Develop Bugs

4G not working(UK)

I was wondering why my phone always displayed the 3G logo next to signal bar so decided to investigate further. Despite living in the centre of town the 4G around here is quite patchy so I put an identical "Three(3UK)" 4G sim in my old Moto G 4G phone and went outside to compare...sure enough, the Moto G was showing 4G while the P8000 showed 3G. As far as I know I have never seen 4G in the display. The phone will be going back if I can't get 4G!
Anyone else experienced this or am I the odd one out?
4G is selected under preferred network type.

Have you tried Editting the APN settings to that for Three?
Sent from my Nexus 4 using XDA Free mobile app

Go to dial pad and type:
*#*#4636#*#* that should take you to phone info. then on nework mode choose LTE only and see if it works...

APN seems fine, thanks for that hashcode @ferreinf - I will try that when I'm definitely in a 4g area near my flat

My brother has just got one and is having exactly the same issue on Three. Any joy?

Lol
I will Rek u after u read this
-OCv ReckeR

Wilbatron said:
My brother has just got one and is having exactly the same issue on Three. Any joy?
Click to expand...
Click to collapse
I drove to a 4g area nearby today and force enabled LTE only as described(you can also d/l MTK engineering app from playstore to do this) - I did manage to get the 4g symbol above the signal bars but a speedtest didn't really produce what you might expect from a 4g connection...the symbol did change back by itself to H about a minute later so I'm not quite sure what's going on here....I might have an old Vodafone PAYG sim somewhere so my next move might be to try it instead. Haven't got access to EE or O2/giffgaff cards to test. APN settings seem to be correct and 3g data does work quite well so it's interesting that your bro has the same issues, where did he buy his phone and what colour is it(does his have the blue notification led in home button?)

Wilbatron said:
My brother has just got one and is having exactly the same issue on Three. Any joy?
Click to expand...
Click to collapse
I use 3 4G I have no problem
I will Rek u after u read this
-OCv ReckeR

charliepie said:
where did he buy his phone and what colour is it(does his have the blue notification led in home button?)
Click to expand...
Click to collapse
I think it might have been geekbuying, it only came today. Black one with blue LED. I got him to try switching to LTE only and he said he got a 4g signal but lost ability to make calls. I'm also on 3 but with a Honor 6 and I'm due to see him tomorrow so I'll have a tinker myself and see how his signal is compared to mine in the same location.

That will indeed be a good test, I was out again in another location tonight and noticed the 4g come on by itself so perhaps that's a good sign - I'll have to test the calls function when on 4g tomorrow but it should automatically revert to 3g for that surely. I am using the flyme rom by the way...my area is supposed to have 4g according to the coverage checker but it's bloody useless around here!
That Honor 6 better be good for $300 though you probably paid more at the time(did you get single or dual sim?),
I actually bought the P8000 for my wife but she finds it too heavy and the screen too big so I'm stuck with the big gold brick - at least the battery life is pretty good!

Tested the 4g again and it seems to be working better now that I forced it to LTE through the engineering menu and when you make a call it reverts to 3g then cycles back to H then 4g when you end call. Didn't test d/l speed as I had my payg card in and running a 4g speedtest burns quite a lot of data!
So how do you rate your Honor 6 against your bros phone?

4g just popped up on mine, got 25.3 down and 2.2 up. Not sure if that's good or bad to he honest.
Sent from my Elephone P8000 using XDA Free mobile app

That's pretty good I'd say, I would be happy with that! I flashed the stock ROM back today and forced phone to LTE and your bro is right about the calls not working as the phone doesn't revert to 3g for voice automatically so I might have to go back to flyme...hope cm ROM is here soon and that it works well!

Tried again today on stock rom not forced to 4G and the phone did pick up 4g automatically as I was driving around, calls worked too so it seems that problem has magically fixed itself as it wasn't showing 4g at all the first week I had it! Still getting the annoying random wifi hangs and camera crashes when trying to use with other apps(waze in my case).

there's an firmware update adressing this issue, dated august 15th. it should fix this.
http://bbs.elephone.hk/forum.php?mod=viewthread&tid=7096

Sorry, not been back to this thread since contributing before.
My brother is still complaining about internet speeds. When I sat with him I was getting H+ but his phone was just showing 3G. Tried to force to 4G only but that resulted in no signal (we were in a weak 4G area). So my main concern at the mo is that he might not be getting H+ and is only either getting standard 3G.
It's difficult to debug from afar, but I did all the usual engineering menu stuff when I was with him and none of that seemed to help. I'm seeing him again on Saturday and we'll both be in a 4G area so I'll at least be able to do some more comparisons...
Regarding my Honor, it's a lovely phone. I paid about £200 for the single SIM European version of it back in January. I had a Lenovo A830 prior to that so I'm a big Chinaphone fan, but didn't want anything bigger than 5" which is what made me go for the Honor. The P8000 seems very nice too though!
---------- Post added at 08:21 PM ---------- Previous post was at 07:50 PM ----------
I remember on my A830 having to flash a different modem / radio image to get the correct bands and I notice a similar issue with some import OPOs detailed here forums.oneplus.net/threads/modem-hack-for-chinese-opo-to-enable-3g.46696 - I suspect a similar issue might be at play here.
Might flash the FlyMe ROM for him at the weekend seeing as people have had success with that...

Hi,
I have 4G issue too but have yet to see 4G display once and I"m in a strong signal area.
I have configured my APN for giffgaff, data is enabled, 4g is "preferred" in options and LTE is forced in Eng menu as above *#*#4636#*#*
But still no 4g from my sim which is working as tried in another phone any ideas please?
what does the 3g with a smaller 3g behind it mean?
Regards

LG G4 VS986 on T-Mobile LTE problem

Issue:
Phone will not stay locked on LTE in Global or LTE/UMTS/GSM mode. When in Global or LTE/UMTS/GSM mode and LTE does connect, it's momentarily and when trying to run a speed test or open a webpage, it quickly disconnects and connects to HSDPA. If switched to LTE/CDMA signal locks in great and data speeds are great however voice services are not available. Any thoughts or advice is welcomed. Thanks ahead of time!
Facts:
Phone: VS986
Android Version: 5.1
Build: LMY47D
Soft Version: VS98611A
APN: T-Mobile Fast apn (fast.t-mobile.com)
Strong LTE area
*#*#4636#*#* Not available on LG G4
Radio Swither Not available on LG G4
Rooted
Xposed installed
Gravity Box installed (no change when using smart radio features)
G3 Tweakbox installed but module will not register with Xposed Framework (I know it was along shot)

What band LTE are you connecting to? I found that here on band 2, I will connect at first, but then it switches back to edge. Seems fine in a band 4 LTE area though.

geoff5093 said:
What band LTE are you connecting to? I found that here on band 2, I will connect at first, but then it switches back to edge. Seems fine in a band 4 LTE area though.
Click to expand...
Click to collapse
I'm in the Raleigh NC area. According to LTE Discovery i'm using Band 4. and I also experience the same. A brief connection while in global or LTE/UMTS/GSM mode then it falls back to HSPA.

taifuller said:
I'm in the Raleigh NC area. According to LTE Discovery i'm using Band 4. and I also experience the same. A brief connection while in global or LTE/UMTS/GSM mode then it falls back to HSPA.
Click to expand...
Click to collapse
I haven't found LTE Discovery to report the band correctly, at least in my case. It would say I'm on band 4 on my Moto X, but when using a band 4 only device I would only get Edge, but when I go in a confirmed band 4 area it works fine. From what I've found, most 2G > LTE sites were converted to band 2 LTE. Although since you get HSPA the chances of it actually being on band 4 are higher.

I'm fairly certain this is a Band 4 area. The latest T-Mobile maps are pretty good about pointing out Band 2 areas. I've since sold the phone and acquired a iPhone 6 Plus which I'm looking to sell to replace it with an international G4 or T-Mobile G4. I was pretty impressed with that phone. If I had to rank my favorites, it's number 2. Nexus 5 is still king of the hill for me. There wasn't a better phone out when it was release for a better price.

did you ever figure this out? samething is happening to me

Unfortunately I didn't. I sold it and bought one for T-Mobile...... Which I just sold about 3 hours ago.

So I tested it out again, and in a band 2 area when I boot up my phone with a T-Mobile SIM, I get LTE for several seconds then it cuts back over to 2G.
Now that there is a new software update for the G4, I wonder if this is anymore reliable. Anyone who took the OTA update in the past few days, can you let us know if it's any better?
Sent from my VS986 using Tapatalk

Been there, done that...wanted to switch over to T-Mobile, but unfortunately, the VS986 only works with two of their three LTE bands, as you know, and it seems everywhere I went, they were using the one the phone doesn't receive (I'm in southern California, for what it's worth, but tested it on a freeway run up the I-5 to the central part of the state - only got 4G-LTE in a few places). Wound up going back to Verizon

I'm getting the exact same results in Burlington, VT (T-Mobile band 2 market). I first have to manually select T-Mobile (defaults to roaming on AT&T HSPA+) then LTE works for less than a minute (LTE Discovery says band 4) and then I lose signal when I get signal again, I only have edge. It does this constantly and is really annoying.

Aww, bummer. I was thinking about switching to T-Mobile, but looks like that is not a viable option? So no one has been able to successfully use the phone on T-Mobile, even after enabling bands 2 and 4 only?
This whole plethora of LTE bands, where each provider does its own crap is such a mess, is just serves to lock in customers, since switching phones is expensive. Government should mandate that all phones can work on all US LTE bands, the technology exists.

I am on the same boat. Everything works on my VS986 on t-mobile network. but I cannot get the LTE to work properly. LTE discovery shows band 4 (not sure if correct though)

konradsa said:
Aww, bummer. I was thinking about switching to T-Mobile, but looks like that is not a viable option? So no one has been able to successfully use the phone on T-Mobile, even after enabling bands 2 and 4 only?
This whole plethora of LTE bands, where each provider does its own crap is such a mess, is just serves to lock in customers, since switching phones is expensive. Government should mandate that all phones can work on all US LTE bands, the technology exists.
Click to expand...
Click to collapse
My VRZ LG G4 shows that it has Band 2, 4, 5, and 13. I tried enabling 2 & 4 only, 4 only, 2 only, 2&4&13 only but with no success.
What is interesting is I am coming from VRZ LG G3 and LTE was just fine and never had an issue.
I looked at the VRZ LG G3 LTE bands and I see Band 3,4, and 13 enabled. It did not even have band 2.

More testing:
When I switched the Network Mode to LTE/CDMA I get constant 4G-LTE & internet is working but my phone cannot place and receive phone calls.
with LTE/CDMA I see 4G at 100dBm and 1X at 120dBm

ruijay said:
More testing:
When I switched the Network Mode to LTE/CDMA I get constant 4G-LTE & internet is working but my phone cannot place and receive phone calls.
with LTE/CDMA I see 4G at 100dBm and 1X at 120dBm
Click to expand...
Click to collapse
Interesting, almost sounds like a bug in the LTE/GSM mode.
I assume when you switch to global mode, voice works but only HSPA, right?

konradsa said:
Interesting, almost sounds like a bug in the LTE/GSM mode.
I assume when you switch to global mode, voice works but only HSPA, right?
Click to expand...
Click to collapse
That is right.
The best internet speed was with LTE/CDMA but no voice or text

ruijay said:
That is right.
The best internet speed was with LTE/CDMA but no voice or text
Click to expand...
Click to collapse
Out of curiosity, what speeds do you get on HSPA in global mode?

konradsa said:
Out of curiosity, what speeds do you get on HSPA in global mode?
Click to expand...
Click to collapse
With HSPA/3G I get around 7 mbps download and 1.88 mbps upload

ruijay said:
More testing:
When I switched the Network Mode to LTE/CDMA I get constant 4G-LTE & internet is working but my phone cannot place and receive phone calls.
with LTE/CDMA I see 4G at 100dBm and 1X at 120dBm
Click to expand...
Click to collapse
ruijay said:
That is right.
The best internet speed was with LTE/CDMA but no voice or text
Click to expand...
Click to collapse
I think since someone reported before that this used to work the G3, it sounds like a bug to me. I guess we can hope and pray that this will work in future releases, but there is no guarantee of course. Not sure what complaining to Verizon will do, since they are probably not very interested in you using T-Mobile. Of course, you can always wrap the complaint into something like you are using the phone in a different country on vacation and it doesn't work. Maybe a complaint to the FTC could work too, since it sounds like Verizon is required to have their phones unlocked for use on other networks based on some settlement.

konradsa said:
I think since someone reported before that this used to work the G3, it sounds like a bug to me. I guess we can hope and pray that this will work in future releases, but there is no guarantee of course. Not sure what complaining to Verizon will do, since they are probably not very interested in you using T-Mobile. Of course, you can always wrap the complaint into something like you are using the phone in a different country on vacation and it doesn't work. Maybe a complaint to the FTC could work too, since it sounds like Verizon is required to have their phones unlocked for use on other networks based on some settlement.
Click to expand...
Click to collapse
I am tempted to try the guide in here to add more LTE bands:
http://forum.xda-developers.com/g4/general/guide-enabling-lte-bands-t3137818
While some testers said the LTE bands are limited by hardware others reported some success modifying the software. Any thoughts?

Why will my OP3 almost never connect to 4G 99% of the time?

My OP3 refuses to pickup 4G in places that my old iPhone 5s and 6P always did. Why is this?

we don't know, we do not know where u r at or what carrier u are on and by 4G do u mean LTE

I got this the first 2 hours that I used my new OP3. It stayed on H+ for 2 hours then without reboot or anything and not even moving, it got LTE.

Le_Zouave said:
I got this the first 2 hours that I used my new OP3. It stayed on H+ for 2 hours then without reboot or anything and not even moving, it got LTE.
Click to expand...
Click to collapse
But I've had it for days now.. it just stays on H all the time (it changes to LTE symbol maybe once every hour for a few minutes)

gman88667733 said:
But I've had it for days now.. it just stays on H all the time (it changes to LTE symbol maybe once every hour for a few minutes)
Click to expand...
Click to collapse
What carrier are you using?
Sent from my ONEPLUS A3000 using XDA-Developers mobile app

jdawgg21 said:
What carrier are you using?
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Click to expand...
Click to collapse
3 UK. My old iPhone had 4G all the time

gman88667733 said:
3 UK. My old iPhone had 4G all the time
Click to expand...
Click to collapse
Check your APN settings and make sure they're the latest for your carrier.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app

I am having the same issue. I am on Bell in Toronto Canada. Some areas cannot get LTE. Some times my data just hangs showing full bars. Can't receive or make calls or texts. There are a few threads on different forums with people having the same issue. Hoping it is just a software bug that can be fixed with an update.

I'm O2 Germany and have a really good LTE reception. Look up what LTE bands your carrier is using and compare it to the specs of the OP3. Maybe that's the issue. You can also try to enable flight mode for a few seconds then disable it and the phone will connect new and then you might have LTE.
edit: Seems like Bell Canada is not fully supported but 3 UK is.

Gerrit507 said:
I'm O2 Germany and have a really good LTE reception. Look up what LTE bands your carrier is using and compare it to the specs of the OP3. Maybe that's the issue. You can also try to enable flight mode for a few seconds then disable it and the phone will connect new and then you might have LTE.
edit: Seems like Bell Canada is not fully supported but 3 UK is.
Click to expand...
Click to collapse
I get LTE fully at work just fine. But around my house and the neighbourhood where I live, I only get 3G whereas I used to always have 4G!

gman88667733 said:
I get LTE fully at work just fine. But around my house and the neighbourhood where I live, I only get 3G whereas I used to always have 4G!
Click to expand...
Click to collapse
Hm I can recommend the app LTE Discovery. Then you'll see if there is any LTE network around you and if the phone receives it.

Gerrit507 said:
I'm O2 Germany and have a really good LTE reception. Look up what LTE bands your carrier is using and compare it to the specs of the OP3. Maybe that's the issue. You can also try to enable flight mode for a few seconds then disable it and the phone will connect new and then you might have LTE.
edit: Seems like Bell Canada is not fully supported but 3 UK is.
Click to expand...
Click to collapse
I have also the OnePlus X and that always gets LTE and it supposedly supports less bands.

gman88667733 said:
3 UK. My old iPhone had 4G all the time
Click to expand...
Click to collapse
I already posted a thread about this, it's not just 3 either that is having this problem
http://forum.xda-developers.com/oneplus-3/help/radio-problems-t3405636/post67479458#post67479458

I understand the icons are not showing you what you want to see but how about the speeds? Did you do a comparison or is this all strictly off of H v LTE icon?

playya said:
I understand the icons are not showing you what you want to see but how about the speeds? Did you do a comparison or is this all strictly off of H v LTE icon?
Click to expand...
Click to collapse
Off of the H vs LTE icon to be honest

I am using my OP3 with mobile internet, using google map a lot. But the google map app eating too much data. Even if i download the offline map and trying to use offline the navigation. If i try to use the offline pre downloaded map without internet connection just does not work. After few seconds or minutes the map will become „blank” means no can see the streets and roads. Nothing at all. But if i turn back the internet on my phone everything coming back. But the point is, that is why i want to use offline maps to save my data bundles.
On my OPO it was not a problem, if i was using the offline map and turning off my mobile internet connection the google map was workng fine. I am using CM13/ Marshmallow on both phone.
Also it has never eat so much data like on OP3.
I am on Tmobile UK and using a 1GB data bundle per month. Before was using my OPO the 1 GB data was more then enough for a month using google map almost every day around 7-8 hours a day. I need the google sat nav for my everyday work so that is why using a lot.
But with OP3 only yesterday i was using almost 200MB and it was all the google map.
I was trying to disable background data traffic on the settings, and also the google map settings has some option but just does not help.
If i download the desired map via wifi and after trying to use the map offline it just become „blank” the map. I need to use the mobile internet to be able to use the offline map. Annoying…

AT&T in the US. I can't get LTE at work. Only H+, and sometimes just 3G.
My issue is that when I get into an area that is LTE for certain, the device doesn't pick it up. It stays in 3G or H+.
I then have to toggle the SIM settings on and off for the device to get LTE. Then it is fine until the next time I go into am area without LTE.
My apn settings are correct and my IMEI is mapped correctly.
Changing to LTE only won't work because then sometimes I would have no signal.

Have you installed OOS 3.2.4? If so go back to 3.2.2. There are known connectivity issues with 3.2.4. There's a little more info on the official OnePlus Community forum in case your interested.

best phone for 2016 but with this issue of signal not to good, samsung always stay on 4g as preferred network or if you want 3g it will stay forever with no issue, op3 fix this issue please i love this phone
i'm having the same issue on 3.2.2 and 3.2.4 always the signal drops from 3g to 2g i need to be switching the preferred network type from 3g to 4g LET
i use tigo and claro carrier

deleted

LTE always reverting to 3G/H/H+ on ALL custom and all stock roms

I had LTE for around a month, then out of nowhere, no updates, nothing it disappeared, it's been gone for almost 2 weeks now.
My carrier (O2-UK) says there is no issue, I have literally no idea, I am almost certain it's just Oneplus phones.. but anyone have any info?
As I said, I've tried custom ROM, I've tried all the stock roms clean flashed.

ritchiedrama said:
I had LTE for around a month, then out of nowhere, no updates, nothing it disappeared, it's been gone for almost 2 weeks now.
My carrier (O2-UK) says there is no issue, I have literally no idea, I am almost certain it's just Oneplus phones.. but anyone have any info?
As I said, I've tried custom ROM, I've tried all the stock roms clean flashed.
Click to expand...
Click to collapse
The latest update oos3.4.2 has this issue. However, oos3.2.2 didn't have this issue as my LTE was connecting fine in India.

sidagg said:
The latest update oos3.4.2 has this issue. However, oos3.2.2 didn't have this issue as my LTE was connecting fine in India.
Click to expand...
Click to collapse
I've tried all roms, all OOS versions. Same issue.

No one else has this issue?! Saw a few on google but no fixes...

I can say that my phone often sticks to edge when I disable the wifi, it won't switch to 3g/4g unless I enable/disable it. I believe this was not the case with oos 3.2.1, with which my phone came with (only have it for a week now). This also happens with CM13. I think there was a update to the radio in the last oos update, so this might be the reason.

I am currently on OxygenOs 3.2.4 and my Lte seems to work properly. I tested it on a 4g area for about an hour or more and lte sticks with no drop to 3g. I will test it more and report back.

Lownita said:
I can say that my phone often sticks to edge when I disable the wifi, it won't switch to 3g/4g unless I enable/disable it. I believe this was not the case with oos 3.2.1, with which my phone came with (only have it for a week now). This also happens with CM13. I think there was a update to the radio in the last oos update, so this might be the reason.
Click to expand...
Click to collapse
I used to have solid good 4G here, now I don't no matter what I do. It isn't a network issue either

Did you double check your data SIM card is set to LTE? I had that setting change to 3g through a weird mix of circumstances. Was miffed I wasn't getting 4g and it turned out my SIM was set to 3g max.

nispen said:
Did you double check your data SIM card is set to LTE? I had that setting change to 3g through a weird mix of circumstances. Was miffed I wasn't getting 4g and it turned out my SIM was set to 3g max.
Click to expand...
Click to collapse
I get LTE if I go somewhere else, eg just outside off where I live.
But I had very good LTE where I lived too, inside, outside, then a week or two ago it vanished.

same here always reverting from 3g to 2g biggest issue with this phone
please fix this 1+ we all having hard time with this issue
my 1+3 never stays on 3g or LTE always go back to 2g

Silly suggestion, but are you on the correct APN? My oneplus initially connected on the incorrect APN for my carrier and I wasn't getting LTE, but 3G/H. Once I corrected it, my LTE was constant in the places it should have been.

Works fine for me you probably just getting a stronger h+ signal and it's jumping between mast's

fermata_ said:
Silly suggestion, but are you on the correct APN? My oneplus initially connected on the incorrect APN for my carrier and I wasn't getting LTE, but 3G/H. Once I corrected it, my LTE was constant in the places it should have been.
Click to expand...
Click to collapse
Yes I am

TheLoverMan said:
Works fine for me you probably just getting a stronger h+ signal and it's jumping between mast's
Click to expand...
Click to collapse
That would make no sense. I had LTE for a solid month sat right at this desk, now, none.

Where I am in the UK we have loads of cell towers around me and it's always jumping about. There is an app that lets you pick what cell tower you want to use, I have forgotten it's name but might be worth a look. Or could be they doing work in your area. Sorry can not think what else it could be

The oneplus 3 and oneplus 2 just don't like LTE, they will find any reason to go to H+/3

Same issue
I am on Three UK, have came from a Galaxy S7 Edge, and that got constant LTE in most areas, now my phone seems to prefer H+ a LOT more than LTE, reverting to it whenever it can, not great, OnePlus really needs to address this issue, wouldn't mind so much if LTE in my area wasn't 75Mbps, compared to 10Mbps on H+

Grudenkles said:
I am on Three UK, have came from a Galaxy S7 Edge, and that got constant LTE in most areas, now my phone seems to prefer H+ a LOT more than LTE, reverting to it whenever it can, not great, OnePlus really needs to address this issue, wouldn't mind so much if LTE in my area wasn't 75Mbps, compared to 10Mbps on H+
Click to expand...
Click to collapse
Same issue, same carrier, same frustration

Put me down for the same issue. With faster battery drain on 3.2.4, as well as random complete "no service" signal loss, for maybe 5 seconds. It's annoying as sin, and very disappointing. OnePlus at least is aware of the issue:
https://twitter.com/OnePlus_Support/status/765659124642222081

Fix
Have found no fix, have reverted to S7 edge, has MUCH better LTE and more reliable signal overall.

LTE on T-Mobile not working AT&T working

So I got my pixel xl from Google today. It works but I am on T-Mobile and it will not connect to LTE band 4 or 12 which are in my area. I have an ATT SIM for my work which I popped in and it works fine. That said without driving around Atlanta to try to find B2 I cannot tell if it is T-Mobile or the phone. Is anyone else on T-Mobile getting LTE connection at all?
So news today I can connect to LTE. Yesterday when I got the SIM in using *#*#4636#*#* I would get zero reception forcing LTE only. The phone would only connect to UMTS/HSPAP. Today after several restarts and calling T-Mobile and Google support it is now working. Here is what I did.
First Google is saying the update is supposed to affect LTE connecting issues.
Second make sure your SIM is properly registered with your provider. They should elevate the issue to higher tech support to have them look into it. This takes up to 24 hours.
Third go to your dialer do the *#*4636#*#*, go to phone info and change the preferred network type to LTE/UMTS or LTE/WCDMA (I haven't seen a difference between them). (This info is in other threads) Then restart your phone.
The problem seems to be how the phone determines what bands the network provider uses. It defaults to CDMA as the voice connection. For me this meant the phone was always connecting to UMTS only. It seems the firmware has some kind of default setting when it senses an error out the gate. The APN settings and preferred network settings needed to be updated and the phone restarted for it all to work. I now connect to band 4 LTE in my area. I hope this helps others.

I am also getting slow data speeds on my pixel XL connected to t mobile

My XL seems to get pretty consistent LTE service and good speed on T-Mobile.

LTE in Chicago working well.
Sent from my Pixel XL using Tapatalk

LTE in minnesota working fine.
Sent from my Pixel XL using Tapatalk

Google "Pixel LTE band 4 issue"

Weird. I'm getting pretty awesome Band 4 coverage in So. Cal. I also get Band 12 here, but Band 4 is what my phone tends to be connected to, which is fine since it tends to be significantly faster.

I'm in Oklahoma on t mobile getting slow connection compared to my friends. They each have a galaxy s6 edge and get between 70-80 MBs down sitting right next to me. I'm getting 14 MBs down. I just left sprint today for slow connection. Hoping to find a way to get this resolved ASAP.

mnguyen127 said:
Weird. I'm getting pretty awesome Band 4 coverage in So. Cal. I also get Band 12 here, but Band 4 is what my phone tends to be connected to, which is fine since it tends to be significantly faster.
Click to expand...
Click to collapse
I only experience the issue in downtown Toronto area and I contacted my carrier, Telus, in Canada. They confirmed that network signal in such area is mainly LTE band 4...

Just an FYI for those with the same issue. Google has asked for my shipping address after contacting them about the issue.

micah_675 said:
Just an FYI for those with the same issue. Google has asked for my shipping address after contacting them about the issue.
Click to expand...
Click to collapse
Which means replacement is on its way?

Not yet I'll update the thread when I get word.

I hope that result you issue, theres a lot of people with problems with LTE band 4 around the world
https://productforums.google.com/forum/#!msg/phone-by-google/OxkJ1Sn6i5c/E_2n5dFTBgAJ
micah_675 said:
Not yet I'll update the thread when I get word.
Click to expand...
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Have you tried swapping SIM cards?
I pulled the sim out of another working TMO iPhone6s and my PIXEL got LTE right away.

Have an update and updated the main post.

micah_675 said:
Have an update and updated the main post.
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Thanks. I changed mine to LTE/WCDMA. Will know how it goes next week.

All seems to be working on my end.

I was having delays in mms being sent. I was using the default APN. About a week ago I changed the APN to the one recommended by T-Mobile. Mms sends instantly now just about. I don't think it's effected much on LTE but I didn't have problems before. Make sure your on the proper APN

I sure hope there isnt a recall..My XL hasnt even shipped yet and im on Tmo

I spoke with a t-mobile rep yesterday who helped me get my issue resolved. My main apn was set up incorrectly. Now I am connected to LTE and not just hspa+. I get generally good speeds most everywhere and I have tower right by my house that must go fairly unused.