Wi-fi issue, kepps scanning but cant connect - Nexus 5X Q&A, Help & Troubleshooting

Hello, bought a nexus 5x a few days ago and after a security update (april one i guess) wifi stoped working. It keeps scanning for networks but cant find any. Bluetooth, gsm, everything else works fine.
Tried to reset network settings, reset to factory settings, flashed all the updates from the google servers, flash a custom rom, delete "persist" folder, all with no succes, wifi just dont works. If anyone has any idea what to do, i'm ready.
Thanks in advance

Flash latest factory images
Sent from my Nexus 5X using Tapatalk

Hey, did that, flashed all the factory images.
Sent from my Nexus 6P using XDA-Developers mobile app

I just bought a used phone on eBay for a friend of mine, and he's having the same issues. Every time he tries to connect, the phone detects WiFi but doesn't connect. I had him reset his modem and router, and still nothing. He did factory settings on his phone as well, and still nothing. I had him find free WiFi at a restaurant and try that route, and he's still having issues. Will flashing new updates fix this issue, or is there something else needed in order to fix this solution?
I guess I can always have him send me his phone since he's not tech savvy! Any help would be appreciated.
Thanks

Have you tried the N Beta? https://www.google.com/android/beta
Shouldn't make a difference, but nothing really to lose by trying it. Other than there's a data wipe if you go back to stock. When I turned it off because some apps didn't work, it installed an OTA version in one shot with the latest version up to that point. With the data wipe. No security updates needed on top. That shouldn't make a difference either, but maybe it will.

Related

Kindle 6.3 Broken Wi-Fi

I recently came from ICS, and having issues with wi-fi there. So I went back to stock, hoping my issues would be resolved. Awesome. They aren't!
Wi-Fi doesn't work. I have/had hashcode's latest kernel flashed. I don't know what to do. Any ideas? D:
Any help is appreciated.
Thank you!
How are you wiping when you flash roms? Maybe you have messed up how your kindle connects to wireless . There has been a Mac address issue with the new kernel maybe yours never reverted when you went back to stock. Have you tried other networks? Have you done a factory restore? Do you mean pure stock not rooted?
Thepooch said:
How are you wiping when you flash roms? Maybe you have messed up how your kindle connects to wireless . There has been a Mac address issue with the new kernel maybe yours never reverted when you went back to stock. Have you tried other networks? Have you done a factory restore? Do you mean pure stock not rooted?
Click to expand...
Click to collapse
I wipe ; Factory Reset, System, Dalvik-Cache, Cache
And basically when I go to TURN-ON Wireless, no networks show. It doesn't even fully turn it on, it gets stuck in the middle of turning on the Wi-fi.
I went back PURE stock, NO ROOT. However, it seems I may have need of getting ROOT back. :/
I'm still curious if you performed a factory restore when you returned it to stock. I suppose your case could be that something burned out the wifi adaptor of the kindle although I bet its rare but not completely unreasonable. After a new clean flash when you reroot we will see those results ?
Probably totally unrelated, but have you ever had the locate-my-kindle software installed? I got similar weird behavior after a while when using that... first wifi networks were slow to come up, then it would struggle to turn on wifi, finally it'd just give an error and crash the settings manager or whatever it's called. I had to get rid of the software. Basically it was storing every single wifi network it ever came in contact with, even for just a second, and having too many entries hosed wifi. Uninstalling it seemed to clear those extra entries and restore functionality.
I do know that restoring your account from Google to your device and letting them keep copies of your wifi passwords can also cause issues although when I was testing roms for some devs on my droidx with known wifi issues ñot allow the Google restore and backup caused similar problems.

[Q] Sprint Galaxy Nexus; signal/3G issues

Sprint Galaxy Nexus
4.2.1
Not rooted
I performed a factory reset on my phone yesterday due to it bogging down and being rather slow. I never did a reset after getting the 4.2.1 update so I figured it was a good time. I woke up this morning, putzed around the house, and setup Tasker again. I laid my phone down for ten minutes while I got ready for work. Whenever I tried to wake my phone and nothing happened. I tried a few more times and the screen would not wake up. I pulled the battery, hard reset, reinserted battery and the phone wouldn't turn on. Then, I wiped the contact terminals (on the battery and the phone) and reinserted the battery and the phone booted up. However, since then I have had some major problems.
1. Power button does not always work properly. I have to press it several times to sleep or wake the phone. (Okay, not major, just inconvenient and probably unrelated to the issues below)
2. No data connection whatsoever.
3. In the data usage menu, there is no longer a data toggle switch.
4. Under the Network Mode option, LTE/CDMA produces absolutely no cell signal whatsoever. I have to switch to CDMA only. (WiFi works fine)
5. Toggling airplane mode, as some have suggested, does not cause the phone to connect to mobile data. Another factory reset did not restore mobile data. Rebooting did not restore mobile data.
6. All of these problems are true before and after factory reset. No new problems were created and nothing was exacerbated as a result of performing a factory reset.
I've been from one end of the internet to another looking for solutions to this problem and I have found that many are having a similar issue but toggling airplane mode or rebooting fixes it. Not the case for me. Most also seem to be having this problem after rooting. Again, not the case for me.
Any suggestions? I would prefer to not return the phone. Purchased from Radioshack and the 30-day warranty has expired. This is my second gnex already, as the first one's charging port broke. It took over a week to get this one from another store which graciously shipped it in to my store. There's also the issue of being broke and not really being able to afford another $30 activation fee on top of the deductible for a new phone.
Why not try reflashing the stock image and updating again to 4.2.1?
Beauenheim said:
Why not try reflashing the stock image and updating again to 4.2.1?
Click to expand...
Click to collapse
Wouldn't I have to root first?
nburns1825 said:
Wouldn't I have to root first?
Click to expand...
Click to collapse
Not at all. You'd use Odin . Myself I have very spotty sprint signal in my home. Spoke to a corporate executive and they mailed me an AirRave free . Never have less then full bars 3g all around home. You should a- flash to stock using Odin following posts in sprint sextjon . b - call up and try to get an airavana.
Sent from my Galaxy Nexus using Tapatalk 2
n0ve said:
Not at all. You'd use Odin . Myself I have very spotty sprint signal in my home. Spoke to a corporate executive and they mailed me an AirRave free . Never have less then full bars 3g all around home. You should a- flash to stock using Odin following posts in sprint sextjon . b - call up and try to get an airavana.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Excellent. I will give it a shot at some point today or tomorrow and then let you know how it worked out. Thanks!
So, I restored the phone to stock. Signal is still non-existent on LTE/CDMA mode. Cannot perform Profile or PRL updates. Still no mobile data. I'm guessing hardware failure?
Also, on setup it asks for a SIM card. And at the bottom of the drop-down menu, it says "No SIM card|Sprint" or "No SIM card|No Service" depending on if I am in CDMA or LTE/CDMA.
Also, in the Status menu:
My phone number
Unknown
MIN
Unknown
PRL Version
Unknown
ICCID
Unknown
Seems a little odd to me.
Attempted fully rooting and flashing radios. No luck there either. It's also not wanting to update. Tells me my phone is up-to-date (connected via WiFi). Downloading Cyanogen now to see if it will work in the morning.
And while attempting to flash a new ROM, got the famous "can't copy anything to the device ever, under any circumstances" error.
Update: Got CM10 installed. Still "No SIM" error, no 3G, no data, no LTE. Found some more information on this No SIM error. Apparently a few others have had this same problem and in the end had to get a new phone.
Anyone know anything?
You should a- flash to stock using Odin following posts in sprint sextjon
I've been back to stock twice now. The first thing I did was flash to stock. Then I played around a bit and now I'm back to stock again.
Is there a difference between using Odin and Nexus Root Toolkit to return to stock?
Bump
Wow, one day and my thread is buried!
After battling for about a day, I got updated to JB 4.2.1, I can do profile and PRL updates again, but there is still no 3G/mobile data, and I still have zero bars on LTE/CDMA and have to use just CDMA. I am currently stock but the bootloader is unlocked, no root.
If anyone has heard any solution, please help. Also, if there's a difference between flashing to stock with Odin vs NRT, please say so.
nburns1825 said:
Wow, one day and my thread is buried!
After battling for about a day, I got updated to JB 4.2.1, I can do profile and PRL updates again, but there is still no 3G/mobile data, and I still have zero bars on LTE/CDMA and have to use just CDMA. I am currently stock but the bootloader is unlocked, no root.
If anyone has heard any solution, please help. Also, if there's a difference between flashing to stock with Odin vs NRT, please say so.
Click to expand...
Click to collapse
Try fastboot flashing your LTE and CDMA radios again. As far as I know, fastboot commands do NOT require root. I had a similar issue.
Edit: link to post with directions http://forum.xda-developers.com/showthread.php?p=39446679
Sent from my R2-D2 unit on the far side of the moon
Indeed, fastboot does not require root. I've flashed my radios several times now in various different ways. I even flashed different versions. I attempted again but with no luck. I have normal service when using CDMA but nothing on LTE/CDMA. Still no data, still "No SIM card" error.
Pretty sure I'll have to get it replaced. I've gone from stock JB back to stock ICS, rooted, CM10, back to stock ICS, rooted, back to stock JB unrooted, and flashed three different radios. I'm surprised I haven't managed to brick it yet.
UPDATE: Sprint is sending me a new phone, for free.

US991 Upgraded to Marshmallow and now mobile data doesn't work

I am using LG G4 US991 in Canada. It is unlocked and i am using it over Fido. With Android 5.1 I had no issue, everything was working smooth. Then i got the marshmallow updated and I had following three issues
1. Mobile data plan isn't working .... I used this link to configure the APN http://www.fido.ca/consumer/content/configure-unlocked-device-guide but no success. I factory reset the phone, restarted and tried whatever i could but still same problem ... Is it a known issue ? Is there a fix ?
the other 2 issues aren't that important as of now. Heating up and battery drain. I can live with those as long as my data starts to work.
P.S: The wifi is working with no issue.
Having this same issue but no luck in finding the procedure how to downgrade back to lollipop. My software version US991120c and it is a US cellular phone.
dabdul said:
Having this same issue but no luck in finding the procedure how to downgrade back to lollipop. My software version US991120c and it is a US cellular phone.
Click to expand...
Click to collapse
Thanks for letting me know. Seems like i am not the only one. Please let me know if you find something and I will let you know if i find something.
I am also having the same issue. Only wifi works, but no data connection.
Any news with this issue?
still no data connection for me.
Same issue for me, any known solution?
i am in italy & using us991 ... i also update to Marshmallow & facing same problem.. i try many things but no luck.. i think we have to wait for root this version first then problem may be solved ..... & try to downgrade can hard brick this phone .........
Did you fix this problem?
I just go the Marshmallow update and now my data is no longer working.
APN seems fine...
Hey
I'm in that same situation but I'm with Rogers. I did a factory reset, ttriple checked my APN, tried non LTE APNs, no luck.
Everything worked before the MM update.
Did you find a fix??
same issue. is there any way to downgrade?
I had the same problem on Sprint after taking the OTA. Here's what worked for me:
Connect to wifi
Go to system settings> system update
Tap each of the categories and wait to receive a pop-up saying it's completed before tapping the next one.( update PrL, update profile, etc) after each one is updated. Reboot and toggle wifi off. Mobile data should return. Again this worked for me on Sprint, I tried apns and reset to factory and nothing worked till I tried this simple approach. I am all stock, never rooted or forced an OTA. Let me know if it works or not for you
i'v found the solution.
here is a link for fix
http://forum.xda-developers.com/g4/general/fix-us991-mobile-data-doesnt-t3356706

Device forgets all saved WiFi passwords when toggling it off and on again

Hello guys!
I have weird problem!
I got broken OP3 A3003 (64gb model) and repaired it. It works perfectly but there is just one annoying fault that i cant seem to find answer to. The WiFi will not reconnect to saved hotspots after i toggle it off and back on again. Everytime i must give the password again and again. after i connect it works perfectly an no hiccups at all. just the reconnecting not working. I can see the saved network in the list but deleting it does not work. I havent yet rooted, im on latest stock and the bootloader is locked. Tried factory reset but same problem occurs.
Searching web and Oneplus forums pointed that there is couple others having same problems but no solution from anyone.
Do anyone have had any of this kind of problem and how did you solve it?
I like Oxygen OS itself but rooting is a must! after i can give logs or stuff if needed!
Update to latest oxygen os or open beta, if updating won't fix your problem then perform a factory reset.
Like I said I tried factory reset but did not help unfortunately I updated to open beta 38 last night but did not help either. 'm gonna try open bootloader and flash the firmware again completely and see.

Android 10 broke my phone's Mobile Hotspot Functionality.

Samsung Galaxy A50 (SAM-A505FN)
Android 10
One UI 2.0
Hello,
I updated my phone last night with the above updates and for some reason, Windows 10 now no longer sees my phone's hotspot.
Other devices in my home connect to the phone just fine. No updates were applied to my PC before or after the phone update.
I've reset everything on the phone multiple times. The network isn't hidden. Encryption doesn't make a difference. Changing the band doesn't do anything either.
The phone connects to the internet fine via USB and Bluetooth.
Does anyone know what could have happened and if there is a way to solve this issue?
Thank you.
mrelba said:
Samsung Galaxy A50 (SAM-A505FN)
Android 10
One UI 2.0
Hello,
I updated my phone last night with the above updates and for some reason, Windows 10 now no longer sees my phone's hotspot.
Other devices in my home connect to the phone just fine. No updates were applied to my PC before or after the phone update.
I've reset everything on the phone multiple times. The network isn't hidden. Encryption doesn't make a difference. Changing the band doesn't do anything either.
The phone connects to the internet fine via USB and Bluetooth.
Does anyone know what could have happened and if there is a way to solve this issue?
Thank you.
Click to expand...
Click to collapse
After updating the device, did you boot into recovery mode and select the "wipe cache partition"?
Sent from my SM-S767VL using Tapatalk
I already tried this. No change.
mrelba said:
I already tried this. No change.
Click to expand...
Click to collapse
Well, basically, after applying stock updates, if factory resetting and wiping cache in recovery isn't fixing the issue, about the only other option is to flash back to your previous stock firmware.
But, your issue might be caused by some other app/apps that you have installed. To test that theory, try booting into "safe mode", if the issue does not occur while in safe mode, that means the issue is caused by something that you installed.
Or, this issue may be caused by some other setting in your device settings that needs to be changed.
Did you update via OTA or did you flash the updated firmware via PC/flashtool?
Sent from my SM-S767VL using Tapatalk
No, I updated over my carriers update roll out. No flashing or anything. Just doing things legitimately.
mrelba said:
No, I updated over my carriers update roll out. No flashing or anything. Just doing things legitimately.
Click to expand...
Click to collapse
Try downloading that exact update version and then flash it via PC. It usually does a better job than updating directly over the air.
Sent from my SM-S767VL using Tapatalk
Hi if you have any problems try to reflash to previous version via ODIN

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