Note 4 Power and Display Issues (boot problems) - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

TLDR phone has issues with wake up and rebooting
I had been using cyanogenmod and had noticed some issues with overheating and power draining on my device so I decided to revert back to stock samsung android marshmallow from this link here http://forum.xda-developers.com/showthread.php?p=63868221 After reverting back to stock I have noticed some strange and annoying issues regarding my device's display(overheating and draining stopped after using stock). I'll try and explain in as thoroughly as possible.
There are times when I will leave my device idle say in my pocket or on a desk and when I go to reach for it and turn on the display one of three things will occurs the better being the display wakes normally. The other two are there will be an led blinking and no display or all together no led or no display. When this happens I remove the battery and wait minute or two ( sometimes I need to wait about 10-20 as the device will still not boot ) and after the device boots I again am sometimes troubled with one of 2 errors one is the device booting into download mode ( when I press vol down home and power to get out I need to repeat the process of leaving the battery out as the device does not respond) or the device vibrates as normal on boot but there is no display (no boot logos nothing just black)
Apology for this long post but I am trying to be as thorough as possible as I haven't seen issues quite similar to mine. Any advice is greatly appreciated.
Thank you

Related

Strange behaviour won't turn on / orange led flashing etc

Hi, My wife's DHD has some wierd issue that I can't figure out. Yesterday she could not switch the mobile on. After pressing power button phone vibrates 3 times and orange led flashing forever. Tried to take the battery out but no luck. Sometimes it vibrates 5 times and green led flashing. I managed to go to recovery (custom one) after few hours. I wiped battery stats (that was first thing that came to my mind) but that didn't work. Restarted and same thing again...Few hours later I managed to enter to recovery again and from there I decided that I'm going back to stock so I downloaded Official RUU. Installation went fine, Booted fine, restarted and same thing again! It's not easy to turn back on, takes plenty of tries. Once is on it's fine but We have difficulties to turn it on. Is it battery ? MB ? Any suggestions ?
Thanks
Hi when a htc phone doesn,t turn on and vibrates in a pattern its usualy hardware related problem, if it is vibrating 7 times it is mainboard or cpu related (might be because of overheating) if it is one long vibration or three i think it is battery related, so if you can try changing the battery (stock battery no china stuff) try to flash a reliable rom like leedroid or cm7 if you can, and afterwords if it is ok flash a new radio, this might be a problem since roms change the RIL.
If you want to try something else pull battery out, put the phone in a plastic bag put it in the freezer for about 30-45 minutes, take it out leave it 10 minus to warm up than put battery back and see if it boots up
Hi, thanks for your reply.
When I press power button it vibrates 3 times and orange led flashing. When I press power button + volume down it vibrates 5 times and green led flashing. I have managed to boot up and it's up and running since yesterday. If I leave it on its fine. Well if it something wrong with battery why I can run it and charge it ? Don't really get it because it has been on for 24h and no issues until I restart it ? Wierd
Foka002 said:
Hi, thanks for your reply.
When I press power button it vibrates 3 times and orange led flashing. When I press power button + volume down it vibrates 5 times and green led flashing. I have managed to boot up and it's up and running since yesterday. If I leave it on its fine. Well if it something wrong with battery why I can run it and charge it ? Don't really get it because it has been on for 24h and no issues until I restart it ? Wierd
Click to expand...
Click to collapse
I just had the same experience , did you menaged to repair it somehow. ?

[Q] what the hell just happened?

I just had an interesting experience.
my HOX was at about 20% battery, left it alone for about 15 minutes. When I wanted to unlock the phone it would not turn on and did not gave any sign of life (not when holding the power button for 10 seconds or trying to get into the bootloader) nor did the LED came on when I plugged to my pc or charger. I then thought of 3 things to do in the following order:
1. let it charge for at least 20 minutes
2. check xda
3. have a medium panic attack
after some minutes the LED started to flash red at certain intervals, but still would not turn on. Bootloader and recovery I could access though. After another couple of minutes the LED started to behave normal again and it booted up as it should.
My question to you lot is: what the @#$%^% just happened? If need be I will send Logcat.
running AOKP 1.7.2 on standard kernel. Hboot 1.39
could be a lot of reasons ...battery, hardware failure ,software failure ,and so on .. you should post logcat thought , see if anyone figures it out .
if this happens again, that's bad...so far it's just a device flick. had something like that when i was on desire HD.
here's the logcat, hope someone can figure out what went wrong

[Q] Not quite sudden death - but still a major problem

So I recently installed CM 10.1.2 on my S3, and everything worked perfectly for a few days. Yesterday though, my phone started acting strangely (lag when turning screen off, registering phantom input, etc) and began rebooting every few minutes. At some point, it ran out of battery - and now I can no longer boot past the CM loading wheel screen.
I can't boot to recovery, and I don't think my phone is taking charge (from my computer or a wall outlet), and the farthest I can get is the loading wheel - sometimes it only gets as far as displaying the Samsung logo, or the Galaxy S3 screen with the android dude at the bottom.
I'm still covered under warranty, and would love to take it to the store for a replacement (I've had battery issues prior to this), but the fact that it can get to the CM loading wheel means that they might figure out that I've rooted and whatnot. But I can't get to recovery to flash a stock image, so...what can I do?
vortexface said:
So I recently installed CM 10.1.2 on my S3, and everything worked perfectly for a few days. Yesterday though, my phone started acting strangely (lag when turning screen off, registering phantom input, etc) and began rebooting every few minutes. At some point, it ran out of battery - and now I can no longer boot past the CM loading wheel screen.
I can't boot to recovery, and I don't think my phone is taking charge (from my computer or a wall outlet), and the farthest I can get is the loading wheel - sometimes it only gets as far as displaying the Samsung logo, or the Galaxy S3 screen with the android dude at the bottom.
I'm still covered under warranty, and would love to take it to the store for a replacement (I've had battery issues prior to this), but the fact that it can get to the CM loading wheel means that they might figure out that I've rooted and whatnot. But I can't get to recovery to flash a stock image, so...what can I do?
Click to expand...
Click to collapse
Your best shot is to either borrow someone's S3 battery or buy a battery pack. Use that to restore your phone back to stock (unroot) and then you can go to the store for replacement.
alltechinside said:
Your best shot is to either borrow someone's S3 battery or buy a battery pack. Use that to restore your phone back to stock (unroot) and then you can go to the store for replacement.
Click to expand...
Click to collapse
So turns out battery isn't the issue, I used a wall charger to get it to full charge. I can get it to the download mode confirmation screen, and can press volume up to confirm - but my phone reboots soon after that.
Recovery isn't really possible either, I can see the blue text in the upper right but my phone reboots after that as well.
My phone will often show an empty battery icon with a little refresh icon in the middle; does this indicate that it doesn't see the battery as charged (even though it is)?
vortexface said:
So turns out battery isn't the issue, I used a wall charger to get it to full charge. I can get it to the download mode confirmation screen, and can press volume up to confirm - but my phone reboots soon after that.
Recovery isn't really possible either, I can see the blue text in the upper right but my phone reboots after that as well.
My phone will often show an empty battery icon with a little refresh icon in the middle; does this indicate that it doesn't see the battery as charged (even though it is)?
Click to expand...
Click to collapse
My phone started having the same problem yesterday and I tried my friends battery but it still doesn't work.
mtmodi said:
My phone started having the same problem yesterday and I tried my friends battery but it still doesn't work.
Click to expand...
Click to collapse
Yeah I've been doing some research into the issue...
I've noticed that my phone automatically boots when I put the battery in, and that it'll do a quick vibrate when plugged in to a power source (outlet or computer) but won't turn on.
Apparently the phone isn't supposed to boot automatically when the battery is put in, and this could be the source of the random reboots - I think if I can get the rebooting under control, I'll be able to get into download mode and fix it all. But I'm not sure how to do that. Maybe the power button has gone bad, as it also doesn't usually respond when I try to use it to turn on.
If there is a problem with the power button, does anyone have any ideas on how to fix it?
vortexface said:
Yeah I've been doing some research into the issue...
I've noticed that my phone automatically boots when I put the battery in, and that it'll do a quick vibrate when plugged in to a power source (outlet or computer) but won't turn on.
Apparently the phone isn't supposed to boot automatically when the battery is put in, and this could be the source of the random reboots - I think if I can get the rebooting under control, I'll be able to get into download mode and fix it all. But I'm not sure how to do that. Maybe the power button has gone bad, as it also doesn't usually respond when I try to use it to turn on.
If there is a problem with the power button, does anyone have any ideas on how to fix it?
Click to expand...
Click to collapse
Mine does the exact same thing where I have to pull the battery and when I put it back in it automatically starts up and when I go to download or recovery it turns off before I can do anything
Sounds like power button issue.
I was having the same issues (random reboots, boot loop, powering on when battery put in, reboots in download mode and recovery)
This is not an easy fix. I ended up pulling the power button out and just setting my screen to time out after 15 seconds. Sucks but it works now.
If I ever need to turn off or hard reboot, I stick a pin in the power button hole and push down on the button.
Really turning me off on purchasing future Samsung phones
Sent from my SAMSUNG-SGH-I747 using xda premium
The power button is a common issue for these phones.

[Q] How to uncoma-brick SGT 3 P5200?

I am a new user but old reader of this forum and first of all I want to say Hi as being my first post here and Thank You for the all help I've got from XDA-Dev.
A few hours ago I wanted to reboot into recovery mode but just when entered into recovery display went black. For a moment I thought that the device when power off after pressing to long even after logo power button. But no, device would not power on even if I:
1. Hold for 60s power button
2. Hold power button + home button for 60s
3. Hold buttons combination for recovery
4. Hold buttons combination for bootloader
5. Connect power cord to show battery indicator
6. Use steps 1, 2, 3, 4 with power cord connected
7. Will not initiate a new device detected if I connect to PC
The device is in this state for about 5h and the top left side of the front camera is a little warm just like the case when its powered on and used(its not hot like when is used extensively)
Device status:
NO Root
NO Custom Recovery
Battery when this happen was ~81%
What can I do to fix this problem.
you can try to remove the battery for a few minutes then reconnect it. there are posts concerning battery removal
in forum. search terms - teardown , remove battery , surgery.
then try odin again. just be sure you have the right firmware or custom recovery ready to go and,
that you've done your reading/research in advanced so you're ready for game-time.
m
Thank you moonbutt74, I was considering that posibility and watched a lot of disassemble videos for my model but this is a problem for me because is still in warranty. I even considered trying to initiate a force reboot like this one here but sadly odin wont detect my device.
As for the battery removing fix that you gave me it would of fixed my problem. Just a few minutes ago I did not experience any heat buildup in the top left part so I plugged in my charger and waited a few seconds and there it was that bloody battery indicator. When I booted into android the battery indicator was 0%. So bottom line, in its state of coma my device drained the entire battery in almost 18h.
Considering this is no phone where you cant remove that easily your battery like in a phone this a fix for the moment. I am looking for a more permanent one, one that will prevent my device going into a coma again.
ahh okay,
in this case i would say put your warranty to work and get it replaced/repaired.
it seems to be your only real option.
m @luciqan
afterthought, if your battery drained to 0,dead that may work the same as a battery pull
charge it at least halfway and see if you pick-up in odin, have your stuff ready to
go just in case

OnePlus 3 won't boot up

Fellow XDA Members,
Two days back I was playing music on my OP3 and it froze. So, I long pressed the power button in an attempt to restart it. But, to my amazement, it just stuck on the Oneplus boot screen. It didn't even charge for hours, and after 6-7 hours when I plugged it in it had the Battery too low issue. Anyway, I used MSM tools and flashed the files. Now, the phone sometimes takes me to the welcome screen, stays there for like 3 seconds and then reboots. Other times it just boots with a dark screen and white LED light on (no blink). Booting into recovery also gives me a dark screen with white LED.*
I'm unable to do anything in fastboot mode, all commands 'fail'.
Any help will be deeply appreciated,
op 3
and I have the same problem. please help !!
Hello, I faced something similar problem today. Since my OP3 was not catching any wifi in my apartment, but my laptop did. So I restarted my phone (power button-restart). But its more than an hour and its still showing restarting. Please help.

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