Develop Bugs

[Q] Arc camera often not available

Hi all, I've got my Arc for two weeks, it seems that sometimes the camera is not available when I launch the application. It always happen when the accelerometer doesn't work. It works fine again when I reboot the phone.
Anyone else got this issue? Do I have to repair via SEUS or there is another way around?
Thanks

rein_hiryu said:
Hi all, I've got my Arc for two weeks, it seems that sometimes the camera is not available when I launch the application. It always happen when the accelerometer doesn't work. It works fine again when I reboot the phone.
Anyone else got this issue? Do I have to repair via SEUS or there is another way around?
Thanks
Click to expand...
Click to collapse
Nope, I used the camera many times and not even once I saw this issue. It's best to do a repair firmware to rule out that it's not a software issue. Once done and you are facing the problem, then it could be the hardware faulty and you need to bring the phone to service centre for repair.

prathaban said:
Nope, I used the camera many times and not even once I saw this issue. It's best to do a repair firmware to rule out that it's not a software issue. Once done and you are facing the problem, then it could be the hardware faulty and you need to bring the phone to service centre for repair.
Click to expand...
Click to collapse
Thanks for the quick reply, I'll try to repair using SEUS first, hopes it will work

I face this problem a lot, I'll try SEUS.
Sent from my Xperia arc using XDA App

Having the same problem too, SEUS didn't solve the problem for me unfortunately .

Never faced this problem Use camera many times everyday

Repair by using SEUS didn't solve the problem either unfortunately :-(

Id send the phone bk defo sounds faulty
Sent from my LT15i using XDA Premium App

rein_hiryu said:
Hi all, I've got my Arc for two weeks, it seems that sometimes the camera is not available when I launch the application. It always happen when the accelerometer doesn't work. It works fine again when I reboot the phone.
Anyone else got this issue? Do I have to repair via SEUS or there is another way around?
Thanks
Click to expand...
Click to collapse
I am having exactly the same issue. Had phone 2 days now and many unstable aspects from day 1 and ongoing.
Camera is sometimes 'not available' - interestingly at the same time other things don't work such as the accelerometer.
Phone reboots randomly by itself including during phone calls.
Items downloaded from market disappear .
I am returning it and hoping for a replacement as I do not want a 'repaired' phone after paying so much.
Also should note I have made no changes to the phone at all - this is 'as delivered'

I had this happen a couple of times. When it does I just go to the app manager and force stop the camera app. It should work again after that.

Never had the problem with camera not being available... although most times my photos dont work... its like a black broken image icon that shows instead...

Philbur said:
I had this happen a couple of times. When it does I just go to the app manager and force stop the camera app. It should work again after that.
Click to expand...
Click to collapse
Thanks - Your problem must be different, as this solution does not work for me.The app manager does not show the camera as running, so no force close option is available.
Only way to get the camera to function when the phone is in this 'camera not available' mode is to reboot. Every time the camera is not available the accelerometer stops working as well - again a reboot is required to fix this

^ Yes it is, reboot solved it. But I'm curious, is it a bug or a fail hardware?

I have the same problem. The camera app fails to launch. I long press camera button and get the haptic feedback but nothing happens.

for me it's just the shutter button
never had this problem
but my camera doesn't activate when i press the shutter.
any ideas?
ps: i have vignette demo and fxcamera installed
pps: the arc camera is brilliantly EXCELLENT (coming from a G1)
ppps: the shutter button is terribly stiff

had the same problem but SEUS fix it for me by reflashing the firmware.

The phone should be awake when you press on camera button inorder the camera app to launch

ozjay1 said:
I am having exactly the same issue. Had phone 2 days now and many unstable aspects from day 1 and ongoing.
Camera is sometimes 'not available' - interestingly at the same time other things don't work such as the accelerometer.
Phone reboots randomly by itself including during phone calls.
Items downloaded from market disappear .
I am returning it and hoping for a replacement as I do not want a 'repaired' phone after paying so much.
Also should note I have made no changes to the phone at all - this is 'as delivered'
Click to expand...
Click to collapse
Camera stays on after been used, i think its not possible to quit it with adv task killer, so i downloaded app "fast reboot pro" so test it when u get it back, and it also works with apps, i have seen that issue few times, just click to reboot and it will be good.

just a thought or two..
have you try resetting or calibrating those sensor?
or do you have any app that totally disabled rotation (not just simple rotate toogle)?

Anyone found the answer to this problem? Really annoying

Sense 4.1 reloading. Normal?

Lately I've experienced an annoying problem. I recently went back to rosie launcher after hox got updated, and I really like it. BUT sometimes when I press the home button leaving an application, I get a screen of my wallpaper "blurred" out and a wheel spinning, saying 'loading'. I guess this is sense reloading, most likely because it had to be shut down to free up some RAM or something (?).
Is there something I should check or do to prevent this from happening?
Thanks!

I'm not 100% this will fix your problem, but if you're on a custom rom you should try clearing your cache/dalvik cache again , i started getting a really laggy rosie on Sense 4.1, until i erased my caches again, i don't know if it will fix your problem, or if you're even on a custom rom, but it's worth a shot right?

It's completely stock 4.0.4, recently updated to 2.17.401.2 Rosie runs really smooth, but it's just this reload that happens randomly. Do you mean clearing cache for HTC Sense in the apps-section in settings ? Or is it a bit more advanced?

Focuz said:
It's completely stock 4.0.4, recently updated to 2.17.401.2 Rosie runs really smooth, but it's just this reload that happens randomly. Do you mean clearing cache for HTC Sense in the apps-section in settings ? Or is it a bit more advanced?
Click to expand...
Click to collapse
Oh, sorry i thought you were custom rommed , right you could try clearing that cache as it seems like something is crashing your rosie launcher , Is it the same loading bar, like when you restart your device, little white box with a spiney circle?
Have you installed any third party application lately or even played about with some settings? i'd double check everything and try clear some caches. Did it seem like it lagged a lot then restarted rosie?

smidgeox said:
Oh, sorry i thought you were custom rommed , right you could try clearing that cache as it seems like something is crashing your rosie launcher , Is it the same loading bar, like when you restart your device, little white box with a spiney circle?
Have you installed any third party application lately or even played about with some settings? i'd double check everything and try clear some caches. Did it seem like it lagged a lot then restarted rosie?
Click to expand...
Click to collapse
I cleared the cache for sense tho. No lagg before the loading screen. There IS a white box, but the spiney circle and "LOADING" is the only items on screen except wallpaper. Only thing I've done in settings lately is deactivating Locations-widget and twitter-widget because they were draining battery. I don't know if the problem was present when I bought the phone either, cause I changed to Apex launcher quite fast
hmm

Looks like this.
Sent from my HTC One X using xda app-developers app

I had the same problem especially after exiting Flipboard, the 4.1 made it worse, it was reloading pretty often and randomly.
I simply switched the phone off and on and since then it has not happened yet 4-5 days of normal usage. I guess there was something hogging memory. I know it is not very scientific but with stock we don't have many options I'm afraid.
Sent from my HTC One X using Tapatalk 2

muc_waldek said:
I had the same problem especially after exiting Flipboard, the 4.1 made it worse, it was reloading pretty often and randomly.
I simply switched the phone off and on and since then it has not happened yet 4-5 days of normal usage. I guess there was something hogging memory. I know it is not very scientific but with stock we don't have many options I'm afraid.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Already rebooted the device a couple of times, but still there. Thanks for your tip tho
I could of course do a hard reset and just set up the phone again. It's easy to install lots of crap when experimenting with home screens and widgets.

Go settings, developer options, tick don't keep activities, hit the home button, then back into developer options and untick the option.

BenPope said:
Go settings, developer options, tick don't keep activities, hit the home button, then back into developer options and untick the option.
Click to expand...
Click to collapse
Thanks, will remember that if it happens again. I did a hard reset today and haven't noticed anything wrong yet

[Q] problems with the camera app force closing

Anytime I try to use the camera app it closes. When I first started the phone it was working but after a couple hours it just stops working

c5nead said:
Anytime I try to use the camera app it closes. When I first started the phone it was working but after a couple hours it just stops working
Click to expand...
Click to collapse
I'm having the same problem, but only when opening the camera in portrait mode. If I open it in landscape, it works fine.

same issue
FIX FOUND
mentallo said:
Just ran into this problem where the camera app would FC after launch. The problem is Last Pass and the new app integration they introduced recently. You have to disassociate the camera from Last Pass and the problem is gone. The setting is in the last Pass options.
Sent from HTC One M8 with Tapatalk Pro
Click to expand...
Click to collapse
Having the same issue since I installed all my apps and did play store updates. It only crashes when I go into portrait mode. It works fine as long as I stay landscape.
Tried removing Snapchat, vine, all camera related apps. Closed camera. Deleted cache, clear data.
I thought maybe it was the sd card. That didn't fix it either. I'm stumped. Sending HTC and email.

poison1916 said:
Having the same issue since I installed all my apps and did play store updates. It only crashes when I go into portrait mode. It works fine as long as I stay landscape.
Tried removing Snapchat, vine, all camera related apps. Closed camera. Deleted cache, clear data.
I thought maybe it was the sd card. That didn't fix it either. I'm stumped. Sending HTC and email.
Click to expand...
Click to collapse
I've just found that if I go into the app in landscape mode, go to Settings\Reset to default, then go into portrait, it works fine until the app is closed/reopened.

neilmcd said:
I've just found that if I go into the app in landscape mode, go to Settings\Reset to default, then go into portrait, it works fine until the app is closed/reopened.
Click to expand...
Click to collapse
I tried that too, it only works for a few rotates then it dies again.

poison1916 said:
Having the same issue since I installed all my apps and did play store updates. It only crashes when I go into portrait mode. It works fine as long as I stay landscape.
Tried removing Snapchat, vine, all camera related apps. Closed camera. Deleted cache, clear data.
I thought maybe it was the sd card. That didn't fix it either. I'm stumped. Sending HTC and email.
Click to expand...
Click to collapse
This is exactly my problem

I emailed htc from my corporate email so they should get back to me fast

Thanks for that, it isn't a "big" deal now that I realize I can turn the phone and get it to work but it was maddening until I read that here.
Sent from my HTC6525LVW using XDA Premium 4 mobile app

Thanks to @mentallo in this post, it's now fixed for me.
The problem was the new lastpass app integration. To fix it: -
Log into the Lastpass app
Open Preferences
Edit App Associations
Select Camera
Change it to 'Do not show fill window'

Confirmed for me well, thanks for passing it along.
Sent from my HTC6525LVW using XDA Premium 4 mobile app

Made a video about this problem:
http://youtu.be/NAX45e0Hyb0
I too can confirmed that the lastpass app is the culprit.. thanks xda gang!

Nice! saved me from going to verizon and causing a stink!!!
poison1916 said:
FIX FOUND
Having the same issue since I installed all my apps and did play store updates. It only crashes when I go into portrait mode. It works fine as long as I stay landscape.
Tried removing Snapchat, vine, all camera related apps. Closed camera. Deleted cache, clear data.
I thought maybe it was the sd card. That didn't fix it either. I'm stumped. Sending HTC and email.
Click to expand...
Click to collapse

neilmcd said:
Thanks to @mentallo in this post, it's now fixed for me.
The problem was the new lastpass app integration. To fix it: -
Log into the Lastpass app
Open Preferences
Edit App Associations
Select Camera
Change it to 'Do not show fill window'
Click to expand...
Click to collapse
Many thanks for that! It was driving me crazy. I hope LastPass do something about this...

normalnix said:
Many thanks for that! It was driving me crazy. I hope LastPass do something about this...
Click to expand...
Click to collapse
What if I don't have LastPass and never have? Currently, it just shows a black screen in portrait mode but works in landscape. No crashing at least!

bronskrat said:
What if I don't have LastPass and never have? Currently, it just shows a black screen in portrait mode but works in landscape. No crashing at least!
Click to expand...
Click to collapse
same with me; I have no lastpass app
And clear data from the camera app, and re-power to safe mode. But it didn't make work camera app?
Did anyone still couldn't find a solution?
I need an urgent help, please?

maliulusal said:
same with me; I have no lastpass app
And clear data from the camera app, and re-power to safe mode. But it didn't make work camera app?
Did anyone still couldn't find a solution?
I need an urgent help, please?
Click to expand...
Click to collapse
My problem was with a rotate app that I had installed which was interfering with the camera app. I ended up using an app called Rotate by FaMe IT. Auto doesn't work but Forced Auto does work. If you have "Enable per App settings" unchecked, then the stock camera will be black on Portrait mode. I also deselected the "Show Selection Popup".

I bought my m8 yesterday. My camera has never worked. I don't know what to do please help me about it? I have Htc One M8 without camera

m8 camera crashing
I am having the same problem with the camera crashing in portrait mode immediately upon opening the app, but not crashing or at least not crashing right away in landscape mode. I've had my m8 since it came out and have not had any problems until recently. I do not use last pass but do run Roboform. After reading these posts I disabled Roboform and camera works even in portrait mode. Have been trying to find an option in Roboform's settings similar to the last pass fix, but so far nothing. Is anyone familiar with Roboform or have any suggestions? I run Roboform on my laptop as well for easy syncing and never had problems before this. Thx

This is an older thread, but I just ran into the problem, so I figured I would post an update.
My camera started doing this a few days ago, and I started suspecting hardware because I don't have any apps that accessed the camera. Or rather, so I thought. It turns out that the banking app I use can take pictures of checks for deposit, and that after using that app (even if I didn't use the camera) the main camera app would force close. Freezing (or at least not using) the banking app leaves the camera fully functional.
This sounds like a bug in the camera API, not the apps, but if this happens it would be wise to check all installed apps that get used frequently to see if they specify a camera permission.

problem with keyboard htc one m8

after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys

i noticed the same thing...i had to reboot the phone few times...

Same issue here!
You can wait till christmas, but nothing works to get your keyboard back..except booting..

Yes same issue here. I've mentioned it not long after the Developer Edition received the OTA.
It's not even something that we can recreate, it's just completely random. It stays that way until a reboot and then it's fine again. Very irritating.

try to clear data in app settings, that work for me :/ 4 days no problems

vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
Click to expand...
Click to collapse
do other keyboards work?

vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
Click to expand...
Click to collapse
not an expert here; can you explain how/where/what?

Donky1973 said:
not an expert here; can you explain how/where/what?
Click to expand...
Click to collapse
go to ;
settings-apps-all-htc sense input- clear data

mxisme said:
do other keyboards work?
Click to expand...
Click to collapse
They've never worked for me... unfortunately.

vahica said:
go to ;
settings-apps-all-htc sense input- clear data
Click to expand...
Click to collapse
ah...the sense-input thing...makes sense...thanx!

No problems here.

Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..

Donky1973 said:
Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..
Click to expand...
Click to collapse
Hello, the same problem with the keyboard .On any firmware, I have 6 different firmware problem persists.
p . s . TEL Verizon

Still having this damn problem.. Anyone know if it's isolated to Verizon phones? I'm on Verizon 5.0.1 stock, both the HTC and Google keyboard do it. Completely random, about once every day to 2-3 days. So annoying.

I'm having trouble with my HTC one M8
vahica said:
after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys
Click to expand...
Click to collapse
I had a problem with the keyboard lagging which got worse after the lollipop update, I was considering a warranty claim or rooting the phone and then the microphone packed in and the decision was made, I called the network who advised me to send it to HTC for repair which I did, it also had a few sync problems too, I asked the technical support guy about this problem and he said it would have to be reflashed, I sent it to them and they did the work, replacement microphones, replacement receiver, replacement lower board, replacement rubber something or other which I was told is something under the screen, replacement camera and a few others and of course it was flashed, I got it back after 8 days expecting my otherwise brilliant phone to be as it should be as I have come to expect from HTC, I switched it on and did the initial stages of making it work, I let it restore the last backup I made (off the phone with faults) which reported had failed but it started to restore the backed up apps, settings and my contacts, everything restored to how I had it before minus a couple of apps and a few notification settings, I have been using it for 2 days now however the keyboard has not been fixed by flashing it, unless the errors could have been brought in by the restoration? I have experienced the screen freeze and start jumping, jumping to the all open apps page, keyboard lag, keyboard is inaccurate, I went into the EE shop and they said that it should go back to HTC again, I haven't tried to hard reset it and go back to the factory settings and not restore the backup image this time, I've never had any problems with the 3 HTC phones I've owned, it is a good phone otherwise

Damn, I just went back to Dev Edition and sure enough it happened to me. Has this ever been fixed? This is way too annoying for me.

Possible Fix
For what it's worth, I went into App Manager to clear the Sense Input data as suggested by a previous poster (thank you) but did not have a 'Clear Data' button. There was a 'Settings' button though where I was able to turn off HTC Sense Input, after which my Swype keyboard immediately started working again. First time I've been able to resolve this SUPER annoying issue without rebooting the phone. Time will tell if it's a real fix; I'll update this post if not.
Phone is a brand new M8, still on stock 5.0.1

Can't press 'Install' when installing an APK

Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.

I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!

I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
Sent from my G3223

Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.

mikeandjaimie said:
I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!
Click to expand...
Click to collapse
Thanks for your feedback and I have also had that problem too. Of course yes we can go into app settings and enable and like you stated it's a pain haha. I know this isn't the place to point these problems out and get them fixed but it's nice to know I'm not the only one ??
redincali said:
I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
Click to expand...
Click to collapse
Yes dude, that's correct and thanks for that valuable information I do clean my cache regularly and can't say I've come across the problem for a while, so thanks again.
exonym said:
Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.
Click to expand...
Click to collapse
I'd like to mention I have disabled and uninstalled quite a lot too, but I can't say if this adds to the problem. It'd just be really nice to hopefully get the new build of software that was recently announced on Xperia Blog but I can't say if this will fix the problems etc. I don't know? ??
Sent from my Sony Xperia XA1 Ultra using XDA Labs

LevsOG said:
Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.
Click to expand...
Click to collapse
I've experienced this issue as well and the culprit seemed to be an overlay permission from another app. As I'm sure everyone knows, this phone's screen is very bright even at it's lowest setting. I like to read at night and the light bothers my wife so I started using an app called Nightowl that further dims the screen. Nightowl produces a overlay that dims the entire screen. If i happen to be running nightowl and try to install the app, I can't tap install. Once I turn off the app I'm able to install like normal. Hope that helps lead you in the right direction as restarting the phone every time a problem presents itself is kind of a bummer.