Wifi not working at all - G4 Q&A, Help & Troubleshooting

Hi there, no matter which ROM I flash I cannot connect to wifi. Nothing shows up in the setup. When I skip it and finish set up I still cannot see anything and sometimes I can't turn wifi on. I'm wondering if it has anything to do with the fact I had flashed the 20c files and the roms are not compatible. Can't find the 20c files anywhere.

I don't think that 20c files out so far

Must have been the 20b ones then. I have reflashed them and still have the same issue. I cannot turn wifi on.

The issue was resolved by sending the phone back to LG. They fixed it by replacing the motherboard.

Related

Intermittent data connection

My phone started turning on and off its 3g connection. Wifi works solid.
I'm on a good signal area. It's not like the 3g is on and I can't connect in anything.
The problem is that the phone turns on and off. It doesnt fix the 3g connection.
Also, Checkin service it's draining the battery a lot.
Looks like a software problem with Google Play Services and its Connection checking service.
Anybody have seen this problem?
thanks in advance.
Starting to worry right now. Did a factory reset on a flashed V10j KDZ and it didn't change.
TWRPed a 20A Lollipop rooted ZIP and it didn't change. Right now I'm trying to go back stock using LG PC Suite.
I can't understand why this can be a hardware problem because 3G actually works but it keeps constantly getting on/off in ~10 seconds intervals.
Looks like a bad system file that is messing with it.
EDIT: Also, the phone can't search for mobile networks anymore. I just tell it to do a manual search and it can't find anything.
What would this be? Modem file broke? WTH.
alfablac said:
Starting to worry right now. Did a factory reset on a flashed V10j KDZ and it didn't change.
TWRPed a 20A Lollipop rooted ZIP and it didn't change. Right now I'm trying to go back stock using LG PC Suite.
I can't understand why this can be a hardware problem because 3G actually works but it keeps constantly getting on/off in ~10 seconds intervals.
Looks like a bad system file that is messing with it.
EDIT: Also, the phone can't search for mobile networks anymore. I just tell it to do a manual search and it can't find anything.
What would this be? Modem file broke? WTH.
Click to expand...
Click to collapse
I have random disconnects/drops too, Although my 3G/LTE icon never actually goes away, just the signal.
Personally I would suspect your modem as #1 suspect.
Factory reset rarely fixes much, I would try re-flashing the phone.
If KDZ flash doesn't fix it maybe try a tot & dll flash using LG Flash Tools with modified megalock.
It definitely looks like a modem issue BUT it can be a your os. I had issues where my modem wouldn't flash from a stock flash on my S4, But manually flashing my modem would SOMETIMES work, I would have to flash the modem a few times usually before it would actually flash.
I had problems before but it was caused by network. Did you tried with different SIM card from other network?
I have the same problem and couldn´t fix yet... Didn´t try to use another SIM card to check if is a network trouble, but it´s driving me crazy to be without connection and a huge battery draining...
Any other ideas?
viniciuscordeiro said:
I have the same problem and couldn´t fix yet... Didn´t try to use another SIM card to check if is a network trouble, but it´s driving me crazy to be without connection and a huge battery draining...
Any other ideas?
Click to expand...
Click to collapse
Just try with other network SIM. I had same problem long time back with Nokia n96, Motorola defy and some other phones. Some of time it helped to set phone only to use 2g network. That was happening the most of time when i used VIP network in Serbia.
Setting only 2g signal helped sometimes but after changing SIM card, problem was solved.
This problem happen to me without reason and after some time i tried same network again, there was no problems.
Probably a different SIM will correct the problem, because after a lot of trial and error changes I realized that the current Network APN (you can reach going on Mobile Networks inside Connections and Networks [translation] in the Settings) was faulty. I deleted the APNs and made a restore. (Delete and Restore are the only options inside Network APNs).
I imagine that changing SIM cards from another carrier will reconfigure the APNs and probably fix the problem.
I´ve tried a different SIM card and didn´t found any troubles, but when I put mine, the problem come back again... So it´s a problem with my carrier. I´ve deleted the APN settings, restart, restore, restart again and didn´t solve. I´ll call them to check if they are experiencing any network issues.

WIFI will not turn on

Hi guys i have a lg g3 that has been running fine on kitkat
it the received the lollipop update OTA and all went fine apart from now it wont turn the WiFi on
you can click it on and it moves to on but seems to be always trying to turn on..?? without turning on.?
any ideas..?
I have done a reset etc still no joy
Did you try to reflash? (I think that you mean by resetting that you full wiped your phone and not reflashed the rom)
KingOfDope said:
Did you try to reflash? (I think that you mean by resetting that you full wiped your phone and not reflashed the rom)
Click to expand...
Click to collapse
Yes after it updated to lollipop I lost the ability to turn on wifi..
It was there to turn on but would not it showed it trying to turn on but just hung trying to turn on..device updated from kitkat to lollipop via its own update OTA.
Cn not work it out
sas007 said:
Yes after it updated to lollipop I lost the ability to turn on wifi..
It was there to turn on but would not it showed it trying to turn on but just hung trying to turn on..device updated from kitkat to lollipop via its own update OTA.
Cn not work it out
Click to expand...
Click to collapse
Try flashing the correct modem
KingOfDope said:
Try flashing the correct modem
Click to expand...
Click to collapse
Why or how could I do that..
Device was on stock kit Kat and it updated itself to lollipop..
Sent from my LG-D855 using XDA Free mobile app
Same issue here.
I get around it by forgetting network then just signing in again. Wifi works perfectly until I leave the house and return later. Then I just do the above and viola, working wifi.
I've checked with speed test app and wifi is definitely working.
Funny thing is, if I switch off wifi then turn back on it also works.
Only when ive left home and returned later does this bug arise.
Hello guys,
This thread is a little bit old, but I am curious to know if you found a workaround for this issue.
I have the same problem as the OP (not at the second poster): since I received Stock Lollipop the WiFi won't turn on. When I try to, it says "turning on" for a while then acts like it is off.
I just bought my LG G3, NCIX the reseller, refuses to refund me or replace my phone...
I performed several factory resets and tried to flash different KK stock Roms. The weird thing is that the WiFi works with KK...
Thanks for your help.
Identical experience here.
I recently got a D855 16GB, which was on stock unbranded V10a, jumped through several OTA updates through V10g, V10j, and V10k (IIRC) all with wifi working fine before getting the lollipop upgrade OTA for V20c.
Immediately wifi will not switch on - the switch itself is on, but with the off section a lighter grey compared to the bluetooth switch.
On the wifi screen itself it says "Turning Wi-Fi on..." but after a while the switch reverts to off.
It's now had OTAs to V20e and V20h, but wifi is dead on both versions.
Note that this is stock and unrooted (never rooted) so I can't believe it's something I've done. Next trick will be to root and poke around /data/misc/wifi.
Does bluetooth work or the problem is only with the wifi? I also have the same problem, wifi, bluetooth is not working and when I check in the settings the mac adress it says "unknown".
Sent from my Onda V975m using Tapatalk
Accountability
Unfortunately this isn't a unique problem. There have been countless bad updates from multiple manufacturers. In this litigious world, I'm surprised no one has sought damages for bad updates that effect usability.
I have the same problem from yesterday. wifi and bluetooth seem to be turning on but they never turn on. i've done many factory resets but it didn't work. has someone found a solution?
^^^ Exactly the same issue. Would love a solution!
Same issue. Tried Hard and soft reset and have also updated firmware using LG Mobile Support Tool but had no success.
sazi said:
I have the same problem from yesterday. wifi and bluetooth seem to be turning on but they never turn on. i've done many factory resets but it didn't work. has someone found a solution?
Click to expand...
Click to collapse
ok, after 24h with this problem I think I got it back to working. Let me explain what have I done:
1. Mine is a dual sim model, that I bought in hong kong by the end of 2014.
2. Yesterday, I removed sim #2 (no longer needed), without removing the battery. I had a couple of messages indicating to restart the phone, blah blah. Can't remember if I finally restarted it or not.
3. This morning I saw no wifi connection in my phone, only 3G. Tried to start wifi in the quick access menu, but this kept blinking, never starting wifi. Restarting phone... nothing. turning off bluetooth... nothing.
I figured out that the problem had to be related with the SIM as this is the last thing I had done with the phone. Thus, I tried this, with success:
4. I turned off the phone, changed sim from slot #1 to slot#2 and started the phone. Wow, it worked for some minutes, then stopped, then started again. Well, a good sign.
5. Changed again sim from slot #2 to slot #1: Wifi working again. After some time it stopped working, but soon started again. Hasn't given me more problems (after only 30 min, that's true).
Hope it helps.
jimbobmcginty said:
Identical experience here.
I recently got a D855 16GB, which was on stock unbranded V10a, jumped through several OTA updates through V10g, V10j, and V10k (IIRC) all with wifi working fine before getting the lollipop upgrade OTA for V20c.
Immediately wifi will not switch on - the switch itself is on, but with the off section a lighter grey compared to the bluetooth switch.
On the wifi screen itself it says "Turning Wi-Fi on..." but after a while the switch reverts to off.
It's now had OTAs to V20e and V20h, but wifi is dead on both versions.
Note that this is stock and unrooted (never rooted) so I can't believe it's something I've done. Next trick will be to root and poke around /data/misc/wifi.
Click to expand...
Click to collapse
HELLO
I have exactly the same problem and I think we're not the only...
D855 :
-Wifi and Bluetooth doesn't work.
-Wifi keep turning on itself and the battery drain..
-3g/4g works perfectly.
-Downgraded on kk and Wi-Fi works so it is not a hardware issue
-Even on fulmics Rom Wi-Fi and Bluetooth doesn't work
HEELP ME PLEASE
Got the same problem here. I have my G3 since november 2014 and recently I rooted it to install CM 13 on it and Xposed bcs I got tired of the laggy software of LG. One morning I woke up to drink some water and saw my phone restarting a lot of time... ok I thought its a simple bootloop. Tried to install CM again, didnt fix it. Flashed stock software and still... Bought new battery and new power flex and the problem is still there. I go into download mode, installed the software with LGs support tool and got pass the bootloop, but now wifi nor bluetooth works. I thought it's the software so I dared myself again to root it and installed TWRP and CM13, but it wouldn't boot. I installed then Liquidsmooth, based on CM13, and got it to boot up, but in the configuration menu where WiFi is needed to be added it couldn't turn on. I skiped it and in the middle of the process it started again to restart. I don't know if it's a hardware based problem or software... But I would like to try everything out before I have to buy a new phone.
SoulEater45 said:
Got the same problem here. I have my G3 since november 2014 and recently I rooted it to install CM 13 on it and Xposed bcs I got tired of the laggy software of LG. One morning I woke up to drink some water and saw my phone restarting a lot of time... ok I thought its a simple bootloop. Tried to install CM again, didnt fix it. Flashed stock software and still... Bought new battery and new power flex and the problem is still there. I go into download mode, installed the software with LGs support tool and got pass the bootloop, but now wifi nor bluetooth works. I thought it's the software so I dared myself again to root it and installed TWRP and CM13, but it wouldn't boot. I installed then Liquidsmooth, based on CM13, and got it to boot up, but in the configuration menu where WiFi is needed to be added it couldn't turn on. I skiped it and in the middle of the process it started again to restart. I don't know if it's a hardware based problem or software... But I would like to try everything out before I have to buy a new phone.
Click to expand...
Click to collapse
I'm not the only one
I don't understand why it doesn't work because if you downgrade on kk versions your wifi & bluetooth will be back...
tchointeur said:
I'm not the only one
I don't understand why it doesn't work because if you downgrade on kk versions your wifi & bluetooth will be back...
Click to expand...
Click to collapse
Have you maybe tried to change the kernel of your device? I have never done that so I am scared if I would damage something.
http://forums.androidcentral.com/google-nexus-7-tablet-2013/306730-wifi-stuck-turning.html
Here someone says it's the kernel that is having problems and installing a new one and going maybe back to the old one will fix it.
SoulEater45 said:
Have you maybe tried to change the kernel of your device? I have never done that so I am scared if I would damage something.
http://forums.androidcentral.com/google-nexus-7-tablet-2013/306730-wifi-stuck-turning.html
Here someone says it's the kernel that is having problems and installing a new one and going maybe back to the old one will fix it.
Click to expand...
Click to collapse
Maybe but wich kernel do we haveto use? Even on fulmics 5.3 it doesn't work!
tchointeur said:
Maybe but wich kernel do we haveto use? Even on fulmics 5.3 it doesn't work!
Click to expand...
Click to collapse
I installed CM13 and in the setup screen I actually had wifi and I could connect to my router. It was kinda strange. But bcs I have some problems beside wifi, the reboot thing, I couldn't test out if it works too. Try flashing CM13 or ROMs that are based on it like Liquidsmooth. Maybe it will help.
SoulEater45 said:
I installed CM13 and in the setup screen I actually had wifi and I could connect to my router. It was kinda strange. But bcs I have some problems beside wifi, the reboot thing, I couldn't test out if it works too. Try flashing CM13 or ROMs that are based on it like Liquidsmooth. Maybe it will help.
Click to expand...
Click to collapse
I tried flashing other roms but twrp says "unmount of /system failed: no such volume " "script succeeded: result was (0.20000)".. when i restart it's on bootloop NO CHANCE

LG G3 4G Network Drops

So the problem I'm having with my G3 is that the Network either drops and comes back repeatedly or completely drops and does not return. This only happens on 4G. When I go into network settings and change network mode to 3G it works fine and I get a constant signal all the time.
I have been using Fulmics ROM and I thought maybe that was the issue. But it wasn't.
I tried 3 different sims from three different carriers (Three, EE, O2) on several stock firmwares. (20N, 21C, 30A, 30F).
Each scenario is the same; network drops when phone is on 4G network mode, but its fine on 3G mode.
However, I have noticed that if I leave Wifi OFF allowing 4G data to connect first, then its fine. I can even turn Wifi ON again and the network is stable. I can even turn Wifi and Data OFF and the network is still stable.
But, if I toggle aeroplane mode, where Wifi connects first or where Wifi and Data is turned OFF; I am back to the network dropping.
Also, I live in London UK so there should not be any signal issues. Can anyone tell me why this is happening. I doubt it's software issue as I've tried several firmwares.
Any help is appreciated.
Mate I'm afraid there is a high possibility it's the Fulmics ROM.. I'm still trying to read up on the issue myslef, there's a ton of reports in the Fulmics thread and around.

I'm using an UK bought LG G3 as well (from Three) and started experiencing similiar issues after I flashed Fulmics. Even tried rolling back to 4.4.2 using a .tot file but didn't really help me.
Still scouring all around trying to find how to fix the issue..
engmia said:
Mate I'm afraid there is a high possibility it's the Fulmics ROM.. I'm still trying to read up on the issue myslef, there's a ton of reports in the Fulmics thread and around.

I'm using an UK bought LG G3 as well (from Three) and started experiencing similiar issues after I flashed Fulmics. Even tried rolling back to 4.4.2 using a .tot file but didn't really help me.
Still scouring all around trying to find how to fix the issue..
Click to expand...
Click to collapse
Hmmm looking back now this issue did start when I first installed fulmics 3.5. But shouldn't everything revert back to stock when you reinstall stock firmware.
thufz9585 said:
Hmmm looking back now this issue did start when I first installed fulmics 3.5. But shouldn't everything revert back to stock when you reinstall stock firmware.
Click to expand...
Click to collapse
That's what I thought but I guess it's a little bit more tricky.
Anyways I think I managed to restore some kind of stability in the signal, still unsure about the process though. Seems that different stuff are working for different people. In a few days I hope to have some information to give you how to fix it.
In the meantime try checking the Fulmics thread for ideas and suggestions (that's where I start off from).
engmia said:
That's what I thought but I guess it's a little bit more tricky.
Anyways I think I managed to restore some kind of stability in the signal, still unsure about the process though. Seems that different stuff are working for different people. In a few days I hope to have some information to give you how to fix it.
In the meantime try checking the Fulmics thread for ideas and suggestions (that's where I start off from).
Click to expand...
Click to collapse
Yeah let me know when you find a fix. Really appreciate the help.
One thing that is sort of a temporary fix for me, works on Three, EE and O2 (only ones i tried), is connecting Data first when on 4G mode.
So if I toggle airplane mode and if Wifi connects first then the network drops or keeps refreshing.
But, if I leave Wifi OFF and Data establishes a connection; the network is stable and I can then turn Wifi On again and the network will remain stable.
I just have to make sure the network does not lose connection (i.e. tunnel or airplane mode), and if it does ensure Data connects first.
Also, another thing. After I reinstalled Fulmic 5.3 it seems 4G mode is sort of stable. As in when on 4G mode instead of dropping the network it connects via 3G automatically. But this only happens with Three.
thufz9585 said:
Yeah let me know when you find a fix. Really appreciate the help.
One thing that is sort of a temporary fix for me, works on Three, EE and O2 (only ones i tried), is connecting Data first when on 4G mode.
So if I toggle airplane mode and if Wifi connects first then the network drops or keeps refreshing.
But, if I leave Wifi OFF and Data establishes a connection; the network is stable and I can then turn Wifi On again and the network will remain stable.
I just have to make sure the network does not lose connection (i.e. tunnel or airplane mode), and if it does ensure Data connects first.
Click to expand...
Click to collapse
Okay here is what worked for me - open this guide and download the Three specifiic Lollipop and Marshmallow .kdz files.
Flash the stock Marshmallow firmware first using the LG Flash Tool method. Your phone probably won't automatically get recognized since you're running Fulmics now so you'll need to change the COM port as described in post #
After that downgrade to stock Lollipop using the LGUP method. Personally I downloaded more updated (I think, not sure) files from here.
Then I proceeded to re-root and clean install Fulmics 5.1 and the 5.2 and 5.3 OTA updates from recovery. Booted and network works without drops now with 4G connectivity.
thufz9585 said:
Also, another thing. After I reinstalled Fulmic 5.3 it seems 4G mode is sort of stable. As in when on 4G mode instead of dropping the network it connects via 3G automatically. But this only happens with Three.
Click to expand...
Click to collapse
I changed my carrier and got an automatic SMS with configuration for my phone and instructions to save it. I should've known something was fishy when I recieved the "congratulations for setting up" message even before I recieved the actual settings. Anyways 4G was running fine on my new carrier with 32 mbps speed which is okay, much better compared to the same carrier 3G network, however I only had 3 bars of connection so I gussed what the heck, I should save that configuration after all, it might make things better. What a bloody mistake. I lost 4G connectivity and my phone refused to connect to the 4G network, only 3G (just as you describe).
What worked for me in this scenario was wiping the cache and dalvik (not really sure this step is even necessary to be honest, but I was headed for a full rom re-wipe anyway and decided to try with this first), going into the hidden menu and choosing LTE only connectivity (Fulmics Tweaks -> Hidden Menu [or the hidden code for the phone app if you decided to stay on stock, which I dont have] -> Modem Protocol -> RAT Selection -> LTE only. At this step my phone got to the usual 3 to 4 bars of connectiviy but was displaying "Emergency mode only" and no data at all. I proceeded to Settings -> Networks -> More -> Mobile Networks -> Access point names -> Reset to default from the menu. If network mode doesn't change back to GSM/WCDMA/LTE auto automatically, change it back manually. At this point I had restored back my 4G connection and everything is working normally (30-32 mbps connection stationary in my house through a wifi hotspot next to my laptop).
Good luck, I would follow the steps as described just in case. I tried many reflashes before that should've worked but didn't for me. However different things work for different people, hope this works for you and please report back
engmia said:
Okay here is what worked for me - open this guide and download the Three specifiic Lollipop and Marshmallow .kdz files.
Flash the stock Marshmallow firmware first using the LG Flash Tool method. Your phone probably won't automatically get recognized since you're running Fulmics now so you'll need to change the COM port as described in post #
After that downgrade to stock Lollipop using the LGUP method. Personally I downloaded more updated (I think, not sure) files from here.
Then I proceeded to re-root and clean install Fulmics 5.1 and the 5.2 and 5.3 OTA updates from recovery. Booted and network works without drops now with 4G connectivity.
Click to expand...
Click to collapse
I'd like to thank you so much for this information! I was having signal drop issue after installing Fulmics ROM. Tried to flash stock ROM but no success. After doing the downgrade via LGUP method to LP my phone is getting full signal again (at least I didn't notice any drop until now).
Thank you!
waltertakashi said:
I'd like to thank you so much for this information! I was having signal drop issue after installing Fulmics ROM. Tried to flash stock ROM but no success. After doing the downgrade via LGUP method to LP my phone is getting full signal again (at least I didn't notice any drop until now).
Thank you!
Click to expand...
Click to collapse
Glad I could be of help!
engmia said:
Okay here is what worked for me - open this guide and download the Three specifiic Lollipop and Marshmallow .kdz files.
Flash the stock Marshmallow firmware first using the LG Flash Tool method. Your phone probably won't automatically get recognized since you're running Fulmics now so you'll need to change the COM port as described in post #
After that downgrade to stock Lollipop using the LGUP method. Personally I downloaded more updated (I think, not sure) files from here.
Then I proceeded to re-root and clean install Fulmics 5.1 and the 5.2 and 5.3 OTA updates from recovery. Booted and network works without drops now with 4G connectivity.
Click to expand...
Click to collapse
Sorry for the late reply.
I followed your instructions and unfortunately it didn't work. :crying:
I first tried with the D85520f you provided and then with an updated D85521C firmware. But nothing worked.
The temporary fix, which I found works, is to ensure 4G mobile data establishes a connection first before Wifi (turn Wifi OFF then ON after data established). Then there is no signal drop until I go through a tunnel or phone restarts (signal drops completely), which means again i have to ensure 4G mobile data establishes a connection before Wifi or else it'll go back to the constant signal dropping.
Guess I'll just stick with 3G at all times. I've spent too much time trying to correct this than actually finding enjoyment in using the phone.
Anyway really appreciate the time and effort you took to help with this annoying situation. :good::good::good:
thufz9585 said:
Sorry for the late reply.
I followed your instructions and unfortunately it didn't work. :crying:
I first tried with the D85520f you provided and then with an updated D85521C firmware. But nothing worked.
The temporary fix, which I found works, is to ensure 4G mobile data establishes a connection first before Wifi (turn Wifi OFF then ON after data established). Then there is no signal drop until I go through a tunnel or phone restarts (signal drops completely), which means again i have to ensure 4G mobile data establishes a connection before Wifi or else it'll go back to the constant signal dropping.
Guess I'll just stick with 3G at all times. I've spent too much time trying to correct this than actually finding enjoyment in using the phone.
Anyway really appreciate the time and effort you took to help with this annoying situation. :good::good::good:
Click to expand...
Click to collapse
Modem 21C should be your answer! Please try with that.
Is anyone still out there
engmia said:
Modem 21C should be your answer! Please try with that.
Click to expand...
Click to collapse
I flashed dummies and get dropped 4g data like this.
I have tot back to stock and didn't help... not Kdz
Haven't downgraded yet to LP yet.
On turborom now.
Can I just flash this modem? Have a link to the 21c modem?
Flash in twrp or send via LG flash?

[Q] WiFi stopped working.. Tried everything

I've done a lot of searching around here and couldn't find anything that could get my WiFi working again. A while back I was following a tutorial that would let me edit my network bands, but I could never get it to work.. Shortly after I noticed my WiFi stopped working. I'm not sure if it's a coincidence or not. Anyways, I've tried everything. I've used stock RUU's to flash it back to stock (erasing everything), installed different ROMs, Kernels, etc. I've noticed the WiFi will work shortly after a fresh install but after a bit it just stops. Turning it on will give a WiFi error followed by "settings has stopped working". I've even opened up my phone and made sure the antennas were connected correctly but that didn't do anything. My Bluetooth works just fine though!
I'm s-off and rooted
Helped one of my friend - installed latest firmware update, but he has phone without root and locked bootloader + s
-on
Where can I find the firmware update?
Did you try using a different SSID ?
Or did you verify the RUU flashes clean ?
Maybe your WiFi Chip is broken

Problem with Internet Connection no matter wich modem i flash

i used only stock roms since months. two weeks ago i tried cm14 for one day but went back to imperium. i do not know exactly when my problems start, but i think it came with flashing cm and empirium backwards. so the problem is, that i have only slow internet connection (edge) until i reboot my phone. after the restart 4g works again. after i loose connection it only connects with edge again.
i tried any available rom, kernel and modem, but all have the same problem for me. i think the original stock v20d seems good (flashable zip from xda, cause i have no windows for kdz flashing).
Somebody know what to do? I dont think it is hardware related, because after a reboot it works....

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