LTE not working on OP3 - OnePlus 3 Questions & Answers

Hi,
I got my OP3 on Friday. Everything seems to be great except that my LTE doesn't want to work.
Usually putting in the sim card did the trick (HTC M8) and LTE was set up. On the OP3, I only get 3G and H connectivity and it jumps between the two.
I tried to manually add the APNs but the result is the same. Anyone else have this issue?
Thanks!

It still seems like this would be an apn issue. I would confirm your apn settings for your carrier. Delete all your apn settings, and re add what you need.
Running Android since 1.5..... Boosted OP3

superbrowndude said:
It still seems like this would be an apn issue. I would confirm your apn settings for your carrier. Delete all your apn settings, and re add what you need.
Running Android since 1.5..... Boosted OP3
Click to expand...
Click to collapse
I tried that. First thing I did. I have the same APN settings as on my M8 which autoconfigured itself. I heard that others were having similar problems so I thought I would ask.

I had the same issue, it worked for me adding everything manually
Running Android since 1.5..... Boosted OP3

superbrowndude said:
I had the same issue, it worked for me adding everything manually
Running Android since 1.5..... Boosted OP3
Click to expand...
Click to collapse
Tried that... no luck. Copied the settings from my HTC M8 which works flawlessly with LTE.
Check the link to what is going on with my OP3.... I can't even use mobile internet as it keep switching from H to 3G....
https://youtu.be/6a6iXe31wdc

Related

[Q] Flashed Xperia PLAY, now I get no 3G network

I flashed my Xperia PLAY last night, with a UK .ftf. I originally had a US .ftf (or I assume, I live in canada). It's asking if I'm on Rogers or Fido whenever I try to use my data network and it didn't before I flashed it. I don't seem to get 3G network anywhere, except very few places in my town, when I used to get it everywhere. I'm not sure if coincidentally the Rogers 3G networks are down or not. I'm downloading a supposed "rogers branded 2.3.3" .ftf, hoping it solves this. I just want to know if the reason I'm not getting 3G is because I flashed with a UK .ftf?
Oh, the reason I flashed was because my Xperia PLAY somehow bricked itself. I hadn't done any modding or root attempts whatsoever before this. I had only learned of flashing yesterday.
If you haven't set your APNs yet, you'll need to do so. Generic UK didn't get a 3G signal before I did that. APN settings are in Settings > Wireless Controls > Mobile Networks.
Clyzm said:
If you haven't set your APNs yet, you'll need to do so. Generic UK didn't get a 3G signal before I did that. APN settings are in Settings > Wireless Controls > Mobile Networks.
Click to expand...
Click to collapse
Ah thank you, that fixed it. I have a question though, I found on the internet the APN settings for 3G and for MMS. However I can't enable both. Or does the 3G one include MMS?
To be honest, I'm not sure. MMS on my phone has always been hit or miss. I think the 3G APN works for both.
Clyzm said:
To be honest, I'm not sure. MMS on my phone has always been hit or miss. I think the 3G APN works for both.
Click to expand...
Click to collapse
Hm, alright. Thanks for the help!
There's two sets of settings floating around out there. One has both Data and MMS. The other has two, one for data and one for MMS. Only the data one of the two needs to be selected. MMS will just work.
zerojay said:
There's two sets of settings floating around out there. One has both Data and MMS. The other has two, one for data and one for MMS. Only the data one of the two needs to be selected. MMS will just work.
Click to expand...
Click to collapse
I managed to find one, I think! Thanks!
Help baseband is unknown
I can't connect any networks.
How for I update radio?

[Q] Why can't my GNex connect to T-Mobile 3G?

Hi everyone,
I'm reasonably certain that this isn't a redundant thread -- at least, none of the discussions I've read have helped me fix my problem. Anyway, here goes:
I have a new i9250T that I purchased through Amazon. When I got it, I popped in the SIM card from my Nexus One (both SIM and phone acquired in January 2010). Everything worked fine, EXCEPT that I could only connect to T-Mobile's 2G network (Network Type = Edge:2). After trying everything I could think of, I called T-Mobile, and the tech told me that my 2-year-old SIM card was 2G only and that I should update it. So I went to a T-Mobile store and got a new SIM. Alas, it doesn't seem to have worked.
I would REALLY appreciate any suggestions. Some additional info:
-- I'm in Philadelphia, in a very good coverage area.
-- I flashed yakju, 4.0.2, and UGLC1 radio before getting the new SIM.
Again, any thoughts will be appreciated. I've seen enough posts on various boards from people successfully using this phone on T-Mobile to not give up, but I'm out of ideas.
check what your APN settings are on your N1 and make sure that they ate the same on your GN.
Sent from my Galaxy Nexus using xda premium
Thanks. I'll check that tomorrow morning (I left the N1 at my office).
GreatBigDog said:
check what your APN settings are on your N1 and make sure that they ate the same on your GN.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
i too received my galaxy nexus today from amazon, i also only seem to be receiving EDGE service. The apn settings were enter automatically from the sim card i assume, and seem to be the same as my old Galaxy S 4g.What else can we try.
cbucha said:
i too received my galaxy nexus today from amazon, i also only seem to be receiving EDGE service. The apn settings were enter automatically from the sim card i assume, and seem to be the same as my old Galaxy S 4g.What else can we try.
Click to expand...
Click to collapse
Weirdest crap... aren't the GNEX suppose to work with either GSM Carriers 3G? From what I read lol ...
- Google Galaxy Nexus
I get 3G/H with my Nexus. Running Android Revolution HD 3.0 w/ franco's kernel. Not sure if I got it before then running stock, though.
It should definitely work no question with little issue. Just pop in your sim and good to go. Maybe its some random network issue in your area that coincidentally started?
Same here, got it on Amazon. it's a GT-I9250T which means it's for the Australian market (I9250 International, I9250M Canada, I9250T Australia). I'm just stuck on EDGE, but works fine on AT&T - I tried it with my gf's sim card.
The problem is with the frequencies. T-mobile uses 1700 and 2100 (both! for upload and download), AT&T uses 1900Hz. The phone is supposed to be a pentaband phone that's able to work on all on the freqs besides others (850, 900). So my guess after a few days research is that it's limited in the software. Still researching the solution...
Let's keep each other posted on this, i'm eager to get my 4G back !!!
NEW DEVELOPMENT!!!
Information from another post: flashing UGLC1 radio helps. Good luck all
I had the same issues with no 3g speeds on any radios except a random docomo radio until today.
Based on a few posts in the baseband thread i tried the settings in the hidden menu
Go into the phone dialer and type
*#*#4636#*#* -This should bring up a testing menu
Go into phone info, then pull up the settings menu
There should be a select radio band button
Try the USA band, if that doesn't work, try automatic.
This worked for me, I've since flashed 4 different radios that hadn't worked previously and now do at standard speeds vs edge only.
Well my buddy bought his also from amazon and had the same issue as the OP. But luckily we got it fixed. I believe what he did was only tinker with the APN settings. Under APN Type in your T Mobile apn make sure the correct profiles are there. One of them could be data but I'm not sure as I'm on SIMPLE Mobile and my buddy is on T Mobile, sorry. If you get it working and your MMS isn't working, then add mms to the profile as well. That should do it. He did get his phone with 4.0.1 and I updated it to 4.0.4 Android Revolution 3.0 just like me as well but it wasn't until we tinkered with his settings did it work. Oh and we also swapped for a new SIM. Let me know if this helped guys. I'll try getting his settings if I see him tomorrow.
Edit: his was also an Australian galaxy nexus. But he seems be having everything working now
Sent from my Galaxy Nexus using XDA
So ait this is the Australian version? They use 850 and 2100 bands so is it possible the other bands are disabled on that version?
Problem solved!
I took chimaki1's advice and fiddled with the radio band setting. I had done this previously, but I had always selected "USA Band." This time, I selected "Automatic." Closed out of the Testing menu, and -- bingo! The wonderful 'H' appeared and I was now getting real speed -- 7.9mbps down, 2.8 up. Not as good as some of the insane speeds I've seen posted by GN owners on T-Mobile, but a lot better than 100kbps down I had been getting. Also, I didn't mess with the APN settings at all.
To recap the solution for others having the same issue:
From the phone dialer, enter *#*#4636#*#*
Tap "Phone information"
Tap the Settings icon at the bottom right
Tap "Select radio band"
Select "Automatic"
Close out of the Testing menu (you can just hit the Home key)
I can't remember whether I had to soft reset or not; I don't think I did.
I hope this works for others. Thanks very much to everyone who posted.
Craig
CraigJoseph said:
I took chimaki1's advice and fiddled with the radio band setting. I had done this previously, but I had always selected "USA Band." This time, I selected "Automatic." Closed out of the Testing menu, and -- bingo! The wonderful 'H' appeared and I was now getting real speed -- 7.9mbps down, 2.8 up. Not as good as some of the insane speeds I've seen posted by GN owners on T-Mobile, but a lot better than 100kbps down I had been getting. Also, I didn't mess with the APN settings at all.
To recap the solution for others having the same issue:
From the phone dialer, enter *#*#4636#*#*
Tap "Phone information"
Tap the Settings icon at the bottom right
Tap "Select radio band"
Select "Automatic"
Close out of the Testing menu (you can just hit the Home key)
I can't remember whether I had to soft reset or not; I don't think I did.
I hope this works for others. Thanks very much to everyone who posted.
Craig
Click to expand...
Click to collapse
This is weird. my galaxy is still not getting 3G/4G Service even after changing radio band in the hidden test menu.
Is your galaxy running the stock software, or are you running something different. if so, what rom are you running
It's running the yakju image and OS version 4.0.2. I flashed both using the WugFresh tool. The phone came with yakjuxw (I think) and 4.0.1.
RogerPodacter said:
So ait this is the Australian version? They use 850 and 2100 bands so is it possible the other bands are disabled on that version?
Click to expand...
Click to collapse
Not "disabled" but more like they're set up to "prefer" the Australian bands.
I'm having the same issue on the I9250T I just got. Stuck on edge. I played around with the hidden menu settings, still no luck. I'm using a TMo SIM card from my previous phone which had 4G so I doubt that its a time/patience issue. Any help will be appreciated.
chimaki1 said:
I had the same issues with no 3g speeds on any radios except a random docomo radio until today.
Based on a few posts in the baseband thread i tried the settings in the hidden menu
Go into the phone dialer and type
*#*#4636#*#* -This should bring up a testing menu
Go into phone info, then pull up the settings menu
There should be a select radio band button
Try the USA band, if that doesn't work, try automatic.
This worked for me, I've since flashed 4 different radios that hadn't worked previously and now do at standard speeds vs edge only.
Click to expand...
Click to collapse
My phone has had "H"/4G access since day one, if I put it on US-Band I only get Edge. I put it on AUTOMATIC and it works fine, leave it on AUTOMATIC.
Today I tried a friend's ATT SIM and it worked fine with H/3G speeds. popped the TMo SIM back in and I'm back to EDGE. Wondering if there is something that needs to be done to the phone settings or, or I was hopping some one could tell me what needs to be done.. thanks

[Q] LTE Bell dies if using other roms?

I'm just wondering if anyone else has noticed this and this only happens after a period of time where the LTE will just stop working but if you switch to CDMA it's working fine?
To go a step further I've wiped the phone and restored to stock. Once that's done LTE is working fine.
To go further again, I grabbed a different ROM and the exact samething happens, I'll be able to be on LTE for about a day and then the service stops and if I switch it to CDMA I'm good.
Just wondering if anyone else here has noticed that.
Cheers,
did you verify your APN settings?
i'm using a Bell version GN2 but on Fido and i can flash all day everyday and 4g has always worked.
SeraldoBabalu said:
did you verify your APN settings?
i'm using a Bell version GN2 but on Fido and i can flash all day everyday and 4g has always worked.
Click to expand...
Click to collapse
The APN settings are always the same with Bell. They don't change.
HSPA+ will work but LTE will die after a little while. (This only occurs on other ROMS). If I stay on the stock rom there's no problem.
fluxgfx said:
The APN settings are always the same with Bell. They don't change.
HSPA+ will work but LTE will die after a little while. (This only occurs on other ROMS). If I stay on the stock rom there's no problem.
Click to expand...
Click to collapse
On a different note... I noted that if I have SAMBA Fileshare on I have strange things that happens DATA wise.... I'm still looking into it and dropping logcat and looking at different possibility.
At this point it's looking like something with the SMB Fileserver I have on the phone. (Will know later on)
fluxgfx said:
The APN settings are always the same with Bell. They don't change.
HSPA+ will work but LTE will die after a little while. (This only occurs on other ROMS). If I stay on the stock rom there's no problem.
Click to expand...
Click to collapse
im not saying the bell apn has changed but ive found that sometimes when flashing roms, the apn settings arent included in the rom and have to manually be entered.
This happened alot when using my galaxy s2 lte.
Sent from my Samsung Galaxy Note II

Help 4g

Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Well maybe you dont have great 4g signal in your area? Or change apn.
StyL3sX said:
Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Click to expand...
Click to collapse
As stated already , the signal could be weak in your area. Type in the dialer key pad ##3282# and you can also look to make sure all the bands are enabled on your device. I don't see why they wouldn't be though. A handful of users have stated bad connectivity with the M9, but that's on the sprint network I have been reading about.
at ##3282# it say only OK.. nothing about enable bands and i tryed sim of my friend (vodafone 4g) he have m8 and 4g working... on my m9 doesnt..
StyL3sX said:
at ##3282# it say only OK.. nothing about enable bands and i tryed sim of my friend (vodafone 4g) he have m8 and 4g working... on my m9 doesnt..
Click to expand...
Click to collapse
I have same problem with my M9+. In Manchester Area UK
I had perfect 4G with my old M8 but with new phone only 3G!!
Let me know if you get any answers. HTC and Vodafone couldnt help me either.
Check access point names, make sure only one is listed and selected.
Go to networks and search for network, click automatic.
Open the connectivity selection and make sure that the scalable option is chosen (2g/3g/4g)
Are you using one Base with the wrong firmware? Make sure they match up.
Find a friend on the same network or shared network and see if they have 4g in your location.
Test the sim in another phone.
Call network to check for issues in your area and or if there is an error against your account, may need a new sim if that one is old.
Test in major parts of the city center next time you're shopping..
Perform a speed test to see what speed you're actually getting, hspa is up to 20mb, 4g AFAIK is around 60mb, I've had 48 before. Anything over 20 could be considered 4g, you will very very rarely see a 3G tariff go over 19mb, which is the most I've ever seen.
Good luck.
StyL3sX said:
Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Click to expand...
Click to collapse
I have the same issue with the M9. Couldn't find an answer for this problem. Even tried opening lte bands as listed here but no luck.
The thing is that I used to get LTE where I am now, went on long holiday and can't get it to work again so no idea what's up.
Jhonys said:
I have the same issue with the M9. Couldn't find an answer for this problem. Even tried opening lte bands as listed here but no luck.
The thing is that I used to get LTE where I am now, went on long holiday and can't get it to work again so no idea what's up.
Click to expand...
Click to collapse
That's a network issue, get a new sim and speak with your provider. Try the things I listed too
dladz said:
That's a network issue, get a new sim and speak with your provider. Try the things I listed too
Click to expand...
Click to collapse
I tried my sim with my wife's iphone and i got 4g without any problem. It's not a sim issue. Whatever the problem is, it's with the device (hardware, software, settings). I remember it also took me a few weeks after getting the M9 to get a 4g signal, but then one day it just appeared so there's that to add to the mystery.
Jhonys said:
I tried my sim with my wife's iphone and i got 4g without any problem. It's not a sim issue. Whatever the problem is, it's with the device (hardware, software, settings). I remember it also took me a few weeks after getting the M9 to get a 4g signal, but then one day it just appeared so there's that to add to the mystery.
Click to expand...
Click to collapse
Reset your network settings mate, set to manual then back to automatic.
Make sure you actually catch the network on manual first before manual. You will find it, it's just a case of going through the motions.
Also click menu, reset to defaults in access point names.
dladz said:
Reset your network settings mate, set to manual then back to automatic.
Make sure you actually catch the network on manual first before manual. You will find it, it's just a case of going through the motions.
Also click menu, reset to defaults in access point names.
Click to expand...
Click to collapse
1. How do you "reset network settings"?
2. set to manual - you mean in 'Network operators' menu select 'Search networks', select my network, then go back and selecting 'Select automatically'?
3. What do you mean "just a case of going through the motions"?
4. Should I reset APN at the last step or at the beginning?
I'm trying to understand your steps as clearly as i possible can because this no 4g issue took a lot of time and effort from me and it still doesn't work. Any help is very much appreciated.
Jhonys said:
1. How do you "reset network settings"?
2. set to manual - you mean in 'Network operators' menu select 'Search networks', select my network, then go back and selecting 'Select automatically'?
3. What do you mean "just a case of going through the motions"?
4. Should I reset APN at the last step or at the beginning?
I'm trying to understand your steps as clearly as i possible can because this no 4g issue took a lot of time and effort from me and it still doesn't work. Any help is very much appreciated.
Click to expand...
Click to collapse
I am trying to help you.
There are no steps it's just a case of trying everything to do with the network. If what you say is true and you've literally just had this issue occur out of the blue then it has to be a difference on the handset, especially seeing as you have tested the sim in another phone and it works.
Reset to default is with apn, doesn't matter when you do this just reset them, make sure it's checked and cycle mobile data on and off.
Clarify that your device is set to 2g/3g/4g within network mode (I believe it's called)
And I was referring to setting network selection to manual within mobile network settings, then choosing your network, then researching and selecting automatic.
The path is: settings / mobile data / network operators / search networks, wait for yours and select it, cycle mobile data (turn off then back on) if that doesn't work, switch back to automatic.
Reboot your phone after making changes, perform the full shut down method instead of the restart or power off methods, it's power and volume up AFAIK, hold for 10+ seconds, might be 15.
Going through the motions refers to checking anything and everything which influences the network, one of these setting will get it working..
Might be seen as overkill but a factory reset (if it's not been tried already) good luck.
dladz said:
I am trying to help you.
There are no steps it's just a case of trying everything to do with the network. If what you say is true and you've literally just had this issue occur out of the blue then it has to be a difference on the handset, especially seeing as you have tested the sim in another phone and it works.
Reset to default is with apn, doesn't matter when you do this just reset them, make sure it's checked and cycle mobile data on and off.
Clarify that your device is set to 2g/3g/4g within network mode (I believe it's called)
And I was referring to setting network selection to manual within mobile network settings, then choosing your network, then researching and selecting automatic.
The path is: settings / mobile data / network operators / search networks, wait for yours and select it, cycle mobile data (turn off then back on) if that doesn't work, switch back to automatic.
Reboot your phone after making changes, perform the full shut down method instead of the restart or power off methods, it's power and volume up AFAIK, hold for 10+ seconds, might be 15.
Going through the motions refers to checking anything and everything which influences the network, one of these setting will get it working..
Might be seen as overkill but a factory reset (if it's not been tried already) good luck.
Click to expand...
Click to collapse
I know you are trying to help me, and I very much appreciate it. Truly am.
I tried doing all the steps you listed, but no luck. Even tried at some point to force lte only in 4636 screen but that resulted in no signal at all. Trying to manually select a network in that setting only gives me the other 2 networks that work in the area but not vodafone which is what I use.
As a complete overkill I RUU earlier to the new 2.11.617 firmware without signing into my google account or restoring anything, and still no lte. What I did saw however, in the select network screen, was that next to my network, it said 2g/3g and next to the other 2 networks here it said 2g/3g/4g. Obliviously I can't select them as it's a vodafone simcard.
I added here SS from LTE discovery app while i was on 'lte only' mode. You can see signal is there but it cannot connect.
Any wild ideas or suggestions? I'm opened to try almost anything
Just out of interest, have you tried a different sim card? I know you said that your sim worked in another phone but I'd still be tempted to contact voda to get a new sim and to see if everything is set up on a network level, you may have to tell via that the issue is persistent in different phones or they may make you pay for it.
Also, might be something to do with the association between your phone and your sim. I once had a sim that blocked my missus, she could call me but I couldn't call her, no active diverts of any kind, I could call anyone and they could call me, got a new sim and it was sorted. Very strange, but anomalies like this do occur.
Have you got any mods or are you at stock at the moment? I know you said ruu. Oh and lol click thanks BTW.
dladz said:
Just out of interest, have you tried a different sim card? I know you said that your sim worked in another phone but I'd still be tempted to contact voda to get a new sim and to see if everything is set up on a network level, you may have to tell via that the issue is persistent in different phones or they may make you pay for it.
Also, might be something to do with the association between your phone and your sim. I once had a sim that blocked my missus, she could call me but I couldn't call her, no active diverts of any kind, I could call anyone and they could call me, got a new sim and it was sorted. Very strange, but anomalies like this do occur.
Have you got any mods or are you at stock at the moment? I know you said ruu. Oh and lol click thanks BTW.
Click to expand...
Click to collapse
Well the thing is that my wife's sim card in my phone only gets 3g. On her iPhone it's 4g. My sim card in my wife's iPhone gets 4g. On my phone only 3g so it seems like a very specific problem with my device.
Shortly after ruu I installed viper 3.5 without any mods..
Can it be that my device is somehow blocked by the network towers or something of that nature?
Maybe a hidden setting somewhere that blocking the phone's 4g capabilities? This is getting ridiculous..
Thanks for your help mate. Can't believe I forgot to press the thanks button [emoji2]
Sent from my HTC One M9 using Tapatalk
Jhonys said:
Well the thing is that my wife's sim card in my phone only gets 3g. On her iPhone it's 4g. My sim card in my wife's iPhone gets 4g. On my phone only 3g so it seems like a very specific problem with my device.
Shortly after ruu I installed viper 3.5 without any mods..
Can it be that my device is somehow blocked by the network towers or something of that nature?
Maybe a hidden setting somewhere that blocking the phone's 4g capabilities? This is getting ridiculous..
Thanks for your help mate. Can't believe I forgot to press the thanks button [emoji2]
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
No worries fella
If you've already tried another sim and it's still not happening, the firmware matches the rom, your sim works in other phones with 4g. Then I'm really not sure mate..
Give Lee droid a whirl that's what I'm using at the moment.. A simple but great rom..
I'm pretty much out of ideas now, if all of the above has been checked then it's something that I'm not aware of.. Sorry mate..
for the record it is a weird one, something should have got it working by now..
---------- Post added at 12:58 AM ---------- Previous post was at 12:56 AM ----------
Are you in a position to be able to return the device? Just in case
dladz said:
No worries fella
If you've already tried another sim and it's still not happening, the firmware matches the rom, your sim works in other phones with 4g. Then I'm really not sure mate..
Give Lee droid a whirl that's what I'm using at the moment.. A simple but great rom..
I'm pretty much out of ideas now, if all of the above has been checked then it's something that I'm not aware of.. Sorry mate..
for the record it is a weird one, something should have got it working by now..
---------- Post added at 12:58 AM ---------- Previous post was at 12:56 AM ----------
Are you in a position to be able to return the device? Just in case
Click to expand...
Click to collapse
Thanks for the help mate.
I can't return the device as it was bought in the states and I live in Europe at the moment.
I think I will try to change my sim card for a new one just in case, and will change back to stock 2.11.617 for a couple of days to see if that can make any difference.
Will post an update if i will have one.
Jhonys said:
Thanks for the help mate.
I can't return the device as it was bought in the states and I live in Europe at the moment.
I think I will try to change my sim card for a new one just in case, and will change back to stock 2.11.617 for a couple of days to see if that can make any difference.
Will post an update if i will have one.
Click to expand...
Click to collapse
Good luck fella, hope it all works out for you. With it being bought in the states would the band frequency of the device make a difference? Just spitballing there. Good luck..
dladz said:
Good luck fella, hope it all works out for you. With it being bought in the states would the band frequency of the device make a difference? Just spitballing there. Good luck..
Click to expand...
Click to collapse
Yes it would. He probably bought a cdma and has to have the correct bandwidths unlocked.
Sent from a stolen (and crap) HTC M9
shivadow said:
Yes it would. He probably bought a cdma and has to have the correct bandwidths unlocked.
Sent from a stolen (and crap) HTC M9
Click to expand...
Click to collapse
Then that would make sense.

Ported AT&T from Cricket (AT&T), nxtgenphone APN gives no data?????

So I jumped on the AT&T/DirecTV Unlimited data deal and ported my phone today. It all looked normal and I got the activation texts and such - it even populated the nxtgenphone APN info (though it was deselected and I had to select it). Anyway, I've had no data at all. As a test, I switched the APN to phone and data works, but the speeds appear to be much lower than what my wife's iPhone is seeing on the nxtgenphone APN. Anyone got any tips?
I'm running Viper 2.5, latest US unlocked firmware and US unlocked selected as carrier, and it works fine on AT&T other than this......only other thing I can mention is when I select preferred band or whatever it shows WCDMA/GSM and if I change it to WCDMA/GSM/LTE it reverts back for some reason. Any help much appreciated. I've called AT&T and they're like, uh, we don't sell the HTC 10 so can't really help you... grrrrrr.....
vettejock99 said:
So I jumped on the AT&T/DirecTV Unlimited data deal and ported my phone today. It all looked normal and I got the activation texts and such - it even populated the nxtgenphone APN info (though it was deselected and I had to select it). Anyway, I've had no data at all. As a test, I switched the APN to phone and data works, but the speeds appear to be much lower than what my wife's iPhone is seeing on the nxtgenphone APN. Anyone got any tips?
I'm running Viper 2.5, latest US unlocked firmware and US unlocked selected as carrier, and it works fine on AT&T other than this......only other thing I can mention is when I select preferred band or whatever it shows WCDMA/GSM and if I change it to WCDMA/GSM/LTE it reverts back for some reason. Any help much appreciated. I've called AT&T and they're like, uh, we don't sell the HTC 10 so can't really help you... grrrrrr.....
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I'd suggest ruu to stock us unlocked rom and see if the issue persists.
Or, try clean flash of viper.
I have no issues using US unlocked on AT&T with both stock rom and ice.
Thanks for trying to help. I just finished trying stock RUU and same problem. I'm convinced, as I was before, that this is AT&T's issue. I've read numerous posts this afternoon that because the HTC 10 (and other phones) aren't in their "LTE approved" database, nxtgenphone APN won't work, or it will only give HSPA speeds. Seems like everyone who has resolved it, or didn't run into the issue at all had another AT&T LTE phone they could use for the IMEI on the account, or the rep entered the model as an iPhone or similar to make it work. Really, really frustrating, as they refuse to help me and I'm starting to think I should just terminate in the 14 day window and do T-mobile or Verizon.
I have at&t and everything worked out of the box, I've never been on stock rom, always on Viper I did the unlock and s-off without a sim and never had an issue or called at&t to activate the device I just transferred my sim from my note 4 to the HTC 10, no provisioning issues at all, VOLTE works, LTE is fine as well while on a phone call... No issues... If you need anything to compare let me know
Sent from my htc_pmewl using XDA Labs
jocarog said:
I have at&t and everything worked out of the box, I've never been on stock rom, always on Viper I did the unlock and s-off without a sim and never had an issue or called at&t to activate the device I just transferred my sim from my note 4 to the HTC 10, no provisioning issues at all, VOLTE works, LTE is fine as well while on a phone call... No issues... If you need anything to compare let me know
Sent from my htc_pmewl using XDA Labs
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Thanks for replying. They did confirm it was a provisioning issue and they fixed it today. They had to do something different, as the default HTC 10 provisioning and IMEI check didn't fix it even when they tried it a second time, but they were able to adjust something and LTE definitely works now. VoLTE working here, too. Thanks!

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