Develop Bugs

[Q] incompatible with your phone.. marketplace apps

hi all
Since this morning i have noticed that all of a sudden quite a lot of apps are no longer able to be downloaded from the marketplace... it just says for apps like Facebook and Google Maps, "This app is incompatible with your 3 Samsung GT-I9100."
Is this a carrier issue? or an Android Marketplace issue?
It's the same whichever ROM i am using at the moment... it was fine yesterday but since then... a no-go.
I have tried using market enabler... nothing...
Downloading from Laptop (via Marketplace in browser) .... same problem...
Any ideas?

I'm getting this with some apps to.
Sent from my GT-I9100 using XDA App

responses from Android Marketplace Helpdesk
Hi there,
Thanks for writing in to me today. I apologize if you're having some download issues with Android Market today. I don't know of any specific issues that may be causing the problems you may be having. Let's do the following troubleshooting steps to fix it:
- Cancel and restart the download(s)
- Reboot your device
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear your Market cache and data (Settings > Applications > Manage applications > All tab > Market > Clear cache and Clear data)
- Ensure there is at least 20MB of free space on your device
- Try your download(s) using both WiFi and network (3G/4G) connections
- Try to initiate your download from the Web (market.android.com) instead of the device
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Uninstall Market updates by visiting:
Settings > Applications > Manage Applications> All tab > Market > Uninstall updates
If none of these steps resolve the issue, please let me know, and I will continue to investigate the problem - any other detail you can provide about the issue and how/when it occurs will be extremely helpful.
Best regards,
Jim
The Android Market Team
Original Message Follows:
------------------------
From:
Subject: Your question about Android Market
Date: Fri, 23 Sep 2011 16:39:19 +0000
>
>
> AutoDetectedBrowser: Google Chrome 14
> AutoDetectedOS: Windows XP
> Description: I have been having issues throughout the day downloading
> apps.. I am unable to download Facebook for android, google maps, and quite
> a large range of others.. it worked the other day but i have had to factory
> reset my phone.. are there any issues at the moment? some apps do
> successfully download
> IIILanguage: en
> IssueType: market_phone_tablet
> Language: en
> android_app_name:
> android_os_device: 2.3.4
> android_os_other:
> device_manufacturer: samsung
> device_manufacturer_other:
> device_model: GT-I9100
> hidden_country: GB
> phone_issue_select: download_problems
>
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Andrew Lewis to Android
show details 7:59 PM (1 hour ago)
I can download some apps fine... But all of a sudden a vast number are suddenly not compatible with my device... I.e. Facebook and google maps. It also states it is incompatible when attempting to download from my desktop.
These apps were compatible yesterday but now they are not.
Nothing has changed on my device
Can you help?
Thanks
- Show quoted text -
Reply
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Android Market Support to me
show details 8:19 PM (1 hour ago)
Hello again,
Thanks for writing back. I don't see any reason why those apps would now be showing up as incompatible on your Galaxy. Is this a new Galaxy device for you? I see it being registered with your account today for the first time, but no previous entries for a Galaxy S II device on your [email protected] account. The last device on your account I see before the Galaxy is an HTC HD2.
You mentioned you performed a factory data reset before this issue starting occurring. It's possible something didn't go quite right with that. I recommend you perform a factory reset one more time on your device if possible. Please note that this will reset your device to its original state. While your media content (photos, music, etc.) will not be deleted from the SD card, applications and their related data will be uninstalled.
Before the factory reset, make sure that your contacts are synced to your Google account by logging into Gmail from a computer and verifying if your contacts appear there. If your contacts are not synced, then I recommend updating your sync settings at Settings > Accounts and Sync and choosing either AutoSync or touching the account you would like to sync and choosing "Sync Contacts."
Along with syncing contacts, please back up any important application data and/or settings by navigating to Settings > Privacy and selecting "Back up my data'"and "Automatic restore."
To perform a factory reset:
1) Go to Home > Menu > Settings > Privacy (or Phone storage; depends on the device)
2) Press "Factory data reset"
3) Press "Reset phone" (or "Reset tablet")
After you perform the factory reset, make sure you sign into your device with the same primary Google Account you were using before. If this doesn't resolve the issue, please let me know so I can continue to investigate. Have a great day!
Regards,
Jim
The Android Market Team
Original Message Follows:
------------------------
From:
Subject: Re: [#877222970] Your question about Android Market
Date: Fri, 23 Sep 2011 19:59:57 +0100
- Show quoted text -
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Andrew Lewis to Android
show details 9:34 PM (14 minutes ago)
I have used the market yesterday fine with my galaxy s 2 have had for a few months.. I will try again though
- Show quoted text -

Hi, did you ever fix this? My phone is in the same state. No Facebook, no Google maps, and most other apps wont install - "This app is incompatible with your 3 Samsung GT-I9100."

I had the same problem, but my problem was due to changed DPI settings in my SGS2.
I had it on 222 and 225 but Market did not work, put back 240 on DPI and it works.
Market doesn't like multi DPI it seems :-(

Thank you - that's exactly what it was. When I set it back to 240 I had 34 market updates available. Probably is why a change of DPI is not practical on the SGS2.
Thank you again

Use old market and everything works fine
Send from my HyperDroid using Tapatalk

Every time I change the DPI using root explorer It gets back to original 230
any idea??
I need to change it coz half of my apps aren't working because of this issue I believe
n I tried the umount SD thing it didn't work for me
My rom is the Resurrection Remix ics Rom v9.1 Ultimate XXLB 4.0.3 Full-Wipe
n I tell ya it's coooooooooooool except for this bug

ammar! said:
Every time I change the DPI using root explorer It gets back to original 230
any idea??
I need to change it coz half of my apps aren't working because of this issue I believe
n I tried the umount SD thing it didn't work for me
My rom is the Resurrection Remix ics Rom v9.1 Ultimate XXLB 4.0.3 Full-Wipe
n I tell ya it's coooooooooooool except for this bug
Click to expand...
Click to collapse
Isnt the default dpi 240??
Anyways... I didnt use the root explorer method... I just use this...
ROM Toolbox Lite from Google Play
Performance>build.prop Tweaks> LCD Density
Apparently, the above mentioned solution didnt help me either... I would just change back to default dpi... Wait a while... Update my apps... Then change it back... Troublesome... But its worth it i guess... FYI, im on foxhound ROM and i set my dpi at 182...

*HELP* Unable to access Play Store/Google Services Sprint Galaxy Note 2

As the title says, I'm unable to access the Play Store, etc... When I attempt to log in to my Google account it reads:
"Couldn't sign in
Can't establish a reliable connection to the server.
This could be a temporary problem or your Android device may not be provisioned for data services. If it continues, call Customer Care."
What I've Tried to do:
1. Went to Application Manager > All, & tried to Clear data/cache/uninstall updates for Play Store, and pretty much all other Google Apps/Services
2. Factory Reset like x3
3. Tried http://forum.xda-developers.com/showthread.php?t=2110225 but when I get in there, it doesn't just say "127.0.0.1 localhost/ 74.125.93.113 android.clients.google.com" theres a bunch of other stuff (probably due to the fact that I had an Ad blocker app), and when I try to clear it all out and just keep the "XXX.X.X.X. localhost, etc" it says the file is too big and cannot be edited.
Some info on my phone:
Sprint Galaxy Note 2
Version: 4.1.2
Baseband: L900VPAMC2
Build #: JZO54K.L900VPAMC2
Hardware Version L900.09
Rooted w/ cf-root/ no custom recovery
Help would greatly be appriciated :angel::fingers-crossed: I really don't know what to do, It's really a frustrating situation to be in because I can't sync up my contacts and my Chrome stuff etc. This is my first post...I searched everywhere and nothing worked for me. This was a last resort lol...:angel:

coupe_life said:
As the title says, I'm unable to access the Play Store, etc... When I attempt to log in to my Google account it reads:
"Couldn't sign in
Can't establish a reliable connection to the server.
This could be a temporary problem or your Android device may not be provisioned for data services. If it continues, call Customer Care."
What I've Tried to do:
1. Went to Application Manager > All, & tried to Clear data/cache/uninstall updates for Play Store, and pretty much all other Google Apps/Services
2. Factory Reset like x3
3. Tried http://forum.xda-developers.com/showthread.php?t=2110225 but when I get in there, it doesn't just say "127.0.0.1 localhost/ 74.125.93.113 android.clients.google.com" theres a bunch of other stuff (probably due to the fact that I had an Ad blocker app), and when I try to clear it all out and just keep the "XXX.X.X.X. localhost, etc" it says the file is too big and cannot be edited.
Some info on my phone:
Sprint Galaxy Note 2
Version: 4.1.2
Baseband: L900VPAMC2
Build #: JZO54K.L900VPAMC2
Hardware Version L900.09
Rooted w/ cf-root/ no custom recovery
Help would greatly be appriciated :angel::fingers-crossed: I really don't know what to do, It's really a frustrating situation to be in because I can't sync up my contacts and my Chrome stuff etc. This is my first post...I searched everywhere and nothing worked for me. This was a last resort lol...:angel:
Click to expand...
Click to collapse
I registered just to post here to help you and anyone else in the similar(not same;mine is GT-N7100) situation.
I was in the same boat as you, this is how I solved it:-
1. Factory Reset (I don't think this is required, I did it then hoping it would work)
2. http://galaxynote2root.com/galaxy-n...ootunbrick-galaxy-note-2-with-stock-firmware/ (up to Step 8) <- solved here
Hope this helps. Have a great day/evening/whatever :good:

Just for sake of asking...Did you remove your google account and re-add it?
Oh, and from what I remember reading, Play Store will not work with any ad blocker apps. And, ensure you have location settings enabled. I was having troubles connecting to the play store on my phone, and was told to enable location settings, so I just enabled "Use Wireless Networks" and play store started right up after that.
Let me know if it works for you. Good Luck!

[Q] Google Device Manager not working after update

Since the Update to 1.1 , after reinstalling GAPPS my FP isnt shown in the Device-Manager
i can see it in the Browser unter My Devices but not in the Device-Manager.
Other users told me that it was visible bevore the Update but neither it was possible to get the location of the FP nor to let it ring from remote.
Are there any workarounds, or solutions for this issue?

Hi @dbrgn and @drcyber!
drcyber said:
Since the Update to 1.1 , after reinstalling GAPPS my FP isnt shown in the Device-Manager
i can see it in the Browser unter My Devices but not in the Device-Manager.
Other users told me that it was visible bevore the Update but neither it was possible to get the location of the FP nor to let it ring from remote.
Are there any workarounds, or solutions for this issue?
Click to expand...
Click to collapse
I managed to solve this by resetting Google Play Services...
Go to System > Settings > Apps > All > Google Play Services
Disable
Uninstall Updates (go ahead with deactivating as Device Manager)
Uninstall updates (again!)
Force Stop
Disable
Clear cache
It takes many steps to disable this thing
Now you can Enable it back.
You should have a Notification saying "App application requires updating google play services", or simply open this link on your device
https://play.google.com/store/apps/details?id=com.google.android.gms and update
For the following final steps, check the Help pages if you don't want to provide google with too much information
Open the newly updated Google Play Services and enable stuff you need under the Andrdoid Device Manager subsection.
Verify if Location > Access location is enabled...
Hope that works for you, it did for me!

mudar1488 said:
Hope that works for you, it did for me!
Click to expand...
Click to collapse
The only steps for me were:
- Uninstall updates
- Disable
- Delete data
- Re-enable
- Update
Now it works again Thanks

mudar1488 said:
Hope that works for you, it did for me!
Click to expand...
Click to collapse
for me too Thx!

After the update to 1.6 the Problem came back but now i cant close Google Play Services because when i want to , it says that it is impossible to Uninstall Play Services because it is an active Device-Administrator..
can anyone confirm this issue or even provide a solution?
thx

I can still locate my device after the upgrade.I also applied the partitioning update, so this may be due my phone losing all its data as part of the upgrade process.
Strangely enough, Play Services is not a Device-Administrator on my phone, nor is asking to be one. Can you revoke Device-Administrator status via Settings>Security>Device administrators?

i did the repartitioning too and now it seems to work

Google Play Store for 4.6.3 - newest version of all 4 apks.

Tested and working on unlocked 4.6.3 firmware.
Recommended installation order below:
1) Google Account Manager 4.4.2 (940549)
2) Google Services Framework 4.4.2 (940549)
3) Google Play Services 7.8.99 (2134222-036) - Updated
4) Google Play Store 5.8.8 - Updated
This has been working without a single crash for over a month!
ES File Explorer is helpful, should be able to install without a PC.
Code:
Current Version (now a ZIP!) - https://mega.nz/#!exQCRaDS!2JCj_e8rsGqdB-Y1Bi5ijyS0lFPDeEnP31MEQjXfqjs
Older Version (now outdated) - https://mega.co.nz/#!u15HQbCB!kb72acWFWIMIM1sBStNFnBSFJ7SwOdU_e5g0KTMNjps
.

escape75 said:
Install order is asfp, so basically install in order ...
Account Manager, Play Services, Services Framework, Play Store.
ES File Explorer is helpful, should be able to install without a PC.
mega.co.nz
HTML:
/#!u15HQbCB!kb72acWFWIMIM1sBStNFnBSFJ7SwOdU_e5g0KTMNjps
Click to expand...
Click to collapse
Which Android APP is better to descompress??
If I try to descompress this .7zip file using the "7zip & Zip" android APP, it ask me for a password...
Could you please post the File password?

ulises.rodriguez said:
Which Android APP is better to descompress??
If I try to descompress this .7zip file using the "7zip & Zip" android APP, it ask me for a password...
Could you please post the File password?
Click to expand...
Click to collapse
There is no password
beware: after install, I cant access my play store

not working for me
stunvn said:
There is no password
beware: after install, I cant access my play store
Click to expand...
Click to collapse
same here
just getting the dreaded white screen
immediately un-installed

ulises.rodriguez said:
Which Android APP is better to descompress??
If I try to descompress this .7zip file using the "7zip & Zip" android APP, it ask me for a password...
Could you please post the File password?
Click to expand...
Click to collapse
There is no password, ES File explorer should be able to decompress,
that's what I used to 7zip it. This newest version might only work on 4.6.1 ...

I've a US unlocked phone updated to 4.6.1
and only getting the white screen

I've just factory reset a 4.6.1 and installed these 4 files and it's working perfectly ...

egglexda said:
I've a US unlocked phone updated to 4.6.1
and only getting the white screen
Click to expand...
Click to collapse
Try going to settings, force close Play Store, clear data and cache and try again.

Well, no white screen here, but an endless login attemt. Installed everything in the correct order (after fresh factory reset), restart phone. After restart hit play store, entered the mail/pw. It just keeps loading endlessly, it´s been 5 Minutes now. Phone is not freezed, notifications menu can be accessed. Any help/ideas please?
Edit: Wifi was off... now only the dreaded white screen. With a loading circle in the middle. Tryed force closing and deleting the data, still white screen.
Edit2: it´s just getting weirder and weirder. After clearing the app data and cache in every google app, after a restart the play store starts (logged in with my account, too...), but it says there is no data connection (Wifi is this time on^^).
Edit 3: after another restart white screen only.

I'm only getting white screen, this doesn't work but thanks for sharing

I don't think the white screen is Fire specific, others are getting it too.
I think it happens when the message about receiving updates from google
on first run doesn't make it to the foreground, and you can't proceed.
Try clearing cache for both Play Store and Google Services, and run
Google Services first, then start the Play Store.

HTML code no working
hello, the html code fron mega not working, please can you help us? thanks

it works !
just to confirm that this package works fine with the newly released US version of 4.6.1
I installed the US version over the 02 UK version on my unlocked US phone
and now everything works
(until Google mess it up again !)

Joelbf06 said:
I'm only getting white screen, this doesn't work but thanks for sharing
Click to expand...
Click to collapse
I also received the white screen when trying to sign in to the play store. Similar to the other poster, Go to "Settings", then "Applications & Parental Controls", then "Manage Applications", then when selecting Goggle Play Store, hit Clear Cache and Clear Data, then restart. It worked for me after the restart.

radang said:
I also received the white screen when trying to sign in to the play store. Similar to the other poster, Go to "Settings", then "Applications & Parental Controls", then "Manage Applications", then when selecting Goggle Play Store, hit Clear Cache and Clear Data, then restart. It worked for me after the restart.
Click to expand...
Click to collapse
I'm still getting the white screen I got the unlocked fire phone version

Fixed on it's own
My Fire Phone had the Play Services error that everyone else had, but now it's fine. I did nothing to fix the problem. I'm posting this in several places.
Edit: USA, unlocked Fire Phone from Amazon.

Thanks OP for posting the files.
I was able to install and run play store.
However, i am noticing google play services consuming majority of the battery. Before i installed these files, i was having very good battery performance.
When i look at the battery usage details for Google Play services, "keep awake" is same as total time on battery. For some reason it's always awake and consuming battery.
Did anyone else had or notices this issue?

ingluisg said:
hello, the html code fron mega not working, please can you help us? thanks
Click to expand...
Click to collapse
The link on first page still works for me, try copying and pasting it or download from a PC.

id4398 said:
Thanks OP for posting the files.
I was able to install and run play store.
However, i am noticing google play services consuming majority of the battery. Before i installed these files, i was having very good battery performance.
When i look at the battery usage details for Google Play services, "keep awake" is same as total time on battery. For some reason it's always awake and consuming battery.
Did anyone else had or notices this issue?
Click to expand...
Click to collapse
No issues with battery here, in fact with the newest google services & play store and 4.6.1 the battery seems just as good if not better than before.
Maybe it's a particular google app that you have installed ?

battery fine on my phone with the US version of 4.6.1 and these files

How To Guide [How To] Update Sharp Aquos R6 Outside Japan - Docomo Version - Without Factory Reset

It's been said that Docomo phone are easier to update, only Japan VPN needed. But in reality it's not that simple. Even after using VPN, most of the time you wont be able to find OTA update through system update. Sure factory reset can help you to get update, but keep resetting phone for each update is unproductive and bothersome.
And nobody bother to actually write down the detail instruction on how to update Docomo phone (in this case is Aquos R6)
So here you go, the needed steps to update without factory reset your phone.
1. Download Proton VPN, it's Japan server is fast and free
2. Take out SIM card from the phone (it will automatically restarted by doing so)
3. Connect to fast WiFi
4. Open Proton VPN and connect to Japan server
5. Turn off WiFi but don't kill/close your VPN app
6. Go to Setting, type in search field : "Google Services Framework" , tap it, choose Storage, and do Clear All Data & Clear Cache
7. Now search again, for "Google Play Services" , and choose storage again, tap on Manage Space and choose "Clear All Data"
8. Go to System Setting again and change your region to Japan,
9. Now connect back to WiFi
10. Check Proton VPN status on notification, make sure it's back connected to Japan Server
11. Now go to System Update in setting and tap "Check for update"
12. That's it, you will be able to get the OTA update and installing it now.

Thank you for your help. I have succeeded to update to Android 12 for my R6. One thing here, I cannot find where yo change current region to Japan, however, it still works on system update.

chientrq said:
Thank you for your help. I have succeeded to update to Android 12 for my R6. One thing here, I cannot find where yo change current region to Japan, however, it still works on system update.
Click to expand...
Click to collapse
Its under time, disable network time and change it to Japan

Speedknight said:
Its under time, disable network time and change it to Japan
Click to expand...
Click to collapse
Oh I got it. Thanks.

otonieru said:
It's been said that Docomo phone are easier to update, only Japan VPN needed. But in reality it's not that simple. Even after using VPN, most of the time you wont be able to find OTA update through system update. Sure factory reset can help you to get update, but keep resetting phone for each update is unproductive and bothersome.
And nobody bother to actually write down the detail instruction on how to update Docomo phone (in this case is Aquos R6)
So here you go, the needed steps to update without factory reset your phone.
1. Download Proton VPN, it's Japan server is fast and free
2. Take out SIM card from the phone (it will automatically restarted by doing so)
3. Connect to fast WiFi
4. Open Proton VPN and connect to Japan server
5. Turn off WiFi but don't kill/close your VPN app
6. Go to Setting, type in search field : "Google Services Framework" , tap it, choose Storage, and do Clear All Data & Clear Cache
7. Now search again, for "Google Play Services" , and choose storage again, tap on Manage Space and choose "Clear All Data"
8. Go to System Setting again and change your region to Japan,
9. Now connect back to WiFi
10. Check Proton VPN status on notification, make sure it's back connected to Japan Server
11. Now go to System Update in setting and tap "Check for update"
12. That's it, you will be able to get the OTA update and installing it now.
Click to expand...
Click to collapse
Thank you so much. This procedure also worked on R6 Softbank version. It's interesting that after the update to android 12 my R6 drains less battery than before...

hello mate
i have been using docomo fujitsu F52A, followed your guide and upgraded from oldest buil number of android 10 to newest build number of android 11, but after that i could not upgrade to android 12 by the same process, always get ''newest firmware'' on phone though android 12 has existed on Docomo website, any advices ? thanks

I found this after ONE YEAR looking for a solution.
I'm stuck on old version but I'm using a Huawei P30 Pro, locked to DOCOMO and can't upgrade.
I've tried following steps but, stuck on finding " Google Services Framework" , it just doesn't appear there .
Current version is Android Emui 9.1
Please, can somebody help me out? It's been driving me nuts.

TheTito said:
I found this after ONE YEAR looking for a solution.
I'm stuck on old version but I'm using a Huawei P30 Pro, locked to DOCOMO and can't upgrade.
I've tried following steps but, stuck on finding " Google Services Framework" , it just doesn't appear there .
Current version is Android Emui 9.1
Please, can somebody help me out? It's been driving me nuts.
Click to expand...
Click to collapse
Huawei might be entirely different story mate, is the update itself listed on Docomo site ?

koala2875 said:
hello mate
i have been using docomo fujitsu F52A, followed your guide and upgraded from oldest buil number of android 10 to newest build number of android 11, but after that i could not upgrade to android 12 by the same process, always get ''newest firmware'' on phone though android 12 has existed on Docomo website, any advices ? thanks
Click to expand...
Click to collapse
Sometimes you just need to try again,
latest update not always appear right away in my case as well. Sometimes the clearing data sequences also matter.
If it doesnt appear, just reboot first and start the step from beginning again.

otonieru said:
Huawei might be entirely different story mate, is the update itself listed on Docomo site ?
Click to expand...
Click to collapse
I have no idea, everything is on Japanese.

TheTito said:
I have no idea, everything is on Japanese.
Click to expand...
Click to collapse
Google translate is your friend. Lol

I can't find it but I do get a notification on phone (DOCOMO UPDATER) saying there is an update but whenever I try to update it says I need to connect to DOCOMO network. Even with VPN opened.

Hi all, close to ordering an R7 but nervous at the outlay if I then have issues updating, so a couple of quick questions:
1. Should the above work for softbank too?
2. If I have to factory reset, how do I use a vpn service without adding a Google account?
3. I can get a prepaid softbank sim but in theory it doesn't work abroad... However will it still work for these purposes, of the phone seeing its a softbank and updating?
It likely won't he my daily phone but one to use when on trips taking photos, so it's not the end of the world if I have to factory reset to do updates.

otonieru said:
It's been said that Docomo phone are easier to update, only Japan VPN needed. But in reality it's not that simple. Even after using VPN, most of the time you wont be able to find OTA update through system update. Sure factory reset can help you to get update, but keep resetting phone for each update is unproductive and bothersome.
And nobody bother to actually write down the detail instruction on how to update Docomo phone (in this case is Aquos R6)
So here you go, the needed steps to update without factory reset your phone.
1. Download Proton VPN, it's Japan server is fast and free
2. Take out SIM card from the phone (it will automatically restarted by doing so)
3. Connect to fast WiFi
4. Open Proton VPN and connect to Japan server
5. Turn off WiFi but don't kill/close your VPN app
6. Go to Setting, type in search field : "Google Services Framework" , tap it, choose Storage, and do Clear All Data & Clear Cache
7. Now search again, for "Google Play Services" , and choose storage again, tap on Manage Space and choose "Clear All Data"
8. Go to System Setting again and change your region to Japan,
9. Now connect back to WiFi
10. Check Proton VPN status on notification, make sure it's back connected to Japan Server
11. Now go to System Update in setting and tap "Check for update"
12. That's it, you will be able to get the OTA update and installing it now.
Click to expand...
Click to collapse
failed to update Docomo F-04K

otonieru said:
It's been said that Docomo phone are easier to update, only Japan VPN needed. But in reality it's not that simple. Even after using VPN, most of the time you wont be able to find OTA update through system update. Sure factory reset can help you to get update, but keep resetting phone for each update is unproductive and bothersome.
And nobody bother to actually write down the detail instruction on how to update Docomo phone (in this case is Aquos R6)
So here you go, the needed steps to update without factory reset your phone.
1. Download Proton VPN, it's Japan server is fast and free
2. Take out SIM card from the phone (it will automatically restarted by doing so)
3. Connect to fast WiFi
4. Open Proton VPN and connect to Japan server
5. Turn off WiFi but don't kill/close your VPN app
6. Go to Setting, type in search field : "Google Services Framework" , tap it, choose Storage, and do Clear All Data & Clear Cache
7. Now search again, for "Google Play Services" , and choose storage again, tap on Manage Space and choose "Clear All Data"
8. Go to System Setting again and change your region to Japan,
9. Now connect back to WiFi
10. Check Proton VPN status on notification, make sure it's back connected to Japan Server
11. Now go to System Update in setting and tap "Check for update"
12. That's it, you will be able to get the OTA update and installing it now.
Click to expand...
Click to collapse
Just updated my Softbank Aquos R3 without having to fully reset it from S2006 to S2007. (Previously did a full reset.)
Then updated a friend's Softbank Aquos R2: S1008 > S1009 > S1010 > S1011 > S1012 > S1013 > S2002 [Upgrade] > S2003 > S2004 > S2005.

otonieru said:
It's been said that Docomo phone are easier to update, only Japan VPN needed. But in reality it's not that simple. Even after using VPN, most of the time you wont be able to find OTA update through system update. Sure factory reset can help you to get update, but keep resetting phone for each update is unproductive and bothersome.
And nobody bother to actually write down the detail instruction on how to update Docomo phone (in this case is Aquos R6)
So here you go, the needed steps to update without factory reset your phone.
1. Download Proton VPN, it's Japan server is fast and free
2. Take out SIM card from the phone (it will automatically restarted by doing so)
3. Connect to fast WiFi
4. Open Proton VPN and connect to Japan server
5. Turn off WiFi but don't kill/close your VPN app
6. Go to Setting, type in search field : "Google Services Framework" , tap it, choose Storage, and do Clear All Data & Clear Cache
7. Now search again, for "Google Play Services" , and choose storage again, tap on Manage Space and choose "Clear All Data"
8. Go to System Setting again and change your region to Japan,
9. Now connect back to WiFi
10. Check Proton VPN status on notification, make sure it's back connected to Japan Server
11. Now go to System Update in setting and tap "Check for update"
12. That's it, you will be able to get the OTA update and installing it now.
Click to expand...
Click to collapse
Thanks for this. You weren't kidding about following all of these steps. Also, apparently my R6 wanted security updates (2) to a11 before updating to a12.

Hi all, struggling with a step on this and can't get any updates - how do I set region to Japan?

DaveG28 said:
Hi all, struggling with a step on this and can't get any updates - how do I set region to Japan?
Click to expand...
Click to collapse
It's in date & time setting
you can search for "Region" in the setting menu search bar as well

TheTito said:
I found this after ONE YEAR looking for a solution.
I'm stuck on old version but I'm using a Huawei P30 Pro, locked to DOCOMO and can't upgrade.
I've tried following steps but, stuck on finding " Google Services Framework" , it just doesn't appear there .
Current version is Android Emui 9.1
Please, can somebody help me out? It's been driving me nuts.
Click to expand...
Click to collapse
bro when looking for it in apps click on the three dots then select show system processes then it ll show google services framework.
i got the L0J so after replying u i m also going to try to update by this method

kavindra756 said:
bro when looking for it in apps click on the three dots then select show system processes then it ll show google services framework.
i got the L0J so after replying u i m also going to try to update by this method
Click to expand...
Click to collapse
OMG there it is... Thank you bro, I'll try it soon.
Let me know how'd it go ... Hope I can get this to work