(HELP NEEDED) Error downloading ota update - One (M8) Q&A, Help & Troubleshooting

Hi all, its been a while since i posted but i am royally stuck, using various threads and guides i got my m8 vodafone uk back to stock, everything as it should be.
however i am seeing 3 very small OTA updates pending, the trouble is i cant for the life of me get them to download, each time i try i get an error saying "Download failed" "An error occurred while downloading the software updates."
all three of the updates info say that they are to prepare my device for the upcoming marshmallow update
any help would be greatly appreciated

Bump. This is happening to me too and I can't find any information on it. I just un rooted my phone and can't apply the update

Related

[Q] need help with updating MyTouch 3G Slide

I recently used mytouch_slide_factory_nandroid to unroot my phone back to factory. However, when it recovered it did with the old 1.27... software version. I tried using the OtaPkg.zip to update to current version, but keep getting the verification signature error and it aborts.
Does anybody have any ideas what I can do now? I did a live chat with T-Mobile and they said I would have to talk to Technical to see if they can OTA the updated version but it could take a while.
Help!
I am not sure this will help but you might find the answer to reverting to the original ROM here http://forum.xda-developers.com/showthread.php?t=834521

[Q] un-rooted and having trouble with OTA update

So just the other day I was finally able to root my slide via one of the methods posted here. I quickly installed cyanogenmod 6.1 stable only to find out that it is horrible on my battery life. So I decided to un-root the phone and go back to the stock ROM. So I followed yet another method and I was able to return to the original rom, but I am having troubles applying the OTA radio update. I have attempted both methods posted in the "bible" thread and I receive errors after I choose to apply sdcard:update.zip.
It says "E: signature verification failed installation aborted"
anybody have any idea why this may be happening?
Are you trying to apply the "OTA" update found on this board, or did your phone actually receive the update over the air? If you're back to stock, you will not be able to apply updates found on this site like you could when rooted.
I am trying to apply the ones found on this message board, I never received the official OTA update from t-mobile. I remember when i got the phone (bought it 2nd hand) I was able to apply the OTA update. So your saying I need to be rooted in order to apply it?
Well, not entirely sure about specifically the OTA update, but I was under the impression that any .zip you tried to update while not being rooted would not work. However, if you unrooted, you will eventually receive the update if your phone needed it.
So t-mobile is still pushing the update? I was under the impression that is was only durring a select time frame they would be doing that. I might have to hold off on tweaking my phone around some more and see if it does happen.
As far as I know, anytime your phone registers on the network, it will also peek for updates. I do not think there was a time limit, but I could be wrong.
Alright, I will give it a couple days before I do anything and see what happens. Thanks for the input. If anybody else knows anything, please do share .

[Q] Anyone else not able to get OTA update?

I'm in Cincinnati Ohio, and I have a *completely stock and non-rooted* Note 2. I have been trying to get this OTA update since it came out, but no dice so far.
It basically just says that no update is available - the same message everyone else reported. Am I just in an area where it has not been rolled out for *anybody*? Or is there something going on?
I know on my Nexus 7 I had to clear the data on a google service to get it to notice when the Kit Kat update showed up - anything like that for the Note 2?
Thanks.
P.S.
I have searched both XDA and with google, and completely read through the main large thread in this forum relating to the update.
I don't want to load the update in any other way that will wipe my phone. I understand that many of you don't feel like waiting for an OTA, and download these updates and load them manually. I do not want to do that. So, this post is only seeking information as to how I can get the OTA update through the update mechanism in the phone.
Update
Have you tried updating through KIES?
esellerauction said:
Have you tried updating through KIES?
Click to expand...
Click to collapse
No, I don't even have it installed. If I decide to install KIES, does it do the update without wiping the phone - just like the OTA?
I just don't like installing vendor crapware on my computers unless it is absolutely necessary. Which is why I don't own electronics with a "i" prefix.
Ok, I installed KIES and attached is an error message it gives relating to a firmware update
zilla1126 said:
Ok, I installed KIES and attached is an error message it gives relating to a firmware update
Click to expand...
Click to collapse
Crap, nevermind. I got this phone via trade and it turns out that the guy I got it from had rooted it at some time in the past... So no OTA for me. I'll accomplish it the way all the other folks have.
Thanks

Cannot update to V10j firmware via OTA

My E975 is rooted (not boot unlocked), I can download this update and the device restarts, then after a short time an error message comes up, the device restarts and loads as normal, then a message pops up that states root suspected, so cannot update
This appears to be a protective mechanism against rooting, so updates are only available for unrooted devices
Now, the solution seems simple, I unroot, update and then root again, however, I suspect it's not this simple
Can someone please advise if there is a workaround or would the simple option work?
As I don't want to lose root
Thank you
This solution has been suggested - http://forum.xda-developers.com/showthread.php?t=2625044
Which seems like much work for a small update
Is there any other method?
Current Software Version: Stock JB 4.1.2 (E97510h-EUR-XX)
I've unrooted and made sure there is no trace left, have restarted the device, then downloaded the V10J update via OTA, ran the update process, got to the update screen and at 3% progress get error 0x13E, device restarts and there is another error message that states:
- Software update, problem with installation
Have tried to update OTA 3 times and the issue is the same each time, I wonder if this is the same issue as last year on the AT&T version:
- http://forum.xda-developers.com/showthread.php?t=2223994
- http://forum.xda-developers.com/showthread.php?t=2084211&page=2
Also on other versions too:
- http://forum.xda-developers.com/showthread.php?t=2051819
- http://forum.xda-developers.com/showthread.php?t=2289930
If anyone can help or hopefully explain what the error 0x13E is cause by/relates to?
Please reply here and it will be much appreciated :good:
Current Software Version: Stock JB 4.1.2 (E97510j-EUR-XX)
Gave up on OTA, soft bricked my device shortly after and used the KDZ Updater method from the FAQ (http://forum.xda-developers.com/showthread.php?t=2434917), which updated my device, so I'm going to leave it there for now
Also, if anyone is wondering (like I was), yes, stock JB 4.1.2 (E97510j-EUR-XX) can be rooted via Framaroot, using the gandalf exploit and I had no related issues
Thank you :good:

I am not getting the Nougat Update

Hello!
I recently restored the stock firmware in my Moto Z Play from a Custom ROM. Since I couldn't get a Nougat Firmware, I restored my device to Marshmallow and thought that I could update through OTA once I finish flashing it.
But unfortunately, I am not getting the OTA update. No matter how many times I check for update in the settings, I am just getting your device is up to date. I have already been through this situation some months back but I got the OTA update then.
What should I do? Can somebody please help me? I even found some Nougat Firmwares later but I couldn't get any of them to work and I am getting some kind of error everytime.
If someone guided me in getting Nougat, it would be really helpful.
Thanks.

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