Android N DP3 WiFi calling - Nexus 5X Q&A, Help & Troubleshooting

On the latest Android N offering the wifi calling option whilst present doesnt seem to work as i get no 'wifi calling' showing on the phone. Anyone else have this issue?
I saw it briefly mentioned in the main N thread but I think it got lost amongst the flashing/rooting advice.
Anyone found a way to enable it or is it just a DP3 bug to be fixed.

Oblox said:
On the latest Android N offering the wifi calling option whilst present doesnt seem to work as i get no 'wifi calling' showing on the phone. Anyone else have this issue?
I saw it briefly mentioned in the main N thread but I think it got lost amongst the flashing/rooting advice.
Anyone found a way to enable it or is it just a DP3 bug to be fixed.
Click to expand...
Click to collapse
I have the 3rd Preview (NPD35K) installed on my N5X and the notification pull down states WIFI Calling (for T-Mobile). Is there another way to verify aside from making a call?
I did also notice you can do a "Only WIFI Calling" in settings as well.

Kiwi616 said:
I have the 3rd Preview (NPD35K) installed on my N5X and the notification pull down states WIFI Calling (for T-Mobile). Is there another way to verify aside from making a call?
I did also notice you can do a "Only WIFI Calling" in settings as well.
Click to expand...
Click to collapse
Hmm it worked ok on preview 2 but doesnt state wifi calling anymore in notification pulldown. Did you clean flash or OTa? I OTA'ed up from M again (reset to M for holiday as DP2 had a few stability issues for me) so might need a factory reset.

Well I reset to factory setting (finally got round to unlocking my bootloader) and still no mention of wifi calling.

Oblox said:
Hmm it worked ok on preview 2 but doesnt state wifi calling anymore in notification pulldown. Did you clean flash or OTa? I OTA'ed up from M again (reset to M for holiday as DP2 had a few stability issues for me) so might need a factory reset.
Click to expand...
Click to collapse
I did a clean install from Marshmallow for about a week. I have moved back to MM last night, too many issues with my mains apps used (fitbit, trigger, snapchat, flixster etc.)

Related

whatsapp messages delayed. pleasseee help

i have searched every possible threads and browsed Google for hours to find for a solution. but i couldn't find any. i have a stable WiFi connection,yet, my whatsapp messages are delayed.( they are not delayed if i am using mobile data). if i send a msg now it takes forever to send it.moreover if someone send me a messsage , i receive it lately,probable 3,4 messages together. i have also noticed that my WiFi do not stay active when i use whatsapp.probably this is the reason my messages do not get sent instantly. the two small arrows in the WiFi bars disappears.which means data are not being sent or received.i have to open the play store or browse the internet to make the connection active. why is it that when i use whatsapp the WiFi connection becomes inactive but when i browse,WiFi is healthy? is there any way that i can force WiFi to stay active and connected when i am using whatsapp?or is it possible to increase the priority of whatsapp to use the max WiFi strength just like browsers and play-store? i really can don't care about battery if i can use whatsapp properly.is there any modded whatsapp apk which can force max wifi to stay active etc etc... i am really frustrated. any help is highly appreciated.
p.s: i have changed kernels, from Franco to trinity than Franco again, unchecked "avoid poor WiFi connections", set WiFi sleep policy to "never"
Sounds more like a problem with your WIFI router then the phone itself. Have you tried to reboot your router?
WIFI High performance widget might help you to keep the WIFI alive when screen off.
Playstore link: Here
Herman76 said:
Sounds more like a problem with your WIFI router then the phone itself. Have you tried to reboot your router?
WIFI High performance widget might help you to keep the WIFI alive when screen off.
Playstore link: Here
Click to expand...
Click to collapse
i hope it helps.i will report if the problem persists.thanks for helping
well..its not helping.still the msgs get delayed in sending and receiving.i have to browse the internet to send a msg.only then the msgs get sent... helpless here
Have you tried with other Wi-Fi networks?
Swype'ed on my CM10 Galaxy Nexus
mohaimed said:
i have searched every possible threads and browsed Google for hours to find for a solution. but i couldn't find any. i have a stable WiFi connection,yet, my whatsapp messages are delayed.( they are not delayed if i am using mobile data). if i send a msg now it takes forever to send it.moreover if someone send me a messsage , i receive it lately,probable 3,4 messages together. i have also noticed that my WiFi do not stay active when i use whatsapp.probably this is the reason my messages do not get sent instantly. the two small arrows in the WiFi bars disappears.which means data are not being sent or received.i have to open the play store or browse the internet to make the connection active. why is it that when i use whatsapp the WiFi connection becomes inactive but when i browse,WiFi is healthy? is there any way that i can force WiFi to stay active and connected when i am using whatsapp?or is it possible to increase the priority of whatsapp to use the max WiFi strength just like browsers and play-store? i really can don't care about battery if i can use whatsapp properly.is there any modded whatsapp apk which can force max wifi to stay active etc etc... i am really frustrated. any help is highly appreciated.
p.s: i have changed kernels, from Franco to trinity than Franco again, unchecked "avoid poor WiFi connections", set WiFi sleep policy to "never"
Click to expand...
Click to collapse
Did you tweak the Wifi parameters with your custom kernels (low latency mode)? Have you tried flashing back stock kernel to see if that fixes the issue?
not yet. but my question is if the wifi network was the problem then my brothers htc one x running ics and galaxy tab running gingerbread should also face this problem in whatsapp,ryt? but they dont.is it the rom i am using?do u think getting back to stock might help? any recommendations? i love xenon
I know exactly what you're talking about because I experience it as well. It doesn't matter what ROM, (stock, CM10, PA etc) kernel, (stock, Franco, Trinity etc) or what WiFi network I'm on (work, home, coffee shop etc) but whenever I'm on WiFi my messages in WhatsApp are delayed when the application isn't open. I've basically concluded it's the app itself that has a problem with WiFi. I have no fix, I just keep hoping that the next update will fix it.
The developer website isn't very helpful either. Basically suggesting not to use WiFi if the other fixes they suggest don't work.
http://www.whatsapp.com/faq/en/android/20887936
glitchexe said:
I know exactly what you're talking about because I experience it as well. It doesn't matter what ROM, (stock, CM10, PA etc) kernel, (stock, Franco, Trinity etc) or what WiFi network I'm on (work, home, coffee shop etc) but whenever I'm on WiFi my messages in WhatsApp are delayed when the application isn't open. I've basically concluded it's the app itself that has a problem with WiFi. I have no fix, I just keep hoping that the next update will fix it.
The developer website isn't very helpful either. Basically suggesting not to use WiFi if the other fixes they suggest don't work.
http://www.whatsapp.com/faq/en/android/20887936
Click to expand...
Click to collapse
but how come the other users of jellybean are not facing this problem?
mohaimed said:
but how come the other users of jellybean are not facing this problem?
Click to expand...
Click to collapse
No idea unfortunately
I know it was running fine for me on ICS, but I noticed it changed after JB. I run the version of WhatsApp offered directly from the website which I think is different from the Play Store, so I don't know if it was a version change, or something specific to JB.
If I know I'm going to be using WhatsApp I stay off WiFi. Not ideal, but it's the only thing I've done that's "fixed" it.
mohaimed said:
not yet. but my question is if the wifi network was the problem then my brothers htc one x running ics and galaxy tab running gingerbread should also face this problem in whatsapp,ryt? but they dont.is it the rom i am using?do u think getting back to stock might help? any recommendations? i love xenon
Click to expand...
Click to collapse
If you always had this problem since the day you bought the phone and on stock (not sure if you flashed a custom ROM right on the first day you owned it), probably not. But if whatsapp worked fine before and the problem was introduced after flashing a custom ROM/kernel, I'd say returning to stock will probably fix it.
Petrovski80 said:
If you always had this problem since the day you bought the phone and on stock (not sure if you flashed a custom ROM right on the first day you owned it), probably not. But if whatsapp worked fine before and the problem was introduced after flashing a custom ROM/kernel, I'd say returning to stock will probably fix it.
Click to expand...
Click to collapse
i have not tried using whatsapp in stock.i will probably try that.i will flash android revolution hd.thats based on stock,ryt? i will report soon.thanks for ur concerns
went stock. but the problem persists... is it a problem with whatsapp or jellybean???
mohaimed said:
went stock. but the problem persists... is it a problem with whatsapp or jellybean???
Click to expand...
Click to collapse
I've used whatsapp since day 1 I have my gnex. No issues whatsoever, not on ICS nor on JB. I also don't see this forum flooded with people complaining about whatsapp, so I'd say it's a specific problem linked to your whatsapp account and/or phone.
Petrovski80 said:
I've used whatsapp since day 1 I have my gnex. No issues whatsoever, not on ICS nor on JB. I also don't see this forum flooded with people complaining about whatsapp, so I'd say it's a specific problem linked to your whatsapp account and/or phone.
Click to expand...
Click to collapse
how can it be a problem in my whatsapp account?. and i would like to believe that its not a problem with the phone.if it was a problem with the phone than i guess other apps should face it too. dnt kno what to do
mohaimed said:
how can it be a problem in my whatsapp account?. and i would like to believe that its not a problem with the phone.if it was a problem with the phone than i guess other apps should face it too. dnt kno what to do
Click to expand...
Click to collapse
Beats me. However, with millions of users and billions of messages sent per day, things obviously can go wrong. Try contacting whatsapp support.
Petrovski80 said:
Beats me. However, with millions of users and billions of messages sent per day, things obviously can go wrong. Try contacting whatsapp support.
Click to expand...
Click to collapse
i agree things can go wrong.but not everyday.probably i will contact whatsapp support
I've used Whatsapp for a very long time, previously on an HTC Desire S and now on my GNex GSM and never had issues.... I'm on stock JB rom but I've tried several others with diff kernels and no probs whatsoever. Until today. Faced the exact same prob as the OP described (whatsapp msg's go thru or come very late on wifi but do so fine on 2G/EDGE - however everything else works just fine re gtalk msg's/browsing etc and whatsapp works fine too on my brother's SGS3 on wifi).
Was going nuts googling about it when my brother informed me that he'd changed the home ISP and now our wifi router was pumping out access from a new ISP's modem. So I tried switching back to the old ISP to test (swapped the cable modem that connects to our wifi router) and whatsapp works fine again. Then my brother switched back to the new ISP's modem and same problem for me on whatsapp! So we factory reset the router after upgrading it's software to latest from the manufacturers website and now, finally, whatsapp works fine for me on both ISP's modems.
Maybe you can try messing with your router (factory reset or look thru its settings or try another ISP input just to test?), maybe it will help. It's a strange issue though. (FWIW my router's a cheap one by TENDA and my phones wifi sleep policy is set to always on).
Guiding.God said:
I've used Whatsapp for a very long time, previously on an HTC Desire S and now on my GNex GSM and never had issues.... I'm on stock JB rom but I've tried several others with diff kernels and no probs whatsoever. Until today. Faced the exact same prob as the OP described (whatsapp msg's go thru or come very late on wifi but do so fine on 2G/EDGE - however everything else works just fine re gtalk msg's/browsing etc and whatsapp works fine too on my brother's SGS3 on wifi).
Was going nuts googling about it when my brother informed me that he'd changed the home ISP and now our wifi router was pumping out access from a new ISP's modem. So I tried switching back to the old ISP to test (swapped the cable modem that connects to our wifi router) and whatsapp works fine again. Then my brother switched back to the new ISP's modem and same problem for me on whatsapp! So we factory reset the router after upgrading it's software to latest from the manufacturers website and now, finally, whatsapp works fine for me on both ISP's modems.
Maybe you can try messing with your router (factory reset or look thru its settings or try another ISP input just to test?), maybe it will help. It's a strange issue though. (FWIW my router's a cheap one by TENDA and my phones wifi sleep policy is set to always on).
Click to expand...
Click to collapse
it helped..my brother changed those settings.i reverted it and nowwhatsapp is fine.. u r the maaannnn!!!!
mohaimed said:
it helped..my brother changed those settings.i reverted it and nowwhatsapp is fine.. u r the maaannnn!!!!
Click to expand...
Click to collapse
I knew it was something with the router
Swype'ed on my CM10 Galaxy Nexus

Mobile data randomly not working...

Within the last couple of weeks, I have to enable/disable airplane mode to get my data to work. It's random throughout the day. I've checked to make sure mobile data is enabled when it's not working, and it is. It shows 4G at the top, but just won't send/receive data. I wasn't having this problem when I first upgraded to JB, so I'm not sure what's going one. Anybody have similar problems/tips?
stbtigerr said:
Within the last couple of weeks, I have to enable/disable airplane mode to get my data to work. It's random throughout the day. I've checked to make sure mobile data is enabled when it's not working, and it is. It shows 4G at the top, but just won't send/receive data. I wasn't having this problem when I first upgraded to JB, so I'm not sure what's going one. Anybody have similar problems/tips?
Click to expand...
Click to collapse
Are you running a ROM other than stock? There have been hiccups similar to this on some AOSP ROMs, but I can't immediately think of anything that would be causing this on a (mostly?) stock ROM.
smelenchuk said:
Are you running a ROM other than stock? There have been hiccups similar to this on some AOSP ROMs, but I can't immediately think of anything that would be causing this on a (mostly?) stock ROM.
Click to expand...
Click to collapse
Sorry, I meant to stay I'm completely stock in the OP.
common issue with note II and my GSIII
looks like the same issue is happening on the Note II - thread.
For me, it seems like it happens more frequently when I leave a wifi connection; I have to enable airplane mode & disable it to connect to 4G LTE (band 14). I'm not rooted, so I can't run the logger that's suggested in the Note II thread. FWIW: it appears to affect me with or without Onavo VPN running.
Any suggestions would be helpful. My next thought is to figure out a way to ping/test the connection to the AT&T tower/gateway next time I run into the issue before using the airplane mode fix.
my GSIII config:
AT&T version
Jelly Bean 4.1.1 Stock (Samsung) ROM
Kernel 3.0.31-274808
Baseband I747UCDLK3

Nexus 5x wifi issues

Stock 6.0.1 mtc19v, on T-Mobile, july security update, never rooted this handset
I decided to start my own thread because I didn't want to hijack another's.
So here's the problem. Had my 5x for 3 days. And I love it, but it has weird wifi issues. I can't watch YouTube while I'm on wifi but it starts up with no issues while on LTE. Downloading apps and their updates take up to 20 minutes. While it's instant on LTE. Wifi calling is super choppy too. And my 5x occasionally disconnects too.
Everything else works fine on wifi. Chrome is quick, so is feedly.
So I searched here and on Google and many people have the same issue. Some say 6.0.1 was bugged.
Either way I tried all the advice given to others. My router and modem are up do date. I reset them various times. The problem can be replicated on my sister's wifi and my dad's.
Check my phone's APN. Changed to 2.4 and 5ghz bands on the phone. Went back to auto wifi band. Nothing.
Tried safe mode. No dice.
I even wiped. No luck either.
I also tried wiping the data and cache on a few apps, play store being one of them. Can't remember the other two.
Anything else I'm missing or is 6.0.1 really bugged?
Is there a possibility mtc19z has a fix? I haven't received that update yet.
Forgot to mention
I called Nexus tech support. They say it's not a known issue. Project fi's tech support said the same thing.
sheek360 said:
Stock 6.0.1 mtc19v, on T-Mobile, july security update, never rooted this handset
I decided to start my own thread because I didn't want to hijack another's.
So here's the problem. Had my 5x for 3 days. And I love it, but it has weird wifi issues. I can't watch YouTube while I'm on wifi but it starts up with no issues while on LTE. Downloading apps and their updates take up to 20 minutes. While it's instant on LTE. Wifi calling is super choppy too. And my 5x occasionally disconnects too.
Everything else works fine on wifi. Chrome is quick, so is feedly.
So I searched here and on Google and many people have the same issue. Some say 6.0.1 was bugged.
Either way I tried all the advice given to others. My router and modem are up do date. I reset them various times. The problem can be replicated on my sister's wifi and my dad's.
Check my phone's APN. Changed to 2.4 and 5ghz bands on the phone. Went back to auto wifi band. Nothing.
Tried safe mode. No dice.
I even wiped. No luck either.
I also tried wiping the data and cache on a few apps, play store being one of them. Can't remember the other two.
Anything else I'm missing or is 6.0.1 really bugged?
Is there a possibility mtc19z has a fix? I haven't received that update yet.
Click to expand...
Click to collapse
Try with bluetooth turned on, doesn't need to be connected to anything.
Also try enabling developer options enable the setting to use lollipop dhcp client.
OK I'll give it a shot
Darke5tShad0w said:
Try with bluetooth turned on, doesn't need to be connected to anything.
Also try enabling developer options enable the setting to use lollipop dhcp client.
Click to expand...
Click to collapse
OK so far, Bluetooth on does nothing for me. Apps still download slow and wifi calling does nothing.
I'll try the lollipop dhcp tomorrow, with Bluetooth on and off. I'll report then.
Thanks for your advice.
Darke5tShad0w said:
Try with bluetooth turned on, doesn't need to be connected to anything.
Also try enabling developer options enable the setting to use lollipop dhcp client.
Click to expand...
Click to collapse
Hi man, the lollipop dhcp didn't work. Tried it with Bluetooth on and off
Last option I can think off.
settings/backup & reset/network settings reset.
After that I would try doing a clean flash with the latest stock image, no apps etc and see what happens.
If that doesn't work I would return it for a new one.
Darke5tShad0w said:
Try with bluetooth turned on, doesn't need to be connected to anything.
Also try enabling developer options enable the setting to use lollipop dhcp client.
Click to expand...
Click to collapse
Darke5tShad0w said:
Last option I can think off.
settings/backup & reset/network settings reset.
After that I would try doing a clean flash with the latest stock image, no apps etc and see what happens.
If that doesn't work I would return it for a new one.
Click to expand...
Click to collapse
Tried that too. I'm stock never rooted. I've wiped twice already. Nexus support is barely any help. But yeah I'll try for a swap. Thanks.
Well project Fi couldn't help since I don't have their services. LG keeps telling me to call Nexus. Nexus keeps transferring me to project Fi.
I'm just gonna go buy another phone. This hassle isn't worth it.
sheek360 said:
Well project Fi couldn't help since I don't have their services. LG keeps telling me to call Nexus. Nexus keeps transferring me to project Fi.
I'm just gonna go buy another phone. This hassle isn't worth it.
Click to expand...
Click to collapse
You should be able to get a new one under warranty from where you brought it.
Darke5tShad0w said:
You should be able to get a new one under warranty from where you brought it.
Click to expand...
Click to collapse
Yeah I know. Tell them that lol.
I've always loved Nexus phones because of what they represent. But the customer service needs work.
sheek360 said:
So here's the problem. Had my 5x for 3 days. And I love it, but it has weird wifi issues. I can't watch YouTube while I'm on wifi but it starts up with no issues while on LTE. Downloading apps and their updates take up to 20 minutes. While it's instant on LTE. Wifi calling is super choppy too. And my 5x occasionally disconnects too.
Click to expand...
Click to collapse
My N5X has not had any wifi issues, thankfully, but I have had weird wifi issues on other android phones in the past. What has worked for me was to go into my router's settings and use DHCP Reservation to assign a specific IP address to the phone, and to make sure there were no conflicts in the IP assignments of various devices on the network. I also replaced the router's default DNS servers with Google's.
Those two steps have solved my android-related wifi issues in the past. But, again, I haven't had any issues with the N5X so this may or may not help you.
Nidstang said:
My N5X has not had any wifi issues, thankfully, but I have had weird wifi issues on other android phones in the past. What has worked for me was to go into my router's settings and use DHCP Reservation to assign a specific IP address to the phone, and to make sure there were no conflicts in the IP assignments of various devices on the network. I also replaced the router's default DNS servers with Google's.
Those two steps have solved my android-related wifi issues in the past. But, again, I haven't had any issues with the N5X so this may or may not help you.
Click to expand...
Click to collapse
I already tried the DNS change but I'll give the dhcp reservation a shot. Thanks.
Try ping and traceroute to confirm where in the path the problem is:
https://play.google.com/store/apps/details?id=ua.com.streamsoft.pingtools&hl=en
sfhub said:
Try ping and traceroute to confirm where in the path the problem is:
https://play.google.com/store/apps/details?id=ua.com.streamsoft.pingtools&hl=en
Click to expand...
Click to collapse
I'll give it a shot thanks
Nexus 5x wifi + Bluetooth.
So couple of years i use it without bluetooth turned on. With some wifi access points phone can't get in deep sleep. Some other access points sending packets to phone.
One day a read about bluetooth "on" options. And surprise, now phone can go deep sleep and dose not have battery drain.
Now i have to keep my bluetooth always on. Was same for android 6,7,8,8.1. with factory reseted.. different kernels dos not help.
Maybe some heard - it is hardware issue? Its go under warranty?

New firmware 47.1.A.16.20

Firmware 47.1.A.16.20 available.
It's a big change in the version number but no big changes visible on first look.
It has September security patches included. It's 250MB in size when updating from previous 47.1.A.12.270.
Android version is still 8.0.0.
Got it today on a Customized_DE
So it is apparently only security patches? When is Android Pie expected?
thanioan1981 said:
So it is apparently only security patches? When is Android Pie expected?
Click to expand...
Click to collapse
Starting November, as per Sony official announcement.
Feels like the battery is lasting longer again after the last update made it worse. Yes, i did reflash the last firmware with newsflasher, it still was worse than before but now it's fixed again. I flashed it again to try and fix my WIFI issues but i found a solution to it, disabling the option that keeps mobile internet always active while wifi is enabled in developer settings fixed it. It runs like a dream and every problem i had is gone now. Still loving this phone ^^
I read also on other forums that WIFI issues still exist for some users. For me the WIFI connection became a lot more stable, after using the 'Wifi analyser' app and choosing a more quiet Wifi channel !
Yeah JxFx I've had the wifi issues since day one. It's never went away. 2GHz connection is just ass. All the time. 5GHz is absolutely fine. This WiFi analyser app might help in the house, but then when I'm outside connecting to other WiFi networks (like the one at work) it's always ass because it's always 2GHz only. Just lived with it really since I like the Xz Premium so much
xPandamon said:
Feels like the battery is lasting longer again after the last update made it worse. Yes, i did reflash the last firmware with newsflasher, it still was worse than before but now it's fixed again. I flashed it again to try and fix my WIFI issues but i found a solution to it, disabling the option that keeps mobile internet always active while wifi is enabled in developer settings fixed it. It runs like a dream and every problem i had is gone now. Still loving this phone ^^
Click to expand...
Click to collapse
In my case this doesn't fix the issue
Hi,
I open Emma application and for my Sony G8141 there are only two available softwares
47.1.a.12.170 and 45.0.a.7.137.
How can I get new software 47.1.a.16.20 for installation in Emma application ?
Margiel said:
Hi,
I open Emma application and for my Sony G8141 there are only two available softwares
47.1.a.12.170 and 45.0.a.7.137.
How can I get new software 47.1.a.16.20 for installation in Emma application ?
Click to expand...
Click to collapse
You can also use FlashTool and download latest firmware inside the app via XperiFirm. There the latest one is available for a lot regions. Maybe your region doesn´t have the latest firmware available.
But you can use every firmware you want.
Which region firmware should I use? I am currently on customized DE, but I'm on att in the USA. I don't use the us oem because that disables Google pay. My problem is Google messages doesn't do group messages without the us oem.
Do any other regions allow group txts? I've only tried customized DE and UK.
Anyone else noticed an issue with latest firmware dropping cellular connection?
After updating to 47.1.A.16.20, my network drops at random times ( 3 - 4 times a day), and I need to restart to get working again. Tried 2 different ROM's, same result.
Had to downgrade to 47.1.A.12.270, which is stable again.
I can report that this update definitely fixed the Bluetooth bug I was having previously. It was not a critical bug, but somewhat annoying. In the past, whenever BT was turned on, it immediately showed that it was "connecting" to all my paired devices at once. Made no sense. After waiting for like a minute, it would stop doing it, I was then able to select the device I was actually trying to connect with, and then it would work normally after that.
After this update, it no longer has any weird behavior. The BT connection works normally.
I cannot comment on cellular connection or WiFi behavior. I have been having spotty cellular connection at work but that's because the T-Mobile coverage is not great in my area. WiFi seems alright before and after update, but I also haven't been paying too much attention because I don't really use my phone much when I'm in WiFi-covered areas anyway (home or work basically).
So it seems that this version will be the last Oreo build, where magisk v18 + xposed systemless 90.2 beta3 (thx to @russel5 patch) work.
Is there a way to update from rooted stock 12.75 without a total wipe?

Wifi and Bluetooth stop Working constantly

Hi,
I'm with the A50 for 3 weeks now. In the last couple of weeks I have a very annoying problem. A few times a day (sometimes 5-6) the phone disconnects from the wifi network and turns off the Bluetooth with no apparent reason.
When this happens the Bluetooth is actually turned off (not just disconnects). When I try to reconnect to a wifi network, I cannot (no response from the phone, although it does recognize available networks) and also the Bluetooth cannot be turned on at all.
The only way out of this is to switch to flight mode and back. That resolves it and everything goes back to normal. Then it can happen again in a few minutes or a few hours.
Anyone have an idea what's going on before I throw this phone away?
I thought I'm the only one facing these issues (in my case its not as frequent but its there). I also noticed that when changing EAP settings in certain wifi coneections, the settings app just force closes. Contacted customer support and they recommended doing a factory reset!
There is a big problem on this part of the smartphone, I encounter a problem with bluetooth and the wifi tends to cut also by now, but it returns to normal without going through the airplane mode for me.
I do not know if it's a hardware or software problem, but I think I'll return the smartphone to Amazon and go back to my S7 Edge
shadow_khan said:
I thought I'm the only one facing these issues (in my case its not as frequent but its there). I also noticed that when changing EAP settings in certain wifi coneections, the settings app just force closes. Contacted customer support and they recommended doing a factory reset!
Click to expand...
Click to collapse
I did a factory reset, in my case, nothing changed, I just lost my time doing it yesterday
What firmware do you guys have?
zenat said:
There is a big problem on this part of the smartphone, I encounter a problem with bluetooth and the wifi tends to cut also by now, but it returns to normal without going through the airplane mode for me.
I do not know if it's a hardware or software problem, but I think I'll return the smartphone to Amazon and go back to my S7 Edge
I did a factory reset, in my case, nothing changed, I just lost my time doing it yesterday
Click to expand...
Click to collapse
Can also confirm. Finished a factory reset now and I still face the same issue with the FC on changing EAP setings. Wifi keeps dropping. Unfortunately mine was bought from mediamarkt about 8 weeks ago. I'll contact the customer support again and see what they recommend.
I have similar problems with BT connected Samsung Galaxy Watch.
What I observed: when I switch off 2.4 wifi ( or "forget" all known networks so the phone does not connect ) then BT connection with watch works perfectly.
Strangely enough when I am connected to 5 GHz wifi BT seems to work OK.
So in my case: BT and 2.4 GHz wifi running together causes problems
As I saw in May update Samsung declares fix for wifi performance.
Let's see what happens
I don't know about bluetooth issue but I do have wifi issue, sometimes the wifi is not working so I have to turn it off and on again to fix it
pabgar said:
I have similar problems with BT connected Samsung Galaxy Watch.
What I observed: when I switch off 2.4 wifi ( or "forget" all known networks so the phone does not connect ) then BT connection with watch works perfectly.
Strangely enough when I am connected to 5 GHz wifi BT seems to work OK.
So in my case: BT and 2.4 GHz wifi running together causes problems
As I saw in May update Samsung declares fix for wifi performance.
Let's see what happens
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Click to collapse
Now that you say it, it's true that I had no disconnection when I was in wifi 5ghz !
Faust777 said:
What firmware do you guys have?
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Click to collapse
Last firmware for me
Faust777 said:
What firmware do you guys have?
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Click to collapse
I'm with the April security patch. Still haven't received the May update
shadow_khan said:
Can also confirm. Finished a factory reset now and I still face the same issue with the FC on changing EAP setings. Wifi keeps dropping. Unfortunately mine was bought from mediamarkt about 8 weeks ago. I'll contact the customer support again and see what they recommend.
Click to expand...
Click to collapse
If you could update me on what they say, that would be amazing. I'm in Berlin as well.
sagybp said:
If you could update me on what they say, that would be amazing. I'm in Berlin as well.
Click to expand...
Click to collapse
Here is what they said:
Dear Mr. [redacted],
We kindly ask you to carry out the following steps:
Please touch samsung members for about 1 second and then tap on "Error reports". Now select "Network / Connections" and activate "Send system log".
please describe your request again. This data will then be sent directly to the responsible department.
Kind Regards
[redacted]
tbh, this seems like they want to bs their way out of solving my issue. I have no expectation of hearing back from them.
zenat said:
Now that you say it, it's true that I had no disconnection when I was in wifi 5ghz !
Last firmware for me
Click to expand...
Click to collapse
So the may update right?
sagybp said:
I'm with the April security patch. Still haven't received the May update
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Click to collapse
Same with me still april update, samsung in my country is very slow at distribute update.
shadow_khan said:
Here is what they said:
Dear Mr. [redacted],
We kindly ask you to carry out the following steps:
Please touch samsung members for about 1 second and then tap on "Error reports". Now select "Network / Connections" and activate "Send system log".
please describe your request again. This data will then be sent directly to the responsible department.
Kind Regards
[redacted]
tbh, this seems like they want to bs their way out of solving my issue. I have no expectation of hearing back from them.
Click to expand...
Click to collapse
I just spoke to Samsung Germany today and they told me they are aware of this problem and it should be fixed with the next update and that they are working hard to get out until the end of the month. At least some hope.
I thought I was going crazy with my bluetooth problems... Glad to know samsung knows about this... thanks for info all
shadow_khan said:
Here is what they said:
Dear Mr. [redacted],
We kindly ask you to carry out the following steps:
Please touch samsung members for about 1 second and then tap on "Error reports". Now select "Network / Connections" and activate "Send system log".
please describe your request again. This data will then be sent directly to the responsible department.
Kind Regards
[redacted]
tbh, this seems like they want to bs their way out of solving my issue. I have no expectation of hearing back from them.
Click to expand...
Click to collapse
carlasan said:
I thought I was going crazy with my bluetooth problems... Glad to know samsung knows about this... thanks for info all
Click to expand...
Click to collapse
Wanted everyone to know I received the May update this morning which stated "Wifi stability fixes".
I updated it 5 hours ago. So far, no disconnections. Let's see.
sagybp said:
Wanted everyone to know I received the May update this morning which stated "Wifi stability fixes".
I updated it 5 hours ago. So far, no disconnections. Let's see.
Click to expand...
Click to collapse
Great news. Is bluetooth fixed also ? ( mean BT disconnections when wifi 2,4 connected )
sagybp said:
Wanted everyone to know I received the May update this morning which stated "Wifi stability fixes".
I updated it 5 hours ago. So far, no disconnections. Let's see.
Click to expand...
Click to collapse
Also got the May patch. Unfortunately changing EAP method in wifi still force closes the settings app.
A505G (americas) version still not yet updated
pabgar said:
Great news. Is bluetooth fixed also ? ( mean BT disconnections when wifi 2,4 connected )
Click to expand...
Click to collapse
All my problems were fixed after that update. I have no disconnections for a few days now!
I confirm. After May update all BT and WiFi problems are gone.
Strange issue with Wi-FI and Night Mode
Hi there,
I'm on the latest May '19 update with my A50 (A505FN) and just discovered a very strange issue: when Night Mode is enabled, I can't change advanced settings on WiFi connection, or the Settings app will crash as soon as I tap on the "IP Type" or "Proxy" option.
If I disable Night mode, then everything works fine and I can successfully change the above settings.
Think this is a SW bug...
Did someone experience the same behaviour?
Thanks in advance,
Max - Italy

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