Camera Error, Camera Failed To Launch - ZenFone 2 Q&A, Help & Troubleshooting

XDA Devs,
From last two days i am experiencing issues with the Camera of my Zenfone 2 ZE551ml (1.8Ghz, 2GB, 16GB, Firmware:-2.20.40.160, i.e., LRX21V.WW-ASUS_Z00A-2.20.40.160_20151225_1227_user044030427_201501060109).
The Camera App is closing Down with the Error message "Camera failed to launch. Please Reboot your device and try again."
If I try to use the built in Flashlight App, it crashes the whole system and i have to do a hard reset.
Even other camera apps/social media apps/built-in ""Mirror App"" are not able to detect/recognise the camera.
I have tried to :-
1) Reboot the Device, that too Multiple Times
2) Reboot the Device in Safe mode, that too Multiple Times
3) Clear the System Cache
4) Clear the ASUS PixelMaster Camera Cache
5) Perform SMMI Test from the Calculator, which shows a error message "Unfortunately, SMMI TEST has stopped" on starting CameraFlash Test, on Camera test it show "Something wrong with Main+Front Camera Capture Test!".
6) And finally Factory Reset, Twice
Please Advise

I would try reflashing your Rom, can be done by flashing through fastboot or adb sideloading and I would reset my device before flashing. You can download the full Rom for adb sideloading on ASUS website or the img files links are located in the "change from CN to WW" thread under general thread here
Sent from my ASUS_Z00AD using Tapatalk

Any update on this? My fon is experiencing the same problem

my too

Related

[Q] Standard rom - Can't find or download any app from android market

Hi all,
I have a standard HTC desire on which I lately have problems with the android market app.
Yesterday I could not download any updates from installed apps - I got the "download failed, try again" message.
I tried to empty the cache from the market app, tried to restart the phone and I also found a suggestion to empty the android_secure folder on the sd-card. That didn't work either.
Then someone suggested I'd reset my phone to factory settings, but unfortunately without succes. Since doing that (both before and after restoring my backup'ed apps and data) I get the same message again. I am not able to update any app I have on my phone at this stage - they are displayed in the market app but downloading fails.
(I was at first able to select apps I already had installed on my phone from the market-website via my laptop browser and have them delivered to my phone, but that stopped working also - it weren't the updates anyway.)
Now every time I start the market app it crashes the first time I start it and then after restarting it displays the message "Application not found" for any app I select (either to be updated or new apps).
Anyone who can help me on this one?
Apparently the problem solved itself. I had the feeling the phone performed much slower though and did another reset to factory settings and since that everything works fine again!
Problem solved...

Play store error 489 on CANVAS A1

Hi,
I got this problem with play store downloads on my micromax canvas A1.
I believe this problem is common to all canvas A1.
I have 2 micromax canvas A1 devices, one xiaomi and samsung , lg and so on..
Whenever I try to download anything above size ( ~ 4 mb ), I receive an error message saying " could not be downloaded error 489 ".
I tried on both canvas a1 devices , the result is same resulting in error 489.
First I thought this is my wifi problem. So, I tried in my other samsung, xiaomi and LG devices but theres no problem as such. The app installs just fine.
I already tried following steps but nothing helped.
1) Factory reset devices ( DIDN'T WORK.)
2) Installed new version of play store ( DIDN'T WORK)
3) Removed google a/c >> reboot >> clear play store data . (DIDN'T WORK)
4) Cleared play store data >> cleared google service framework data >> play store services data . ( DIDN'T WORK )
I TRIED EVERYTHING MENTIONED on google search but nothing worked.
Someone plz confirm this on their devices.
However, I haven't tried downloading an app on mobile network. I am going to do it now, will try and report back.
thanks.
ANYONE ?
plz confirm with your devices if this problem exists for you.
My downloads works fine with mobile data..
but with WIFI it doesn't work at all..
always 489 error.
canvas a 1 not allowed to download from play store and getting an error 489
i too have canvas a 1 but it also does not allow me to download from play store gives an error 489
Well, that confirms it .
Theres something wrong with canvas a1.
I wonder how is the things with other android one devices .
What are we supposed to do now ?
download error 489
I too bought the phone today, and have the same problem. tried all restart, factory reset, clear catch, clear data, force stop, play store, and restart. etc.. but not working.
it does not update existing apps also. wifi working fine for chrome, and mail. but chrome does not update, hangout does not update.
what can be done now, micromax service / complain phones not available for call .. please some one help
Error 489 on Play Store
Whenever i tried to download any app from play store, error 489 occurs
First when i download whatsapp, twitter, instagram they all worked fine
But today when i tried to redownload deleted instagram this error occurred and it occurs for all the apps on play store
I have tried all the methods mentioned in google search but no one worked for me
I have also reset to default my device, cleared cache partition in recovery mode reboot my device and sign in with an other google a/c but the same error occurred everytime downloading any app from play store
I hope this error has some solution
applefanzy said:
Whenever i tried to download any app from play store, error 489 occurs
First when i download whatsapp, twitter, instagram they all worked fine
But today when i tried to redownload deleted instagram this error occurred and it occurs for all the apps on play store
I have tried all the methods mentioned in google search but no one worked for me
I have also reset to default my device, cleared cache partition in recovery mode reboot my device and sign in with an other google a/c but the same error occurred everytime downloading any app from play store
I hope this error has some solution
Click to expand...
Click to collapse
ok, i am nt sure abt this, but can u download es file explorer and go to root of phone and open oem folder and tell me what files are there? also copy contents of oem.prop
Recognized Noob said:
ok, i am nt sure abt this, but can u download es file explorer and go to root of phone and open oem folder and tell me what files are there? also copy contents of oem.prop
Click to expand...
Click to collapse
Hi, here is the oem file
http://www.filedropper.com/oem
This is what the content of oem.prop looks like
and
this is the content inside oem folder
looks right.... sorry i though i might b able to help
Recognized Noob said:
looks right.... sorry i though i might b able to help
Click to expand...
Click to collapse
Its okay.
this issue is annoying me .
Are you aswell facing this problem ?
maheshus88 said:
Its okay.
this issue is annoying me .
Are you aswell facing this problem ?
Click to expand...
Click to collapse
no.
old issue
maheshus88 said:
Hi,
I got this problem with play store downloads on my micromax canvas A1.
I believe this problem is common to all canvas A1.
.
Click to expand...
Click to collapse
this isn't a new bug .. it has been faced by quite a few people before..
its not problem with your wifi or Android one ..
it's related to the version of Google play store..
Quick fix :
1.try to remove google account .
2. clear data both in play store and google services framework ..
[ no need to factory reset ]
3. add account and try from mobile data first.. then switch to WiFi..
THE ABOVE FIX IS NOT PROBABLY GOING TO FIX YOUR ISSUE ..
FOR NOW USE ALTERNATE MARKET STORES which are huge in number
If nothing works , report error through play store ..
keep calm and wait for updated version of gapps
I am also having the same problem. Any one contacted micromax customer care?
Faiyaz5yaz said:
this isn't a new bug .. it has been faced by quite a few people before..
its not problem with your wifi or Android one ..
it's related to the version of Google play store..
Quick fix :
1.try to remove google account .
2. clear data both in play store and google services framework ..
[ no need to factory reset ]
3. add account and try from mobile data first.. then switch to WiFi..
THE ABOVE FIX IS NOT PROBABLY GOING TO FIX YOUR ISSUE ..
FOR NOW USE ALTERNATE MARKET STORES which are huge in number
If nothing works , report error through play store ..
keep calm and wait for updated version of gapps
Click to expand...
Click to collapse
Well, I tried all those . See my 1st post.
Can't keep calm. Both my canvas a1 having same issue.
Requested returns from amazon.
Will go for karbonn sparkle V.
sourov_ai said:
I am also having the same problem. Any one contacted micromax customer care?
Click to expand...
Click to collapse
I sent micromax an email 2 days back.
No reply till date.
Same problem with Spice UNO Android one device
Hi All,
I have tried all the options but still android error 489 persists and I am not able to download apps from Google play store while I am connected to Wifi.
Options tried.
1. Backup & Reset
2. Remove cache and clear data for google apps
But still the error persists and this is very frustating.
Please help if any one has the solution to this.
even devices like galaxy s3 has faced these issues..
try to flash stock Rom .
Guys..This seems to be Play Store error. But try below steps..
**You must have memory card installed in your mobile.
1. Reboot to recovery.
2. Clear Data.
3. Clear Cache.
4. Clear Dalvik Cache. (Not Sure if "Clear Dalvik Cache" option is available in stock recovery)
Reboot and check now.
If still this problem persists,
1. Enable Debugger option in settings menu.
2. Change Runtime from Dalvik to ART.
3. After Reboot check if the same problem persists.
Also check these links...
https://productforums.google.com/forum/#!topic/nexus/xdo5dc8q0FI
http://appslova.com/error-489-app-downloaded-due-error-489/
DON'T WORRY!!! IT'S NOT A HARDWARE ISSUE. IT'S A SOFTWARE ISSUE. EVEN NEXUS FACES THE SAME ISSUE. :laugh:
captain_nemo said:
Guys..This seems to be Play Store error. But try below steps..
**You must have memory card installed in your mobile.
1. Reboot to recovery.
2. Clear Data.
3. Clear Cache.
4. Clear Dalvik Cache. (Not Sure if "Clear Dalvik Cache" option is available in stock recovery)
Reboot and check now.
If still this problem persists,
1. Enable Debugger option in settings menu.
2. Change Runtime from Dalvik to ART.
3. After Reboot check if the same problem persists.
Also check these links...
https://productforums.google.com/forum/#!topic/nexus/xdo5dc8q0FI
http://appslova.com/error-489-app-downloaded-due-error-489/
DON'T WORRY!!! IT'S NOT A HARDWARE ISSUE. IT'S A SOFTWARE ISSUE. EVEN NEXUS FACES THE SAME ISSUE. :laugh:
Click to expand...
Click to collapse
friends .. clear data from download manager app as well .. and let me know
Same 489 error with Micromax Canvas A1
Hi all, I am from Kolkata.I am facing the same problem.I hope Google is reading this.No hope from Micromax.I read a Spice dream UNO review and there also same problem.I believe all these Android one companies sourced their hardware from the same cheap chinese company

Torch and camera problem

Hi,
I have installed the crDroid ROM and now the torch and the camera didn't work.
With the camera I have the error message "Can't connect to camera".
I tried other camera apps.
Tried to erase apps data and cache.
Rebooted x times the phone
Someone experiencing the same problem ?

android.process.media error even after factory reset and clear cache partition

I am running into android.process.media error even after factory reset and clear cache partition using recovery manager.
I followed all, possibly, the steps and procedures spread across the web like -
Clear the Data from Google Play Store, Google Service Framework, Download Manager, Media Storage.
Disable and Enable (after restart) Google Sync and Download Manager.
I also reset the phone multiple times and clear cache partition using recovery manager. But still I get the android.process.media error as soon as I try to download any app from the Google Play store.
Key observations -
1. In Media Storage app, Disable button is always grayed out even after reset and clear cache partition. Therefore I am not able to Enable/Disable the Media Storage app.
2. Once I disable the Download Manager, the error goes away. But starts appearing as soon as the Download Manager is enabled.
Phone Details -
Model - HTC One M8
Android Version - 6.0
Note: I am not using any SD card.
Please guys help me out to get rid of the problem :crying: :crying: :crying:
Thanks in advance
If your version has an RUU, that might solve your issue.
Do a fastboot getvar all, if you know how, and post the results (delete IMEI and serial number before posting)

after update - systemUI stopped - how to get data off

HTC one m9
Andriod system update...
phone boots straight away message box appears "system ui has stopped unexpectedly. would you like to send an error report to htc...."
Press either options send or don't send phone then flickers between an almost "scenery photo"
I cant enter my passcode to access data via pc
Already tried deleting cache but no changes
I think my next option is to factory reset but i need my data off before...
is there a way? please help
Is tour phone rooted? If it is try to dirty flash your rom again

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