Crazy Android System ?! - Nexus 5X Q&A, Help & Troubleshooting

About 3 days ago the battery drain on my Nexus 5X went crazy. I found out that the "app" Android System do not let the phone sleep and keeps it awake all the time. That is why the phone can not even get into doze mode and drains about 8% per hour when the screen is off. I tried restarting the device and also force stopping the Android System. Both without any succes. Do anybody knows what to do with it? Or should I just wait if it will go back to normal? I do have screenshots, but the XDA will not let me post outside links...

Interested about that.
Ur screenshot may be useful, host them in a site like imgur and replace dots by other letters.
Envoyé de mon Nexus 5X en utilisant Tapatalk

Screenshots
ht_tp://_postimg[dot]org/image/5r5nyu9c1/
ht_tp://_postimg[dot]org/image/481jlr4xt/
Well just delete the two underscores and the "dot" thing

I am having the same problem. It occurs randomly, most often when I have just charged the phone and removed the cable. If i am correct, a wakelock under the name *backup* is holding the phone awake, it might be the same in ur case. I've done a research on this, turned out this is unfixable unless you have some sort of wakeblocker, which my current rom lacks of. I tried using xposed with its modules, but it gave me a ton of bootloops and i gave up on it. The only temporary fix for me is to reboot the phone. Until it happens again. No clean flash nor anything i have tried seemed to have helped. I even tried disabling all services and receivers from Android System, no luck again. That is one hefty problem

luckana said:
I am having the same problem. It occurs randomly, most often when I have just charged the phone and removed the cable. If i am correct, a wakelock under the name *backup* is holding the phone awake, it might be the same in ur case. I've done a research on this, turned out this is unfixable unless you have some sort of wakeblocker, which my current rom lacks of. I tried using xposed with its modules, but it gave me a ton of bootloops and i gave up on it. The only temporary fix for me is to reboot the phone. Until it happens again. No clean flash nor anything i have tried seemed to have helped. I even tried disabling all services and receivers from Android System, no luck again. That is one hefty problem
Click to expand...
Click to collapse
I have exactly same problem with wakelock. It happens only after charging. Everything is OK after restart.

It has happened to me sometimes on my old HTC One X and I think it happened also once on this 5X, but it was just for about a day or so. It disappeared itself with time, I didn't do anything with it then. Now it's been 6 days, I have to charge the phone twice as frequently and neither the reboot nor the force stopping everything works. I really don't know what to do in this case. Also this phone isn't rooted yet, so I can't just flash the system again as on my old HTC... I'm still hoping it will disappear by itself asap
But do you anybody have any other ideas what can I try to do to stop that crazy system app?

same problem here...
had the phone about 350 hours with no restart and i thought i would give it a reboot..
same think happened...android system was going from 2% to 20% in a matter of hours..
installed an app called GSam Battery monitor..showed me the phone was not going in deep sleep (Doze mode) at all...
here is an attachment if anyone can understand better than me..

I posted a similar thing in the battery life thread. Very odd really as I've had the phone a few months now but it also only started with me a few weeks ago. Really can't think of a trigger for it... I doubt the April update would have been significant enough to create an issue, but who knows.

Exactly. After about 4 months of working excellently and about 400 hours without restarting, after charging it's immediately goes into this "mode" when the Android System won't let the phone sleep. Even restart didn't help me, but now after 3 restarts it goes to normal. One bad thing... after every single one charging, every time I put the phone on the charger it goes crazy again and I have to restart the phone after every cutting of of the charger... it makes me really angry when the phone is only 4 months old and even the "okay" battery life isn't that good on this phone... God I just need to find a solution, that's insane...

Jandiey said:
Exactly. After about 4 months of working excellently and about 400 hours without restarting, after charging it's immediately goes into this "mode" when the Android System won't let the phone sleep. Even restart didn't help me, but now after 3 restarts it goes to normal. One bad thing... after every single one charging, every time I put the phone on the charger it goes crazy again and I have to restart the phone after every cutting of of the charger... it makes me really angry when the phone is only 4 months old and even the "okay" battery life isn't that good on this phone... God I just need to find a solution, that's insane...
Click to expand...
Click to collapse
THIS!!!!
the phones battery life was a big "ok i can just play a bit less so i can get through the day and IF anything happens i know it has fast charge so ok"
nowadays i have to reboot after EVERY charge....
p.s.
anyone that faces the same problem but WITH mai's security update? do we have any hope that it will fix that problem?

Not sure if it's a one-off, but I decided to uninstall the game "8 Ball Pool" by miniclip as it appeared on my battery usage stats when I'd not opened it in days. Since then, even after a recharge, the phone seems to be going to sleep as normal.
I'll monitor to see how things go but perhaps it could genuinely be a rogue app. It's a little disappointing that doze wouldn't block the keep awake requests - I thought that was one of the main purposes of it.

The same issue occurs for my Nexus 5X: after device disconnected from a charger, Android System process starts to keep device awake until next restart. As I understand from comments above factory reset does not help to solve a problem. Has anybody met the similar problem with custom ROMs/kernels?

scoobygram said:
The same issue occurs for my Nexus 5X: after device disconnected from a charger, Android System process starts to keep device awake until next restart. As I understand from comments above factory reset does not help to solve a problem. Has anybody met the similar problem with custom ROMs/kernels?
Click to expand...
Click to collapse
It started with the latest update I think. It hasn't happened once ever before. I hope they already know what's happening and with the May update it will be gone. I don't think there's any other solution when you don't want to flash custom ROM and stay on stock... :/ we have to wait.. :/

Jandiey said:
It started with the latest update I think. It hasn't happened once ever before. I hope they already know what's happening and with the May update it will be gone. I don't think there's any other solution when you don't want to flash custom ROM and stay on stock... :/ we have to wait.. :/
Click to expand...
Click to collapse
Hmmm, sorry for offtopic clarification... as of now I'm little bit confused about Android versioning, especially it's unclear for me: whether you mean as latest update: 6.0.1 or april security patch or model build number (like MHC19Q, which is currently on my device)?

I guess it must be April security patch. Some kind of problem in the Android System app that comes with the security patch. I don't really know in this case, but as I've said, it hasn't happened once before the April patch

Jandiey said:
I guess it must be April security patch. Some kind of problem in the Android System app that comes with the security patch. I don't really know in this case, but as I've said, it hasn't happened once before the April patch
Click to expand...
Click to collapse
I rolled back to MHC 19J. The April MTC19T Build cut my battery life in half. Android system being the top culprit. Deep sleep never going over 80%. Horrible idle drain. Would drain 15% over night while i slept. Exact same setup as before, no new apps. SOT went from about 5 hours to not even 3.

ScumDroid said:
I rolled back to MHC 19J. The April MTC19T Build cut my battery life in half. Android system being the top culprit. Deep sleep never going over 80%. Horrible idle drain. Would drain 15% over night while i slept. Exact same setup as before, no new apps. SOT went from about 5 hours to not even 3.
Click to expand...
Click to collapse
MTC19T is May update. I've updated my device to it yesterday and the issue hasn't been fixed yet: a device is still kept awake by Android System after disconnecting from a charger. @ScumDroid, could you please confirm there is no such issue on MTC19J after rolling back?

Jandiey said:
Exactly. After about 4 months of working excellently and about 400 hours without restarting, after charging it's immediately goes into this "mode" when the Android System won't let the phone sleep. Even restart didn't help me, but now after 3 restarts it goes to normal. One bad thing... after every single one charging, every time I put the phone on the charger it goes crazy again and I have to restart the phone after every cutting of of the charger... it makes me really angry when the phone is only 4 months old and even the "okay" battery life isn't that good on this phone... God I just need to find a solution, that's insane...
Click to expand...
Click to collapse
Same issue. After running it for few months flawlessly, the Android System is keeping the device awake and only restarting it solving the problem temporarily. Charging the phone again starts the wake lock..
Most disappointing is it's the 'Android System' that causing the problem. If any app/game is linked to this, it should have been appeared as the culprit but unfortunately it's that 'System'.
Waiting for solution.

Samsung users are having the same problem.
I have found something on my Samsung Galaxy S6 in regards to 'Android OS' killing the battery. It might be the same for Nexus users, I've confirmed this on a Moto G 2015 running the latest MM update and on a Samsung Galaxy S6 Edge. By latest update, I mean the April security patch.
Check this and this.

scoobygram said:
MTC19T is May update. I've updated my device to it yesterday and the issue hasn't been fixed yet: a device is still kept awake by Android System after disconnecting from a charger. @ScumDroid, could you please confirm there is no such issue on MTC19J after rolling back?
Click to expand...
Click to collapse
Sorry for the late response mate. I have no issues with android system draining battery in MTC19J.

Related

android os always on 'keep awake'

Hi guys,
Got my lovely new galaxy nexus and have been absolutely loving it apart from the battery life. Its not uncommon for it to be in the red after 8 to 10 hours with only an hour or less of screen on time. Im not new to android so ive tried the usual stuff like checking sync settinga... the culprit appears to be android os. According to the battery use screen, the android os 'keep awake' time is the same as the time on battery, so about 10 hours. This seems ridiculous. Has anyone seen anything similar and what can i do about it?
When you go to battery and click Android OS - are you seeing the keep awake time here as very long? Or are you talking about the awake graph when you click the graph at the top?
This shouldn't be happening in any case. Click through all the apps on the main battery screen and see which one is awake the most. Some app must be calling some android API and keeping things awake. Worst case uninstall apps a few at a time and try to narrow it down.
If you've recently installed any new apps one of those may be misbehaving, otherwise you may need to do a factory reset to fix it.
edit: sounds like you may be seeing the same thing others are here
kam187 said:
When you go to battery and click Android OS - are you seeing the keep awake time here as very long? Or are you talking about the awake graph when you click the graph at the top?
Click to expand...
Click to collapse
Its when i click android os- the keep awake is the same as the time on battery, or sometimes more. Ill double check the graph.
Its been like this since I bought it I think, but since it automatically gets the apps I had on my old phone on first boot, it could be one of them. Ive also been splashing out in the 10p sales.
So probably just factory reset and gradually reinstall things? Thanks.
Are you running stock rom ?
All stock at the moment.
xhausx - My problem doesn't seem quite the same- they're reporting a high percentage on the android os process, but for me it's more like 20% rather than 40 or so. It's more the lack of ever sleeping that's the problem I think.
I've got watchdog installed- what should I be looking for exactly?
Looking through my installed apps I realised that Flash was there even though it's not supported. I've removed that, time will tell if that was relevant!
A not for anyone else having this problem - It's early days but battery life seems better and the phone now sleeps! I removed a few items but Flash stands out as the suspect. So anyone who migrated from another device with flash installed, make sure that flash didn't end up on your nexus when it resynced apps with your google account.
I did the Google 'resync' but for some reason Flash 11 didn't transfer over. Same for Air.
Just as a comparison. My SGN has been on this charge for 1day 13 hours and my Android OS keep awake time is only 2 hours 28 minutes and I have about 45 apps installed. So if you have high keep awake time one if your apps is causing it.
I got such good battery life this run cause I wasn't using it with the screen on constantly.
Sent from my Galaxy Nexus using xda premium
Ves said:
I did the Google 'resync' but for some reason Flash 11 didn't transfer over. Same for Air.
Click to expand...
Click to collapse
Flash doesn't support ICS yet.
Ves said:
I did the Google 'resync' but for some reason Flash 11 didn't transfer over. Same for Air.
Click to expand...
Click to collapse
flash isnt available for the nexus...
http://www.pocket-lint.com/news/43152/flash-for-android-4-end-2011-no-flash-for-android-5
edit: hm tooooo late XD
jhuynh said:
Flash doesn't support ICS yet.
Click to expand...
Click to collapse
That I know, but wasn't aware the sync option also looked at this. First time transfer from Android phone to Android phone.
Sorry how are you running flash?
Now I'm not sure if you checked this but in the "developer options" of the settings menu there is a "stay awake mode" and even though it says "only when powered" but could it be that is checked and working all the time?
I had this problem too, and in true IT Crowd fashion, turning it off and on again sorted it out. Problem is, now I've found out GPS isn't working on my phone. Goddamn it.
Hi,
Can you explain in more detail?
Are you saying that you had this Android OS keep awake time, but not anymore?
And you fixed it by turning off the phone and on again?
Thanks
Black Mirror said:
I had this problem too, and in true IT Crowd fashion, turning it off and on again sorted it out. Problem is, now I've found out GPS isn't working on my phone. Goddamn it.
Click to expand...
Click to collapse

After 4.4.3 (Problems/Features)

Let us know what your have found after the update. Good and bad.
Since the update my WiFi has dropped out on my home network twice. Have to restart or turn airplane mode on/off.
Also I don't think the battery has improved any....
Terra1 said:
Let us know what your have found after the update. Good and bad.
Since the update my WiFi has dropped out on my home network twice. Have to restart or turn airplane mode on/off.
Also I don't think the battery has improved any....
Click to expand...
Click to collapse
I just noticed a bit longer restart times. Thats it !:cyclops:
I've noticed darker video recording in low light l...
After the update, at the settings / power the scrolling is laggy. This module was updated, something is just not right at my device. I did a factory reset, no avail. It's lagging only over here, pretty annoying...
vistvan83 said:
After the update, at the settings / power the scrolling is laggy. This module was updated, something is just not right at my device. I did a factory reset, no avail. It's lagging only over here, pretty annoying...
Click to expand...
Click to collapse
Yeah, its true. It slipped my mind. Probably this particular portion of the software was developed at the last moment, and they didn't have enough time to test it thoroughly
I have narrowed my wifi drop outs to the beyond pod app.
My camera won't focus after updating. I had the problem prior, but did the alcohol microfiber run to get the coating off and it was working great. After I updated the camera now seems like it won't focus, only objects within 5 inches are in focus. I did a factory reset and made sure that the camera wasn't set to macro mode. Nothing is working to fix this problem. I think my camera might just be broken now.
Sent from my HTC One_M8 using XDA Free mobile app
Now after a few days i think that the battery cannot hold on so long as with 4.4.2. Previously i could run it two days with moderate use, now the battery level drops to 20% after 24 hours.
At the update the battery was not fully charged. Is this behavior normal after the update, did i make a mistake, or does anybody else have the same problem?
I'm on 19% after 13 hours. WTF is going on? I cannot see any suspicious app causing this. Can i revert to 4.4.2? LOL...
vistvan83 said:
Now after a few days i think that the battery cannot hold on so long as with 4.4.2. Previously i could run it two days with moderate use, now the battery level drops to 20% after 24 hours.
At the update the battery was not fully charged. Is this behavior normal after the update, did i make a mistake, or does anybody else have the same problem?
I'm on 19% after 13 hours. WTF is going on? I cannot see any suspicious app causing this. Can i revert to 4.4.2? LOL...
Click to expand...
Click to collapse
I have (or had) the same problem as you with the new update. Try clearing the cache partition (that's what I've been told). I'm still keeping my eye on the battery to see if it's fixed. The problem for me was that Android Kernel and Android System was using too much battery.
Here are some screenshots:
https://drive.google.com/file/d/0BzywJDML-7JkTkJwOV9mQk5ucG8/edit?usp=sharing
https://drive.google.com/file/d/0BzywJDML-7JkTlc3ODYzcUotQlE/edit?usp=sharing
These battery results are pretty bad compared to what I was getting prior to 4.4.3 (i got 2d5h once with 4h on screen and 7 hours awake).
Hi! I think i was able to fix it, the issue appeared on other devices which received 4.4.3. I cleared the cache for Google Play Store and for GP Services. Now i'm at 50% after 20 hours.
vistvan83 said:
Hi! I think i was able to fix it, the issue appeared on other devices which received 4.4.3. I cleared the cache for Google Play Store and for GP Services. Now i'm at 50% after 20 hours.
Click to expand...
Click to collapse
just tried that and hoping it works. I've tried turning off fast boot but having the same issues others are reporting also.
here is a post from another user:
Hi, everyone, this is my first time here, so bear with me. On Wednesday, August 28, I downloaded the new Kit Kat 4.4.3 update from AT&T onto my One M8. Right after and for a few hours after, everything was in great condition as always. I've had my M8 since launch and haven't had a problem since and hold it very dear to me. Then, after about four hours, I noticed the phone was getting hot, really hot. I had power saver on as always and I saw that the CPU was taxed at 97%, just having Instagram running and YouTube actively showing a video. So I restarted the phone, clearing the cache and making sure that nothing was working too hard. That's when the problems really started coming up. It was getting hot but I ignored it and went to the Play Store to update my banking app and download Reddit News. After seven minutes of a normally one minute (if that) update, I stopped the download, cleared the cache and tried again. Nothing. So Google Play won't download, update, or install apps, Google, or third-party. That's not all. Hangouts will not send messages. Even in full LTE connectivity and 5 GHz Wifi AC, message could not send both to Android users (one used messages, the other Hangouts) and to an iPhone. It was like deja vu with my old iPhone 4S. BUT THAT'S NOT ALL. YouTube was giving me hell, too. When I would type into the search bar to search for a video, the search bar would clear. For example, if I'm looking up and type into the search bar on YouTube "Linus Tech Tips," then it'll work. But if after that I backspace or "x" out "Linus Tech Tips," and type something else, say, "Build a Gaming PC," If I use Swype (Swiftkey, Google Keyboard, or HTC Sense), the first word shows up, but as I'm typing, the subsequent words are erased and "Linus Tech Tips" shows up in the search bar (check him out if you don't already). This is EXTREMELY frustrating and now I can't watch The Joy of Painting. Damn. Finally, the CPU and heat I mentioned before is crazy. The CPU is always between 79% and 99% at all times. the RAM is usually at about 75% as normal, but the CPU is running nuclear hot. It's going to 105-115 degrees Fahrenheit. This worries me, all of this, because I wonder if this is the fault of the new 4.4.3 update for the AT&T M8 model or maybe underlying causes. I've had Malwarebytes scan my phone and find nothing. That caches are cleared and nothing seems to work. If anyone can help I would be extremely grateful because my only option in my mind is to do a hard factory reset of the device. Thanks to anoye who can help, and if not, then, oh well. Thanks, and sorry I made an essay out of this, this is really a big problem for me.
another user just posted:
Well, I think that the factory reset fixed it. It's been over an hour now, and the phone isn't overheating anymore. Battery life has only dropped 2% in that hour instead of the 2% every five minutes after the update.
After the 4.4.3 update the camera's manual mode doesnt change the exposure the same way as it did in 4.4.2 so i cant see the pics in the viewfinder at night before i actually take the pic and look at it, and that really sucks.

Android OS and System suddenly eating battery

Hey everyone,
So i have a stock HTC 10, no custom rom or whatsoever and the battery drain suddenly got very bad. Android OS is on 49% and Android system on 28%. Battery drained 8% over the last hour with 3 mins SOT. I've set back the phone to factory settings and didnt install anything back on it, turned stuff like the GPS location to power saving mode but nothing seems to help. Tons of forum posts also didn't help. I don't want to put a custom ROM on it for now, so i can always send it back to HTC.
One thing that i keep noticing is my CPU usage. Im checking this with the stock android CPU checker and the load is 12.13/13.28/13.68 with only the systemui active. I have forced all apps to stop once but there was no solution. This problem is occuring since mid august. Hopefully somebody is known with this problem.
Edit: running wakelock detector atm
blackjezzx said:
Hey everyone,
So i have a stock HTC 10, no custom rom or whatsoever and the battery drain suddenly got very bad. Android OS is on 49% and Android system on 28%. Battery drained 8% over the last hour with 3 mins SOT. I've set back the phone to factory settings and didnt install anything back on it, turned stuff like the GPS location to power saving mode but nothing seems to help. Tons of forum posts also didn't help. I don't want to put a custom ROM on it for now, so i can always send it back to HTC.
One thing that i keep noticing is my CPU usage. Im checking this with the stock android CPU checker and the load is 12.13/13.28/13.68 with only the systemui active. I have forced all apps to stop once but there was no solution. This problem is occuring since mid august. Hopefully somebody is known with this problem.
Edit: running wakelock detector atm
Click to expand...
Click to collapse
I experienced something similar, funnily enough it was the charger cable causing it. Not sure how or why but as soon as I swapped from the faulty HTC official cable to another cheaper cable the drain stopped. Worth a try
timbohobbs said:
I experienced something similar, funnily enough it was the charger cable causing it. Not sure how or why but as soon as I swapped from the faulty HTC official cable to another cheaper cable the drain stopped. Worth a try
Click to expand...
Click to collapse
I tried another cable, didnt solve the problem unfortunately.
I'm having a very similar issue. Battery drains way quicker in the last few months (20% in 30 minutes) just from web browsing. A factory reset didn't help me either.
I'm trying safe mode now to see what happens (hold the power button, then tap and hold the "power off" option).

Battery drain

Hello.
I've bought a G4 in March and only 20 days ago I've started to notice a odd and big battery drain. Android tells me it's "Android SO" consumption. What once drained like up to 5%, now drains more than screen. 20 days ago, battery lasted like 34h. With same usage now, turned 12h.
I've uninstalled the apps I've installed meanwhile, used it in battery eco mode and even on airplane mode, without any luck.
4-5 days ago I've installed Wake Lock Detector (no root, but with the right permissions) and Better Battery Stats. From what I understand from the reports, they don't blame any specific app but show thousands of wakelocks on Android SO. I believe sometimes it can be normal (for instance, when I run with GPS and music). Anyway, maybe the issue lies here.
What I find really odd is that those 2 apps say that the phone is awake more than 90% of the time. Like 1h of deep sleep only per full battery.
I could understand if someone says that it's the battery that had a great use already, but not only has 7 months of use, but also the phone behaviour changed (Android SO was never so high before, at least constantly).
Thanks in advance for any advice!
JoaoAfonso said:
Hello.
I've bought a G4 in March and only 20 days ago I've started to notice a odd and big battery drain. Android tells me it's "Android SO" consumption. What once drained like up to 5%, now drains more than screen. 20 days ago, battery lasted like 34h. With same usage now, turned 12h.
I've uninstalled the apps I've installed meanwhile, used it in battery eco mode and even on airplane mode, without any luck.
4-5 days ago I've installed Wake Lock Detector (no root, but with the right permissions) and Better Battery Stats. From what I understand from the reports, they don't blame any specific app but show thousands of wakelocks on Android SO. I believe sometimes it can be normal (for instance, when I run with GPS and music). Anyway, maybe the issue lies here.
What I find really odd is that those 2 apps say that the phone is awake more than 90% of the time. Like 1h of deep sleep only per full battery.
I could understand if someone says that it's the battery that had a great use already, but not only has 7 months of use, but also the phone behaviour changed (Android SO was never so high before, at least constantly).
Thanks in advance for any advice!
Click to expand...
Click to collapse
Suggest you check out and install the apps recommended apps on ✭[GUIDE][26-07-2016]Extreme Battery Life Thread(Greenify+Amplify+Power Nap)✭ at https://forum.xda-developers.com/android/general/guide-extreme-battery-life-t3095884
Read the OP thoroughly for each app discussed. The wakelock situation can be helped a good deal with Amplify and Greenify in particular - the paid versions - but I would also install AppOppsXposed - all require Xposed which requires root in order to be installed and I would also check out Power Nap to see if any incremental improvement.
You may a also want to run a malware scan ...
Thanks for the info. I checked it earlier, but most of those apps only run in root phones. I'm waiting for official Nougat in G4, mostly because haven't saw yet a Nougat image for this device without any problems, like camera not working, or such. I wouldn't mind to pay for apps that could work on this, but I want to avoid rooting. I guess I rather put Android 7, that has a bigger chance to even solve this problem, than root at this time.
Haven't said earlier but did a factory reset yesterday and device kept the behavior... I believe a hard reset would reduce almost to 0 the eventual malware problem.
No obvious alternatives for not rooted phones? Haven't this happened to someone else and been solved?
Thanks!
I had the same problem a few weeks ago...i was loosing ~30% of the battery at night with no wifi/data/gps etc. I tried everything...factory resets, different roms, greenfy & those kind of apps but the phone would not sleep. The last thing i tried was a factory reset and after i logged into my gmail account i set the phone as a new device...so no restoring apps and backups from my gmail account. Now everything is ok, my phone sleeps like a baby. I've read somewhere that it might be related with the syncing & backups....i don't really know, but you can give it a try.
uzadragos said:
I had the same problem a few weeks ago...i was loosing ~30% of the battery at night with no wifi/data/gps etc. I tried everything...factory resets, different roms, greenfy & those kind of apps but the phone would not sleep. The last thing i tried was a factory reset and after i logged into my gmail account i set the phone as a new device...so no restoring apps and backups from my gmail account. Now everything is ok, my phone sleeps like a baby. I've read somewhere that it might be related with the syncing & backups....i don't really know, but you can give it a try.
Click to expand...
Click to collapse
Haven't tried that yet. I'll try to remove and add the device again, to avoid the pain of a new hard reset.
To have a reference, it was good to know an average percentage of other G4 deep sleep. If everyone has around 90%... maybe it's not a problem at all. The "sleep like a baby" is which percentage? Also, there are plenty babies that wake up hourly crying for a period of time...
Thanks for the tip!
JoaoAfonso said:
Haven't tried that yet. I'll try to remove and add the device again, to avoid the pain of a new hard reset.
To have a reference, it was good to know an average percentage of other G4 deep sleep. If everyone has around 90%... maybe it's not a problem at all. The "sleep like a baby" is which percentage? Also, there are plenty babies that wake up hourly crying for a period of time...
Thanks for the tip!
Click to expand...
Click to collapse
My phone was awake >90% of the time(when screen was off), even in flight mode, when it had "the problem". Now things are back to normal...~2% awake when the screen is off.
Hello again.
Tried to reset a couple more times, tried to remove old phone register in my gmail account, but I wasnt successful.
How you did the
"The last thing i tried was a factory reset and after i logged into my gmail account i set the phone as a new device..."
?
Once it asks for my account, I'm not able to set it's a new device. I also did no restores... Is there a way to disconnect devices from Google account? I was only able to do so in devices I connected like one month, or more, ago, but not able to do so in the device I'm using at the moment.
One thing I did not try but that would confirm your thesis is to register device with a new account.
Anyone with an alternative?
I'm hoping LG really releases Nougat for G4 in 2017...
Today, the device returned to normality without any intervention. I can only imagine the following: since last factory reset I've disabled some apps I didn't used, like Google books, or Google music, but only yesterday I did a normal reboot (due to huge battery drain...). Eventually, some updates just took place after this reset. Anyway, even having imagined this theory, I don't believe in it. Wizardry, I bet.

Android 11 update - serious battery drain issue

Hello,
2 weeks after Android 11 update, my pixel 2 xl started to feel hot and the battery was discharging quickly. On Google help, many people were in my case, and many of them mentioned about unstalling Tunein. Which I did, then my phone stopped to be warm but this didn't stop the drain issue. What I have noticed is that if I don't touch my phone, the battery acts as normal, slow discharge, but when I use it, meaning when the screen is on, the battery just discharges at a crazy speed. It was not like that just before the Android 11 update. Anyone got this problem and found the reason / a fix ?
Thanks
I am having the same issue. An have not found a solution as of yet. I thought it may be the Pixel Launcher. So I changed it to Nova Launcher with no change.
Yes, strange. Mine gets a serious battery drain from 100% to 50% in a short time, even when I don't use it. Then below 50% it is very stable as long as I don't use it. Never experienced this before.
Toader944 said:
I am having the same issue. An have not found a solution as of yet. I thought it may be the Pixel Launcher. So I changed it to Nova Launcher with no change.
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I have the same problem. before that, I was calmly getting 4-6h SOT After updating to Android 11 as lucky as I get 4h SOT. Mostly, however, I have 2.5-3.5 hours. The standby time seems ok, Only during use the battery disappears very fast. ? In my free time I will try the factory reset.
I think i got it...
Hello gentlemen, i got this problem with october update in particular.
So, digging in a google forum i found a user who recommended to install an updated version of Android System Webview (maybe you should download it from apkpure or apkmirror) , Carrier Services and.... uninstall Tune-in (yep... the radio app)
I don't know which one did the trick... but it just did..
I hope it helps!
Can you comment which versions of carrier services and webview you installed?
Arbatel said:
Can you comment which versions of carrier services and webview you installed?
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Sure, i installed webview 86.04240 and (there was a mistake in my prev post) Device Health Services 1.17.0.331553323.
Anyway, i got 2 webview updates since then... so, just install the last one... if you got auto-updates enable you should have your problem fixed by now (i guess that happened to the op).
Pulsar.uy said:
Sure, i installed webview 86.04240 and (there was a mistake in my prev post) Device Health Services 1.17.0.331553323.
Anyway, i got 2 webview updates since then... so, just install the last one... if you got auto-updates enable you should have your problem fixed by now (i guess that happened to the op).
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thanks for the info, unfortunately I checked and I have exactly the same version of the application installed. the problem with the battery remains. the strangest thing is that I have no problem with idle drain, but when used with the screen on, the phone uses almost twice as much energy as before ?
I have the same problem, idle drain is ok, but whenever I use the phone, the battery drains very fast.
shinigami777 said:
thanks for the info, unfortunately I checked and I have exactly the same version of the application installed. the problem with the battery remains. the strangest thing is that I have no problem with idle drain, but when used with the screen on, the phone uses almost twice as much energy as before
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sebtai said:
I have the same problem, idle drain is ok, but whenever I use the phone, the battery drains very fast.
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finally someone with the same problem. did you do factory reset before updating to Android 11? Because I don't, and I think I'll try to do it.
NO, i didn't do a factory reset because I have seen a lot of people (online) doing it without success. You can see this thread here on Google support, over than 580 comments today...https://support.google.com/pixelphone/thread/70445129?hl=en
But apparently some people fixed the problem with a factory reset...
shinigami777 said:
finally someone with the same problem. did you do factory reset before updating to Android 11? Because I don't, and I think I'll try to do it.
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I actually did a factory reset today but the battery drain is still there...
sebtai said:
NO, i didn't do a factory reset because I have seen a lot of people (online) doing it without success. You can see this thread here on Google support, over than 580 comments today...https://support.google.com/pixelphone/thread/70445129?hl=en
But apparently some people fixed the problem with a factory reset...
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I had the same problem and it was a new (at least to me) Google program called "Digital Wellbeing". I had to turn it off, which wasn't a straight forward proposition. I even "uninstalled" which just uninstalled the updates and they came back.
I don't recall exactly all the steps I took, but I now have my trusty Pixel 2 XL back to it's previous battery usage. Which is excellent for a three year old device.
Anyway, turn it off, take away all it's permissions, and do everything you can to shut it down. I was almost ready to root my device just to really get rid of it.
I disabled digital wellbeing, stopped the permissions, and uninstalled the update on the play store, but it didn't fix the battery drain...
Unicorn512 said:
I had the same problem and it was a new (at least to me) Google program called "Digital Wellbeing". I had to turn it off, which wasn't a straight forward proposition. I even "uninstalled" which just uninstalled the updates and they came back.
I don't recall exactly all the steps I took, but I now have my trusty Pixel 2 XL back to it's previous battery usage. Which is excellent for a three year old device.
Anyway, turn it off, take away all it's permissions, and do everything you can to shut it down. I was almost ready to root my device just to really get rid of it.
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A few days have passed and I can see a significant improvement. Honestly, I don't know what actually helped. some app update or maybe something I did, but there's a significant improvement.
In general, I would like to remind that from the update to android 11 my battery was tragic but only when using it, there was no problem with standby.
I was barely able to get 4 SOT hours. Now I can safely exceed 6 hours.
The only modifications I made were:
- leave beta program of digital welbing and its complete shutdown app
- disabled wifi scanning
- disabled Location service for emergency calls ELS
Since then, battery consumption with the screen on has dropped from 25-30%/ h to 12-16%/h. The phone is like new again. In addition, everything works very quickly and smoothly. ??

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