I have an HTC One M8, bought from UAE. I rooted it and it all went well. Now I want to get OTA updates on the phone and I want to unroot for the moment. The problem is that I connect my phone to my laptop run adb but it doesnt do anything. All it says is list of devices attached and thats it. Nothing else at all. I cant give my phone commands or anything of the sort. I want to update my phone to the latest android version with sense 7 and I would prefer that I have a stock rom hence the OTA but without getting my phone recognised with ADB I dont know how to do it. Please help!
P.s. I am running windows 7 and my CID is HTC__J15
I got the CID from an app from the app store, dont know if its legit but I the gulf region uses this CID so I guess its safe to assume its correct.
P.s.s. Yes I have tried reinstalling HTC drivers and it hasnt done anything. The device manager doesnt have any unknown device listed either. Yes USB Debugging is also on and I get the notification on the phone as well but my computer doesnt recognise it.
P.s.s.s. Is there anyway to get the latest OTA without hooking my phone up to the computer? I'm not a tech guy so I need help. A step by step would be very nice. Thanks
Boot into bootloader and perform the "fastboot getvar all" command. Post the output here without IMEI and serial no. as the software number is needed to provide further instructions and identify the correct RUU and/or backup you'd need.
Send by the swarm intelligence of my coffee machine ?.
flamingpenguin said:
The device manager doesnt have any unknown device listed either.
Click to expand...
Click to collapse
Meaning the device doesn't show up at all in Device Manager (HTC, Android phone, etc.)?
If you boot the phone into bootloader-fastboot mode, any response to fastboot commands (fastboot devices, etc.). Sometimes fastboot works, when adb doesn't. And fastboot is the really critical one you want.
HTCNerdYoda said:
Boot into bootloader and perform the "fastboot getvar all" command. Post the output here without IMEI and serial no. as the software number is needed to provide further instructions and identify the correct RUU and/or backup you'd need .
Click to expand...
Click to collapse
I tried booting into fastboot mode and then hooking it up with the computer. I enter the fastboot getvar all command and all I get is < waiting for device > it just stops there for as long as I wait and it doesnt do anything. Please help!!! I've tried different cables as well. Also a different laptop. I'm not sure whats wrong. The sync manager doesnt work either. Doesnt detect my phone :crying:
redpoint73 said:
Meaning the device doesn't show up at all in Device Manager (HTC, Android phone, etc.)?
If you boot the phone into bootloader-fastboot mode, any response to fastboot commands (fastboot devices, etc.). Sometimes fastboot works, when adb doesn't. And fastboot is the really critical one you want.
Click to expand...
Click to collapse
Media Transfer Protocol works. I just get a new drive with my phones internal and external storage. I can transfer files but thats the only response my computer gives to the phone. Help please :crying:
flamingpenguin said:
Media Transfer Protocol works. I just get a new drive with my phones internal and external storage. I can transfer files but thats the only response my computer gives to the phone. Help please :crying:
Click to expand...
Click to collapse
Did you activate the developer options and if so USB debugging as well. Did you try installing Sync Manager to install the needed HTC drivers, uninstall it (as it interferes with adb/fastboot sometimes) to just keep the drivers? Which adb/fastboot are you using?
Send by the swarm intelligence of my coffee machine ?.
flamingpenguin said:
Media Transfer Protocol works. I just get a new drive with my phones internal and external storage. I can transfer files but thats the only response my computer gives to the phone. Help please :crying:
Click to expand...
Click to collapse
Try this: Go into Windows Device Manager, find the device, pick the option to manually select the drivers. Then pick the generic Android MTP device drivers (or some such name like that). I often have to do this to get my home computer to pickup my phone via adb/fastboot, while MTP works just fine.
HTCNerdYoda said:
Did you activate the developer options and if so USB debugging as well. Did you try installing Sync Manager to install the needed HTC drivers, uninstall it (as it interferes with adb/fastboot sometimes) to just keep the drivers?
Click to expand...
Click to collapse
I have both developer options and USB debugging on. I also tried drivers that came with the phone via the sync manager. Tried after getting rid of the sync manager but it still doesnt work. I can get my software number from setting>about etc no? My CID and Software number is all I need to unroot the phone and install the stock recovery, if I'm not mistaken? I am completely dumb at this tech thing. I'm a civil engineer. I understand concrete and rebar
redpoint73 said:
Try this: Go into Windows Device Manager, find the device, pick the option to manually select the drivers. Then pick the generic Android MTP device drivers (or some such name like that). I often have to do this to get my home computer to pickup my phone via adb/fastboot, while MTP works just fine.
Click to expand...
Click to collapse
I cant find my device in the Device Manager at all =/
flamingpenguin said:
I cant find my device in the Device Manager at all =/
Click to expand...
Click to collapse
I'd suggest downloading the drivers again and first of all try with another USB data cable. If it doesn't show up at all, it sounds as if you got a connection problem. So could also be caused by a defective cable and/or USB port on your phone.
I'd check the following:
1) try connection to another USB port
2) try with another data cable
3) download latest HTC drivers from HTC.
Send by the swarm intelligence of my coffee machine ?.
I had this happen to me and to resolve it I went into the C: drive of my computer and in the program files folder I located the HTC folder. Once there I looked for the apk files that allow you phone to connect to HTC sync. If I remember correctly, I copied apk file #2 to my phone and installed it. Once it was install that issue went away. To be on the safe side, copy and install each apk file one at a time(there should be 5 of them) to your phone. Only one of them will install the others will not. This will help you to locate and install the correct apk file. Once you have found and installed the correct one, you can removed the other apk files that wouldn't install and reboot your phone. After that connect your phone to your computer, and htc sync and adb should recognize your device. There is a thread on this but I can not remember where to locate it.
Related
Good day,
I'm having problem with my DHD unable to be recognized in my Win 7 PC. I have already install HTC Sync and also tick on "Ask Me" for Connect To PC setting. I'm running on stock 3.13.707.4 ROM with S-ON and unrooted. Even restart to Fastboot my PC still unable to recognized my DHD.
From Googling it shows many Desire having USB-Brick problem, does this problem also applied to DHD? Is it my phone is hit by USB-Brick? Any guide to solve this problem? I've tried flashing older ROM via Bootloader and PD98IMG.zip but it won't allow saying something like the ROM is older version.
I just bought this used phone for about a week so I'm still not sure on how to solved this problem. any helps is much appreciated.
are you using the original cord that came with the phone? just any old usb cable won't work
also you can't flash a new rom without rooting and gaining S-OFF, you're unrooted and S-ON, that's why you get the "version is older" message
maatsby said:
are you using the original cord that came with the phone? just any old usb cable won't work
also you can't flash a new rom without rooting and gaining S-OFF, you're unrooted and S-ON, that's why you get the "version is older" message
Click to expand...
Click to collapse
I bought the phone and it came with 1 cord (with HTC label) that can be connected to the charger, I guess there are only 1 cord for charging and connect to PC? This is the cord that I use. In addition to that I have also tried Motorola, Sony Ericsson (both also for Android phone) and Nokia cord but all can't.
The ROM is actually older version stock ROM from RUU.exe. I saw from few Desire thread they were using this method to restore the ROM to before the USB Brick condition so I thought to try it.
BUMP!
Anyone know what should I do to resolve this problem?
Are you running the very latest HTC Sync on your PC? I'm using 3.0.5606. You can get it here: http://www.htc.com/www/help/
Also, connect your phone and go into Device Manager on your PC. Check to see if you have an entry for Android USB Devices and that the phone shows up. See attached screenshot for how mine looks. This is the best place to check to see if your PC has installed the drivers correctly.
In answer to your question about the cable, yes it's the same cable that attaches to the PC or to the mains charger. I've sometimes had connection problems caused by a dodgy cable, but I've used others apart from the HTC one without issues.
Edit: Also, when you install HTC Sync it should warn you to disable Antivirus software during the installation. This can be really important! I ignored it the first time around, thinking it was just a silly precaution, and had loads of problems with the phone not being recognised. Had to uninstall, temporarily disable AV, and re-install HTC Sync. Once it has finished installing, you can turn your AV back on.
Thank you for your reply preacher6.
Yes, I'm using the latest HTC Sync, v3.0.5606, just downloaded yesterday and reinstall everything.
When my phone connected to the PC it didn't appear as Android USB Device on my Device Manager, it only appear as Unknown Device in USB Controller:
So I guess I can rule out the cable as I have tried about 4 cables already.
For the installation part, I have disable the anti virus and also running the setup program as administrator. When installing there is no problem whatsoever that crop out.
Another point is, even on Fastboot it appear as Unknown Device in the PC.
I would try to update the driver manually - right click on the Unknown device, go to "install driver" or "update driver", then browse to the "Program Files\HTC\HTC Driver" folder. See if it picks up and installs the correct driver.
I've tried manually update the driver as per your advise but it says there is no compatible driver in that folder even though androidusb.inf is in that folder.
I'm running Win 7 64bit. does the driver also work for 64bit OS?
Should do, yes, I'm on Win7 64 bit myself. There is this folder on my PC:
C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64
Is the unknown device present when the phone isn't connected? Just to make sure that is actually the phone - if it's still there when the phone isn't connected, it's some other device.
Otherwise try uninstalling the unknown device and then rebooting the PC, then forcing the installation of the drivers again.
The folder is same as yours.
The unknown device does not present when my DHD is not connected, so I'm certain it is the phone that appear as unknown device.
I have tried uninstalling the unknown device > reboot PC > installing the driver but it still won't install.
Another thing is, I check on the Device Manager > Unknown Device properties > Details" for it's Hardware Ids and it shows as USB\UNKNOWN. I think it should show a strings of the device id? Correct me if I'm wrong.
Yep, there should be a proper device ID string, on charge mode mine shows a hardware ID of USB\VID_0BB4&PID_0CA2&REV_0226&MI_01.
At this point the best thing I can suggest is to try on another PC. If it works, your drivers are screwed up and you'll need to strip them and reinstall. But if it doesn't work on another PC, it's possible you have a hardware problem with the phone.
xb360 said:
Good day,
I'm having problem with my DHD unable to be recognized in my Win 7 PC. I have already install HTC Sync and also tick on "Ask Me" for Connect To PC setting. I'm running on stock 3.13.707.4 ROM with S-ON and unrooted. Even restart to Fastboot my PC still unable to recognized my DHD.
From Googling it shows many Desire having USB-Brick problem, does this problem also applied to DHD? Is it my phone is hit by USB-Brick? Any guide to solve this problem? I've tried flashing older ROM via Bootloader and PD98IMG.zip but it won't allow saying something like the ROM is older version.
I just bought this used phone for about a week so I'm still not sure on how to solved this problem. any helps is much appreciated.
Click to expand...
Click to collapse
Hi. This thread is pretty old but I'm wondering if you ever resolved the issue? I'm having exactly the same problem with my HTC One s and I can't seem to find a solution anywhere.
THanks
dmastman83 said:
Hi. This thread is pretty old but I'm wondering if you ever resolved the issue? I'm having exactly the same problem with my HTC One s and I can't seem to find a solution anywhere.
THanks
Click to expand...
Click to collapse
Yes. Holla if you still need help
marknoll said:
Yes. Holla if you still need help
Click to expand...
Click to collapse
I need help too (HTC Desire Z device)
Is it hardware problem? (I already purchased new system board).
For me it looks like hardware problem, because device does not accept bus address, do not show USB strings/VID/PID (Tried different cables/PCs/OSes (I have OpenSUSE linux, but phone does not connect to usb on any PC, Windows PCs even do not understand that something plugged in)).
No problems with USB-connector (checked resistance), but I do not see pull-down resistance with my tester.
But all other functions work well.
UPD. Tried to connect from FASBOOT/HBOOT/Android - the same result, device does not accept bus adress. Additionally it charges without problems, but when I connect phone to USB no pop-up/information at top bar appears.
FossaFX said:
I need help too (HTC Desire Z device)
Is it hardware problem? (I already purchased new system board).
For me it looks like hardware problem, because device does not accept bus address, do not show USB strings/VID/PID (Tried different cables/PCs/OSes (I have OpenSUSE linux, but phone does not connect to usb on any PC, Windows PCs even do not understand that something plugged in)).
No problems with USB-connector (checked resistance), but I do not see pull-down resistance with my tester.
But all other functions work well.
UPD. Tried to connect from FASBOOT/HBOOT/Android - the same result, device does not accept bus adress. Additionally it charges without problems, but when I connect phone to USB no pop-up/information at top bar appears.
Click to expand...
Click to collapse
I am trying to understand what exactly are you asking me . are you asking me if the PC can recognize your device ?
marknoll said:
I am trying to understand what exactly are you asking me . are you asking me if the PC can recognize your device ?
Click to expand...
Click to collapse
Sorry, it looks like I explained my question wrong (I'm Russian, and English do not native to me). Let me try reformulate:
You said "Yes. Holla if you still need help" so I believe that you were able to fix "Device not recognized" problem. So I'm asking - how did you do it? Did problem was hardware or software?
For me (look at symptoms at my previous message) it looks like dead USB controller in phone. But maybe it very strange software problem (USB-controller firmware damaged)?
Did I explain it clear now?
Install the SDK on PC and update all android versions.
Well guys it was just my PC, i made a system backup for four days and that was all the problem(the USB port of my PC)
FossaFX said:
Sorry, it looks like I explained my question wrong (I'm Russian, and English do not native to me). Let me try reformulate:
You said "Yes. Holla if you still need help" so I believe that you were able to fix "Device not recognized" problem. So I'm asking - how did you do it? Did problem was hardware or software?
For me (look at symptoms at my previous message) it looks like dead USB controller in phone. But maybe it very strange software problem (USB-controller firmware damaged)?
Did I explain it clear now?
Click to expand...
Click to collapse
After installing and updating SDK...go into platform folder and open it. Hold mouse in field and hold shift and right click mouse. Chose "open cmd here"..that will open a cmd prompt window. In regular mode on phone,type "adb devices" should return numbers (ex: hta3829g)..if in bootloader mode,type "fastboot devices" should return numbers.
This SDK helps PC see your phone when its plugged in. Especially handy when a PC won't install drivers for your phone
Sent from my ATRIX HD
Are you also stating that your device will no longer charge when plugged in?
Sent from my ATRIX HD
Hey all, trying to push gtalk library files to MildWild 4.3 system dir has turned into a massive headache.
ADB doesn't recognize I have my device connected. Commands always return "error:device not found". "adb devices" command returns blank.
From the tutorials I've read in these forums, I was under the impression HTC Sync drivers in fastboot mode are needed to use ADB. No dice. I've tried other drivers I've found in the forms as well: "android-usb-driver.zip" from unrevoked and "adb_driver_htc.zip" (found this in the sim unlock utility thread).
Any suggestions on how to troubleshoot this further?
What is the proper name of the device in device manager? Right now I'm using HTC Sync drivers in fastboot and the name is: Android USB Devices > My HTC.
The guides I've read never touch on this issue, they always skip it and assume the device is connectable.
Thanks in advance
JT-on said:
Right now I'm using HTC Sync drivers in fastboot and the name is: Android USB Devices > My HTC.
Click to expand...
Click to collapse
To use ABD you need to be connected in recovery or a booted device.
nlooooo said:
To use ABD you need to be connected in recovery or a booted device.
Click to expand...
Click to collapse
Brilliant. Like you said, ADB recognized my device in both booted OS and recovery. However, I needed to be in recovery to push files to the system directory. Thanks.
You're welcome. You can push in booted device you just need to enable superuser rights in adb shell.
Sent from my HTC Desire using Flashes and Thunders
JT-on said:
Hey all, trying to push gtalk library files to MildWild 4.3 system dir has turned into a massive headache.
ADB doesn't recognize I have my device connected. Commands always return "error:device not found". "adb devices" command returns blank.
From the tutorials I've read in these forums, I was under the impression HTC Sync drivers in fastboot mode are needed to use ADB. No dice. I've tried other drivers I've found in the forms as well: "android-usb-driver.zip" from unrevoked and "adb_driver_htc.zip" (found this in the sim unlock utility thread).
Any suggestions on how to troubleshoot this further?
What is the proper name of the device in device manager? Right now I'm using HTC Sync drivers in fastboot and the name is: Android USB Devices > My HTC.
The guides I've read never touch on this issue, they always skip it and assume the device is connectable.
Thanks in advance
Click to expand...
Click to collapse
90% of the time the problem is with the drivers etc. Use this tutorial to fix that : http://goo.gl/OS3Vi
If you still encounter the problem then you can use ADBwireless available at google play to wirelessly connect your device to the computer
Hope it helps :highfive:
Unchecking MTP did it. Thanks!!
Why is that necessary on the N7Flo but not my old N7 or the N4 (or any other device I've had contact with for that matter)?
Also, anyone know how I can get devices to show up as a folder...you know...like a thumb drive?
rmp5s said:
Unchecking MTP did it. Thanks!!
Why is that necessary on the N7Flo but not my old N7 or the N4 (or any other device I've had contact with for that matter)?
Also, anyone know how I can get devices to show up as a folder...you know...like a thumb drive?
Click to expand...
Click to collapse
You can't. Both the n4 and the n7 have their memorys formatted as ext4, partition type that windows can't access normally. MTP was the only sollution google had.
Hi,
I recently changed my broken screen and now my phone is stuck in a bootloop. I want to try and flash ROMs but cant because the PC does not recognize the device. I've tried manual installation of drivers in device manager but it said that it cannot find the driver, even though i chose the HTC drivers folder in HTC Sync. So yeah i've tried putting 0P6G(whatever) on the SD card and it doesn't want to install it.
Device details:
Software statusfficial
Locked
m8_ul pvt ship s-on
hboot-3.19.0.0000
radio-1.29.214500021.12g
openDSP-v51.2.2-00593-M8974_FO.1015
OS-6.12.401.4
i downloaded the HTC RUU.exe file and copied and renamed the zip file to 0P6G... and tried HBOOT and it didn't work. i've tried looking for the European version with the same radio number but i cant find a working link. Now i want to try flashing but cant, because my PC doesn't recognize the device. And also i tried factory reset and wiping and all that **** it didn't work. I didn't have any CWM or TWRP installed and USB debugging was off.
I have a very basic picture of how this works i'm not a developer and this is why i need your help. I'ts kind of new territory for me.
I'm using Windows 7.
Please help and tell me if you need anymore info i think i gave you everything.(if i didn't, it probably shows the level of noob that i am)
Thank you for your replies!!
Zip name should be 0P6BIMG.zip if you have to use microsd method to install RUU.zip
Here you can get the correct RUU.zip -
https://forum.xda-developers.com/showpost.php?p=64926626&postcount=6
ckpv5 said:
Zip name should be 0P6BIMG.zip if you have to use microsd method to install RUU.zip
Here you can get the correct RUU.zip -
https://forum.xda-developers.com/showpost.php?p=64926626&postcount=6
Click to expand...
Click to collapse
So i tried the SD card method with the file you sent me, it updated in bootloader, but when the phone rebooted it got stuck on starting apps... I tried the same method but in recovery the phone wrote
E:footer is wrong
E:signature verification failed
Installation aborted.
Still no sign of the drivers working. Windows stills sees the phone as an unknown device.
filipm97 said:
the PC does not recognize the device. I've tried manual installation of drivers in device manager but it said that it cannot find the driver, even though i chose the HTC drivers folder in HTC Sync.
Click to expand...
Click to collapse
Just having HTC Sync installed should have installed the drivers.
Is the phone in bootloader-fastboot mode, when connected to PC?
Does the phone show up in Device Manager? Even if just as an unknown Android phone, or something to that effect?
redpoint73 said:
Just having HTC Sync installed should have installed the drivers.
Is the phone in bootloader-fastboot mode, when connected to PC?
Does the phone show up in Device Manager? Even if just as an unknown Android phone, or something to that effect?
Click to expand...
Click to collapse
Yes it shows up in DM as an unknown device and yes i had HTC sync installed. I can access bootloader and fastboot but fastboot doesnt say fastboot-usb. I also clicked ram dump through USB and the computer reacted like a device was unplugged and plugged back in, but it still remains as an unknown device. Ive even tried installing the drivers manually but windows rejects the ones that are in the HTC sync install foldeer
filipm97 said:
I can access bootloader and fastboot but fastboot doesnt say fastboot-usb. I also clicked ram dump through USB and the computer reacted like a device was unplugged and plugged back in, but it still remains as an unknown device.
Click to expand...
Click to collapse
I don't know if there is any different in it saying fastboot versus fastboot-usb or not. Try opening a command prompt (within same directory as fastboot.exe) and do fastboot devices, and see if your device ID is returned. If so, do fastboot getvar all, and post the result (delete IMEI and serial number before posting).
I've never used the ram dump option. Don't think it will do anything helpful in the current condition.
redpoint73 said:
I don't know if there is any different in it saying fastboot versus fastboot-usb or not. Try opening a command prompt (within same directory as fastboot.exe) and do fastboot devices, and see if your device ID is returned. If so, do fastboot getvar all, and post the result (delete IMEI and serial number before posting).
I've never used the ram dump option. Don't think it will do anything helpful in the current condition.
Click to expand...
Click to collapse
So
-Downloaded SDK tools,
- installed the tools,
- opened a cmd window in platform-tools,
- typed fastboot getvar.
- also fastboot devices.
nothing the getvar was stuck at waiting for device.
Device status in DM under unknown device:
Windows has stopped this device because it has reported problems. (Code 43)
(i dont know if this helps)
filipm97 said:
Device status in DM under unknown device:
Windows has stopped this device because it has reported problems. (Code 43)
(i dont know if this helps)
Click to expand...
Click to collapse
Try right clicking the device under Device Manager. Select the option to update drivers software, if available. Then pick the option to look for the driver (forget what it says exactly) then pick the option to select the driver manually. Pick the option "Android MTP device" or something to that effect. Then after the driver is installed, see if the fastboot commands work.
When I enter bootloader to try and flash twrp.... I get the message "waiting for device"
Trying to flash TWRP
can anyone help?
ADB recognizes the device...as soon as I reboot into the bootloader.... it disconnects
Anyone?
no one?
bigd19888 said:
When I enter bootloader to try and flash twrp.... I get the message "waiting for device"
Trying to flash TWRP
can anyone help?
ADB recognizes the device...as soon as I reboot into the bootloader.... it disconnects
Click to expand...
Click to collapse
If you want helpful responses you have to be more specific. Assuming you have the fastboot files installed on your PC/laptop ... What LG G4 model? What software version? Bootloader Unlocked? etc.
Assuming you have installed on your PC/laptop LGMobileDriver_WHQL_Ver_4.2.0 available for download from the LG US site as the Windows driver can create issues, have you tried downloading and installing the "Official" TWRP app and installing that way?
Suggest if you are still having problems, you head over to: https://forum.xda-developers.com/g4/development/recovery-twrp-3-touch-recovery-t3442424
Read the OP thoroughly and post any issues you're having there.
sdembiske said:
If you want helpful responses you have to be more specific. Assuming you have the fastboot files installed on your PC/laptop ... What LG G4 model? What software version? Bootloader Unlocked? etc.
Assuming you have installed on your PC/laptop LGMobileDriver_WHQL_Ver_4.2.0 available for download from the LG US site as the Windows driver can create issues, have you tried downloading and installing the "Official" TWRP app and installing that way?
Suggest if you are still having problems, you head over to: https://forum.xda-developers.com/g4/development/recovery-twrp-3-touch-recovery-t3442424
Read the OP thoroughly and post any issues you're having there.
Click to expand...
Click to collapse
I have minimal adb and fastboot installed
device is h811 20v
bootloader is already unlocked
and yes I'm using LGMobileDriver_WHQL_Ver_4.2.0
sdembiske said:
If you want helpful responses you have to be more specific. Assuming you have the fastboot files installed on your PC/laptop ... What LG G4 model? What software version? Bootloader Unlocked? etc.
Assuming you have installed on your PC/laptop LGMobileDriver_WHQL_Ver_4.2.0 available for download from the LG US site as the Windows driver can create issues, have you tried downloading and installing the "Official" TWRP app and installing that way?
Suggest if you are still having problems, you head over to: https://forum.xda-developers.com/g4/development/recovery-twrp-3-touch-recovery-t3442424
Read the OP thoroughly and post any issues you're having there.
Click to expand...
Click to collapse
I have the right files, when I get into adb reboot into bootloader
it no longer recognizes the device. I cannot flash twrp
After reboot into bootloader, open your "windows device manager" and see if windows detects your device properly.
RuedasLocas said:
After reboot into bootloader, open your "windows device manager" and see if windows detects your device properly.
Click to expand...
Click to collapse
seems like a driver problem, need to keep removing and reinstalling in device manager for it to recognize my phone
I'm using the right driver...so I don't know what the problem is
quite annoying
windows xp I never have a problem with adb and fastboot.....windows 7 and up. ALWAYS
bigd19888 said:
seems like a driver problem, need to keep removing and reinstalling in device manager for it to recognize my phone
I'm using the right driver...so I don't know what the problem is
quite annoying
windows xp I never have a problem with adb and fastboot.....windows 7 and up. ALWAYS
Click to expand...
Click to collapse
Don't allow Windows 10 to update your drivers - you can set that up in Windows. Google it for the how-to.
bigd19888 said:
I have the right files, when I get into adb reboot into bootloader
it no longer recognizes the device. I cannot flash twrp
Click to expand...
Click to collapse
bigd19888 said:
seems like a driver problem, need to keep removing and reinstalling in device manager for it to recognize my phone
I'm using the right driver...so I don't know what the problem is
quite annoying
windows xp I never have a problem with adb and fastboot.....windows 7 and up. ALWAYS
Click to expand...
Click to collapse
The device type changes depending on "how" its connected. Windows can "see" it as a ADB device, MODEM, etc...
With the phone connected, uninstall all device related on windows device manager, refresh the device manager for it to detect the phone as it should be (as you need it to be detected).
Sometimes its needed a manual device driver install. Happens some times to me, unfortunately I don't remember exactly how I do it because the issues (when it happens) are kind of random, so, I need to "understand" what is going wrong and fix it.
Just to tell you that is nothing unfixable on the procedure, you just need to have patience and find out how windows is supposed to detect your device.
If you don't find out by yourself, tomorrow (Monday), I'll try to see on mine how it should be detected in fastboot mode and tell you. Today its already late for me...
Good luck
RuedasLocas said:
The device type changes depending on "how" its connected. Windows can "see" it as a ADB device, MODEM, etc...
With the phone connected, uninstall all device related on windows device manager, refresh the device manager for it to detect the phone as it should be (as you need it to be detected).
Sometimes its needed a manual device driver install. Happens some times to me, unfortunately I don't remember exactly how I do it because the issues (when it happens) are kind of random, so, I need to "understand" what is going wrong and fix it.
Just to tell you that is nothing unfixable on the procedure, you just need to have patience and find out how windows is supposed to detect your device.
If you don't find out by yourself, tomorrow (Monday), I'll try to see on mine how it should be detected in fastboot mode and tell you. Today its already late for me...
Good luck
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Click to collapse
everytime I boot into the bootloader the driver stops working.. when I boot the phone normally windows doesn't recognize my phone. it is unknown, so I remove the driver, reinstall it., get into bootloader and same issue persists "waiting on device:" I think the lg driver keeps crashing or it is windows issue
will try again tomorrow
bigd19888 said:
everytime I boot into the bootloader the driver stops working.. when I boot the phone normally windows doesn't recognize my phone. it is unknown, so I remove the driver, reinstall it., get into bootloader and same issue persists "waiting on device:" I think the lg driver keeps crashing or it is windows issue
will try again tomorrow
Click to expand...
Click to collapse
Your device should be seen as "LGE Android Phone" (if your lg drivers are good).
Now gonna be tricky because my OS is in Portuguese, I don''t know exactly the path name in English... use your imagination
Connect the device on a USB 2 Port !!!
In windows device manager, select "update driver", "search software on the computer", "allow to choose from a list of avalable drivers". unmark the "compatible hardware" and find on the list the needed drivers. If the "LGE" drivers don't work, try to download Universal ADB Drivers, maybe it works.
bigd19888 said:
everytime I boot into the bootloader the driver stops working.. when I boot the phone normally windows doesn't recognize my phone. it is unknown, so I remove the driver, reinstall it., get into bootloader and same issue persists "waiting on device:" I think the lg driver keeps crashing or it is windows issue
will try again tomorrow
Click to expand...
Click to collapse
I'm thinking it could be a corrupted LG driver. Download another from the LG US site, ONLY. Uninstall the one you have installed now, reboot and install the newly downloaded one. Then connect your phone and see if it is recognized and shown correctly in Windows Device Manager. Also, in adb type lsusb and see if the phone is listed in the output.
bigd19888 said:
everytime I boot into the bootloader the driver stops working.. when I boot the phone normally windows doesn't recognize my phone. it is unknown, so I remove the driver, reinstall it., get into bootloader and same issue persists "waiting on device:" I think the lg driver keeps crashing or it is windows issue
will try again tomorrow
Click to expand...
Click to collapse
Boss, no need to struggle with this ADB anymore.. there is a tool called FWUL which was created for people who have driver issues... Check it out here:
https://forum.xda-developers.com/an.../live-iso-adb-fastboot-driver-issues-t3526755
:good:
After upgrading to Android Q suddenly my pc can't recognize my pixel as a android device also i can't connect any wired things such as dongle jack or USB Transfer (USB charging options disappeared).
Planning to downgrade to Pie but the problem is my device can't be detected on my pc. Any solutions? Thanks
If you're using a Microsoft Windows machine, I would suggest uninstalling any "Android" drivers from the Device Manager. Then restart the PC, then turn off "USB debugging" and back on for the Pixel, and even "Revoke authorizations" in hopes that it will re-alert & request another authorization and, therefore, verify it being connected and detected on the PC....
After all that -- or if you can only enter in Bootloader Mode -- type the command "fastboot devices" and say here what it outputs. If anything, while in Bootloader Mode, do what I previously said, but look for anything "Android" and "Bootloader" and uninstall those device drivers...
Good luck and hope this helps!
simplepinoi177 said:
If you're using a Microsoft Windows machine, I would suggest uninstalling any "Android" drivers from the Device Manager. Then restart the PC, then turn off "USB debugging" and back on for the Pixel, and even "Revoke authorizations" in hopes that it will re-alert & request another authorization and, therefore, verify it being connected and detected on the PC....
After all that -- or if you can only enter in Bootloader Mode -- type the command "fastboot devices" and say here what it outputs. If anything, while in Bootloader Mode, do what I previously said, but look for anything "Android" and "Bootloader" and uninstall those device drivers...
Good luck and hope this helps!
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Click to collapse
Thanks for replying, i already tried to uninstall android driver, but when i try to reconnect, my pc recognize my device as "unknown device"
blancheSX said:
Thanks for replying, i already tried to uninstall android driver, but when i try to reconnect, my pc recognize my device as "unknown device"
Click to expand...
Click to collapse
what about the other things I suggested?
Or, so it can be clearer, are you in the System/OS when plugging/reconnecting or in Bootloader Mode?
I ran across the same issue..I followed this video to get rid of the old USB drivers and updated to the new Android driver.. Now my window 10 recognize my pixel 2xl storage completely.
https://youtu.be/Zc_dhxc8iJU
I have this issue before, and after all i got my phone detected. But when i flash it, it say unbootable slot in fastboot screen. After couple onf time, it cant be flashed again and die.... My phone cant turn on in fastboot mode again, it bricked
I had to use the USB dongle to connect a flashdrive to my phone, wait for it to recognize the drive, then unplug the drive and dongle... Then connect phone to PC... Profit!
If anyone is still having the issue of PC not recognizing device in fastboot, please be sure you have UNinstalled the older version(s) of SDK Tools from yhour PC and make sure to INSTALL the latest versions.
You can find the latest version linked in the 9x guide in my signature.
Also, make sure you have both older and newer USB cables handy. The Pixel has a nasty reputation for being finicky with USB cables, try diff cables and different USB ports on your PC.
There is also a basic troubleshooting guide in the same link in my sig.
Best regards!
simplepinoi177 said:
what about the other things I suggested?
Or, so it can be clearer, are you in the System/OS when plugging/reconnecting or in Bootloader Mode?
Click to expand...
Click to collapse
i did in 2 conditions, first one is my device turned On (adb is not detected) also 2nd one is my device in bootloader mode (fastboot devices is not detected too)
been trying to update my driver but i always got (error code : 10, device cannot started) i dunno what to do right now
dallas90733 said:
I ran across the same issue..I followed this video to get rid of the old USB drivers and updated to the new Android driver.. Now my window 10 recognize my pixel 2xl storage completely.
https://youtu.be/Zc_dhxc8iJU
Click to expand...
Click to collapse
i tried those tuturial and ended in error code : 10, device cannot started.
SageWilliams said:
I had to use the USB dongle to connect a flashdrive to my phone, wait for it to recognize the drive, then unplug the drive and dongle... Then connect phone to PC... Profit!
Click to expand...
Click to collapse
whenever i try to connect a flashdrive with my dongle, there is no option or something, it's just usb charging option appeared.
blancheSX said:
i did in 2 conditions, first one is my device turned On (adb is not detected) also 2nd one is my device in bootloader mode (fastboot devices is not detected too)
been trying to update my driver but i always got (error code : 10, device cannot started) i dunno what to do right now
Click to expand...
Click to collapse
blancheSX said:
whenever i try to connect a flashdrive with my dongle, there is no option or something, it's just usb charging option appeared.
Click to expand...
Click to collapse
So…without you being too definitive…it seems that you’re able to get into your OS…
What I’d like you to do is uninstall and remove Google usb drivers on your computer. Then, download it again HERE: https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip . And, in case things don’t work out this time around, if you can please save the (.zip) file on your Desktop or root folder (usually the C: drive). I might have you direct the device detected to the files in this .zip directly.
Then, after installing the USB drivers, I’d like you to uninstall and remove any/all things that are named “platform-tools” (so there will only be ONE "platform-tools" after you re-download it in this step) on the whole device. After, I’d like you to download the latest Windows version HERE: https://developer.android.com/studio/releases/platform-tools . Again, to simplify things, if you can extract it either in your Desktop or root folder (C: drive).
Again, like I mentioned before, I would like for your device to request authorization for your computer again, so if you can please go to the Developers option, and select “Revoke USB debugging authorizations” as well as double-checking you have "USB debugging" enabled…
Only THEN, once these two things are extracted and installed (as is the case in the first step) and you revoked the authorizations, can you plug in your device and USB cord. Watch your phone/device, as it will ask for authorization to connect to your computer, and you’ll have to make sure the box is checked that says “don’t ask this every time” or “remember this device” – I can’t recall off-hand – and then make sure to “Allow” it. By doing this, you can be sure that your computer and device are talking correctly.
*One suggestion that isn’t mandatory is that you select where it says “USB charging” and change it to “MTP” or “file-sharing” (sorry, again, I can’t recall specifically off the top of my head…)
If all things are working well, if you can open up a command prompt (a.k.a. “cmd”, and also make sure you are running it “As an administrator”) and direct it to the platform-tools directory (hopefully you followed my suggestion and kept it simple so it will either be at the root “C:\” or on your Desktop “C:\Users\[username]\Desktop” so it won't be too difficult directing it there...), and run the commands
Code:
adb devices
and
Code:
fastboot --version
.
Hopefully, if you do all of these things, it might get things reset and working from a stable established set up.
If it somewhat works, but the device in your "Device Manager" is showing up something "funky", then it'll take a rather nuanced Windows troubleshooting technique to resolve where I would have you correct the wrong entry/driver in the "Device Manager" and have it specifically point to one of the contents of the .zip files; shown prior.... We'll tackle that if need be and if all this initial beginning troubleshooting doesn't pan out...
Let me/us know how it works out, good luck, and hope this all ends up being helpful…
simplepinoi177 said:
So…without you being too definitive…it seems that you’re able to get into your OS…
What I’d like you to do is uninstall and remove Google usb drivers on your computer. Then, download it again HERE: https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip . And, in case things don’t work out this time around, if you can please save the (.zip) file on your Desktop or root folder (usually the C: drive). I might have you direct the device detected to the files in this .zip directly.
Then, after installing the USB drivers, I’d like you to uninstall and remove any/all things that are named “platform-tools” (so there will only be ONE "platform-tools" after you re-download it in this step) on the whole device. After, I’d like you to download the latest Windows version HERE: https://developer.android.com/studio/releases/platform-tools . Again, to simplify things, if you can extract it either in your Desktop or root folder (C: drive).
Again, like I mentioned before, I would like for your device to request authorization for your computer again, so if you can please go to the Developers option, and select “Revoke USB debugging authorizations” as well as double-checking you have "USB debugging" enabled…
Click to expand...
Click to collapse
thanks for ur explanation, and i'm sure i already did this 100% as you mentioned before. looking for solution and i found this at pixel community thread : https://support.google.com/pixelphone/thread/14477635?hl=en
and btw when i try to disable and back to enable (again) USB debugging, there's no pop up or something like that, just nothing appear. so i just realized why i got error code : 10 is just because my phone still not detected by PC also i tried in other computer (with windows 8.1 installed) my device is got detected but as "device descriptor request failed" not as an android device. Hopefully next update google will fix this "bug". Once again thank you very much
blancheSX said:
thanks for ur explanation, and i'm sure i already did this 100% as you mentioned before. looking for solution and i found this at pixel community thread : https://support.google.com/pixelphone/thread/14477635?hl=en
and btw when i try to disable and back to enable (again) USB debugging, there's no pop up or something like that, just nothing appear. so i just realized why i got error code : 10 is just because my phone still not detected by PC also i tried in other computer (with windows 8.1 installed) my device is got detected but as "device descriptor request failed" not as an android device. Hopefully next update google will fix this "bug". Once again thank you very much
Click to expand...
Click to collapse
Yeah...I figured as much...I was just making sure to lay down the "ground work" before proceeding...
If you're still willing....what I had planned next was to walk you through manually updating/"editing" the driver (on the PC) to directly look at the Google usb drivers specifically to try and get around the whole "device descriptor" and other (detection) error codes.......
Might want to try uninstall the SDK toolkit, reboot PC, then install the latest SDK toolskit.
Also having both USB 2.0 and 3.0 cables saved me more than once, and is a known thing on the 2XL.