Completely Dead n7100 - Galaxy Note II Q&A, Help & Troubleshooting

So my wife dropped her stock gt-n7100 on the floor last night. The screen stopped working, but she didn't say anything to me about it.
Today it won't power on, connecting it to the charger does nothing, when I connect it via USB it is not detected by my computer.
I don't care about the phone, but I would really like the photos off of the phone (yes I am kicking myself now for not backing them up). What could I try? I have tried charging it, switching on without the battery in it, I have reseated the usb connector on the main board. Nothing is happening.
Does anyone have any suggestions on what I could do? Has anyone paid to have a device in such a state revived?
Thanks

corey2k said:
So my wife dropped her stock gt-n7100 on the floor last night. The screen stopped working, but she didn't say anything to me about it.
Today it won't power on, connecting it to the charger does nothing, when I connect it via USB it is not detected by my computer.
I don't care about the phone, but I would really like the photos off of the phone (yes I am kicking myself now for not backing them up). What could I try? I have tried charging it, switching on without the battery in it, I have reseated the usb connector on the main board. Nothing is happening.
Does anyone have any suggestions on what I could do? Has anyone paid to have a device in such a state revived?
Thanks
Click to expand...
Click to collapse
Bro in this cases most emmc ic damage.
For this problem you need emmc repair tool if emmc condition is good.

Related

WTF? Phone stopped charging all of a sudden

Hey guys,
I've had my GN for about a week now with absolutely no problems until tonight. I went to bed with my phone plugged up into the charger thru the wall and when I woke up it was still at 73%
Tried unplugging and plugging back it but the phone won't even detect that the charger is even plugged in. So I tried plugging it up to my computer and it still won't detect anything. The charger is still in perfect condition and I tried plugging into the car charger, but it will slowly charge.
you know when you plug in your usb cord to a computer or charger....that little icon on the top left pops up with the usb icon on the top left
well..i tried plugging in my phone to charge thru the outlet but it won't detect it so i took it out and tried to plug it thru the computer..but my cpu won't detect anything either
also
You know how when you plug it up to your computer and you hear that chime indicating that your has recognized it as a media dive. Well, my computer won't even pick it up / recognize it anymore
I've rooted this phone, but I've done nothing else with the phone. I rooted it last week, but did't have problems until last nite. It was charging just fine when I went to bed, but woke up and it just stopped charging
Just an obvious question so forgive me if you've already tried this. Have you done a battery pull to fully reset things and see if that helps? If it's a h/w problem it won't have any impact and probably means an exchange is in order.
tgmorris said:
Just an obvious question so forgive me if you've already tried this. Have you done a battery pull to fully reset things and see if that helps? If it's a h/w problem it won't have any impact and probably means an exchange is in order.
Click to expand...
Click to collapse
Yeah I'm doing that right now. I completely took out the battery and put it back it back in with no luck
I've been using the extended battery. SO i took that one out and replaced it with the stock battery and still no luck
What if I already rooted teh phone?
This is my first smartphone ................. I'm so freakin nervous right now
Did you try different cables?
pedmond said:
Did you try different cables?
Click to expand...
Click to collapse
Don't have another one; Like I said, this is my first smartphone
Weird; I currently have the phone plugged into my computer....it seems to charge just fine ONLY if I have it faced DOWN
Would that mean it is a cable issue?
try pushing the cable upwards to see if it makes contact...i had a problem with my usb cable and had to change it.
lilkhmerkid4u said:
Don't have another one; Like I said, this is my first smartphone
Weird; I currently have the phone plugged into my computer....it seems to charge just fine ONLY if I have it faced DOWN
Would that mean it is a cable issue?
Click to expand...
Click to collapse
Looks like it. Better than the alternative.
lilkhmerkid4u said:
Yeah I'm doing that right now. I completely took out the battery and put it back it back in with no luck
I've been using the extended battery. SO i took that one out and replaced it with the stock battery and still no luck
What if I already rooted teh phone?
This is my first smartphone ................. I'm so freakin nervous right now
Click to expand...
Click to collapse
you can always unroot the phone if you need to send it in. I would slightly jiggle the cable when charging, maybe its a loose charge port on the device itself.
Have you had a good look inside the phone's USB plug and the USB cable plug? There might be something stuck up inside one of them. If so, you can clean it up with 99% alcohol, or contact cleaner by dabbing some on a soft toothbrush and scrubbing it out. Phone off, battery out of course.
spywhite said:
Have you had a good look inside the phone's USB plug and the USB cable plug? There might be something stuck up inside one of them. If so, you can clean it up with 99% alcohol, or contact cleaner by dabbing some on a soft toothbrush and scrubbing it out. Phone off, battery out of course.
Click to expand...
Click to collapse
This phone is plastic! I wouldn't put 99% alcohol anywhere near it!
pedmond said:
This phone is plastic! I wouldn't put 99% alcohol anywhere near it!
Click to expand...
Click to collapse
You press the tip bristles up inside the usb connector and flick downward, avoiding other areas. And the brush doesn't need to be drenched. Alcohol won't phase it unless you spill it all over the device, the alcohol quickly evaporates...considering alcohol comes in a plastic bottle.
i had this problem with my stock phone.. turned off phone and it would charge... i let it go to 100 and did battery pull and worked fine ever since
Sent from my Galaxy Nexus using Tapatalk
man, spoke to soon..... been a while since it happend , but now its happening again...
charging while phone is off seems to do the trick....
what is also wierd is that i plugged it in while the phone was off for about 5 mins and turned on the phone.... it went from 12% battery to 45%
I've just been charging it faced down. Where is the cheapest place I can buy a whole new charger?

charging/usb port problem - can't un-root

I've seen this problem mentioned before, but no good fixes.
My phone won't charge while on, but will when off. Charging has always been a little buggy, but now seems stuck this way.
The problem seems to keep my phone from connecting to the computer - neither the mac android download program will recognize the phone, nor will it charge off the computer, nor will the wugfresh tool see it when plugged into my PC.
I rooted/unlocked using the wugfresh tool (kept the stock ROM) and figure I need to warranty replace the phone - but because the computer won't recognize it, I don't know how to un-root/re-lock it.
Question - 1. anybody know how to fix my usb charging/recognition problem? 2. assuming not, is there a way to un-root/re-lock the phone without needing to plug the phone into a computer?
Thanks very much!
Does it charge with the phone on from AC? And when it's plugged up to your mac, does it have the thing in the notification bar saying its connected?
It's possible you have a bad cable, just to eliminate the easy fix first. It should charge fine with any mini USB charger.
If you can get it to charge from AC, I'd try a different computer if possible or if not maybe a re-install of the drivers.
Next, as maybe a last ditch effort, it's possible the ROM got corrupted, though I'm not sure how likely that would be. I'm sure you can get the stock ROM to flash in Clockworkmod but the only way to re-lock the bootloader that I know of requires a PC.
Maybe someone else can chime in weather or not Samsung actually cares if you're unlocked when it comes to a warranty for a hardware problem. Also, what carrier do you have? They may just give you a new phone themselves and again, maybe someone can tell you if they actually look at whether you've modded your phone.
Thanks for the reply.
Yes, when it's hooked up to an AC adapter and the phone is ON, I get no charging. When the phone is on and hooked up to a computer (both PC and mac), I get no charging. No upper right hand corner battery indicator change.
In fact, when the phone is off and hooked up to AC power, it seems to be hit-and-miss as to whether or not it actually charges.
Plugged into a computer, I get nothing - it doesn't register a device is attached at all.
I think that's a great question - if you return an un-locked phone, do they definitely get mad at you? I wonder if that's been asked in the forums before...maybe I'll make a different thread?
Also, from clockworkmod, how can I flash the original rom, as you suggested?
I've already factory re-set the phone and even flashed a different ROM just to see what would happen - and it didn't fix the charging issue.
Try this https://play.google.com/store/apps/details?id=eu.chainfire.mobileodin.pro
Sent from my Galaxy Nexus using xda premium
I literally had this exact issue over the weekend where it would charge when powered off but then the USB would completely die when the phone was turned on. All after using my incar charger. It seems the port inside the phone got bent so that the board inside was almost touching the bottom of the phone. If held flat on your palm...
I fixed it by bending the board back up with a knife so its dead in the middle of the port. No problems charging now.
this exact problem has been an issue for me as well, contacted Samsung and told them i bought it second hand and they issued a rma and sent me a ups label t send it in. This is my first phone that broke before I even had a chance to root it. I was pissed at Htc so decided to try something new. Going back to my T-Bolt for a while now.
My phone charges sometimes, others it doesnt. Sometimes the "Nintendo blow" works, other times it requires force. Eventually I can always get it to charge, but it can take a half hour of playing with it. I have multiple cables, original Samsung batteries, and lots of experience inside phones, and have never had an issue that I couldnt FULLY determine was hardware or software. Samsung claims they have never seen this issue. lol. Obviously they dont visit the forums
cymru said:
I literally had this exact issue over the weekend where it would charge when powered off but then the USB would completely die when the phone was turned on. All after using my incar charger. It seems the port inside the phone got bent so that the board inside was almost touching the bottom of the phone. If held flat on your palm...
I fixed it by bending the board back up with a knife so its dead in the middle of the port. No problems charging now.
Click to expand...
Click to collapse
great idea - i was using my car charger this weekend. i'll give it a shot.
update - i bent the little board up off the bottom, and now i can't fit the charger in it. uhoh.
This is becoming a bigger and bigger issue. Please star and/or comment on this issue: http://code.google.com/p/android/issues/detail?id=23789
I sent my galaxy to Samsung 2 weeks ago, it is due to arrive back today. They paid postage each way and the invoice says they replaced a component (no detail) and updated software and prl. I was already on the current release so not sure what to expect. But it is good to know they are taking care of us.

[Q] Note2 not charging, connect(ed) to PC.

Hi,
Yesterday my new (~2 months old) Note2 stopped charging. tried 2 different chargers, 2 different cables connected to PC. No reaction (no beeps, no led, battery icon not changed to flash).
Tried removing and putting the battery back in. No change.
On the other hand, when connected to the PC, the PC identified the connection and allowed file transfer. Later the battery died completly. I succeeded in booting to download mode, and again PC identified the USB device.
Switching the phone on with no battery gave no results either (would not turn on).
This leads me to a conclusion that the USB port is probably OK. Could it just be a dead battery? (according to its label, the battery was made on Nov 29th, 2012).
I will be able to switch battery tomorrow with another Note 2. Anything else I can try till then?
Using custom recovery and stock rom.
Thanks in advance,
Idan
idan.sh said:
Hi,
Yesterday my new (~2 months old) Note2 stopped charging. tried 2 different chargers, 2 different cables connected to PC. No reaction (no beeps, no led, battery icon not changed to flash).
Tried removing and putting the battery back in. No change.
On the other hand, when connected to the PC, the PC identified the connection and allowed file transfer. Later the battery died completly. I succeeded in booting to download mode, and again PC identified the USB device.
Switching the phone on with no battery gave no results either (would not turn on).
This leads me to a conclusion that the USB port is probably OK. Could it just be a dead battery? (according to its label, the battery was made on Nov 29th, 2012).
I will be able to switch battery tomorrow with another Note 2. Anything else I can try till then?
Using custom recovery and stock rom.
Thanks in advance,
Idan
Click to expand...
Click to collapse
U already tried all the possible steps... Did you try turning the phone on when connected to a wall mount charger ?
qwertyedu said:
U already tried all the possible steps... Did you try turning the phone on when connected to a wall mount charger ?
Click to expand...
Click to collapse
Yeah, with or without battery... no reaction from the phone.
Have you tried a lower powered device to see if that works? Some usb ports don't have full power output, as some laptops portray.
xartic12 said:
Have you tried a lower powered device to see if that works? Some usb ports don't have full power output, as some laptops portray.
Click to expand...
Click to collapse
I've tried 2 USB ports on a desktop PC. didn't work.
I've connected it without the SIM and SD to an old nokia charger (0.7ma), no sign of a change but after ~ 1 hour I noticed the red led turned on - turning the device on showed 44% charged.
Now I am too puzzled. any ideas?
This is exactly what happened to me. .. it was the motherboard. I brought an external battery charger, charged the battery full so I could use the phone. Then used triangle away and odin to flash stock rom, and sent it in for warranty service. This seems to be becoming a common fault with the note 2 now....ive seen a few thread recently.
Sent from my GT-N7100 using xda premium
Clean your USB port!!!!!!
madpete said:
This is exactly what happened to me. .. it was the motherboard. I brought an external battery charger, charged the battery full so I could use the phone. Then used triangle away and odin to flash stock rom, and sent it in for warranty service. This seems to be becoming a common fault with the note 2 now....ive seen a few thread recently.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Hey there, my sgn2 n7100 had the same problem before, I tried everything, even disassembled the phone apart, but it was still won't turn on or charge, won't be recognized by pc or Mac. One day when I repaired my mom's iPhone 4 touch screen, I found out that the USB port was so dusty. I thought may be it's all because the USB port was dusty then I picked up my sgn2 and used a soft tooth brush with a little pure alcohol to clean every corner of the USB port. Guess what? After 15 minutes I connected my phone with the USB wall charger, my sgn2 just started to charge again. Trust me guys, try to use a soft brush to clean the USB port before you give your phone to the repair store or somewhere else. Good luck!! Hope it helps.
Same here, i manage to purchase note 2 for 300 euros! And when I put it to charge nothing!I went to download mode and then turn it on normal and its charging! Also happend the same with my s3 so eighter its a charging problems or seems to be one software issues
Sent from my GT-I9300 using Tapatalk 2
@scufutz I could guarantee the symptoms described by the OP is NOT software issue, as I have an N7100 with same problem and I managed to flash new kernel and still it does not charge even powered off. Download mode connects perfect.
I'll check if this cleaning method, or if its a circuit prob.

[Q] sponteneously bricked EVO-4g

I have a rooted HTC evo 4g. I rooted it about 2 months ago and have had no problems.
I woke up this morning, and it is bricked. I have not recently flashed anything or done anything beyond regular phone use.
i cannot enter download mode, and the "charging" led does not come on.
Any suggestions?
What does your phone do when you press the power button?
Have you removed the battery and inspected for indications of damage such as discoloration or bulges?
Have you tried connecting a different USB cable that is known to be working?
Have you visually inspected the USB connector for loose/damaged conductors?
BobWalker said:
What does your phone do when you press the power button?
Have you removed the battery and inspected for indications of damage such as discoloration or bulges?
Have you tried connecting a different USB cable that is known to be working?
Have you visually inspected the USB connector for loose/damaged conductors?
Click to expand...
Click to collapse
the power button does nothing.
The usb cable and wall adapter works on my kindle, and i tried an additional one with no results.
The battery appears normal, however my next planned step is to try and get a replacement battery and see if that works.
Try taking battery out and then plug usb cable in only and try to turn on...
angryITman said:
Try taking battery out and then plug usb cable in only and try to turn on...
Click to expand...
Click to collapse
no dice.
also wondering about the cause... 2 potential things:
- I've noticed that the phone gets very hot. 40+ degrees even when not running much. Is this within normal tolerance or could i be looking at heat damage.
- I've been getting the pop-up asking me to do some sort of OTA update. I keep saying no, because i know these ota updates can be incompatible with rooted phones. Could it have pushed through somehow and if it did could it cause the problem i am experiencing?
phone is fixed.
A read on the sprint forum that sometimes holding down the power for an extended time can get the phone to be responsive... had to hold it for like 90 seconds. It then flashed the white evo boot screen and powered back down almost immediately.
After this, however, the orange charging light came on and i was able to get to boot loader. I let the phone charge for a while, then it boot up as normal.
One of the things i noticed is that the battery is practically completely drained... this is odd as it was plugged into the charger when it died. On the same sprint forum, others have speculated that sometimes the battery can drain to the point where it wont accept a charge anymore... so maybe thats the issue.

Galaxy Nexus Power Button / USB Connection Problem

Hi there,
I apologize if there is already another thread for this kind of issue but I really have no idea where else to post this. I am a complete newbie when it comes to phones but would like to know if there is anyway to help me solve my problem:
My phone is a galaxy nexus with I believe 4.2.2 JB. I've always had problems with my phone randomly resetting/crashing and wasn't able to find any solution to this problem. However, today when I was out shoveling snow on my driveway, I realized my phone was a little wet as I forgot to zip up my pocket and so my phone reset (remained on the Google) screen and would not boot up (It happens quite frequently that I thought it was just like any other reset). So I was a little impatient and took out the battery. When I tried to turn the phone back on, the power button was completely unresponsive. I thought I'd give it a second, take out the battery and sim card and reboot it but to my surprise nothing happened. I ended up looking through the forums for some solution to my problem but I don't know where to begin and what to do.
I have tried the method of plugging in the USB cable into the phone (without battery) and putting it back in. The phone is still unresponsive and to add insult to injury when the phone is plugged in the USB cable to the PC, the PC does not recognize the phone and keeps beeping (the kind that lets you know its disconnected or just cannot read the device). Right now the phone is in a bag with rice just to make sure that the phone had not suffer any water damage, but even when it was in my pocket it wasn't extremely wet..
I believe it may be the device but am not sure what actions I can do on my behalf to solve the problem. Is my phone completely gone or is it still able to be saved? Would I need to bring it into a specalist to see if they can help me out or can I do this myself? Any help is greatly appreciated and thank you for taking the time to read!
Cheers!
Edit:
Also just received an OMAP4440 while phone was plugged in... Does that mean my phone is done?
Any help?
thebeatlesdcp said:
Hi there,
I apologize if there is already another thread for this kind of issue but I really have no idea where else to post this. I am a complete newbie when it comes to phones but would like to know if there is anyway to help me solve my problem:
My phone is a galaxy nexus with I believe 4.2.2 JB. I've always had problems with my phone randomly resetting/crashing and wasn't able to find any solution to this problem. However, today when I was out shoveling snow on my driveway, I realized my phone was a little wet as I forgot to zip up my pocket and so my phone reset (remained on the Google) screen and would not boot up (It happens quite frequently that I thought it was just like any other reset). So I was a little impatient and took out the battery. When I tried to turn the phone back on, the power button was completely unresponsive. I thought I'd give it a second, take out the battery and sim card and reboot it but to my surprise nothing happened. I ended up looking through the forums for some solution to my problem but I don't know where to begin and what to do.
I have tried the method of plugging in the USB cable into the phone (without battery) and putting it back in. The phone is still unresponsive and to add insult to injury when the phone is plugged in the USB cable to the PC, the PC does not recognize the phone and keeps beeping (the kind that lets you know its disconnected or just cannot read the device). Right now the phone is in a bag with rice just to make sure that the phone had not suffer any water damage, but even when it was in my pocket it wasn't extremely wet..
I believe it may be the device but am not sure what actions I can do on my behalf to solve the problem. Is my phone completely gone or is it still able to be saved? Would I need to bring it into a specalist to see if they can help me out or can I do this myself? Any help is greatly appreciated and thank you for taking the time to read!
Cheers!
Edit:
Also just received an OMAP4440 while phone was plugged in... Does that mean my phone is done?
Click to expand...
Click to collapse
The same consequences, came to my gnex, when I cleaned it, with too much liquid... Now the most unprotected parts from water of the phone are the usb port, of course, and the power and volume button. To solve, you have to open the phone (http://www.ifixit.com/Teardown/Samsung+Galaxy+Nexus+Teardown/7182) and clean the contacts of the power button, for the usb port, you have to replace all the part for a few $ on ebay... (http://www.ebay.com/itm/Samsung-Gal...e_Replacement_Parts_Tools&hash=item2c66d9064b)
Use at you own risk:
A friend of mine was kayaking and had his Samsung galaxy s3 dunked in the water for a while. it was totally wet and the screen wouldn't run on at all.
He baked t in the oven at 200 F for a couple of hours and things went back to nornal. he also stated that he has done that before and it worked every time.
Think of this as a last resort if you are unable to change the usb ribbon as stated above. Also make sure you google this solution extensively to get the right temp and the right amount.
Good luck.

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