my 820 stuck at logo screen .... Help please - Desire 820 Q&A, Help & Troubleshooting

actually i am not expert in htc . i dont know what happened to my phone
It stucks at the logo screen and the pc dont regonize it anymore. i think its wiped
please help me. i dont know what to do
i have HTC D820U dual sim
*** LOCKED ***
A5_TL PVT SHIP S-ON
HBOOT-3.18.0.0000
RADIO-1.101.1161.16.24
OpenDSP-v28.2.2.00546.0331
OS-1.47.1403.1
eMMC-boot 1536MB
Jun 23 2014,17:23:19.0

GaSoOoOo said:
actually i am not expert in htc . i dont know what happened to my phone
It stucks at the logo screen and the pc dont regonize it anymore. i think its wiped
please help me. i dont know what to do
i have HTC D820U dual sim
*** LOCKED ***
A5_TL PVT SHIP S-ON
HBOOT-3.18.0.0000
RADIO-1.101.1161.16.24
OpenDSP-v28.2.2.00546.0331
OS-1.47.1403.1
eMMC-boot 1536MB
Jun 23 2014,17:23:19.0
Click to expand...
Click to collapse
Are you sure its HTC desire 820U dual sim ?
&
A5_TL ???

GaSoOoOo said:
actually i am not expert in htc . i dont know what happened to my phone
It stucks at the logo screen and the pc dont regonize it anymore. i think its wiped
please help me. i dont know what to do
i have HTC D820U dual sim
*** LOCKED ***
A5_TL PVT SHIP S-ON
HBOOT-3.18.0.0000
RADIO-1.101.1161.16.24
OpenDSP-v28.2.2.00546.0331
OS-1.47.1403.1
eMMC-boot 1536MB
Jun 23 2014,17:23:19.0
Click to expand...
Click to collapse
2 simultaneously press the volume buttons and the power button long hold

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