Download issues - HTC 10 Questions & Answers

Hi folks, I was wondering if anyone could help me out
I've noticed on my HTC 10 that I had a lot of downloads just disappearing, these download don't complete and don't fail they just go missing while in the middle of downloading. I have noticed that when the screen is on they seem to complete fine but when I switch the screen off they are just gone and I have no idea why this is happening, I've googled to see if it is a known problem but I've had no look. I'm totally stock and use chrome browser (if that helps).
Cheers RR

Is your WiFi set to turn off when the screen goes off? Check under WiFi advanced setting. Also you could disable WiFi optimisation.

It's because your internet connection is cut off.

It is only when downloading items though, I still receive notifications from facebook, emails, twitter etc. I will check my settings but I'm sure that's not it.
edit:
Wifi is set NOT to go to sleep when screen is off and optimisation was on will turn off and test.
Edit 2
Wifi optimisation turned off and download still disappears

The problem is chrome related
Sent from my HTC 10 using XDA-Developers mobile app

Related

[Q] Having trouble with the DI Radio app!

Some of you guys might know di.fm, I really like listening to their streams and I recently discovered that there's an app for streaming to an android phone.
However I'm having problems with the streaming on my Desire. The app itself runs fine, but as soon as my device locks due to the 1 minute display timeout or I lock it manually, the streaming will just stop randomly after 30-60 seconds.
As soon I unlock my device and use it, the music returns instantly.
I was hoping one of you guys might help or have been experiencing similar problems.
Here's a link to the app: di.fm/apps/android/
I'm running the following official HTC ROM on my phone:
RUU_Bravo_Froyo_HTC_WWE_2.10.405.2_R_Radio_32.44.00.32U_5.09.05.30_2_release_142828_signed.exe
Is it happening on data, or wifi? Have you got juicedefender installed?
It sounds like it's dropping the connection once your phone goes to sleep. If it's only on wifi try this.. Press Menu, then tap settings>wireless and networks>wifi settings>press menu>tap advanced>wifi sleep policy, and set to Never.
WiFi sleep policy is set to never. However this is only happening on WiFi. It works fine when I'm on mobile internet.
Thanks for pointing out there are advanced WiFi settings though, I wasn't aware of that.
Problem solved, please close this thread.
Sent from my HTC Desire using XDA App

[Q]Problems with WiFi and screen off?

Does anyone else have issues with the WiFi connection while the screen is turned off? I noticed that not a single one of my music streaming / radio apps work when the screen isn't on. It works for maybe a minute before all sound just stops. Starts just fine again once I power up the screen.
Has there been any changes done to the handling of these matters in ICS perhaps?
Pretty annoying not being able to stream music over WiFi as I think I'll hit my 5GB limit on data pretty fast if I can't use the WiFi at work for this.
So has anyone else noticed these issues?
SBS_ said:
Does anyone else have issues with the WiFi connection while the screen is turned off? I noticed that not a single one of my music streaming / radio apps work when the screen isn't on. It works for maybe a minute before all sound just stops. Starts just fine again once I power up the screen.
Has there been any changes done to the handling of these matters in ICS perhaps?
Pretty annoying not being able to stream music over WiFi as I think I'll hit my 5GB limit on data pretty fast if I can't use the WiFi at work for this.
So has anyone else noticed these issues?
Click to expand...
Click to collapse
Yeah same here. I remember this being an issue with Android 2.1 for my Desire but was fixed in custom roms. Might be the same situation here again.
I remember this being an issue with my Nexus One, don't remember if it was fixed in 2.2 or 2.3. I remember testing file transfer using SwiFTP, with the bug the file transfer would go down to double digits (kB/sec), with the bug fix it would be a few hundred kB/sec, with the screen on it would hit mB/sec or so (in any Android version).
I believe this is the official issue:
http://code.google.com/p/android/issues/detail?id=9781
With my Nexus S I'm not experiencing this bug. Sscreen on still gives me a major wifi speed boost, but screen off I get a few hundred kB/sec, which should be more than enough for any streaming app. KiloBYTES btw, not bits. I'm surprised ICS and/or Galaxy Nexus brought this problem back. Or it could be something else entirely.
Are you connected via 2.4GHz or 5GHz wifi? I would think the new 5GHz radio in the GN probably has more aggressive power saving features. Try switching to 802.11b/g (instead of 802.11n, in any frequency), see if it helps.
Have you changed your WIFI sleep policy?
On my Froyo phone, if you hit menu while in the WIFI settings (I know there is no menu in ICS) you get an option to go into advanced settings where you have the option to choose your WiFi sleep policy (When screen turns off, never when plugged in, never).
There should be a way to access that advanced settings area somewhere.. My phone is a couple hundred miles away right now and I won't see it for another week so I can't be of much further help right now. However, there "was" a setting in previous versions.
best info at the time last year was here for the N1
http://www.google.com/support/forum/p/android/thread?tid=01a47ff5b0a92d52&hl=en
7xx replies there to read, but really good info. somewhere in there, maybe around#600 the info gets good, can't remember. But shortly around this time the problem was gone/fixed.
there was a guy with an app i think it was wifi fixer, i could be wrong. that worked sometimes, but battery drain was bad. Whatever google, or CM did fixed the low power save mode issue. I'm thinking it was something at the kernel level?
edit, on second thought, there's no good reason to read all that. You won't get a fix out of it anyway. It was updated away in the end, something related to MAC addresses and build numbers and frf50 or some such.
BUT this seems like the same kind of thing going on in the power save mode.
Have you checked your advanced settings?
Wi-Fi>>(settings [bottom right])>>Advanced>>Keep Wi-Fi on during sleep...
Mine was set to always by default, so I suspect that the issue lies else where...
Neville.Holland said:
Have you checked your advanced settings?
Wi-Fi>>(settings [bottom right])>>Advanced>>Keep Wi-Fi on during sleep...
Mine was set to always by default, so I suspect that the issue lies else where...
Click to expand...
Click to collapse
Same here. Mine was set to always by default but still getting this issue.
Sent from my Galaxy Nexus using XDA App
I would suggest that this issue is related to the individual applications you are using, rather than anything to do with Android.
I am able to stream music from Google Music via WiFi just fine when the screen is off, and I am also able to talk to someone on Skype via WiFi just fine when the screen is off.
oscillik said:
I would suggest that this issue is related to the individual applications you are using, rather than anything to do with Android.
I am able to stream music from Google Music via WiFi just fine when the screen is off, and I am also able to talk to someone on Skype via WiFi just fine when the screen is off.
Click to expand...
Click to collapse
Thanks for posting that; I was getting pretty worried and disappointed after reading this thread. I had to deal with this when I first got my Nexus One, until Google released the 2.2.1 update with a new Broadcom driver which finally fixed the issue. No streaming, no pushes, just nothing at all from wifi when the phone went to sleep. All traffic to/from the phone would just stop. It was maddening.
The Galaxy Nexus comes to Canada a week from today, and this would've been a show-stopper for me. At least it's working for you, so my day isn't ruined quite yet
Has this issue ever been nailed down? I've seen considerable discussion on it going back years. I've seen considerable speculation regarding WIFI mode and Governor. I've seem many of the bug reports marked closed.
Yet I have a GN on v4.0.4 and the moment the screen goes off - either because you turn it off or it just times out - the WIFI goes to h*ll. I've run ping and network trace from both sides and there is no doubt the WIFI stays connected, however latency goes way up and packets are lost... and with TCP connections it gets congested with retransmits. I've run with the governor set to "Performance" and there is no difference.
So, is there any consensus on what is causing this problem with current stock hardware/software?
I read that it's something that's been coded in for a while. Try using this:
https://play.google.com/store/apps/details?id=com.ratcash.wifiperf
-Sent via XDA Premium-
Ok, to answer my own question, this is still related to the PSP issue from years ago:
code.google.com/p/android/issues/detail?id=9781
code.google.com/p/android/issues/detail?id=15549
Bottom line is that some hardware - like GN - has an additional level of PSP on WIFI. The issue was resolved by inclusion of an additional lock mode - WIFI_MODE_FULL_HIGH_PERF - some time ago. However, its up to an application to request the new lock state if it thinks it needs it. Many don't.
So, its probably not a bad idea to contact developers of the various applications and recommend they look into the new lock level in the later APIs.
Also, the "WIFI High Performance Widget" can be used to manually hold a WIFI_MODE_FULL_HIGH_PERF lock on the WIFI if you're dealing with an application that isn't doing it its self. Beware of the other "WIFI fixes" out there, none of the ones I tested were acquiring the correct lock.
Also, from an adb shell you can use "dumpsys wifi" to see who is holding what lock, for example:
Code:
Locks acquired: 5 full, 5 full high perf, 5 scan
Locks released: 4 full, 4 full high perf, 5 scan
Locks held:
WifiLock{PANDORA type=1 [email protected]}
WifiLock{HighPerformance type=3 [email protected]}
Here you can see Pandora is only holding type=1 (WIFI_MODE_FULL) and HighPerformance is holding type=3 (WIFI_MODE_FULL_HIGH_PERF). Dumping the WIFI state takes the guess work out of it.
Tried that widget, having absolutely no luck with 'in tune' and 'winamp' for radio with the galaxy nexus verizon...
as soon as the device sleeps, wifi goes to hell and buffer drops in and out every 2 seconds. Completely unusable, any recent fixes? this is totally making me think I just bought a $400 brick since this feature was very important for me.
What may be confusing about that widget is that it is a "widget". You have to locate it under "widgets" and then put it on the surface and then click it to enable it... it should be blue when on, and black when its not.
tlum said:
What may be confusing about that widget is that it is a "widget". You have to locate it under "widgets" and then put it on the surface and then click it to enable it... it should be blue when on, and black when its not.
Click to expand...
Click to collapse
I have been trying to put the 'widget' itself (2x2 square) on the home screen but even if i hold and drag it to where I want it, it never actually appears on the screen. And of course i'm still getting crazy ping times...Does anyone else have this working on a GN (verizon - not that it should make a difference)?
I have found a few workarounds to this issue, none are great and frustrate me greatly.
1. Root and use the franco kernel. Seems people with that have no issues - since you can set? the wifi to full performance.
2. Use this wifi performance widget
3. Use an app that has properly set its own wifi settings. - Going through all the radio apps on the google market, i am finding only one app that seems to be doing this right: DI Radio - some kind of dance/techno/etc - confirmed it with ping times, they remain low on sleep.
Not one other radio app seems to have set 'proper' settings - which shows that something needs to be addressed in the os...I was having good luck with the yahoo music app, but depended on the stream (maybe some buffer more :dunno - the ping results are garbage.
EDIT: I tried installing high performance wifi again, and finally got the widget to one of the homescreens! Let me break it down for anyone else who comes across this. After install, the small 1x1 blue app box is put on your desktop and the black screen comes up with the wireless networks and a checkbox. I then went to apps->widgets and tried putting the 2x2 widget on the home screen again, and like always it clicks on like its there (and when you click home and its never there). However, this time I hit BACK instead of home after dropping the widget and it took me back to the black screen with the checkbox, then i hit home and voila its sitting there. You can click on it like you mentioned! Confirmed with ping for tune in...pings remain low.
If this continues to work, it may be a godsend. It is annoying having to have this, but far far better than not.
I had that problem also especially when i tried to download big files when the screen turn off the download speed became extremely slow, this widget solve this, i think to that moment its the easiest solution tap it when you need it tap it again when you done.
By the way i had this problems with franko kernel also and again to my opinion it is the good solution for now, until the apps developers update their apps.
Sent from my Galaxy Nexus using XDA
If you download the SDK - you only need Android SDK Platform-tools - to a PC and use the adb shell it is easy to dump the WiFi lock state with dumpsys wifi and see exactly which app(s) are holding what locks. Completely takes all of the guessing out of who is doing what when. Judging the behavior can be subjective because there are other reasons that the WiFi can break up which can be very frustrating.
developer.android.com/guide/developing/tools/adb.html
Erlang2012 said:
I had that problem also especially when i tried to download big files when the screen turn off the download speed became extremely slow, this widget solve this, i think to that moment its the easiest solution tap it when you need it tap it again when you done.
By the way i had this problems with franko kernel also and again to my opinion it is the good solution for now, until the apps developers update their apps.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
The app does work well, however I have been running into some issues as I continue to use it. It randomly decides to turn off the forced max wifi (even though its still blue and looks like its operating) or perhaps the phone is forcing the wifi issue again. It seems to happen when you are downloading, playing with some other apps? You only notice it when you sleep it and the streaming radio immediately starts having issues.
Solution is to flip back to the widget turn it off and turn it on again. It works, but is another annoyance.
I haven't yet ascertained exactly what causes it to switch off yet.
tlum said:
If you download the SDK - you only need Android SDK Platform-tools - to a PC and use the adb shell it is easy to dump the WiFi lock state with dumpsys wifi and see exactly which app(s) are holding what locks. Completely takes all of the guessing out of who is doing what when. Judging the behavior can be subjective because there are other reasons that the WiFi can break up which can be very frustrating.
developer.android.com/guide/developing/tools/adb.html
Click to expand...
Click to collapse
I will look into this, thank you.
---------- Post added at 06:16 PM ---------- Previous post was at 05:28 PM ----------
I used the adb shell (learned how to install all these dev tools and how to use it first ) and here is some updated info:
Tunein = type=1
Pandora = type=1
Audioaddict service (Digitally imported app I posted above previously) = type=3
google music = type=3
High performance app = type=3 (havent figured out why this likes to stop randomly)
I will update with more app info, hopefully others can also email the developers and see that it gets fixed, so we no longer have to use damn workarounds...
jeep364 said:
... It randomly decides to turn off the forced max wifi (even though its still blue and looks like its operating)...
Click to expand...
Click to collapse
Yes, it definitely has an issue holding its lock, and it definitely seems related to another application taking over and also when it switches to cell and back, I can confirm that. It may be related to the OS since the widget thinks it still on when clearly the lock as been released, so it may be that the OS released the lock and the widget has no idea. I haven't taken the time to look into the details yet, and this is something we should make the developer aware of.
tlum said:
Yes, it definitely has an issue holding its lock, and it definitely seems related to another application taking over and also when it switches to cell and back, I can confirm that. It may be related to the OS since the widget thinks it still on when clearly the lock as been released, so it may be that the OS released the lock and the widget has no idea. I haven't taken the time to look into the details yet, and this is something we should make the developer aware of.
Click to expand...
Click to collapse
Yup, from what I can see it loses lock:
1. when cell switching
2. manually killing/starting wifi
3. when ANY application is downloaded/removed (ie. changes in permissions)
4. when playing with dolphin, other apps for more than a few minutes, it will kill it even though the blue stays lit. I think its as you mentioned, during general use of the phone, at some point some permissions are changed and hifi performance is tossed off its lock.
If you only are streaming music and re enter the phone to check a gmail alert or two...it seems to be fine. otherwise you need to hit the lock widget one more time before sending it to sleep with pandora/tune in playing.

Wifi causing lag?

I am having this strange problem where every time I connect to a wireless network my device lags terribly for a minute or so. This happens both when turning wifi on and when it turns itself automatically on when the screen comes on. This lag only appears to happen when the wifi first goes on and doesn't happen at all when the wifi is off. I notice that the wifi icon in the quick settings menu flashes orange for a second and then shows the network up/down arrows. I downloaded an app called my data manager to try and see what apps were using data, but it doesn't seem to be showing anything weird: Os services and settings used small amounts of data.
Could this be a hardware issue? I did drop and almost break my n7 a few weeks ago, but it has seemed fine since then.
Anyone?
Back up device, factory default, re-test.
Restore when done.
Do above to confirm that it's a h/w issue.

WiFi notification setting broke after 5.1.1 update

I am always aware when I'm connected to WiFi so I've had the setting in WiFi settings for notifications when connected or nearby WiFi turned off. But when I did the 5.1.1 update it seems to be showing the persistent notification again. When I went into the settings the box is still unchecked and when I toggle it is does nothing at all. Has anyone else experienced this or know how to fix it? Any information would be appreciated.
Things I've already tried 1) restart phone both with it checked and unchecked 2) factory reset phone 3) force stopped notification
The pesky noticed can not be removed as far as I know.
Sent from my VK815 using Tapatalk
That's weird. It was on 5.0.1
Looks like a bug...
in order to get rid of the notification (i know how to do this cause of the same exact bug on the S4 a few years back)
1. Settings
2. Applications
3. Application Manager
4. Swipe to all
5. Tap on android system
6. Tap on force stop.
That should get rid of the notification.
Not worth the hastle everytime the wifi is turned on!
Sent from my VK815 using Tapatalk
Just wanted to update everyone who might have the same problem. It seems like they fixed this in another security update Verizon pushed out recently. I am now on Build Number LMY47X.N910VVRU2BPA1. I'm glad they addressed this because it was really annoying.
hi
i have the same problem and i looked every web site and i got no thing
even i signed into the network still give me a notification saying i have to singe in , and it disconnect after some minute

Question Screen locked + Wifi on = no notifications

EDIT: fixed... sort of...
im getting "battery and performance keeps stopping" error now tho if anyone knows how to fix it
deleting data for battery and performance helps for some time then the error returns
Shala1122 said:
i dont get notifications when using wifi after locking the screen and waiting for about 30 seconds
i send myself whatsapp message from another phone and it wont appear and only appear after i turn on screen... sometimes they will arrive with screen off but minutes late...
on moble data its working perfectly...
i already auto start + no restrictions for the app
this is happening on miui eu and also lineageos after clean install
when charging i do get notifications even on wifi
is there a way to fix this issue?
Click to expand...
Click to collapse
if it works while charging then the problem is with deep sleep
i identified the problem but idk how to fix it
3zozHashim said:
if it works while charging then the problem is with deep sleep
i identified the problem but idk how to fix it
Click to expand...
Click to collapse
do you experience the same issue? what rom are you using?
its super weird cause some time ill receive notifications immediately or within a couple seconds even after half an hour when the screen is off, and sometimes ill receive nothing at all only when i open the screen
making notifications very unreliable...
EDIT : thinking of that im not sure its a deep sleep issue since i only experience it when using wifi... on mobile network everything seems to be working as it should
seriously turn off battery restrictions to that app to none
Shala1122 said:
do you experience the same issue? what rom are you using?
its super weird cause some time ill receive notifications immediately or within a couple seconds even after half an hour when the screen is off, and sometimes ill receive nothing at all only when i open the screen
making notifications very unreliable...
EDIT : thinking of that im not sure its a deep sleep issue since i only experience it when using wifi... on mobile network everything seems to be working as it should
Click to expand...
Click to collapse
i do not experience this issue
im using stock rooted rom
i also turned off battery restrictions on all apps
EDIT : I was wrong, the issue is not fixed.
3zozHashim said:
i do not experience this issue
im using stock rooted rom
i also turned off battery restrictions on all apps
Click to expand...
Click to collapse
please try the following on your xiaomi phone
connect to wifi (and turn mobile data off for testing purposes but it also happens with it on)
restart phone
unlock screen wait a couple of seconds then lock it
from a different phone send yourself a whatsapp message
you probably will receive that notification
unlock the phone and tap on the whatsapp notification to enter the chat
then go to home screen
open recent apps and tap on the "X" button to close all apps
turn off screen and wait for 5 minutes without using your phone (better wait 5:10 to be sure)
now send yourself a message from another phone and the notifications should arrive late and if youll turn on the screen itll arrive as soon as you turn it on...
issue seems to be happening across models and roms too
it happens on my f3 with v13 & v14 after a clean flash and only whatsapp installed
also happens on my redmi note 9s with xiaomi eu v13
strangely enough also happens on my f3 using linageos rom...
many people online complain about this issue, i tried every solution but it seems like there is none...
on my moms galaxy a52 there are 0 issues with whatsapp notifications...
Shala1122 said:
please try the following on your xiaomi phone
connect to wifi (and turn mobile data off for testing purposes but it also happens with it on)
restart phone
unlock screen wait a couple of seconds then lock it
from a different phone send yourself a whatsapp message
you probably will receive that notification
unlock the phone and tap on the whatsapp notification to enter the chat
then go to home screen
open recent apps and tap on the "X" button to close all apps
turn off screen and wait for 5 minutes without using your phone (better wait 5:10 to be sure)
now send yourself a message from another phone and the notifications should arrive late and if youll turn on the screen itll arrive as soon as you turn it on...
issue seems to be happening across models and roms too
it happens on my f3 with v13 & v14 after a clean flash and only whatsapp installed
also happens on my redmi note 9s with xiaomi eu v13
strangely enough also happens on my f3 using linageos rom...
many people online complain about this issue, i tried every solution but it seems like there is none...
on my moms galaxy a52 there are 0 issues with whatsapp notifications...
Click to expand...
Click to collapse
Im also facing the same issue with whatsapp and emails. rest all works perfectly.

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