Service of Oneplus in Mumbai - OnePlus 3 Questions & Answers

How is the service on Oneplus in Mumbai? Have they been improved? Asking this because I want this phone for long term usage like 3-4 years or more
Waiting for answers
Thank you.

samsexy98 said:
How is the service on Oneplus in Mumbai? Have they been improved? Asking this because I want this phone for long term usage like 3-4 years or more
Waiting for answers
Thank you.
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In China.It's OK...We buy it online.We can also return it or ask service by “online”way. for free .

Related

Please help if you have probeme like me

When I put my phone in my ear I hear a little voice like the sound of prossesor. Is there one hears the same sound but in a place without noise.please someone test for me
znayver said:
When I put my phone in my ear I hear a little voice like the sound of prossesor. Is there one hears the same sound but in a place without noise.please someone test for me
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I don't hear any sound on mine. It could be a hardware problem, its better to visit a service center and ask them for a fix
eatsleep said:
I don't hear any sound on mine. It could be a hardware problem, its better to visit a service center and ask them for a fix
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tnx friend but i dont buy my nexus new i buy it used.so can the server center accepted my phone to repair in the warranty???server center like lg or what??the sound its not big i hear it when i put my nexus like to make an appel i forced the phone in my ear i hear some sound like signal but i hear that at night in a place without noise...2th question i upgade my nesux to nougat last night some people tell that we have bootlop.but i dont have right now that mean that my phone not affected?please answer my all question
znayver said:
tnx friend but i dont buy my nexus new i buy it used.so can the server center accepted my phone to repair in the warranty???server center like lg or what??the sound its not big i hear it when i put my nexus like to make an appel i forced the phone in my ear i hear some sound like signal but i hear that at night in a place without noise...2th question i upgade my nesux to nougat last night some people tell that we have bootlop.but i dont have right now that mean that my phone not affected?please answer my all question
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If you bought the phone used and it still has the warranty, then the service repair will help you. If not, then you are out of luck and you will have to fix it through some third party service.
I can't really say anything about the sound you hear, because my phone has never had it. About the Nougat upgrade, I've had nougat from day 1 which was just over a month ago and thank god I have't had the issue. No one can say which phones are affected and which aren't because we haven't had an official statement from Google or LG so far.
I hope that answers all your questions.
X3NOM said:
If you bought the phone used and it still has the warranty, then the service repair will help you. If not, then you are out of luck and you will have to fix it through some third party service.
I can't really say anything about the sound you hear, because my phone has never had it. About the Nougat upgrade, I've had nougat from day 1 which was just over a month ago and thank god I have't had the issue. No one can say which phones are affected and which aren't because we haven't had an official statement from Google or LG so far.
I hope that answers all your questions.
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tnx my friend i buy only the phone from a shop bay used phone.so i try to go to the service center.but i dont know which is the center google or LG???
znayver said:
tnx my friend i buy only the phone from a shop bay used phone.so i try to go to the service center.but i dont know which is the center google or LG???
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You should try LG as they are more available in comparison to Google. Good luck!
X3NOM said:
You should try LG as they are more available in comparison to Google. Good luck!
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tnx a lot my friend

OPO Battery Replacement on Amazon India?

I've been looking for a replacement battery for my opo, but the service centers in Mumbai have got nothing since October 2016.
At this point, I'm willing to try out an unofficial battery, but still want to restrict to Amazon India and not AliExpress. Anyone had any good experiences with the ones on Amazon India?
a.cid said:
I've been looking for a replacement battery for my opo, but the service centers in Mumbai have got nothing since October 2016.
At this point, I'm willing to try out an unofficial battery, but still want to restrict to Amazon India and not AliExpress. Anyone had any good experiences with the ones on Amazon India?
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I don't think any other battery can compete to OPO's original battery.You can see many people having issues(almost) with custom made batteries,independent of the Buying location.
I've tried some from eBay.in but they all are having one or another issues..same as other user reports.Literally there're several theads in this forum for battery issues after replacing.
If there're not much issues,stick to the original one and if it's much necessary then you can go with any one,but be ready to face issues and less Sots,irrelevant issues.
Mr.Ak said:
I don't think any other battery can compete to OPO's original battery.You can see many people having issues(almost) with custom made batteries,independent of the Buying location.
I've tried some from eBay.in but they all are having one or another issues..same as other user reports.Literally there're several theads in this forum for battery issues after replacing.
If there're not much issues,stick to the original one and if it's much necessary then you can go with any one,but be ready to face issues and less Sots,irrelevant issues.
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I've been wanting to pass on my OPO to my younger brother who's been using a N4. But I've abused the OPO's battery to the point that SOT would be around 3hrs at best.
Oh well. Guess that's it then.
a.cid said:
I've been wanting to pass on my OPO to my younger brother who's been using a N4. But I've abused the OPO's battery to the point that SOT would be around 3hrs at best.
Oh well. Guess that's it then.
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Even after making many charge cycles on new battery,you'll only be able to reach around 4-4.5hrs but not more than that.
If my OPO's battery degrade like that,I'd better consider buying a new device.
a.cid said:
I've been wanting to pass on my OPO to my younger brother who's been using a N4. But I've abused the OPO's battery to the point that SOT would be around 3hrs at best.
Oh well. Guess that's it then.
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I'd kill for 3 hours SOT. I hardly touch 2.5 :/
how much old is your device?in 6.0 its im getting 4hrs nearly SOT but after installing a nougat one its hardly 2.5!!and i guess it cant be more!!
agstn.tanmay said:
how much old is your device?in 6.0 its im getting 4hrs nearly SOT but after installing a nougat one its hardly 2.5!!and i guess it cant be more!!
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My phone is around a two years old (I bought it after Amazon India took off invite system on the phone). But my initial year of usage was very heavy and reliant on frequent charging/discharging.
Amazon is always best.
a.cid said:
I've been looking for a replacement battery for my opo, but the service centers in Mumbai have got nothing since October 2016.
At this point, I'm willing to try out an unofficial battery, but still want to restrict to Amazon India and not AliExpress. Anyone had any good experiences with the ones on Amazon India?
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Yes. I have purchaced from amazon many items. Nothing disappointed me so far.
Same here..purchased new battery for around rs 800 a week ago from amazon. So far so good result. It came with 6 months warrenty. Will keep posting about it's battery life.
Sent from my A0001 using XDA-Developers Legacy app
Naresh Rawat said:
Same here..purchased new battery for around rs 800 a week ago from amazon. So far so good result. It came with 6 months warrenty. Will keep posting about it's battery life.
Sent from my A0001 using XDA-Developers Legacy app
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Link to the battery?
Also, I would not believe all that is written on Amazon as under "warranty". I've purchased far too many Chinese products under "warranty", but when the warranty expires, you need to send in your product at your cost to some remote location for analysis. The 'analysis' usually ends with the manufacturer saying the damage was caused by user error and will ask for money as high as the product price for 'repairs'. This is considering you're lucky enough to find where the 'warranty' address is, most just won't answer the calls or provide any information.

Screen repairs in the UK

Can anyone recommend a company/service centre to repair a broken screen on the HTC 10?
Thanks!
benj! said:
Can anyone recommend a company/service centre to repair a broken screen on the HTC 10?
Thanks!
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Have you tried htc directly?
I would if I could find *anything* on their website about it!
Emailed a support request though. Stay tuned for exciting updates
benj! said:
Can anyone recommend a company/service centre to repair a broken screen on the HTC 10?
Thanks!
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I agree that contacting HTC directly is probably the best way to go. Go to their website and use the 'chat' function. I asked about an M9 screen repair about six months ago and they quoted $150, so I'm guessing it would be only a little bit more for the 10.
BillTheCat said:
I agree that contacting HTC directly is probably the best way to go. Go to their website and use the 'chat' function. I asked about an M9 screen repair about six months ago and they quoted $150, so I'm guessing it would be only a little bit more for the 10.
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Good call! Spoke to them via chat.
If anyone's interested, the cost they quoted was £115 excluding shipping and 'diagnostic tools', whatever that is, and takes approx 5 days from receipt of the phone.
Not surprised about the cost, but the turnaround is disappointing.
benj! said:
Good call! Spoke to them via chat.
If anyone's interested, the cost they quoted was £115 excluding shipping and 'diagnostic tools', whatever that is, and takes approx 5 days from receipt of the phone.
Not surprised about the cost, but the turnaround is disappointing.
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Consider it a five day vacation from everyone's BS.
I will personnally change it myself.. Already changed (A9, m7 ans sansung GS7) just by order the screen ?.. I'm now experimented on screen repair ?
I will soon change my cover back from grey carbon to gold.. ?
Sent from my HTC 10 using XDA-Developers Legacy app
Fancy doing mine while you're at it?

Oneplus RMA horror story

So, i had my Oneplus 3 not booting so i opened an RMA ticket 26 days ago. After dozens of emails they accepted to have my device repaired. DHL picked up my device and after 3 days it was with Arvato for repair. The motherboard was found faulty and so they performed an in-warranty motherboard replacement. What happened though after that? My device shipped from Greece for repair and Oneplus after repairing it, sent it to the Netherlands to an unknown person there. It's been 2 weeks now since the incident and the only answer i get from Oneplus is that the issue has been escalated and that someone is working on it. What can i do? any similar experiences? It really feels like nothing is done and that my device was lost in the Bermuda triangle with oneplus staying idle...
Konskl said:
So, i had my Oneplus 3 not booting so i opened an RMA ticket 26 days ago. After dozens of emails they accepted to have my device repaired. DHL picked up my device and after 3 days it was with Arvato for repair. The motherboard was found faulty and so they performed an in-warranty motherboard replacement. What happened though after that? My device shipped from Greece for repair and Oneplus after repairing it, sent it to the Netherlands to an unknown person there. It's been 2 weeks now since the incident and the only answer i get from Oneplus is that the issue has been escalated and that someone is working on it. What can i do? any similar experiences? It really feels like nothing is done and that my device was lost in the Bermuda triangle with oneplus staying idle...
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Really sorry to hear your predicament.
Get on Twitter or Facebook and tag Carl Pei.
tnsmani said:
Really sorry to hear your predicament.
Get on Twitter or Facebook and tag Carl Pei.
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Tried that, with no success unfortunately... Definitely my last oneplus phone. I prefer to pay a bit more and get some proper service support in case something happens to a future device.
RIP @Konskl 's OnePlus3
Konskl said:
Tried that, with no success unfortunately... Definitely my last oneplus phone. I prefer to pay a bit more and get some proper service support in case something happens to a future device.
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This can littery happen with all devices bro. Motorola is not even reachable for support/replacement. Samsung is insanely expensive... If you are in the EU I would claim the rights you have.
Puddi_Puddin said:
This can littery happen with all devices bro. Motorola is not even reachable for support/replacement. Samsung is insanely expensive... If you are in the EU I would claim the rights you have.
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yep the thing is that other brands like Samsung or Apple, wouldn't keep their customers without a device during that time. They would offer a replacement or something. Oneplus did nothing in that regards, they just stayed idle saying a colleague is working on this. What should a customer do when it comes to that? Buy a new device and incur new costs? That's not proper customer support.
Konskl said:
yep the thing is that other brands like Samsung or Apple, wouldn't keep their customers without a device during that time. They would offer a replacement or something. Oneplus did nothing in that regards, they just stayed idle saying a colleague is working on this. What should a customer do when it comes to that? Buy a new device and incur new costs? That's not proper customer support.
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When I sended back my old S3 they said that volume buttons do not fall under warranty, I had to pay €50 to get the phone back.. We all have had good and bad experiences with support from different brands. I don't think it actually matters if you have an. Samsung, Huawei or Oneplus device.
Samsung would leave you stranded, just saying
Good luck getting ur op back

OnePlus 3T battery replacement in India

Need suggestions, for change of battery in OnePlus 3T.
I am from India so give me suggestion which is accessible in India.
Like AliExpress or Amazon India or local market in Delhi.
coolstoneapurva said:
Need suggestions, for change of battery in OnePlus 3T.
I am from India so give me suggestion which is accessible in India.
Like AliExpress or Amazon India or local market in Delhi.
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I got my battery replaced from oneplus authorised service center for 1200 INR.
rituj_b said:
I got my battery replaced from oneplus authorised service center for 1200 INR.
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That's pretty cheap, compared to other OEM.
coolstoneapurva said:
That's pretty cheap, compared to other OEM.
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Yes. You can call your nearest service center also.
It took them a total of 30mins to complete the replacement too.
rituj_b said:
I got my battery replaced from oneplus authorised service center for 1200 INR.
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How's the new battery performing.....?
eager to know, please do say....
raj738051 said:
How's the new battery performing.....?
eager to know, please do say....
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Pretty good I would say. I see a significant improvement over my previous 2 year old battery.
I'm from Italy so I should send phone to rma to get it change by oneplus. I already send it to fix low volume from speaker when still under warranty, I asked to change the battery (even if on my expences) but they didn't change it. So if i have to take it to an unofficial center I prefer to change it on my own. I'm wondering about a good battery
rituj_b said:
Pretty good I would say. I see a significant improvement over my previous 2 year old battery.
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Can you please tell how much improvement are you seeing in screen on time?
Mr. Kaz said:
Can you please tell how much improvement are you seeing in screen on time?
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I'm sorry but I haven't conducted any statistical experiment on it. Also, I have given the phone to my relative. All I can say is that there was a significant improvement because my older battery was quite degraded.
rituj_b said:
I'm sorry but I haven't conducted any statistical experiment on it. Also, I have given the phone to my relative. All I can say is that there was a significant improvement because my older battery was quite degraded.
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No worries, I am planning to get the battery replaced as battery life has been terrible after the new Pie update. Hopefully, with the new battery I can push it till 5G phones arrive here :laugh:

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