Hi Guys,
My phone isn't rooted and I was just updating to the latest OS, it got to 83% then failed, it then launched in "Android Recovery" I tried to "Wipe data/factory reset" and it didn't help. Any help? I haven't even had this phone for a month. Currently I'm downloading the following the Unlocked/Developer update for the M8 from the HTC website, I have it plugged in via USB so hopefully I can just update it through this executable.
Anyone got any suggestions?
Thanks,
Gareth
Cant Connect to a PC
So It isn't detected on my PC, anyone got any idea? My phone is just bricked at the moment.
Bankser said:
So It isn't detected on my PC, anyone got any idea?
Click to expand...
Click to collapse
Detected by what? adb? Fastboot?
What is the current status of the phone? Screen turns on?
If the phone is stuck, such as on the HTC logo screen, try rebooting the phone by holding down power and vol up. Once the screen goes dark, let go of those button and only hold vol down. This should put you in bootloader. Select "Fastboot" with vol button, and confirm by pressing the power button. Then try the command: fastboot devices and see if your phone's ID number is returned in response.
If you can get fastboot to work, do: fastboot getvar all
Then post the getvar output so we can see (be sure to delete IMEI and serial number before posting the output).
Do you actually have the Developer's Edition?
Never rooted or modified (bootloader unlocked, s-off, etc.)?
Related
Searched many places for my problem but cannot find it specifically and this forum seems to be more clued up than most so here goes.
One x screen started to occasionally freeze on unlock screen (volume buttons worked also the volume pop up came on so screen itself not frozen just couldnt touch input i presume) but would fix with either a full power down or a few presses of the top button. Over the course of a day or two this has progressed to virtually always freezing and finally to where i couldnt unfreeze it even after powering down.
Did a factory reset which did give me access to my phone again but still the problem persists.
From my research it could possibly be some sort of cache problem. Also noticed after factory reset with no apps or data installed, apart from the preinstalled ones, am using 4.7 gb of internal memory with only htc sense running. this seems excessive to me but never checked it before so not sure if this is about right. If not then the cache theory could be right.
So can anyone help me please.
bump
thebarran said:
Searched many places for my problem but cannot find it specifically and this forum seems to be more clued up than most so here goes.
One x screen started to occasionally freeze on unlock screen (volume buttons worked also the volume pop up came on so screen itself not frozen just couldnt touch input i presume) but would fix with either a full power down or a few presses of the top button. Over the course of a day or two this has progressed to virtually always freezing and finally to where i couldnt unfreeze it even after powering down.
Did a factory reset which did give me access to my phone again but still the problem persists.
From my research it could possibly be some sort of cache problem. Also noticed after factory reset with no apps or data installed, apart from the preinstalled ones, am using 4.7 gb of internal memory with only htc sense running. this seems excessive to me but never checked it before so not sure if this is about right. If not then the cache theory could be right.
So can anyone help me please.
Click to expand...
Click to collapse
Did you try RUU?
Not rooted my phone so was hoping to find a fix without rooting in case i have to send it back.
thebarran said:
Not rooted my phone so was hoping to find a fix without rooting in case i have to send it back.
Click to expand...
Click to collapse
Try following this:
http://forum.xda-developers.com/showthread.php?t=1859714
No need to root / unlock bootloader
EDIT: follow option 2
following option 2 but stuck.
Make sure that USB debugging is enabled (Settings/Developer options). In order to determine which ruu file you require, boot your device into bootloader mode (Power off and then restart device by holding Power and Volume Down button together). Connect to pc via USB and check that device shows FASTBOOT USB on screen. Enter the following command in command prompt:
fastboot getvar version-main
But when i enter that in Command prompt i get fastboot is not recognised command etc using windows 8. Any help
Note: my phone is locked
thebarran said:
following option 2 but stuck.
Make sure that USB debugging is enabled (Settings/Developer options). In order to determine which ruu file you require, boot your device into bootloader mode (Power off and then restart device by holding Power and Volume Down button together). Connect to pc via USB and check that device shows FASTBOOT USB on screen. Enter the following command in command prompt:
fastboot getvar version-main
But when i enter that in Command prompt i get fastboot is not recognised command etc using windows 8. Any help
Note: my phone is locked
Click to expand...
Click to collapse
Can you try running fastboot on a different OS? Windows XP/7, Ubuntu? Something else?
EDIT: BTW, are you sure you are running the fastboot command from the fastboot folder?
davidk-il said:
EDIT: BTW, are you sure you are running the fastboot command from the fastboot folder?
Click to expand...
Click to collapse
not doing this what do you mean?
thebarran said:
not doing this what do you mean?
Click to expand...
Click to collapse
Navigate on your PC to the fastboot folder lets say "c:\fastboot".
Shift+right click on any blank place and choose open command window here(or something like that my OS is not in english now).
Try using fastboot commands .
ah nice works, thanks. stay with me in case i get stuck again.
thebarran said:
ah nice works, thanks. stay with me in case i get stuck again.
Click to expand...
Click to collapse
Sorry,
Gotta get some sleep =)
If after running RUU nothing changes take the phone to service.
more problems
Ran and installed the ruu but got an
error[152]:image update error
The ROM update utility cannot update your android phone.
Please get the correct ROM update utility and try again
But i have the correct version already 3.14.401.31 it just wont install and now my phone is stuck on a black screen with htc in centre and nothing else.
Did you run the ruu.exe as a administrator ?
Right click the ruu exe and select that.....and put the phone in the bootloader/fastboot usb mode
Mr Hofs said:
Did you run the ruu.exe as a administrator ?
Right click the ruu exe and select that.....and put the phone in the bootloader/fastboot usb mode
Click to expand...
Click to collapse
tried it in admin mode still no good and cant get to any other screen on my phone now other than the black screen with htc in the middle
thebarran said:
tried it in admin mode still no good and cant get to any other screen on my phone now other than the black screen with htc in the middle
Click to expand...
Click to collapse
Phone for sure in fastboot usb mode?
davidk-il said:
Phone for sure in fastboot usb mode?
Click to expand...
Click to collapse
it was when i first did it biut cannot check no more
Hold the power button and the volume - button together until it reboots and boots into the bootloader, hook the usb cable and you should see "fastboot usb" in red text. At that point you run the ruu with administrator rights
Mr Hofs said:
Hold the power button and the volume - button together until it reboots and boots into the bootloader, hook the usb cable and you should see "fastboot usb" in red text. At that point you run the ruu with administrator rights
Click to expand...
Click to collapse
i cannot. all that happens now is that it powers down and comes back to the black htc screen. cannot get to boot screen anymore.
thebarran said:
i cannot. all that happens now is that it powers down and comes back to the black htc screen. cannot get to boot screen anymore.
Click to expand...
Click to collapse
Try shutting of the phone, powering on when holding power button+volume down for about 8s.
You will get a hboot, choose fastboot connect usb cable and try ruu with admin permissions
finally did get to hboot screen by letting the phone shutdown itself but couldnt ruu as battery power to low so i powered down and recharged battery but back to square one where i cannot get to boot screen just constant black htc screen and cant power down again.
So ill let my battery run down again to power off completely open boot screen then stay on that til i power up enough to try ruu again.
Il let you know what happens when this is done later.
Hi, I know there are a lot of other similar threads but none of them have solved my problem.
I ingeniously decided to try upgrading an old Desire HD to Jelly Bean to use while I'm waiting for a new phone that I actually want to be released. I followed the instructions here: http://forum.xda-developers.com/showthread.php?t=2221039 successfully until this part:
7.If this is all fine boot into bootloader again.
From bootloader go to fastboot.
Go back to the cmd window on your PC from earlier, type in:
•Fastboot oem lock
Then type:
•fastboot oem rebootRUU
•fastboot flash zip firmware.zip
•fastboot reboot-bootloader
unlock the bootloader again using the Unlock_code.bin you got from HTC:
•fastboot flash unlocktoken Unlock_code.bin
Click to expand...
Click to collapse
After I ran "fastboot flash unlocktoken Unlock_code.bin" my phone restarted and now it's stuck on the htc logo. I'm unable to get into the the bootloader by holding volume down while powering the device (though I was having this problem before starting the root process, instead I was using "adb reboot-bootloader" to get into it). I've also tried to leave the battery out for a while. It's not being detected by HTCSync or "adb devices" either.
Anyone have any solutions to this problem? I'm a complete Android noob so please keep it simple (though I have experience with UNIX and the command-line).
konungr said:
Hi, I know there are a lot of other similar threads but none of them have solved my problem.
I ingeniously decided to try upgrading an old Desire HD to Jelly Bean to use while I'm waiting for a new phone that I actually want to be released. I followed the instructions here: http://forum.xda-developers.com/showthread.php?t=2221039 successfully until this part:
After I ran "fastboot flash unlocktoken Unlock_code.bin" my phone restarted and now it's stuck on the htc logo. I'm unable to get into the the bootloader by holding volume down while powering the device (though I was having this problem before starting the root process, instead I was using "adb reboot-bootloader" to get into it). I've also tried to leave the battery out for a while. It's not being detected by HTCSync or "adb devices" either.
Anyone have any solutions to this problem? I'm a complete Android noob so please keep it simple (though I have experience with UNIX and the command-line).
Click to expand...
Click to collapse
stuck in the same place... before unlocking bootloader pc would recognise the phone. now it doesn't... i think were stuck unless a developer helps us
Hmm, remove and reinsert the battery, and plug it into a computer, don't power the phone on, wait and see if the computer detects it, if it does, try "adb devices" to see if it shows up.
Sent from my Desire HD using Tapatalk 4 Beta
humzaahmed155 said:
Hmm, remove and reinsert the battery, and plug it into a computer, don't power the phone on, wait and see if the computer detects it, if it does, try "adb devices" to see if it shows up.
Sent from my Desire HD using Tapatalk 4 Beta
Click to expand...
Click to collapse
Windows detects an "Android Phone" in Devices but "adb devices" is still empty.
konungr said:
Hi, I know there are a lot of other similar threads but none of them have solved my problem.
I ingeniously decided to try upgrading an old Desire HD to Jelly Bean to use while I'm waiting for a new phone that I actually want to be released. I followed the instructions here: http://forum.xda-developers.com/showthread.php?t=2221039 successfully until this part:
After I ran "fastboot flash unlocktoken Unlock_code.bin" my phone restarted and now it's stuck on the htc logo. I'm unable to get into the the bootloader by holding volume down while powering the device (though I was having this problem before starting the root process, instead I was using "adb reboot-bootloader" to get into it). I've also tried to leave the battery out for a while. It's not being detected by HTCSync or "adb devices" either.
Anyone have any solutions to this problem? I'm a complete Android noob so please keep it simple (though I have experience with UNIX and the command-line).
Click to expand...
Click to collapse
i had the same problem but fixed now. The way i did this was to actually take out the hardware for the volume rocker and check if the contacts are all in place. i then booted into bootloader by connecting my phone to a power source (computer or ac) and pressed the volume down button so that it registered. For some reason it seems to register you clicking the button better when its out of the key. Sorry if you don't understand this, I really don't know how to explain the rocker and the keys separately 0_o
Some times guys the firmware.zip file once flash does get stuck on the HTC White screen during the exploit just run ADB and continue with the unlocking of your radio. Its safe.
IBeKay said:
i had the same problem but fixed now. The way i did this was to actually take out the hardware for the volume rocker and check if the contacts are all in place. i then booted into bootloader by connecting my phone to a power source (computer or ac) and pressed the volume down button so that it registered. For some reason it seems to register you clicking the button better when its out of the key. Sorry if you don't understand this, I really don't know how to explain the rocker and the keys separately 0_o
Click to expand...
Click to collapse
Wooh!!! It worked !!! Thank you very much!!!
For future reference, this is how what I did to complete the root process:
1. Pull off the battery cover, take out the battery.
2. Rip off the label with IMEI and S/N and then use a toothpick or plastic tweezers to pull out the ribbon cable from the volume rocker (see video here: youtube[dotcom]/watch?v=JfatoeWbMRk&feature=player_detailpage&t=143)
3. Press the volume down button on the cable a few times to make sure it clicks then clean the inside of the volume rocker a bit, put the cable back in, and press volume down a few times to test it.
4. Put the battery back in, connect the USB to your computer, hold volume down and press the power button so that it goes into the bootloader.
5. Go into fastboot and continue the rest of the steps from the guide.
Note: if adb doesn't detect your phone then reboot it and enable USB debugging again in Settings > Applications > Development and then reboot into the bootloader.
Thanks to everyone that helped ! :good:
konungr said:
Wooh!!! It worked !!! Thank you very much!!!
For future reference, this is how what I did to complete the root process:
1. Pull off the battery cover, take out the battery.
2. Rip off the label with IMEI and S/N and then use a toothpick or plastic tweezers to pull out the ribbon cable from the volume rocker (see video here: youtube[dotcom]/watch?v=JfatoeWbMRk&feature=player_detailpage&t=143)
3. Press the volume down button on the cable a few times to make sure it clicks then clean the inside of the volume rocker a bit, put the cable back in, and press volume down a few times to test it.
4. Put the battery back in, connect the USB to your computer, hold volume down and press the power button so that it goes into the bootloader.
5. Go into fastboot and continue the rest of the steps from the guide.
Note: if adb doesn't detect your phone then reboot it and enable USB debugging again in Settings > Applications > Development and then reboot into the bootloader.
Thanks to everyone that helped ! :good:
Click to expand...
Click to collapse
glad I helped
konungr said:
Hi, I know there are a lot of other similar threads but none of them have solved my problem.
I ingeniously decided to try upgrading an old Desire HD to Jelly Bean to use while I'm waiting for a new phone that I actually want to be released. I followed the instructions here: http://forum.xda-developers.com/showthread.php?t=2221039 successfully until this part:
After I ran "fastboot flash unlocktoken Unlock_code.bin" my phone restarted and now it's stuck on the htc logo. I'm unable to get into the the bootloader by holding volume down while powering the device (though I was having this problem before starting the root process, instead I was using "adb reboot-bootloader" to get into it). I've also tried to leave the battery out for a while. It's not being detected by HTCSync or "adb devices" either.
Anyone have any solutions to this problem? I'm a complete Android noob so please keep it simple (though I have experience with UNIX and the command-line).
Click to expand...
Click to collapse
Hi
I have followed your all steps perfectly... after done i have reboot my desire hd it shows htc screen and goes to qualcom mode...plz tell what should i've to do now
My HTC One M8 (Verizon) is seemingly bricked. My phone is rooted, S-Off, with the stock ROM. I have been trying to update to the latest OTA update by returning to stock. I had previously modified some entries in the Build.prop and Platform.xml. I knew those had to be default in order for the OTA to work. I had copied the original files and pasted them to my SD Card so that I could simply cut the modified versions, paste them to my SD Card, and cut the originals from my SD Card and put them in their corresponding system folders.
Upon a reboot something apparently went horribly wrong because all my phone does now is boot with the white screen and green HTC Logo, then the screen goes black. I have tried the typical Power Button + Volume Down but it won't enter the boot loader. The good news is that the USB port seems to still work for my windows computer recognizes a device connecting to it but it doesn't show up as an interactive device in windows explorer..if that makes sense.
Please Help!
SF-Echo18 said:
My HTC One M8 (Verizon) is seemingly bricked. My phone is rooted, S-Off, with the stock ROM. I have been trying to update to the latest OTA update by returning to stock. I had previously modified some entries in the Build.prop and Platform.xml. I knew those had to be default in order for the OTA to work. I had copied the original files and pasted them to my SD Card so that I could simply cut the modified versions, paste them to my SD Card, and cut the originals from my SD Card and put them in their corresponding system folders.
Upon a reboot something apparently went horribly wrong because all my phone does now is boot with the white screen and green HTC Logo, then the screen goes black. I have tried the typical Power Button + Volume Down but it won't enter the boot loader. The good news is that the USB port seems to still work for my windows computer recognizes a device connecting to it but it doesn't show up as an interactive device in windows explorer..if that makes sense.
Please Help!
Click to expand...
Click to collapse
When you connect it to the PC can you pick up the device with adb? If so, have you tried to run the command from adb to boot it into bootloader? adb devices ... if found, adb reboot bootloader
:fingers-crossed:
BerndM14 said:
When you connect it to the PC can you pick up the device with adb? If so, have you tried to run the command from adb to boot it into bootloader? adb devices ... if found, adb reboot bootloader
:fingers-crossed:
Click to expand...
Click to collapse
I'm not too familiar with ADB commands but I typed in "adb reboot recovery" and it said: "error: device not found" so even if my command was wrong it's still not detecting it. I also tried: "fastboot reboot bootloader" and it just says "waiting for device"
Also I feel like it's worth mentioning the phone is automatically rebooting every two minutes or so (haven't timed it exactly but it's a while). Still showing the green HTC Logo then the screen goes dim, then the screen turns off.
SF-Echo18 said:
I'm not too familiar with ADB commands but I typed in "adb reboot recovery" and it said: "error: device not found" so even if my command was wrong it's still not detecting it. I also tried: "fastboot reboot bootloader" and it just says "waiting on device for device"
Also I feel like it's worth mentioning the phone is automatically rebooting every two minutes or so (haven't timed it exactly but it's a while). Still showing the green HTC Logo then the screen goes dim, then the screen turns off.
Click to expand...
Click to collapse
Try holding volume UP + Power button, this simulates a "battery pull", just hold it in for a while it can take a while to "pull", when it's off try again booting into bootloader, volume DOWN + Power button.
BerndM14 said:
Try holding volume UP + Power button, this simulates a "battery pull", just hold it in for a while it can take a while to "pull", when it's off try again booting into bootloader, volume DOWN + Power button.
Click to expand...
Click to collapse
I held Volume Up + Power Button and it showed the white screen with the green HTC logo. I then released all buttons. Once the screen turned off I then held Volume Down + Power Button for two minutes straight and nothing happened.
Even though we haven't found a solution yet, I am appreciative of the help.
sounds like you never installed the htc drivers for your phone, hence your pc doesn't see the phone when you are doing ADB commands.
install the drivers for it, then try the ADB commands via your pc
and dont mess with the build prop or other system files unless you have a working back up and are 101% certain about what you are doing..
Just remember to change directory in command prompt to the folder where adb.exe is located.
I don't know why the device doesn't reboot into bootloader though when you hold volume down + power button, shouldn't have to hold it for 2minutes. Holding volume up + power button to simulate a "pull" should only take up to 20 seconds or so at most and pressing volume down + power will then immediately take you into bootloader mode, or at least it's supposed to.
Did you release the volume up / power combo when the screen went dead or before? Try holding it until the phone shuts off and then right away press volume down + power.
Sorry if I'm not answering right away though, busy eating, and will be here and away for the next hour or so while I get ready for work =o( once I leave for work I'll only be able to help some more after like 2 hours or so. Hopefully we can do something before then though =o)
wase4711 said:
sounds like you never installed the htc drivers for your phone, hence your pc doesn't see the phone when you are doing ADB commands.
install the drivers for it, then try the ADB commands via your pc
and dont mess with the build prop or other system files unless you have a working back up and are 101% certain about what you are doing..
Click to expand...
Click to collapse
You're right, I didn't install the drivers. I did so and ADB was able to recognize it and I was able to access the bootloader. Thank you everyone for your help. I won't be making the mistake again.
SF-Echo18 said:
You're right, I didn't install the drivers. I did so and ADB was able to recognize it and I was able to access the bootloader. Thank you everyone for your help. I won't be making the mistake again.
Click to expand...
Click to collapse
So you'll be able to fix it from here on then? I was just about to link this thread to you as well should you have gotten adb to work again, it's for the RUU for Verizon seeing as you said you're on Verizon.
But going by your response up there you might already know how to fix this issue further :good:
BerndM14 said:
So you'll be able to fix it from here on then? I was just about to link this thread to you as well should you have gotten adb to work again, it's for the RUU for Verizon seeing as you said you're on Verizon.
But going by your response up there you might already know how to fix this issue further :good:
Click to expand...
Click to collapse
Indeed I appreciate it, but I just finished installing the RUU ha. Hopefully this thread will be of use to someone in a similar circumstance in the future.
Share another method of getting into recovery mode on non-responsive blank screen
Hi,
I just want to share how I accessed recovery mode with the same build.prop issue but with S-ON (might work with S-Off too).
I found the solution from here:
http://forum.xda-developers.com/htc...ter-download-mode-t2853100/page2#post62490577
To get into recovery mode on a non-responsive blank screen, hold the power button and volume up button at the same time and then approximately after 10 seconds, switch from pressing the volume up to volume down button before the HTC logo white screen shows while still holding down the power button. After, a white boot screen will give an option to go into recovery mode.
Truly happened out of nowhere. I was running the Lollipop developers build (LP***9?) and right around the time the OTA was supposed to happen, my device bricked.
My device was rooted, bootloader unlocked. When attempting to boot normally, it is stuck on the Google logo. I can enter Fastboot mode by pressing Power + Vol Down, though the device never seems to be recognized by my computer (checked w/ adb devices command), so the Nexus Tool Rootkit is seemingly useless. When attempting to enter recovery, the Android robot is shown with an exclamation point. I really can't figure out where to go from here, and it's ultra frustrating because I feel like this happened on its own!
Any ideas?
barronlroth said:
Truly happened out of nowhere. I was running the Lollipop developers build (LP***9?) and right around the time the OTA was supposed to happen, my device bricked.
My device was rooted, bootloader unlocked. When attempting to boot normally, it is stuck on the Google logo. I can enter Fastboot mode by pressing Power + Vol Down, though the device never seems to be recognized by my computer (checked w/ adb devices command), so the Nexus Tool Rootkit is seemingly useless. When attempting to enter recovery, the Android robot is shown with an exclamation point. I really can't figure out where to go from here, and it's ultra frustrating because I feel like this happened on its own!
Any ideas?
Click to expand...
Click to collapse
If you're in the bootloader you need to use "fastboot devices" not "adb devices". Also, in recovery from the "dead android" hold the power button and tap VOL UP once to get the recovery options for factory reset, etc.
I have just got the same problem. I'm stuck at google logo, can't do much more except power + vol down
oh, this works perfectly well.
http://forum.xda-developers.com/showthread.php?t=2381582
I restored an lineage os update last night, then i restored a BOOT update that didnt belong to that rom and i`m in bootloop unable to enter recovery or enter bootload, my phone responds only to power button+ volume up ( it restarts), tried to connect fastboot and i get that device isnt found( its connected to usb ports, i installed htc sync manager for htc drivers)
What can i do to go into bootloader, because if i get there i flash twrp then restore the correct rom, but now its just bootloops in RR remix( it doesnt restart itself just loading loading )
Can i get some help with right drivers or something that i could use that command" adb reboot bootloader" and it wont answer with device not found
P.S I get the device in device manager but in adb just says "device not found"
P.S2 Close the thread, i let the phone fully discharge then Volume down + power and it entered fastboot and i was able to get to recovery, nvm
Callliope said:
my phone responds only to power button+ volume up ( it restarts)
Click to expand...
Click to collapse
I know you fixed the problem, but for future reference, in the above scenario, as long as you can force a reboot (power+vol up); the moment the screen goes black to reboot, just slide your finger to vol down (no need to hold power button any longer) and keep holding it; and the phone will go to bootloader.
Callliope said:
Can i get some help with right drivers or something that i could use that command" adb reboot bootloader" and it wont answer with device not found
P.S I get the device in device manager but in adb just says "device not found"
Click to expand...
Click to collapse
adb would never have worked in the condition your phone was in. The phone needs to be booted to OS or custom recovery for adb to work.