USB 3.0 File Transfers hang. - Pixel C Q&A, Help & Troubleshooting

I picked up this cable to support high speed file transfers with my new Pixel C: http://www.amazon.com/iOrange-E-Bra...01ABXMQLQ/ref=cm_cr_arp_d_product_top?ie=UTF8
Plugged the A end it into a USB 3.0 port on my computer and the C end into the Pixel C, then attempted to copy over a folder with a little over 2 Gig of files.
It immediately Hung while transfering the first file. I canceled, and tried to simply open one of the directories on the tablet from my windows file explorer and it took forever just to open an empty folder. Unplugged the cable, and plugged it back in to another port and tried again. This time I got almost half way through the 2 Gig directory transfer when it hung again. Tried another four or five times, and never got past the first dozen files or so.
Unfortunately, my PC and the Pixel C are the only two devices I own which support USB 3.0, so I'm really not sure which is the problem. Anyone else have any luck doing large file transfers to the Pixel C over USB 3.0?

je55ter said:
I picked up this cable to support high speed file transfers with my new Pixel C: http://www.amazon.com/iOrange-E-Bra...01ABXMQLQ/ref=cm_cr_arp_d_product_top?ie=UTF8
Plugged the A end it into a USB 3.0 port on my computer and the C end into the Pixel C, then attempted to copy over a folder with a little over 2 Gig of files.
It immediately Hung while transfering the first file. I canceled, and tried to simply open one of the directories on the tablet from my windows file explorer and it took forever just to open an empty folder. Unplugged the cable, and plugged it back in to another port and tried again. This time I got almost half way through the 2 Gig directory transfer when it hung again. Tried another four or five times, and never got past the first dozen files or so.
Unfortunately, my PC and the Pixel C are the only two devices I own which support USB 3.0, so I'm really not sure which is the problem. Anyone else have any luck doing large file transfers to the Pixel C over USB 3.0?
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I know this is an old thread, but has anyone else come across the problem or found a fix? I'm having this problem with my Pixel XL at this very moment. Very annoying!

Related

USB Storage not working

Ive tried to update my music by putting it in my phone, but ever since recently, the folders will load to the root of usb storage, but after that, it takes nearly 10 minutes to open the next folder. Ive used multiple cables and it doesnt work.
Is anyone else getting this problem?
I know usb debugging needs to be enabled in the application settings for usb file transfer to work correctly. Weird but one of the phones many bugs, don't know if it will fix your problem.
Sent from my SPH-D710 using Tapatalk

Transfer Files Between Devices with USB-C

So I recently bought the Pixel C, and also have the Nexus 6P. I have a dual USB-C cable that came with my 6P. I tried plugging the phone into the tablet to transfer some files between the two devices without going through a computer. When I plug it in I see the USB options and select file transfer on my 6P however I cannot seem to find anyway to transfer the files. I have ES File Explorer but it doesn't seem to recognize my device. I tried PTP but and a Photo Transfer tool pops up but it won't let me transfer the videos I want.
Basically I want to transfer some 4K videos from my phone to tablet but I cannot through the method I'm trying. I know there's other methods but I want to know if anyone has gotten this to work.
I'm running stock Android 6.0.1 on both my Pixel C and Nexus 6P.
Interesting idea, never thought about doing this. One of the devices most likely needs to have USB Host support.

Computers don't recognize XL2 to transfer files

I've tried multiple cables, multiple computers, multiple USB ports with no luck. With my original XL, it pops up file explorer and I have to swipe down from phone to select transfer files and can access them. Works with all the same cables, ports and computers I tried with the XL2.
I've also tried to use the included USB-C to USB-C to transfer between XL and XL2. I get the notification on my XL that it's connected to my XL2 and can access the XL2 files, but I can't access my XL files from my XL2. Doesn't even show it's connected. Tried all the pull down options on both phones with no luck.
What am I doing wrong? This should be the easiest thing to do and had been on every phone, but not this one. Please help!
Delete
Did you set the connection type to data transfer?
InfiniteReality said:
I've tried multiple cables, multiple computers, multiple USB ports with no luck. With my original XL, it pops up file explorer and I have to swipe down from phone to select transfer files and can access them. Works with all the same cables, ports and computers I tried with the XL2.
I've also tried to use the included USB-C to USB-C to transfer between XL and XL2. I get the notification on my XL that it's connected to my XL2 and can access the XL2 files, but I can't access my XL files from my XL2. Doesn't even show it's connected. Tried all the pull down options on both phones with no luck.
What am I doing wrong? This should be the easiest thing to do and had been on every phone, but not this one. Please help!
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Click to collapse
I had the same issue and with a little searching I figured it out.. Make sure the phone is set to "Transfer Files" in the notification window drop down and download the Google USB drivers zip and install the driver after unzip. Right click the driver file and select install.
Since this is a new account XDA won't let me link yet so Google search for : Get Google USB Drivers
I'm having a similar issue, and we're not alone. I'll copy what I posted on reddit.
Asus ROG Maximus Hero IX motherboard. Tried with multiple cables. Wifes OG Pixel detects it is plugged in right away, my 2XL has to be screen off and set down for a couple of minutes, then the phone recognizes it is plugged in and starts charging and is available for data transfer.
Seven minutes and twenty seconds before it started charging, and another twenty seconds before the computer recognized it as being attached and ready for data transfer. I'm going to do it a few more times to see if there is a pattern.
Edit: Second time was seven minutes for both, third was three fifty one for both, eleven thirty three on the fourth.
I'm not having this problem at all. Once file transfer is enabled on the Pixel I get a popup in Windows asking how to handle the connection to the Pixel 2 XL.
I is a different story with my Nexus 6P -- I can do adb commands but the Windows does not attempt to access the storage on the device.
-- update on Nexus 6P: if I toggle the setting to PTP mode the Nexus shows up in Windows Explorer. Then when I toggle back to MTP I can see the storage.
Using Windows seems to be the common problem when connecting Android Phones to a PC.
stevemw said:
I'm not having this problem at all. Once file transfer is enabled on the Pixel I get a popup in Windows asking how to handle the connection to the Pixel 2 XL.
I is a different story with my Nexus 6P -- I can do adb commands but the Windows does not attempt to access the storage on the device.
-- update on Nexus 6P: if I toggle the setting to PTP mode the Nexus shows up in Windows Explorer. Then when I toggle back to MTP I can see the storage.
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dratsablive said:
Using Windows seems to be the common problem when connecting Android Phones to a PC.
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Click to collapse
I don't get any connection option when I connect my XL2. It's like it's not even connected. My XL works perfectly fine with same cords and computers which throws me for a loop.
I'll give the shot about changing to other options and back to file transfer and see what happens.
I may need to wipe the phone and start over or maybe it's see sort of bug. Just kinda sucks, just need to make sure I can access the phone and one of the main reasons I got the 128gb version
InfiniteReality said:
I don't get any connection option when I connect my XL2. It's like it's not even connected. My XL works perfectly fine with same cords and computers which throws me for a loop.
I'll give the shot about changing to other options and back to file transfer and see what happens.
I may need to wipe the phone and start over or maybe it's see sort of bug. Just kinda sucks, just need to make sure I can access the phone and one of the main reasons I got the 128gb version
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I have encountered similar issues when using Windows, but my laptop dual boots between Windows/Fedora Linux. I only boot to Windows when I have to. Linux has no issues communicating to Android Phones. Maybe find a Linux Bootable DVD and give it a spin
When you look in the Windows device manager do you see an entry for LeMobile Android Device? This caused a problem for me in the past. See this post for a possible solution: https://www.reddit.com/r/Nexus6P/comments/5nc64z/adb_drivers_showing_up_as_lemobile_android_device/
A shortcut to the steps in the article is to simply expand the LeMobile Android Device node, right-mouse click on the Android Composite ADB Interface, click Change settings at the bottom of the General tab, go to the Driver tab, click Update Driver; Select Browse my computer for driver software; browse to the directory where Android Studio (or adb tools downloaded from https://developers.google.com/android/ota) files are located; make sure Include subfolders is check) and replace the LeMobile Android Device driver with the Google driver.
(If you have to do this, more than likely you will have to do it each time you reboot.)
I don't know if this will have any effect but on the pc, plug to the usb ports on the back that are direct to the motherboard instead of usb headers on the top/front of pc.
I have this issue with a TomTom satnav and a Mio miview dash cam. Unless they are plugged in on back pc / with Windows 10 doesn't recognize
Sent from my XT1572 using Tapatalk
Thanks everyone for the suggestions!
dratsablive said:
I have encountered similar issues when using Windows, but my laptop dual boots between Windows/Fedora Linux. I only boot to Windows when I have to. Linux has no issues communicating to Android Phones. Maybe find a Linux Bootable DVD and give it a spin
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That sounds easy enough, but it's dumb (to me anyways) I should even have to do this to get the computer to recognize my phone when it'll recognize my original XL and of course wife's S7. My phone gets plugged to the computer almost every day to copy files off of, at worst every other day.
stevemw said:
When you look in the Windows device manager do you see an entry for LeMobile Android Device? This caused a problem for me in the past. See this post for a possible solution: https://www.reddit.com/r/Nexus6P/comments/5nc64z/adb_drivers_showing_up_as_lemobile_android_device/
A shortcut to the steps in the article is to simply expand the LeMobile Android Device node, right-mouse click on the Android Composite ADB Interface, click Change settings at the bottom of the General tab, go to the Driver tab, click Update Driver; Select Browse my computer for driver software; browse to the directory where Android Studio (or adb tools downloaded from https://developers.google.com/android/ota) files are located; make sure Include subfolders is check) and replace the LeMobile Android Device driver with the Google driver.
(If you have to do this, more than likely you will have to do it each time you reboot.)
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Click to collapse
I went to the device manager on 2 computers and surprisingly nothing showed up. It's like I'm not even plugging it in, while as soon as I plug in my original XL it pops right up. When I attempt to plug it in, it doesn't even attempt to install any drivers like it sometimes use to. I'm going to install the ADB tools when I get home today and see if that helps any to recognize it.
Just tried it on my work computer which does have ADB on it with no luck or anything in device manager
I literally went through all my USB-C cables I could find yesterday, probably 12-15 at least, and I DID manage to find one that worked..... a 6" cable, lol. I can't figure out why this one works and others don't, very more odd is it's the same brand as other longer cables that don't work. Not sure what to make of it, other than voltage loss with the longer ones....just enough to make it not work.
I do have a 2nd XL2 that should be due in this week, was suppose to ship on 22nd. I was going to return it, but now I'll have to take it out of the box and at least test if it works with the computer. I'll report back.
Open to any other suggestions if anyone has any. Thanks again for the replies!
InfiniteReality said:
That sounds easy enough, but it's dumb (to me anyways) I should even have to do this to get the computer to recognize my phone when it'll recognize my original XL and of course wife's S7. My phone gets plugged to the computer almost every day to copy files off of, at worst every other day.
I went to the device manager on 2 computers and surprisingly nothing showed up. It's like I'm not even plugging it in, while as soon as I plug in my original XL it pops right up. When I attempt to plug it in, it doesn't even attempt to install any drivers like it sometimes use to. I'm going to install the ADB tools when I get home today and see if that helps any to recognize it.
Just tried it on my work computer which does have ADB on it with no luck or anything in device manager
I literally went through all my USB-C cables I could find yesterday, probably 12-15 at least, and I DID manage to find one that worked..... a 6" cable, lol. I can't figure out why this one works and others don't, very more odd is it's the same brand as other longer cables that don't work. Not sure what to make of it, other than voltage loss with the longer ones....just enough to make it not work.
I do have a 2nd XL2 that should be due in this week, was suppose to ship on 22nd. I was going to return it, but now I'll have to take it out of the box and at least test if it works with the computer. I'll report back.
Open to any other suggestions if anyone has any. Thanks again for the replies!
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Do you see anything in device manager under Android devices or portable devices under USB when the 2XL is connected to the PC?
stevemw said:
Do you see anything in device manager under Android devices or portable devices under USB when the 2XL is connected to the PC?
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Click to collapse
Nothing at all, it's like it's not even connected. Just kind of dumbfounded on why when my XL never has had an issue. Attached a screenshot. The one with the triangle doesn't have anything to do with the phone though, it's always been like that and never bothered to mess with it.
The 2nd XL2 shipped yesterday and due in Thursday, so will be curious on if it has an issue. Hopefully it works as intended and I can just set it up and send this one back. Fingers are crossed for sure.
Are you updated to the latest ADB drivers? Right down to, you might have to remove and reinstall. I'm pretty sure I read that it's required.
"Good judgment comes from experience, and a lot of that comes from bad judgment." - Will Rogers
If the Pixel 2 is plugged in your screenshot indicates that it is present on the USB bus. It's like the drivers aren't completely loaded.
I haven't seen it mentioned if you have turned on USB debugging in your phone's Developer options. I'm pretty sure that is required for the computer to see it.
JimSmith94 said:
I haven't seen it mentioned if you have turned on USB debugging in your phone's Developer options. I'm pretty sure that is required for the computer to see it.
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Click to collapse
Yea on my regular pixel I have to enable debugging for mine too work. Sometimes lol
stevemw said:
Do you see anything in device manager under Android devices or portable devices under USB when the 2XL is connected to the PC?
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Click to collapse
JimSmith94 said:
I haven't seen it mentioned if you have turned on USB debugging in your phone's Developer options. I'm pretty sure that is required for the computer to see it.
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Click to collapse
I had it enabled for a while, but no such luck. I'll give it another shot, haven't had it on while at work. Also will uninstall and reinstall ADB as well.
When this has happened to me a few times, reinstalling the Windows MTP drivers has worked. Someone else posted these instructions that worked for me.
1. Go to C:\Windows\INF
2. Find the file "wpdmtp.inf"
3. Right click the file and click 'Install'
4. Once that is done, simply plug your phone and it should work.

file transfer do not work

Can anyone get file transfers to work for more than a few hundred MB? I even try ADB pull and the xfers fail.
I have tried Window and Linux and this has been over the last few months on 8.0 and 8.1 dp1 and 2
no issue for me. Just tried a 1.02GB backup file to the phone from computer, then from computer back to phone, worked fine.
used android file transfer app on mac.
others have posted that trying different cable seems to make a huge difference, perhaps try another.
I put 6 gigs of pix, 15 gigs from TIBU and 10 gigs of music from my 6P to my 2XL no issues.
deeproot said:
Can anyone get file transfers to work for more than a few hundred MB? I even try ADB pull and the xfers fail. I have tried Window and Linux and this has been over the last few months on 8.0 and 8.1 dp1 and 2
Click to expand...
Click to collapse
Buy some high quality USB-A to USB-C data cables. I bought a set of Choetech on Amazon and have never had a problem. :good:
deeproot said:
Can anyone get file transfers to work for more than a few hundred MB? I even try ADB pull and the xfers fail.
I have tried Window and Linux and this has been over the last few months on 8.0 and 8.1 dp1 and 2
Click to expand...
Click to collapse
Use a different port if you haven't already. I kinda have this issue. If I use the port that works for fastboot it will cut out mid transfer no matter what or how much I'm trying to transfer, but if I switch to another port I don't have issues.
Then I haven't tried recently, but I was also having an issue where Windows wouldn't recognize the phone to transfer when I would first plug it in, but would charge the phone. I would have to reboot the PC and then it would start working again. Seems like the 2 XL has been real temperamental with specific little things like this, but hands down still in love with this phone.

Question Reliable way to access filesystem using USB (rooted)? on windows

Am I the only one experiencing issues with USB connection and file transfers? I'm having a very hard time using my sync tools to automate transfer of entire internal shared storage. Windows sometimes shows two internal storages. Sometimes if i copy the entire internal storage over, it will only do a few files and then crash or stop. My automated tool for syncing directories can't even access it reliably. It reads the contents and then just hangs or crashes. I can copy files over manually no problem, but sometimes if I copy bulk folders over it will crash or have some kind of issues and I have to do it again. I feel you have to manually navigate inside the internal shared storage to really get it to work, like windows can't really dig deep into the filesystem on its own.
God I miss TWRP
But what is with the usb mounted storage?
I haven't had any troubles with accessing my Pixel 6 Pro from Windows unless I accidentally hit the cable the wrong way, but then once I fix it, it works reliably for me again until/if I have another accident.
Are you using the cable that came with the phone?​​Is this a laptop or desktop?​​If a desktop, are you using a USB-C connector on the outside (top, front, or side) of your computer, or are you using a USB-C port that's directly on the back of your computer?​​Do you have a spare cable you can try, even if it's a different type (USB-A instead of USB-C, etc) - as long as it supports USB 3.x Gen 1 (5 Gb/s) at a minimum.​​Do you have access to a spare computer to test if you have the same problem with it?​
Also, I don't use Windows Explorer at all. I find file transfers of any type work much better through GPSoftware Directory Opus (I have nothing to gain advertising them - I've been using Directory Opus for 30 years, so I'm very experienced with it).
There may be other Windows file managers that also work better, or there is even TeraCopy although I haven't touched that in years.
Good luck, I hope you get it working better for you. Let us know either way.
I use DOPus also!
Man, I have tried all the usb slots. The one directly on the motherboard and otherwise. If I use DOpus, if i try to copy the internal shared storage folder as a whole, it crashes part way through. But I was able to succeed if I used DOpus' synchronize tool, which digs into the directories before copying. I don't know why, but that helps. That is what I'm saying. It seems windows needs help digging into the folders before it can do anything with it.
I have also tried multiple cables including the white one that came with it. No big difference.
Cool that you're a DOpus fan too!
Is there any chance you can have temporary access to another computer to try with it? If necessary, you could try a computer at the library just for testing purposes.
Back when I used CodeSector TeraCopy, it had a way of more easily integrating with DOpus, specifically, if you end up trying TeraCopy and see if it helps.
Also, is this Windows 10 or 11? (I'm on 10)

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