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My 2013 Nexus 7 (all stock) hangs at the "Google" screen and won't go further.
If I enter the bootloader and select "Enter Recovery", the screen clears and it goes to the "Google" screen and goes no further. The dead Android with the red triangle/arrow never appears.
Can't connect to it via adb (device doesn't show up) and fastboot just says "Waiting for device..."
Is there anything I can do to recover?
Thanks.
thisisjjd said:
My 2013 Nexus 7 (all stock) hangs at the "Google" screen and won't go further.
If I enter the bootloader and select "Enter Recovery", the screen clears and it goes to the "Google" screen and goes no further. The dead Android with the red triangle/arrow never appears.
Can't connect to it via adb (device doesn't show up) and fastboot just says "Waiting for device..."
Is there anything I can do to recover?
Thanks.
Click to expand...
Click to collapse
Are you completely stock? Were you attempting to flash anything? Does this only happen when you try to boot into Recovery, or when you try to do normal boot too?
Same thing happen to me, about an hour ago i try to turn on my stock nexus 7 2013, it got stuck on the boot animation, after 10 minutes i turn it off by holding the power button, then wait a minute try to tun it on again and i wont pass the Google logo.
i use it this morning as usual and turn in off like every day i don't know what causes this boot loop.
Any help will be appreciated.
charesa39 said:
Are you completely stock? Were you attempting to flash anything? Does this only happen when you try to boot into Recovery, or when you try to do normal boot too?
Click to expand...
Click to collapse
Yup, completely stock. I had the bootloader unlocked but I hadn't ever flashed anything.
It started like this: The screen was dark and the LED notification light was blinking indicating some sort of message. I pressed the power button and nothing happened. I waited a bit and pressed power a few more times. Nothing. (LED kept blinking.)
I finally decided I had to force a reboot, so I held the power button down for the 5 seconds (or whatever) required. The "Google" logo appeared, then the colorful animated logo appeared. After a few seconds of that, the "Google" logo appeared again and hung.
Subsequent attempts to normal boot hung at the "Google" logo.
Attempts to enter recovery hang at the Google logo.
thisisjjd said:
Yup, completely stock. I had the bootloader unlocked but I hadn't ever flashed anything.
It started like this: The screen was dark and the LED notification light was blinking indicating some sort of message. I pressed the power button and nothing happened. I waited a bit and pressed power a few more times. Nothing. (LED kept blinking.)
I finally decided I had to force a reboot, so I held the power button down for the 5 seconds (or whatever) required. The "Google" logo appeared, then the colorful animated logo appeared. After a few seconds of that, the "Google" logo appeared again and hung.
Subsequent attempts to normal boot hung at the "Google" logo.
Attempts to enter recovery hang at the Google logo.
Click to expand...
Click to collapse
Hmm. That's odd. It sounds like the only thing to do would be to flash the factory image. Luckily, you're bootloader is already unlocked, so you shouldn't use any of your userdata. Follow post #2 from this thread: http://forum.xda-developers.com/showthread.php?t=2382051. Pay particular attention to what you need to modify to make sure you don't wipe your userdata.
charesa39 said:
Hmm. That's odd. It sounds like the only thing to do would be to flash the factory image. Luckily, you're bootloader is already unlocked, so you shouldn't use any of your userdata. Follow post #2 from this thread: http://forum.xda-developers.com/showthread.php?t=2382051.
Click to expand...
Click to collapse
I'm not sure how to do that because when it is sitting in the bootloader or after I've selected Recovery and it hangs at the Google logo, fastboot just prints "waiting for device" as if the boot process hasn't gotten to the part where it is willing to participate in the fastboot protocol.
Or am I not understanding something?
thisisjjd said:
I'm not sure how to do that because when it is sitting in the bootloader or after I've selected Recovery and it hangs at the Google logo, fastboot just prints "waiting for device" as if the boot process hasn't gotten to the part where it is willing to participate in the fastboot protocol.
Or am I not understanding something?
Click to expand...
Click to collapse
Well, fastboot is for when the your device is sitting at the bootloader menu. You may be getting it confused with adb, which is when you are completely booted into the OS. So, boot into the bootloader, plug the tablet into the computer, and open the cmd terminal in your platform-tools folder and type "fastboot devices". You should see your device. I'm assuming you already have the drivers since you already unlocked your bootloader.
charesa39 said:
Well, fastboot is for when the your device is sitting at the bootloader menu. You may be getting it confused with adb, which is when you are completely booted into the OS. So, boot into the bootloader, plug the tablet into the computer, and open the cmd terminal in your platform-tools folder and type "fastboot devices". You should see your device. I'm assuming you already have the drivers since you already unlocked your bootloader.
Click to expand...
Click to collapse
I thought I had tried that, but thank you, I'll try again. I appreciate your advice.
Indeed, "fastboot devices" worked at the bootloader. But now I have new problems:
Although I had unlocked the bootloader, the bootloader now reports "lock status: locked" and the unlock icon that had been there during the Google boot screen the day before is now gone. Resigned to lose my userdata, I tried "fastboot oem unlock".
The screen went to the "Unlock bootloader?" screen. I select "Yes" and press the power button. The command line says:
(bootloader) Unlocking bootloader...
(bootloader) erasing userdata...
and then hangs there. I've tried it twice and waited about an hour each time with no progress beyond this. The screen remains on the "Unlock bootloader?" screen during this time. I wonder if this is another manifestation of the hang when normal booting and when going to the Recovery screen.
Suggestions? Thanks for your help.
thisisjjd said:
Indeed, "fastboot devices" worked at the bootloader. But now I have new problems:
Although I had unlocked the bootloader, the bootloader now reports "lock status: locked" and the unlock icon that had been there during the Google boot screen the day before is now gone. Resigned to lose my userdata, I tried "fastboot oem unlock".
The screen went to the "Unlock bootloader?" screen. I select "Yes" and press the power button. The command line says:
(bootloader) Unlocking bootloader...
(bootloader) erasing userdata...
and then hangs there. I've tried it twice and waited about an hour each time with no progress beyond this. The screen remains on the "Unlock bootloader?" screen during this time. I wonder if this is another manifestation of the hang when normal booting and when going to the Recovery screen.
Suggestions? Thanks for your help.
Click to expand...
Click to collapse
Hmm. Unfortunately, this is issue seems beyond my knowledge. That's odd that yesterday it was showing unlocked, and today it randomly is locked. If all you did was unlock the bootloader using fastboot, it should still be locked. Did you use a toolkit to unlock before, or did you do it manually with "fastboot oem unlock"?
charesa39 said:
That's odd that yesterday it was showing unlocked, and today it randomly is locked.
Click to expand...
Click to collapse
By "yesterday", I mean before the tablet hung and I had to force reboot it when this problem started.
charsea39 said:
If all you did was unlock the bootloader using fastboot, it should still be locked. Did you use a toolkit to unlock before, or did you do it manually with "fastboot oem unlock"?
Click to expand...
Click to collapse
I unlocked the bootloader originally when I first got the tablet back in July using "fastboot oem unlock". Now, when I try to unlock the bootloader it hangs while the cmd line says "erasing userdata".
I'd still like some help if anyone has any ideas.
hector333 said:
Same thing happen to me, about an hour ago i try to turn on my stock nexus 7 2013, it got stuck on the boot animation, after 10 minutes i turn it off by holding the power button, then wait a minute try to tun it on again and i wont pass the Google logo.
i use it this morning as usual and turn in off like every day i don't know what causes this boot loop.
Any help will be appreciated.
Click to expand...
Click to collapse
thisisjjd said:
By "yesterday", I mean before the tablet hung and I had to force reboot it when this problem started.I unlocked the bootloader originally when I first got the tablet back in July using "fastboot oem unlock". Now, when I try to unlock the bootloader it hangs while the cmd line says "erasing userdata".
I'd still like some help if anyone has any ideas.
Click to expand...
Click to collapse
Can you boot into stock recovery? Without flashing a stock rom or the system image the only thing I can think of would be to do a factory reset. It sucks but it is sometimes necessary. If you are stuck in a boot loop long press the power button to force a reboot, as soon as the screen turns off press the volume down button that will get you to the bootloader. Or if the device is off press and hold both the power button and volume down button to get to the bootloader. Choose recovery with the volume button then press the power button. You should see android laying down with exclamation mark. Press and hold the power button and while holding the power button press and release the volume up button. Stock recovery! Use the volume button to select "wipe data/factory reset" then press power button. If that doesn't take care of it download the factory image and extract, if running 4.4.2 wifi version you should see ;
bootloader-flo-flo-04.02.img
flash-all.bat
flash-all.sh
flash-base.sh
image-razor-kot49h.zip
if you double click the "flash-all.bat" with the device already at the bootloader that will flash the complete image including userdata which wipes the device. You can also open flash-all.bat with notepad and remove -w from the script and it should not flash the userdata.img. Or... you could extract all of the images from the "image-razor-kot49h.zip" and flash them seperately with fastboot, whatever images you try to flash need to be in the same folder as fastboot.exe (platform-tools) so you do have multiple options as long as there is no hardware issue that is causing the reboot. Hope this helps!
wantabe said:
Can you boot into stock recovery? Without flashing a stock rom or the system image the only thing I can think of would be to do a factory reset. It sucks but it is sometimes necessary.
Click to expand...
Click to collapse
Thanks, but sadly this doesn't help me. I'm perfectly happy to do a factory reset at this point, but selecting "Recovery mode" from the bootloader just hangs again at the "Google" logo.
I attempted flashing stock images, but even though my tablet was absolutely unlocked before this happened, "fastboot flash ..." now says "Bootloader is locked." It feels as if whatever damaged the system software also damaged the storage where locked/unlocked is stored.
I feel as if there is nothing to do at this point other than contact Asus about hardware service. Sigh.
thisisjjd said:
Thanks, but sadly this doesn't help me. I'm perfectly happy to do a factory reset at this point, but selecting "Recovery mode" from the bootloader just hangs again at the "Google" logo.
I attempted flashing stock images, but even though my tablet was absolutely unlocked before this happened, "fastboot flash ..." now says "Bootloader is locked." It feels as if whatever damaged the system software also damaged the storage where locked/unlocked is stored.
I feel as if there is nothing to do at this point other than contact Asus about hardware service. Sigh.
Click to expand...
Click to collapse
Sorry to hear that! I don't remember ever hearing being able to get into the bootloader but not into recovery from there. Your probably right about having to do doing an RMA. If it's any consolation I had a good experience with ASUS when I had to RMA my 1st gen N7 32GB after the speakers went bad.
I'm glad to hear you had a good experience with ASUS support. I have an RMA and am sending it to them. Thanks for your help.
I am having the same exact problem as the OP. Stuck at the Google logo. However, I never unlocked the bootlocker since I bought it (Nexus 7 2013 32GB) back in June 2013.
When I try to go into Recovery, I also get sent back to the screen with the Google logo. It will not enter Recovery so I can Factory Reset.
Is this pretty much going to be an RMA to ASUS. I purchased at Best Buy. Think there's any chance they will exchange?
mnunez611 said:
I am having the same exact problem as the OP. Stuck at the Google logo. However, I never unlocked the bootlocker since I bought it (Nexus 7 2013 32GB) back in June 2013.
When I try to go into Recovery, I also get sent back to the screen with the Google logo. It will not enter Recovery so I can Factory Reset.
Is this pretty much going to be an RMA to ASUS. I purchased at Best Buy. Think there's any chance they will exchange?
Click to expand...
Click to collapse
I would say definitely RMA it. With you having a stock tablet it's not worth risking messing something up trying to fix your tablet and then maybe you can't RMA. I would start with Best Buy and them what their warranty period is. If it is within their stories warranty then take it to them. If not then call ASUS.
Sent from my Nexus 7 Flo running CM 11 4.4.2 with ElementalX Kernel using XDA Premium 4 mobile app
Help me
Hello Guys I am stuck in a very annoying situation at the moment which is that my nexus 7 has become inaccessiblhttp://forum.xda-developers.com/images/smilies/eek.gife. This is how it happened
one day I tried to play the android game NOVA 3 on my Nexus 7 on the highest graphical setting so I went and researched how to do this. I was pointed towards some kind of app called 'ChainFire 3D', Once I pressed the install button inside this app the Nexus 7 switched off and the next time I tried to turn it on I got the X logo of death (boot loop). I then tried to enter recovery and I got the annoying 'no command' errohttp://forum.xda-developers.com/images/smilies/crying.gifr. I cant seem to remember how I rooted this thing but I do have access to the fastboot stuff ONLY (inside cmd).
if there is anyone who has any idea how to go about fixing such an issue without wiping everything on my nexus could they please get back to me ASAP.http://forum.xda-developers.com/images/smilies/fingers-crossed.gif
thanks in advance
I have the exact same issue as the OP. Can't get to recovery cause the Google logo hangs there. I can fastboot but the N7 is locked since it was not rooted. Using fast boot and Wugs I get the same thing where it just hangs on erasing userdata for hours. Wondering if any fix has been discovered for this since the OP issue was months ago.
Use fastboot OEM unlock command to unlock the boot loader then re flash stock.
Sent from my Nexus 7
Ok,
Was installing the viper rom on my M8, and for some reason, now my phone is stuck in a boot loop. Obviously the install went pear shaped. But now I cant even boot the phone into recovery mode.
Boot sequence now is: Google lettering appears on screen, followed by green android with the blue spinning shape in its chest, then the green android with the red triangle and black exclamation mark appears and the whole thing loops again.
When plugged into the PC its not recognized so I cant use adb to boot into recovery or try load another rom/wipe cache etc.
I've tried all combinations of power button & volume up/down to break the boot sequence, no joy.
Any ideas how to resolve, or do I have a very expensive paper-weight?
Cheers,
sombaht
Rest assured, if the screen comes on, the phone isn't bricked.
Red triangle with exclamation point is stock recovery.
What was your exact sequence, in detail? From bootloader unlock, install custom recovery, etc.
Was the phone on Lollipop when you unlocked the bootloader?
To reboot into bootloader (not recovery, there is no button sequence to boot directly into recovery on this device):
1) Hold power and vol up for several seconds to force a reboot
2) The moment the screen goes black to reboot, let go of the buttons, and only hold vol down
3) Don't let go of vol down until you are on the bootloader screen
4) Failure to get into bootloader is virtually always user error. You either started pressing vol down too late, or let go of it too early. Just repeat until you get it right.
But from there, as mentioned it sounds like you are on stock recovery. You will probably need to flash TWRP again via fastboot in order to do much more.
Did you flash a custom recovery before you flashed the rom?? Can you boot in the bootloader mode (turn of Device completely- turn on again and hold volume down all the time.. then you should be in the bootloader)?
And your phone is not really bricked
Edit: damn to slow should not write on the phone
sombaht said:
Ok,
Was installing the viper rom on my M8, and for some reason, now my phone is stuck in a boot loop. Obviously the install went pear shaped. But now I cant even boot the phone into recovery mode.
Boot sequence now is: Google lettering appears on screen, followed by green android with the blue spinning shape in its chest, then the green android with the red triangle and black exclamation mark appears and the whole thing loops again.
When plugged into the PC its not recognized so I cant use adb to boot into recovery or try load another rom/wipe cache etc.
I've tried all combinations of power button & volume up/down to break the boot sequence, no joy.
Any ideas how to resolve, or do I have a very expensive paper-weight?
Cheers,
sombaht
Click to expand...
Click to collapse
My friend, did you flash it using stock recovery or custom recovery? if you did flash it using stock recovery you will meet this kind of problems. I suggest you try power button and down if im not mistaken and go to hboot and fastboot usb and connect to adb, type fastboot devices in cmd if it detects your device then you can flash TWRP , find any kind of custom rom for M8 and flash it. I also assume your bootloader is unlocked and driver is installed in your PC.
Problem solved. Redpoint73's key press combination worked!
Cheers,
sombaht
I unlocked the bootloader and installed TWRP Recovery using the OP3 Tool. However now the phone will not boot unless I press the power button a few times. When it does boot I get the "Your device is not safe message", if I boot from here I get the OnePlus logo with the "powered by android" text but then it just shuts off. If I use the volume keys to select something else, I get nothing, the fastboot mode just gets stuck on the fastboot until I turn the device off, recovery just reboots to the "Your device is not safe screen".
Any help would be wonderful
McreativeH said:
I unlocked the bootloader and installed TWRP Recovery using the OP3 Tool. However now the phone will not boot unless I press the power button a few times. When it does boot I get the "Your device is not safe message", if I boot from here I get the OnePlus logo with the "powered by android" text but then it just shuts off. If I use the volume keys to select something else, I get nothing, the fastboot mode just gets stuck on the fastboot until I turn the device off, recovery just reboots to the "Your device is not safe screen".
Any help would be wonderful
Click to expand...
Click to collapse
Did you flash anything while you were unlocking the bootloader? The message is shown when the bootloader is unlocked so that is ok. Your phone, however, should turn on by long pressing the power button. You're getting a bootloop, If I were in such a situation I'd use the fastboot mode to flash the stock firmware again to get the phone working...
mharis05 said:
Did you flash anything while you were unlocking the bootloader? The message is shown when the bootloader is unlocked so that is ok. Your phone, however, should turn on by long pressing the power button. You're getting a bootloop, If I were in such a situation I'd use the fastboot mode to flash the stock firmware again to get the phone working...
Click to expand...
Click to collapse
I managed to get it working in the end by reflashing the stock recovery image ???? thank you for the help
McreativeH said:
I managed to get it working in the end by reflashing the stock recovery image ???? thank you for the help
Click to expand...
Click to collapse
Awesome! Enjoy :good:
Hi Guys, I recently had a soft brick and after recovering the software I found out that the recovery mode is gone or can't be opened "no command" it seems to me as if the stock rom is faulty, some features do not work , for example copy and paste I'm multitasking screen. Can someone help me here please?
Jonesdanby said:
Hi Guys, I recently had a soft brick and after recovering the software I found out that the recovery mode is gone or can't be opened "no command" it seems to me as if the stock rom is faulty, some features do not work , for example copy and paste I'm multitasking screen. Can someone help me here please?
Click to expand...
Click to collapse
I believe if you are trying to get into stock recovery you have to hold power and then press volume up when you see the no command screen
Sorry but it don't work for me, even if I go from fastboot into recovery don't work.
Jonesdanby said:
Sorry but it don't work for me, even if I go from fastboot into recovery don't work.
Click to expand...
Click to collapse
Fastboot>recovery just gets you to the "no command screen." From there is where you do the power +volume up command to get the list of recovery options.
Now it works, you have to press first power and then the volume up button. Thx, and I thought it will be gone.
Thx guy's.
Im basically in the same spot, but I while Im in this corrupted recovery - I can't go into full one. Pressing UP+POWER just restarts device to the same place.
Try flashing stock boot.img from full factory image that matches the version you are on.
So, I was on /e/ os, and I wanted to switch to lineageos, so I downloaded the zip, flashed TWRP (as recovery) went into it, flashed los, rebooted, got to boot screen, and right as it was about to go into setup, it turned off. I tried again, same thing, etc etc. I tried to go into fastboot and recovery, nothing. It's stuck at the Recovery mode... loading... then it has purple led at the top. it is the canadian h812 version.
myphoneisweirdlol said:
So, I was on /e/ os, and I wanted to switch to lineageos, so I downloaded the zip, flashed TWRP (as recovery) went into it, flashed los, rebooted, got to boot screen, and right as it was about to go into setup, it turned off. I tried again, same thing, etc etc. I tried to go into fastboot and recovery, nothing. It's stuck at the Recovery mode... loading... then it has purple led at the top. it is the canadian h812 version.
Click to expand...
Click to collapse
please, someone respond
myphoneisweirdlol said:
So, I was on /e/ os, and I wanted to switch to lineageos, so I downloaded the zip, flashed TWRP (as recovery) went into it, flashed los, rebooted, got to boot screen, and right as it was about to go into setup, it turned off. I tried again, same thing, etc etc. I tried to go into fastboot and recovery, nothing. It's stuck at the Recovery mode... loading... then it has purple led at the top. it is the canadian h812 version.
Click to expand...
Click to collapse
Hi. I don't know exactly what the problem is and how to solve it. I would wait for an answer steadfasterX, or someone who knows the exact answer.
I would try to do this, but as I wrote above, I do not know if it will help or not:
Factory reset hardware key combo (https://forum.xda-developers.com/t/unlock-unofficial-g4-unlock-any-lg-g4-device-with-usu.3760451/)
As written above the regular key combo to get into the LG factory reset screen changes a bit:
power off device
disconnect any usb cable from the device
press volume UP + power button and KEEP THEM BOTH pressed until you see the LG logo the first time! THEN you have to immediately release the power button (ONLY that) and press and keep holding the power button directly again! Keep them pressed until you see the white LG factory reset screen
After that, I would try to go into the recovery, to format and restore or reflash.
Hope this helps. But it is better to wait for the answer of the knowledgeable. Good luck!
xDev91 said:
Hi. I don't know exactly what the problem is and how to solve it. I would wait for an answer steadfasterX, or someone who knows the exact answer.
I would try to do this, but as I wrote above, I do not know if it will help or not:
Factory reset hardware key combo (https://forum.xda-developers.com/t/unlock-unofficial-g4-unlock-any-lg-g4-device-with-usu.3760451/)
As written above the regular key combo to get into the LG factory reset screen changes a bit:
power off device
disconnect any usb cable from the device
press volume UP + power button and KEEP THEM BOTH pressed until you see the LG logo the first time! THEN you have to immediately release the power button (ONLY that) and press and keep holding the power button directly again! Keep them pressed until you see the white LG factory reset screen
After that, I would try to go into the recovery, to format and restore or reflash.
Hope this helps. But it is better to wait for the answer of the knowledgeable. Good luck!
Click to expand...
Click to collapse
It worked... I hope the factory reset actually fixes it. (by it worked I mean I got into it)
Nope. Didn't work. It freezes up and says 'Secure booting error :1003' MODIFIED!' with a purpleish pinkish led.
Boot in fastboot and execute:
fastboot format userdata
(this will erase all internal data, pics, apps etc)
Then let it boot.
steadfasterX said:
Boot in fastboot and execute:
fastboot format userdata
(this will erase all internal data, pics, apps etc)
Then let it boot.
Click to expand...
Click to collapse
I forgot, how do i boot in fastboot again?
I GOT IT INTO DOWNLOAD MODE! I REPEAT, I GOT IT INTO DOWNLOAD MODE!
myphoneisweirdlol said:
I GOT IT INTO DOWNLOAD MODE! I REPEAT, I GOT IT INTO DOWNLOAD MODE!
Click to expand...
Click to collapse
Nevermind, nothing worked
myphoneisweirdlol said:
Nevermind, nothing worked
Click to expand...
Click to collapse
I said fastboot mode not download mode. Read the UsU thread first post how to boot into it.
WOOOO BABY LETS GO I GOT INTO FASTBOOT (Edit: I fixed it!)