What's App Notification issue - HTC 10 Questions & Answers

I just wanted to find out does anyone else not receive the red circle (on the app itself) with the number of what's app notifications in it.
I receive the whats app icon in the notification banner but that is it. On my s7 edge i receive the icon in the notification banner and also a orange circle on the whats app app with the number of messages, my G5 is the same.

even me not receive the red circle ( M7 and 10 )

Already been discussing this here
http://forum.xda-developers.com/showthread.php?t=3376845

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I'm not getting the red dot appearing on any apps.
So the texting app has (on all other handsets) shown a red dot in the corner when there's an unread text. That's not happening here?
I've moved from MIUI to Nova launcher and still the same? Nothing on the built in messaging app or any other texting app?
I am getting a sound alert on incoming texts and emails, but nothing else. So I have to go and look in both the email and text apps to see if anything new is there!
Only had the phone 2 days so could be missing something??
It's the global version running MIUI version 9.6.6.0. Its the 4/65 model.
Thanks for any help...
You have to do three things in the app info section of each app you want notifications for:
1) Hold the app (Nova Launcher allows this), click app info. Turn on Auto Start.
2) Then, go to battery optimization below it and click no restrictions.
3) Then, go to notifications in the same area, customize with led notification, vibrate etc.
4) If the above three still don't allow it to work, then you must also lock the app in recents (lower right menu button), hold the app and lock it.

Android 10 & Viber notifications

When I receive a Viber message notification but for some reason I don't want to open it that moment, the notification is being removed after ~30 minutes from notifications drawer, from lockscreen, notification dot also removed from app icon. From everywhere that would remind me that I had a message. If I open Viber app it still shows as unread though.
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Whatsapp Notifications

Apologies if this has been addressed elsewhere. I have just got the note 10 plus 5g. Since getting this I cannot get the whatsapp notification in my status bar. I can get sound, vibration, edge lighting and peeking message. If I miss these then I have no way of knowing I have a message until I open the app. Why can I not get the icon in the status bar where all my other apps notifications show up? Any help would be appreciated. The phone is now on android 10 and pop ups are no longer an option. Not that I want them anyway. Thanks
check notifications in Settings, you might have blocked notifications for WhatsApp by mistake
stevegbee said:
Apologies if this has been addressed elsewhere. I have just got the note 10 plus 5g. Since getting this I cannot get the whatsapp notification in my status bar. I can get sound, vibration, edge lighting and peeking message. If I miss these then I have no way of knowing I have a message until I open the app. Why can I not get the icon in the status bar where all my other apps notifications show up? Any help would be appreciated. The phone is now on android 10 and pop ups are no longer an option. Not that I want them anyway. Thanks
Click to expand...
Click to collapse
SOLVED:
In the whatsapp settings which had transferred from my previous phone, the led light notification was set to white. With the note 10 plus not having an led light this was clearly causing some issue. On changing the led light setting to none, the notification now shows on the status bar and badge count.

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