Hello
I currently have an LG G3 D855 with a software version of v20m, and an android version 5.0. This phone used to work perfectly with Vodafone when I was using the phone almost a year ago. I rooted the phone, and about 2 months after rooting, the play store couldn't establish a reliable connection to the server. About a month later the phone's digitizer broke (I'm trying to give as much information as possible whether relevant or not). I was given a Sony Xperia Z3 to use until 2 weeks ago, the digitizer has again, broke on this phone. Luckily beforehand, I performed a D.I.Y fix on my LG G3, and wanted to return to using this. I believe I updated the phone to android 5.0 (as stated earlier) and I am not too sure whether or not the software was updated from v10L to v20m (this could be wrong). The google play problem still persists (But This is not the problem I am currently focusing on), but now, after getting a new sim (since the nano sim from the Xperia does not fit in the LG G3) and transferring my number over, the LG G3 just continues to search for a network and never connects. I attempted to perform a stock factory firmware reset using two different methods: I followed the tutorial found on lg g3 root . c o m (I cannot post urls as a new member) and used the .tot and .dll file for v10E. after the flash tool stated 'ready', and I removed and reconnected the device as the tutorial states, After 2secs the program prompts 'FAIL; Model Information Check Fail. I also used the method from lg - phones . o r g and used the .kdz file for v10L and v20m. neither versions worked, as on the last stage, another window pops up (which I left alone, as the tutorial says to leave it) and the s/w update moves only to 15% and does not move further. I also tried clicking ok on the window that pops up (which by the way, the window states the phone is disconnected, or there is something wrong with the server connection, please try again in a moment) and the flash tool quits.
I have stayed up till 3am for 4 nights in a row. I have tried everything I have thought of, and now as I type this I have paid for an unlock code incase the phone has decided to lock itself to a carrier other than Vodafone. Any help would be very greatly appreciated as I currently do not have any phone.
Related
Last week, LG G3 notified me of software upgrade, I was running 10i at that time. So I went ahead and upgraded. I was expecting to get 10L but somehow it upgraded from 10i to 10J. So now I am running V10J-SEA-XX. I am not able to get OTA update as it shows that I am running the latest version which is not true. It shows last update on 24th Oct 2014. I am in India, phone was purchased from Dubai.
In hope to get 10L, I installed the LG Mobile Software Tool and to my pleasant surprise, it showed me an upgrade. I started the upgrade process, it download 1136.13MBytes of upgrade and started upgrading my phone. It failed in first attempt and it prompted me to remove battery, restart and press retry button which I did.
On Second attempt, everything went smooth, phone was rebooted in the firmware download mode, I could see 0-100% progress and the entire upgrade completed as expected.
However, when phone was restarted, I see that I am still on the same software, V10J-SEA-XX. It even shows last update on 24th Oct 2014 ( OTA date). I restarted LG Mobile Software Tool and it again shown the update available. When I choose to upgarde, it again downloaded the same 1136.13MBytes file. This time upgrade process completed in first time itself. Unfortunately, I am still on the same version.
Any help will be appreciated.
I read on the thread somewhere exactly same issue as yours and someone suggested that u should change your port to 41...
Doa bit of research and u will find the solution !
mustang2012 said:
I read on the thread somewhere exactly same issue as yours and someone suggested that u should change your port to 41...
Doa bit of research and u will find the solution !
Click to expand...
Click to collapse
Well, I saw a few threads, not sure the one you suggested but that solution is possibly applicable if the device was not recognized. Here I could see the progress on both LG tool and mobile so both are communicating fine. Pls correct me if I am wrong.
Anyway, changed the port to COM41 and trying again.
Update: Repeated the entire procedure with COM41. This solution doesn't work. I am still on the same V10J-SEA-XX.
.
Bump...can anyone help?
Thanks
Same Problem
Hi there sorry I can't help but I have the same problem.
Live in the UK but purchased an SEA version. Didn't realise it would cause me such an issue.
Unfortunately, I don't want to root my phone as it will possibly disable my Barclays Bank Mobile Banking app which is pretty useful to me.
My only hope is that LG will upgrade the SEA version to L when it does all the other regions as well.
KaidM said:
Hi there sorry I can't help but I have the same problem. Live in the UK but purchased an SEA version. Didn't realise it would cause me such an issue. Unfortunately, I don't want to root my phone as it will possibly disable my Barclays Bank Mobile Banking app which is pretty useful to me.
....
Click to expand...
Click to collapse
I am fine with rooting if that solves an issue. Any lead?
I just received an OTA update but it only updated to v10K, strangely no v10L yet.
contacted lg
Someone asked lg uae this question and what they have said is that the v10j or which ever one youve got for the region of ur phone is the same as the other regions' v10L or v10n and it isnt more advanced than ur version of v10...
(I cant post links because i am a new user)
Evidence is on the LG UAE twitter @lggulf approx 25 postd down
I live in uae and my g3 updated to 10k today
Hi,
I bought a LG G3 from Ebay which was blocked on AT&T for using it both in the USA and in Europe (I choose this model for its frequencies supported). It is a D850 model as you can expect.
After receiving it, I unlocked it to run different carriers. I rooted it as well.
I want to install the AT&T 5.0.1 update from OTA (I don't care about root right know). But I have one big problem. I keeps saying that my software is up to date which is wrong. Is it because I'm on T-Mobile right know and AT&T blocks the update ?!
I'm using build D85010d. right know and I never had a software update notification. I've tried to set my phone date to a couple days forward as suggested by Android Police. No luck.
I just want to have the update. After that if it says "you are rooted, you can't install", I will unroot it and reinstall.
Is there any way to update manually ? I heard it's impossible thanks to AT&T.
This is beginning to irritate me.
Thank you in advance
picobuntu said:
Hi,
I bought a LG G3 from Ebay which was blocked on AT&T for using it both in the USA and in Europe (I choose this model for its frequencies supported). It is a D850 model as you can expect.
After receiving it, I unlocked it to run different carriers. I rooted it as well.
I want to install the AT&T 5.0.1 update from OTA (I don't care about root right know). But I have one big problem. I keeps saying that my software is up to date which is wrong. Is it because I'm on T-Mobile right know and AT&T blocks the update ?!
I'm using build D85010d. right know and I never had a software update notification. I've tried to set my phone date to a couple days forward as suggested by Android Police. No luck.
I just want to have the update. After that if it says "you are rooted, you can't install", I will unroot it and reinstall.
Is there any way to update manually ? I heard it's impossible thanks to AT&T.
This is beginning to irritate me.
Thank you in advance
Click to expand...
Click to collapse
have you found any solutions to this? i'm using an unlocked att G3 as well (although not blocked) and I can't figure out how to update. i even tried to put someone's ATT sim in it and it still said it was up to date, which is completely false. god i hate att. can't update, can't use Qi charging, can't do anything.
I can't update my lg g3(d855) too. It's have the 4.4.2 kitkat and i want upgrade it to 5.0.1 lollipop.
Plzz help if u find a solution to this problem
Same issue .......how to update to lollipop manually ....................... if someone can help it will be appreciated :good:
I am having an issue with the AT&T Lollipop update, as well. I bought a D850 from eBay on KitKat 4.4.2, and when I inserted my AT&T MVNO SIM and checked for updates, it found the Lollipop update. It started downloading, but about 2/3 of the way through, the display shut off (I had it set for 15 minutes). When I got the display back, this action had stopped the download, and it did not continue. Now, when I check for updates, it just says I have the current version. I have run system resets, and tried a different AT&T SIM, but I can't get the Lollipop download again. Does the start of a FOTA download set a flag somewhere that prevents re-downloading?
Only thing I could think of is asking for a .kdz file for your phone and carrier and then flashing that using the LG Flash Tool
unable to update D850
I have the same issue. I have a D850 AT&T version and my is not showing any update available. I am in 4.4.2. Any solution how to update? Please help. Thanks to all
I'm another victim of this. Have someone found a solution? I'm desperated. And sad, I feel scammed.
At&t LG g3 d850
Hi, I'm New in the XDA forum.
My name is Neeraj
And when I saw your post, I found me.
What ever you do please don't do custom rom update.i found that in a hard way.
Like you I too bought one from ebay, at&t logo but unlocked, and while trying to update says it's up to date.
Later I found out I need at&t SIM to update the phone. Because it's only network unlocked not the entire phone. It still got some sorts of at&t restrictions.
Any way I went and rooted, installed twrp, and cm13 6.0.1 then Walla my phone goes into reboot loop and when it finally opens up the network doesn't work.
By the I'm in Australia , temporary residence and I don't have at&t SIM.
So good luck and infact i'm hoping some one will guide me too
I fixed it, don't know exactly if it will work on others.
But what exactly I did was search Google download official stock rom for at&t LG G3 D 850 ( KitKat or lollipop), flash the rom and Walla got my IMEI number restored and it fixed my boot loop problem.
Then backed up by all data, IMEI, etc and then flashes back to custom CM marshmallow. Now all is well. ?
Hope it this will help some one aleast a newbie lie me
Hello XDA,
I got an LG G4 gifted, and as one of the first things I want to do is to root it. However I seem to have quite some difficulties with it.
My previous phone was a Nexus 4, and I simply rooted with 'Nexus Root Toolkit'.
For this phone there appears to be many, different ways to do that.
First thing I need to be sure is what exact model my G4 is.
In 'Phone Info > Hardware' it simply says H815. In the LG Mobile Support Tool it says H815B (Which gives no result on Google). The phone is from Germany if it helps.
Second thing is that it says I can update to SW version v10c. But when I download the update, it simply throws a 'Invalid Software Package' error at the end of it. The LG Mobile Support Tool says I have no update avalaible instead.
Third thing is that I don't remember if I have to unlock the bootloader to root my phone (did that only once on my N4, forgot if it's needed). If yes, can somebody link me to the appropriate page? (I've read around LG itself released a tool to unlock that?) (Also, I will loose all my data IIRC?)
Last thing, obviously, the most appropriate Root guide for my model. I've read many of them, one requires you to have linux on your PC (Which is a nope), others mentions '10c' (which I suppose is the update I'm unable to get). So far I got myself only very confused. (Root voids warranty? IIRC LG still covers phone with root?)
Thanks in advanced for your help
EDIT: Currently trying with LG Bridge software, seems to work and says my phone is H81520A (So I suppose the part after the device code is the 'SW Version' ?).
EDIT2: Apparently updating with that software worked. Now on v10c (Marshmallow 6.0 - Unless there are other updates waiting)
You can indentify your model by adding your IMEI to the following link: csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=
(look for the field buyer)
The unlock process is described in this thread.
But don't fash SuperSu If you are on Android 6.0, because it will fail to boot. First flash an custom kernel (like this) and then SuperSu.
If you're unable to unlock the bootloader, then there is no possibilty to get root on Android 6.0.
Thanks. It says DEU at the buyer line.
D(eutschland)EU(Europe) I suppose.
And thanks for the link. In the kernel page it says 'download 20a or 20b? What's that number? So I need a Kernel that inclused SuperSU as flashing it on its own will cause that problem in few words?
What about this? http://forum.xda-developers.com/g4/development/repack-kernel-root-android-6-0-t3232387
From what it seems, it's a custom kernel + root. Would I still need to unlock the bootloader? Perhaps using the 'LG Site' section from the thread you linked (http://forum.xda-developers.com/g4/general/unlock-bootloader-install-twrp-root-t3128241)?
The software versions are quite strange on lg phones. 20A was the first test version that was released in poland. The official version now is 20B but phones with a branding have different versions. For example my phone has a vodafone branding and has the version 20A, but it is the same as unbranded 20B. (so it's really strange some times)
Look what is written in the settings under software information.
You need to unlock your bootloader to root your phone on Android 6.0 (this will void your warranty). You're right, it seems that SuperSu is already integrated in the kernel so you don't have flash SuperSu separately. But i am not complete sure because i didn't unlock my bootloader.
Thanks a lot for your help.
I managed to unlock the bootloader, but then I fuffed up..
Accidentally installed SuperSU (Was following that guide, and forgot about what you said).
Now the phone is kinda stuck at the very start, with the LG Logo (Not the animated one, the very first one)...
I'm hopeless now? D:
EDIT
I'm trying to recover with this video (LG G4 KDZ Firmware Restore Unbrick and unroot tutorial -- can't post links yet..)
But the LGFlashTool throws an error at 9% (imgur link -- can't post them fully yet) imgurDOTcom/pR1NYHD
EDIT2
Apparently I'm trying to flash a KDZ with Android 5.x while I'm on 6.0, which is a no. Will try with a 6.0 KDZ if I find one...
Else I hope for LG assistance (Or Amazon support, since the phone is less than 1 week old)
EDIT3
No luck with KDZ, but now the phone is going past to the animated logo, but being stuck there..
EDIT4
This saved me: http://forum.xda-developers.com/showpost.php?p=63843511&postcount=146
Worked perfectly, my phone is back and fully working
Sorry, i wasn't online the last couple of hours, but i'm glad that all worked out for you
X0rzist said:
Sorry, i wasn't online the last couple of hours, but i'm glad that all worked out for you
Click to expand...
Click to collapse
No problem, you were of great help.
I'm currently not trying to root until there is a safe procedure to do so for 6.0
I don't think that there will be an easier option in the near future. You can make a backup with twrp and try to flash the kernel again.
Mmm, currently I have only the bootloader unlocked. No root, no custom recovery.
I don't feel like to play more with these stuff in the near future, after I nearly bricked the G4
Perhaps later on.
Hi I bought a refurbished LG G4 and I set it up and used it for one day and it was great. But I went into the about section and noticed that it wasn't running Android 6.0 yet so I connected it to LG bridge and updated it through the program. Next thing I know after it finished updating it booted into encryption mode asking for a password. I try enter something and it goes to 29 attempts out of 30 if I try it again it just stays there and doesn't change or or go below 29 it has now randomly changed into Chinese too.
I contacted the company I bought it off and explained it to them and said there should have been an explanation in my package. But there wasn't.
It's not allowing me to boot into recovery and I have no idea what to do.
I used this phone for one day and spent a lot of money on this phone and I have no idea what I can do to fix this situation.
thomas.wesley said:
Hi I bought a refurbished LG G4 and I set it up and used it for one day and it was great. But I went into the about section and noticed that it wasn't running Android 6.0 yet so I connected it to LG bridge and updated it through the program. Next thing I know after it finished updating it booted into encryption mode asking for a password. I try enter something and it goes to 29 attempts out of 30 if I try it again it just stays there and doesn't change or or go below 29 it has now randomly changed into Chinese too.
I contacted the company I bought it off and explained it to them and said there should have been an explanation in my package. But there wasn't.
It's not allowing me to boot into recovery and I have no idea what to do.
I used this phone for one day and spent a lot of money on this phone and I have no idea what I can do to fix this situation.
Click to expand...
Click to collapse
not sure if flashing stock firmware will help... now the question is what version of android has right now.?
you can try the back to stock guide... not sure if it will erase everything .. but if you going to downgrade lets say you took the last update antiroll back 3 you can only downgrade to a firmware that its the same antiroll back version.. the last update from my variant its v3.. so ask first... then download firmware flash an d hope its wipes all and start from scrath..
http://forum.xda-developers.com/g4/general/guide-lg-g4-stock-firmware-to-stock-kdz-t3107848
It says on the website that it's running Android 5.1.
I tried the KDZ method last night and I would get and error when the upgrage was at 9%.
It's a refurbished phone, if that makes all the difference?
thomas.wesley said:
It says on the website that it's running Android 5.1.
I tried the KDZ method last night and I would get and error when the upgrage was at 9%.
It's a refurbished phone, if that makes all the difference?
Click to expand...
Click to collapse
not sure, you best bet is to post that problem in that thread and provide all info and pic of error..
Use LGUP or LG FLASH TOOL 2014 for going back to the same kdz u were on? Also try to remember when u bought the phone did it had update center when u go into "about" u didnt try OTA via wifi?
There is good information on this forum on how to root your k428 (https://forum.xda-developers.com/lg-k10/development/root-twrp-rom-t-mobile-k428-k10-t3582493)
This however, is not possible on anything later than the 10f(?) firmware, due to there being a December 15, 2016 security update.
Firmwares I am pulling from: https://lg-firmwares.com/lg-k428sg-firmwares/
My K10 is on the most recent update 20h(?), the only thing I've done is unlock the bootloader. I'm trying to get it down to an earlier firmware version to be able to root. I have tried:
Uppercut with LGUP:
There are two separate errors I get with this. One is when I select refurbish and it gets to about 4% (On LGUP, not the phone) and it says my ".kdz does not allow refurbishing" or something along those lines.
I have tried update as well, and I get an error at 14%(on LGUP, 10% on device) and I get "invalid command response code" (image attached)
I have tried both of these options with 3 different .kdz files, so the problems aren't just unique to one file.
LG Flash Tool 2014:
When I start there is an error saying no connection to the server and no progress indicated on the phone or computer, even after maybe 1/2 hour.
After LGUP, I do have to bring my phone back with LG Bridge Update Error Recovery, but interestingly no data is lost at all so clearly my phone is not being wiped at all.
How have people successfully downgraded their k428 and how do I?
Also, is the k428 the same as the k428sg? I can't seem to figure this out and the firmwares website has slightly different specs.
I have another phone, just really hoping to switch to this one is it seems quicker, isn't running Touchwiz, has a decent camera, more storage... I won't be switching if I can't get this rooted because I have been spoiled by rooted devices.
der_cobester said:
There are two separate errors I get with this. One is when I select refurbish and it gets to about 4% (On LGUP, not the phone) and it says my ".kdz does not allow refurbishing" or something along those lines.
I have tried update as well, and I get an error at 14%(on LGUP, 10% on device) and I get "invalid command response code" (image attached)
I have tried both of these options with 3 different .kdz files, so the problems aren't just unique to one file.
[...]
After LGUP, I do have to bring my phone back with LG Bridge Update Error Recovery, but interestingly no data is lost at all so clearly my phone is not being wiped at all.
[...]
Also, is the k428 the same as the k428sg? I can't seem to figure this out and the firmwares website has slightly different specs.
I have another phone, just really hoping to switch to this one is it seems quicker, isn't running Touchwiz, has a decent camera, more storage... I won't be switching if I can't get this rooted because I have been spoiled by rooted devices.
Click to expand...
Click to collapse
Having very similar issues, at the moment stuck in a "Firmware update" loop with a T-Mobile K10 K428, after trying to downgrade from 7.0 to 6.0.1.
How are you reverting it to useable form with the LG Bridge app?
It only tells me I have the latest update then goes away.
[nevermind, this part worked]
Managed to bring the device back to functional 7.0 state, but have found no way to downgrade back to 6.0.1.. the regret I feel for allowing the update to happen before rooting the device is indescribable in frikkin words.
Hopefully someone somewhere is working on the root of this computer in Android 7.0, I have 3 of these and I need to do the root to unlock them
last Friday I could downgrade a version 10R to 10G and rooted .
but since yesterday I'm with another to downgrade but am getting error while modem part flashing .
version was 20H , I noticed once upon 20 no possible to back In 10 .
psytr0nic said:
last Friday I could downgrade a version 10R to 10G and rooted .
but since yesterday I'm with another to downgrade but am getting error while modem part flashing .
version was 20H , I noticed once upon 20 no possible to back In 10 .
Click to expand...
Click to collapse
i have been trying to make nougat downgrade to marshmallow for months. still no results. most i get is phone simply not booting OS.
SO,there is no way to downgrade from 20g?
what about about using special tools like Octoplus Box andZ3X Box?
anyone tried?
---------- Post added at 07:54 PM ---------- Previous post was at 07:53 PM ----------
SO,there is no way to downgrade from 20g?
what about about using special tools like Octoplus Box andZ3X Box?
anyone tried?
Worked Fine, min was a K428 with build number MMB29M, sec patch 2016-08-01
I did it as its posted step by step.
Nice Job!