"Unfortuanately, Google Play Services has stopped." - G4 Q&A, Help & Troubleshooting

Hi! So I recently flashed the Genisys Rom to my LG G4 H811 but a message keeps popping up each second saying "Unfortunately google play services has stopped" even though google play keeps auto updating my apps but when I do open the play store it tells me that authentication is required (Even though I'm signed in and other google apps such as youtube work with no complications).
P.S I can't uninstall updates like most solutions I saw on forums and when I disable Google play services I can't use any google apps
Any help is appreciated
Thanks in advance

Anonymous_98 said:
Hi! So I recently flashed the Genisys Rom to my LG G4 H811 but a message keeps popping up each second saying "Unfortunately google play services has stopped" even though google play keeps auto updating my apps but when I do open the play store it tells me that authentication is required (Even though I'm signed in and other google apps such as youtube work with no complications).
P.S I can't uninstall updates like most solutions I saw on forums and when I disable Google play services I can't use any google apps
Any help is appreciated
Thanks in advance
Click to expand...
Click to collapse
Same thing happened with me when i flashed it. Someone had mentioned( i wish i remembered his name) to disable android pay. Also you may want to officially update to 20i if hadn't done so.
Sent from my LG-H811 using Tapatalk

Related

Gapps force close in restart

Just curious if anyone has run into this. Recently rooted and removed bloat and switched to android L boot animation,but on restart it keeps telling me gapps have stopped but all gapps still on y phone work perfectly fine.Anyone know what the problem could be?Thanks in advance for any help you can give.
i have the same issue. doesn't seem to mess anything up, but kind of confusing and annoying
Same here. It comes up after every reboot.
Same here. blah.blah.gapps has stopped error when rebooting my stock AT&T G3.
Same here on D855.
I'm rooted via ioroot and removed a bunch of bloatware.
same here and it happened on my G Flex after upgrade to 4.4.2 also. I got it to stop on accident. I don't know "which" did it, but the first pop up of that error I started uninstalling pre-installed (or disabled the system apps). I think it really has something to do with the hangouts update to google play services. It didn't happen at all in the store, it wasn't until I got home and started updating/installing apps. If you have this problem and aren't on sprint we can then narrow it down to the added google services above Gmail, youtube, maps or play store app since I use those everyday and none of the other apps "google" apps.
I also do not think its any of the LG Default software as I installed some of it again (or re-enabled) to check out if I liked it and the error hasn't come back. So if you could please, uninstall/disable hangouts and the google play services update that is required for the 4.4.2 release of it and let me know. I also installed nova launcher but I am almost 100% positive I installed it after I fixed the app stop responding error... sorry I am all over the place, I wasn't really paying attention to it I was just doing what I always do with a new phone. Playing with it.
You said you removed bloat? I had that same issue when I converted play store to a user app via tibu. I think I had also tried to convert play services to a use app. That's what will cause it to crash like that. If you deleted or converted play store this would be the cause of the force close of gapps
Sent from my LG-D850 using XDA Premium 4 mobile app
Just cleared the google play store services data and the error went away.
My friend with a g2 has been having the same issue lately. I've tried clearing downloads data and cache as well as play store to no avail...its annoying but a small quirk in the long run
Sent from my LG-D850 using Tapatalk
I just upgraded to the TMO G3. I started getting this error upon reboots after I installed the Google Keyboard. Possible culprit?
phoenixus said:
I just upgraded to the TMO G3. I started getting this error upon reboots after I installed the Google Keyboard. Possible culprit?
Click to expand...
Click to collapse
Ding Ding Ding! Its google keyboard!
adiliyo said:
My friend with a g2 has been having the same issue lately. I've tried clearing downloads data and cache as well as play store to no avail...its annoying but a small quirk in the long run
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
See if he has Google Keyboard installed. If he does, uninstall it then reboot. That should fix it. For some reason, Google Keyboard is causing this popup.
Actually I think it's LG Keyboard. When I froze that app in Titanium Backup and restarted I always get the gapps crashed error. After Defrosting this app, I never get that error. I don't think it has anything to do with the Google Keyboard.

Google play services crashing

I have been happily running google services on my phone (fireos 3.6.8). However, Google released an update to Play Services (version 7.3) yesterday (4/15/2015), which crashes. Has anyone else started getting popups saying "Google Play Services has stopped" constantly? Does anyone have a workaround or does anyone know of a way to keep Play Services from updating automatically? I am able to reinstall 7.0.99, which works, but the app immediately downloads the update and installs itself automatically.
I am having the same problem. Installed the previous version but was automatically updated.
I'm also having the same problem and would like to find a workaround or a temp stop too keep these messages from popping up. It makes the phone nearly unusable.
works okay on 4.6.1
I had the same problem, suddenly play services was crashing continually. Just updated to FireOS 4.6.1, and google play services is no longer causing trouble. On the other hand, Google Play Store just hangs. I can downgrade to an older version that works, but it keeps automatically updating. So pick your poison: On 3.6.8 the services will crash, and on 4.6.1 the store will crash. I think the services crash was worse.
No troubles here with newest Services or Store on 4.6.1.
Thanks. I updated to 4.6.1 and everything is much better.
apo383 said:
I had the same problem, suddenly play services was crashing continually. Just updated to FireOS 4.6.1, and google play services is no longer causing trouble. On the other hand, Google Play Store just hangs. I can downgrade to an older version that works, but it keeps automatically updating. So pick your poison: On 3.6.8 the services will crash, and on 4.6.1 the store will crash. I think the services crash was worse.
Click to expand...
Click to collapse
Try deleting all Google services,play store,account manager and framework and reinstall
Also noticed google play store wont load after update
Also Clash of Clans refused to open. Uninstalled everything google, and now clash opens but wont sync to my google+ account because I cant get google services to actually open, so I've lost all my progress.
All in all, happy its not giving me the stopped working message but irritated google services is acting so crazy. Also cant get gmail to open because of all this.
rich8511 said:
Also noticed google play store wont load after update
Also Clash of Clans refused to open. Uninstalled everything google, and now clash opens but wont sync to my google+ account because I cant get google services to actually open, so I've lost all my progress.
All in all, happy its not giving me the stopped working message but irritated google services is acting so crazy. Also cant get gmail to open because of all this.
Click to expand...
Click to collapse
If you uninstall and go back to the older version of google play services, none of the google apps will run. They REQUIRE the danged update.
Lots of folks using many different phones are having issues with the latest version of Google Services. Might not just be the Fire phone having issues then. My services is still 7.0.99 even after updating the OS. Play store still reports that's the latest version for me so maybe they froze the update. I think I may set that file to read only until this is sorted out.
after using my phone with the updated OS for a few days now, I've also experienced some more issues. some apps don't open or stall on opening such as Redfin and some open, but don't seem to work such as Pandora (opens, but music won't load).
anyone else?
Downloaded and installed this,
Google Play Store 5.4.12
still not working acts like it can't see phone
installed tab and if you try to install just spins.
worked yesterday made the mistake or resetting and trying again.
rbeavers said:
Downloaded and installed this,
Google Play Store 5.4.12
still not working acts like it can't see phone
installed tab and if you try to install just spins.
worked yesterday made the mistake or resetting and trying again.
Click to expand...
Click to collapse
Same thing here. I uninstalled play store and installed older version 4.1.10. I can then open up the store and update applications, but the next time I open Google auto updates (despite settings not to) it to the latest version that just spins on a white screen. At least this is a work around to keep other apps updated while we wait for a fix.
It looks like Google Play Services 7.3.29 was just released this morning. I have fireos 4.6.1 installed, my play services auto updated, and Play Store and Gmail now appear to work without hanging! Google hangouts still does not let me send messages.
Well, I spoke too soon. Play Store and Gmail open, but they don't refresh properly. That's frustrating.
I am not very technical, I did manage to sideload the play store with someone from this forum's easy to follow directions a few months back. That being said today I am having the issue with google services crashing non stop, can't load gmail and this phone is virtually useless because I have to keep replying 'ok' to the crash...
I'm on 3.6.8 and it says I'm up to date, no new updates to download ... how can I get the newer version of 4.6.1 so I can solve this crashing issue? I'd appreciate it if someone has easy to follow directions for the somewhat technically challenged... (me!)
I'm running it with T-Mobile's network and I'm in the USA.
I don't know what version google play services I use (or how to check for that matter).
Thanks!!
mjp123 said:
I am not very technical, I did manage to sideload the play store with someone from this forum's easy to follow directions a few months back. That being said today I am having the issue with google services crashing non stop, can't load gmail and this phone is virtually useless because I have to keep replying 'ok' to the crash...
I'm on 3.6.8 and it says I'm up to date, no new updates to download ... how can I get the newer version of 4.6.1 so I can solve this crashing issue? I'd appreciate it if someone has easy to follow directions for the somewhat technically challenged... (me!)
I'm running it with T-Mobile's network and I'm in the USA.
I don't know what version google play services I use (or how to check for that matter).
Thanks!!
Click to expand...
Click to collapse
Updating wont help the google play store not working at lest for long.
same issue. don't see fire os update
Google play services crashing even after multiple uninstalls and updates. I don't see the fire OS update available for me yet, still showing 3.6.8 as the latest. Any ideas to try?
rbeavers said:
Updating wont help the google play store not working at lest for long.
Click to expand...
Click to collapse
thanks! Are you saying that even if I updated to the latest Fire OS I'd still get these 'Google play services has stopped' errors constantly? Also do you know if Google play store is having issues with other phones and OS's and if they are working on a fix? (it's so annoying.. can't get to gmail and the error is constant)... thanks everyone!
not just us
mjp123 said:
thanks! Are you saying that even if I updated to the latest Fire OS I'd still get these 'Google play services has stopped' errors constantly? Also do you know if Google play store is having issues with other phones and OS's and if they are working on a fix? (it's so annoying.. can't get to gmail and the error is constant)... thanks everyone!
Click to expand...
Click to collapse
go look at google play services on the google play store. Everyone is having problems and giving it 1 star (including me). Multiple phones are having the issue:
https://play.google.com/store/apps/details?id=com.google.android.gms&hl=en

[SOLVED] Google Play Store has stopped !

Hi everyone,
I followed the instructions to install google play store and was enjoying the fire phone with all my fav google apps for 4 months. But I do not know what happened, I constantly get Google Play Services has stopped. I click OK and it doesn't go and the phone is pretty much unusable. I have also tried to do factory reset and again install. The moment i install the basic 4 apps and open google play store for signing up, it starts updating Google Play services and i have the issue again. When i downgraded google play services to a lower version, I wasn't able to use any Google apps.
Has anyone faced similar problem ?? Any solution ?? Any ideas ??
The Hardware is so worth for $200 .... a nice phone but now its troubling me a lot ...
Update:: :thumbup:
Thanks for all your valuable suggestions... When I installed 7.0.99 the problem was fixed. But then it works get auto updated and cause issues. I used to uninstall and re install manually once every 12 hrs....
But received an update Fire OS 4.6.1 and after that the issue for resolved. Latest Google play store works fine. And new OS version has many new features included.. Quite good..
manojvasanthram said:
Hi everyone,
I followed the instructions to install google play store and was enjoying the fire phone with all my fav google apps for 4 months. But I do not know what happened, I constantly get Google Play Services has stopped. I click OK and it doesn't go and the phone is pretty much unusable. I have also tried to do factory reset and again install. The moment i install the basic 4 apps and open google play store for signing up, it starts updating Google Play services and i have the issue again. When i downgraded google play services to a lower version, I wasn't able to use any Google apps.
Has anyone faced similar problem ?? Any solution ?? Any ideas ??
The Hardware is so worth for $200 .... a nice phone but now its troubling me a lot ...
Click to expand...
Click to collapse
Update the os to the 4.6.1 update available on xda and install the Google apps on that , it works fine for me
I have a similar problem. I am 3.6.8. Did updating to 4.6.1 resolve the issue?
Same issue here. I have tried upgrading to 4.6.1 and reinstalling all the versions of Play Services, Services Framework, Account Manager, and Play Store that allegedly are working for other people, and still broken. Hangouts no longer works (a deal breaker for me), not even Play Store is working correctly. I'm currently stuck in "version hell" with these services. One version of this breaks this version of that, etc etc etc.
Can anyone who still has a functioning Fire Phone please post the point release of all of their services?:
Google Account Manager
Google Play Services
Google Services Framework
Google Play Store
Hangouts
Thank you!!
trpt4him said:
Same issue here. I have tried upgrading to 4.6.1 and reinstalling all the versions of Play Services, Services Framework, Account Manager, and Play Store that allegedly are working for other people, and still broken. Hangouts no longer works (a deal breaker for me), not even Play Store is working correctly. I'm currently stuck in "version hell" with these services. One version of this breaks this version of that, etc etc etc.
Can anyone who still has a functioning Fire Phone please post the point release of all of their services?:
Google Account Manager
Google Play Services
Google Services Framework
Google Play Store
Hangouts
Thank you!!
Click to expand...
Click to collapse
The versions I currently have installed on my Fire Phone are:
Google Account Manager 4.0.3-239410
Google Play Services 7.0.99 (1809214-036)
Google Services Framework 4.0.4-338691
Google Play Store 5.3.6
I don't used Hangouts, but this is the version that installed on my phone when I downloaded it:
Hangouts 3.1.89134953
jack9955 said:
The versions I currently have installed on my Fire Phone are:
Google Account Manager 4.0.3-239410
Google Play Services 7.0.99 (1809214-036)
Google Services Framework 4.0.4-338691
Google Play Store 5.3.6
I don't used Hangouts, but this is the version that installed on my phone when I downloaded it:
Hangouts 3.1.89134953
Click to expand...
Click to collapse
My phone is working and I have the exact same versions as listed above.
Xyth said:
My phone is working and I have the exact same versions as listed above.
Click to expand...
Click to collapse
Thanks all. I have installed the apks for those versions, and for a brief while everything worked, even hangouts. Then Google Play Services AUTOMATICALLY updated itself to 7.3. Now everything is broken again. I have "Do not auto update apps" picked in Google Play. Is no one else having this issue?
trpt4him said:
Thanks all. I have installed the apks for those versions, and for a brief while everything worked, even hangouts. Then Google Play Services AUTOMATICALLY updated itself to 7.3. Now everything is broken again. I have "Do not auto update apps" picked in Google Play. Is no one else having this issue?
Click to expand...
Click to collapse
Mine just updated to the new services version and Play store now just opens to a blank whitescreen. Hope google fixes this soon.
playstore 5.3.6 on fire os 4.6.1
Latest Google play store won't load
Just updated and got the wonderful White screen. Grrrrrr... Did the Fire update to see if I could finally get Android Wear and now this. Hopefully a giant brain here will fix it. No pressure.
no1tmorrow said:
Just updated and got the wonderful White screen. Grrrrrr... Did the Fire update to see if I could finally get Android Wear and now this. Hopefully a giant brain here will fix it. No pressure.
Click to expand...
Click to collapse
Sideload the latest wear app and it should work, Google services seem to work fine just playstore having problems, other Google apps should run Android wear apk http://www.apkmirror.com/apk/google-inc/android-wear/
I loaded it and when I launch it I get, "Update the Google app on the Play Store. Then open Android Wear again.". If I click Cancel it closes. If I click Ok it opens amazon appstore. Can't get past the message box. Did I miss something?
Thanks again Giant Brains
Thom
kieranc88 said:
Sideload the latest wear app and it should work, Google services seem to work fine just playstore having problems, other Google apps should run Android wear apk
Click to expand...
Click to collapse
Hangouts is also not working. I get to my list of conversations and can open one, but the text box at the bottom is missing.
As of this morning I have the same issues. Play Store 5.4.12 sits on the white screen, hangouts shows groups but no conversations in them. All other Google apps that i have seem to work so far.
no1tmorrow said:
I loaded it and when I launch it I get, "Update the Google app on the Play Store. Then open Android Wear again.". If I click Cancel it closes. If I click Ok it opens amazon appstore. Can't get past the message box. Did I miss something?
Thanks again Giant Brains
Thom
Click to expand...
Click to collapse
Ok I downloaded the 1.0.4 version dated December third then downloaded and installed the latest upload 1.0.5.1785466 (501785466 from apk mirror and installed over the December 3rd version and it ran fine but I don't have an Android wear watch to pair with it so I can't tell if it works fully
http://forum.xda-developers.com/showpost.php?p=60266619&postcount=21
kieranc88 said:
Sideload the latest wear app and it should work, Google services seem to work fine just playstore having problems, other Google apps should run Android wear apk
Click to expand...
Click to collapse
Got wear side loaded and did the 7.0.99 fix to make play store work. But when I launch wear application it says:
"Update the Google app on the Play Store. Then open Android Wear again."
If I choose Cancel the app closes
If I choose ok the Amazon store loads. I click cancel on it.
Then I have a blue box that I can't get to go away that says,
"To ensure the best voice experience on the Android Wear, please update your Google App" and then a button that says, "Update Your Google App" that will never go away.
no1tmorrow said:
Just updated and got the wonderful White screen. Grrrrrr... Did the Fire update to see if I could finally get Android Wear and now this. Hopefully a giant brain here will fix it. No pressure.
Click to expand...
Click to collapse
My brain is only medium sized so I can only offer half-measures. I get the white screen all the time. But, if I deinstall Play Store then reinstall it, it opens fine...but for only that session. As soon as you close it and try to reopen, white screen is there. So, I now have everything set up the way I want and have deleted Play Store. When I need it again will reinstall. It's an acceptable work-around until Amazon loosens the reigns a bit and learns to play nice with the kids from the Google neighborhood.
binetp said:
My brain is only medium sized so I can only offer half-measures. I get the white screen all the time. But, if I deinstall Play Store then reinstall it, it opens fine...but for only that session. As soon as you close it and try to reopen, white screen is there. So, I now have everything set up the way I want and have deleted Play Store. When I need it again will reinstall. It's an acceptable work-around until Amazon loosens the reigns a bit and learns to play nice with the kids from the Google neighborhood.
Click to expand...
Click to collapse
Do you happen to have an Android wear device? I want to buy one but if my fire phone won't work with it then I need to get a new phone prior to buying an Android Watch.
Yes. Updating OS solved the issue. :thumbup:
Sent from my SD4930UR using XDA Free mobile app

Google Services Issue

Hi there,
I left my phone on (i927, CM11, 4.4.4) when I was away and when I returned, I noticed that there are multiple error messages. They appear all the time, even after a reboot.
These are the errors I am getting:
Unfortunately, Google Play services has stopped.
Unfortunately, the process com.google.process.gapps has stopped.
Unfortunately, Google Services Framework has stopped.
Also, when I try to log into Google Play , it says Authentication Required and won't let me retry to login.
Any advice would be much appreciated.
Many thanks in advance!
azwindsor said:
Hi there,
I left my phone on (i927, CM11, 4.4.4) when I was away and when I returned, I noticed that there are multiple error messages. They appear all the time, even after a reboot.
These are the errors I am getting:
Unfortunately, Google Play services has stopped.
Unfortunately, Google Services Framework has stopped.
Also, when I try to log into Google Play , it says Authentication Required and won't let me retry to login.
Any advice would be much appreciated.
Many thanks in advance!
Click to expand...
Click to collapse
Go into settings apps and find and open Google play settings.
Try to uninstall updates of it then reboot and open Google play again.
#
Sent from my LG-H815 using XDA Labs
steadfasterX said:
Go into settings apps and find and open Google play settings.
Try to uninstall updates of it then reboot and open Google play again.
#
Sent from my LG-H815 using XDA Labs
Click to expand...
Click to collapse
Many thanks for the quick response! It seems that less errors are popping up, but they still do. Google Play still doesn't work.
azwindsor said:
Many thanks for the quick response! It seems that less errors are popping up, but they still do. Google Play still doesn't work.
Click to expand...
Click to collapse
Which gapps do you have inatalled?
Sent from my LG-H815 using XDA Labs
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Wr4i7h said:
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Click to expand...
Click to collapse
This sounds very promising, many thanks for sharing your experience and the fix! I will try it and post the results here.
I will also try to find out what gapps I have installed just in case.
Have this problem too
Wr4i7h said:
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Click to expand...
Click to collapse
I had this problem too. I was running a custom ROM - Omni ROM 4.4. I also observed that everything was fine if I didn't update Play Services. However, some apps (eg current Gmail app) require it.
I have since gone back to stock ROM (ICS 4.0.4). The problem now is syncing issues. Not every Google service can sync. EG- Contacts, Keep, Calendar. _ they can't sync. WhatsApp and SwiftKey also cannot connect to my google account. That's where I'm at now. But at least, the phone is usable. It's the syncing problem that I was searching for a solution for and I saw this thread.
TheoFitchner said:
I had this problem too. I was running a custom ROM - Omni ROM 4.4. I also observed that everything was fine if I didn't update Play Services. However, some apps (eg current Gmail app) require it.
I have since gone back to stock ROM (ICS 4.0.4). The problem now is syncing issues. Not every Google service can sync. EG- Contacts, Keep, Calendar. _ they can't sync. WhatsApp and SwiftKey also cannot connect to my google account. That's where I'm at now. But at least, the phone is usable. It's the syncing problem that I was searching for a solution for and I saw this thread.
Click to expand...
Click to collapse
Late reply, but if you use Google Play services 10.0.84, as in the post I linked, sync will work again.
Update: According to this post, the issue will be fixed properly by Google soon. So get ready to delete those directories to allow Play services to update themselves.
use beta gps from here:
http://www.apkmirror.com/apk/google-inc/google-play-services/google-play-services-10-5-48-release/
Hi all, many thanks for all of your responses. I didn't get to try Wr4i7h's suggested fix, but updating Google Play to the latest version today has solved the problem!

Google Play abruptly crashes and won't update apps after new software update

After the new software update RMX1991_11_C.15 on my Chinese realme x2 Google play frequently crashes leaving apps unupdated... anyone else facing this problem and how do I fix it...any help would be appreciated
Also happened to me before, you only have to update google play store not through the app itself but download it from trusted 3rd party sites, just search on google. Note: when you check the app itself it'll say its up to date but it's not. Hope it works for you too.
Thanks it worked
Also happed with me just clear play store data from setting and then try its worked for me

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