Random shutdown - Galaxy Tab 3 Q&A, Help & Troubleshooting

In the last couple of days, my tab shut down randomly while I was using it.
The shutdown kinda like someone took a battery out of my tab (even though we all know we can't do that )
First the shutdown frequency seems to happen when I'm at 10% battery
But now it's happening even when I'm at 70-80% battery
When it happens, sometimes the tab shutdown mid booting (while CM bootanimation playing),
Samsung Galaxy Tab 3 boot logo
Or when entering Recovery Mode (although when I'm in recovery, it doesn't shutdown)
My current Tab status is
CM13 (13.0-20160317-UNOFFICIAL-lt013g)
Xposed Framework installed (but it doesn't causes any problems)
V4A - Dolby DD installed
I've tried updating CM13 to newest build (it was 27th build before I updated)
Clean Cache/Dalvik Cache
But to no avail
My question is..
Is this a software fault?
So I can just format /system and call it a day..
Or, is this a hardware fault?
I still have my warranty 'till December
And how do I get my warranty back, cause I used custom rom, trips the counter and all that

Hardware problem, open the back up and put some tape on the battery/connector. Is a common problem and google has some photo instructions somewhere

Related

Galaxy nexus keeps rebooting

I have a stock GN, not rooted yet. Today my phone automatically shut off and now it starts back up, google logo shows up and all those colors come on for couple of seconds and then the phone reboots itself.
I can press both volume up+volume down + power button and get into a menu which gives me the options of Start, Restart bootloader, recovery mode, and power off. I choose recovery mode but then it goes on to an android sign with exclamation mark. After that I can't seem to get anywhere. I have tried volume up +power, volume down+power, and volume up+down+power but nothing seems to work. It just keeps on rebooting it self.
Any solutions to this problem??
There are two possibilities:
1) Software problem. Since you were stock, this is unlikely.
2) Hardware problem. This is more likely, in my opinion.
If you want to eliminate 1) as a possibility, you can try this:
1. Download the GNex Toolkit here
2. Install it & get the drivers working on your computer (if you haven't already)
3. Unlock the bootloader by selecting Option 3 (it'll wipe your phone)
4. Flash factory stock rom by selecting option 8
5. Try it. If it works, congratulations. (if you want to re-lock your bootloader, use option 11)
If this doesn't work, relock your bootloader and send it in for warrantee. (most likely a hardware problem)
....
FredFS456 said:
There are two possibilities:
1) Software problem. Since you were stock, this is unlikely.
2) Hardware problem. This is more likely, in my opinion.
If you want to eliminate 1) as a possibility, you can try this:
1. Download the GNex Toolkit here
2. Install it & get the drivers working on your computer (if you haven't already)
3. Unlock the bootloader by selecting Option 3 (it'll wipe your phone)
4. Flash factory stock rom by selecting option 8
5. Try it. If it works, congratulations. (if you want to re-lock your bootloader, use option 11)
If this doesn't work, relock your bootloader and send it in for warrantee. (most likely a hardware problem)
Click to expand...
Click to collapse
So, I did the above method and after flashing the factory stock rom it won't start up anymore. It doesn't respond to anything at all. It seems I've bricked it
Is there any way to unrbick it now? I'm assuming I can't send it in for warranty either now if it's semi bricked. Unless it's been completely bricked which means there is still a chance of getting a replacement phone.
I have the same prob on rooted SGN
This morning I switched off the airplane mode to be available, system crashed and restarted. And then still the same again - booting / android logo / restart again.. /./. I am using Android Revolution HD 2.1.5, for last month with no problems.
I tried to boot into recovery, then wipe the cache and reflash rom and radio from sd, it is still the same. I can see all the files on my int. sd with no probs.
Please help.
I'm thinking it might be a hardware issue, but I'll wait for another member's opinion before confirming.
Solved!!!
That's what I thought - HW prob, but it seems that luck is on my side, I hope. It helped to get back on stock but with total deletion including int partition
Anyway thanks for support.
630263 said:
That's what I thought - HW prob, but it seems that luck is on my side, I hope. It helped to get back on stock but with total deletion including int partition
Anyway thanks for support.
Click to expand...
Click to collapse
Was your phone rooted or bootloader unlocked before the problem occurred?
Anyways I've sent in my phone for warranty, hopefully samsung will fix it.
So my phone company called me today and apparently Samsung told them that it's corrosion(?) problem. When I asked exactly what does that mean they said it's moisture damage or physical damage that probably caused it. But I'm confused how could my phone possibly get moisture damage inside an otter box. I know how delegate these devices are and I know how to take care of them.
Anyhow it'll be $90 to fix it. I had no other option so I asked them to go ahead with the repairs. So frustrated with Samsung to be honest. I never dropped my phone once, never had any water damage, phone was always inside the defender case. And I still have to pay them for fixing my phone even though it's not my fault.
That's quite worrying, I just started having boot loop problems today. I've had the phone since Feb 29th and not had a problem with it yet, but today it started boot looping. I went into recovery and did a factory reset, was alright for a couple of hours then it crashed, started bootlooping again. Running stock 4.0.2 unrooted, I'm wondering if flashing 4.0.4 might help.
I'm in the same boat.... unrooting stock 4.0.1 firmware - canadian version from Negri.
April 23rd my phone crashed and started boot looping. Google logo - reboot - Google logo - reboot
Factory reset worked. I installed less apps than I had before figuring perhaps an app was corrupting something.
Yesterday - it happened again. Phone crashed. Boot loop. Factory Reset worked. Installed even fewer apps.
We'll see what happens this time around. I am hoping it is just a software thing. Hoping 4.0.4 gets pushed soon too.....
I've been having the same issue, plus sometimes my home screen it would lock up and wouldn't let me do anything, so I did a battery pull and it would boot loop for a half hour.
After the 3rd time I just took it to my Verizon wireless store, and showed them the situation and they couldn't figure it out, so their sending me a replacement, which I'm not looking forward too, don't want a semi-used phone....
Via Galaxy Nexus [LTE]
Rebooting Issue Solved.
I was also a troubled Samsung Galaxy Nexus user and my phone kept restarting more than half a dozen times everyday. Most of the times when I switched between two or more applications, or when it was simply idle on my desk.
However, I found a solution (at least in my case). All I did was root my phone, install cwm recovery, and flash a custom rom after wiping cache and factory resetting the phone, It's been about 5 to 6 hours now since I flashed the custom rom and I haven't had a single reboot or hang since.
Others who face this problem, please give it a shot, who knows? You might save your Galaxy Nexus instead of sending it back to get a replacement or spend some money on it for repairs which aren't even required in the first place.
I also had this problem unrooted. I had to give it to Samsung for the warranty
Swyped on my Galaxy Nexus running AOKP with Trinity Kernel, overclocked to 1.4GHz
I got my nexus yesterday, almost immediately after first start it start to install JB from OTA.
I did buy 2000mAh samsung original battery and started straight with it. not even testing with 1750mAh bat.
after installing JB and needed softwares, it started to randomly reboot.
it rebooted even it was just in my pocket.
sometimes when I did do something, display freezed and after about 5sec it rebooted.
Now I did changed to original 1750mAh, and it havent boot at all couple hours, even I did play angrybirds space.
I wont dare to root it before I am very sure problem is with 2000mah battery.
2stardiver said:
I got my nexus yesterday, almost immediately after first start it start to install JB from OTA.
I did buy 2000mAh samsung original battery and started straight with it. not even testing with 1750mAh bat.
after installing JB and needed softwares, it started to randomly reboot.
it rebooted even it was just in my pocket.
sometimes when I did do something, display freezed and after about 5sec it rebooted.
Now I did changed to original 1750mAh, and it havent boot at all couple hours, even I did play angrybirds space.
I wont dare to root it before I am very sure problem is with 2000mah battery.
Click to expand...
Click to collapse
I could be wrong, but have you tried to clean the pin on the battery? Seems like battery and the phone isn't contracting too well
Swyped on my Galaxy Nexus running AOKP with Franco Kernel, overclocked to 1.4GHz
Little update, phone did continue rebooting with original 1750mAh battery also.
I did also reset with recovery mode, and after that it did also reboot one time.
like it uses all memory/cpu and when nothing to do reboot (like windows )
I also did flash stock rom with toolkit but no help.
I will test rooting phone and flash another rom, or is it useless ?
after using couple days, not yet rooted.
Phone works and wont reboot even in heavy stress. but sometimes it just reboots by own not a single program in task list.
might reboot right after previous reboot or take hours to reboot.
stupid phone
I have been done some research.
I did one more time reflash google stock with rootkit, and forgot lock phone, it was almost 3 hours by own in wifi, no reboots at all.
when I noticed that I forgot to lock it I rooted whole phone and installed paranoid android 2.13 with CWM.
Now Ive been using 2 hours without any reboot, installing software, setting things up and using apps.
I dont understand at all:silly:
edit: noup, yesterday evening one almost reboot, paranoid android did reset itself but didnt even reset uptime. so I didnt count that normal reboot.
but after wake up this morning, it did reboot once when I put in my pocket, another just lying on table, once activating bluetooth in my car.
going to send it back to seller.
I have a similar issue, although not quite the same. Last night my phone started boot looping - it managed to boot up to the lock screen, and I can use it for about a minute before it dies and then reboots. This continues again and again (I have to pull the battery to quit it).
I have stock JB on my GSM GN, but rooted with an unlocked bootloader / CWM. I restored my old CWM backup, and had the same issue. I also wiped the cache and the dalvik just to see if that helped, but I had the same issue. I then tried to do a factory reset in CWM, but after I did that the boot loop just got to the nexus logo and died, entering a new (slightly shorter) boot loop. I went back into recovery and reflashed my CWM backup, and that at least got me back to booting into android.
I can't understand what's going on - could it be a hardware issue if it will happily stay alive in recovery, but dies after 1-2mins of android?
Thanks for your help. If it is hardware then I hope I can reflash the stock recovery / bootloader and unroot through recovery... the phone doesn't stay on long enough to do it when it's booted into full android!

[Q] Phone Freezes at Galaxy S$ Splash Screen

Ok this isn't your typical soft brick/bootloop but it has been happening occasionally ever since I got the phone back in August. Sometimes after I flash a new ROM or just simply reboot the phone it will hang at the Samsung Galaxy S4 splash screen indefinitely and I either have to hold down the power button to turn it off or do a battery pull. Once I do it's usually fine for a while and boots up correctly. It's been happening more often now with Kit Kat. I just dirty flashed the newest build of Euroskank's CM11 over a two day old build of the same and it has done it about two or three times. Once a battery pull didn't even fix it and it had to do it a second time. I wish there was a way to get kernel output (dmesg) during bootup so I could actually see what the hell is going on. Is the kernel panicking? Is the initrd not loading or decompressing correctly? I saw that Chainfire had an app for this but it just FCs on Kit Kat.
Has anyone else ever had this happen with the S4 or know of any way to investigate it via ADB or some other method?
brando56894 said:
Ok this isn't your typical soft brick/bootloop but it has been happening occasionally ever since I got the phone back in August. Sometimes after I flash a new ROM or just simply reboot the phone it will hang at the Samsung Galaxy S4 splash screen indefinitely and I either have to hold down the power button to turn it off or do a battery pull. Once I do it's usually fine for a while and boots up correctly. It's been happening more often now with Kit Kat. I just dirty flashed the newest build of Euroskank's CM11 over a two day old build of the same and it has done it about two or three times. Once a battery pull didn't even fix it and it had to do it a second time. I wish there was a way to get kernel output (dmesg) during bootup so I could actually see what the hell is going on. Is the kernel panicking? Is the initrd not loading or decompressing correctly? I saw that Chainfire had an app for this but it just FCs on Kit Kat.
Has anyone else ever had this happen with the S4 or know of any way to investigate it via ADB or some other method?
Click to expand...
Click to collapse
What recovery are you using? And what version if it?
I know this was a common problem when TWRP first updated to version 2.6 (though I think they've smoothed that out with later released of 2.6.x)
So it could be recovery related.

[Q] Phone turns off automatically

I run a rooted SG S3 on stock 4.1.1 with an old 3.0.56 kt747 kernel
Until recently, I've been running this set up for years without any problems.
I've also updated fairly recent CWM along with the latest SU.
As the title states, my phone has been turning off automatically. After weeks of troubleshooting, I noticed a pattern.
When I press the power button, there are three different scenarios that happen.
The phone goes to sleep normally
The phone goes to sleep and immediately wakes up to the lock screen
The phone displays the shut off menu
If scenario 1 occurs, everything is fine and runs perfectly for an indefinite amount of time until i attempt to put the phone to sleep again.
but, if scenario 2 or 3 occurs, the phone automatically shuts down abruptly, within 1-5 seconds.
This problem still occurs even when I boot into safe mode, and I have eliminated the SD card as a suspect. Furthermore, booting the phone up has become extremely difficult. The boot would sometimes crash after the samsung logo, after the splash screen, or during the boot animation. It takes somewhere around 3-5 tries to fully boot up the phone.
Booting into CWM recovery is still possible, but even that sometimes crashes mid-way. I've also noticed that at certain times, when I click the power button to select an action in CWM, it actually double clicks (thankfully CWM is tolerant to that) and cancels the action I was trying to do. I've done some googling and found that an over sensitive power button is a common occurrence in this model, and while that may explain why the 3 different power button scenarios occur, it still doesn't explain the crash.
Finally, I seemed to have remedied the automatic shut off problem several times by wiping cache from CWM. When I first started having these problems and began troubleshooting, wiping the cache eliminated the problem for about a week before the problem came back. When it did, I uninstalled some apps and re-wiped the cache which eliminated the problem again for several days. However, these periods become shorter and shorter, and now wiping cache does not seem to help at all. I've also tried wiping the delvik cache, but it didn't help.
I'm stumped right now. Any suggestions would be appreciated before I try some more large-scale attempts such as resetting my phone or taking it apart. Thanks everyone!
This definitely fits more in your large-scale attempts category, but it is what I'd try.
I'd grab the stock 4.1.1 firmware from sammobile.com and Odin back to stock. You're fortunate to be on the old firmware, so you can Odin back to stock. When Odin completes successfully, pull battery don't let the phone reboot normally (untick auto reboot in Odin). Boot straight into the stock recovery and do a full wipe. Then reboot your phone normally.
Doing this will correct any problems that exist with your internal storage to the extent possible. If you've still got problems after doing this, it is probably a hardware issue.
jason2678 said:
This definitely fits more in your large-scale attempts category, but it is what I'd try.
I'd grab the stock 4.1.1 firmware from sammobile.com and Odin back to stock. You're fortunate to be on the old firmware, so you can Odin back to stock. When Odin completes successfully, pull battery don't let the phone reboot normally (untick auto reboot in Odin). Boot straight into the stock recovery and do a full wipe. Then reboot your phone normally.
Doing this will correct any problems that exist with your internal storage to the extent possible. If you've still got problems after doing this, it is probably a hardware issue.
Click to expand...
Click to collapse
Yeah, that's part of the reason why i didn't want to upgrade the bootloader for the newer firmwares. I messed around with my phone this morning and its been avoiding the problem ever since. Not exactly sure what I did though lol. Thanks for the reply, I'll try it if the problem comes back over the next few days.
Your phone isn't "crashing," your power button is malfunctioning. The fix is pretty easy. You will need to open your phone up and scrape it off (the phone can be turned on without it). There are youtube videos that show how to remove it.

Samsung Galaxy Tab S stuck in bootloop after flashing official ROM and factory reset.

After recovering from a previous bootloop issue with my Tab S, I'm in the same situation after flashing the official Samsung stock ROM for KitKat 4.4.2 via Odin.
When the ROM was first flashed, the tablet began working as per normal with the exception of it taking 10+ minutes to fully reboot and the device somehow restarting itself and loading the display within a second. However, after a few days, I kept receiving pop-up windows on the tablet stating that different applications (most of them I didn't have opened or running in the background at the time) weren't responding. A couple of days after that, more of said pop-up windows kept appearing on the screen, sometimes freezing the whole device until a push notification appeared in the background or the device force-rebooted itself.
I flashed the ROM again once or twice and cleared the cache partition to see if that made any difference, which it unfortunately didn't. I also removed the microSD card and SIM card, force-rebooting the device without them, and then with them when that test failed.
Now, for roughly about a week, the tablet has been stuck in a bootloop (the splash screen animation) where I have left it to drain the battery, leave it for about a day or so, and recharged it to 100%. So far there hasn't been any success.
Today I finally factory reset it to see if that may help, and the only thing that has changed is that the sound of the device rebooting is now playing when it does transition to the loading screen, which I had turned off previously when the tablet was still working.
Is there anything else that I may have missed that could help it work again? It's not rooted (and I would very much prefer to keep it that way) and has not had a custom ROM installed or flashed onto it. It can still enter Download Mode and Recovery Mode, but other than that and being about to use the Power-Volume Down technique, there's not much else I can do with it so far.
AussieMouse said:
After recovering from a previous bootloop issue with my Tab S, I'm in the same situation after flashing the official Samsung stock ROM for KitKat 4.4.2 via Odin.
When the ROM was first flashed, the tablet began working as per normal with the exception of it taking 10+ minutes to fully reboot and the device somehow restarting itself and loading the display within a second. However, after a few days, I kept receiving pop-up windows on the tablet stating that different applications (most of them I didn't have opened or running in the background at the time) weren't responding. A couple of days after that, more of said pop-up windows kept appearing on the screen, sometimes freezing the whole device until a push notification appeared in the background or the device force-rebooted itself.
I flashed the ROM again once or twice and cleared the cache partition to see if that made any difference, which it unfortunately didn't. I also removed the microSD card and SIM card, force-rebooting the device without them, and then with them when that test failed.
Now, for roughly about a week, the tablet has been stuck in a bootloop (the splash screen animation) where I have left it to drain the battery, leave it for about a day or so, and recharged it to 100%. So far there hasn't been any success.
Today I finally factory reset it to see if that may help, and the only thing that has changed is that the sound of the device rebooting is now playing when it does transition to the loading screen, which I had turned off previously when the tablet was still working.
Is there anything else that I may have missed that could help it work again? It's not rooted (and I would very much prefer to keep it that way) and has not had a custom ROM installed or flashed onto it. It can still enter Download Mode and Recovery Mode, but other than that and being about to use the Power-Volume Down technique, there's not much else I can do with it so far.
Click to expand...
Click to collapse
Factory reset, install stock firmware, wait ten minutes and you should be good.
But why kitkat? MM is available and working well.
ashyx said:
Factory reset, install stock firmware, wait ten minutes and you should be good.
But why kitkat? MM is available and working well.
Click to expand...
Click to collapse
It worked! Thank you so very much!
And I'm not a huge fan of updating my Android devices due to past experiences, but if this happens again, I might just update it to Marshmallow.
ashyx said:
Factory reset, install stock firmware, wait ten minutes and you should be good.
But why kitkat? MM is available and working well.
Click to expand...
Click to collapse
@ashyx
i love you man...this worked for me too...thank you...now i need to reinstall TWRP again and see what's cooking......
I had this problem recently too, with the added complexity that the "Factory Reset" option in recovery wasn't working -- it would say something like "MDM does not allow factory reset" and then just reboot.
Fixed it by directly flashing TWRP with heimdall, then booting into the new TWRP recovery, performing a factory reset, and then rebooting the OS. This time it got pass the bootloop.
i flashed new twrp for T700 it's bootloop cannot enter the twrp menu keep bootlooping ...what's the solution for this?please help
Help ME!
What are "stock firmware" and "MM"? and where to get it?
I've replaced the power button thinking it was a hardware issue but now I'm not sure. I've also installed a few different stock roms but still have the same problem. Does anyone have any insight as to what could be going wrong and what I can try to get it fixed? Thanks for any help you can give. The device is a Samsung SM T-800

S4 Mini I9195 flashed with official LineageOS ROM does not start anymore

Hello!
the issue:
My device s4 mini (serranoltexx) does not boot further than the initial Samsung logo (showing the "normal" warranty kernel in the left top end of the screen), and then turns black. I can't do anything beyond this stage. When I take out the battery and insert it again, the device boots /starts automatically until the samsung sign and turns black again.
the background:
Last year in July, I flashed mys4 mini (serranoltexx) using odin, twrp and one of the latest official lineageOS Roms 14.1 (July 2018), with nano gapps. But since this morning (10. of January 2019), I can't start my device anymore. The latest update, which I did for the ROM was in July. Due to work reasons and since the official maintenance expired, I did not follow any other Lineage updates for my device, e.g. on this website. But I could use my device daily without any problems until this morning, when I started an app (music player) and after a few tones, the music stopped and the device turned black. Since then I could not enter or boot my device properly. I use a 32gb sd card as an integrated storage.
steps already done:
I tried to enter the recovery mode. When switching it on (taking the battery out and back in), I can enter the initial screen of the recovery mode, but after may be 3 to 5 seconds it turns black again. Saying nothing. I intended to flashed fresh using odin and twrp, and then the latest lineageOS ROM versions from your website. But the same sequence happened again: After using the key sequence for entering the download mode, I can enter it and push the volume up button, but then the device turns black again, saying and reacting to nothing. I changed the batteries (I have several), but it did not change anything. And this puzzles me ....
I know that my device updated trwp yesterday - when my device was still working - but I turned it off and I could turn it one this morning functioning well until I used an app.
the question /the request:
Is there any possibility to fix this problem? Could anyone help me on this issue, please. I really like my s4 mini, I do not want throw it away. I would really appreciate any advice which would possibly fix my problems.
Many thanks in advance for your replies and help

Categories

Resources