Service mode for SM-N920A - AT&T Samsung Galaxy Note5

Hi Everyone,
Need help. I've been trying so hard to access my Note 5's Service mode to try and test if my Fingerprint scanner is working (as I keep on getting the dreaded error whenever I try to access Fingerprints) but to no avail. I keep getting Connection problem or invalid MMI code error message no matter what code I try. Any suggestions? I'm using this phone in the Philippines by the way with a non AT&T sim card. My phone is not rooted.
Thanks in advance for your help!
:good:

Are you talking about *#8736364#
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app

Or try *#0*#
Sent from my SAMSUNG-SM-N920A using Tapatalk

Ugh. Still no go sirs. Still getting the same error. Sorry forgot to mention I am on N920AUCU2APB2 firmware. Not that ir matters though. Does it?

blackviper71 said:
Or try *#0*#
Sent from my SAMSUNG-SM-N920A using Tapatalk
Click to expand...
Click to collapse
Yes this is the one.
This is the correct keypad code and has worked since the release firmware and still does on marshmallow. You know you are supposed to enter this in the phone app dialer right? The fingerprint test is in Sensors on that codes page.
Sent from my SAMSUNG-SM-N920A using Tapatalk

ToxicDev said:
Yes this is the one.
This is the correct keypad code and has worked since the release firmware and still does on marshmallow. You know you are supposed to enter this in the phone app dialer right? The fingerprint test is in Sensors on that codes page.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Click to expand...
Click to collapse
Hi ToxicDev,
Thanks for your response. Unfortunately tried that as well but also did not work. Do you think this is because I am not in the U.S. and I am not using an AT&T sim?
Thank you in advance for the help!

Irkd said:
Hi ToxicDev,
Thanks for your response. Unfortunately tried that as well but also did not work. Do you think this is because I am not in the U.S. and I am not using an AT&T sim?
Thank you in advance for the help!
Click to expand...
Click to collapse
No clue, but that may be the case. This is my first Samsung let alone Android phone. Anyone else know if the *#0*# is only for AT&T?
Sent from my SAMSUNG-SM-N920A using Tapatalk

Is there a specific setting on the phone that I need to turn on to make me able to do this?
Thanks!
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app

Are you using stock dialer and launcher?
Sent from my SAMSUNG-SM-N920A using Tapatalk

As far as I know yes. I have stock rom, i am not rooted and I dont use Nova, Apex or any of those 3rd party launchers. Any way to know if I have a stock dialer?
Really appreciate all of you taking time to help me on this guys! Thanks!
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app

I just noticed something. I Checked Application Maneger in Settings 》scrolled ro the right to the All tab and I have Phone Applications. All are version 1.0.0. 1 is 100kb and the 2 others are 8kb in size. All 3 are activated. I cleared cache on the 2 8kb sized Phone app and forced stop them both. Tried *#873636# on the dialer = same error, tried *#0*# = same error.
Can I ask help from you guys how many phone apps do you have in the All tab in Application Manager? If 3, which is the one activated?
Many thanks in advance guys!
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app

Guys anymore suggestions? Badly need help.
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app

Irkd said:
Guys anymore suggestions? Badly need help.
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app
Click to expand...
Click to collapse
All 3 are there and active. You might want to activate them.
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app

I had to disable Package Disabler entirely (deactivate it from device admin rights) to get service mode (*#0*#) to work.

jack man said:
I had to disable Package Disabler entirely (deactivate it from device admin rights) to get service mode (*#0*#) to work.
Click to expand...
Click to collapse
Hi Jack Man,
Where can I find Package Disabler? My Device Admin contains only:
Lookout > set to on or Activated
MobileIron > for my work email set to on or Activated
Android Device Manager > set to On or activated
Outlook Delivery Policy > set to off or Deactivated
Can it be found in any of those?
Thanks in advance!

Irkd said:
Hi Jack Man,
Where can I find Package Disabler? My Device Admin contains only:
Lookout > set to on or Activated
MobileIron > for my work email set to on or Activated
Android Device Manager > set to On or activated
Outlook Delivery Policy > set to off or Deactivated
Can it be found in any of those?
Thanks in advance!
Click to expand...
Click to collapse
It's just an app that can be purchased in the Google play Store that is used to disable things on the phone that can't be disabled through the phone's normal application manager. If you haven't installed it, it's not on your phone

Hi Jack Man,
I got Package Disabler now installed. Whats my next step?
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app

Irkd said:
Hi Jack Man,
I got Package Disabler now installed. Whats my next step?
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app
Click to expand...
Click to collapse
You simply asked what Package Disabler is. I never said you needed it to get you service mode working. If *#0*# wasn't working before, installing that app isn't going to help.
I'm not sure I understand what your motive is. At the beginning of this thread you said you're trying to check if your fingerprint scanner is working. After looking at the options in my service mode menu, I don't even see anything regarding the scanner.

After re-examining the service menu (*#0*#), there is a fingerprint sensor test under the general sensor test area.
I don't know why you're not able to access it, though.

Related

Does anybody know of a way I can track a phone's location that has GPS on?

Sent from my SPH-D710 using Tapatalk 2
Only if you have a particular app installed before you need to track it. I use seek droid.
Sent from behind you.
Smurphjw said:
Only if you have a particular app installed before you need to track it. I use seek droid.
Sent from behind you.
Click to expand...
Click to collapse
You don't think there are any other ways?
Sent from my SPH-D710 using Tapatalk 2
Smurphjw said:
Only if you have a particular app installed before you need to track it. I use seek droid.
Sent from behind you.
Click to expand...
Click to collapse
I use Lookout Mobile Security. Seems to work well.
dbrowdy said:
I use Lookout Mobile Security. Seems to work well.
Click to expand...
Click to collapse
Is this an app you have to install before tracking? I'm sorry I failed to mention I'm trying to do this with out having any tracking app installed previous to losing the phone
Sent from my SPH-D710 using Tapatalk 2
ubuntunerd said:
Is this an app you have to install before tracking? I'm sorry I failed to mention I'm trying to do this with out having any tracking app installed previous to losing the phone
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Have sprint locate via MSID or serial number. unless if the phone is off it won't work. you can only have track them a phone that is on your account, but since its your phone it won't be a problem.
If your still signed in to your account on the phone. Go to the play store on a PC and install "plan b" to the lost phone. Obviously if the phone has been wiped this won't work.
Sent from behind you.

[Q] Google's Android device manager

Just read an article talking about google's own lost device tracking, anybody got any clue how they planning to deliver it? via apk or update in android version??
any additional info on this would be appreciated
here's the link to the article http://androidcommunity.com/android-device-manager-now-rolling-out-20130804/
Via Google Play services
Sent from my GT-N7100 using Tapatalk 4
You guys have it already? I don't
Sent from my GT-N7100 using Tapatalk 4
vash_h said:
You guys have it already? I don't
Sent from my GT-N7100 using Tapatalk 4
Click to expand...
Click to collapse
not yet :/
but we already we have Dive
http://findmymobile.samsung.com/
This is for android 4.2.2 and higher!
Sent from my GT-N7100 using xda premium
using it right now. its running in background.. too much in ram. i dont know if its related in battery draining issue.
Okay... im pretty sure this wasnt here yesterday before I went to bed. No prompts to update our anything....
Sent from my GT-N7100 using Tapatalk 4
jetbruceli said:
This is for android 4.2.2 and higher!
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Wrong
vash_h said:
Okay... im pretty sure this wasnt here yesterday before I went to bed. No prompts to update our anything....
Sent from my GT-N7100 using Tapatalk 4
Click to expand...
Click to collapse
And then go here, https://www.google.com/android/devicemanager
Sent from my GT-N7105 using xda app-developers app
vash_h said:
Okay... im pretty sure this wasnt here yesterday before I went to bed. No prompts to update our anything....
Sent from my GT-N7100 using Tapatalk 4
Click to expand...
Click to collapse
Yeah, it just appeared in mine as well - no prompt. I know it wasn't there the time I checked before.
Bulbous said:
Yeah, it just appeared in mine as well - no prompt. I know it wasn't there the time I checked before.
Click to expand...
Click to collapse
Same here.
Just shows how much "control" they have over our devices!
I could see ADM being a big deal for Nexus owners or people who own phones that the manufacturer doesn't provide a wipe/tracking feature for. Samsung's Find My Mobile (ex-Dive) has been around for two years and has more features than Google's ADM. Does anyone see any features or benefits ADM provides over Find My Mobile?
BarryH_GEG said:
I could see ADM being a big deal for Nexus owners or people who own phones that the manufacturer doesn't provide a wipe/tracking feature for. Samsung's Find My Mobile (ex-Dive) has been around for two years and has more features than Google's ADM. Does anyone see any features or benefits ADM provides over Find My Mobile?
Click to expand...
Click to collapse
if we track phone using samsung dive or use any feature like fetching call records, phone gets notification about task done, where as using ADM... no notification comes...
sagar2801 said:
if we track phone using samsung dive or use any feature like fetching call records, phone gets notification about task done, where as using ADM... no notification comes...
Click to expand...
Click to collapse
And notification's a bad thing? What if someone hacks your Google account and is tracking you via ADM or maliciously sends a wipe command to your phone? Without any notification you'd have no idea. The first thing I'd do on FMM if I truly lost my phone is remote lock it, even before tracking it. The lock command you send to the device allows you to have a 100 character message appear on the lock screen along with a number to call about returning the phone. Which by the way isn't something you can even do (yet) with ADM. Once it's locked the person who finds it (or stole it) can't do anything with it including turning off its wireless signal(s) or reading notifications. And if the phone's in your possession and you track it, ring it or pull a call log who cares that there's a notification? I kind of see your point though in that if the phone's been intentionally stolen the thief could see the FMM tracking notice in the notification bar (there's no audible alert) if the phone wasn't locked first. But a thief that knows Android would immediately hard reset the phone (or disable Wi-Fi and mobile data) right after stealing it which renders both ADM and FMM useless anyway.
It's useless if ur phone is stolen. But very useful if u forgot where u placed your phone. Getting it to ring enables me to find My phone much easier instead of calling myself
Sent from my GT-N7100 using Tapatalk 4
All of this is useless because it is enough for someone that steals/finds your phone to take out the SIM card and no way any software can tell you where it is... so it is very limited help.
Will this require the internet to be turned on my phone?
Sent from my GT-N7100 using Tapatalk 4
Yup. It basically connects to your samsung account which your phone is logged on to. A hard reset will remove your samsung account login details so this is really useless if stolen.
Sent from my GT-N7100 using Tapatalk 4
What about hardreset? Will ADM survive from a hardreset?
Don't expect too much since it's an added free feature. I'm personally using Cerberus which have full of features and I don't compare the two side by side. Maybe you don't need it now but this small new feature will be of help when you really need it.

I can't access Security settings anymore?

Like, at all...
Settings -> Security = Crash for me :T
My phone keeps saying "Unfortunately, Settings has stopped" whenever I click on Security in Settings.
I'm not sure when exactly this started, but I've only just noticed it today.
The only thing different I've noticed was that when I opened S-Health, I got another window for an update and just did it anyways without really thinking at all. For all I know it could have been an unrelated update for my phone I suppose.
Is there anyway to find out what's wrong?
Can I fix this without factory resetting?
Try clearing the data for settings?
Sent from my SM-N910V using Tapatalk
dogredwing1 said:
Try clearing the data for settings?
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
I can't seem to delete this thread, but after a Googling a bit more, I found out that the problem was the s-view case with Verizon models d: also, you can change the settings in safe mode if you don't feel like taking off the case s:
I have the same problem it appears that there is a nother third-party app that's causing the pro I don't know which app it is.
But I can access security if I do a reboot into safe mode. When you need to access security try that.
Sent from my SM-N910V using XDA Free mobile app

[Q] Editing Quick Responses- nexus 6 - cant get it to...

I cant get the quick responses on the moto to match the edits I do to them on the nexus 6...
Ive tryed to reboot the watch, re-boot the nexus 6... I cant figure it out and this is one of the MAIN reasons i got the watch....
anyone know how to get the edits to stick?>
Thanks for any all responses in advance...
What are you using to edit them? Need more info
Sent from my Nexus 6 using XDA Free mobile app
akellar said:
What are you using to edit them? Need more info
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Im using the option to edit them inside the nuxus 6...
wrichards said:
Im using the option to edit them inside the nuxus 6...
Click to expand...
Click to collapse
Again, what option? What app?
Sent from my Nexus 6 using XDA Free mobile app
akellar said:
Again, what option? What app?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
no app, its under options - I open the phone press the three ... (vertical) in upper right corner ) open settings... general settings- quick responses... and edit them...
wrichards said:
no app, its under options - I open the phone press the three ... (vertical) in upper right corner ) open settings... general settings- quick responses... and edit them...
Click to expand...
Click to collapse
You are doing this from within an app. The home screen doesn't have settings.
Edit: OK you're apparently doing this from the phone app. Those quick replies have nothing to do with wear, they are the options you have when dismissing a call on the device.
Sent from my Nexus 6 using XDA Free mobile app
2100
akellar said:
You are doing this from within an app. The home screen doesn't have settings.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
i open the phone APP... "Edit: OK you're apparently doing this from the phone app. Those quick replies have nothing to do with wear, they are the options you have when dismissing a call on the device."
yes exactly-- I want to use or EDIT the quick responses that come from my moto 360.... HOW??? so far cant find any info on this...
wrichards said:
i open the phone APP... "Edit: OK you're apparently doing this from the phone app. Those quick replies have nothing to do with wear, they are the options you have when dismissing a call on the device."
yes exactly-- I want to use or EDIT the quick responses that come from my moto 360.... HOW??? so far cant find any info on this...
Click to expand...
Click to collapse
There isn't an option to do this I'm aware of. Some SMS apps might do this but nothing for calls I've seen.
Sent from my Nexus 6 using XDA Free mobile app
akellar said:
There isn't an option to do this I'm aware of. Some SMS apps might do this but nothing for calls I've seen.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
sadly it DID work the first time I edited the nesus messages.. the moto sent the edited message out.. the next day back to default messages. i talked to a motorola rep, she dug a bit and found an internal memo stating these messages were defaultand CAN NOT BE EDITED
This is a basic function here, this should be easily edited at any time. the fact that my unit did use the ones from the nexus 6 kinda tells me it read the nexus messages, then some update or internal setting over-road them......
this must be fixed there is NO reason why I shouldnt be able to use my custome responses....
Just tried to do precisely the same thing. Disappointed to find that changes to the stock quick responses on the N6 don't filter through to the Moto 360.

Dictionary doesn't work after AT&T update 03-14-2016

I updated my Note 5, and now whenever I select a word, scroll over to the "Dictionary" option and click it, it does NOTHING. If I go into all apps and open up the dictionary app, it'll have the word I tried to define in the history, but it doesn't pop up anymore. Is anyone else having this problem or know how to fix it?
circasurvives said:
I updated my Note 5, and now whenever I select a word, scroll over to the "Dictionary" option and click it, it does NOTHING. If I go into all apps and open up the dictionary app, it'll have the word I tried to define in the history, but it doesn't pop up anymore. Is anyone else having this problem or know how to fix it?
Click to expand...
Click to collapse
You have the AT&T variant and you got the 6.0 update?
Yes and No. I am running the AT&T variant but from what I read it was only a security update. I'm still running 5.1.1, although I looked for an update this morning.
Sent from my SAMSUNG-SM-N920A using Tapatalk
What I would do is go to the application manager and go over to dictionary and clear the cache
Add me to the list. My dictionary isn't working now either.
Sent from my SAMSUNG-SM-N920A using Tapatalk
austinalexan said:
What I would do is go to the application manager and go over to dictionary and clear the cache
Click to expand...
Click to collapse
I've done that, as well as wiped the device cache partition, disabled and re-enabled the app, soft restarted the device and just about any other simple things like that.
My dictionary doesn't work either actually.. I suppose it's a bug, thanks at&t.
What dictionary?
Sent from my SAMSUNG-SM-N920A using Tapatalk
mcnaught82 said:
What dictionary?
Sent from my SAMSUNG-SM-N920A using Tapatalk
Click to expand...
Click to collapse
Hold down on any word and highlight it and click the dictionary button then download it, close out of it, and try the dictionary again, it won't work
austinalexan said:
Hold down on any word and highlight it and click the dictionary button then download it, close out of it, and try the dictionary again, it won't work
Click to expand...
Click to collapse
Ok. I have to install the dictionary. Says no dictionary installed.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Mine works but just puts the word in the app. Used to pop up with info
Sent from my SAMSUNG-SM-N920A using Tapatalk
shamelin73 said:
Mine works but just puts the word in the app. Used to pop up with info
Sent from my SAMSUNG-SM-N920A using Tapatalk
Click to expand...
Click to collapse
That defeats the purpose of the menu when you have a word highlighted. My app doesn't even open either.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Mine doesn't work either. Deepens my hate for AT&T
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app
Most like will be fixed with Marshmallow update.
Sent from my SAMSUNG-SM-N920A using Tapatalk
circasurvives said:
Most like will be fixed with Marshmallow update.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Click to expand...
Click to collapse
Oh so in 2017?
circasurvives said:
Most like will be fixed with Marshmallow update.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Click to expand...
Click to collapse
...Or whatever "N" is when I get the Note 6 from Verizon.

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