Hi. Recently, my signal bars on my phone went blank and I can't get my signal back. I tried to remove/reinsert my SIM card and after a few tries, my phone stopped detecting it altogether. I got a new SIM card, but the problem still persists. Searching for service providers gives several results, but all of them are "unavailable at the moment". Factory reset didn't help either. Please help
Shilq said:
Hi. Recently, my signal bars on my phone went blank and I can't get my signal back. I tried to remove/reinsert my SIM card and after a few tries, my phone stopped detecting it altogether. I got a new SIM card, but the problem still persists. Searching for service providers gives several results, but all of them are "unavailable at the moment". Factory reset didn't help either. Please help
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If it was working fine and you didn't change anything and all of a sudden you just get no signal, I would first call your service provider and have them check it out, and if they say everything's OK, you should get a new sim, and have them switch the number to it, and if that doesn't work, it's probably a hw failure. The only things you could check on the phone is if you accidentally switched data off, or hit airplane mode, etc.
levone1 said:
If it was working fine and you didn't change anything and all of a sudden you just get no signal, I would first call your service provider and have them check it out, and if they say everything's OK, you should get a new sim, and have them switch the number to it, and if that doesn't work, it's probably a hw failure. The only things you could check on the phone is if you accidentally switched data off, or hit airplane mode, etc.
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Airplane mode is off, data is on. I already got a new SIM, but the problem persists. Sadly, I'm not sure I can call my service provider, since I'm studying abroad and I'm yet to learn the language. And I'm really hoping it's not the hardware, it shouldn't be. Also, I don't have signal bars
Related
I've been struggling with a problem that I just solved in a stupid way so I'm posting to help other googlers.
As I was using my phone recently, I lost service like I had gone into an area devoid of towers, but service never came back. I verified that another TMobile phone (similar plan) found towers and service just fine. I tried everything I could think of from upgrading Cyanogenmod and the radio to reverting to the stock firmware. No matter what I did, the phone would not get signal. When I went to Settings -> Wireless & networks -> Mobile networks -> Network operators I would simply get "Error while searching for networks".
It turns out that the SIM card had seen the end of its days. I went to the TMobile store and had the SIM card switched out for a new one (free) and everything worked again.
The explanation I was given was that old "legacy" SIM cards sometimes will just stop allowing you to connect to the towers with no other symptoms.
TL;DR: If your TMobile (maybe other carriers too) phone isn't connecting to the towers anymore, don't panic. You probably need a new SIM card and you can probably get one for free.
Seeing the exact same problem in the last few days
Found your post by googling the error message - I've got the exact same situation on my G2, the behavior started this last weekend. The phone sometimes connects but is very, very inconsistent. I'm missing almost all text messages, or getting them up to a day late. I guess it's off to a t-mo store for a new SIM card if this doesn't stop. Funny thing is this phone was purchased with a (supposedly) new SIM card - hard to call it "legacy".
Thank you, I just stopped getting service today randomly and nothing I did could get it back. I went in to panic mode and was flashing and wiping and everything I could think of then I saw this post. I didn't think it could work but sure enough it did.
way to be....i learned my fact for the day.
mine just bit the dust.
called t-mobile and they suggested a new SIM as well.
ah well
I had the same issue and after doing tons of troubleshooting i seen that there was a space right under the keyboard that was fully flush with the phone. I lightly pressed until both sides snapped back into place and full service returned. So if you have this issue check to see if there are any spaces open and snap it closed.
halfak said:
I've been struggling with a problem that I just solved in a stupid way so I'm posting to help other googlers.
As I was using my phone recently, I lost service like I had gone into an area devoid of towers, but service never came back. I verified that another TMobile phone (similar plan) found towers and service just fine. I tried everything I could think of from upgrading Cyanogenmod and the radio to reverting to the stock firmware. No matter what I did, the phone would not get signal. When I went to Settings -> Wireless & networks -> Mobile networks -> Network operators I would simply get "Error while searching for networks".
It turns out that the SIM card had seen the end of its days. I went to the TMobile store and had the SIM card switched out for a new one (free) and everything worked again.
The explanation I was given was that old "legacy" SIM cards sometimes will just stop allowing you to connect to the towers with no other symptoms.
TL;DR: If your TMobile (maybe other carriers too) phone isn't connecting to the towers anymore, don't panic. You probably need a new SIM card and you can probably get one for free.
Click to expand...
Click to collapse
Mine has been doing this sporadically, it comes and goes and sometimes I cannot get it to find a service provider. I have to keep doing it over and over and over. Sometimes I have to set phone down and come back in a few minutes to do it again and it finally shows a provider.
The question I have is if you take your phone into Tmobile store to have sim. card replaced do you have to revert phone back to stock G2? Will they say something to you if you are rooted and running CM?
This problem happened to me too and a SIM swap fixed it. They don't check if you are rooted- they might ask you to reboot and change some settings to rule out the obvious stuff like airplane mode, correct carrier, etc.
Maybe not same issue, but also have a soultion for similar issue on G2X
Maybe I didn't have the exact same issue, but I had the exact same symptoms, so throwing my solution up here for other Googlers trying to troubleshoot this as well...
I actually have a G2X, went to Canada where I disabled roaming data and used the t-Mobile wifi calling stuff primarily...
When I got back home to the USA, I couldn't get a signal, but I also didn't have the little x next to the icon... When I went into my settings, I couldn't seem to get the "Use 2G Network" setting to stay off, and of course I couldn't make calls or anything over the mobile network...
So I figured I just needed to force the phone to register on the local network, maybe all the roaming got it mixed up or something, but when I went to the "Network operators" setting, I couldn't "Search Networks" and "Select Automatically" didn't work either, I kept seeing the error "Error while searching for networks".... spent some time playing with libril.so and friends, but it made no difference.
Anyway, long story short, it turns out that there's a setting in the T-Mobile "Wifi Calling" app under "Connection preferences", if you select "Wifi Only", it applies to your setting all the time, even when wifi is disabled, disconnected, and even if the "Wifi Calling" app is disabled too !! So just change that setting back to something else when you're done requiring that behavior and everything will work again, Yay!
intangible said:
Anyway, long story short, it turns out that there's a setting in the T-Mobile "Wifi Calling" app under "Connection preferences", if you select "Wifi Only", it applies to your setting all the time, even when wifi is disabled, disconnected, and even if the "Wifi Calling" app is disabled too !! So just change that setting back to something else when you're done requiring that behavior and everything will work again, Yay!
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Click to collapse
I can verify that this is the solution that works. I have the LG G2 w/ T-Mobile. I hadn't had any problems until today. Stumbled upon this thread after the T-Mobile chat support couldn't help me. Went to System Settings and turned wifi calling off completely. Back in business.
Hi all,
I am using moto z play mobile for past 1 month. i was working fine till today. Now i switched off and turned on back then it unable to find network with both sim cards. It showing " No service" on top and unable to search networks as well(Error searching for networks). When calling it says " Turn off aeroplane mode to make calls" even though aeroplane mode is turned off.
In About Phone> SIM Status>:
Network - Unknown
Network type - Unknown
Service state - Radio Off
Signal Strength - 0dBm 99asu
Network State - Disconnected.
IMEI IS THERE. NOT CORRUPT.
Dialing *#*#4636#*#* :
Pressing Turn On Radio does nothing.
Please help me to solve this issue.
Thanks,
karthik
sim working? not expired?
try the sim with another phone, check if working
restart the z play yet?
Hi,
SIM working on another mobile. I tried restart many times and no luck.
Could it be the same thing that I'm experiencing? This is my second Moto Z Play dual-sim (XT1635-02) after the first one was replaced, because of the same problem. I've noticed that the problem is worse when using 4G, but if you change it to 3G in preferred networktype, it usually stays connected. I'm gonna return my 2nd Moto Z Play again on Monday and buy another phone, I don't want a 3G phone!
See my YouTube video where I've recorded the problem: youtube.com /watch?v=aFWdmmWzxdA
(Just remove the space between .com and /watch to get a functional link)
i suffer same issue and got network back after reflashing and wipe data. but i have to reflash again because i got this issue again. i didnt find the cause of it.
I have exactly the same problem, i think it beggins after install magisk in viper rom, but after return to the last stock firmware, the problem is still present
Hi. Got same issue, after official update - restart, lost network, radio off and unable to turn it on via *#*#4636#*#*.
Phone was on warranty so I gave it to my operator, unfortunately they told me that I will have to pay for screen replacement also because there is tiny scratch on it. Got phone back with network WORKING [ no repair was made ] though that issue is gone until my son drained battery flat, phone restarted with no network. This got me and if I can stick warranty in my ***** I did flash it with lineage ROM and wipe everything from phone, no success at all - I laterally did EVERYTHING what I could [ software wise ] - so I gave up, bought another phone and put this on shelf.
After 2 days got it back form shelf and put sim in and turn on and guess - network worked until I restarted it, no network after restart.
Conclusion:
Modem has to be restarted as battery in no removable You have to switch it off for 12h or so and it should work [ in my case ]
I thought it may have been an update to my app (Amazon Flex), so I rolled back to a previously saved version, but the issue persisted.
If I dont have a sim in the phone, the app will say that it cant get an accurate GPS location. Tried rebooting, airplane mode, clearing and redownloading the AGPS data.
The only thing that makes it work is inserting a sim card.
This device has LTE issues for me, so I prefer to just leave it on WIFI tethered to another device. But due to this issue, I have to remove the sim from my primary phone to make this phones GPS work.
Still havent figured out whats going on. I've just left the sim in there. If I can at least get the LTE to stay on consistently, then I'll be happy.
Scouring the forums right now trying to find posts relevant to me.
All of a sudden I have no signal on my 5X, Wifi works but no carrier signal, it acts as if there is no sim but it does recognize a sim is in the phone, I also am sure the sim works because I put it in another phone and it works fine. I've tried resetting network settings, APN, and factory resetting the phone. Any ideas on what happened or suggestions on how to fix this? I googled around and could not find anything. It did not get wet or suffer any drops/damage. Phone is on Verizon if that matters.
I'm at my wit's end with this. I got this phone last year and it worked perfect until the stock Android 13 update. Then it wouldn't hold a signal to save its own life. I finally have wifi here so it's not as much of an issue, but when I leave my house I have to toggle airplane mode to get it to work again, or it's stuck on "emergency calling only" forever. I did recently put Lineage on it, thinking maybe that would help. The last couple updates it's a little better, it will sometimes get signal back on its own. However more often than not I have to toggle airplane mode or reboot to get service back. This happens all the time, a dozen or more times a day depending on how often I lose service. I did try to search the forums for an answer, but I kept getting errors back with the exception of one result with the same issue that said "tmobile only" under the fix.
I have:
Reset network settings
Reset APN
Manually selected a carrier and switched it back
Cleared cache through Android Settings
disabled/enabled mobile data
Toggled Mobile data always active
Any help would be greatly appreciated. Seriously considering going back to my LG G8 ThinQ and selling this thing, but I love the cameras on it. Side note: When I put the SIM in my old phone none of these problems exist.
Model: LE2125
Carrier: Verizon
Lineage ver.: 20230613
Caboose27 said:
I'm at my wit's end with this. I got this phone last year and it worked perfect until the stock Android 13 update. Then it wouldn't hold a signal to save its own life. I finally have wifi here so it's not as much of an issue, but when I leave my house I have to toggle airplane mode to get it to work again, or it's stuck on "emergency calling only" forever. I did recently put Lineage on it, thinking maybe that would help. The last couple updates it's a little better, it will sometimes get signal back on its own. However more often than not I have to toggle airplane mode or reboot to get service back. This happens all the time, a dozen or more times a day depending on how often I lose service. I did try to search the forums for an answer, but I kept getting errors back with the exception of one result with the same issue that said "tmobile only" under the fix.
I have:
Reset network settings
Reset APN
Manually selected a carrier and switched it back
Cleared cache through Android Settings
disabled/enabled mobile data
Toggled Mobile data always active
Any help would be greatly appreciated. Seriously considering going back to my LG G8 ThinQ and selling this thing, but I love the cameras on it. Side note: When I put the SIM in my old phone none of these problems exist.
Model: LE2125
Carrier: Verizon
Lineage ver.: 20230613
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Click to collapse
Maybe contact Verizon support. They should be able to fix it or at least tell you what the problem is.
TheGhost1951 said:
Maybe contact Verizon support. They should be able to fix it or at least tell you what the problem is.
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Click to collapse
I tried that. I couldn't get anyone that was a technician on the phone and eventually after three days of not getting an answer they closed the ticket.
Caboose27 said:
I tried that. I couldn't get anyone that was a technician on the phone and eventually after three days of not getting an answer they closed the ticket.
Click to expand...
Click to collapse
WOW, glad I am with TMO. Their support is the best I have ever worked with. To me they set the standard.
You said you reset the APN, but did you check to see if the APN is the same as on your other phone that doesn't have any issues with mobile service? Maybe check to see if they are the same, and if not put the APN in that works
Amazoniac said:
You said you reset the APN, but did you check to see if the APN is the same as on your other phone that doesn't have any issues with mobile service? Maybe check to see if they are the same, and if not put the APN in that works
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Click to collapse
That's a good idea, I'll do that tomorrow. Thaanks!
Assuming you're unlocked and rooted since running Lineage, so add this module in Magisk, and maybe also enable mobile data always active in developer settings for now as well.
[TMO] OOS/COS DATA FIX
TO CLARIFY THIS IS A ROOT ONLY FIX After gaining root install given module. Data is now retained. Even after reboot(s). No empty slot or waiting. Issue is TMO variant is showing multi sim. So props were added to make it like a conversion to...
forum.xda-developers.com
Caboose27 said:
I'm at my wit's end with this. I got this phone last year and it worked perfect until the stock Android 13 update. Then it wouldn't hold a signal to save its own life. I finally have wifi here so it's not as much of an issue, but when I leave my house I have to toggle airplane mode to get it to work again, or it's stuck on "emergency calling only" forever. I did recently put Lineage on it, thinking maybe that would help. The last couple updates it's a little better, it will sometimes get signal back on its own. However more often than not I have to toggle airplane mode or reboot to get service back. This happens all the time, a dozen or more times a day depending on how often I lose service. I did try to search the forums for an answer, but I kept getting errors back with the exception of one result with the same issue that said "tmobile only" under the fix.
I have:
Reset network settings
Reset APN
Manually selected a carrier and switched it back
Cleared cache through Android Settings
disabled/enabled mobile data
Toggled Mobile data always active
Any help would be greatly appreciated. Seriously considering going back to my LG G8 ThinQ and selling this thing, but I love the cameras on it. Side note: When I put the SIM in my old phone none of these problems exist.
Model: LE2125
Carrier: Verizon
Lineage ver.: 20230613
Click to expand...
Click to collapse
Exact same issue, unlocked LE2125, TMobile simcard. Didn't have issue on custom ROM, but this is happening on OOS13. Tried everything NSA SA 5g dev settings nothing worked. Living with trying to remember to toggle airplane mode periodically.
Try App "connection stabilizer booster" actually helps w root
Connection Stabilizer Booster - Apps on Google Play
Fix cell and wifi connectivity issues. Improve your mobile internet experience.
play.google.com
Life got in the way and I haven't had a chance to try this yet. Probably this coming weekend.