how to extract (or keep) data with bootloop M8? - One (M8) Q&A, Help & Troubleshooting

a friend gave me his M8, stuck on bootloader, cant get to normal boot
problem is while i can do a clean install and wipe everything he needs the pics on it
any ideas on how to extract info without deleting it?
Code:
C:\>adb2\fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.25.214500021.0
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.16.401.13
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA473WM02178
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__K18
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: f063fb42
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.031s

iakovl said:
a friend gave me his M8, stuck on bootloader, cant get to normal boot
problem is while i can do a clean install and wipe everything he needs the pics on it
any ideas on how to extract info without deleting it?
Code:
C:\>adb2\fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.25.214500021.0
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.16.401.13
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA473WM02178
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__K18
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: f063fb42
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.031s
Click to expand...
Click to collapse
It's on stock Sense?
I'd suggest unlocking the bootloader, flashing TWRP, and then flashing a custom ROM. It's tedious but it's probably the best bet.

Ragarianok said:
It's on stock Sense?
I'd suggest unlocking the bootloader, flashing TWRP, and then flashing a custom ROM. It's tedious but it's probably the best bet.
Click to expand...
Click to collapse
wont the unlock delete the data?

iakovl said:
wont the unlock delete the data?
Click to expand...
Click to collapse
Didn't think about that. Never mind.
I have no idea. :/

I'm assuming the pics are on internal storage, and not the removable SD? Probably an obvious/stupid question, but it never hurts to confirm (on the off chance you or your friend didn't think of it). If on removable SD, it would be an easy matter to remove the card, insert in card reader and retrieve the pics.
Otherwise, I don't know of a way to extract the photos from internal storage in the current condition (can't boot into OS, no custom recovery).
Any chance your friend opted into any backup apps (pre-installed apps or otherwise), such as HTC Backup, Google Photos, Dropbox, etc.? Maybe not all the photos will be on the cloud, and not full resolution. But better than nothing.
If not, I can never understand why folks don't take the time to backup data that is important to them. Waiting for disaster to strike, then searching for a recovery plan, is often too little, too late.

Related

[Q] New with M8, unlocked, trying OTA with no success

There's a new OTA this morning but when I try to run it it brings me to bootloader. (unlocked, rooted, never flashed a custom rom)
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.18.0.0000
(bootloader) version-baseband: 1.19.21331147A1.09G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B16000
(bootloader) cidnum: BM___001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 23c984e1
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.010s
From what I read, I need to install the proper recovery, relock and then update. Problem is, I can't find the proper number for my version. I read I can use a lower number but when I tried it told me it failed security signature. Any help would be appriciated.
Should I just go to a custom 4.4.4 like pac or paranoid? Not my first android just never seen this issue but then again, only usually did this after support stopped on my phones.
You need a stock recovery and stock rom to flash the OTA.
Try to flash stock recovery for your CID and retry
Yuskow said:
There's a new OTA this morning but when I try to run it it brings me to bootloader. (unlocked, rooted, never flashed a custom rom)
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.18.0.0000
(bootloader) version-baseband: 1.19.21331147A1.09G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B16000
(bootloader) cidnum: BM___001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 23c984e1
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.010s
From what I read, I need to install the proper recovery, relock and then update. Problem is, I can't find the proper number for my version. I read I can use a lower number but when I tried it told me it failed security signature. Any help would be appriciated.
Should I just go to a custom 4.4.4 like pac or paranoid? Not my first android just never seen this issue but then again, only usually did this after support stopped on my phones.
Click to expand...
Click to collapse
Yuskow said:
There's a new OTA this morning but when I try to run it it brings me to bootloader. (unlocked, rooted, never flashed a custom rom)
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.18.0.0000
(bootloader) version-baseband: 1.19.21331147A1.09G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B16000
(bootloader) cidnum: BM___001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 23c984e1
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.010s
From what I read, I need to install the proper recovery, relock and then update. Problem is, I can't find the proper number for my version. I read I can use a lower number but when I tried it told me it failed security signature. Any help would be appriciated.
Should I just go to a custom 4.4.4 like pac or paranoid? Not my first android just never seen this issue but then again, only usually did this after support stopped on my phones
.
Click to expand...
Click to collapse
You can also grab the stock recovery.img from the OTA that you downloaded. Instead of "installing" it select "install later" and copy the OTA.zip to computer(you can find OTA.zip in downloads folder on internal storage). You can then extract the ota.zip, inside it you'll find the firmware.zip, extract that one and inside the firmware.zip you'll find the stock recovery.img. Sounds like a lot of effort but it's pretty simple...
If you're planning on going to 4.4.4 custom ROM it should probably be an AOSP one and not Sense based. You'll need 4.4.4 firmware to have sense based ROMs work correctly, if you don't have it then y ou'll have issues with radio(bluetooth, wifi, data etc) not working. As far as I know that problem doesn't occur with AOSP but I'm not willing to bet anything on it
Thanks guys. Think I posted too soon. Relocked phone before flashing proper recovery. Working on that now.
Will give both methods a try.
Edit: took the recovery update, relocked and did the ota. All is great Thanks again.
Yuskow said:
took the recovery update, relocked and did the ota.
Click to expand...
Click to collapse
Relocking the bootloader is not necessary to install OTA.

M8 Can't unlock bootloader , can't wipe , can;t flash

i hope i searched enough that my problem is new here
every time i try to unlock boot-loader i get successfully but phone restart in same condition locked and with user data on it
i downloaded ZIP stock and Tried to Flash Via Sd Card and phone flashed ok but same thing nothing happened user data the same and version is the same it's Like Phone is READ Only
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.22.21331147A1.29G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 3.28.401.9
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH49HWM01288
(bootloader) imei: 3xxxxxxxxxx
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: df77f8b7
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.040s
~AhmedLeopard~ said:
i hope i searched enough that my problem is new here
every time i try to unlock boot-loader i get successfully but phone restart in same condition locked and with user data on it
i downloaded ZIP stock and Tried to Flash Via Sd Card and phone flashed ok but same thing nothing happened user data the same and version is the same it's Like Phone is READ Only
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.22.21331147A1.29G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 3.28.401.9
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH49HWM01288
(bootloader) imei: 3xxxxxxxxxx
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: df77f8b7
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.040s
Click to expand...
Click to collapse
Did you get the unlock code from the HTCDev website yet? You will need it to unlock your bootloader. Then you will have to unlock it using fastboot and ADB, or maybe terminal emulator but I'm unsure about doing it that way. You won't be able to do it from your SD card.
Are you just trying to unlock your bootloader, or are you trying to gain root?
yes of course i have unlock file am trying to Wipe the Phone hard reset not doing any thing wipe from recovery all nothing phone remains the same after all of that even when i try to enter Ruu flash mode phone just restart and opens up
~AhmedLeopard~ said:
yes of course i have unlock file am trying to Wipe the Phone hard reset not doing any thing wipe from recovery all nothing phone remains the same after all of that even when i try to enter Ruu flash mode phone just restart and opens up
Click to expand...
Click to collapse
RUU mode is wrong as well.
Go to this site and read the instructions. It will explain everything you need to do. It also has a video you can watch to see the whole process before you proceed.
This is the method and site I used to unlock/root my M8. I always use @zedomax's tutorials to root my stuff. He does a great job of going through the steps.
I have the same issue
No wipe possible
no way to unlock bootloader
hard reset not working
The phone have the same notification (if you erase all notifications, when the phone restarts, they come back)

Tried to install VemonOne and now have a messed up phone with no OS

Ok, i tried to install VenonOne, it installed first time but my wifi didnt work, so i searched around and found out i needed to update my firmware, which needed S-off, which i cant becuase i dont have the money for sunshine. and problem after problem and following half arsed tutoials online solved nothing. i can only go to bootloader and recovery. not sure what to do,
i have twrp installed
Im a D*ck head and didnt make a backup becuae it 'looked easy enough'
any help would be great. would like to be using venomone but atm any os will do
Every rom i install cause the wifi to not work, i press to turn it on and nothing
Thanks guys
michaelcarrot1 said:
Im a D*ck head and didnt make a backup becuae it 'looked easy enough'
Click to expand...
Click to collapse
You probably realize it at this point; but my rule of thumb is always make a backup before flashing anything (or at a minimum, have a known good backup or known good ROM ready to flash). Its got nothing to do with how "easy" a process is. Things can go wrong even with the simplest mods, to the most knowledgeable users, and even if you do nothing wrong.
You don't need s-off to update your firmware.
Either run a Lollipop (or Marshmallow) RUU intended for your CID (relock bootloader in order to RUU). Keeping in mind that this will wipe the phone.
Alternately (such as if there is no RUU for your version), restore a stock ROM that corresponds to your current firmware, restore corresponding stock recovery. Then do OTA update, which will also update your firmware.
After updating the firmware by either of the 2 above methods, just flash TWRP back onto the phone (in case of the RUU method, you'll need to unlock the bootloader again, before you can flash TWRP) and flash your custom ROM of choice.
If you do fastboot getvar all, and post the results (delete IMEI and serial numbers) we can offer some more specific assistance.
thanks for taking your time to help,
< waiting for device >
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.18.0.0000
(bootloader) version-baseband: 1.19.21331147A1.09G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: O2___001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 5e4b24e4
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.009s
I'm on O2 Uk and all the RUU are named Verizon and other american networks. which RUU do i use
Sorry for all the silly questions
michaelcarrot1 said:
thanks for taking your time to help,
< waiting for device >
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.18.0.0000
(bootloader) version-baseband: 1.19.21331147A1.09G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: O2___001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 5e4b24e4
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.009s
I'm on O2 Uk and all the RUU are named Verizon and other american networks. which RUU do i use
Sorry for all the silly questions
Click to expand...
Click to collapse
Use this ruu just relock bootloader it's ruu exe it's simple to use and let me know
https://www.androidfilehost.com/?fid=95916177934555499

How do I update to Marshmallow on a rooted Bell HTC One M8?

I realize this is probably asked fairly often, but I did try to find the answer myself. So I thank you and apologize in advance.
In any case, I've been using lollipop for some time on my M8 now. It is rooted and S-On. As a result, I can't simply OTA up into Marshmallow. I bought this phone used, and I believe it was Bell, but I'm uncertain. I was hoping to update to Marshmallow (and keeping my files intact if that is at all possible), but am totally at a loss as to what I should be doing. For one, not a whole lot of threads about Bell, so I'm unsure what files I should be using, but beyond that if someone could give me a nudge in the right direction, I'd really appreciate it.
To get things started, my fastboot getvar all is:
Code:
C:\WINDOWS\system32>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.25.21331147A1.06G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.20.666.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH445WM-----
(bootloader) imei: --------------------
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B16000
(bootloader) cidnum: BM___001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dcdaa6e0
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.060s
You can unroot it within supersu app itself.
Then restore system & boot only from non-rooted 4.20.666.1 backup and keep your data, install 4.20.666.1 stock recovery.img. You'll receive OTA up to Marshmallow with your data intact.
You can have all those in my thread : http://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860
Thank you, everything worked out perfect, though it took a little longer than I thought it would. One issue though, it seems maybe the radio is weaker? I can't get to LTE most of the time in places I had no trouble with before.
For anyone going through the same thing, if Sense is crashing after your update, just go into settings, apps and clear out the data for Sense.
No idea about the radio matter .. maybe an updated fastboot getvar all can tell something if not correctly done.
ckpv5 said:
No idea about the radio matter .. maybe an updated fastboot getvar all can tell something if not correctly done.
Click to expand...
Click to collapse
Well my fastboot getvar now is:
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.11G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.13.666.7
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH445---------
(bootloader) imei: -------------------
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B16000
(bootloader) cidnum: BM___001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.107s
It's definitely having some trouble getting up to LTE, but it does connect to LTE once in a blue moon so its not the APN or something stupid like that.

HTC M8 Wiped

Hello,
Not sure what i done but i managed to do something to the Android OS on my HTC M8 and now it does not get passed the HTC boot screen.. i'm very new to flashing etc and think i may have done something wrong - can anyone help me find the correct Firmware & RUU so i can sort my phone out please...
Info:
D:\>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.401.4
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: FA
(bootloader) imei: 35
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.016s
Many Thanks in advance
xShOOter said:
Hello,
Not sure what i done but i managed to do something to the Android OS on my HTC M8 and now it does not get passed the HTC boot screen..
Click to expand...
Click to collapse
Do you have TWRP installed, and decided to use it to wipe everything (or at least wipe "system") in Advanced wipe options?

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