Title explains most of my issue but whenever I want to do anything on my phone the WiFi always keeps randomly disconnecting and reconnecting on my G4, when i go to my WiFi settings while its disconnected it just says the network is saved and then when i connect to it, it instantly disconnects. If anybody has any solutions its would be gladly appreciated.
I have the same issue. One additional info I have is if I look at wifi immediately when it disconnects, it shows something like "Avoided poor internet connection....." even though signal strength is Excellent. It feels as though LG reduced the threshold of developer options' "Aggressive Wi-Fi to Cellular handover". I have that option OFF.
I recently got a replacement Verizon G4 Hardware rev1 because of the constant horrible Qi Charging meltdowns. My new G4 seems to have a faulty Wifi module or something because my wifi will suddenly just stop working (even though still connected). I also get weird toast messages that is is disconnected/connected, when I am sitting a few feet away from my router.
My router is a newer AC router. The wifi analysis shows me on a good channel. None of my other devices (or previous G4s) have an issue.
I have 2.4 and 5ghz enabled so perhaps it is disconnecting and reconnecting to change bands. I haven't gave it much thought because honestlt I do this crap for work and been lazy. I think there is an option to use 2.4ghz only. That may prevent it bouncing occasionally.
I get the same thing. Very annoying
Sent from my Nexus 7 using Tapatalk
I just noticed this thread. My WiFi seems to get into a state where it does this too. What I've found is
1) it only does it when connected to 2.4Ghz WiFi. If I use my router's 5Ghz network it stays connected. Unfortunately the range of 5Ghz is not good enough for me to use this all the time.
2) it only happens when Bluetooth is enabled. If I disable Bluetooth then my WiFi stays connected. This is annoying to have to do and more of a workaround than a fix.
3) WiFi works perfectly in Safe Mode
I'd be interested to hear if this is the same for others who have this issue too.
Like I said, my phone seems to go through phases when this occurs, then (seemingly randomly) it fixes itself and works for a few days/weeks, but then it happens again. The state change seems to be triggered by installing/uninstalling apps but I can't make this happen at will.
Same issue here, very annoying. All other devices stay connected to WiFi just fine but this LG G4 keeps disconnecting and reconnecting. I have an Asus AC router. The phone is connected to the 2.4 Ghz band. Not sure what to do...the phone just got an update (marshmallow)...the router is updated and working fine with all other devices.
Me too. Even when signal is great. This is terrible.
I know this is a pretty old thread, but I was just having the same issue on my g6. I found that it was because I disabled some of what I thought was just bloatware. By enabling both the LG "SmartWorld" app and the at&t " Smart Limits" app I was able to get my wifi working properly again.
I am not sure which one was the culprit, but I hope this helps anyone else digging back for a solution.
Related
Is anyone else having this problem? My phone keeps dropping the WiFi signal even if I'm next to the WiFi router. The WiFi indicater shows good signal with all bars lit at all times and I don't get any notifications of signal being low but it still doesn't load/connect to anything. It's very sporadic, but regular.. once singal is lost it won't load anything for a minute or 2 even if the WiFi on the phone is turned off and on. I've tried resetting the router but the problem still persists. All other devices connected to the same WiFi don't have any problems. I'm using the virgin super hub by netgear.
Sent from my LG-D855 using XDA Free mobile app
Same over here. I have 3 other devices on the same router and none have a problem. Restarting the router does not solve the problem.
ziggazee said:
Is anyone else having this problem? My phone keeps dropping the WiFi signal even if I'm next to the WiFi router. The WiFi indicater shows good signal with all bars lit at all times and I don't get any notifications of signal being low but it still doesn't load/connect to anything. It's very sporadic, but regular.. once singal is lost it won't load anything for a minute or 2 even if the WiFi on the phone is turned off and on. I've tried resetting the router but the problem still persists. All other devices connected to the same WiFi don't have any problems. I'm using the virgin super hub by netgear.
Sent from my LG-D855 using XDA Free mobile app
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I have a similar issue at my partner's house. When I first got the phone I had no issues connecting to the 5 Ghz wi-fi connection, but lately I have issues with the 5Ghz, but connecting to his 2.4 Ghz connection works well. His device and other household devices work well on the 5 Ghz connection. It is annoying, but since the 2.4 Ghz seems quick, I am not going to worry too much about it right now. Hope there is a solution though.
I remember my z1 having similar problems...it was fixed by changing the security mode I think...wep..wpk...or something...just fool around with it...no harm in trying
I have a NetGear accesspoint that the G3 refuses to connect to regardless of the G or A bands. So frustrating.
Stard having this issue this weekend, thought it was the router location and I repositioned and still no help.
Hoping and update fixes it
I too have experienced issues with WiFi during my last 4 days of ownership. Perfect WiFi signal (I was sitting within feet of the router) yet no Internet connection. Cycling WiFi off and on fixed the issue. This occurred on two different networks using different hardware. Both were using WPA2-PSK authentication. No other devices on the network experienced any issues.
Go to WiFi ans hit the top right button and go to advanced setting than put yes on keep WiFi on when screen is off
Sent from my LG-D851 using XDA Free mobile app
XxhTcG2uSERxX said:
Go to WiFi ans hit the top right button and go to advanced setting than put yes on keep WiFi on when screen is off
Sent from my LG-D851 using XDA Free mobile app
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That option was already enabled on my device. I never enabled it, so it must have been on by default.
Also, when this happened, my G3 still had a valid IP address
Have same problem since day 1. Cycling between 5Ghz and 2.4Ghz and vice versa seems to fix for the short term.
But seems to happen on a daily basis.....!
I have the issue has well. In fact, mine will sit at obtaining IP address.
i have same isuee
i have same isuue here with my lg g3 16 gigs model
wifi sigal drops all the time i did factory seetings and did not help
plzzzz help as am start to hate my device
add static ip address to resolve the issue
I added static ip address and it was able to connect to the wifi but it will
be the same problem when you connect to another wifi at a different location.
Do not change network prefix length/DNS1/DNS2. Keep these the same.
You could use this as temporary fix at home atleast and connect to wifi.
Disconnect completely from your WiFi, switch off WiFi on the phone, turn back on and go to advanced settings, uncheck the Google auto scan thing, then connect back to your WiFi.
Sent from my LG-D851 using XDA Premium 4 mobile app
still the same
Skizzy034 said:
Disconnect completely from your WiFi, switch off WiFi on the phone, turn back on and go to advanced settings, uncheck the Google auto scan thing, then connect back to your WiFi.
Sent from my LG-D851 using XDA Premium 4 mobile app
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Still have same problem
It worked on mine. Much more stable.
I am also experiencing this and it is really annoying. Toggling WiFi off and back on always fixes it, but that is not an actual solution because the problem happens so frequently.
I have tried:
Disabling Sprint connection optimizer
'Keep WiFi on when screen is off' is enabled
'Allow WiFi scanning' is disabled
'WiFi signal weak' is disabled (set so that it does not disconnect from WiFi when signal is weak)
'Battery saving for WiFi' is disabled
Using a static IP address
Factory Reset
Forget network
I still have had no luck. Does anybody else have any suggestions? I have about a dozen devices on my network and they play nicely; this is the only device giving me trouble. I am starting to wonder if it is time to RMA?
EDIT: It doesn't seem to happen when I connect to the WiFi at my work. Hopefully flashing a newer build of DD-WRT will remedy this. I love this phone except for that one issue; unfortunately though, this issue would be pretty hard to live with....
Same thing here. Before G3 I had G2 and Flex, both had the same wifi problem. Funny thing is that some $150 Chinese almost noname generic phones never have this problem on my home wifi. It's exclusive to LG.
Same Problem here. I am having a Nexus 5 sitting next to it. No problem with the N5 but constantly interruptions with the G3. This phone is starting to annoy the hell out of me.
I have the VZW G3 rooted, have no issues with WiFi on either antenna using an Asus dual band router.
I did have issues with a dlink, but it had issues with all phones not just the g3 so I replaced it.
Has anyone been having any issues with the WiFi randomly cutting out?
Sent from my SHIELD Tablet using XDA Free mobile app
Mine did it twice today, whereas my G2 would know to reconnect upon scan...
Hopefully this is just a one. time thing.
Sfkn2 said:
Mine did it twice today, whereas my G2 would know to reconnect upon scan...
Hopefully this is just a one. time thing.
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Hopefully your issue isn't as serious as mine is. I literally just got off the phone with T-Mobile and they will be sending me a replacement phone.
Sent from my SHIELD Tablet using XDA Free mobile app
I had this issue with my first G4, but i sent that back due to damaged leather back i have had a couple times with the second one where the wifi acts funky, not a problem but def like wtf moments
No problem with disconnects here.
Mine definitely disconnects and reconnects randomly
My verizon g4 disconnects periodically. Should I be ordering a replacement?
I haven't seen this with my H811 G4.
Sent from my LG-H811 using Tapatalk
Only had the phone a day so haven't seen this yet but i did get it randomly with my G3. I could never figure it out. A quick on/off of the Wi-Fi fixed it quickly. Router is Netgear Nighthawk. About 8 other Wi-Fi devices in the house and never seen it on anything else.
I've been seeing this on my H811. It's nothing major but it does cut off then quickly reconnect after several seconds.
Sent from LG G4
Thrillhouse847 said:
I've been seeing this on my H811. It's nothing major but it does cut off then quickly reconnect after several seconds.
Sent from LG G4
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Mine also does this on the T-Mobile version.
H810 here. My G4 seems to strongly - and I mean really strongly - favor mobile data. My house is festooned with wifi access points and yet my G4 often turns its wifi radio off and I have to manually turn on wifi, then manually connect to a nearby access point. As I move through the house, rather than connecting to an access point with a better signal, it shuts the wifi radio off, altogether.
The G4 has shut its wifi radio off while I've been in the process of selecting a wifi access point. It's shut its radio off right after I've selected the access point I want and while I'm booting up the web browser.
Today, at work, the G4 is continuing to seemingly randomly shut off its wifi radio. When I manually turn it on, then select the access point, I find the phone has forgotten the password.
Very frustrating.
As an experiment, I have now shut off mobile data, to see if that will coax the G4 to seek and maintain its wifi connection. But there's no way I'm going to spend my day turning off or on mobile data, wifi radio, etc. I'm already manually turning Location on and off, to preserve battery power.
had wifi issues on the 2 g4's i've had. sent first one back due to damage to back cover on arrival. Glad its not just me having wifi issues
Having these issues as well. Rebooting my router sometimes stops it from happening, but quite frustratingly, the phone gets very hot (and discharges quickly) as a result. Have had a hot, dead phone before.
Most of the WIFI routers have different type of connections G / N / B, The N type is not a !00% compatible with our G4, therefore I suggest you to change to B/N, after I change the protocol, I havent see the WIFI issue so far.
I had Wi-Fi disconnects because I had turned on the advanced option to automatically swap to Mobile data on weak Wi-Fi signal. After that was turned off, the Wi-Fi worked as it should.
carlinleos said:
Most of the WIFI routers have different type of connections G / N / B, The N type is not a !00% compatible with our G4, therefore I suggest you to change to B/N, after I change the protocol, I havent see the WIFI issue so far.
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Click to collapse
Where is it said that our phone isn't compatible with N?
From http://www.gsmarena.com/lg_g4-6901.php : WLAN Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, DLNA, hotspot
I found that disabling ipv6 on wlan0 fixed my slow wifi issue, but still getting the disconnects. (it reconnects automatically though)
http://i.imgur.com/HUDYd71.png - I have a script to disable ipv6 at every wifi connection.
Every instance of SManager is my wifi reconnecting randomly in the house yesterday at my desk.
I have had this issue on my H811 since new. It does it more on 5 Ghz than on 2.4 Ghz, but it still happens. It's more common at home with my Asus router than at work with the Cisco APs they use.
After the latest update I have noticed that the iPod touch I keep in the car disconnects from the hotspot on the phone way too often. This never happened with the previous build, but I also didn't have xposed installed before. Has anyone else noticed any issues with their hotspot?
I got an LG G4 on Friday in the UK and it is running version 10D.
I am encountering this issue and I am finding it extremely annoying - did anyone find a resolution?
It is so frustrating it is getting to the point where the phone will be going back for a refund. It does it at any location with WiFi I go to, so I know it isn't a configuration issue on my WiFi at home.
I'm having this issue too all of a sudden. First thing I noticed was excessive battery drain. But every few minutes it connects to a different ap in my house. Other phones and devices don't do this. Time to dig.
I have my home WiFi saved on my OP3. When I go out of the range of it, it gets disconnected (obviously) but when I come back to the range, it does not connect automatically even if the WiFi is ON.
I have not changed any WiFi settings except disabling the WiFi/Bluetooth scan for Location.
Any ideas?
I am on unrooted stock OOS 3.1.2, if that info helps.
^ I have the exact same issue as well.
+1 ... same issue with lots of other issues faced on this device... totally disappointed with it... can't use it for daily use.
just to let you know I am on 3.2.1 so update did not fix the issue
+1 here - my home wifi is dual band, 5ghz is rubbish, takes ages to connect and rarely picks it up if I move out and back in range. I need to manually call the wifi list up and connect. 2.4ghz is marginally better and will autoconnect.
+1 same issue
I just got this phone yesterday and so far I just cannot get it to stay connected to my network. No other devices are having this problem. It basically just seems to constantly connect and disconnect from the wifi and also seems to constantly search for other connections as well. I've tried factory reset, cache clearing(which never works as it just red triangle error's me), reset the router, tried to change settings in phone itself but nothing seems to fix it and it's making it impossible to use at home. Anyone have any suggestions?
Same thing here. I went in and turned off all the wifi in battery power saving exclusions. Ain't been home long enough to try though.
I'm having this same issue! My prior daily (S9+) didn't have this issue, and my Pixel 2XL doesn't have this issue. I could be right next to the router and it still does this. Doesn't seem to matter if I'm at home, work, parents house, or a cafe, it still randomly loses connection. Same with my Gear S3. Just randomly loses connection. It's pretty annoying, and I hope they offer a software fix. Yes, I factory reset the phone and it still occurs.
I noticed this only with the 5 GHz band... I will contact LG about it today...
Yeah, I'm having the same issue. My router broadcasts both 2.4 GHz and 5 GHz on the same SSID. Last I'd heard, Android wouldn't connect to 5 GHz in that circumstance, and my G7 appears to continue that trend.
But it still disconnects from the network all the time.
Sadly I have the same issue. I have different SSID for 2.4 and 5Ghz band, and as devil_tear says it's fails only with the 5ghz band. I did a factory reset but issue stills there.
Did you found a fix for this issue?
Had the same problem. Solved by enabling wifi on the battery saving power exclusions in the battery menu.
mprovi_15 said:
Had the same problem. Solved by enabling wifi on the battery saving power exclusions in the battery menu.
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Thanks a lot for this tip.
Had the same problem, was burning through my 4G data at a rate much faster than on my Google Pixel.
So far, adding wifi to the power saving exclusion has seemed to fix the issue. Thank you!
PS: Does any else find the wifi signal on this phone is weak?
mprovi_15 said:
Had the same problem. Solved by enabling wifi on the battery saving power exclusions in the battery menu.
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Click to collapse
Great suggestion
Tried the suggestion here for adding WiFi to exclusion. WiFi on 5ghz still disconnects and reconnects every few seconds. Only way to keep it connected is putting it on 2.4ghz.
Tried the suggestion with reboots, factory reset, adding WiFi to exclusion and then connecting to the network. My g7 will just not work with it.
Sent from my LG-G710 using Tapatalk
involuntaryqool said:
Tried the suggestion here for adding WiFi to exclusion. WiFi on 5ghz still disconnects and reconnects every few seconds. Only way to keep it connected is putting it on 2.4ghz.
Tried the suggestion with reboots, factory reset, adding WiFi to exclusion and then connecting to the network. My g7 will just not work with it.
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Click to collapse
Have seen this also, in my case it happens when I am a bit far from the router, it may be the router not having a strong stable connection so the phone see it doesn't have internet. In the points I experience that I have a 5Ghz connection of 0-2Mb but I have maybe 2 bars of connection. Share your opinions to try to understand the problems.
mprovi_15 said:
Have seen this also, in my case it happens when I am a bit far from the router, it may be the router not having a strong stable connection so the phone see it doesn't have internet. In the points I experience that I have a 5Ghz connection of 0-2Mb but I have maybe 2 bars of connection. Share your opinions to try to understand the problems.
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For me I would say it happens more if I have 2-3 bars but nonetheless it happens even 3ft away from the router eventually. what's odd is my note 5 stays connected, my computer, and other phone stay connected on the 5ghz band. All these devices are in the same location so I'm pretty dumbfounded especially considering this is a newer phone than the note 5 lol. I hope it can be fixed with an ota update
Sent from my LG-G710 using Tapatalk
I have the same issues. I sent back the first phone for a replacement thinking it was the issue. When the second phone arrived it was working perfectly and then it happened again.
I noticed this happened after I took whatever software update was offered. I went as far to switch providers with different equipment (fibe to cable) but same result.
Made specific 2.4ghz SSID for LG G7 and no issues.
I've never seen this happen. And my laptop and LG are using the same 5 ghz signal.
I think I remember the G6 doing this though
Falkentyne said:
I've never seen this happen. And my laptop and LG are using the same 5 ghz signal.
I think I remember the G6 doing this though
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Just came back from my dad's house and I know it's a short test, however he has an Archer a7 connected after his dedicated provided box. I wonder if that can fix the issue?
I have the same issue.
it connects to 2.4Ghz networks fine but the range is very limited when I move to another room wifi reception decreases a lot. However my wife`s S9+ and my oneplus 6 works fine.
Main problem is when I connect to 5Ghz network it starts disconnecting and reception is even worse than 2.4Ghz. S9 and Oneplus connection is still fine at 5Ghz
I tried to change the 5ghz channels on the router but no luck and I exclude the WIFI from battery saving apps still didn`t work.
I have to use 2.4Ghz and the reception is not as good as other phones
Wifi seems stable for me, except wifi calling. That would crash at connection or even mid-call sometimes. I'd have to reboot to make or receive another call. Some sort of server error. Turned off wifi calling and no issues yet. Didn't notice Ed it anyway since 4g is really strong here.
After the newest update on my phone, taken today Oct 4th, 2018/my random WiFi disconnects haven't been happening at all on 5ghz. Also, the signal is about 3 bars larger now in the same location it used to be dropping out constantly. Hopefully it stays this way.
Sent from my LG-G710 using Tapatalk
involuntaryqool said:
After the newest update on my phone, taken today Oct 4th, 2018/my random WiFi disconnects haven't been happening at all on 5ghz. Also, the signal is about 3 bars larger now in the same location it used to be dropping out constantly. Hopefully it stays this way.
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I was coming in to report something similar. I've got the US T-Mo version and just got the G710TM10K update yesterday.
WiFi stability has massively improved. Disconnects are almost completely nonexistent now. I haven't noticed that the signal bar is behaving any differently, but that doesn't mean a whole lot. The update was fairly large (over 400 MB), so I could see new firmware playing a role.
Could anyone still on G710TM10G post their data from Software Info to check if the baseband has been updated? Here's mine from 10K:
Android Version: 8.0.0
Android Security Patch Level: September 1, 2018
Baseband Version: MPSS.AT.4.0.c2.9-00045-SDM845_GEN_PACK-1.160685.1.163435.1
Kernel Version: 4.9.65
Build Number: OPR1.170623.032
Configuration Version: 2.350001
Software Version: G710TM10k
Security Software Version: MDF v3.1 Release 3
Hello Folks,
In summary, the WiFi stack on OnePlus 11 is quite unstable compared to other smartphones (that are also based on Qualcomm SoC with built-in modems).
First off, I've two 802.11 AC (WiFi 5) routers. Compared to my Asus (ROG 5) and Motorola (Moto G 5G Plus) phones, I've noticed that my new OnePlus has better reception for both mobile and WiFi networks. E.g., at the same location where ASUS has say -30db signal, OnePlus 11 shows -27 or -28db. So performance wise, it's fantastic, however, stability of WiFi connectivity is subpar. Between performance and stability, obviously I always prefer stability. I've up-to-date OnePlus 11 CPH2449 device (CPH2449_11_A.08).
I've been using the phone for about 5 days & these are the three distinctive WiFi problems with OnePlus 11 that I've observed in that duration:
1. WiFi dieing silently:
I've seen many times that all of a sudden the WiFi symbol will disappear. Then checking the status of the connectivity will show that it had silently dropped/died. Sometimes, it'll reconnect on its own within 10 odd seconds. When it doesn't, then toggling WiFi off and then on may help. When even that doesn't help, then toggling airplane mode on and then off becomes necessary/only-way to re-establish the connection. During these episodes, the phone is barely 2 metres away from the routers with a clear/unobstructed line of sight with them. Needless to say, neither ASUS nor Moto exhibit this problem while these episodes are playing out with OnePlus 11.
2. VoWiFi dieing silently:
While operating the phone (non-phone-call situations), a number of times I've seen that the VoWiFi logo would drop and VoLTE logo would appear. Interestingly enough, within a matter of 10+ odd seconds, it'd re-establish the VoWiFi connectivity on its own.
3. WiFi not roaming efficiently:
When moving faraway from one router and close to another, it doesn't roam to the closest one, instead holding onto the furthest one. But putting the phone down for say a minute with the screen off, triggers the roaming to the closest router! WiFi assistant neither helps nor hinders this behaviour.
In short, it'd seem the whole WiFi stack is riddled with stability issues. I've done "Reset Network settings", which didn't help with those issues.
Am I the only one facing these issues?
Thanks for any help/guidance.
Wifi Issue
Anyone have wifi dropping off and reconnecting after flashing to oxygen os? I seem to keep experiencing this. Anyone have any fix?
forum.xda-developers.com
No issues with Wifi.
Just downloaded over 130GB over Wifi and ftp server on the phone without a single interruption. Took over 3 hours and no problem.
I have similar issues. My wifi will randomly drop out and then pick up again in that time sometimes it will say internet offline. I've been noticing it the last week or so when that happens.
I've escalated my problems to OnePlus support. After a number of discussions, I think we got the winner: Disabling ipv6 in my WiFi network seems to stabilise it!
I've been trying this only for the past few hours, but it's proving positive so far. Still I'd prefer to test this over at least a day or two.
I've had WiFi just stop working finds no networks. Even turning the toggle off and back on again doesn't work. But after a reboot works fine again. Mines a euro model on fw09
sutt359 said:
I've had WiFi just stop working finds no networks. Even turning the toggle off and back on again doesn't work. But after a reboot works fine again. Mines a euro model on fw09
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I've seen similar behaviour. Turning flight mode on and then off helped me on those circumstances. Mine too EU version CPH2449.
Now, if the root cause is identified and addressed, then it ought not to even regularly disconnect from WiFi in the first place, so subsequent problems like reconnection issues can be avoided then.
Disabling ipv6 has proven to be a good workaround for vastly improving my phone's WiFi stability. Of course, they need to identify and resolve the problem that's making WiFi & ipv6 incompatible though.