Help!? - One (M9) Q&A, Help & Troubleshooting

(Not sure this is the best thread for this - I'm new here)
I'm afraid I may have really hosed my HTC ONE M9.... I seem to have half-a-phone right now. I took my own "crash course" the past couple of weeks reading everything I could find on custom ROMs and how to install. I thought I jumped through all the hoops. I signed up on HTCDEV.COM and unlocked the bootloader. After several false starts, I tried to install "HD Revolution" first, but that left me with nothing but a bootloader when I turned the phone on.I finally got CANDYSIX to install. All but one version of GAPPS errored out and wouldn't install. I did finally get one to install (or at least it said it did) from TWRP but I have NO Google apps whatsoever. I'm really confused now. If I had money to burn I think I'd buy a new HTC and start over. Is there any hope? I almost wish I could go back to "factory new" but I'm not understanding a lot of that. Another strange thing is that I no longer can access the phone from my PC - it shows the name of the phone in My PC but when I select it, there is no files - nothing.. It doesn't even show the SD card. And all of that worked fine yesterday before my problems with "Revolution"
Any idea? Is there any hope at all? Anything would be much appreciated.! I really can't afford another phone but it may come to that

xfoneguy said:
(Not sure this is the best thread for this - I'm new here)
I'm afraid I may have really hosed my HTC ONE M9.... I seem to have half-a-phone right now. I took my own "crash course" the past couple of weeks reading everything I could find on custom ROMs and how to install. I thought I jumped through all the hoops. I signed up on HTCDEV.COM and unlocked the bootloader. After several false starts, I tried to install "HD Revolution" first, but that left me with nothing but a bootloader when I turned the phone on.I finally got CANDYSIX to install. All but one version of GAPPS errored out and wouldn't install. I did finally get one to install (or at least it said it did) from TWRP but I have NO Google apps whatsoever. I'm really confused now. If I had money to burn I think I'd buy a new HTC and start over. Is there any hope? I almost wish I could go back to "factory new" but I'm not understanding a lot of that. Another strange thing is that I no longer can access the phone from my PC - it shows the name of the phone in My PC but when I select it, there is no files - nothing.. It doesn't even show the SD card. And all of that worked fine yesterday before my problems with "Revolution"
Any idea? Is there any hope at all? Anything would be much appreciated.! I really can't afford another phone but it may come to that
Click to expand...
Click to collapse
With all the reading you did, I'm sure you made a backup before you flashed anything. Just restore your back up

Related

Root seemed ok, flash new rom failed, need advice

Hey peoples,
Just wanted to say hey and thanks for all the hard work you obviously put into this phone, it is pretty amazing.
I have had the phone for about 2 weeks now.
It is my first Android based phone and my first smart phone.
I really want to be able to use tethering and so I have decided that it is worth it to me to root the phone and try my hand at making it work.
So, I have been reading for the last week, trying to digest all of the information and really trying to wrap my head around just how to do this the right way.
Here is what I have done, and how I have succeeded and failed.
I downloaded the following:
PC36IMG.zip
EVO-recovery.zip
and placed PC36IMG.zip in the root of my sd card.
Went through the motions and successfully flashed from within the bootloader of the Evo.
Rebooted as instructed.
Now, here is where I got lost, or really was unable to confirm if I was successful or not.
I extracted the EVO-recovery.zip file to a folder I called "evo".
I placed that folder in the root of my c drive.
I opened up a command prompt and typed "cd \evo" and confirmed I was in that directory.
From there I typed "adb reboot recovery" and hit enter.
Then, once that process started, I opened up the evo folder and double clicked "recovery-windows.bat".
The process seemed like it was doing what it should be doing, and once it was complete, I navigated to and created a NAND backup.
That is where I think I went horribly wrong, as once that was done, and I rebooted the phone, I was shocked to find that all of my contact data was gone, which was painful because I had spent the last 2 days getting that all sorted out and new numbers transferred from my old phone (manually).
Anyway, after the initial shock wore off, I started looking around and realized I now had a blank phone.
All of the sprint apps were still there and nothing seemed to have changed other than my phone was now void of everything that I had installed and added to it.
So, feeling like I had probably rooted the phone, but failed to back up at the right point in the exercise, I really had nothing to lose since I was going to have to add all that data again anyway.
That brings me to today.
After much reading, and poking around, I figured all I really had at this point was a rooted stock rom on my phone?
I could not find any super user app in my apps pane, nor any other indication that I had done anything in particular other than wiping my phone clean.
So, I then decided that I needed to install a custom rom.
That seemed like the logical next step.
So I downloaded "RvU_1.3.2.zip" from Android central.
I placed that file on my sd card, shut the phone down, and then powered it up while holding the volume down key.
I navigated to and flashed the file to the phone and was ultimately stuck in infinite (reboot) loop after the process was seemingly complete.
In a bit of a panic, I pulled the battery, and rebooted the phone with the volume key depressed, and from there I wiped the caches (delvic and cache) and reset to factory default within the same menu.
From there, I went in to restore mode and restored to the NAND back up I created.
Now I was back in the same spot prior to trying to flash the RvU_1.3.2.zip rom.
Feeling a bit deflated, I decided that I really needed to see if I could get the phone back to factory fresh stock condition and was successful using "RUU_Supersonic_1.32.651.6_Radio_1.39.00.05.31_release_171253_signed.exe" which I downloaded from a link on this site.
So,
If you are still with me after this long winded post, and are even remotely interested in helping me figure out where I went wrong in the process, I would really appreciate any help you may offer.
At the end of the day, I would really like to root this baby, get a rom which has all of the Sprint crap ware deleted and ultimately be able to tether my laptop.
Is anyone interested in helping an old guy out?
Thanks in advance, this seems like a place with a hell of a lot of knowledge and skill.
I appreciate being here.
First off, your contacts should have been saved when you first created a google account when you got the EVO. After you completed part 1 of the root process, when you reboot your phone, you should gotten a prompt if you wanted to sign in to google. Since you are an existing customer, sign in, and within minutes, your contacts will show.
Second, it is highly recommended that you do part 2 of unlocking Nand protection so that you don't have to do extra steps to get into recovery mode and can get into it from within android.
Also, the blank phone that you saw was/is completely normal, since when you flashed the pc36img file, it ultimately erases all user data on the phone.
Ok, thanks Dave,
So, in your opinion, was I successful in rooting the phone?
And where did I fail in trying to get a custom rom installed?
Seems like you did it just fine. Try flashing the custom rom again if you'd like. Otherwise, go for the gold and do part 2 of unlocking nand protection.
-------------------------------------
Sent via the XDA Tapatalk App

Desire Issues

I have been passed a HTC Desire to try and fix after a friend of mine ran into issues trying to put Froyo on it. It was originally with Virgin (Virgin boot screen) but was not locked as other sims were usable.
I've tried various different methods to get it up and running but suspect something he has done with his attempts has caused serious issues - also he is not all that clued up and cannot remember exactly what he did - he did mention that RUU update failed, and also an image he had tried to flash from his sd card had got part way through and then locked up on the radio update.
With the original sim and memory card in, the phone will constantly reboot or just stick at the HTC logo. Take the memory and sim cards out, the phone will boot but system wont launch properly so cant get into settings to enable debugging so I can access the device via ADB. I can get to the fastboot screen, and to the Vol Down-Power screen on start, but if I select recovery it stays on HTC logo and goes nowhere.
I have managed to get HBOOT downgraded to 0.8, but when trying to put on original Virgin RUU it says the main version is older (probably because I'm trying to install an older version over a newer one). The stock Froyo RUU fails and tells me wrong HBOOT and sometimes gives a CID error. Although the phone is not locked, I suspect it will still need a goldcard, but cant create one as I cant get ADB access to the phone.
Sorry if this is a bit of a mess but at work and trying to take calls as well as write this and fix the darned phone. I;m not unfamiliar with methods used to get the phone rooted, but not well up on troubleshooting or working around these issues I have.
Any help would be appreciated.
You should be able to restore it by installing this RUU with a working goldcard:
http://shipped-roms.com/shipped/Bra...3.00.32U_5.09.00.20_release_140022_signed.exe
If you get a CID error your goldcard isn't working. There should be no version error with this.
Thanks for the reply....however how can I create a goldcard when I cant get the phone to a point where I can get my pc to recognise it? All the goldcard methods I have seen/tried involve having the usb plugged in and debugging enabled - cant get to that stage as phone wont boot - reboot loop most of the time and when I do occassionally get to the os it doesnt last, it will reboot after a few seconds. Anything else I could do? Or, could I use the card in other phone and create the goldcard in that and transfer over? I do have my own working Desire handset.
Don't know much about this but have read that a goldcard is unique to the SD card not the phone so you could create one on your phone and then use it in your mates. Also, from what I've read it would be worthwhile wiping your mates SD card (make sure he's not added a partition to it), copying a Rom to it, and try to install it using Rom manager (or whatever recovery program which was used to root the phone)
Ok, I used my own phone to sort out the goldcard and currently trying that out now...will keep you posted. Just started the RUU Stock Froyo and seems to have got further so far. Wish me luck!
Mmmmm....ok the RUU worked, but when it restarted (with original goldcard/memory card in, it kept rebooting. It did start once, got to initial setup then promptly rebooted. I swapped out the memory card (no sim in at all by the way at any point up to now) to my own card and after one final reboot it did start up. It doesnt seem stable at all with the original memory card, and still not entirely stable with my card. Could this be a phone fault? Im assuming if the RUU got through all its stages then all areas and files on the phone have been updated correctly and are all correct? Could past failures at updates etc have caused an issue elsewhere?
Have you wiped the various caches? As far as I can make out you need to make sure everything is wiped. I read a post on the OpenDesire thread which suggested that clockworkrom, if that is the recovery program you have installed, may not wipe one of the caches (possibly the dalvik cache) correctly. They recommended another recovery program called something like AmonRu. Although I can't really help you it might be worthwhile saying how the phone was rooted.
Ok, none of this was to root the phone. It was to debrand and put on the HTC Desire Froyo build. Not a custom rom, the standard RUU.
As far as I was aware, an RUU restore of the phone would wipe the appropiate caches, but correct me if I'm wrong. The phone now starts with the standard HTC startup and sound and for all intents and purposes is working, but just cant explain the random reboots. These seem to be worse with the 8GB card that my mate gave me with it. Although, after trying mine and putting the original one back in it seems to have stayed stable up to now. I'm beginning to wonder if there may be an issue with the memory card slot - another swap of the memory card again will probably trigger the reboots once more.
We will see how it goes anyway.
You've got a hardware fault. The RUU will completely reflash the phone, so if it flashed successfully but is still rebooting randomly, it can't be software.
Your probably right. Just started to try and do a downgrade, and after putting the PB99.IMG file on the gold card I made earlier, then starting the downgrade I noticed it stuck at about 98% on the radio update (second item in the list). I'm going to leave it a while to see if I get an error but I suspect it will not move or do anything.
Having gone through this process before on my own handset, I know it doesn't take anywhere near this long. Thing that confuses me though is that the RUU process I went through before went through with no issues - so why would that be able to successfully install a radio update and not this downgrade process? Anyone else had this happen to them?
Update: Ok, leaving this now as I've exhausted all avenues and its obvious the phone is not going to play ball. On another RUU flash it failed (and looking at the logs it was at the radio section and mentioned a partition update failure). A subsequent RUU flash was successful, so at least I've got it back to stock (although it doesnt stay booted long enough to even get the initial setup wizard done now). Passing it back to my friend tomorrow and hope he can get a warranty repair. Just a shame I couldn't get it back to the Virgin firmware. Thanks all those that helped anyway, much appreciated.

[Q] Bricked Phone...Peculiar Situation

Hey guys,
First off, I've searched far and wide for any help with my problem but it is such a peculiar situation that I have yet to find someone with a similar situation. I expect if I want to ever use my M8 again, I'll need to send it to HTC and pay a few hundred bucks to fix it. But maybe someone here will have an idea that I've missed.
Shortly after getting my M8, I unlocked my device, rooted it and installed a few roms. Everything was fine save for one major thing: no matter which PC I used (and I used MANY - 3 different windows destops, a windows desktop at the office and my Macbook Pro) the device was never able to mount and make the storage accessible. I knew at that point something at some point had gone wrong. I've long preferred to use a wireless file transfer app to send stuff to and from my phone so I wouldn't have to break out all my cables so I figured it wouldn't be a big deal. I'd make it work.
A few days ago, I decided to try a different rom than what I'd been using for months (HD Revolution - great rom!) and downloaded everything required. I booted to TWRP, wiped the usual stuff and flashed my rom. When I rebooted, I was continually met with a crash as soon as the phone started and was never able to get into the OS. No big deal - this has happened before with other devices, so I didn't sweat it. I simply powered down the phone and tried to get back to recovery. Here's where the problem really kicked in : when attempting to boot to recovery, my phone will bring up the Hboot screen but instantly try to select the first option, thus not allowing me to scroll down to "Recovery". No matter what I do, it brings up the white Hboot screen, automatically selects the first option, gives me some error (I'm at work so I don't have the device in front of me) and tries to boot to the OS. That takes us back to the automatic crash.
Now, I know usually the solution would involve USB and ADB, but like I mentioned at the start of my sad tale, connecting my phone to PC's results either in nothing (Mac) or a "the device has failed" message in Windows. I've tried removing all the phone drivers, reinstalling and using a few toolkit methods - the phone is just never ever detected.
So, that's it. I'm pretty much resigned to sending my phone in and the HTC folks quoted me about $200. I do have a functional phone at the moment so it isn't the worst situation in the world, but if I could fix this I'd be able to using it as my main device again or sell it for a good chunk of change - I just bought it in June.
Sorry for the long read!
As far as the storage issue, never seen that happen before so I'm not sure. When you plug it in to the computer does the phone ask if you want to connect it as a storage device etc?
The bootloader is a very peculiar problem. It almost sounds like you have an img file that its trying to read as soon as you boot into boot loader.
Try to install HTC sync. And make sure the computer has an internet connection when you plug it in via usb.
Try to flash stock recovery fw buddy
Maybe thats problem RUU
Cek mike blg to find all stock recovery fw
After that install custom recovery again
This sounds a little familiar.
In my experience I've found some firmware versions and ROMs very choppy.
I once had a problem with storage too, couldn't send anything over to my phone.
Fortunately I could access recovery, so used ADB sideload and installed another ROM. And went to another firmware and never looked back.
The last 401.6 firmware gave me all sorts of issue.
If you can access fastboot I'd also recommend new firmware 401.7 is working flawlessly for me with ARHD 21.
Sent from my HTC One_M8 using XDA Free mobile app
I would try putting one of the bootable ruus on your SD card so when it goes to your hboot, it'll read the RUU and install it
Awesome, some interesting suggestions here. Would I be able to somehow update the firmware via an SD card without any input from a computer? I managed to get into Recovery last night somehow (maybe letting the battery totally drain and charging it for a while did something) but plugging in my phone when in recovery still won't mount the storage or be recognized by ADB. Would I somehow be able update my firmware from recovery without the need of ADB'ing from my desktop? I've been looking at ROM threads and stuff and noticed that almost every rom requires new firmware or WiFI/radios other stuff won't work....
I'm at work right now so I'll definitely research this in depth when I get home, but if you guys could guide me in the right direction, I'd really appreciate it and maybe buy ya' a beer.
Xavierc123 said:
Awesome, some interesting suggestions here. Would I be able to somehow update the firmware via an SD card without any input from a computer? I managed to get into Recovery last night somehow (maybe letting the battery totally drain and charging it for a while did something) but plugging in my phone when in recovery still won't mount the storage or be recognized by ADB. Would I somehow be able update my firmware from recovery without the need of ADB'ing from my desktop? I've been looking at ROM threads and stuff and noticed that almost every rom requires new firmware or WiFI/radios other stuff won't work....
I'm at work right now so I'll definitely research this in depth when I get home, but if you guys could guide me in the right direction, I'd really appreciate it and maybe buy ya' a beer.
Click to expand...
Click to collapse
Download a rom that can use the 2.xx firmware. Look around and you should be able to find the roms. There's still plenty out there. Here's a little suggestion, reflash TWRP (or other recovery) through fastboot than grab a SD card and place the rom into the SD card and install the rom using through the use of a SD card. Just remember to do a full wipe before that

Hello and a hard brick!

After tinkering with my Androids over the years, (Infuse, Captivate, G2, and now G3) I have finally decided to become a member of the forum that I primarily use as a source of information and links to downloads. I'd like to first say thank you to all those that have unknowingly help me over the years with my roots. Great place you've got here.
Now the fun part, after two days of ownership, I have experienced the first issue was not able to resolve on my own, what appears to be a hard brick. I downloaded Flashify after my initial root, installed TWRP Manager, ran the patch for writing to the SDcard, and installed TWRP Recovery from AutoRec. All appeared to go well and it said the instal was successful. I followed the instructions I found online that had great results for my particular model and version 5.0.1. Well, when I went to boot into recovery to make my initial backup, the phone shut down and would not come back up. No response at all. It wont power up by any method, tried letting the capacitors drain, still no go. After tinkering with it for a few hours (I've owned this phone for a total of 2 days now), I finally came to the conclusion that it would need JTAG and the original boot image flashed over the one that I mucked up.
Any ideas on where I made my mistake? I'm near 100% certain I downloaded the proper files for my phone model.
Also forgot to mention, I have not changed anything else on the phone. Only installed apps and root browsers I planned on using. So stock kernel, stock ROM, nothing until I started getting ready to make myself a save point, ironic really!
jamguitarist said:
After tinkering with my Androids over the years, (Infuse, Captivate, G2, and now G3) I have finally decided to become a member of the forum that I primarily use as a source of information and links to downloads. I'd like to first say thank you to all those that have unknowingly help me over the years with my roots. Great place you've got here.
Now the fun part, after two days of ownership, I have experienced the first issue was not able to resolve on my own, what appears to be a hard brick. I downloaded Flashify after my initial root, installed TWRP Manager, ran the patch for writing to the SDcard, and installed TWRP Recovery from AutoRec. All appeared to go well and it said the instal was successful. I followed the instructions I found online that had great results for my particular model and version 5.0.1. Well, when I went to boot into recovery to make my initial backup, the phone shut down and would not come back up. No response at all. It wont power up by any method, tried letting the capacitors drain, still no go. After tinkering with it for a few hours (I've owned this phone for a total of 2 days now), I finally came to the conclusion that it would need JTAG and the original boot image flashed over the one that I mucked up.
Any ideas on where I made my mistake? I'm near 100% certain I downloaded the proper files for my phone model.
Also forgot to mention, I have not changed anything else on the phone. Only installed apps and root browsers I planned on using. So stock kernel, stock ROM, nothing until I started getting ready to make myself a save point, ironic really!
Click to expand...
Click to collapse
Post the guide that you followed
You would have to kick your phone into Qualcomm USB Loader 9008 in order to fix it
http://www.androidbrick.com/unbrick-recover-your-dead-lg-g3-all-variants/

Phone soft bricked

So I recently had the great idea to root my razer phone after a friend talked me into it, I get the root on but I can't get wifi to turn on, I spend a few hours trying a bunch of different methods to get it working but none of them work. I read magisk can cause an issue, so I delete that and someone says wipe the cache as well in twrp so I do that, switch my slot from b to a and the thing boots straight back to twrp after sitting on the first boot logo for a good 10 minutes. Try the other slot same issue except it boots straight to twrp. So I try and use my backup I made, low and behold its corrupt, at this point I go straight to ****.exe. I try literally everything I can think of and I can't get this thing to take a custom rom, not even a nexbit rom, or a one plus 5t rom. Anyone have any ideas? I've contacted razer and I asked them if there was some way they can fix this without me buying a new phone.
Boltrag said:
So I recently had the great idea to root my razer phone after a friend talked me into it, I get the root on but I can't get wifi to turn on, I spend a few hours trying a bunch of different methods to get it working but none of them work. I read magisk can cause an issue, so I delete that and someone says wipe the cache as well in twrp so I do that, switch my slot from b to a and the thing boots straight back to twrp after sitting on the first boot logo for a good 10 minutes. Try the other slot same issue except it boots straight to twrp. So I try and use my backup I made, low and behold its corrupt, at this point I go straight to ****.exe. I try literally everything I can think of and I can't get this thing to take a custom rom, not even a nexbit rom, or a one plus 5t rom. Anyone have any ideas? I've contacted razer and I asked them if there was some way they can fix this without me buying a new phone.
Click to expand...
Click to collapse
First of all, roms from other phones are not compatible with phones other than what it was designed for. If you tried others, that's why it won't boot up. Secondly, if you read all the posting about how do install twrp, it also said there wasn't any way back EXCEPT for your backups. Unfortunately there is no factory images for the Razer phone released as of yet. If you are unable to restore from your backup (or skipped the step and didn't create one) your only choice is to attempt to restore via the backups Xshooter726 made and posted, and if they don't work, you need to wait till the factory images are released and we don't know when they will be out other then a vague "soon" from a community manager on their forums.
Boltrag said:
So I recently had the great idea to root my razer phone after a friend talked me into it, I get the root on but I can't get wifi to turn on, I spend a few hours trying a bunch of different methods to get it working but none of them work. I read magisk can cause an issue, so I delete that and someone says wipe the cache as well in twrp so I do that, switch my slot from b to a and the thing boots straight back to twrp after sitting on the first boot logo for a good 10 minutes. Try the other slot same issue except it boots straight to twrp. So I try and use my backup I made, low and behold its corrupt, at this point I go straight to ****.exe. I try literally everything I can think of and I can't get this thing to take a custom rom, not even a nexbit rom, or a one plus 5t rom. Anyone have any ideas? I've contacted razer and I asked them if there was some way they can fix this without me buying a new phone.
Click to expand...
Click to collapse
If you're flashing roms for other Devices but now much experience do you have with flashing etc? Ignoring that fact unless backups from other devices work then youve no choice but to wait for razer to put up full factory images in January and flash those. Razer won't help you as you've voided your warranty.
Roxas598 said:
If you're flashing roms for other Devices but now much experience do you have with flashing etc? Ignoring that fact unless backups from other devices work then youve no choice but to wait for razer to put up full factory images in January and flash those. Razer won't help you as you've voided your warranty.
Click to expand...
Click to collapse
I had a decent bit, we only tried to flash another rom after we couldnt find the stock image, it was a last ditch effort.
Boltrag said:
I had a decent bit, we only tried to flash another rom after we couldnt find the stock image, it was a last ditch effort.
Click to expand...
Click to collapse
Well you're lucky none worked it could have made your problem a lot worse. When factory images release you can flash those if the backup doesn't work but until then you're out of luck unfortunately.
Side note if razer ask for imie etc don't give them it. Might be able to list the device as have being unlocked etc.

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