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The camera has stopped working randomly. The only thing I could think of that might of caused it would be the phone some how shut down when it was in my pocket. When I start up the camera app it immediately closes. When I attempt to use Google goggles, it says cannot connect to camera. What can I do?
First off you can give us some more details as to what software you are running. Are you on a stock Sprint ROM? A custom ROM? Did you install any software and then notice this change? Does this happen 100% of the time?
I'm running the stock 2.2 rooted odexed rom. Stock kernel. And haven't installed any new software to cause this...
I've cleared cache, dalvik cache, camera app's cache and it still doesn't work...
No one has any idea? Has this ever happened to anyone else?
It happens to me on both ava stock 2.2 and now netarchys 2.2... I have to wipe everything to get it back for a few hours... it just did it to me again do you have netarchys fps fix?
Sent from my PC36100 using XDA App
This is the craziest thing ever. The camera has returned to working after 10 hours of not working. I didn't do anything to get it to return. I will be continuing to monitor the camera to see if it happens again... This is the first time it has ever happen and the first time I've been on a 2.2 Rom for a significant amount of time.
This just barely happened to my phone too! Grrrr!!!
I'm running Fresh.02 + I tried flashing several kernels to see if it would fix it but none of them helped.
kernels I tried, latest versions of: kingX, snap, netarchy
Will try to do a full wipe and flash the stock 2.2 rooted w/o any fancy mods. <--- ok this fixed it!
Does installing the 3D Gallery app cause the Sense camera app to randomly stop working?
I'm getting the same problem again on a different ROM.
UPDATE: I've uninstalled 3D Gallery & cleared data on the Camera app and it still doesn't work.
i am having this same problem. have flashed several roms with no fix. cannot pin point when this happened either. really frustrating. ive done reboots, wipe, you name it.
happened to me
blix1337 said:
No one has any idea? Has this ever happened to anyone else?
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Yes it happened to me, but i have HTC EVO 3D i used leedriod rom and it happend exactly i changed rom to ics and still didnt work know i will call htc and ask them how to get the official ics rom after that if camera wont work i will tell them that the camera was working before i made this update and they must fix it for free
Hi guys
Any luck with this problem? I'm using a rooted xperia neo running [email protected] #2 with an unlocked boot loader - I've used Google goggles many times before and then today its coming up with "Cannot connect to camera. You may need to restart your device" and yet the camera is working because behind this pop up I can see the image that the camera is seeing. I've tried to take a screen shot of this but the screen shot uses the camera and therefore I blanks out the image through the back lens.
I've also uninstalled the app and reinstalled it - cleared all Dalvik cache - as well as moved it to SD and made it a system app - none of these trials have made any difference.
hilfordjames said:
Hi guys
Any luck with this problem? I'm using a rooted xperia neo running [email protected] #2 with an unlocked boot loader - I've used Google goggles many times before and then today its coming up with "Cannot connect to camera. You may need to restart your device" and yet the camera is working because behind this pop up I can see the image that the camera is seeing. I've tried to take a screen shot of this but the screen shot uses the camera and therefore I blanks out the image through the back lens.
I've also uninstalled the app and reinstalled it - cleared all Dalvik cache - as well as moved it to SD and made it a system app - none of these trials have made any difference.
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Are you sure there are no problems or known bugs with the rom you are using? Have you tried reflashing your rom? (it might be a pain to do, but something in the rom might have broke and it can help to start fresh).
I never post here but I have had a problem with my phone's camera that I fix by some random thread I found a while ago so I thought I would share what helped me. The thread stated it is something to do with the camera's connection to the phone and sometimes with drops or bumps of the phone it becomes loose. All I had to do was turn the phone face down, put my thumb over the camera and press down with some force. Not enough to break it but just to reseat the connection. After that, restart the phone. I have done this a few times and it has been successful ever time. I hope you guys have the same success.
Sent from my GT-P3110 using Tapatalk 2
hippy70 said:
I never post here but I have had a problem with my phone's camera that I fix by some random thread I found a while ago so I thought I would share what helped me. The thread stated it is something to do with the camera's connection to the phone and sometimes with drops or bumps of the phone it becomes loose. All I had to do was turn the phone face down, put my thumb over the camera and press down with some force. Not enough to break it but just to reseat the connection. After that, restart the phone. I have done this a few times and it has been successful ever time. I hope you guys have the same success.
Sent from my GT-P3110 using Tapatalk 2
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That is correct, in some cases i have found the camera has come unseated. but it could also be the board.
In running cm7 newest update and my rear camera looks like its polarized is anyone else having this issue or is this more likely a hardware problem
Sent from my PC36100 using XDA App
sickbeats187 said:
In running cm7 newest update and my rear camera looks like its polarized is anyone else having this issue or is this more likely a hardware problem
Sent from my PC36100 using XDA App
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Try to clear the cache on it the camera app from the menu if that doesn't work push on your camera lens if it fixes it then its hardware .
Well if it happened after you just did an update, its likely that update is the problem. Flash a nandroid from the previous version you were running and see if it's still there.
Try physically pushing the camera in with moderate pressure and see if that helps. Sometimed they come slightly unseated.
Sent from my PC36100 using XDA Premium App
The glass on the camera does not have a polarizing filter on it, if that's what you're asking. If it's taking pictures as if it was going through a polarizer then you've got some real weirdness going on with your camera.
Edit: No idea if it's a software or hardware issue, could be either one or both honestly. Can you show some examples of what it's doing?
Well when I entered my cam app the camera looks like I turned the polarize skin on but the ffc is perfectly fine. I've rebooted three times and its still doing it. I haven't flashed anything in about a week it just randomly started doing this... if one more reboot doesn't work I'm gonna try leaving the battery out for an hour or two hopefully that fixes it. I wiped the cam cache and restored default settings. I also tried pressing the cam slightly and that's not the issue. As far as being dislodged or loose that's not the issue. I think its either something inside the cam or just a weird bug in the app itself. Thanks for the tips ill check back in an hour or two with a status update.
Sent from my PC36100 using XDA App
sickbeats187 said:
Well when I entered my cam app the camera looks like I turned the polarize skin on but the ffc is perfectly fine. I've rebooted three times and its still doing it. I haven't flashed anything in about a week it just randomly started doing this... if one more reboot doesn't work I'm gonna try leaving the battery out for an hour or two hopefully that fixes it. I wiped the cam cache and restored default settings. I also tried pressing the cam slightly and that's not the issue. As far as being dislodged or loose that's not the issue. I think its either something inside the cam or just a weird bug in the app itself. Thanks for the tips ill check back in an hour or two with a status update.
Sent from my PC36100 using XDA App
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Again, rebooting will NOT fix this issue. You need to re-flash a nandroid from before you updated. Or, better yet, flash a stock rom and see if it works in there. Constantly rebooting will not fix this issue, as its either a problem with the cam software, or the hardware. You can easily rule out software by flashing a stock rom.
@sitlet
I didn't flash an update ... plus anyway good news! I left the phone off with battery removed for about 8 hours and now my camera works perfect again! Don't really know what caused it to happen just glad its done with! And hope it doesn't happen again! (Knocks on wood)
Sent from my PC36100 using XDA App
i know what your talking about its happened to me before happened to me due to a strong magnet being close to the lens(worked at walmart and Electronics keys have strong magnets) basically before i took the picture it seemed like i had the polarized filter on but it really wasnt had to take the phone in for repair
@djnarcotics
Exactly! However it keeps coming back so I'm taking my phone to sprint on Friday my deposit plus insurance should be able to replace my phone wouldn't mind a new evo or evo shift
Sent from my PC36100 using XDA App
I need help finding a good stock rom that is able to flash, any suggestions?
Sent from my PC36100 using XDA App
i just had the same polarizing prob with my htc evo. i gave the lens an easy push and the polarizing function went away. thanks.
sickbeats187 said:
Well when I entered my cam app the camera looks like I turned the polarize skin on but the ffc is perfectly fine. I've rebooted three times and its still doing it. I haven't flashed anything in about a week it just randomly started doing this... if one more reboot doesn't work I'm gonna try leaving the battery out for an hour or two hopefully that fixes it. I wiped the cam cache and restored default settings. I also tried pressing the cam slightly and that's not the issue. As far as being dislodged or loose that's not the issue. I think its either something inside the cam or just a weird bug in the app itself. Thanks for the tips ill check back in an hour or two with a status update.
Sent from my PC36100 using XDA App
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I was having the same issue, I had to press on it kinda hard and it clicked a little bit then it started working. I was having the exact same issue pushing on it worked. I was just nervous about pushing on it too hard , I didn't want to break it.
:good:
in the past two days my phone has failed to start my camera twice. I opened instagram first and when I tried to take a photo it said "unable to start camera" in tried it again and it said the same thing. So I opened the actual camera and it just opened a black screen with the camera controls (shutter buttons, settings, etc)
No matter how many times I opened the camera or cleared the tasks using the camera it still refused to start. only after restarting the phone did the camera start again.
has anyone else experienced this or know any possible reasons as to why this could be happening???
Sent from my SGH-T999 using Tapatalk 2
Try deleting the data of the camera app, if that doesn't work, try a different ROM, if it still happens, it's a hardware problem.
theexel said:
Try deleting the data of the camera app, if that doesn't work, try a different ROM, if it still happens, it's a hardware problem.
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ill try that the next time it happens but at the moment I'm completely stock and just rooted.
Sent from my SGH-T999 using Tapatalk 2
I actually had this happen a few times before I rooted or ROM'd. I have yet to have it happen on JellyBean and, if I did, I could just hot boot. The only thing that ever fixed the issue on stock was a restart.
Is it possible this is an issue similar to webcams and PC's where the permissions get messed up? Can you recreate it? Open app x then try to use the camera in app y and see if it's bonkers.
I have been trying everything in order to reproduce the problem, no luck as of yet unfortunately.
Sent from my SGH-T999 using Tapatalk 2
[Q] "Cannot connect to Camera" on Stock/Stock based ROM after Play Services 09/19
Hey guys,
So recently Google Play Services updated itself and my camera suddenly stopped working. Yesterday when this happened, I got the "Cannot connect to Camera" error running Task650's initial 4.3 release. I decided maybe it was time for a clean odin and decided to update through Samsung Kies to initialize the firmware to stock. This wiped everything including internal SD so it was a completely fresh start. I then tried using the camera, and it worked for about fifteen minutes until all the updates through Google Play came in. As soon as play services updated, the next time I tried running my camera I got the same Cannot connect to camera message, except this time on a completely stock, un-rooted ROM. I then decided that maybe I should flash again, so I did, making sure to wipe everything. It was working, but this time I kept auto updates off and didn't update any ROMs.
Next, I rooted and flashed Dandroid 4.7 and my camera was working flawlessly all day. Until I tried using snapchat and it required a google play services update. To verify my theory, I updated, and voila, my camera was no longer functional.
So my question is, is there any way around using Google Play Services, or is there a way to flash a version of the app thats not the oldest, but before the newest update? Cause currently I can only revert to factory settings which seems to upset a lot of apps.
Any help is appreciated. Thanks!
Additional info in case you need it: SGH-I747M from Fido. Stock Kernel. Currently running Dandroid 4.7 but this problem has appeared on un-bastardized TW as well as AOKP.
UPDATE: I now also get the Camera failed error instead of Cannot Connect to Camera
Now even if I uninstall Play Services updates my camera won't come back online. It's dead forever
Have you tried clearing data and cache for camera, followed by a reboot?
Sent from my GT-I9505G using Tapatalk 2
I'm in the same boat as you. I originally had the problem using Hyperdrive and a phone without a camera is close to useless so I tried task650's rom again due to having such good experiences in the past with it. My camera worked for a day and I wasn't paying close enough attention to my phone to be able to make an accurate prediction as to why it stopped. I'm considering throwing my hands up in the air and blaming AT&T in hopes of getting a new phone because I've gone stock and back multiple times with the same problem. I can only speculate what the problem is though..would a logcat be beneficial in any way to help narrow this down?
Side note leading up to camera problems: For a while my phone's accelerometer was severely bugged and forced my screen into landscape. Even root apps claiming to force screen orientation modes failed to fix this problem. After this I went bone stock and then used Hyperdrive for a month. 3 weeks in and my camera started acting up; I couldn't take a normal picture, every one was corrupted and had colorful bars blocking over 50% of the image. This problem was fixed by taking about 4 very different pictures in terms of brightness and colors. Later though both the stock camera that comes with Hyperdrive and the AOSP camera would crash whenever I tried using my front facing camera. This eventually led me to where I am currently using task650's rom with no functioning camera. Please help D:
I'll help in every way possible to fix this problem.
---------- Post added at 01:49 PM ---------- Previous post was at 01:42 PM ----------
Febby said:
Have you tried clearing data and cache for camera, followed by a reboot?
Sent from my GT-I9505G using Tapatalk 2
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Fixed my problem. My god thank you I feel like a complete noob.
Pok3rr said:
Fixed my problem. My god thank you I feel like a complete noob.
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Did it really fix it? I'm glad! I only threw that tip out there since I use an s4 and the same fixed my camera issue when using tasks ROM.
Sent from my GT-I9505G using Tapatalk 2
Febby said:
Have you tried clearing data and cache for camera, followed by a reboot?
Sent from my GT-I9505G using Tapatalk 2
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I tried this, doesn't help
Boxy52 said:
I tried this, doesn't help
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Perhaps your camera hardware is faulty. I'm not really sure what in Google play services would make your camera not work.
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Febby said:
Did it really fix it? I'm glad! I only threw that tip out there since I use an s4 and the same fixed my camera issue when using tasks ROM.
Sent from my GT-I9505G using Tapatalk 2
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It did not fix it permanently. I was going to edit my post but I'm a new user still and got distracted during the 5 min post limit. Switching to the front facing camera makes the problem come back. Tonight I'll be going bone stock and if the problem persists would that be proof of hardware failure?
Pok3rr said:
It did not fix it permanently. I was going to edit my post but I'm a new user still and got distracted during the 5 min post limit. Switching to the front facing camera makes the problem come back. Tonight I'll be going bone stock and if the problem persists would that be proof of hardware failure?
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I wouldn't assume its a hardware ASAP but it could be a bug caused by Google. Try going to stock by Odin to see if issue still occurs.
Sent from my GT-I9505G using Tapatalk 2
try booting into recovery and clear cache and dalvik cache
yapoyo said:
try booting into recovery and clear cache and dalvik cache
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Already tried this multiple times, but thank you! Anyway I sent it back to Samsung to get everything dealt with. I thought might as well report all the other things wrong with it (over heating, slow charging, and now the camera). They said up to 21 days, and gave me the ****tiest Blackberry I have ever seen as a loaner phone. I hate Canadian cell phone carriers. I remember back in the states they'd replace it on the spot under manufacturer's warranty. Seriously **** Fido.
Anyway I'm done ranting and that was off topic so I guess I'll report back here when my phone is back and we'll see if it was hardware or not. Thanks everyone!
Okay after going back to stock my rear camera worked upon opening the application, but when I switched to the front facing camera I got the "can't connect to camera" error and the app force closed. And once you switch between either the rear or front camera, the selected one will become your default...regardless if I clear data/cache for the gallery application and reboot (this worked the first time I switched to the front camera though but not anymore). So now I have no functioning camera and I'm one month out of the 1 year Samsung warranty so I'm pretty frustrated with my situation because I take pictures daily with my phone. Tomorrow I will take the phone to a highly rated cell phone repair shop in my area since I found OEM parts on ebay including a front facing camera and I'm confident they'll be able to replace it.
Pok3rr said:
Okay after going back to stock my rear camera worked upon opening the application, but when I switched to the front facing camera I got the "can't connect to camera" error and the app force closed. And once you switch between either the rear or front camera, the selected one will become your default...regardless if I clear data/cache for the gallery application and reboot (this worked the first time I switched to the front camera though but not anymore). So now I have no functioning camera and I'm one month out of the 1 year Samsung warranty so I'm pretty frustrated with my situation because I take pictures daily with my phone. Tomorrow I will take the phone to a highly rated cell phone repair shop in my area since I found OEM parts on ebay including a front facing camera and I'm confident they'll be able to replace it.
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Don't pay for them to replace the front facing camera for you. You can it yourself. Its an easy fix.. Just have the screw driver and patience to follow a YouTube video on opening the S3. I assure you that once you see how to do it (simple unplug from motherboard) you'll thank me for saving you repair and labor fees.
Sent from my GT-I9505 using Tapatalk 2
Febby said:
Don't pay for them to replace the front facing camera for you. You can it yourself. Its an easy fix.. Just have the screw driver and patience to follow a YouTube video on opening the S3. I assure you that once you see how to do it (simple unplug from motherboard) you'll thank me for saving you repair and labor fees.
Sent from my GT-I9505 using Tapatalk 2
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Thank you for giving me confidence to do this myself. Im pretty comfortable opening up phones to work on them, I just haven't had a reason to open my S3. All front camera replacements I found after five minutes of googling are for the i9300, will the same camera work for the AT&T model?
Pok3rr said:
Thank you for giving me confidence to do this myself. Im pretty comfortable opening up phones to work on them, I just haven't had a reason to open my S3. All front camera replacements I found after five minutes of googling are for the i9300, will the same camera work for the AT&T model?
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I found you two front facing cameras for the att galaxy s3. Price is really affording (below $10 total). The i9300 ones work too from what I read but I'd stick to i747 ones if I was you.
http://pages.ebay.com/link/?nav=item.view&id=130981815547
http://pages.ebay.com/link/?nav=item.view&id=330895586030
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Okay so three weeks later I got my S3 back from service. They replaced the camera assembly, and the camera was working for the first day. Now its giving me the same error saying cannot connect to camera/camera failed regardless of whether its the front or rear camera or what app I'm using. I'm really fed up with this, anyone have any other ideas? I havent touched the stock rom since they gave it back to me so I have no idea.
Sent from my SGH-I747M using xda app-developers app
Hey guys. I know this is an old thread, but I'm just posting since my problem is now resolved and if in the future anyone else has this problem they can learn from mine.
So the service center for Samsung here in Montreal is absolute crap, and it took them three tries, over three months, to fix my phone. The final repair code given was 072 and the keyword was Solder (Ressouder in French) which I'm guessing means they had to re-solder the connection to the camera back to the motherboard. Seems to be working fine now.
Shot in the dark I guess but since I got this device, Snapchat has been terribly laggy and almost unusable. Specifically when using the keyboard for text. Sometimes when I launch it, the camera is just black for roughly 5 seconds and then the back camera comes on finally. The chat feature is very slow at times and the entire app seems to stall and crash at least once a day. Anyone else notice this?
A quick google search yielded several recent topics on various forums complaining about the same thing, all on 6.0 Marshmallow. Hopefully it's not just this device.
I'm getting this exact thing
I went through that too. Once I had to restart it to make the camera work again. My tip is do not try use volume keys until it load completely. It just frozen the app in a black screen. Isn't perfect but can be used.
It's probably not optimized as well for 6.0 yet
Snapchat hasn't been perfect for me, but I've never experienced any of those issues. The worst I get is a little delay when pressing the home button.
Sent from my Nexus 5X using Tapatalk
I have had this problem we will have to wait for an update!! Basically that's what I've been telling myself lately about marshmallow
Sent from my Nexus 5X using Tapatalk
I can tell you guys I had this problem on my Nexus 6 on Marshmallow, it has to be something related to 6.0, I'm on a LG G4 now and snapchat runs just fine.
Kinda laggy for me too. And I can't get it to play a notification sound when I recieve snaps. I have turned it on in settings and I get a notification as normal, but no sound. Does anyone else have this problem?
Just uninstalled it from the n5x will have to limit myself to using it on n72013 it was unusable. Crashes camera failed to load then started to affect the stock camera app, would cause system crashes and could only be sorted with a reboot.
Same here its completely horrible to use of this phone. Phone ****s itself every time I try use it!
Sent from my Nexus 5X using Tapatalk
The app has been perfectly fine for me, up until the update I got yesterday. Now I see exactly what everyone is talking about....it's completely unusable now.
Our of curiosity...are you guys all encrypted?
Sent from my Nexus 5X using Tapatalk
thesoldier said:
The app has been perfectly fine for me, up until the update I got yesterday. Now I see exactly what everyone is talking about....it's completely unusable now.
Our of curiosity...are you guys all encrypted?
Sent from my Nexus 5X using Tapatalk
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Decrypted & rooted running Chroma with Elemental-X.
ViRb3 said:
Decrypted & rooted running Chroma with Elemental-X.
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Ok never mind then. I've been decrypted since I got the phone, until I took an OTA recently. It's been crap since then, but I guess it's unrelated
Sent from my Nexus 5X using Tapatalk
stock & encrypted and snapchat runs like poo for me. shame because its one of my most used apps :/
Well again Snapchat just updated, and now I'm back to it working fine again....
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The past few updates have been good for me luckily.. Just don't try to send a snap while in landscape, I tried to add text and Swiftkey went all wonky and overlayed the screen even after I pressed Home, had to force close Snapchat and Swiftkey both :/
me too I have same issues the lag and so slowly for texting and even after update marshmallow update 6.0.1 the problem still the same I hope can anyone help me with issue what should to do and thanks you
So I am a power snapchat user and had this same problem and might have accidentally stumbled on a possible solution after having a login failure. I enabled the travel mode so it's not downloading constantly. I installed snapprefs and I can't explain why but it's flying now. No lag on window switching or opening the camera. I'm on 6.0.1 December rooted
Everytime I take video from Snapchat, it produces the sound "dug" at the first second of the video, never put my finger too hard on the phone so it isn't bcs of my finger knocking the screen, anybody know why?
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