H815 hiden menu - messed up? APN setting? mobile data ... - G4 Q&A, Help & Troubleshooting

Guys I need some help,
I cant work out what is causing this issue.
phone registered in UK.
I had vodafone, three and virgin sims with this phone and all was working fine, i recently switched to O2 and My mobile data is not working any more, I checked APN many times, O2 offers automatic set up with apn when sending txt msg to 2020 and they send you back txt with settings. tried that as well.
I do receive full signal but no data, i spoke with o2 about that and they say its phone.
I doubt that, its very wired as i tried this sim (its payg) in different phone and it worked fine! ,I also tried friends o2 contract sim in my phone and it worked as well!
so the issue is , that mobile data doesnt work when my sim is used in my phone, other combinations works fine...
I have to admit that i did fiddle a bit in hidden menu ,have i changed sth that could mess up phone with this specific sim?
I have tried flashing phone with uk o2 firmware with LGUP (refurbish mode) and open europe official rom as well - no difference.
Any suggestions?

Related

Mobile Network Problems

Had my desire since Thursday April 1st, on T-Mobile, my first android phone so just getting to grips with it...
Today it won't connect to mobile network for data, I can make calls ok, just not browse web or use anything that requires a network connection like google maps or e-mail, there is no G or H or 3G in the menu bar, just a signal strength indicator, Mobile Network is enabled in settings btw, before you ask!
I still have my Touch Diamond 2 and the sim works fine in that for data so not a T-Mobile Issue I don't think, my O2 Sim (from Diamond 2) works fine in TD2 and not in Desire also...
Think it may have had it, was working fine Thursday to Today...
I've tried restoring to factory settings from the Privacy Menu entry and that has made no difference (incidentally, the restore from backup it offered me didn't appear to restore anything, no contacts etc carried over... so won't rely on that again either)
Is this anything typical for Android or have I just got a freak phone
Any help gratefully received or I'll have to get it swapped.
EDIT: Perhaps should point out that my Desire is not T-Mobile Branded/SIM Locked, it's from Carphone Warehouse, so is running unbranded HTC Rom (OTA Firmware update installed on first day within about 2 hours of getting phone)
Paul
Same thing happing to me all day, my phones also from CPW I cant get on the web or youtube or Google the Beeb or applications or anything else online All working ok since last week when I got it apart from it been very hit and miss conecting to anything online.
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
jah said:
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
Click to expand...
Click to collapse
My phone was bought from CPW on a T-Mobile contract, the sim I am using is a T-Mobile sim from my HDT HD2 which I had only 2 weeks ago, the sim was working fine in the HD2, the sim I received with the Desire was given to my Mam. I've been on the T-Mobile site and entered my number but when the choose your phones appears the HTC Desire is not there.
jah said:
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
Click to expand...
Click to collapse
Settings were working just fine Thursday to Yesterday... it just stopped working for data overnight, got it to work for about 10 mins earlier after another factory reset, but then the H in menu bar disappeared again, O2 sim doesn't work for data in the Desire either... T-Mobile and O2 sims both work fine in my TD2, definitely seems to be a problem with the Desire itself or the ROM on it at least
On rebooting with new sim the desire asks for network and says it is configuring, but once you get to the social networking bit it says it can't connect to the network and to enable mobile data settings... (which are already enabled) I didn't get a text from T-Mobile when I first had phone btw.
Paul
Well it's all of a sudden started working for me, must just be a server problem I think, no doubt it will revert back to being very slow or not conecting again tomorrow
popkid:
I read somewhere, try to turn on then off the flight mode.
That could trigger the phone to activate the mobile network.
Otherwise, I suggest to give HTC a call.
Working... Finally
Tracked down the issue with mine... I think anyway, seems to be randomly deleting the APN info from the Mobile Network Settings, if I notice that I have no network and go to that page it is empty... reselect the network I'm on and it sorts itself out, no idea why they are being erased though!
Definitely not a server issue for me as the SIM works in my other phone when not working in desire...
P.
Sorry - wrong post for thread.

[Q] Why Does my Korean N7100 think I'm roaming and not connect to mobile internet?

I bought my n7100 on taobao here in China, and it's a Korean version. I put my China Mobile sim card in, and it makes and receives calls, and text messages and can use wifi with no problem.
The only thing is the mobile data doesn't work. I rooted and tried tweakker, and HiNet, to reset my APN and MMS settings, but that didn't work. My phone still thinks I'm roaming.. it displays
this message "Data Roaming, You have lost data connectivity because you let your home network with data roaming turned off".
I've also tried updating the APN and MMS settings manualy with information i've found on the web.
I've googled and searched this forum and I can't find much. I thought it would be an easy APN settings fix but it seems not to be...
I took my phone in to the local China Mobile store they couldn't fix it. I took it to a local android expert here and they didn't know what to do.
Any ideas would be greatly appreciated.
If you bought a Korean Note 2, you don't (shouldn't) have an N7100. I also purchased one through Taobao.
You should have an SHV-E250S, E250L, or E250K. Which one do you have? Check the baseband version under Settings > About device page.
No matter what, you're going to be limited to 2G only with China Mobile.
You're right, It's SHV-E250S, and I'm fine using the 2g in China on China mobile, but I'd just like to know how..any help?
Baseband Version is E-250SKSVLJK
Try removing all modifications to your APN settings.
Next, go into Settings > More settings > Mobile networks > Network mode and change it to GSM only. Also make sure that Data roaming is not selected. Run a new scan for network operators while you're in there to refresh your APN settings to the right ones.
In data network mode I only have 2 options "3g only" or "LTE Preferred" I have it on 3g only. I have now unchecked data roaming, but I don't see any place to scan for network operators. I have included a few screenshots here, sorry i don't know how to insert them.. http://tinypic.com/r/2198djn/6 http://tinypic.com/r/24dhfmx/6 http://tinypic.com/r/2zof98w/6
Now it's obvious why you don't have data. Is this the stock Korean ROM? Are you rooted?
I can point you to a decent ROM that will fix all of this, provided you have the patience to fix it. It's relatively easy.
Yes it seems to be the stock Korean ROM. I am rooted using http://forum.xda-developers.com/showpost.php?p=31801060&postcount=2 I'm more than willing to flash another rom. I've put about 20 hours into this so far, I imagine I can muster enough patience to finish it
Once they give us a damn Korean Note II section, this kind of information will be a lot easier to find.
Try this ROM for now, it's the one I've been using for a few weeks and I love it.
Link source: http://koxda.com/thread-98683-1-1.html
ROM Download: http://pan.baidu.com/share/link?shareid=149494&uk=3355956772
Password: koxda.com
Thanks a lot the rom (715mb) is downloading now, I have tried to flash ROM's on my old galaxy nexus, and on this note II, but I never succeeded, can you please link me to a good guide, on how to flash this rom? thanks.
Odin is included in the download. If you're using Windows 7 you may or may not have the drivers for the phone, and can grab them out of the All-in-one Toolkit. Just installing the toolkit should install the drivers necessary.
http://forum.xda-developers.com/showthread.php?t=1923956
The ROM you're downloading has two files and two pictures, as well. Open the pictures and follow along. All you have to do is click two buttons, select two files, then hit start. It WILL wipe your phone.
I installed that rom you suggested, I went into settings and did GSM only, and had it automatically find my network (china mobile) selected it, rebooted, and still it says i'm roaming so there is no connectivity... any more ideas?
Can you try somebody else's SIM?
There's no reason you should not be getting service unless something is not right with your SIM or phone.
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
my gf will be home from work in a couple hours, I can try her sim card then.. my sim card was cut by me for my old iPhone.. is it possible or likely that the phone can still make and receive calls, but that somehow data connectivity was affected by me cutting the card? also one guy at the phone fixing store tried his sim card (from another company) and internet worked fine he said..
dadroidda said:
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
Click to expand...
Click to collapse
China mobile have various sim plans, from local to province to national. Are you using the sim in the same city in which you bought it? If not and you don't have a national plan, it could be why the phone is showing roaming. In China going from one province to another is already considered roaming unless you have a national plan. This is from my experience back 2 years ago. Also, you best check at a China mobile shop if you have data activated, gprs/edge is not activated by default, you need to ask them to do it.
I would advise you to switch to China unicom as they have 3g/hspa which is much faster than china mobile.
Sent from my GT-N7105 using xda premium
For clarfication, I am in Hainan, and the card is from hainan. I use the same sim card in my galaxy nexus without any problem. I tried my gf's card just now, it didn't say any problem with connectivity, and did not display roaming.. And it shows the G symbol (for 2 or 3 G I assume), and has up and down arrows next to it.. but it doesn't actually work for browsing the web or using apps over the data network.. I even reset all the APN settings and let it automatically find the China Mobile network, but it didn't help.. what if I try to set the APN settings manualy? and any other ideas??
Showing the G symbol is GPRS, which is 2G. You will not get 3G on the N7100, N7105, or Korean model Note 2 on China Mobile.
Sounds like you need a new SIM card. You can try to set the APN manually to make the data work with hers. I've never had to set an APN manually and I've used many phones here with all 3 carriers, so it's a bit odd to me. No clue why your card doesn't work, but since hers is working fine, it's definitely not your phone.
For the record, her card displayed G, but even after messing with settings, I couldn't get it to have working data network..
Today I bought a new card, and had it officially cut to size, put it in the note II and it's still telling me no data connectivity due to i'm roaming.. i'm so frustrated
edit: after restarting a few times and trying to automatically make it register on china mobile .. it worked on the 4th attempt.. it still displays data roaming, and I had to enable data roaming... but now it works, even though it says i'm roaming?? wtf
Ive the same problem with my Korean galaxy note 2 all voice service work perfect but when I tried to turn on data it says insert Usim Card to access network please help

Sim unlocked, can't use phone on same network

Hi,
I recently went to India and thought it would be cheaper there to get my note 2 unlocked but, the person who tried unlocking my device got mad at me as my phone was rooted. He said, everyone wants to be a developer nowadays and thus it made his job harder. He asked me the model number of my phone as it shows GT-N7105 because I have DN3 v 5.2 installed but it is actually sgh-i317m from Telus in Canada. He gave up and said he was unable to do it. After coming back home, my original sim that I have been using in the same phone, does not work anymore. There is no network. My wife's sim card, which is from another provider, works now though it never did before. I though there could be something wrong with my sim card so I tried it in an old phone and it works perfectly in it. What would you suggest, I should do to try and resolve this problem? I am thinking of erasing everything from my phone and factory resetting it. Eagerly waiting for your expert suggestions!
Just to add: I chose factory reset option from under the settings menu and wiped all my data but it still does not work with my sim. I also, went under the available networks settings, chose the option to search networks and then selected mine (telus) but it say's no service (telus) not available. There is another message in the notification bar, which reads "data roaming: You have lost data connectivity because you left your home network with data roaming turned off". I am not sure if that tells you something related to my problem but I though I should mention that as well.

Can't place or receive calls; LTE data and SMS works fine

Hey guys, just unwrapped my new N5x and popped in my sim card. Yet for some reason I can't make or receive any calls!
Calls to me go straight to voicemail, and when making an outgoing call it either immediately says call ended or after a while says network unavailable.
The strange thing is that the entire time I'm connected to LTE (full bars) and data works fine (I can use chrome), and I can even send and receive SMS!
It's been like this straight out of the box. I reset the network settings, then factory reset the device, then upgraded to 6.0.1, rinsed and repeated with no luck.
Probably related: I tried setting the phone from LTE preferred to 3G or 2G but it still says connected to LTE. Even did it manually from the *#*#4636#*#* and nothing changed.
I'm using HOT Mobile in Israel and the American version of the phone. All bands are here are supported.
Any thoughts on how to proceed?
Do US specifc models of phones normally work fine in Israel?
I know I had these symptoms when I managed to accidentally swap my UK model to use USA bands. Only potential difference is that I don't think SMS worked for me.
If someone more knowledgeable knows where the "Network settings reset" pulls values from and to, that might help.
Or which partition holds the data that makes a US phone a US version and an EU phone an EU version (assuming it isn't hardware), we could potentially flash stuff.
Yeah they do. I have a friend with a 5x and his phone is working fine. :/
Check your apn settings, re add them again to test.
Maybe your network do not support lte calls, try it on 3g. This was my solution even thought my network supported volte and worked on s6 but not on my 5x.
I see you tried the 3g option, my problem was another app causing the conflict between lte and 3g. Able to source for another spare sim to try?
I deleted the apn settings - no luck. tried 2 different service providers and same results with both
I havnt installed anything yet and wiped the phone to be sure. Could a stock app be causing the conflict? How can I check?
did you try having your friend put his sim in your phone and yours in his to see if it works?
Yep - he's on the same service provider that I am. Didn't work. Also tried a Sim card from a different service provider.
Here is a solution if you still need it http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10

Dual SIM Data issue: after reboot always on wrong SIM

Hey champs,
I got a strange issue with the swift. Last year I bought 3 Swifts for my wfe and kids. All of them equipped with two SIMs (1&1 for wired phone connections only, Simyo for cheap data flatrate and calls to mobile phone numbers). All phones have been upgraded to Android 6 so far. We use dual sim selector pro to do the call routing to the correct SIM, works like a charme. But regardless what I set in mobile data settings, after reboot the mobile data will always connect to 1&1 mobile networks (in fact it is vodafone) giving us one time a very high bill.
In the meantime I amended the vodafone APN to get rid of it, but this only leads to the situation, that after a reboot there is no mobile data at all. And since my son's phone is locked by funamo parental control, he is even not capable of swithcing mobile data by the settings.
Is there any chance to make the setting permanent? Is there any API call available, so I can get it managed e.g. by tasker? Is there an app available, that deals with data settings on dual SIM phones with Qualcom chipset?
Tnx in advance!
Glad to see I am not the only one with a problem, I live in Spain and use Orange SIM for data and voice, I also have a tesco voice only SIM which I use when in UK. Fine. I have exactly the same problem after a reboot or flat battery, "No Data Connection" when I check the settings it has changed to Tesco (which does not have data) Its only the data scource SIM that changes - voice and SMS remain as Orange. It is very annoying.
Same problem here with stock Android 6.0.1 Cyanogen OS 13.0-ZNH0EAS2NH and EE sims in slot 1 and 2... (one work and other personal).
Was thinking of returning phone, but apart from this problem, I really like it.
Latest Cyanogen OS update, (just installed), appears to have fixed my problem...
I updated, did a battery pull just for good measure, and with several restarts, the correct SIM appears to be selected each time.

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