Develop Bugs

Error messages, process failure

Hello, I have a weird situation on my hands here and was wondering if you might be able to help.
Firstly...
HTC incredible.
CM-7.0.3 stable (most recent)
CM kernel2.6.37.4 #27
Overckocled 1.1GHz
radio 2.15.00.09.01 (going to work now, need to update, just saw it was outdated)
Long story short.
my phone has been working fine, no issues whatsoever until yesterday. Yesterday my Market app and browser started crashing as soon as I started them.
Today more things are crashing, and at a much higher rate of failure. Normally I would just clear the cache, and the applications cache, and the problem would be fixed (this has been a problem in the past) however this is more than just one application.
popup error reporting reports that specific applications have failed (market, browser, etc), but I also get general "framework" crash popups. Ideas?
Side note. I am also noticing a very long startup time on restarts, much longer than in the past.
I have not made any recent changes to my phone (over-clocking, kernels, radios, ROMS) other than of course installing apps.
Warning message example.
com.android.market
com.google.processes.gapps
android.processes.media
Ideas

first thing i would do is clear cache and dalvik cache and try fixing permissions.
If those don't work which I won't be surprised if they don't I would...
clear all data and reflash the ROM. Quick and Painless with titanium backup.

I already cleared the caches and fixed permissions.
I know re-flashing everything will work, and I have doen that in the past, however I am really tired of it. It seems to be mort stable now, and almost fixed completely. (I didn't change anything after repair attempts stated above)
My question is really what ic causing this, and is there anything I can do to stop this from happening.

If this is something that happens all the time.... must be something you are specifically doing.
My friends inc was doin the same.thing. I couldn't even get into Rom manager or titanium. Never ran into that problem before in almost a year with the inc. Reflashing was the only thing that worked. As for the cause... its a computer. Computers don't need reasons to go hay wire.
There was a time my inc wouldn't stop rebooting... multiple times a day... very annoying. Did everything including goin back to stock. One day after a couple months of that crap.... it just stopped randomly rebooting...

Well...
Firstly I agree, but dont know why...
This happens with different severity levels on average .9 times a month.
The strange thing is that I do nothing specifically at the time to cause this. No kernel installs, reflashes, rom updates, radio updates, or anything specific. It is just general use. It is not as if this happens as soon as I do anything in particular.
Any thought on any specific configurations that might cause this to happen over time, or settings that I can change? I would understand this happening on a system update, or major change, but that does not seem to be the cause in this case, or any other times this has happened.

What I would do...
Go completely back to stock. Run that for a month. If it STILL happens... take it to Verizon to exchange for a new one cause this isn't normal.

Thats the thing...
Hmmm... I have considered doing that. I am not sure I want to go through the trouble. Any other thoughts? (assuming that the phone itself is fine for the sake of this thread.)

So is there no fix/ solution for random reboots?

I got my Nexus 7 when it first came out last year, rooted it, installed TWRP, and have been on several different ROMs since. Didn't have any issues with random reboots for several months. Early this year, I started having an issue where the tablet would freeze while I'm using it, then automatically reboot itself. I thought perhaps it was a problem with the ROM I was running, but I had switched ROMs a few times after that, and every single ROM I've been on since then has had the same problem. It usually only happens when I'm browsing the Internet (with Chrome being my browser of choice), but I've had it happen once while using the camera app, as well.
The other day, I upgraded TWRP to the latest version, and I installed the 4.04 bootloader in preparation for Lollipop ROMs. I was hoping on some slim chance that perhaps an upgraded bootloader might fix the problem, but I'm still getting random reboots.
I know I've seen people talk about random reboots as well, but in the past, I never saw anyone find any kind of solution. Is there one, or is it one of those things I just have to live with, at this point? It's odd to me that I didn't start experiencing this issue right away, and that it only started several months after I had had the device. To me, that makes it seem like it's not a hardware issue/ defect, but I guess no one has been able to pinpoint what the problem is, why it occurs, and how to fix it, huh?

mrw1215 said:
I know I've seen people talk about random reboots as well, but in the past, I never saw anyone find any kind of solution. Is there one, or is it one of those things I just have to live with, at this point? It's odd to me that I didn't start experiencing this issue right away, and that it only started several months after I had had the device. To me, that makes it seem like it's not a hardware issue/ defect, but I guess no one has been able to pinpoint what the problem is, why it occurs, and how to fix it, huh?
Click to expand...
Click to collapse
I'd tend to agree with you it's a software thing. However, my approach would be a bit more radical than yours: that I would erase everything, including formatting the internal storage twice (after making a backup, of course), then install a completely clean rom, use it for a while to make sure it doesn't act up again before restoring any apps.
On the side, I've seen a Nexus doing random reboots whose owner had opened the back and bent the cover somehow, which slightly depressed the power button. While the button operated normally, this condition forced it to "click" randomly, which caused the reboots. It stopped after the owner replaced the back cover. You might want to check this part. Good luck.

Most of the time, random reboots are kernel related. If you are overclocked try to set max CPU lower and see if the problem fixes itself. If you don't overclock try installing something like Trickster Mod, and lower max CPU to see if that helps. What ROM and kernel are you running?
Sent from my 2013 Nexus 7
"Until death, I will remain a Dirty Unicorn.."

I always recommend flashing back to stock to rule out software issues. If it continues, you've got a hardware issue.

I haven't really messed around with kernels, I've typically just used whatever was included in a particular ROM, and I never adjust to overclock or anything like that. I don't remember what all the ROMs I've been on are, but I've been on CM before, and I'm currently using CleanROM. I think the only time I ever specifically tried a different kernel was a while back, when I flashed an Elemental kernel, but I've since wiped and been on a different ROM.
For now, I'm trying to hold out wiping anything until a good, rooted build of Lollipop is available, at which point, I'll try wiping out everything, including internal storage, and see if that helps.
I guess I could also try flashing back to stock before I do that, though. I think I've seen one stock ROM for the N7 floating around. The only problem is, it's really hard to "test" this, because the reboots are very inconsistent. The other day, after I had updated the bootloader, I was browsing Chrome for over an hour before I got a random reboot. One time, I was browsing Chrome for an hour and had 4-5 random reboots within that hour. So, that makes it difficult to determine if it's fixed in a timely manner. :/

Alright, so now that there's a proper build of Lollipop out, I did a factory reset and wiped internal storage (twice), and I'm now running stock Lollipop. I spent about an hour or so getting everything set up, and no reboots thus far; but the reboots mainly occur when I'm using Chrome, and I didn't really do any browsing, as I was getting all my accounts and apps and whatnot set up. Hopefully within the next couple of days, I'll have used it enough to get a good idea as to whether or not I'm still experiencing issues.

So far, no reboots, though i don't want to jinx it, heh... I'll be glad if the issue is finally fixed, but I'll also feel kinda dumb that all it took to fix it was something as simple as wiping internal storage and/ or reflashing a stock ROM. Lollipop is pretty nice, as well.

Yeah I'm using a custom version of L myself. You need to flash custom kernel to get working root access with SuperSU BETA 2.19
Sent from my 2013 Nexus 7
"Until death, I will remain a Dirty Unicorn.."

VS985 non-random Reboots during phone calls any help would be amazing

I have a Verizon VS985 running 5.1.1 completely stock, never rooted or anything.
My phone works perfectly I can use it for days with no problems....
That is unless I make or receive a phone call. During phone calls my phone will freeze for a second lockup, then reboot itself. Once it reboots it's usually fine. It used to happen pretty infrequently like once every couple of weeks, so I ignored it. But now its happening at least once a day.
So I ask does anyone have any ideas at all what might be causing this? It seems to me it's gotta be software related, maybe?
I have 3 different batteries all genuine LG, it happens with all 3 of them, so it seems to be it can't be a battery issue (correct me if I'm wrong).
If there's any other information you need, please ask. Thank you xda community you are awesome.

Same issue
My phone will randomly reboot itself during a phone call. It has happened as many as four times during the attempt to finish one phone call.

Long story short, since my first message got erased by accident. I don't know if mine is fixed or not, since it happens hit and miss. I went to storage options and saw I had like 12 gigs of cached data, since it was counting all of the system files as cached data. I tapped cached data and cleared it. All the system files went back to misc folder where they normally are, and so far after about a week I haven't had a restarted. Could just be a coincidence. Clearing the cache daoesnt lose anything, although for some odd reason some apps seemed to lose random settings,and some required I relogin.

Question Multiple restarts

Just got my 6p yesterday and Getting multiple restarts and system UI crashes , I did restore my phone with apps ect I wonder if that could be the issue anything helps thank you .

Sounds like it. If your using a custom launcher delete the widgets and readd them

No custom launcher should I factory reset? or try something else will delete the 1 widget and see if that helps any other solutions is welcomed thank you

There are some people here that had a similar issue (including me), I myself had to get a new device (replacement) from Google to solve that issue. We already had/have a thread about this, maybe you can find some info there.

Okay thank you back from a restore less restarts but still getting them & phone freezes up from time to time guess this is a serious issue & not just software smfh.

sunnybwoy1 said:
No custom launcher should I factory reset? or try something else will delete the 1 widget and see if that helps any other solutions is welcomed thank you
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Click to collapse
I'd do a FDR and start from scratch. I know it takes longer but I do it with every new phone and after a major OS update. I'm a firm believer in not bringing any data over from an old phone.

Can you define FDR? I have done a factory reset if that's what you mean but I think I have fixed the issue will report back after 12 hrs of testing & results

I had the same issue before but this is what I had done before and after, so I hope this advice may help you.
I had come from a OnePlus 8 Pro, so I naturally wanted to transfer all data from 1 phone to the other. BIG MISTAKE! I had several reboots during the 1st few days. So I started searching around this forum and found a few people suggesting that you factory reset your phone but DO NOT TRANSFER any data from your old phone to your new phone (using the cable). Instead, factory reset your Pixel 6 without restoring any data, then once you get through the initial setup, upgrade to the latest version using an OTA file. Once you did that, then start slowly manually transferring the data from your old phone manually. This is what I did and have had no issues since, no reboots and everything seems solid. Battery life seems way better doing is this way and the UI seems more stable as well, as before, it would be janky and the battery would drain.
I hope this helps

I had the exact same issue and it was only solved by getting the device replaced. I found the replacement device worked better in all respects, not just solving the reboot problem.
Just get a replacement!

Question Random reboots

Hi!
I own an SM-F926B/DS since April with latest updates, and the last couple of months it randomly reboots. Some times reboots without asking SIM PIN, some other times reboots asking SIM PIN, some other times it keeps rebooting and I have to press the side button to make it functional again. Most of the times, the phone is hot on the back. I don't have to use the phone, some times it has rebooted just when I pick it up from the table. There is not a specific pattern, at least from what I can tell, some times 2-3 days will pass without any reboots, some other times a couple of times per day, some other times it goes to a reboot loop. Some times, the phone freezes (usually in Chrome or in settings menu), or some random applications do not open.
I tried removing some apps which I installed the period I noticed the problem, but it didn't make any difference.
I understand that I must do a factory reset, but I'm trying to find other ways to debug the problem before doing this, because I have many apps with many settings and it will take me forever to reinstall them. also, by just restoring a previous backup after a factory reset, I'm afraid that probably I will restore the problem too.
Have you any other advises? Perhaps a way to log the state when the phone tries to reboot or which application requests it?
Are there any others with similar problems?
Thank you.

.

I have had the same problem. Ses after the last update it don't seem to be happening now.

I had a random reboot problem back in July and it was the Facebook Messenger app that caused it after an update they did. When they updated it again, the problem stopped. The app also had been eating battery like crazy during that time. So, I'd start with looking at what apps got updated at the time it began happening as well as see if any are killing your battery.

Sounds like a badly behaving app eating battery and CPU to the point it's getting turned off. I would start with usage stats and battery stats whenever this happens and see what's going on in the background and start there.

Thank you for your help.
As I have said, the phone has all the latest updates, so it is not an outdated app or OS issue. Also, I have hundreds of apps installed, taking 10 updates daily, so it is impossible to track down which app might have caused the issue two months ago.
The phone does not turn off, it reboots. This way I can't find the app which may consumes more battery. The only thing that could help and I have not already mentioned, is that in most cases I see issues related to "Google Play Services" like excessive battery usage or stopped responding.

nasos75 said:
Thank you for your help.
As I have said, the phone has all the latest updates, so it is not an outdated app or OS issue. Also, I have hundreds of apps installed, taking 10 updates daily, so it is impossible to track down which app might have caused the issue two months ago.
The phone does not turn off, it reboots. This way I can't find the app which may consumes more battery. The only thing that could help and I have not already mentioned, is that in most cases I see issues related to "Google Play Services" like excessive battery usage or stopped responding.
Click to expand...
Click to collapse
It has nothing to do with an app being outdated, but that when they updated it, they coded something wrong. You can try to track which one by looking at which apps consume too much battery in the Settings. Rebooting does not change that stat at all, and rebooting is what it did when Facebook Messenger caused my problem back in July.

ButterflyFlutterflyMyOhMy said:
It has nothing to do with an app being outdated, but that when they updated it, they coded something wrong. You can try to track which one by looking at which apps consume too much battery in the Settings. Rebooting does not change that stat at all, and rebooting is what it did when Facebook Messenger caused my problem back in July.
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Click to collapse
The usual suspect is Google Play Services. In device care I see different apps crashing daily, not the same.
This is a screenshot of battery consumption right now:
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nasos75 said:
The usual suspect is Google Play Services. In device care I see different apps crashing daily, not the same.
This is a screenshot of battery consumption right now:
View attachment 5718377
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Click to collapse
My Google Play Services are currently 1.5 and 0.3% (Secure Folder and regular one), so that's not excessive battery use for that. When Messenger caused me issues, it was like 40% or something. It also never crashed.
I tried a diagnostic log app, but it doesn't work to capture random reboots. I just had to wait until they updated the app, which I think was about a week after it started. It mostly happened while I wasn't using my phone.
Hmm.

Last week I eventually did a factory reset. After selecting language for the initial setup, the phone entered a reboot loop again, so it was obvious that it wasn't a software issue. I proceeded with the setup, but without restoring any applications. The phone did some reboots again.
I contacted local customer support, and when I went there they connected the phone to their software and they were able to see in the log files some kernel panicks, memory errors and boot loops since the factory reset. They told me that if I hadn't reset the phone,they would be able to see all the problems since the beginning.
They told me that they have to change the main board, and after two days I got my phone back. This happened on Friday, today is Monday and everything seems fine (I crossed my fingers). I reinstalled everything including applications from Samsung Cloud.

nasos75 said:
Last week I eventually did a factory reset. After selecting language for the initial setup, the phone entered a reboot loop again, so it was obvious that it wasn't a software issue. I proceeded with the setup, but without restoring any applications. The phone did some reboots again.
I contacted local customer support, and when I went there they connected the phone to their software and they were able to see in the log files some kernel panicks, memory errors and boot loops since the factory reset. They told me that if I hadn't reset the phone,they would be able to see all the problems since the beginning.
They told me that they have to change the main board, and after two days I got my phone back. This happened on Friday, today is Monday and everything seems fine (I crossed my fingers). I reinstalled everything including applications from Samsung Cloud.
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Click to collapse
Oh wow, what a hassle! Glad the phone seems to be working well now, though! That's crazy that it rebooted that early in the setup process. Did you have to pay for the fix?

No, it was covered by guarantee, the phone is less than 6 months old.

nasos75 said:
No, it was covered by guarantee, the phone is less than 6 months old.
Click to expand...
Click to collapse
Well that's a relief!