Develop Bugs

H815 intl random screen freezes on 20B Marshmallow

Hey everybody,
I'm experiencing some issues with my G4 since I've installed Marshmallow (20B - GLOBAL - COM). Sometimes my screen would just freeze and the touch display won't react, except the status bar and the power menu (if I long press power button).
The only thing that helps in this situation is to restart the phone. I wouldn't have problems after a restart for 1-2 days and then this vicious cycle would repeat
Does anybody have the same problem and knows what's the cause? Would appreciate any help and any suggestion
Thank you for your replies
P.S.: I'm rooted

Any 3rd party app in your mind, that probably would cause such problems? Did you do an update or any other known method (flashing through TWRP, using KDZ)? You can also try to do a factory reset - maybe something went a bit wrong if you did an update or dirty flashing.

MickyFoley said:
Any 3rd party app in your mind, that probably would cause such problems? Did you do an update or any other known method (flashing through TWRP, using KDZ)? You can also try to do a factory reset - maybe something went a bit wrong if you did an update or dirty flashing.
Click to expand...
Click to collapse
I can't think of any 3rd Party App that would cause such problems, no. It started when I installed a telekom App from google play though. But could that be a reason? I'll try to uninstall and see how things are going - thank you for the hint
I flashed the CTT-Mod for LG and the 60 fps mod way earlier than the Telekom-App, but didn't have any problems. I'll try to uninstall, but I don't think this app would cause such problems. Anyway thanks for your help

Yup same here... no fix for now, tried factory reset but no resolution yet. Mine has unlocked bootloader and yours?

I've noticed the freeze only occurs when SIM card is inserted and netwerk is connected. Might be a modem issue?

Im on d same boat , frequently free while sufing internet. Especially there is java or flash on web page.
Very disappointed with my first lg experience.

Phone App force closing in the morning

Hi,
Not too sure if anybody else has had this problem. Every day morning, when I try to use my phone first time in the day, the phone app does not open. It opens and closes within half a second. It has been happening daily. A reboot fixes the issue for the moment.
However, need to check if anybody else has been facing this issue.
I am running stock 3.2.6.
To resolve the issue, I have tried hard reset, flashing stock OS, flashing 3.1.2 and then flashing the incremental OTAs, almost everything I have tried.
Looks like the issue has not been resolved at all. Tried switching off the doze mode as well. Not helping.
Anybody has any guidance/solution to this problem?

deepakmasthi said:
Hi,
Not too sure if anybody else has had this problem. Every day morning, when I try to use my phone first time in the day, the phone app does not open. It opens and closes within half a second. It has been happening daily. A reboot fixes the issue for the moment.
However, need to check if anybody else has been facing this issue.
I am running stock 3.2.6.
To resolve the issue, I have tried hard reset, flashing stock OS, flashing 3.1.2 and then flashing the incremental OTAs, almost everything I have tried.
Looks like the issue has not been resolved at all. Tried switching off the doze mode as well. Not helping.
Anybody has any guidance/solution to this problem?
Click to expand...
Click to collapse
try to reflash stock.. make sure its a clean flash...
never experienced this.. seems that your the only one experiencing this..

reyscott said:
try to reflash stock.. make sure its a clean flash...
never experienced this.. seems that your the only one experiencing this..
Click to expand...
Click to collapse
Thank you for responding.. I did all this and more.. still the issue persists. Not too sure what's the problem.

deepakmasthi said:
Thank you for responding.. I did all this and more.. still the issue persists. Not too sure what's the problem.
Click to expand...
Click to collapse
Make a clean install of the full 3.2.6 ie after wiping system, data and cache/Dalvic. Do not install the earlier version/s and update via OTA or flash the OTA.

Maybe you have some app that is conflicting with your phone app.
Sent from my ONEPLUS A3000 using Tapatalk

Seems like the issue was due to a specific app. U sure though.. I uninstalled a set of apps which I had installed before the issue started. Currently looks like it has been resolved.

Same thing is happening for me in 3.2.8 no matter what ... That too only in morning as Mr.Deepak said please help .. I have tried re-flashing ROM etc ... What could be the issue?

@deepakmasthi can u please let me know how did your issue get solved.. as I'm facing the same problem as u.. Please help

Screen freezes/crashes on a regular basis

Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.

Think about sending it in, sounds weird.
Gesendet von meinem SM-T530 mit Tapatalk

dcf007 said:
Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Click to expand...
Click to collapse
Did you update it via OTA? If so, try a clean install of the full ROM.

dcf007 said:
Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Click to expand...
Click to collapse
Are you running any custom kernels or a OxygenOS based ROM or just pure stock

crzykiller said:
Are you running any custom kernels or a OxygenOS based ROM or just pure stock
Click to expand...
Click to collapse
Just the stock ROM, no custom kernels whatsoever

I think it has something to do with 4g switching to wifi. I switched the wifi off before I got to school and there was no freeze. Don't know how to fix it though, still unsure over the random reboots.

dcf007 said:
Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Click to expand...
Click to collapse
Got the same problem I tried everything nothing works :/
I factory restored my phone, I downgraded my phone, I smashed my phone (out of frustration), I cleared cache but nothing helps I updated 3 times already but no fixes

Mayoketchup said:
Got the same problem I tried everything nothing works :/
I factory restored my phone, I downgraded my phone, I smashed my phone (out of frustration), I cleared cache but nothing helps I updated 3 times already but no fixes
Click to expand...
Click to collapse
Same here, I can,t even configure the phone. Almost instant crash. I used flash method for bricked devices and nothing changed.

Hello. Have you guys found any solutions for this? I am on the latest Oreo Update (full stock) and this happens to me too. It also happened in the latest stable version of Nougat.

Same here! Full stock...
Recently I rooted it so I could read the logs, the key error was:
11-18 11:21:47.581 1176 1176 E AndroidRuntime: at android.view.WindowManagerGlobal.getWindowManagerService(WindowManagerGlobal.java:170)
I contacted support, but for now they just flashed a new 4.5.0 version on it. Problem still exists, so I contacted them again.

Exactly the same problem here (OP3), i tried with 4 or 5 combinations or Rom, Kernels. I completely back to stock + lock bootloader, the problem still persist . The support accepted to launch a repair process last week. They completed the process. It should returned to me today, i have no information about any problem they found on the phone...
I will tell you if they resolved the problem.

martinoouu said:
Exactly the same problem here (OP3), i tried with 4 or 5 combinations or Rom, Kernels. I completely back to stock + lock bootloader, the problem still persist . The support accepted to launch a repair process last week. They completed the process. It should returned to me today, i have no information about any problem they found on the phone...
I will tell you if they resolved the problem.
Click to expand...
Click to collapse
Hi Mate,
do you have an update from them? My phone hangs and goes black screen. Normal power on does not work most of the times. I had to use power + volume up to get the fast boot loader menu. This is really annoying.

Turn off wifi
Turning off WiFi, as suggested previously, seems to resolve the issue, i've exactly the same problem as above, flashing ROMS or Kernels did not solve the issue. It was strange for me as it all began once i upgraded my OxygenOS 4.5.1 with Nougat base to the new 5.0 with Android Oreo. Since then i started reporting system freezes anytime i turn off the screen or it goes to sleep. downgrading did not solve the problem of course. Could it be a hardware related problem??? Strange...
Cheers

Upgraded to Oreo yesterday, rebooting randomly...

As the title says, phone has randomly rebooted
... twice in the last few minutes, both times I had picture in picture going while sending a text...has anyone else experienced this? Also, the boot time is amazingly fast at least!
Chris

cswee1932 said:
As the title says, phone has randomly rebooted
... twice in the last few minutes, both times I had picture in picture going while sending a text...has anyone else experienced this? Also, the boot time is amazingly fast at least!
Chris
Click to expand...
Click to collapse
Did you do a wipe when you flashed or just update? If you just did an update, I would try to reinstall and let it wipe the device.

Yup. I'm experiencing this as well. Happened to me twice yesterday. Maybe try a factory reset?
Sent from my Pixel XL using Tapatalk

Having the same issue did a complete factory install with the stock image.
Then rooted not sure if that is causing my issues but, is anyone else stock not rooted having random reboots?

I've had 3 reboots since jumping on Oreo. Did my update the clean way through a factory reset and flashing a factory image. Stock, unrooted.

humdrum2009 said:
Having the same issue did a complete factory install with the stock image.
Then rooted not sure if that is causing my issues but, is anyone else stock not rooted having random reboots?
Click to expand...
Click to collapse
Stock, updated via ota... Having 5 to 6 reboots per hour. Google is sending a replacement phone.

Maybe you have to do a factory reset.

Reason why i havent upgraded. Still on a rock solid nougat until google fix all this problems. Maybe 8.1 or so. Seem like reboot is a common problem with the pixel,. All thread about orea theres someone talking about his reboot problem in many different sites.

jerryhou85 said:
Maybe you have to do a factory reset.
Click to expand...
Click to collapse
Did that too. It is even rebooting in safe mode after a factory reset Hence the return...

sandibhatt said:
Did that too. It is even rebooting in safe mode after a factory reset Hence the return...
Click to expand...
Click to collapse
That sounds much like a hardware failure... :crying:

I had random reboots too coming from DP4 to FInal. No more random reboots since I flashed the factory images

Is 8.0 the version that is the start of the new OS updating system? I wonder if the partitioning is getting all screwed up? I think I'll stay on 7.1.2 for a bit longer till this gets ironed out.
Sent from my Pixel XL using Tapatalk

Stock, bootloader unlocked, Oreo by OTA, and 1 random reboot and 1 random power off
Sent from my sailfish using XDA Labs

Not gonna upgrade to Oreo.
Is there such a way?

nabbed said:
Not gonna upgrade to Oreo.
Is there such a way?
Click to expand...
Click to collapse
Just don't download the OTA till they send out a patch. That's what I'm doing.
Sent from my Pixel XL using Tapatalk

when i first updated to oreo and rooted it, i ran into the rebooting issues some of you are experiencing. i think the root of my issue was busybox. i did a clean install of oreo again the other day and rooted, but didnt put busybox on the phone. phone ran fine for a day, so i tried giving busybox another go. the reboot issues came back. hope this helps

Mine only reboots randomly if I have YouTube picture in picture enabled once I disabled it I haven't had any reboots maybe try to disable that

Just did the update a couple hours ago and so far so good. Picture in picture works too. Stock, GPE on VZW, no root or anything.
Sent from my Pixel XL using Tapatalk

Guys, anyone still getting random on persistent reboots on Oreo with Pixel (XL)? I'm doing my second factory reset atm and monitoring these two threads on buganiser - 1, 2. Basically people started getting reboots after upgrading to Oreo and one notable common thing is: 'Sense Key : Hardware Error [current]' which Google reps assigned to the threads read as hardware issue (probably with Toshiba's memory chips being prone to overflow/overload (?)). They haven't answered my question why is it only happening on Oreo though. I REALLY don't want to go through the warranty process again only to get a device with the same problem as I still believe it can be fixed in 8.1. Is there anyone who had similar issues that got fixed with the 8.1 Beta? Cheers!

I'm experiencing the random reboots too.
Oct. 8.0, Magisk, Root
I almost missed an alarm due to this, so I think I may go back to Nougat. Not only does it reboot, but it gets stuck in the boot screen. If I hold Power and reboot, it comes up though.

[Q] Problem with my phone. Software or motherboard?

Hello,
I have a problem with my Mi 9 SE.
The display often flashes white. After blocking too.
I restart sometimes.
About phone:
MIUI Global 11.0.4
11.0.4.0(PFBMIXM)
Android version: 9 PKQ1.181121.001
Kernel: 4.9.112-perf-gf6a09ff
Anyone met with a similar problem?
Problem with software or motherboard?

master522 said:
Hello,
I have a problem with my Mi 9 SE.
The display often flashes white. After blocking too.
I restart sometimes.
About phone:
MIUI Global 11.0.4
11.0.4.0(PFBMIXM)
Android version: 9 PKQ1.181121.001
Kernel: 4.9.112-perf-gf6a09ff
Anyone met with a similar problem?
Problem with software or motherboard?
Click to expand...
Click to collapse
Hi
It seems to be a hardware problem. You can try a factory reset or another ROM and check if you still have it, but it appears to be some HW issue

Cosmox_ said:
Hi
It seems to be a hardware problem. You can try a factory reset or another ROM and check if you still have it, but it appears to be some HW issue
Click to expand...
Click to collapse
I did factory reset from recovery menu.
Did not help.
Other ROM? I have to wait a week to unlock bootloader...
Two days ago there was an update to MIUI 11.0.6.0.
I have restored to factory settings.
Works for now.
Interestingly, the update didn't helpit's. Only fine after the reset. Was some application guilty?
Or... with increased use of resources comes a hardware problem.

Hmm yes that's interesting
At least now the phone works as expected ?
If you ever encounter the bug again, try caching a logcat we can then discriminate the root cause.

I have the same problem, restart few times works sometimes

Cosmox_ said:
Hmm yes that's interesting
At least now the phone works as expected ?
If you ever encounter the bug again, try caching a logcat we can then discriminate the root cause.
Click to expand...
Click to collapse
The issue still exists. Just after factory reset the problem occurs less often.
In my case it is rather a hardware problem.
I will change the software to unofficial tomorrow.
Thank you so much i didn't know about the logcat.

No problem!
You can also try disabling some options and maybe find the culprit, do you have double tape to wake or face unlock enabled enabled?

These options are disabled. Hardware damage.
Thanks.

master522 said:
These options are disabled. Hardware damage.
Thanks.
Click to expand...
Click to collapse
Do you know on which page I can get the hardware replacement?