My LG G3 is overheating and crashing - G3 Q&A, Help & Troubleshooting

Hi,
New to my LG G3 and just had a thermal runaway where the phone crashed and rebooted, and CPU-Z showed most of the sensors at 95Centigrade. After the phone sat for a bit, it's back to 50 C. I think this has been happening fairly often, maybe once a day, in this case it happened while charging wirelessly, and yesterday while talking on the phone.
Running Android 4.4.2 the 12B version. Rooted.
Is there something I can do to fix this? I really don't like having an unstable phone.

try clean flash rom using lg flashtool.if also not solved then try changing the battery.

jokerpappu said:
try clean flash rom using lg flashtool.if also not solved then try changing the battery.
Click to expand...
Click to collapse
don't want to redo the rom, too much work. How would changing the battery make a difference?

Overheating too on BareCee - Sprint LG G3
android94301 said:
Hi,
New to my LG G3 and just had a thermal runaway where the phone crashed and rebooted, and CPU-Z showed most of the sensors at 95Centigrade. After the phone sat for a bit, it's back to 50 C. I think this has been happening fairly often, maybe once a day, in this case it happened while charging wirelessly, and yesterday while talking on the phone.
Running Android 4.4.2 the 12B version. Rooted.
Is there something I can do to fix this? I really don't like having an unstable phone.
Click to expand...
Click to collapse
I've been having similar issues. Just installed CPU-z but it's not doing it right now. My phone has overheated so bad a couple of times that the screen starts flashing on/off (screen backlight stays on...image flashes) and then after a few flashes, it reverts to stock background and keeps flashing. I have to pull battery to get it to quit. Once it's back on I still have the stock wallpaper and have to change it back. It's still there....dunno what's going on! Phone almost always seems hot in shirt pocket anymore.

android94301 said:
don't want to redo the rom, too much work. How would changing the battery make a difference?
Click to expand...
Click to collapse
well you do know that phone says high temp and will shutdown only when battery temp gets over 50 celcius so battery temp is also important here.many users who faced overheating prob got their prob fixed by changing the battery ao i thought u could have had the same prob so i suggest u that.try it.who knows it could work.or if u just bought ur phone then go replace it with another one.

Related

Battery serious problem

hey guys,i have been flashingmany roms every week for about 2 months, then I decided to start fresh.
wiped every thing via cwm and then flashed stock rom via odin,then rooted it.
problem is battery is as fast as HELL , and i have sudden drops, e.g. phone shuts down suddenly at 30% or even 50% , and when i connect charger it shows 0%.
tried battery calibration but no good.
I bought a new battery , and my phone still have sudden shutdowns when used for more than 30 minutes.
even offline.
Is my phone damaged ,or it has permanent leak ,even i change batteries?!
plz reply ASAP , and btw i dont have a screenshot cuz i am using stock 2.3.6.
I recommend you to go to a Samsung Costumer Service and ask for help. I think is a hardware issue, not a software issue.
Also, to use screenshot on GB, use Volume down + Home button.
FelixMG said:
I recommend you to go to a Samsung Costumer Service and ask for help. I think is a hardware issue, not a software issue.
Also, to use screenshot on GB, use Volume down + Home button.
Click to expand...
Click to collapse
I'm afraid that samsung service in Egypt sucks.
they ruined my 1500$ laptop.before.
Can I know if this related to battery or hardware??!
thanks in advance.
Somor said:
I'm afraid that samsung service in Egypt sucks.
they ruined my 1500$ laptop.before.
Can I know if this related to battery or hardware??!
thanks in advance.
Click to expand...
Click to collapse
Must be hardware. If the battery change doesn't quite cut it, then its a hardware problem.
Somor said:
hey guys,i have been flashingmany roms every week for about 2 months, then I decided to start fresh.
wiped every thing via cwm and then flashed stock rom via odin,then rooted it.
problem is battery is as fast as HELL , and i have sudden drops, e.g. phone shuts down suddenly at 30% or even 50% , and when i connect charger it shows 0%.
tried battery calibration but no good.
I bought a new battery , and my phone still have sudden shutdowns when used for more than 30 minutes.
even offline.
Is my phone damaged ,or it has permanent leak ,even i change batteries?!
plz reply ASAP , and btw i dont have a screenshot cuz i am using stock 2.3.6.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2129953
I have got this problem before. I went the samsung service and change my battery to new one.
You need to change your battery. There is no another solution
GT-I8150 cihazımdan gönderildi

[Q] Some General G3 Questions

Hey guys ! Today I traded my S5 for a G3 and I have some questions :
1. Which is the latest and which is the best firmware ? I am currently on V10H. I see that there are V10i and V10j firmwares, but I don't get a OTA. Should I manually flash them and are they newer and better ?
2.Is it normal for the phone to heat up so much. My G3 heats up just from listening to music and using facebook messenger on 3G. The first boot after updateing my phone it was hot like an oven. Barely touchable on the top side of the screen. (also the brightness could't go beyond 90%)
3. If I root my G3, do I loose my warranty ?
4. Can I do something after rooting to improve the battery life and lower down the heat ?
5. My G3 uses around 10-12% overnight (6-7 hours) Isn't that too much ? My S5 used around 2-3% overnight...
6. Also on Antutu v5 at exactly 27% I get High temperature warning and my phone reboots. Anyone else having this problem ?
Please guys !
niksssss said:
Hey guys ! Today I traded my S5 for a G3 and I have some questions :
1. Which is the latest and which is the best firmware ? I am currently on V10H. I see that there are V10i and V10j firmwares, but I don't get a OTA. Should I manually flash them and are they newer and better ?
2.Is it normal for the phone to heat up so much. My G3 heats up just from listening to music and using facebook messenger on 3G. The first boot after updateing my phone it was hot like an oven. Barely touchable on the top side of the screen. (also the brightness could't go beyond 90%)
3. If I root my G3, do I loose my warranty ?
4. Can I do something after rooting to improve the battery life and lower down the heat ?
5. My G3 uses around 10-12% overnight (6-7 hours) Isn't that too much ? My S5 used around 2-3% overnight...
6. Also on Antutu v5 at exactly 27% I get High temperature warning and my phone reboots. Anyone else having this problem ?
Click to expand...
Click to collapse
1) I think I and J are kind of the same but others will know better, they are the latest firmware.
2) No but what you call heat and what others call heat might be different but it shouldn't get anything more than warm at most.
3) Yes but you can revert back easily to keep warranty. I used Stump Root.
4) Yes lots of things but I haven't tried any as I have very good battery. There are things you can do without rooting as well.
5) Yes that is way too much. Mine uses no more than 2% over 8 hours but I have a few of the Google things turned off.
6) Never done it but from what I've read others have had the same problem.
If you have an SD card in the phone remove it and see if the heat will stop.
It is a Saturday so give it some time for others to answer.
niksssss said:
Hey guys ! Today I traded my S5 for a G3 and I have some questions :
1. Which is the latest and which is the best firmware ? I am currently on V10H. I see that there are V10i and V10j firmwares, but I don't get a OTA. Should I manually flash them and are they newer and better ?
2.Is it normal for the phone to heat up so much. My G3 heats up just from listening to music and using facebook messenger on 3G. The first boot after updateing my phone it was hot like an oven. Barely touchable on the top side of the screen. (also the brightness could't go beyond 90%)
3. If I root my G3, do I loose my warranty ?
4. Can I do something after rooting to improve the battery life and lower down the heat ?
5. My G3 uses around 10-12% overnight (6-7 hours) Isn't that too much ? My S5 used around 2-3% overnight...
6. Also on Antutu v5 at exactly 27% I get High temperature warning and my phone reboots. Anyone else having this problem ?
Click to expand...
Click to collapse
1) My D855 is on 10H at the moment with no OTAs available at the moment. Most of the OTAs so far have just been small bug fixes and such (the change log for J is exactly the same as H). Its not worth trying to manually flash them yourself. Sometimes the update is available by the LG PC Suite before the OTA, so maybe give that a go.
2) The G3 warming up isnt uncommon. I can usually feel mine warming up around the power button in usage similar to yours. I wouldn't worry too much about the phone being hot after just booting from an update, the phone has probably been running the CPU flat out during the update and boot process to finish everything. The limited brightness is an automatic thing put in place by LG to prevent overheating. (If it was limited to 90%, then I would have thought it is not getting that hot otherwise the brightness would be limited even more)
3) Probably. I haven't rooted mine, but I believe there is a root counter/status thing in the hidden service menu that LG may look if ever your phone is sent back by which they may deny repairs or charge you for them out of warranty. (But if it is a genuine hardware defect, they may be lenient. I sent my HTC One back for repairs for the purple tint issue on the camera with the bootloader still unlocked, but they didn't say anything)
4) Not sure about that (as I haven't rooted).
5) That usage seems about the same drain I have when leaving the phone while it is on cellular data. My G3 has superb standby battery life while it is on WiFi.
6) I think that is a common occurrence with the G3, the phone is rebooting as the phone is getting too hot.
niksssss said:
Hey guys ! Today I traded my S5 for a G3 and I have some questions :
1. Which is the latest and which is the best firmware ? I am currently on V10H. I see that there are V10i and V10j firmwares, but I don't get a OTA. Should I manually flash them and are they newer and better ?
2.Is it normal for the phone to heat up so much. My G3 heats up just from listening to music and using facebook messenger on 3G. The first boot after updateing my phone it was hot like an oven. Barely touchable on the top side of the screen. (also the brightness could't go beyond 90%)
3. If I root my G3, do I loose my warranty ?
4. Can I do something after rooting to improve the battery life and lower down the heat ?
5. My G3 uses around 10-12% overnight (6-7 hours) Isn't that too much ? My S5 used around 2-3% overnight...
6. Also on Antutu v5 at exactly 27% I get High temperature warning and my phone reboots. Anyone else having this problem ?
Click to expand...
Click to collapse
That's really strange...
6) my phone barely heats up... And pass test without any problem...
Sent from from my LG-D855
Thanks a lot for the info guys !
When my phone reboots during antutu it is not even warm. I even tried doing the benchmark in the fridge and same thing happened. It just makes no sense.
Also 1 more question - Is there some kind of a list of apps that are safe to remove/dissable ?

[FIXED] Amazing battery discharge

Hello,
Since I updated to MM, lot of things went wrong. Few days ago I got 3-5 hours SoT, and now it is really bad.. this morning it shows 1 hour estimated left and the phone is hot.
Instled GSam, will post screenshots later today.
What's the problem?
did you do a factory reset after updating to MM ?
Sent from my LG-H815 using Tapatalk
bel57 said:
Hello,
Since I updated to MM, lot of things went wrong. Few days ago I got 3-5 hours SoT, and now it is really bad.. this morning it shows 1 hour estimated left and the phone is hot.
Instled GSam, will post screenshots later today.
What's the problem?
Click to expand...
Click to collapse
I have noticed a similar effect on mine, but not so drastic. I used to get over 4hrs+ Screen Time On using Lollipop. Now 3 hours or less. Factory resetting didn't help.
Yes, everything wiped, all reset.. so no old data. MM is not as good as LP :/
bel57 said:
Yes, everything wiped, all reset.. so no old data. MM is not as good as LP :/
Click to expand...
Click to collapse
Thank you for letting us know. Was thinking of installing MM but I value battery life over everything else.
..Sent from an XDA modified LG G4 on Verizon..
Yeah mate, np.. keep with Lollipop, MM is really worst. I'm using my G4 for about 20 minutes and already lost 10%. Battery life is incredibly low
I'm seriously thinking about downgrading to LP.
I tried going back to LP, but this didn't work for me. I thought I has bricked my G4, but thankfully LG Bridge managed to restore to factory settings.
As well as draining the battery twice as quickly (at least twice as quickly), I can now no longer pair my G4 with my car (so I can take calls by pressing a button on the steering wheel). Bluetooth just keeps crashing on the G4.
I wish I could go back to LP easily. After my last experience trying to install LP KDZ, I'm not confident enough to try it again.
Which tool/method did you use?
On the main MM battery life topic, it seems that the downgrade is successful through LGUP soft.
Am on same boat as you guys. Now, I updated my wifes G3 with MM and the battery time is far better than on Lollipop or on my G4! Go figure[emoji15]
Ok so, I found the okayest fix: if you use custom ROM (like Genisys), flash the stock kernel, it's much butter.
At the moment, no more battery drain/random reboot/overheating . :good:
Seems that SUPEREX kernel is faulty.
https://www.androidfilehost.com/?fid=24269982087005245
I found that the battery is almost 50% on MM compared to LL. From MM i often set the "economy mode" (or what's the name) and turn off wifi and bluetooth wehn I don't use it.
Using it with LG what is almost impossible, the watch drain the battery too much.
Luckili:
1- 20C is out, we have just to whait, I heard that on 20A battery has not that huge battery problem, so maybe they found a bug in the 20B
2-you can carry spare cheap batteries with you, I have always one in my jean poket...
1- I'm going to update to 20c ASAP (downloading right now..)
2- the issue was related to custom kernel SUPEREX integrated in Genisys ROM, flashing stock fixed it
3- I have an extra LG battery + charging cradle and a thin power bank (10000 mAh)

LG g3 restart loop

I've had my g3 for 2.3 years, and it suddenly went into boot loop one day after charging the phone. The boot loops for around 3 or 4 times then stopped and stayed shut down, got it to repair shop yet they claimed that it wasn't hardware issue but software. I doubt that as I've updated my g3 to android 6.0 last October and has been working fine since. However, just to note that I was charging with a broken cable last time before it went into this boot loop. What's the problem with the phone and how can I retrieve my stuff as i haven't backed up yet. Is this problem fixable as I am trying to avoid factory reset and data wiping at all costs.
I had the same problem , it happend suddenly 2 days ago and i am trying to solve this stupid problem but so far no solution.
I upgrade it to 6.0 then downgrade 5.0 tried different versions but no solution.
Wierd thing is just started from nowhere.
Kind of Cpu and heating related but not sure what can be the solution cuz when the phone is colder not restarting that much like warmer.
1sin1 said:
I had the same problem , it happend suddenly 2 days ago and i am trying to solve this stupid problem but so far no solution.
I upgrade it to 6.0 then downgrade 5.0 tried different versions but no solution.
Wierd thing is just started from nowhere.
Kind of Cpu and heating related but not sure what can be the solution cuz when the phone is colder not restarting that much like warmer.
Click to expand...
Click to collapse
Have you tried new battery?
MarineSniper said:
I've had my g3 for 2.3 years, and it suddenly went into boot loop one day after charging the phone. The boot loops for around 3 or 4 times then stopped and stayed shut down, got it to repair shop yet they claimed that it wasn't hardware issue but software. I doubt that as I've updated my g3 to android 6.0 last October and has been working fine since. However, just to note that I was charging with a broken cable last time before it went into this boot loop. What's the problem with the phone and how can I retrieve my stuff as i haven't backed up yet. Is this problem fixable as I am trying to avoid factory reset and data wiping at all costs.
Click to expand...
Click to collapse
Are you able to use your phone while plugged in charger?
Sent from my LG-D858HK using Tapatalk
MirzaAwais said:
Have you tried new battery?
Are you able to use your phone while plugged in charger?
Sent from my LG-D858HK using Tapatalk
Click to expand...
Click to collapse
I haven't tried a new battery, yet I have two batteries, one was the original and other was bought at the same time I got my phone 2 .3 years ago, I have also tried to boot my phone plugged in, and even safe mode, but no success. Both methods only took it into the boot loop.
MirzaAwais said:
Have you tried new battery?
Are you able to use your phone while plugged in charger?
Sent from my LG-D858HK using Tapatalk
Click to expand...
Click to collapse
First thing i bought new battery but didnt help at all.
It is most probably cpu heat sink problem , that heat sink doesnt work anymore i guess . Now phone works like normal with low cpu freq. but a bit slower ..
One day i will try to change heat sink on cpu but dont know when
1sin1 said:
First thing i bought new battery but didnt help at all.
It is most probably cpu heat sink problem , that heat sink doesnt work anymore i guess . Now phone works like normal with low cpu freq. but a bit slower ..
One day i will try to change heat sink on cpu but dont know when
Click to expand...
Click to collapse
So do you have similar problem? and how did you get it to work at low cpu frequency, I don't mind it being a bit slower as long as I get back to my data on my phone.
MarineSniper said:
So do you have similar problem? and how did you get it to work at low cpu frequency, I don't mind it being a bit slower as long as I get back to my data on my phone.
Click to expand...
Click to collapse
I have same problem but mine at least opening .. when you can not start the phone , you can not change the freq of cpu.
I did mine with root and app called "no frill cpu"
For starting you can try to put your phone in to freezer 2 or 3 mins (not make super cold) and then start it when it is cold , i managed to use my phone like this around 10 min. so then u can change cpu freq
But today it turn off itself and so far couldnt turn on again ... looks like it gets worse in time..
1sin1 said:
I have same problem but mine at least opening .. when you can not start the phone , you can not change the freq of cpu.
I did mine with root and app called "no frill cpu"
For starting you can try to put your phone in to freezer 2 or 3 mins (not make super cold) and then start it when it is cold , i managed to use my phone like this around 10 min. so then u can change cpu freq
But today it turn off itself and so far couldnt turn on again ... looks like it gets worse in time..
Click to expand...
Click to collapse
Thank you, I will try that method.
MarineSniper said:
Thank you, I will try that method.
Click to expand...
Click to collapse
No problem , tell me if it works.
I just try right now mine and all day it was restarting but i put it in freezer 2 min. and tried and it turn on ..
I am wondering all problems are same from cpu
Few mins. ago i opened up my lg g3 and apply heat sink on cpu chipset and so far it works really better than before
I even tried normal cpu freqs. and it didnt restarted , before using heatsink it was not even possible to see main menu on high freqs.
I was already thinking to buy new phone and spend so much money but then i give it a try and it works. I dont know how long it would help but so far so good.
So i would recommend anyone who has this bootloop problem to try heatsink gel on cpu if still problem continue then you can throw away the phone i guess
Hello, I've battery problem and it keeps restarting by itself, So I decided to buy new battery and with new battery still problem exist and it's random, after 2-3 min usage it restarts.
What should I do ? the phone was working very good a few days ago and that battery was fine until this stupid restarting happened and even I flashed the stock Rom but it didn't fix it.
---------- Post added at 11:33 AM ---------- Previous post was at 11:32 AM ----------
1sin1 said:
Few mins. ago i opened up my lg g3 and apply heat sink on cpu chipset and so far it works really better than before
I even tried normal cpu freqs. and it didnt restarted , before using heatsink it was not even possible to see main menu on high freqs.
I was already thinking to buy new phone and spend so much money but then i give it a try and it works. I dont know how long it would help but so far so good.
So i would recommend anyone who has this bootloop problem to try heatsink gel on cpu if still problem continue then you can throw away the phone i guess
Click to expand...
Click to collapse
How did you use heatsink gel on your cpu ? Is there any video or guide with picture ?
sohilj23 said:
Hello, I've battery problem and it keeps restarting by itself, So I decided to buy new battery and with new battery still problem exist and it's random, after 2-3 min usage it restarts.
What should I do ? the phone was working very good a few days ago and that battery was fine until this stupid restarting happened and even I flashed the stock Rom but it didn't fix it.
---------- Post added at 11:33 AM ---------- Previous post was at 11:32 AM ----------
How did you use heatsink gel on your cpu ? Is there any video or guide with picture ?
Click to expand...
Click to collapse
You can use these videos for doing it
https://www.youtube.com/watch?v=zT2CP-8zmrU&t=316s
https://www.youtube.com/watch?v=PH5wCeootNI
1sin1 said:
You can use these videos for doing it
https://www.youtube.com/watch?v=zT2CP-8zmrU&t=316s
https://www.youtube.com/watch?v=PH5wCeootNI
Click to expand...
Click to collapse
Thanks for videos, I don't know how but I was able to use the phone for 3-4 hours and for test I used Antutu benchmark and I got 53.000 score, When I tried to charge the phone it turned off and I tried to turn it on again it stuck on Lg logo and I heard some noises sound and phone stuck on logo ( sometimes it has boot loop), For now I turned off the phone and tomorrow I'm gonna buy Thermal paste, Hopefully it will fix it.
Did you have the same kinda of problem ? Like phone stuck on Lg logo or it turn off after you try to turn it on .
How do I know if my G3 is dead? It doesn't do **** when I try to turn it on, it just vibrates and stays there. When I connect it to pc, it detects a connection but nothing happens. This happened earlier this morning and it doesn't want to boot back up no matter what I try.
sohilj23 said:
Thanks for videos, I don't know how but I was able to use the phone for 3-4 hours and for test I used Antutu benchmark and I got 53.000 score, When I tried to charge the phone it turned off and I tried to turn it on again it stuck on Lg logo and I heard some noises sound and phone stuck on logo ( sometimes it has boot loop), For now I turned off the phone and tomorrow I'm gonna buy Thermal paste, Hopefully it will fix it.
Did you have the same kinda of problem ? Like phone stuck on Lg logo or it turn off after you try to turn it on .
Click to expand...
Click to collapse
My phone suddenly turned off and repeated to try to turn on itself but sometimes it was just bootlooping on lg logo sometimes just seeing lock screen and turning off . Noise stuff i dont know but mechanically there is nothing to make sound i think so dont know from what but i never had it.
You can try another working battery and software format. If these doesnt work then you can make thermal paste thing .. but if you think it is easy to do thermal thing then just start with that.
There is no point in software changes -- it's a hardware issue. I don't understand why no one checks the forum before asking -- there is a ton information written on here alone, and how to fix the issue.
You need to fix the loose connections and heat problems of the phone.
Thats right. All you have to do is applying a thermal on SoC. It did work for me

Question Heat issue poco f3

I have the poco f3 i bought it since April i never hade heat issue until this past week the phone gets hot only from using apps like youtube and fb can i fix this problem
Some app must be running in background. Check the battery page in settings for apps with abnormally high usage.
I installed eu rom same thing the phone is getting hot over 54 c and 50% of memory is always full
zaki789 said:
I installed eu rom same thing the phone is getting hot over 54 c and 50% of memory is always full
Click to expand...
Click to collapse
Install better battery stats and check which app is using up battery
Am telling you I tried two different roms and you tell me check the apps that are using battery
Well thats the most obvious thing to do if you have a battery drain or heat issue. Changing roms because of overheating is like using a tank to kill a cockroach. You should have looked into which apps are using the cpu the most and done something about them. On top of that, youre being rude to the only person whos trying to help you. Im sorry to say but you wont be getting any help atleast from me
If you are not sure which app causing the problem, backup your data and reset to factory setting. you nothing to do with the ROM. the stock ROM is the best ROM you can have right now for both security and performance.
as far as i know F3 does goes warm quickly when use some apps, as for gaming it goes hot quickly.. i even checked it goes to 45-50 sometimes, it happen after i get 12.5
after up 12.5.2 the heat still goes but not as hot as before... i think it's matter of firmware & heat management kind of suck on F3
card-us said:
as far as i know F3 does goes warm quickly when use some apps, as for gaming it goes hot quickly.. i even checked it goes to 45-50 sometimes, it happen after i get 12.5
after up 12.5.2 the heat still goes but not as hot as before... i think it's matter of firmware & heat management kind of suck on F3
Click to expand...
Click to collapse
Yes i agree totally i hope they fix it next update are they any custom rom who doesn't heat up the phone

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