Netflix Problems on Fire TV 4K Model - Fire TV Q&A, Help & Troubleshooting

Everything else on the system works fine. 4k Video from Amazon Instant comes through quick and clear. Hulu is fine .. etc.
When watching Netflix, everything does fine for a while. There is a good quality 4K stream coming in that is playing smoothly. However after about 20-30 minutes of watching a show, the video starts to stutter and get choppy, eventually leading to the point where it is only display around 10 frames per second or so from what it looks like. Hitting back on the remote and starting the video again corrects the issue, however having to do this 4 to 5 times during a show seems ridiculous.
Is there anyone else that has had this issue and has found a solution for it ?
Thanks for the help anyone that can.

I have the same Problem with Netflix. So is Ultraflix at 5.0.5.1 with h.265 stuttering and works only with h.264 at 5.0.4 it works with both codecs perfect.

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[Q] Video judder

Is it just my handset are are other people have horrible video playback it does not matter if it is from on the home video recorded through the phone camera or on sites such as hulu, you tube or even google movies all video playback is juddery and laggy does anybody have any answers or similar experiences with there handset. It is a T-mobile handset with the Snapdragon 600
Juddery ? I'm assuming you mean jittery or stuttering.
ajmpjm said:
Is it just my handset are are other people have horrible video playback it does not matter if it is from on the home video recorded through the phone camera or on sites such as hulu, you tube or even google movies all video playback is juddery and laggy does anybody have any answers or similar experiences with there handset. It is a T-mobile handset with the Snapdragon 600
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i had some lag with 720P and had to reboot the phone it worked good fore a few mins then did it again. i havent tried 1080p but i assume it would do the same since its even more higher def.
ZERO stuttering or pausing on the current CyanogenMod 10.1 build. Just tested it with YouTube.
Can not comment on stock software as I never tried it.

Youtube App on Fire Stick - every video starts up with audio issues...

So I just recently got an Amazon Fire Stick and wanted to use it for Youtube viewing. Even though I can watch 1080p shows on Amazon Prime and Netflix without issue, every Youtube video I've tried starts out with audio skipping. It always corrects itself after a second or two but I rather it never happens. Anyway else experience this? It's like it's only buffering video first and then audio tries to catch up afterwards.
Also, every so often there is a video where the audio is not sync'd properly. Plays fine on all other devices.
I've noticed the same on my Fire TV Stick - after a while you start to get stuttering too and then picture freezing.
It's been a consistent issue for me on my FireTV Stick. However it's also a regular issue on my EETV box and occasional issue Now TV Box, and Roku Streaming Stick.
However YouTube is the only app on the three platforms (Now TV being a re-branded Roku) with the issue - BBC iPlayer, UKTV Player, ITV Hub*, All 4*, Google Play Movies*, Now TV*, TVPLayer Plus*, Wuaki TV, Freeview connect (e.g. CCTV, Box+, Motors TV, Vintage TV)*, Amazon Instant Video, Vimeo, Flixster, My5, TVPlayer, Tune In all manage to play without stuttering!
* Apps only on EETV/Roku.
Of all those platforms the UI is most responsive on the Fire TV (only since Fire OS 5 - it used to be the worse) but video and audio playback are best on the Roku (i.e. the least audio stuttering or buffering)

Fire TV 2 video playback issues

My AFTV2 will not playback video from any source without the playback pausing/stopping for about 1-2 seconds all through the movie. No matter what the source whether streaming from my NAS or streaming from an app, any app. I play the same video back on my AFTV1 and it plays fine. I can't even play 720 video back clean let alone 1080p. I am rooted on 5.0.4 I was thinking of unrooting and going back to 5.0.3 but I would rather not have to do that. Anyone else having issues with video playback on AFTV2? or can anyone suggest what I can try to correct it. I have already tried playing back video using MX Player and VLC. I thought VLC might work because its the one from Amazon Play Store but the result is the same. It's really driving me crazy because it happens all the time. The reason I got the AFTV2 was because I thought I would get cleaner playback of video based on the new hardware, but my AFTV1 which is also rooted blows it out of the water. The Fire TV 2 is connected to a powerline adapter, but I tested it connected directly to my router and the result was the same. Even on the powerline adapter my speed test is about 19-24 mbps which should be fast enough to playback video smoothly. Any help or suggestions would be appreciated.
dk1keith said:
My AFTV2 will not playback video from any source without the playback pausing/stopping for about 1-2 seconds all through the movie. No matter what the source whether streaming from my NAS or streaming from an app, any app. I play the same video back on my AFTV1 and it plays fine. I can't even play 720 video back clean let alone 1080p. I am rooted on 5.0.4 I was thinking of unrooting and going back to 5.0.3 but I would rather not have to do that. Anyone else having issues with video playback on AFTV2? or can anyone suggest what I can try to correct it. I have already tried playing back video using MX Player and VLC. I thought VLC might work because its the one from Amazon Play Store but the result is the same. It's really driving me crazy because it happens all the time. The reason I got the AFTV2 was because I thought I would get cleaner playback of video based on the new hardware, but my AFTV1 which is also rooted blows it out of the water. The Fire TV 2 is connected to a powerline adapter, but I tested it connected directly to my router and the result was the same. Even on the powerline adapter my speed test is about 19-24 mbps which should be fast enough to playback video smoothly. Any help or suggestions would be appreciated.
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So.....no one else has problems with video playback on the AFTV2? If not then maybe it's my particular box that has a problem...
dk1keith said:
So.....no one else has problems with video playback on the AFTV2? If not then maybe it's my particular box that has a problem...
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I just stream using Kodi & some addon sources you will get buffering problems but to be honest it's fine when you get a nice stream.
deanr1977 said:
I just stream using Kodi & some addon sources you will get buffering problems but to be honest it's fine when you get a nice stream.
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thanks for the reply. Yes I use Kodi as well, and you're right you have to have a good stream first. But even when I stream movies from my NAS in Kodi, or select a stream from an addon that's say MQ it still stutters throughout the movie. When I play the same movie, same stream, from my AFTV1 it plays perfectly fine. I know I have a fast enough internet connection. It just seems strange to me that the AFTV2 with the more powerful hardware can't come close to the AFTV1 when it comes to video playback. Even Netflix stutters.

Video stutters

Hello,
I have tried several streaming sites and the video stutters on most of them. DC universe, sling, fubo all stutter but the audio is good.
YouTube, twitch and Disney+ all work fine.
Also, the video only seems to stutter on my phone and not if I cast to Chromecast.
Does anyone know a fix for this?
I am on Android 9.0 on a custom room. It worked good on the room I had previous, but I had to change for other reasons, I haven't changed anything, unsure of what it could be.

Question Audio on television stops when video on Instagram/Facebook begin to play

Hi, I am currently watching TV shows on my Kodi firestick. while I am watching television and browsing Facebook or even Instagram when a video starts playing/audio the show I am watching pauses, I have to then press play to continue the show on tv.
Anyone know why videos that start with audio (Instagram and Facebook) pause the videos I am watching on my tv/first stick?
This was not occuring with my OnePlus 7t pro
I think there may be a problem with your sound card. I also had such a problem when using discord, the interrupts stopped after sound card updates. I am currently able to follow various broadcasts such as TV or radio without freezing. canlı tv
.

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