Hi folk,
I'm writing this because I have a Zenfone 2 ZE551ML bought in China last week but with WW firmware. The phone is cool and the hardware is brilliant. I'm quite satisfied with phone spec, but it has a serious problem: the battery. When the phone is connected to the wifi, the battery drains in a few hours. If I use the phone, the battery run out in a less hours indeed. It is quite difficult to reach the night with some battery content. The firm version I have installed is 2.20 (the last one) dowloaded from asus web page. The authomatic starting is disconnected for all apps, unless whatsapp and google photo. I also have a microSD. The phone is not rooted and I haven't removed bloatware. Any suggest??
Do a factory reset, one of solution
What do you mean exactly? Reset the ww version I have right now or going,back toCN firmware the smartphone had installed (my zenfone) is chineese version.
Alberto71 said:
What do you mean exactly? Reset the ww version I have right now or going,back toCN firmware the smartphone had installed (my zenfone) is chineese version.
Click to expand...
Click to collapse
Did this problem occur on cn version? or just ww?
Only in WW version. Any suggest?
Should I reinstall the software?
Related
Last week, LG G3 notified me of software upgrade, I was running 10i at that time. So I went ahead and upgraded. I was expecting to get 10L but somehow it upgraded from 10i to 10J. So now I am running V10J-SEA-XX. I am not able to get OTA update as it shows that I am running the latest version which is not true. It shows last update on 24th Oct 2014. I am in India, phone was purchased from Dubai.
In hope to get 10L, I installed the LG Mobile Software Tool and to my pleasant surprise, it showed me an upgrade. I started the upgrade process, it download 1136.13MBytes of upgrade and started upgrading my phone. It failed in first attempt and it prompted me to remove battery, restart and press retry button which I did.
On Second attempt, everything went smooth, phone was rebooted in the firmware download mode, I could see 0-100% progress and the entire upgrade completed as expected.
However, when phone was restarted, I see that I am still on the same software, V10J-SEA-XX. It even shows last update on 24th Oct 2014 ( OTA date). I restarted LG Mobile Software Tool and it again shown the update available. When I choose to upgarde, it again downloaded the same 1136.13MBytes file. This time upgrade process completed in first time itself. Unfortunately, I am still on the same version.
Any help will be appreciated.
I read on the thread somewhere exactly same issue as yours and someone suggested that u should change your port to 41...
Doa bit of research and u will find the solution !
mustang2012 said:
I read on the thread somewhere exactly same issue as yours and someone suggested that u should change your port to 41...
Doa bit of research and u will find the solution !
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Click to collapse
Well, I saw a few threads, not sure the one you suggested but that solution is possibly applicable if the device was not recognized. Here I could see the progress on both LG tool and mobile so both are communicating fine. Pls correct me if I am wrong.
Anyway, changed the port to COM41 and trying again.
Update: Repeated the entire procedure with COM41. This solution doesn't work. I am still on the same V10J-SEA-XX.
.
Bump...can anyone help?
Thanks
Same Problem
Hi there sorry I can't help but I have the same problem.
Live in the UK but purchased an SEA version. Didn't realise it would cause me such an issue.
Unfortunately, I don't want to root my phone as it will possibly disable my Barclays Bank Mobile Banking app which is pretty useful to me.
My only hope is that LG will upgrade the SEA version to L when it does all the other regions as well.
KaidM said:
Hi there sorry I can't help but I have the same problem. Live in the UK but purchased an SEA version. Didn't realise it would cause me such an issue. Unfortunately, I don't want to root my phone as it will possibly disable my Barclays Bank Mobile Banking app which is pretty useful to me.
....
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Click to collapse
I am fine with rooting if that solves an issue. Any lead?
I just received an OTA update but it only updated to v10K, strangely no v10L yet.
contacted lg
Someone asked lg uae this question and what they have said is that the v10j or which ever one youve got for the region of ur phone is the same as the other regions' v10L or v10n and it isnt more advanced than ur version of v10...
(I cant post links because i am a new user)
Evidence is on the LG UAE twitter @lggulf approx 25 postd down
I live in uae and my g3 updated to 10k today
I have Lg F240-EUR version, which is running on 4.1.2.but the software/os that came with the phone is slightly different from the original firmware.And the signal is sometimes dropping like showing x mark for 3-5 times a day.and the main problem is it cant be updated to any version.I checked in the IMEI website and found that my model is f240s.If I upgrade thehpone,i will loose signal forever as some people mentioned that they lost signal after upgrading their phone through custom roms or official firmware in other forums.I want to upgrade my phone to either official 5.0 or any custom 5.0 rom. please help me in upgrading my phone so that i shouldn't loose the signal even after the update.
krishna13 said:
I have Lg F240-EUR version, which is running on 4.1.2.but the software/os that came with the phone is slightly different from the original firmware.And the signal is sometimes dropping like showing x mark for 3-5 times a day.and the main problem is it cant be updated to any version.I checked in the IMEI website and found that my model is f240s.If I upgrade thehpone,i will loose signal forever as some people mentioned that they lost signal after upgrading their phone through custom roms or official firmware in other forums.I want to upgrade my phone to either official 5.0 or any custom 5.0 rom. please help me in upgrading my phone so that i shouldn't loose the signal even after the update.
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I bought a similar refurbished phone from Aliexpress and the system information is the same as yours. I think they just messed with the build.prop so the build information looks ready for Europe. I will advise you to install the kdz so you have the Stock ROM and firmware. That was what I did anyway. The only porblem is that you will get some Korean apps but the phone is stable anyway. And when flashing, use "CSC" not "Normal" flash.
By the way, my phone was lagging very much before I installed the Stock ROM.
lallolu said:
I bought a similar refurbished phone from Aliexpress and the system information is the same as yours. I think they just messed with the build.prop so the build information looks ready for Europe. I will advise you to install the kdz so you have the Stock ROM and firmware. That was what I did anyway. The only porblem is that you will get some Korean apps but the phone is stable anyway. And when flashing, use "CSC" not "Normal" flash.
By the way, my phone was lagging very much before I installed the Stock ROM.
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Click to collapse
So after upgrading ,is ur phn showing signal normal?many mentioned that after upgrading they lost their mobile signal and their imri number to all zeros.so are u sure this wont happen to me?i am frm india.so there will be no problem with the bandwidths for networks in india?
At present even my phone running on 4.1.2,whenever i enable my data,after disabling it my signal shows x mark for 2-4 seconds then i will get back again.also some cals cant connect to my phn.so after upgrading,are there any chances of loosing my phone signal?
krishna13 said:
So after upgrading ,is ur phn showing signal normal?many mentioned that after upgrading they lost their mobile signal and their imri number to all zeros.so are u sure this wont happen to me?i am frm india.so there will be no problem with the bandwidths for networks in india?
At present even my phone running on 4.1.2,whenever i enable my data,after disabling it my signal shows x mark for 2-4 seconds then i will get back again.also some cals cant connect to my phn.so after upgrading,are there any chances of loosing my phone signal?
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I cannot reaqlly gurantee your phone being messed up but mine works perfectly after installing the kdz. I installed the 4.4.2 version although there is lollipop version as well. I just want to try the kitkat version for some time.
lallolu said:
I cannot reaqlly gurantee your phone being messed up but mine works perfectly after installing the kdz. I installed the 4.4.2 version although there is lollipop version as well. I just want to try the kitkat version for some time.
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I am unable to install custom recovery on my f240s.can u pls help me with the steps and links inorder to take backup of my current version. Also one doubt.If anything goes wrong after upgrading to lollipop (like if i lost signal in my phone) then after restoring the backup rom,can i get the signal back?? Also which is better? Some complained that after upgrading to lollipop they got signal issues.is installing kitkat= installing lollipop or is there any difference considering to the signal prblm?
(sorry for my bad english but i need help.pls suggest me)
Guys i recently ordered an Asus Zenfone 2 Deluxe from a Chinese retailer. Obviously because the phone was the Chinese or Taiwanese Version they rooted the device and installed a WW Firmware before shipping it to me. The Version i have is 2.19.40.18 but the battary life is really bad. I realised all this when i tried to search for firmware updates but there is no way to search from the settings menu and the OTA Solution doesn't seem to work because i don't get a notification to update.
ADB doesn't work either because the 3 PCS i installed all the necessary drivers on, i couldn't get them to correctly recognise the device.
Anyways, i just want to be able to update the device to the latest WW software version, i don't care about the root if i will loose it because i don't use the device as a superuser.
What do you advice?
Same situation here. I have the same software version (both on device and in recovery). I also want to update the sofware but OTA option is unavailable in the SOFTWARE INFORMATION MENU, I tried manually but it doesnt work. I dont even know the root method used by seller so I dont know how to unroot, neither will unroot make manual OTA possible.
Please help someone.
chryant said:
Guys i recently ordered an Asus Zenfone 2 Deluxe from a Chinese retailer. Obviously because the phone was the Chinese or Taiwanese Version they rooted the device and installed a WW Firmware before shipping it to me. The Version i have is 2.19.40.18 but the battary life is really bad. I realised all this when i tried to search for firmware updates but there is no way to search from the settings menu and the OTA Solution doesn't seem to work because i don't get a notification to update.
ADB doesn't work either because the 3 PCS i installed all the necessary drivers on, i couldn't get them to correctly recognise the device.
Anyways, i just want to be able to update the device to the latest WW software version, i don't care about the root if i will loose it because i don't use the device as a superuser.
What do you advice?
Click to expand...
Click to collapse
Had the same problem. I unrooted, flashed stock latest firmware and now I have system update option.
I used this threads for guide:
http://forum.xda-developers.com/zenfone2/general/guide-to-apply-ota-bootloop-rooted-zf2-t3127835
http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=14962&extra=page=1
Hope it helps.
It does! Thank you!!
Hello there.
I just got Asus Zenfone 2 in my hands. Btw I ordered Asus ZenFone 2 32GB version ZE551ML but instead I got asus_z00ad. Does this matter?
Also seller sent me an item from Chine because UK warehouse (btw I ordered from amazon.co.uk) was out of stock...
Anyways I got a phone in my hands and after a boot I was shocked. Litereally 30+ preinstalled apps. From Clean master to some weird shorcuts on the screen to I don't know what, to asus backup and some other asus preinstalled apps and I almost puke when I saw it. I own Motorola mogo g 1st gen with nearly AOSP rom. And I can tell you that my Morotola moto G 1st gen encrypted is more responsive than Asus Zenfone 2 now unencrypted - I'm testing it
What did I miss here? Why does a monster of a hardware have 30+ preinstalled apps (probably has 40+) I just can't use it and when I tried to uninstalled an app it just soft rebooted and app was still there.
I tried to wipe/factory reset but I still have a ton of ugly bloated apps. Also when I installed antutu and run tests, it shows my phone as Auss z00ad and is bellow Asus Zenfone 2 ZE551ML <- the one I thought I ordered.
Should I return the phone? Should I get ZE551ML?
Since they shipped it from China will I have working LTE in EU? How do I Check what frequencies this phone from Chine works on?
Did everybody here get 30+ preinstalled apps on this phone?
Is there any stable AOSP rom for this phone because sorry Asus **** like this is just not acceptable. Maybe it's just my phone like that and maybe I should write an open letter to Asus
Sorry for writing like that but right now I don't know what to think.
You need to up to date to unsiall all apps you want. Yeah you should return it.
ElmirBuljubasic said:
You need to up to date to unsiall all apps you want. Yeah you should return it.
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What do you mean by "up to date"?
Perform a system update from the app drawer or settings menu. The later updates allow you to uninstall almost everything.
Also the Z00AD is the ZE551ML
Sent from my ASUS_Z00AD using Tapatalk
Yeah mine is also ze551ml with z00ad version.
2.3 ghz 4gb 32 gb its ww out off the box. Maybe its just revised version of hardware , really dont know because asus has some strange model naming which can be misleading
jmoak said:
Perform a system update from the app drawer or settings menu. The later updates allow you to uninstall almost everything.
Also the Z00AD is the ZE551ML
Sent from my ASUS_Z00AD using Tapatalk
Click to expand...
Click to collapse
Ok I tried to do system update but I don't have any icon system update under Settings -> About I've attached screenshot. Also I don't see any system update from the app drawer
P.S. did anyone got preinstalled that blue robot from the right corner?
I think you should return this phone and order another Zenfone 2 from Amazon.fr or amazon.it. They sell WW versions. Getting a ch version or any version from Asia is no fun. Because, as you have already seen, they sometimes alter the software to prevent you from updating your phone. The WW version, officialy sold in Europe via Amazon I suggested above can let you update to the latest firmware, and then you can unintstall or disable most of the annoying apps.
Yeah you are totally correct, this phone has some good specs and is cheap, but the software is crap.
I'm with you on this. I think the stock FW is terrible. I guess that the best I can say on the matter is that people here are working on the problem....
I have no idea what blue robot you mean, though. You might want to try resetting to default, maybe your phone was gently used before you got it?
frojnd said:
Ok I tried to do system update but I don't have any icon system update under Settings -> About I've attached screenshot. Also I don't see any system update from the app drawer
P.S. did anyone got preinstalled that blue robot from the right corner?
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Click to collapse
If you still can - return it. You got a CN device with CN sku and broken WW firmware loaded on it. You can make it WW by changing sku and side loading full WW firmware, however your LTE bands most likely would not work. Save your self a headache and just return it.
frojnd said:
Ok I tried to do system update but I don't have any icon system update under Settings -> About I've attached screenshot. Also I don't see any system update from the app drawer
P.S. did anyone got preinstalled that blue robot from the right corner?
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Click to collapse
DiGecko said:
If you still can - return it. You got a CN device with CN sku and broken WW firmware loaded on it. You can make it WW by changing sku and side loading full WW firmware, however your LTE bands most likely would not work. Save your self a headache and just return it.
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Click to collapse
That's bad :/ I will try and return it. I hope I won't have any problems with tax officers.
faddat said:
I'm with you on this. I think the stock FW is terrible. I guess that the best I can say on the matter is that people here are working on the problem....
I have no idea what blue robot you mean, though. You might want to try resetting to default, maybe your phone was gently used before you got it?
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Click to collapse
The blue robot heh, you can see it on my attachment one post above (right of the android version).
Ah, I know that blue guy! I lived in China for a while and that blue guy is some sort of ridiculous phone assistant-- I think that it is the one from baidu.com, but it could be one of the other Chinese tech sites. Most people there are mobile-only, and have never used a PC-- stuff like that is quite popular with many people. Then again, keep in mind that if you took your phone to China and gave it to someone, they'd tell you it was broken, because nothing would work because it hadn't had the google stripped from it, so it wouldn't be able to load-- anything at all coming from google.com. If you buy a phone in China:
1) Usually google's blocked at a FW level
2) Google has been stripped from android
3) Google has been replaced with baidu or a number of other popular chinese portals.
Scary facts:
Baidu maps owns google maps
The chinese web is getting so gosh-darn vital and chock-full of good software, even I can understand how people might not miss the big G that much.
frojnd said:
Hello there.
I just got Asus Zenfone 2 in my hands. Btw I ordered Asus ZenFone 2 32GB version ZE551ML but instead I got asus_z00ad. Does this matter?.
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Click to collapse
You got right model only. Asus Got 3 versions under the same model number ZE551ML & Z00AD (Yes. It's awfully confusing ). Top of the line model with 4GB RAM & 2.3GHz Intel Atom Z3580 processor, Mid range model with 4GB RAM & 1.8GHz Intel Atom Z3560 processor and Low end model with 2GB RAM & 1.8GHz Intel Atom Z3560 processor. All these models come with 5.5-inch 1080p Full HD display.
For further clarification see this post
Sent from my ASUS_Z00AD using Tapatalk
Ok you helped me alot already.
Is there a way I can check what frequencies my phone supports? Especially I'm interested for LTE if it supports 1800 and 800 or just one of them? How would I test this with a software?
DiGecko said:
If you still can - return it. You got a CN device with CN sku and broken WW firmware loaded on it. You can make it WW by changing sku and side loading full WW firmware, however your LTE bands most likely would not work. Save your self a headache and just return it.
Click to expand...
Click to collapse
What if I can't return?
What is Chinese sku and why did I get broken firmware?
Can you link me to some guides on how I can change sku and sideload full ww firmware? Would it be better for me to first root device, then install twrp make a backup and then try to change sku and sideload ww?
How can I check with software what bands does current lte support?
EDIT: Ok sku means stockkeeping unit. Meaning if my phone is really from China then it has CN sku. Ok my current firmware loaded on a phone is: LRX21V.WW-ASUS_Z00A-2.19.40.18_20150612_1183_user
frojnd said:
What if I can't return?
What is Chinese sku and why did I get broken firmware?
Can you link me to some guides on how I can change sku and sideload full ww firmware? Would it be better for me to first root device, then install twrp make a backup and then try to change sku and sideload ww?
How can I check with software what bands does current lte support?
EDIT: Ok sku means stockkeeping unit. Meaning if my phone is really from China then it has CN sku. Ok my current firmware loaded on a phone is: LRX21V.WW-ASUS_Z00A-2.19.40.18_20150612_1183_user
Click to expand...
Click to collapse
http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=14962&extra=page=1&mobile=2
^^^
That is the guide that I used. Once you get to the step 6 - grab the 2.20.40.90 files and follow the instructions
I had to do that for mine with 2.20.40.93 full firmware and it side loaded fine.
I also did factory restore once I completed all the steps. My phone is perfectly fine, and I was able to flash latest firmware on it when it came out few days ago (I don't get OTA because I used Asus tool to get boot loader unlocked, so I have to do it by hand now, but if you just follow the guide, you should still receive OTA as it comes out no problem).
On the side note, once getting the phone to the latest firmware and disabling several app, and uninstalling others, since we have that option now - I really like the phone, and battery life is pretty good with the 139 firmware.
@miku1024 Thank you! I had CN recovery sku and I've upgraded it by upradig system firmware to the latest firmware: 2.20.40.139
DiGecko said:
^^^
That is the guide that I used. Once you get to the step 6 - grab the 2.20.40.90 files and follow the instructions
I had to do that for mine with 2.20.40.93 full firmware and it side loaded fine.
I also did factory restore once I completed all the steps. My phone is perfectly fine, and I was able to flash latest firmware on it when it came out few days ago (I don't get OTA because I used Asus tool to get boot loader unlocked, so I have to do it by hand now, but if you just follow the guide, you should still receive OTA as it comes out no problem).
On the side note, once getting the phone to the latest firmware and disabling several app, and uninstalling others, since we have that option now - I really like the phone, and battery life is pretty good with the 139 firmware.
Click to expand...
Click to collapse
Hm. How can I uninstall for example Bbbler Actors? Or at least disable it? Or Easy Mode?
But overall... much faster experience without that silly beidu robot Now I just have to test LTE if it's working in EU. BTW, any app that tells what bands my phone supports? It can be also linux/windows apps by connecting phone to the system.
Double post. Please delete it.
Bbbler Actors uninstalled for me when I removed updates for it. As far as easy mode goes, that's part of ZenUI, so it will stay.
Ok, bought the CN version of the pad 5 as I guessed it would be simple to swap regions and after that oh so long 7 days, it was a cinch.
Thing is, I flashed it with the global ROM so effectively nerf'd OTA updates, except it didn't. The next time an update came up on the tracker I downloaded it to transfer to the tablet, only to see a notification of update available. Yup, the tablet then updated the OS to the latest Global Version.
My question is, is this usual? I'm happy ofc but could I maybe relock then bootloader and still get the Global channel? Would be handy for my useless bank app.
Just struck me as odd and Google returned nothing so......