pls help me to solve this issue - Desire 820 Q&A, Help & Troubleshooting

I update my device to marsh mallow the other day. so now i am suffering with a problem, when i am using my power button to lock the screen,after that i cannot go back to home screen.Its showing a blank display.Please help me some one to solve this issue. every time i want to restart and use the device. Even screen go to sleep mode, the result also same.
my device details
HTC desire 820 U ( updated from kitkat to lollipop not official, just follow this link http://forum.xda-developers.com/member.php?u=7077631 )

Related

Any problems to my phone ???

My phone seldom hangs(actually it hangs at a extremely low chance) and doesn't do anything even if i press the home button (though it can turn off the screen by pressing the power button)
I wonder if it has some problems or bugs
NOTE:
1.my phone is rooted
2.I had flashed the ROM once as the phone is bricked
3.I'm now using I8150ZSLD1 ROM
4.it's later updated to I8150ZSLM4
anyone who can help me PLEASE reply this post, give me some suggestions or just tell me to flash another ROM cuz it hung once today & I'm very very worried about it.

[Q] htc desire 816 stuck at boot screen. pressing power+vol up not fixed the problem

hi averyone,
I need some serious help:angel:
my htc desire 816 stuck at boot screen(htc screen), I already try to restart with press power button+vol up. But it didn't work.
My device back to stuck at boot screen again.
2 days ago I got notification from HTC on my device for update software.
I follow the instructions, download then install. success.
Now, this morning. Just wake up and found my device hang at boot screen.
I create new thread coz I can't find this situation in this forum yet.
Please anyone kindly help my situation.
thanks anyway:good:
after few hours phone shutdown, maybe battery running out.
then I charge until 6 hour. and now my phone totally dead.
If you have knowledge for my situation I really appreciate it.
still waiting your help
cr4ftuser said:
after few hours phone shutdown, maybe battery running out.
then I charge until 6 hour. and now my phone totally dead.
If you have knowledge for my situation I really appreciate it.
still waiting your help
Click to expand...
Click to collapse
SOrry to know about your loss. Is your phone unlocked and rooted by any chance? If so then there are some alternatives. If not, it is much better to check with HTC support so that they will get you fresh installation if it is still under warranty. All the best.
vbrsekhar said:
SOrry to know about your loss. Is your phone unlocked and rooted by any chance? If so then there are some alternatives. If not, it is much better to check with HTC support so that they will get you fresh installation if it is still under warranty. All the best.
Click to expand...
Click to collapse
Dear vbrsekhar,
thanks for your respond.
my phone still locked & unrooted.
I will go to HTC support. Thanks anyway.
cr4ftuser said:
Dear vbrsekhar,
thanks for your respond.
my phone still locked & unrooted.
I will go to HTC support. Thanks anyway.
Click to expand...
Click to collapse
I experienced it when I freeze user interface of HTC. It is HTC blink. When I defrost is my phone started.
To do this, I first removed SIM and microsd and re-plug them. Then from settings panel at the right top, I found Rom Toolbox and defrosted apps.
How did u resolve it?
Hi,
My phone is also stuck at booting screen. Just wanted to know how did u resolve this problem. thank u in advance
cr4ftuser said:
hi averyone,
I need some serious help:angel:
my htc desire 816 stuck at boot screen(htc screen), I already try to restart with press power button+vol up. But it didn't work.
My device back to stuck at boot screen again.
2 days ago I got notification from HTC on my device for update software.
I follow the instructions, download then install. success.
Now, this morning. Just wake up and found my device hang at boot screen.
I create new thread coz I can't find this situation in this forum yet.
Please anyone kindly help my situation.
thanks anyway:good:
Click to expand...
Click to collapse
my desire 816 hangs at start screen
PLs help me
my desire 816 stucked at boot screen
---------- Post added at 02:56 AM ---------- Previous post was at 02:40 AM ----------
Prachi Aswani said:
Hi,
My phone is also stuck at booting screen. Just wanted to know how did u resolve this problem. thank u in advance
Click to expand...
Click to collapse
u got any help?
cr4ftuser said:
hi averyone,
I need some serious help:angel:
my htc desire 816 stuck at boot screen(htc screen), I already try to restart with press power button+vol up. But it didn't work.
My device back to stuck at boot screen again.
2 days ago I got notification from HTC on my device for update software.
I follow the instructions, download then install. success.
Now, this morning. Just wake up and found my device hang at boot screen.
I create new thread coz I can't find this situation in this forum yet.
Please anyone kindly help my situation.
thanks anyway:good:
Click to expand...
Click to collapse
hey, check for RUU for your varient. If available flash stock RUU.
Android 5.0 is very different than 4.4, I suggest you to perform a factory reset on your phone from hboot.
Press power + vol down buttons to enter in hboot
Same problem. Phone has boot loop and not enter to fastboot.
When reconnect battery, phone go to boot loop and nothing.
Try Press power + vol down buttons, but nothing. Has solutions? Or hardware problem?
My htc desire 816 is rooted and it powered off and got stuck on android is upgrading screen
Can anyone help?
Got it solved by pressing POWER + VOLUME UP for about 20 secs, after it vibrates and light gets brighter and it will start. Before I also removed SIM and SD cards and plug them back in.
guys I had same experience mine. here is what I did. I opened the back cover, disconnects the battery and connected it back my phone came back but I discovered that the battery stoped charging but phone is working well. don't know why the battery stoped charging
stuck in logo
my phone htc desire 816 dual sim is stuck in logo while installing custom rom,i was using twrp recovery when i touch wipe option in twrp recovery i show mny options "system,cache,internal storage etc i tick all option except external and usb,after tick option then i swap and reboot mobile is is stuck on screen,i am trying to go to recovery but nothing hppnd
its still stuck wht i do plz tell me
htc desire 816 dual sim stuck at boot screen
vbrsekhar said:
SOrry to know about your loss. Is your phone unlocked and rooted by any chance? If so then there are some alternatives. If not, it is much better to check with HTC support so that they will get you fresh installation if it is still under warranty. All the best.
Click to expand...
Click to collapse
bro please help..my bootloader is unlockes...i was trying to root my phone using cwm recovery and super su zip...after flashing zip my phone stuck at boot screen...please help!!
It worked for me!
sybor said:
Got it solved by pressing POWER + VOLUME UP for about 20 secs, after it vibrates and light gets brighter and it will start. Before I also removed SIM and SD cards and plug them back in.
Click to expand...
Click to collapse
This actually worked for me, i replied bcs i want to help more people with this same problem! Just do the sam thing as me and it will probably work! THANK YOU!

[Q] Touch Problem

hey guyz .....
My device HTC 816 Dual SIM ... I have a problem with touch ..... after update software to 1.58 I started losing the touch key after key
NOW .... I lost 3 bottom keys ( back + home menu ) and I have to press more than 3 times til I can hit the key
please help me
same problem with touch
livefree159 said:
hey guyz .....
My device HTC 816 Dual SIM ... I have a problem with touch ..... after update software to 1.58 I started losing the touch key after key
NOW .... I lost 3 bottom keys ( back + home menu ) and I have to press more than 3 times til I can hit the key
please help me
Click to expand...
Click to collapse
i have the same problem with my htc desire 816 ... pleaseeeeeeeeeeeeeeeeeee help
really guys, give some information and history about your devices. software/hardware information, carrier, root/update information, stock/custom rom history..
I had the same issue
sometimes the back button works while the most of the time its not working , touch anywhere on the screen is very hard
some times it respond with hard / tough touch
I have stock rom used , same issue persist after factory reset , I did also tried to do soft reset with the same results
not rooted yet
Version 1.58.401 is currently used , no custom recoveries , boots .. etc
hi,we have same problem. you can join to this thread and help us!
http://forum.xda-developers.com/desire-816/help/htc-desire-816-touch-screen-properly-t2985729

[q] htc one m8: Very very urgent assistance needed please!!!

Hi there
I've been writing about my problem for days now and I still haven't sorted it out. I'm just making the problem worse everytime I read all these forums. I messed up. I rooted when I shouldn't have. I get that. Please, I beg one of you to help me.
I tried to load software this morning and it just died. Screen went back. It seeemed to have been hard bricked. But then on the XDA forum I read how to keep playing with the up down volume buttons and the power buttons and it sometimes goes on.
Mine came on and it seems to have gone to recovery / install / etc screen (big buttons). Whatever I select, it always shows restarting and then the screen dies again and I have to play with it again. Obviously the software is messed up.
What software do I load here at this screen? What do I select? Recover or install or what? Please guys, the phone is on sufficiently enough that HTC will be able to see the phone was rooted. So I won't be able to get them to help. I need your help. Please???
Shydzz said:
Hi there
I've been writing about my problem for days now and I still haven't sorted it out. I'm just making the problem worse everytime I read all these forums. I messed up. I rooted when I shouldn't have. I get that. Please, I beg one of you to help me.
I tried to load software this morning and it just died. Screen went back. It seeemed to have been hard bricked. But then on the XDA forum I read how to keep playing with the up down volume buttons and the power buttons and it sometimes goes on.
Mine came on and it seems to have gone to recovery / install / etc screen (big buttons). Whatever I select, it always shows restarting and then the screen dies again and I have to play with it again. Obviously the software is messed up.
What software do I load here at this screen? What do I select? Recover or install or what? Please guys, the phone is on sufficiently enough that HTC will be able to see the phone was rooted. So I won't be able to get them to help. I need your help. Please???
Click to expand...
Click to collapse
Can't you go to bootloader > fastboot and use RUU?
i had almost same problem and managed to do this .
connect phone to charger or to pc via usb , keep pressing power and volume up bottons , unless phone starts charging (with charging battery logo),it will take 1 minute or so , after that remove cable and push Volume down and Power button together, keep pressing for a few second and phone should boot in bootloader , then you can choose fastboot mode and do RUU method , or if you have custom recovery , you can install some rom with it or restore backup (if you have one)
1. Put your device in bootloader/fastboot mode and run command fastboot getvar all and post result here (minus serial no. & imei no.)
2. Which recovery is that (you mentioned big button), TWRP ?
Hey guys
Thanks for the responses. It was just too daunting for me, so I took it to a repair centre. They will load the stock htc software on it.
Thanks anyway
OK ... no problem ...that's what we're going to suggest to you too. We have almost all the files needed on XDA

HTC M8 stuck on the htc logo

Hi everyone ,Im new here and dosent really understand in cellphones hardware so i will try to explain myself good enough for you to understand .
Yesterday i had some problems with my device (Htc m8) ,the power button didnt worked and if i pressed the middle button at the buttom of the screen it did a screenshot .
I saw that i have a software update that i didnt install yet and i thougt it will help .
The device was in the update mode for 7-8 hours and when he finish he got stuck on the logo screen .
I can get to the "Software status fficial(***LOCKED***)" and i tried almost every option in here and nothing comes up /
HBOOT (cant touch it)
FASTBOOT(open more options - HBOOT ,RAMDUMP,REBOOT.REBOOT FASTBOOT ,POWER DOWN)
RECOVERY (does a restart)
SIMLOCK(didnt try ,dont think its connected to the problem )
CHECK SMARTSD (didnt try )
IMAGE CRC (didnt try )
SHOW BARCODE (show me barcodes )
Can you please help me ?
Is there a way to open the device without losing all the memory (contects ,notes ,photos ,etc) ?
Thank you .
DC 2 said:
Yesterday i had some problems with my device (Htc m8) ,the power button didnt worked
Click to expand...
Click to collapse
So the power button didn't work in OS before? But now it does in bootloader (assume it works, otherwise you would not be able to select the options in bootloader).
What does it say for OS number on the bootloader screen?
DC 2 said:
Is there a way to open the device without losing all the memory (contects ,notes ,photos ,etc) ?
Click to expand...
Click to collapse
Unlikely. You should have been backing up your data all along; instead of wishing you did after a disaster strikes.
redpoint73 said:
So the power button didn't work in OS before? But now it does in bootloader (assume it works, otherwise you would not be able to select the options in bootloader).
What does it say for OS number on the bootloader screen?
Unlikely. You should have been backing up your data all along; instead of wishing you did after a disaster strikes.
Click to expand...
Click to collapse
OS-6.14.707.1
The power button didnt worked for a few hours before the update and now its working /

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