Develop Bugs

[Q] Help! - Rooted Zenfone 2 (ZE551ML) bricked after OTA accidently

followed a tutorial (Cnncted's youtube clip - How to root the ASUS ZenFone 2 ) to root
Accidentally (very stupid) pressed the update option when an OTA update showed up yesterday (Jul 8 2015), and after that the phone won't start properly - stopped at in search of incredible...
No luck with trying to boot into recovery mode (power + volume up). It just vibrates once and the screen is black. Trying to flash recovery image with ADB and flashtool etc, but the MTP usb connection failed. If I connect it to the PC using the USB cable and then press the power button to turn it on (stuck in that ..."incredible" screen), device manager shows the Z200AD name with a yellow exclamation mark beside, and Asus ZenUI software will automatically start. But it's not really recognized by the PC.
So...if you have any suggestions for me to try, please let me know and that would be greatly appreciated!
Harry
p.s. This is a US version, so the it's the WW sku?

Same problem here. I have a rooted 551ML and on July 6th I received an OTA update. I installed it and I'm stuck in boot loop. I have hundreds of family pictures in the internal memory.
The good news is that I have access to boot loader and recovery.
I could not find any custom recovery for Zenfone 2. They are not out yet, right? Is there any way to copy the internal memory of the phone (that doesnt load the OS) to the SD card? Or to paste a file img.boot taken from a downloaded official rom and copy it over the corrupted one on the phone's memory?

If you can access the bootloader, you can do this:
http://forum.xda-developers.com/zenfone2/general/guide-to-apply-ota-bootloop-rooted-zf2-t3127835
Btw, there is a custom recovery out there (TWRP, check the Development section), but you will need an unlocked bootloader to use it in your state (I think).
US version is the WW SKU btw. Hope this helps.

joel.maxuel said:
If you can access the bootloader, you can do this:
http://forum.xda-developers.com/zenfone2/general/guide-to-apply-ota-bootloop-rooted-zf2-t3127835
Btw, there is a custom recovery out there (TWRP, check the Development section), but you will need an unlocked bootloader to use it in your state (I think).
US version is the WW SKU btw. Hope this helps.
Click to expand...
Click to collapse
Joel, thanks a lot! I will give it a try.
fingers and toes crossed...

I faced this problem too. All I did was to flash the boot.img of my version using fastboot,
Then I flashed the firmware, without factory reset I started the phone.
I was continiously getting an error "com.android.process has stopped". Ignoring that, I just backed up my whole data. Did a factory reset. Updated
Boom!! Everything was normal... I hope this helps

Just a quick update - followed the method in the link that Joel referred to, and everything worked beautifully. I did get two error messages like “the contact stopped working..." “The process android.process.acore has stopped working.” I fixed this problem by clearing the data/cache from the "contact" app, and that did the trick without a factory reset etc.
I unrooted the device using SuperSU. The fastboot screen, however, still shows a random serial number 0123456789ABCDEF. Is there a way to revert it back to the real one? I do see the real one from settings - about - status.
xxmmx said:
Joel, thanks a lot! I will give it a try.
fingers and toes crossed...
Click to expand...
Click to collapse

xxmmx said:
Just a quick update - followed the method in the link that Joel referred to, and everything worked beautifully. I did get two error messages like “the contact stopped working..." “The process android.process.acore has stopped working.” I fixed this problem by clearing the data/cache from the "contact" app, and that did the trick without a factory reset etc.
I unrooted the device using SuperSU. The fastboot screen, however, still shows a random serial number 0123456789ABCDEF. Is there a way to revert it back to the real one? I do see the real one from settings - about - status.
Click to expand...
Click to collapse
Isn't everyone serial number the same? mine is.

This is something that I am not sure of. Yours has been rooted as well?
I would like to know what the fastboot screen looks like before rooting.
GGL-Daz said:
Isn't everyone serial number the same? mine is.
Click to expand...
Click to collapse

xxmmx said:
This is something that I am not sure of. Yours has been rooted as well?
I would like to know what the fastboot screen looks like before rooting.
Click to expand...
Click to collapse
Pretty sure rooting didn't affect my fastboot screen at all.

actually i rooted my zenfone 2 and there was an OTA and i tried to install it without un-rooting my phone. the phone would not turn on and it gets stuck in the boot animation.
the phone wasn't detected by the ADB in my pc so i thought of installing some custom recovery, thought that could help.
i tried installing TWRP but i did not unlock the bootloader and now i am not able to enter in recovery mode either, everytime i try to get in the recovery modethe phone restarts and goes to fastboot mode.
please help.

dip_anker said:
actually i rooted my zenfone 2 and there was an OTA and i tried to install it without un-rooting my phone. the phone would not turn on and it gets stuck in the boot animation.
the phone wasn't detected by the ADB in my pc so i thought of installing some custom recovery, thought that could help.
i tried installing TWRP but i did not unlock the bootloader and now i am not able to enter in recovery mode either, everytime i try to get in the recovery modethe phone restarts and goes to fastboot mode.
please help.
Click to expand...
Click to collapse
I was having a similar issue where adb wouldn't recognize my phone but fastboot was detecting it. What I ended up doing was grabbing the latest stock firmware zip from asus, transferring it to my external sd card via adapter and renamed it to MOFD_SDUPDATE.zip. Then go into fastboot (restart with volume up key) and proceed to recovery. It should automatically update your system from there. The only bummer is having to re-configure everything.

5ifty1 said:
I was having a similar issue where adb wouldn't recognize my phone but fastboot was detecting it. What I ended up doing was grabbing the latest stock firmware zip from asus, transferring it to my external sd card via adapter and renamed it to MOFD_SDUPDATE.zip. Then go into fastboot (restart with volume up key) and proceed to recovery. It should automatically update your system from there. The only bummer is having to re-configure everything.
Click to expand...
Click to collapse
i tried it with prerooted as well as the stock rom, it did not work for me. isn't there any way to flash CM12.1 using the fastboot ?

bricked phone

So,in my stupidity to install an ota update after rooting my phone,I managed to get it stuck in a bootloop. Now I followed some guides on the internet,downloaded the pre-rooted images,but fastboot doesnt want to flash system.img. I tried to download the img from different sources,none worked. The error just says cannot load system.img.I installed fastboot with the 15 second installer,I havent done any other modifications besides rooting and I cant even access recovery mode,it just shows me error in red text.Is there anything I can do myself or do I need to send my phone in service? Thanks! btw the model is ZE551ML

thehappyface said:
So,in my stupidity to install an ota update after rooting my phone,I managed to get it stuck in a bootloop. Now I followed some guides on the internet,downloaded the pre-rooted images,but fastboot doesnt want to flash system.img. I tried to download the img from different sources,none worked. The error just says cannot load system.img.I installed fastboot with the 15 second installer,I havent done any other modifications besides rooting and I cant even access recovery mode,it just shows me error in red text.Is there anything I can do myself or do I need to send my phone in service? Thanks! btw the model is ZE551ML
Click to expand...
Click to collapse
Hello guys what is the error in red text please??
You can go to your recovery or not?
Thank

quadeur06 said:
Hello guys what is the error in red text please??
You can go to your recovery or not?
Thank
Click to expand...
Click to collapse
It just shows me a dead android with the words Error! written in red text

thehappyface said:
It just shows me a dead android with the words Error! written in red text
Click to expand...
Click to collapse
For pass this error ..It's just a security ..Tap in the volume + and in the same time to the power button very fast And it's work !!

thehappyface said:
So,in my stupidity to install an ota update after rooting my phone,I managed to get it stuck in a bootloop. Now I followed some guides on the internet,downloaded the pre-rooted images,but fastboot doesnt want to flash system.img. I tried to download the img from different sources,none worked. The error just says cannot load system.img.I installed fastboot with the 15 second installer,I havent done any other modifications besides rooting and I cant even access recovery mode,it just shows me error in red text.Is there anything I can do myself or do I need to send my phone in service? Thanks! btw the model is ZE551ML
Click to expand...
Click to collapse
Hello there,
Few days ago, I had the same problem. But luckly I found a way to fix it. I was so desperate.
1) Download "CWM Zenfone_2_Intel"
https://www.mediafire.com/folder/w70...5840/Zenfone_2
Then unzip
2) Go in fastboot mode in your Zenfone 2, and connect it to your PC
3) In the downloaded folder, run "cai_dat_CWM.bat"
4) Type ACCEPT
Then Enter
5) Then if the script is blue, that's perfect. Type T4, Enter, and normally your Zenfone will reboot in CWM Recovery Mode.
6) If that worked, download the ROM stock on the Asus Website, copy it on the SD Card, then flash it from the CWM Recovery Mode.
This method fix my bootloop, but a brick I don't know...
If it didn't work, try to install "15 seconds adb installer"

Stuck in fastboot. No recovery... no bueno :(

So I had my ze551ml / Z00A rooted, was loving life, all was great. Then I tried getting XPosed access and didn't read up on it prior. Anyways, now my phone is stuck in fastboot, I'm able to flash partitions and all, including recovery partition, yet I cannot enter any mode but the hung ASUS logo, or fastboot. I weas even able to load CM's "upgrade to MM bootloader" package, but still the same thing only with green letters where they once were blue..... Please help, I need my beloved phone back.....

I'm not a pro but if you can access fastboot it is just a soft brick and I'm sure many people can point you on the right thread to recover it.

I've scoured the depths of both XDA and the ASUS forums, and while I've gained much knowledge of how I can possibly fix it, nothing seems to work. I go to select "recovery mode" and it instantly just boots right back in to fastboot.....

joecost85 said:
I've scoured the depths of both XDA and the ASUS forums, and while I've gained much knowledge of how I can possibly fix it, nothing seems to work. I go to select "recovery mode" and it instantly just boots right back in to fastboot.....
Click to expand...
Click to collapse
What ifwi version does it state you have in bootloader screen
Example :-
0094.0XXX
X=?

timbernot said:
What ifwi version does it state you have in bootloader screen
Example :-
0094.0XXX
X=?
Click to expand...
Click to collapse
0094.0183

joecost85 said:
0094.0183
Click to expand...
Click to collapse
Thanks -- you can install giovix`s modder tool from general section
Set it up , use`return to stock option` --in that option , first select boot , then after- recovery(both will be stock)
You then can either
A- Reboot to stock recovery ,adb Sideload stock M -- Follow on to B-( to back-up stock before flashing)
B- Unlock bootloader again , flash twrp and root (if twrp version in modder is now 3.0.3.M4 you can flash lineageos)
---------------------------------------------------------------(if twrp version in modder is still 3.0.2.1 M - you will have to flash 303M4 in fastboot or in 3021M twrp.
1) You might be able to, fastboot flash 3.0.3.M4 immediately and forget above A&B completely
For 303M4 recovery see lineageOS in original android development section OP for download link

timbernot said:
Thanks -- you can install giovix`s modder tool from general section
Set it up , use`return to stock option` --in that option , first select boot , then after- recovery(both will be stock)
You then can either
A- Reboot to stock recovery ,adb Sideload stock M -- Follow on to B-( to back-up stock before flashing)
B- Unlock bootloader again , flash twrp and root (if twrp version in modder is now 3.0.3.M4 you can flash lineageos)
---------------------------------------------------------------(if twrp version in modder is still 3.0.2.1 M - you will have to flash 303M4 in fastboot or in 3021M twrp.
1) You might be able to, fastboot flash 3.0.3.M4 immediately and forget above A&B completely
For 303M4 recovery see lineageOS in original android development section OP for download link
Click to expand...
Click to collapse
So I've yet to try your solution, but I do have an update, I was able to, one by one, flash all the stock files (stock as in the stuff I downloaded from asus site) and was almost able to boot to recovery, but when I got to the red triangle android, I couldn't get it to go further. I've heardf alternate key combos for proceeding from there, and tried them all, but maybe I'm just an idiot...... I'll try the giovix solution when I've got time (patience).
**when I tried flashing the cm upgrade package after that, it went back to square 1, so I gave up for the evening.**

joecost85 said:
So I had my ze551ml / Z00A rooted, was loving life, all was great. Please help I need my beloved phone back.....
Click to expand...
Click to collapse
Hello again , when you come here begging for help to get your life back and someone with the decency gives you a hand ,a solution , out of respect its got to be worth a try ?
joken btw , I typed out a solution to a regular problem that if you try , will work, you can then like and I can direct others to and also help those that search.
At xda , this helps immensely to prevent same posts,people posting just to waste time or just to spam
---------- Post added at 09:30 AM ---------- Previous post was at 09:19 AM ----------
joecost85 said:
So I've yet to try your solution,
but maybe I'm just an idiot...... I'll try the giovix solution when I've got time (patience).
**when I tried flashing the cm upgrade package after that, it went back to square 1, so I gave up for the evening.**
Click to expand...
Click to collapse
The last bit btw wasn't in any of my suggestions
TY
The solution I posted fixes many problems , consider that TWRP is now 303M4 , upgraded .
https://forum.xda-developers.com/ze...-apps-apps-t3554565/post70980108#post70980108

timbernot said:
Hello again , when you come here begging for help to get your life back and someone with the decency gives you a hand ,a solution , out of respect its got to be worth a try ?
joken btw , I typed out a solution to a regular problem that if you try , will work, you can then like and I can direct others to and also help those that search.
At xda , this helps immensely to prevent same posts,people posting just to waste time or just to spam
---------- Post added at 09:30 AM ---------- Previous post was at 09:19 AM ----------
The last bit btw wasn't in any of my suggestions
TY
The solution I posted fixes many problems , consider that TWRP is now 303M4 , upgraded .
https://forum.xda-developers.com/ze...-apps-apps-t3554565/post70980108#post70980108
Click to expand...
Click to collapse
Here's the thing. I'm super stubborn, and I think I know everything (cuz I do....) so of course I decided that I could figure something out, so I tried my way first............ didn't pan out.... anyway, I'm finding any time I flash a TWRP file, I have no access to recovery mode. Regardless if I do it manually through fastboot, or CM upgrade/downgrade or even the giovix fix (yes I tried it). My question is this, Where is there a return to stock option? of the giovix DLs I could find, I see a 'magisk root' 'TWRP' 'bootloader unlocker' and 'Xposed' tools, nothing else.... Am I missing something? or am I just skimming over that part?
I do appreciate all the help, seriously. Even if it seems like I'm not taking suggestions very well. It's moreso I don't have access to a computer most of the day, and it's not a huge priority since I went and bought a zfone 3 max a few days ago (decent phone for what it is....crazy battery life)

https://forum.xda-developers.com/zenfone2/general/tool-ze551mlmodder-t3458145
Functions:
1- Check connection status
2- Bootloader Unlocker
3- Flash TWRP 3.0.2-0 M1
4- Full-auto xposed flasher!
5- Full-auto root flasher!
5B- Full-auto root (Magisk+Phh's) compatible with 184!
6- ADB Shell
7- Return back to stock
8- Erase /system, /data and /cache for a clean upgrade
9 (HIDE)- Auto-reboot to bootloader
10- More functions inside!

well then forgive me for not downloading the correct option. I nowhere see this list among anything I downloaded, so maybe specify which is which ('full' or 'auto')....... I'm already downloading both of them again, because I'm not sure which I already had. But yea, one of the 2 only has the 4 options I mentioned.

Its not rocket science

timbernot said:
Its not rocket science
Click to expand...
Click to collapse
So i finally see what you've been trying to tell me, and I returned everything back to stock, but I still have the same problem, recovery now loads but system wont boot up. I'll try loading the individual factory IMG files today, via fastboot, or should I use a zip file from Asus via recovery?

joecost85 said:
So i finally see what you've been trying to tell me, and I returned everything back to stock, but I still have the same problem, recovery now loads but system wont boot up. I'll try loading the individual factory IMG files today, via fastboot, or should I use a zip file from Asus via recovery?
Click to expand...
Click to collapse
In stock recovery - choose update from adb -- adb sideload cmd is >
adb sideload MOFD_SDUPDATE.zip
Put .134 M asus firmware in adb/fastboot folder first rename it to MOFD_SDUPDATE(without zip) before this cmd above and then open up adb and type it in and hit enter.
Just in case you are trying different methods (see if this works )

timbernot said:
In stock recovery - choose update from adb -- adb sideload cmd is >
adb sideload MOFD_SDUPDATE.zip
Put .134 M asus firmware in adb/fastboot folder first rename it to MOFD_SDUPDATE(without zip) before this cmd above and then open up adb and type it in and hit enter.
Just in case you are trying different methods (see if this works )
Click to expand...
Click to collapse
I'll try it today. Last I checked it was hanging at the ”! Android” screen. But then again I'm not sure I know the combo to get passed that screen, I know it's either power and + or power and - but my only success I got into by button mashing all three keys rapidly, so, yea, I know, I'm am idiot.

joecost85 said:
I'll try it today. Last I checked it was hanging at the ”! Android” screen. But then again I'm not sure I know the combo to get passed that screen, I know it's either power and + or power and - but my only success I got into by button mashing all three keys rapidly, so, yea, I know, I'm am idiot.
Click to expand...
Click to collapse
EDIT"""" because i got it wrong too , i dont even think about , i just do it
It`s ->
From powered off position
Press Power and Vol +
at two vibes, release power
at boot up screen ,release vol+
in bootloader ,scroll vol up or down to and then select(press power) at recovery selection.
At dead android guy -> press vol + and power for 4 seconds -> release Vol +
You should be in recovery.

i am replying in this post since i have a similar problem, and I am as stubborn as OP. Me posting here is a big step in acknowledging my defeat at last. Hours of digging through the internet didn't solve my problem
I have changed my ifwi and dnx more times than i can remember. (my clean slate is mostly using xFSTK downloader with xFSTK_ZE551ML-sal358-amtech.vn files)
Using the above mentioned method (giovix`s modder tool) to go back to stock i still boot into fastboot, not recovery mode.
trying to unlock bootloader it says on the phone "unlock fail"
Using asus flash tool with raw files i get "gpt command failed"
Using a manual method i get the "gpt command failed" on the "6. fastboot oem partition /tmp/partition.tbl" step
in my opinion as soon as i get some kind of recovery my problems are solved. But have been working four hours on this problem with all possible solutions i could think of, nothing but frustration.
info: current ifwi 0094.0183 (wich should be M)
serial 01234........EF
and using the toolkit on "https://forum.xda-developers.com/zenfone2/general/bl-unlock-ze551ml-toolkit-t3546293" i found out my device firmware version is 198 (wich is probably not good in combo with the ifwi)
little update in a certain config (android 5 / ifwi 0094.177 / stock recovery) i can boot up untill the dead android icon, but with whatever key combo can't get past it... (vol up + power) / (vol down + power)
fastboot flash boot recovery.img (yep i am really desperate to get into recovery) doesn't even give me the dead android.
thank you beforehand!

Last paragraph with android 5 ifwi 0094.0177
Is your serial correct ?
Press vol + once is it correct?, if not you will have to xfstk first again and flash raw (twice) with temp bootloader 0094.1069
See my unbrick video for help

First of all, thank you very much for your reply!
I was not very specific there, the android 5 is not the rom (still wasnt able to flash the rom) its only the files like droidboot, ifwi, dnx, .... that i got form lolipop.
Indeed the serial is still 1234........EF (so not the correct one)
I do understand i have to flash the raw twice to get the correct serial, but flashing raw doesn't work. I get "gpt command failed" every time. (so the point where i have to restart flashtool is not even reached). Also if i try to do it manualy.
I watched your video (thanks it was my first steps into understanding how it all worked) but unfortunatly didn't work for me.
Any other ideas?

Speybrouck said:
First of all, thank you very much for your reply!
I was not very specific there, the android 5 is not the rom (still wasnt able to flash the rom) its only the files like droidboot, ifwi, dnx, .... that i got form lolipop.
Indeed the serial is still 1234........EF (so not the correct one)
I do understand i have to flash the raw twice to get the correct serial, but flashing raw doesn't work. I get "gpt command failed" every time. (so the point where i have to restart flashtool is not even reached). Also if i try to do it manualy.
I watched your video (thanks it was my first steps into understanding how it all worked) but unfortunatly didn't work for me.
Any other ideas?
Click to expand...
Click to collapse
Did you get this device in this condition ?
If not, what happened so that you lost serial ?
Anyway , i have never tried this because i have ALWAYS succeeded flashing raw (twice) to correct serial BUT it may work for you.( i am not sure you have a device that can have the serial corrected due to whether its been tampered with previous ) which affects recovery and IMEI.
Usually , xFSTK is used to install temp bootloader - Its supposed to be the lowest level form of unbricking procedure and restores temp bootloader so you can fastboot after-- flashing raw in fastboot via AFT(twice) restores serial -- 1st flash approx 3mins is with incorrect serial and temp bootloader.
After a couple of mins, cmds on phone pauses on RESULT=OK on phone.
You close AFT and open AFT again , input raw and set AFT up -- press Vol+ on phone -> once, serial will be corrected and 2nd flash can be started and left until it boots into android 5 by itself.
If GPT trouble , that link may help.
There is other programmes for starting to create serial and restoring .
Usually people who use these , have to dig deep into buildprop stuff which if tampered with can end up with problem such that you have.
Good luck
see if anything here helps
https://forum.xda-developers.com/showpost.php?p=70223946&postcount=8

My honor 7x keep restarting and not going to bootloader or recovery

PHP:
Respected senior members,
My honor 7x bnd-l21c185 after I flashed twrp and OEM unlocked as well as bootloader unlocked. I flashed su zip but didn't succeed. I try to revert to stock rom but failed. Then I lost recovery as well as backup. I have downloaded my version firmware from mt. When I try to boot to twrp I got error mode with func 10: no recovery and boot failed. Then I relocked bootloader. Now my phone keep restarting when I plugged USB cable as well the phone didn't boot to bootloader nor recovery and not even twrp. When I plugged it to PC it keep restarting. What should I do? Please guys help me

y_asirkhan said:
PHP:
Respected senior members,
My honor 7x bnd-l21c185 after I flashed twrp and OEM unlocked as well as bootloader unlocked. I flashed su zip but didn't succeed. I try to revert to stock rom but failed. Then I lost recovery as well as backup. I have downloaded my version firmware from mt. When I try to boot to twrp I got error mode with func 10: no recovery and boot failed. Then I relocked bootloader. Now my phone keep restarting when I plugged USB cable as well the phone didn't boot to bootloader nor recovery and not even twrp. When I plugged it to PC it keep restarting. What should I do? Please guys help me
Click to expand...
Click to collapse
you are pretty much left with useless device. Maybe paid service like dc-unlock could help, not sure.
You intentionally locked bootloader with phone in a no-recovery non booting condition.
The unlocked bootloader was you rescue method if something goes wrong, and now you don't have that option.
**** MAybe the following will help you .. Remember I said MAYBE.....
#Service-Rom
Service rom BND-L21C432
https://www.androidfilehost.com/?fid=11050483647474828964
1. Unzip download
2. copy the dload folder to root of sdcard
3. power on phone holding all three buttons
4. After phone finishes and reboots, unlock frp and bootloader, if needed
5. Use Huru or HWOTA to flash correct firmware for your model/ region.

Dear member,
My phone keep restarting and the three button do nothing not even holding volume down plus power. Is there any thing else method please please would be highly appreciated.

I am having a similar problem. My device gets this. I tried flashing boot ages from various sources. It isn't working. PS. I still have access to fastboot, recovery and twrp. This shows up instead of the boot animation.
ERROR MODE
Attention!
Please update system again.
[Android bootloader image]
Error!
Function No : 10 (boot image)
Error No : 2 (load failed!)

kst1997 said:
I am having a similar problem. My device gets this. I tried flashing boot ages from various sources. It isn't working. PS. I still have access to fastboot, recovery and twrp. This shows up instead of the boot animation.
ERROR MODE
Attention!
Please update system again.
[Android bootloader image]
Error!
Function No : 10 (boot image)
Error No : 2 (load failed!)
Click to expand...
Click to collapse
you are lucky than me just try HWOTA or HuR update it will do solve your problem plus search the said for procedure budyy

y_asirkhan said:
you are lucky than me just try HWOTA or HuR update it will do solve your problem plus search the said for procedure budyy
Click to expand...
Click to collapse
I dont know how to fo that. Any link?

kaustubhtopre said:
I dont know how to fo that. Any link?
Click to expand...
Click to collapse
Here is the link budyy
https://www.******.com/huawei-hwota-tool-for-huawei-devices/

y_asirkhan said:
Here is the link budyy
https://www.******.com/huawei-hwota-tool-for-huawei-devices/
Click to expand...
Click to collapse
Just put ****** instead of stars in the address bar I think it is not allowed ok

y_asirkhan said:
Just put ****** instead of stars in the address bar I think it is not allowed ok
Click to expand...
Click to collapse
I have no idea what the stars stand for

Download Full rom and flash using Dload method

Moto g6 play not booting need help ASAP

while following these instructions in the youtube video named Moto G6 2018 Install Twrp & Root Easy Tutorial 757 or 12:44 at this part i must have downloaded the wrong file since my build model is XT1922-9 type M373B could someone help me resolve me issue so i can fix my phone and finish the root cause my phone refuses to boot

Provide more info about your device including device variant, os version. More info the better so we know how to help you.

Jleeblanch said:
Provide more info about your device including device variant, os version. More info the better so we know how to help you.
Click to expand...
Click to collapse
It's a moto g6 play android 8 or it still turns on but it's stuck on the bootloader screen and I need help fixing that and finishing the rooting of my phone

kc02141994 said:
It's a moto g6 play android 8 or it still turns on but it's stuck on the bootloader screen and I need help fixing that and finishing the rooting of my phone
Click to expand...
Click to collapse
I figured out that much from your first post, I was referring to which variant specifically (ex: 192x-x) and do you know what the stock factory firmware version is?

Jleeblanch said:
I figured out that much from your first post, I was referring to which variant specifically (ex: 192x-x) and do you know what the stock factory firmware version is?
Click to expand...
Click to collapse
i dont know but all i know is my phones build model is XT1922-9 TYPE M373B the phone still turns on but it goes to the bootloader menu with the error message start up failed your device didint start up successfully use the sofware repair assistant on your computer to repair your device connect your device to your computer to get the software repair assistant AP fastboot flash mode secure error failed to load kernal fastboot reason fall through from normal boot i want to fix my phone and finish rooting it so i can use the wifi tether app and i dont know what to do which is why im asking for help i followed the instructions from that video but i downloaded and put in the wrong file i think my phone can be finished rooting and fixed so if i could just get the file i need i can finish rooting and use my phone again

kc02141994 said:
i dont know but all i know is my phones build model is XT1922-9 TYPE M373B the phone still turns on but it goes to the bootloader menu with the error message start up failed your device didint start up successfully use the sofware repair assistant on your computer to repair your device connect your device to your computer to get the software repair assistant AP fastboot flash mode secure error failed to load kernal fastboot reason fall through from normal boot i want to fix my phone and finish rooting it so i can use the wifi tether app and i dont know what to do which is why im asking for help i followed the instructions from that video but i downloaded and put in the wrong file i think my phone can be finished rooting and fixed so if i could just get the file i need i can finish rooting and use my phone again
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Hm, ok. If you're getting kernel failed to load errors from the bootloader, then maybe you flashed the wrong boot.img for your device?
Either way, try flashing the XT1922-9_no_dm-verity_boot.img.
To do so, make sure you have TWRP. You don't have to install it, but if you wanna root you can flash it...
So either do..
Code:
fastboot boot moto-g6-play-jeter-patched-twrp.img
Or do..
Code:
fastboot flash recovery moto-g6-play-jeter-patched-twrp.img
After you have TWRP running, then flash the boot.img by doing..
Code:
fastboot flash boot XT1922-9_no_dm-verity_boot.img
All of these instructions are found in the thread for your device [GUIDE][ROOT][Moto G6 Play][JETER] TWRP, Root, and magisk installation guide
There is also a step to flash a modified fstab.qcom file to remove forced encryption as well which you should look into. But honestly I would like to see you get outta this situation you're currently in then we'll get the rest done after

Jleeblanch said:
Hm, ok. If you're getting kernel failed to load errors from the bootloader, then maybe you flashed the wrong boot.img for your device?
Either way, try flashing the XT1922-9_no_dm-verity_boot.img.
To do so, make sure you have TWRP. You don't have to install it, but if you wanna root you can flash it...
So either do..
Code:
fastboot boot moto-g6-play-jeter-patched-twrp.img
Or do..
Code:
fastboot flash recovery moto-g6-play-jeter-patched-twrp.img
After you have TWRP running, then flash the boot.img by doing..
Code:
fastboot flash boot XT1922-9_no_dm-verity_boot.img
All of these instructions are found in the thread for your device [GUIDE][ROOT][Moto G6 Play][JETER] TWRP, Root, and magisk installation guide
There is also a step to flash a modified fstab.qcom file to remove forced encryption as well which you should look into. But honestly I would like to see you get outta this situation you're currently in then we'll get the rest done after
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ok that problem solved now im stuck on an infinite bootloop after i do the parts where the guy says wipe then download those files from the sd card and when i reboot the phone it does says N/A on the top left and starts boot looping

Jleeblanch said:
Hm, ok. If you're getting kernel failed to load errors from the bootloader, then maybe you flashed the wrong boot.img for your device?
Either way, try flashing the XT1922-9_no_dm-verity_boot.img.
To do so, make sure you have TWRP. You don't have to install it, but if you wanna root you can flash it...
So either do..
Code:
fastboot boot moto-g6-play-jeter-patched-twrp.img
Or do..
Code:
fastboot flash recovery moto-g6-play-jeter-patched-twrp.img
After you have TWRP running, then flash the boot.img by doing..
Code:
fastboot flash boot XT1922-9_no_dm-verity_boot.img
All of these instructions are found in the thread for your device [GUIDE][ROOT][Moto G6 Play][JETER] TWRP, Root, and magisk installation guide
There is also a step to flash a modified fstab.qcom file to remove forced encryption as well which you should look into. But honestly I would like to see you get outta this situation you're currently in then we'll get the rest done after
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i really need help on this i cant finish the root i dont know what im doing wrong im up to the part in the video i watched and after i finished doing that part it begins infinite rebooting and i dont know what to do i installed the right file did everything he did but instead of getting the message in the center i get N/A on the top left and then infinite reboots

Jleeblanch said:
Hm, ok. If you're getting kernel failed to load errors from the bootloader, then maybe you flashed the wrong boot.img for your device?
Either way, try flashing the XT1922-9_no_dm-verity_boot.img.
To do so, make sure you have TWRP. You don't have to install it, but if you wanna root you can flash it...
So either do..
Code:
fastboot boot moto-g6-play-jeter-patched-twrp.img
Or do..
Code:
fastboot flash recovery moto-g6-play-jeter-patched-twrp.img
After you have TWRP running, then flash the boot.img by doing..
Code:
fastboot flash boot XT1922-9_no_dm-verity_boot.img
All of these instructions are found in the thread for your device [GUIDE][ROOT][Moto G6 Play][JETER] TWRP, Root, and magisk installation guide
There is also a step to flash a modified fstab.qcom file to remove forced encryption as well which you should look into. But honestly I would like to see you get outta this situation you're currently in then we'll get the rest done after
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new problem i cant install magiks and now it says theres no OS installed this phone is seriously screwed up and its one of my only sources of internet

kc02141994 said:
new problem i cant install magiks and now it says theres no OS installed this phone is seriously screwed up and its one of my only sources of internet
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Ok, well we're getting somewhere at least. Sounds like you have the right boot.img at the very least. Now we need to find you the right stock firmware (or even at minimum a system.img and vendor.img from some else with the same device).
I'll look around to see what I can find.
Next thing I need from you is to connect your device to the computer and reboot to bootloader and get me the output of..
Code:
fastboot getvar all
and copy/paste it to https://hastebin.com or copy/paste it to a text file and upload the text file as an attachment here (or wherever you want and post the link) so I can review it. That should tell me what I need to know to help you a little better. Do NOT just copy/paste the output into a post please.