Develop Bugs

Ford SYNC Services & Droid Incredible

Does anyone else have issues using the Ford SYNC Services with their Droid? Everything pairs fine and I can make and receive calls as well as stream music via BT. However, if I try to use their "services" option to check traffic or get directions it will dial in and then when I get to a point where it tries to locate me but just freezes and never completes the task.
Both my wife and I have only had this issue once we bought the Incredible. Our previous phones were the Palm Pre and it never had this issue.
Any help would be appreciated.

km2010 said:
Does anyone else have issues using the Ford SYNC Services with their Droid? Everything pairs fine and I can make and receive calls as well as stream music via BT. However, if I try to use their "services" option to check traffic or get directions it will dial in and then when I get to a point where it tries to locate me but just freezes and never completes the task.
Both my wife and I have only had this issue once we bought the Incredible. Our previous phones were the Palm Pre and it never had this issue.
Any help would be appreciated.
Click to expand...
Click to collapse
I just logged in to post this same issue. So yes I am having the exact same issue. I'm heading over to syncmyride.com to see if there is anything there.

This may be related to limitations with the Bluetooth implementation on the Incredible. I had problems (and crashes) trying to use my Incredible with a Bluetooth GPS device. When I called HTC support, they told me that HTC can only recommend connecting to Bluetooth headsets.
Here is a thread (somewhat technical) which supports the idea that HTC has incomplete Bluetooth support on the Incredible http://community.htc.com/na/htc-forums/android/f/91/t/2336.aspx.
If everyone who has Bluetooth issues takes the time to call HTC support (866-449-8358 in US/Canada) and file a complaint on the issue, maybe this will eventually be fixed.

286 said:
This may be related to limitations with the Bluetooth implementation on the Incredible. I had problems (and crashes) trying to use my Incredible with a Bluetooth GPS device. When I called HTC support, they told me that HTC can only recommend connecting to Bluetooth headsets.
Here is a thread (somewhat technical) which supports the idea that HTC has incomplete Bluetooth support on the Incredible http://community.htc.com/na/htc-forums/android/f/91/t/2336.aspx.
If everyone who has Bluetooth issues takes the time to call HTC support (866-449-8358 in US/Canada) and file a complaint on the issue, maybe this will eventually be fixed.
Click to expand...
Click to collapse
Thanks, I will be calling for sure. I had no issues with previous phones, including non-rooted and rooted Eris with my Alpine BT radio. Now I've had hit or miss connections to the radio, and have even had the radio power off when calls come in. Something is not quite right.

286 said:
This may be related to limitations with the Bluetooth implementation on the Incredible. I had problems (and crashes) trying to use my Incredible with a Bluetooth GPS device. When I called HTC support, they told me that HTC can only recommend connecting to Bluetooth headsets.
Here is a thread (somewhat technical) which supports the idea that HTC has incomplete Bluetooth support on the Incredible
If everyone who has Bluetooth issues takes the time to call HTC support (866-449-8358 in US/Canada) and file a complaint on the issue, maybe this will eventually be fixed.
Click to expand...
Click to collapse
Will definitely continue to call. However, on a side note its not a BT issue b/c I can call straight from my phone as well even if its not paired via BT and I still get the same issues. Seems like many are having tons of q's about the Incredible b/c call waiting times are extremely long.

Finally got through to someone at HTC. No progress there. The claim that its an issue the different companies. Microsoft vs Android. HTC believes that android has blocked MS from using the location features. I do not agree with this and am quite dissatisfied with HTC customer support. I will keep on looking into this issue and hopefully find a solution

Found a Solution
I finally found a solution. This is what I did to get SYNC working:
1: Goto phone settings
2: Select Wireless & networks
3: select BT Settings
4: Select Advance Settings
5:Make sure FTP Server is checked
Now you will be able to use Vehicle health report and other SYNC Services such as Directions, Traffic, etc...
Hope this helps

km2010, That's great. I'll be trying it on the drive home tonight. FTP!?! Why would you even think of trying that?

I know sounds crazy! Lol I figured since SYNC works via voice over data I thought maybe if I enable ftp maybe it will be able to send whatever info is needed. So far no problems and everything is working wonderfully.

It didn't work for me Maybe it's a combination of settings. I tried GPS on and off, but neither made any difference. I'll keep trying.

On my phone I have use wireless network and gps enabled. Also before doing all of this I did a master reset with SYNC and I unpaired/removed SYNC from the BT settings of the Incredible. That way I was able to establish a fresh connection with our vehicle and the Incredible. Hope this helps

It might... I'll try this weekend.

Well I tried it all... Deleted pairing from SYNC, reset the phone, turned on FTP and GPS, paired the phone. And still nothing.
I doubt the GPS setting has anything to do with anything. My old WinMo did not have GPS and it worked perfectly with SYNC. Still it's wierd that yours works and mine doesn't. Could it be the OTA for the phone (I installed it) or updates to SYNC - don't know if there are any.

Our sync is version 3.1. Are you using Google voice. If so the number u set is some 760 area code number.... other than that not sure b/c but my Incredible & my wife's Incredible worked.

not using GV. It dials the 800# fine, it dies when trying to get the vehicle location. Which is very odd! My old phone did NOT have GPS and SYNC worked flawlessly. Even odder - now I can get traffic or directions to work once in every 10 attempts, and never back to back.

I have a new 2010 F-150 and am having the same problem with the HTC Incredible. Ford's solution - use another phone for my free 3 year trial of Traffic.
There must be a fix... hopefully when Froyo hits, this will be resolved!
Jon

jmorisey said:
I have a new 2010 F-150 and am having the same problem with the HTC Incredible. Ford's solution - use another phone for my free 3 year trial of Traffic.
There must be a fix... hopefully when Froyo hits, this will be resolved!
Jon
Click to expand...
Click to collapse
Our vehicle is a 2010 as well. Have you tried:
1: Remove and unpair Sync in the Incredible's settings
2. Delete all devices from your vehicle by going to BT Setting on you Truck's stereo and select delete all
3. Then turn BT off on your phone
4. Turn BT back on on you phone
5. Make sure Sync in not listed as an added device, if it is still listed try to unpair/remove it until it is no longer listed as an added device.
6. If SYN has been successfully unpaired and deleted from the phone, then Goto phone settings Select Wireless & networks, then select BT Settings, Select Advance Settings, and Make sure FTP Server is checked
7. Repair the phone to you Truck and it should work.
Now you will be able to use Vehicle health report and other SYNC Services such as Directions, Traffic, etc... This worked for both my Incredible and my wife's Incredible. Our friends who tried this had success as well.
Hope this helps

km2010 said:
Our vehicle is a 2010 as well. Have you tried:
1: Remove and unpair Sync in the Incredible's settings
2. Delete all devices from your vehicle by going to BT Setting on you Truck's stereo and select delete all
3. Then turn BT off on your phone
4. Turn BT back on on you phone
5. Make sure Sync in not listed as an added device, if it is still listed try to unpair/remove it until it is no longer listed as an added device.
6. If SYN has been successfully unpaired and deleted from the phone, then Goto phone settings Select Wireless & networks, then select BT Settings, Select Advance Settings, and Make sure FTP Server is checked
7. Repair the phone to you Truck and it should work.
Now you will be able to use Vehicle health report and other SYNC Services such as Directions, Traffic, etc... This worked for both my Incredible and my wife's Incredible. Our friends who tried this had success as well.
Hope this helps
Click to expand...
Click to collapse
I have tried ALL these steps, however not it this specific order. I have ran a health report as well as been able to occasionally receive directions (3 times) but it has never been on a consistent basis.
I will try these steps tonight, thank you for your time and advice - its much appreciated.
Jon

Not entirely sure but it may have to be in exact order. At least that's how I got it working.
Sent from my ADR6300 using XDA App

km2010 said:
Not entirely sure but it may have to be in exact order. At least that's how I got it working.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Tried your suggestions, unfortunately - no of them worked. I was able to use my wifes Samsung SAGA - so I know its not a harware issue on the vehicle.
Thanks for trying to help!
Jon

Bluetooth Call Log problems.

Recently my car stereo stopped syncing the phone book and call log from my GSM Galaxy Nexus. I don't know how or why. It simply stopped working. I want to reset the connection, i tried unpairing but this didn't work. I want to actually delete the connection from the phones memory. As of now whenever I click on Bluetooth, JVC Unit is always listed there. When I first established a connection it asked if it was ok to share my phones call log and phone book, and gave a check box to remember my response for next time. I cliked OK and REMEMBER and everything was fine. Now I think it could be possible that somehow it has been set to "NO" and "Remember"(although that would be weird since I didn't mess with it) thus no matter how many times I connect, it always refuses to share. I don't know if this is really the problem, or how to fix it. Any ideas? FYI the phone works fine through Bluetooth it just has no history or data in the phone log and phone book functions.

Have you updated the ROM?
Landara said:
Recently my car stereo stopped syncing the phone book and call log from my GSM Galaxy Nexus. I don't know how or why. It simply stopped working. I want to reset the connection, i tried unpairing but this didn't work. I want to actually delete the connection from the phones memory. As of now whenever I click on Bluetooth, JVC Unit is always listed there. When I first established a connection it asked if it was ok to share my phones call log and phone book, and gave a check box to remember my response for next time. I cliked OK and REMEMBER and everything was fine. Now I think it could be possible that somehow it has been set to "NO" and "Remember"(although that would be weird since I didn't mess with it) thus no matter how many times I connect, it always refuses to share. I don't know if this is really the problem, or how to fix it. Any ideas? FYI the phone works fine through Bluetooth it just has no history or data in the phone log and phone book functions.
Click to expand...
Click to collapse
I am having the same problem on Sensation XE. It seems that with some ROMs it communicates without problems, in other cases it does not show call logs. Try to figure out what you've changed. Have you accepted any OTA?
Ciao
Rob

[Q] BMW iDrive Messages (E-mail)

Hi Guys - anyone here using a G4 with BMW iDrive (current NBT version)? If so are you able to get e-mails w/ the G4? So far, the best I can do is get text messages but my Exchange e-mail doesn't show up. The G4 bluetooth option to access messages is on, but not sure if it applies to e-mails. This worked perfectly w/ my Z2 (which is only running Android 5.0.2).
This is a '15 228i with Tech package & enhanced bluetooth / usb.
Any ideas? Thanks.
Praz

prazvt said:
Hi Guys - anyone here using a G4 with BMW iDrive (current NBT version)? If so are you able to get e-mails w/ the G4? So far, the best I can do is get text messages but my Exchange e-mail doesn't show up. The G4 bluetooth option to access messages is on, but not sure if it applies to e-mails. This worked perfectly w/ my Z2 (which is only running Android 5.0.2).
This is a '15 228i with Tech package & enhanced bluetooth / usb.
Any ideas? Thanks.
Praz
Click to expand...
Click to collapse
OK it looks like LG devices in general (G2, G3) don't support viewing e-mail via iDrive. Presumably, the G4 would have the same issue.

Not possible.
Sent from my A0001

Where can you turn on the option for Bluetooth to access messages?I don't see it in my Bluetooth settings. Thanks.

devilisht2003 said:
Where can you turn on the option for Bluetooth to access messages?I don't see it in my Bluetooth settings. Thanks.
Click to expand...
Click to collapse
I guess you'd need to be connected to the car first, then on the G4 go to BT settings of the connected device.

Hmmm, mine only shows Call Audio and Media Audio. Maybe AT&T took it out?

devilisht2003 said:
Hmmm, mine only shows Call Audio and Media Audio. Maybe AT&T took it out?
Click to expand...
Click to collapse
Your car may not support it. It is there in the BT options for the connection in the ATT version if the car can do it.

Car dash shows messaging button and it worked on my old S5 Active.

devilisht2003 said:
Car dash shows messaging button and it worked on my old S5 Active.
Click to expand...
Click to collapse
Did you deny permission to messages when you set up the connection by chance?

No, even repaired them this morning. Only ask for call history and phonebook.

devilisht2003 said:
No, even repaired them this morning. Only ask for call history and phonebook.
Click to expand...
Click to collapse
Strange. I actually have the opposite problem. For whatever reason LG doesn't offer the option to permanently deny messages permissions. It was like that on the G3 and now the G4, so even though I deny permission to messaging on the initial setup it automatically allows it every time after that and I have to go in and manually turn off message access every time I get in the car. Happens on all 3 of our vehicles and the 2 we had when we had G3s. At least with the G3 root was available and I could use AppOps to block bluetooth MAP access. One more reason my G4 is just lying on my desk unused until root (hopefully) becomes available :/

This is all I get. https://goo.gl/photos/ZYgoqZ8UGDB7Hnt16

Downloaded Bluetooth Auto Connect. One setting shows profiles. No MAP listed.....great! https://goo.gl/photos/DLk5YDxduNG2PDcX9

'Call not sent' error on Android 10 beta

Anyone having this problem where call doesn't connect with error of 'Call not sent'? This is doesn't happen when connected to Wi-Fi but happens most of the time otherwise and I have to re-try 2 times (sometimes 10 times) to get the call connected. I have tried clearing data for phone app but it didn't help. I am not seeing any reports on it in any beta discussion so I am guessing its not a beta problem? It never happened before the beta update and I installed the beta update from total reset instead of just updating.

Yes. Only happens when I am on Bluetooth connected to my car. I gave to call from the phone app instead of my driver control.

"Call not sent" error on Samsung Note10
I'm having a similar issue with my Note10, just shows "Call not sent.", whether connected or not to Android Auto or any other dock/bluetooth, it doesn't seem to fix the problem.
I have tried several active sim cards from different carriers which work fine in other phones, but in the Note10 I can only access the web and text. When trying to make a call with full signal bars and LTE next to it, it just shows "Call not sent". I've done all the usual restart, full factory reset from the recovery menu, even reflashed it via Odin with the latest firmware (N970U1_UES2BTA1) three times, then factory reset again, but it's doing the same. It seems to be a hardware problem, not a software glitch.
By the way, my phone is unlocked and I have checked the IMEI to make sure it's not blacklisted. I have also examined the charging port for any liquid damage, but it's completely clean and shiny. When I dial the test code *#0011# to compare the network status screen against a Samsung S9's, I've noticed that the "MIPI TEST SUCCESS" and "ASDiv: PASS THROUGH" at the bottom of the screen are MISSING on the Note10, which might have something to do with the failed calls.
Also, out of curiosity I have installed a couple of different phone dialers (Google Phone and Simpler Dialer), but the outcome is the same "Call not sent.".
Evidently there's a hardware problem with the Note10 series (some or all), because Samsung's own forum full of similar complaints.:=(

Same problem. Getting call not sent
Was not issue in Android 9. Only Android 10.
Galaxy note 10+ unlocked version on tmobile.
I've also had other random Bluetooth issues.
this issue got so bad, i am not able to make calls, unless i make multiple attempts.
so i just upgraded to the S20 Ultra. Same issue!!
Here are other factors and connected devices.
Connected to a Ford vehicle (Sync; 2017 Explorer)
Connected to Samsung Active2 smartwatch (but issues remained even when watch disconnected).
I've also tried to unpair / re-pair. To no avail...
Help!
Also here:
https://us.community.samsung.com/t5...-Android-Auto-after-upgrading-to/td-p/1077007

I am really glad I blocked updates, I am still running on Pie

billa said:
I've noticed that the "MIPI TEST SUCCESS" and "ASDiv: PASS THROUGH" at the bottom of the screen are MISSING on the Note10, which might have something to do with the failed calls.
(
Click to expand...
Click to collapse
I have an Exynos Note 10+ I don't seem to have this problem and when I did the test you did I got "MIPI TEST SUCCESS" but nothing about ASDiv.
Could this be a problem with the Snapdragon chipset?

ultramag69 said:
I have an Exynos Note 10+ I don't seem to have this problem and when I did the test you did I got "MIPI TEST SUCCESS" but nothing about ASDiv.
Could this be a problem with the Snapdragon chipset?
Click to expand...
Click to collapse
It certainly could be, on all other phones I always see the "MIPI TEST SUCCESS" in test mode, but not on the N970U.
It might be fixed with a new update, unfortunately there's still nothing newer available than UES2BTA1 as of right now.
I have the feeling it's a hardware issue rather than software, in which case it's not going to be fixable, short of replacing the main board.
No idea, why this started happening mostly after the last update.

billa said:
It certainly could be, on all other phones I always see the "MIPI TEST SUCCESS" in test mode, but not on the N970U.
It might be fixed with a new update, unfortunately there's still nothing newer available than UES2BTA1 as of right now.
I have the feeling it's a hardware issue rather than software, in which case it's not going to be fixable, short of replacing the main board.
No idea, why this started happening mostly after the last update.
Click to expand...
Click to collapse
Are you able to rollback?
As long as the bootloader is the same you might be able to go back to an update prior to the problem.
Not 100% sure but I believe the 5th number from the right in the build number is the bootloader version. Just need to make sure it is the same and you might be able to fix...
Sorry if I'm rambling, working on 3 hours sleep...

ultramag69 said:
Are you able to rollback?
As long as the bootloader is the same you might be able to go back to an update prior to the problem.
Not 100% sure but I believe the 5th number from the right in the build number is the bootloader version. Just need to make sure it is the same and you might be able to fix...
Sorry if I'm rambling, working on 3 hours sleep...
Click to expand...
Click to collapse
Right, but usually same bootloader version updates are just maintenance or critical security updates only.
Looks like some major changes have happened in the latest update, which could be causing the no call issue.
Just checked, and it's still the same version available.
Version: N970U1UES2BTA1/N970U1OYM2BTA1/N970U1UES2BTA1/N970U1UES2BTA1
OS: Q(Android 10)

I found a solution!
Google Voice app was the culprit. I uninstalled and so far it has been working for 2 days without issues. Tried this on both my new S20 and the Note 10+.

kingsfan33 said:
I found a solution!
Google Voice app was the culprit. I uninstalled and so far it has been working for 2 days without issues. Tried this on both my new S20 and the Note 10+.
Click to expand...
Click to collapse
But it's happening for others with or without the Google Voice app installed.
You may have had a different issue.

Chiming in late to the game with a Samsung Galaxy S20. I never had this issue with the new OS on my S10 but it started happening with the S20. It's also intermittent. Sometimes it works. I have tried unpairing and repairing. I have tried deleting the bluetooth device and reconnecting it. All to no avail. At least other folks recognize this issue and hopefully Samsung issue an update soon.

i have regerts (spelled wrong to be funny)
winol said:
I am really glad I blocked updates, I am still running on Pie
Click to expand...
Click to collapse
As nice as this phone is--I am annoyed with myself that I upgraded to Android 10--everything worked so great with 9!!! I wish there was a way to go backwards. I might investigate that, actually. I have a little downtime as of late.

I finally updated to android 10, ui 2.0, and, luckly, all is working fine, only thing I notice is that battery seems to last a little bit less…

i have Android 10 ui 2.1 with infinity rom 6.0 rom N975FD and everything works perfect including goodlock 2020

winol said:
I finally updated to android 10, ui 2.0, and, luckly, all is working fine, only thing I notice is that battery seems to last a little bit less…
Click to expand...
Click to collapse
For me, Android 10, whether UI 2.0 or 2.1
battery.... standby, is exceptional good .!
I am a power user, eg theming etc
so i don't worry or have time to worry,
about SOT ETC....
For me what matters is when , my device is sleeping.....!
/ if anything
is draining my device battery etc.
( Ihave about 200./300 apps.)
Suggestion... factory reset or did you already done that.?
See examples of device overnight
standby etc.

kingsfan33 said:
I found a solution!
Google Voice app was the culprit. I uninstalled and so far it has been working for 2 days without issues. Tried this on both my new S20 and the Note 10+.
Click to expand...
Click to collapse
THIS WAS THE FIX FOR ME! I'll have to research why Android 10 isn't playing nicely with Google Voice, but I'm glad I can hit call and it goes though, instead of hitting "send" over and over and over again!!!

S10+ Exynos, running Android 10 stock - same problem. Annoying as hell!
I can't uninstall GV because I use it for international calls.
Edit: BTW - it definitely seems to be affected by connected BT headset. As soon as I turn the BT headset off I am able to make the call (using MPOW headset, don't remember the exact model).

billa said:
But it's happening for others with or without the Google Voice app installed.
You may have had a different issue.
Click to expand...
Click to collapse
I have had this issue so many times on my S20+ unlocked. Swipe and touch to call just doesn't work. I saw this thread today when I had multiple call not sent instances. I force stopped Google voice and the problem disappeared. If I have to make an international call, I just to start Google Voice.

dhebi111 said:
I have had this issue so many times on my S20+ unlocked. Swipe and touch to call just doesn't work. I saw this thread today when I had multiple call not sent instances. I force stopped Google voice and the problem disappeared. If I have to make an international call, I just to start Google Voice.
Click to expand...
Click to collapse
Are you (were you at the time) connected to a BT headseat? It happens to me only when my headset is connected, and not just one - two different types of headseats and also happened once or twice when the phone was BT connected to my car. As soon as I disconnect the BT, all calls can be completed without a problem.

Galaxy Watch 4G LTE

Hello everyone, I've had a problem for a few days. (I am from France)
I have a galaxy S10 running Android 10
And a Galaxy watch under tizen 4.0.0.4 (I'm waiting for 4.0.0.7)
The stand-alone mode works, but the remote connected mode (4G) no longer works. However, I am good in 4g on the phone and on the watch. Also, I have activated on galaxy wearable, the remote connection box. (see picture)
Is this a problem from Samsung? Watch? Phone? Thanks for your help ?

mminoss said:
Hello everyone, I've had a problem for a few days. (I am from France)
I have a galaxy S10 running Android 10
And a Galaxy watch under tizen 4.0.0.4 (I'm waiting for 4.0.0.7)
The stand-alone mode works, but the remote connected mode (4G) no longer works. However, I am good in 4g on the phone and on the watch. Also, I have activated on galaxy wearable, the remote connection box. (see picture)
Is this a problem from Samsung? Watch? Phone? Thanks for your help ?
Click to expand...
Click to collapse
Have you enabled it with your carrier? Mine required an extra plan to be able to use the 4g with my watch.

Thanks U for your Answer.
Of course, it s actived

Sometimes I have to reboot watch to make it work

Good day to you I'm working on the assumption that it is something that has worked and stopped functioning temporarily.
I wouldn't worry about it too much to be honest.
The watch connects to the phone over LTE via some cloud servers, occasionally they have issues with getting the watch to connect with the phone effectively, it happened to me a few weeks back but sorted it's self out after a few hours.
If it's something that's been going on for a longer time than a day or so, then it's time to start troubleshooting.

renton82 said:
Sometimes I have to reboot watch to make it work
Click to expand...
Click to collapse
thanks U and i already reboot the two

step0011 said:
Good day to you I'm working on the assumption that it is something that has worked and stopped functioning temporarily.
I wouldn't worry about it too much to be honest.
The watch connects to the phone over LTE via some cloud servers, occasionally they have issues with getting the watch to connect with the phone effectively, it happened to me a few weeks back but sorted it's self out after a few hours.
If it's something that's been going on for a longer time than a day or so, then it's time to start troubleshooting.
Click to expand...
Click to collapse
thank you for the answer. I also think that it comes from samsung servers because even when my watch is connected by Wifi and the mobile in 4g (or wifi because I also tested) it does not work anymore. However, it's been over 2 days now, so I don't think it comes from the watch ... Am I wrong?

Hmmm, try uninstalling the wear app, then reinstall again, if that isn't working you can try resetting the watch to factory settings and try again, it is possible it's a Samsung service issue, definitely something isn't handshaking somewhere, 2 days seems a bit of a long time for it to be a service issue though :/

Well, I tested everything to find out where the problem could come from. However, less than one could say is that Samsung technicians are not ... How to say ... Responsive! And that's a shame. That said, the main thing is to have found (I hope) the solution, and that it could help people.
The problem came from the toggle of the request "notif arriving on lel" and which is sent to the samsung account and then that the watch receives it and by analyzing my samsung account (with a pc on the samsung site), it generates that the "cloud" part of my account was not active but in error (and no response from samsung on an e-mail that I sent to them, hence my amazement about the reactivity).
Suddenly, I had a second samsung account, I re-paired everything, put this new account in wearale (essential), checked on the samung site that cloud state "active" and the ca worked direct .....
So the mystery: why my cloud (which is used to receive notifications) was in error .... I would never know lol. Or was it a confluence between the 2 accounts? I don't think it worked before ... In advance, I completely deleted this account that had the error.
I hope this solution will be eternal lol and that it will help