Dead - Xperia Z5 Premium Q&A, Help & Troubleshooting

Hello
My phone every day once the state after death. where is the problem from?
Once the phone is turned off. By holding the power button and volume down ten seconds, it becomes clear.

iMohammadreza90 said:
Hello
My phone every day once the state after death. where is the problem from?
Once the phone is turned off. By holding the power button and volume down ten seconds, it becomes clear.
Click to expand...
Click to collapse
based on you description, i think i just experienced the same problem.
my device was vibrating and then i picked it up, but i found that the screen was freezing when i was trying to unlock my phone.
it just kept freezing and seemed it wont restart by itself so i had to press the volume button and the power button.

xda_shinyda said:
based on you description, i think i just experienced the same problem.
my device was vibrating and then i picked it up, but i found that the screen was freezing when i was trying to unlock my phone.
it just kept freezing and seemed it wont restart by itself so i had to press the volume button and the power button.
Click to expand...
Click to collapse
Yes, I have the same problem.
What is the solution?

iMohammadreza90 said:
Yes, I have the same problem.
What is the solution?
Click to expand...
Click to collapse
Take it back and get it fixed under warranty...
Sent from my SGP311 using XDA Labs

Related

[Q] Htc One X Wont turn on or go into Bootloader!! Please Help

Hi. I have a HTC One X and while I was at work last week my phone was working fine. when i had a break I went to check my phone and it would not turn on. Everytime I press the power button the camera flashes. Iv tried charging it and plugging it into my pc. the charging light doesn't show up and it doesn't connect to pc either as if i never plugged it in. Try to flash it but bootloader wont appear on the screen. Please help.
Does it power off if you hold the power button for 10 seconds?
Sent from my HTC One X using xda premium
No it doesn't do anything. The screen is black and the only thing it does is when i press on button the camera flashes.
c.reilly95 said:
No it doesn't do anything. The screen is black and the only thing it does is when i press on button the camera flashes.
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Click to collapse
camera flashes that sounds weird
ll_r1d0_ll said:
camera flashes that sounds weird
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Click to collapse
I had a similar problem a few weeks ago, although mine wasn't the camera flashing, it was the torch. I solved the problem by powering off and installing another rom. If the phone is powered on, hold the power button down until the hardware keys at the bottom start flashing and continue to hold until the flashing stops. Mine took about 30 seconds until the capacitive buttons started flashing then about another 4 or 5 seconds to stop flashing and power off. You should then be able to get into the bootloader
Sent from my ProBam by codexc @xda using xda premium
nogotaclue said:
I had a similar problem a few weeks ago, although mine wasn't the camera flashing, it was the torch. I solved the problem by powering off and installing another rom. If the phone is powered on, hold the power button down until the hardware keys at the bottom start flashing and continue to hold until the flashing stops. Mine took about 30 seconds until the capacitive buttons started flashing then about another 4 or 5 seconds to stop flashing and power off. You should then be able to get into the bootloader
Sent from my ProBam by codexc @xda using xda premium
Click to expand...
Click to collapse
ahan is this a software fault or a hardware fault?
ll_r1d0_ll said:
ahan is this a software fault or a hardware fault?
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Click to collapse
For me it was software, I had inadvertently set the torch to flash on pressing the power button, it worked fine with the screen on but once the screen went off it wouldn't come back on so I had to follow the steps above
sent from my proBAMed Hox with XDA Premium
nogotaclue said:
For me it was software, I had inadvertently set the torch to flash on pressing the power button, it worked fine with the screen on but once the screen went off it wouldn't come back on so I had to follow the steps above
sent from my proBAMed Hox with XDA Premium
Click to expand...
Click to collapse
ahaan thats weird never heard of this problem before
Hey ,i have the same problem as well. I thought i was the only one. i am thinking about taking it to the shop to see if they could fix it. I keep pressing the power button and eventually it would turn back on and work fine again. I've tried installing different Roms and even installed the stock rom but still the same problem. I would use it for a couple of days then randomly it would just go black and just camera flash every time i press the power button. Guessing its a hardware problem since i've tried different roms?

Brick maybe?

Hello there, I was installing Recovery using this, http://forum.xda-developers.com/showthread.php?t=1746682, I only went up to the first part of unrooting the phone where it asks me to connect my and install te recovery, my phone after the root did not want to turn on. I tried using the Volume +/- along with the home key, nothing, it just vibrates and nothing. I tried pulling out the battery and the same thing happened, no matter what I did, it vibrates and won't turn on. Also when I hook it up to the charger and try turning on it vibrates and it keeps vibrating in loops, around 2-3 sec apart. What is wrong with my phone? Please don't tell me it's a brick, I just got it yesterday ;p
infernel250 said:
Hello there, I was installing Recovery using this, http://forum.xda-developers.com/showthread.php?t=1746682, I only went up to the first part of unrooting the phone where it asks me to connect my and install te recovery, my phone after the root did not want to turn on. I tried using the Volume +/- along with the home key, nothing, it just vibrates and nothing. I tried pulling out the battery and the same thing happened, no matter what I did, it vibrates and won't turn on. Also when I hook it up to the charger and try turning on it vibrates and it keeps vibrating in loops, around 2-3 sec apart. What is wrong with my phone? Please don't tell me it's a brick, I just got it yesterday ;p
Click to expand...
Click to collapse
I think this kit is honestly the easiest way to brick your phone. There are simply too many options, most of them have no real use for this phone, and the free version never gets updated. Honestly think it's a bad move for people who are new to the game.
To get in download mode:
Start with the phone off.
Press and hold the home button and volume down button.
Press the power button until the phone vibrates.
Release the power button.
To get in recovery mode.
Start with the phone off.
Press and hold the home button and volume up button.
Press the power button until the phone vibrates.
Release the power button.
Release the volume up and home button when the blue text appears in the top left corner of the screen.
If these won't work, you are bricked. Time for JTAG.
I agree 100%. That kit seemed pretty helpful for some when this was still pretty new, but recently it seems there are more reports of failures (or worse) than successes. When you get this fixed I suggest reading all the stickies and then take it from there.
Good luck
Sent from my SGH-T999L using XDA Premium 4 mobile app

[Q] HTC ONE won't power one. Blinking home and back button

I recently installed the newest update for my HTC ONE. My phone is not rooted nor running a custom ROM. It was running well with the newest update for about a day, I turned it off one night after updating it and now it will no longer turn on. Whenever I press the power button the back and home button flash. Any clue to what's happening? The phone is charging and it shows me the charging screen. e
Erv92 said:
I recently installed the newest update for my HTC ONE. My phone is not rooted nor running a custom ROM. It was running well with the newest update for about a day, I turned it off one night after updating it and now it will no longer turn on. Whenever I press the power button the back and home button flash. Any clue to what's happening? The phone is charging and it shows me the charging screen. e
Click to expand...
Click to collapse
Broken power button?
andybones said:
Broken power button?
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Click to collapse
I should have also said that when I press the power button I can get the battery charging display on the scree to turn on and off. So I'm not sure if the power button is the issue.
Erv92 said:
I should have also said that when I press the power button I can get the battery charging display on the scree to turn on and off. So I'm not sure if the power button is the issue.
Click to expand...
Click to collapse
Are you holding it long enough?
Try holding volume down and power for like 20-30 seconds.
You call HTC support? Have you ever s-off our unlock the bootloader?
Sent from my HTC6500LVW using XDA Free mobile app
Erv92 said:
I should have also said that when I press the power button I can get the battery charging display on the scree to turn on and off. So I'm not sure if the power button is the issue.
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Click to collapse
I believe that there is battery protection circuitry that will not allow you to turn on the phone until it's charged. Leave it on the charger for a few hours, up to 24, and try again.
durgis said:
I believe that there is battery protection circuitry that will not allow you to turn on the phone until it's charged. Leave it on the charger for a few hours, up to 24, and try again.
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Click to collapse
Thanks everyone. Once the battery hit 70% it turned on.

Reboot Question

I'm about to receive my new Z1c. I've never had a phone that didn't allow access to the battery. What do you do if the phone totally locks up? Or does that never happen?
rebecker said:
I'm about to receive my new Z1c. I've never had a phone that didn't allow access to the battery. What do you do if the phone totally locks up? Or does that never happen?
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Click to collapse
In case your phone is freezing or totally locked, press power + vol up until it will vibrate 3 times then reboot your phone
rebecker said:
I'm about to receive my new Z1c. I've never had a phone that didn't allow access to the battery. What do you do if the phone totally locks up? Or does that never happen?
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Click to collapse
http://sony-xperia.mobi/eng/sony-xperia-z1-compact/631-sony-xperia-z1-compact-hard-reset-button.html
There is a hard power off button in red color in the microSD slot, press it 5s and your phone will turn off.
Pressing the power button and volume up at the same time also always worked reliably for me no matter what state the phone was in.
Iruwen said:
Pressing the power button and volume up at the same time also always worked reliably for me no matter what state the phone was in.
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Click to collapse
Worked for me also
Sent from my D5503

Long time to turn on.

Not really a problem but I was curious to see if it is normal for this phone to take a little while to react after pressing the power button. Seems to take a few seconds to vibrate after pressing the button.
Ragarianok said:
Not really a problem but I was curious to see if it is normal for this phone to take a little while to react after pressing the power button. Seems to take a few seconds to vibrate after pressing the button.
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Yes, I've noticed that too.
Sent from my ASUS_Z00AD using Tapatalk

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