phone charging slowly after screen replacement - ZenFone 2 Q&A, Help & Troubleshooting

after replacing the screen on my phone i cant get it to charge correctly. usually it says charging slowly although sometimes if i push the cord really hard it will say charging.. it doesnt matter what charger or cord i use. i installed ampere and sometimes it will show a charging voltage of 3000 then quickly drop to about 540 then settle around 170 sometimes it will go all the way down to 50 amps.. it takes the phone about an hour to charge 15 percent.. i have tried everything i can think of, i thought the charging port was damaged so i installed a new one and got the same results, i have tried several chargers on different outlets, still nothing.. it seems that the phone thinks its charging by usb instead of a wall outlet most times, but even when it recognizes that its a wall outlet, even my fastcharging adapter nothing changes. any ideas what the problem could be?

Montenell, was this ever fixed? I'm experiencing the same problem.

Related

[Q] Phone not charging, even with AC adapter?

Hey,
(I tried searching for similar threads, but "charging" and "desire" gives me billions of results)
I have quite a sticky situation on my hands. Last night when I were to check my phone for messages, it was turned off. I grabbed my charger with the AC adapter and plugged it in. VoilĂ , amber led is turned on. I waited a while as I went off to grab food and that sorts, returned and turned it on. No problem so far. Small digression: I even got those messages I expected, hooorah!
Anyways, after a couple of hours I returned to my phone to check additional messages but then again, it was turned off. Even though it was hooked up to the AC adapter. I mean, the amber led is turned on and even the battery animation in the status bar when charged is doing its thing.
So I started trying to figure out what it is, but nothing have helped the slightest bit so far. I tried flashing different radios and roms but the problem seem to stick.
What's odd is that it allows charging sometimes, but it takes a long while. I have yet to find out the reason for it, but my doubts are that currently the phone needs to be off.
So far I think it could be a faulty USB cable that may cause the problem, but even though how obnoxiously stupid it may be, I turn my ears to you guys.
Thanks in advance.
TL;DR:
The phone isn't charging even though it's hooked up to the ac adapter and both amber led and animation in the status bar is indicating it's charging.
saepaan said:
Hey,
(I tried searching for similar threads, but "charging" and "desire" gives me billions of results)
I have quite a sticky situation on my hands. Last night when I were to check my phone for messages, it was turned off. I grabbed my charger with the AC adapter and plugged it in. VoilĂ , amber led is turned on. I waited a while as I went off to grab food and that sorts, returned and turned it on. No problem so far. Small digression: I even got those messages I expected, hooorah!
Anyways, after a couple of hours I returned to my phone to check additional messages but then again, it was turned off. Even though it was hooked up to the AC adapter. I mean, the amber led is turned on and even the battery animation in the status bar when charged is doing its thing.
So I started trying to figure out what it is, but nothing have helped the slightest bit so far. I tried flashing different radios and roms but the problem seem to stick.
What's odd is that it allows charging sometimes, but it takes a long while. I have yet to find out the reason for it, but my doubts are that currently the phone needs to be off.
So far I think it could be a faulty USB cable that may cause the problem, but even though how obnoxiously stupid it may be, I turn my ears to you guys.
Thanks in advance.
TL;DR:
The phone isn't charging even though it's hooked up to the ac adapter and both amber led and animation in the status bar is indicating it's charging.
Click to expand...
Click to collapse
first things first,
search xda-developers re: USB brick. does it fit the symptoms?
do you have access to a different usb cable? does it charge better from this one?
will it charge quicker on on (for instance) your computer, compared to the wall charger?
is the charger an official charger or a third party one? if its a third party, no name brand one, chances are its crap. I bought a 1000mA rated car charger and one of the components won't let more than 100mA through.
Greetings, nzdcoy. Thanks for quick answer.
Let's see. As far as I can tell, USB brick symptoms sounds like you're unable to connect your phone using USB when booted into Android and/or custom boot/recovery. I have yet to try this, but I also read that they were able to charge the phone without problems. However, I'll give this a try seeing as it won't hurt.
I'm afraid I do not have access to another USB as these "micro" USB cables aren't that widespread. Or, at least I don't have leftovers as I do for regular USB cables.
It's hard to tell if it charges faster for whether possibilities as it doesn't charge at all if it's on. The amber led is lit, but the battery percentage still drops. I've only relied on the wall charger as I know it supports more amper than its PC counterpart. But yet again, I should try the USB brick fix. Hopefully it'll work.
Both the charger and the cable is stock, so I don't think it could be shabby third party components.
I'm also suspicious to if it can be the battery that's blasted. I've measured the voltage and it seems to be fine, so I don't know for sure. Maybe it's bad because it takes ages for it to charge? I don't have an external power supply, so I can't test this for sure though.
Anyhow, thanks nzdcoy for giving me some directions to what it could be.
Edit: Tried hooking up the phone to the computer, and I had access to the SD card. I suppose that's not a USB brick then?
at least it isn't a USB brick.
Does it positively charge when plugged into the PC? Unless you are using GPS or you are using a USB1.1 port, your PC should still charge it positively.
Yes, thankfully.
I've somehow found a method to charge the darned phone. And I could almost conclude it's a bad connection between the wire and the phone. I think the socket on the phone is damaged. Worst part is, is that it comes and goes. One day it could work swimmingly and charge in whatever position, the other day it requires one certain position to charge anything at all.
My Desire works in strange ways.
Thanks for the help so far, nzdcoy!

Broken USB/charging port?

I'm not sure if this is the right place to ask this, please excuse my ignorant.
I have an EVO that won't charge. I've read a lot from Google search results that this is a common problem among many users. However, the port seems to be working, because my computer will recognize the phone and storage when I plug it in. The charge led will come on, and the indicator on the phone will say that it's charging, but the phone is actually only discharging while plugged in. Eventually the led will turn itself off, and the phone stops telling me that it's charging when the battery is down to its last drop.
I hope that someone with similar problem can help me with fixing this, or if anyone cause tell me if it's possible to fix? I want to send it in to HTC since I think the phone is under warranty, even if I don't have the protection plan from Sprint? The problem is the touch glass is cracks, and I don't know if they'll fix the USB port without saying that I broke it and won't cover that under the warranty. I want to buy a new screen and replace the broken one, but if I open up the phone it would void the warranty as well...
So I'm stuck with a discharging phone, cracked screen, and having to carry around 3 separate batteries everyday, and I have no idea what step I need to take.
Please help?
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Concordium said:
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Click to expand...
Click to collapse
Doubt it's the charger as it was stated that the computer connection works - should get a bit of a charge from that. I agree that a Sprint visit is due.
Just went through this myself! Would plug my phone in before bed and wake up with the phone at 2% or so. Thought it was the battery- so i took my battery to have the sprint store check it, they did say it was bad. So i bought 2 batteries off ebay.
I got the batteries and still had the issue. So then I took my phone to the sprint store and had them check the micro-usb port. They said it was fine and they cleaned it out cause dirt/dust was in it. Still had the problem..
So I bought a new micro-usb cable of monoprice (still using the same wall charger) , and that solved the issue! Had a bad cable. Now my phone charges super quickly in matter of 4hrs.
It could still be the charger. The USB cable sends data and power through different pins. So a bad cable could still transfer data while not pushing a charge.
Sent from my PC36100
It's gotta be the port happen to mine and I was able to get it fix as long as the port was still attached to the motherboard, if its not attached then have to go thru the insurance.
EVO with Identity Crisis
I was able to connect to my computer and send data just fine with the old (broken) usb cable.
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
kzn said:
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
Click to expand...
Click to collapse
Definitely sounds like a port issue then. If you return to Sprint and review what you've done, as well as the result of your previous trip, then they should be able to take care of you. If they try to tell you it's the battery again just stand your ground. Good luck.
I had a similar issue. I tried everything. It wasn't until I found my HTC cable that it started charging again. I work in IT and tried cables from everything I could get my hands on (blackberries, external drives etc. ) The cable that came with my phone was the only thing that worked.
Sent from my PC36100 using XDA App
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
mexigga said:
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
Click to expand...
Click to collapse
If you replaced the port yourself, I would love to know how to do it!
Took the phone back to Sprint and they said there's nothing they can do. I don't have the protection plan so I couldn't even pay the $100 to get it replaced (although I probably wouldn't as I can upgrade my contract and get a new phone soon). They also told me that HTC wouldn't cover it under their warranty because the screen is cracked and they will blame that on me for misused. I tried to check the warranty policy on HTC, but the page is not even available. Does anyone have experience dealing with HTC? I bought a replacement screen, I'd like to replace the screen but don't want to open up the phone if there's a chance HTC will fix the USB port...
HTC EVO 4G Won't - Stopped Charging Battery Issue
Hey Guys,
Two nights ago I woke up to an EVO that was plugged in with a Cellet
extractable charging cord, as it is just about every night. But, the phone was
still showing that it was charging the battery, animation with lighting bolt,
at only 50% charged after about 6.5 hours of charging. Hmmm....
The latter after trying to charge in the coffee shop first with Cellet chord in the
wall then a portable 3500mah solar portable charger; the phone not seeming to
charge at or past 50% charged.
My EVO is rooted but still with the stock ROM and the gingerbread 2.3.3 OTA
update. The battery is a Seido 1750mah and SetCPU is at 245 - 998mhz. The
phone has only been rooted for a few weeks, but I don't see where rooting
would interfere with battery charging.
I've pulled the battery out, several times to no avail. Switched back to the
stock battery, same results. However, if the battery is less than 50% full
the phone will charge the battery to 25% or 50%, weird. If the battery is
at 75% or more full, the phone will top off the charge to a green LED at 100%,
sometimes. Sometimes it won't fully charge the battery. Weird.
I read different posts regarding poor USB chords so I pulled out the stock
micro USB to USB, a charge only chord I figured, and am trying to top
off the Seido battery, which it seems to be doing as it's now full green but
still charging as the animation shows the bolt in the battery and the LED
is still orange.
If put the batteries in the Seido wall charger, the thing the size of a deck
of cards, both batteries fully charge.
I also use Screen Off by Iwashi Soft. That app has worked pretty well with just
a little funkiness now and then. However, while plugged in, I hit the power
button, instead of the home button to turn on the home screen. The phone
wouldn't open to any screen nor would turn on or off. So I ended up
yanking the battery to turn it off then reinstalled battery and turned phone back
on. I don't know if that had any effect on the charging issue, but I took
the icon off the homescreen and am using the power button only, for now.
I don't think both batteries are faulty at the same time at this point. I
don't know if the screen off app caused some wake issue that interferes with
charging the battery.
I do know that when plugging in the phone to charge there's a bit of clunkiness
initially as the phone locks for a second before allowing use for screen or app
and that's always been the case since the gb update. Also, the LED doesn't
always turn green from amber when fully charged with the screen off until
you reboot or use the phone in some way while still plugged in. So there is
some kind of wake issue in the stock ROM. But the latter has never stopped
the battery from charging.
I do know that Plume, the twitter app, started acting clunky with not updating
in the background unless I opened the app at least once after a reboot. But
I don't know if the latter is a wake issue.
Battery still seems normal. Heavy normal use, lots of SMS, tweets, Pulse reading,
Dolphin browsing, I'll kill 50% or more of the battery in 4+ hours. Otherwise, the
phone mostly in standby with periodic email and twitter reads, the battery lasts
all day or more than 24 hours. But the latter rarely happens anymore because I'm
a user.
The battery just went full charge with the stock charging cable just now.
This morning, I woke up with a dead phone, auto shutoff even though it was
plugged in which I did after solitaire and before going to sleep; as a charging
test.
I don't know if it's the phone or the Cellet retractable cord or both that's
stopping the battery from fully charging normally and consistently. I'll need
to get another data-charge combo chord and do more testing; and a new ROM.
Any ideas anybody?
try a new rom and also try using the stock charger and usb cable. Check inside your usb port on your phone for dust as well. Also go into recovery and wipe your battery stats. In the wipe menu for amonRa and under advanced (maybe here, i dont use cwm on my phone) in clockworkmod. also wipe your dalvik-cache just to clear any issues you may have, restart and give it a test. good luck
I just bought a phone with a broken charger port. Broke clean off the board, so my next step is to try to get liquid solder and stick it to the board. Did you take ur phone apart to see if the port is lose?
So I used the stock USB charging chord. Sure enough, it charged the phone.
Then I tried the portable charger at the coffee shop, worked. So the Cellet retractable
chord obviously had a short or something damaged/shorted for the charging part of
the cable after a year + of use and abuse.
What I don't understand, and haven't researched, is why there are charge only
chords; the stock USB HTC chord charges the phone, but the PC won't recognize
the phone's Micro SD card or the phone as an external drive. I presume the duo use
chords have a data path as well as a charging path. And yes, I know to switch the
phone from charge only to disk drive. The Cellet chord would provide the PC with
recognition for the phone's drive.
Considering the latter, what I'm not sure of, and haven't researched, is why when
the phone stopped charging, the chord eventually stopped charging, the phone
status still showed it as charging; the amber LED light on and the battery icon
in charging animation with white bolt showing? I presume that the charging path
still triggered the charging status, except once when I turned the screen back
on the battery icon was not animated and the white bolt not showing so I unplugged
the chord then plugged it back in where the battery icon animation continued.
Fortunately, or not, this forum returned 600+ results for 'battery not charging' and after
sifting through a few, the charging chord was mentioned which prevented a Sprint trip
and me contacting Seido; thankfully.
So I think manufacturers and ROM/kernel developers should visit this issue as a chord
that actually is not charging, or charging at an absurdly low rate, should trigger some alert
and not show a battery icon animation that appears to be charging normally.

Battery won't charge/Weird battery problems

Hey guys, I recently had a problem with my screen turning on and off on it's own but finally it stopped. But now I'm having even worse problems.
Basically what is happening is that my phone won't charge. Last night it was at 60% and I put it in the charger. I woke up in the middle of the night and I checked my phone and it was fully charged, so I went back to bed. When I woke up in the morning to take my phone it was only at 49%, so I plugged it back in and it charged to 54% before I had to go. I barely used to phone all day to conserve on power since I didn't really have much left. So, it's at 40% battery when I get back home and I plug it into to charge. I left it for an hour or two and went to go check on it. It didn't charge at all. In fact all the stats were saying that it was discharging. So I unplugged it from the back side (where the charger is in the wall) and the lightning bolt was still in the top corner. I freaked out and unplugged it from the usb port and it stopped, when I plugged it back into the usb (without power from the power outlet) it showed that it was still charging which was really weird. I tried everything such as taking out the battery and putting back in. I even tried to use a different usb cable to charge it with no success. But still everything says it's discharging.
I have no idea what to do? Could this a sign that the battery is failing, should I buy a new one? Does anybody have any idea of what might be happening? I've been looking everywhere but I haven't found any solutions
It's probably input voltage dropping caused by USB cable. Try another cable and see.
Well the problem stopped for a few days but now it back again, I plug it in to charge and it just doesn't charge, it recognizes that it's plugged in but it just won't charge.
I'm now attempting to charge it with a different cable again to see if it works. If it doesn't could this be a sign of a battery issue? Because if it is I can buy one tomorrow.
I'm starting to think it might be the charging point, hypothetically if I were to send it to Samsung for repairs, how much would they charge for replacing the charging port. Or would it easier to replace it myself if I were to buy one off ebay? How difficult is it to replace the charging port?

HELP phone not charging.

So this is the problem: my ZL displays the charging light, it appears to be charging, but does not charge. I always had problems with charging, having to wiggle the connection or something for it to work, but not this type of problem. Sometimes it goes up for like 1%, then down again, wiggling between 10% and 20% battery. This happened in the last 3 hours, i switched cables, wall plugs, etc. Still the same. What can i do? When i keep it plugged it does not discharge, but i'm afraid that if it gets to 0%, it'll die. What can be the problem? Please help me
darkielol said:
So this is the problem: my ZL displays the charging light, it appears to be charging, but does not charge. I always had problems with charging, having to wiggle the connection or something for it to work, but not this type of problem. Sometimes it goes up for like 1%, then down again, wiggling between 10% and 20% battery. This happened in the last 3 hours, i switched cables, wall plugs, etc. Still the same. What can i do? When i keep it plugged it does not discharge, but i'm afraid that if it gets to 0%, it'll die. What can be the problem? Please help me
Click to expand...
Click to collapse
Dont worry frnd.
Need some inputs before i zero down the problem
1) Are you using the stock charger that came with your phone. If so there is every possibility either the charger head or usb cable has gone faulty.
2) Type *#*#7378423#*#* and goto battery test and check its health condition. If it says condition is good then the fault is with your charger
3) Try using a charger which is a 1500ma charger.The normal charger supports only 800ma/500ma so your mobile will not be able to draw enough current from it and usually takes more time to charge or the charging rate with be equal to the discharging rate like in your case.
Hi,
I had the same problem just recently - phone wouldn't charge to above 5% or so (if I was lucky) - all original charger. When I plugged in the charger, the led light flashed red, then another color (green or yellow, can't remember), and then it didn't charge.
I actually had some problems with charging a couple of times before - it went on and off like 5-6 time, but then it did start to charge normally after a while. This last time, I tried to charge it for hours without any luck.
If i booted it up, it sometimes charged to 4-5%, then it would stop/start/stop/start endlessly. The same thing happened when I connected the phone to my computer, the USB fell off/on/off/on endlessly. I thought it was a faulty cable / charger first, but this happened to all cables and chargers I tried. I then thought it was the USB-port on the phone. Or a faulty battery.
After a while, it mostly stopped at 1-2% - sometimes immediately. I noticed that after using the "battery button" to hard reset the phone, I always seemed to get a few %'s of charge, and it didn't just blink immediately when plugging in the charger.
I had even written my problem description and was about to send the phone back to the retailer, when I did one last try of factory resetting the phone from the recovery, wiping everything. The problem still existed when I booted the phone, however, entering the recovery again after factory reset - I actually noticed that the phone charged above 5% this time. Leaving it on charging while in recovery, it got up to 8%, and then I thought the problem was fixed. Booting again, still same charging problem. I then factory reset again, and tried recovery again... Leaving the charger on - I managed to charge it to 100%. After this, I've never had any problem charging the phone. :|
I don't know what solved the problem, it could be only charging from recovery, or it could be that the full wipe deleted some battery stats or something? I did install an app to wipe battery stats after the problems occured, it also showed the charging rate of the battery, and it went up and down like crazy when I had the problem.
I don't really know if this is of any help, but I had PhilZ recovery at least which I managed to charge with.
You can try any methods, but i realy think that it because bad accumulator.
- original chargers
- hard reset
If it is not help - your way is go to the service.
Usually it the problem with accumulator or power controller.

Z1 compact won't charge

so lately my phone has been dying suddenly when it reaches 20-30ish % i've read and it seems that the solution is a battery change, that's fine. but recently i'm having a bigger problem, this is because my phone doesnt charge, i connect the usb and it shows the orange light but it simply wont charge, sometimes charges like 5 or 6% then stops and starts to drop like if there's no charger plugged, i've tried with different usb cables and with different chargers and it's the same. also with some usb cables the charging light starts to blink like if i disconnect and connect the cable everytime, so mi questions is : is the problem related to the battery thing? or maybe is the usb port of my phone, and what should i do?
Honkers said:
so lately my phone has been dying suddenly when it reaches 20-30ish % i've read and it seems that the solution is a battery change, that's fine. but recently i'm having a bigger problem, this is because my phone doesnt charge, i connect the usb and it shows the orange light but it simply wont charge, sometimes charges like 5 or 6% then stops and starts to drop like if there's no charger plugged, i've tried with different usb cables and with different chargers and it's the same. also with some usb cables the charging light starts to blink like if i disconnect and connect the cable everytime, so mi questions is : is the problem related to the battery thing? or maybe is the usb port of my phone, and what should i do?
Click to expand...
Click to collapse
If you already were thinking your battery was going, it's definitely the most likely suspect. If you can get it booted, try installing an app that judges battery health, (try this - https://play.google.com/store/apps/...droid&pcampaignid=APPU_1_wisuV_aWB4Tbe4mpjogP), and see what it says.

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