Status "Custom", impossible to update OTA - Galaxy Tab S Q&A, Help & Troubleshooting

Hi mates,
I'm writting this post because I can't update my tablet OTA since I rooted it and installed a custom TWRP recovery.
It's a Samsung Galaxy Tab A (model SM-T550), I know it isn't the right category for this model but this tablet has been released last July so apparently it isn't known by everyone.
I would to know how I can update my tablet now, I tried to manually freeze the different KNOX app and processes with Titanium Backup but it's probably too late, the table has the status "Custom".
I tried to remove my SD card and reboot, and I also tried to wipe the cache partition and I still have the same problem.
Even if this category isn't designed for MY tablet's model, it's still the same problem with the last Galaxy devices.
I hope you ll know how to fix it

I suppose you tripped knox. what does the Samsung Knox Warranty Checker says (available in Play Store)?
I think it is too late as you said it yourself...

Just download the firmware from SamMobile.
Also there is a dedicated forum for your device, but I think you already know that.
http://galaxy-tab-a.proboards.com/

Related

[Q] Update problems N5110

Hi everyone
I'm new here and english is not my first language so please be patient.
I have a Note 8 running stock 4.1.2 ... The first time I turn it on it asked me to create a samsung account and then started to download and install updates, since then, the firmware still the same and I read here that a lot of people has been rocking 4.2.2 for a while now, but when I hit "check for updates" it says that I have the latest updates installed, now I'm wondering if when samsung launches 4.4.2 would I get the update? in case I don't get the update, is there any way to get it or install it manually without voiding my warranty?
I'd really apreciate if somebody explains this to me and share with me the links to the tutorials to do this if it is posibble.
BTW... I'm from México if this helps to know whats happening
Thanks in advance.
Ok, is your 5110 a carrier based tablet or retail.
Mine came factory with 4.2.2 late 2013.
So I could not verify why the update you tried is not working.
It is possible Samsung servers have not registered your device and may take a few days to push an update.
Make sure your Samsung Account has the device registered, if so, you can try to push an update through Kies. Once your have your tablet setup in the program.
Reply
gooberdude said:
Ok, is your 5110 a carrier based tablet or retail.
Mine came factory with 4.2.2 late 2013.
So I could not verify why the update you tried is not working.
It is possible Samsung servers have not registered your device and may take a few days to push an update.
Make sure your Samsung Account has the device registered, if so, you can try to push an update through Kies. Once your have your tablet setup in the program.
Click to expand...
Click to collapse
Well, mine came with 4.1.2 and I also bought it late 2013, I bought the tablet in a mall and doesn't appear to be linked to any carrier. I made the registration process but I don't know anything else, How do I check if my device has been registrered properly? the Note updated a lot of samsung apps and I have acces to samsung app store, so I though everything about registration was right, and yes, I tryed to update via Kies but is the same history, maybe is something about me geografic location.
Is there another way to get the updates or download the firmwares and install them?
Thanks for answer.

Which of these two possibilities is better for installing updates on a rooted phone?

Hello. I'm coming from a old windows mobile phone and just got my first Android device "Samsung Galaxy S4 mini GT-i9195" and obviously i'm loving it.
Still being a newbie to Android i already did a bit of advanced stuff (at least for a novice android user) like installing CWM Recovery and rooting the phone in order to be able to install apps on and external SD card.
But a new question arose: What about new Android updates, can i still install them without loosing root or even worse, damaging the phone?
After searching a bit on google i came up with two possible and contraditory possibilities which are:
-Yes, and afterwards i would only need to restart the phone in CWM mode and reapply the zip root file i used previously;
-No, it will likely mess the phone and i should wait 1 or 2 weeks for a updated rooted rom and "install" that instead.
So, i'm a bit confused here, what would be more advisable?
I suggest to make a nandroid backup, then try a custom rom from the dev forum.
There are 4.4.4 kikat roms for our beloved S4 mini, and i dont think samsung will go further.
Envoyé de mon GT-I9190
rick6 said:
-Yes, and afterwards i would only need to restart the phone in CWM mode and reapply the zip root file i used previously;
Click to expand...
Click to collapse
...... if, as has been said, you ever get an update. An update certainly will not damage the phone.
You certainly won't have to wait for anything. I agree with zlaz, flash a new ROM such as Carbon - you get regular updates and great support here on XDA (whichever ROM you try).
Custom ROMs like CarbonRom (see the development section) is the way to go for this phone I would say. But if you wanna stay on stock and if we would get an update, Samsung probably wont let you install it via the usual OTA or Kies method, because your device is flagged as "Modified" after flashing a custom recovery (you can see this in the about this device section in the settings). You would still be able to flash the update manually with Odin, but you will then probably have to reroot it.
LanderN said:
Custom ROMs like CarbonRom (see the development section) is the way to go for this phone I would say. But if you wanna stay on stock and if we would get an update, Samsung probably wont let you install it via the usual OTA or Kies method, because your device is flagged as "Modified" after flashing a custom recovery (you can see this in the about this device section in the settings). You would still be able to flash the update manually with Odin, but you will then probably have to reroot it.
Click to expand...
Click to collapse
That's 100% true, I don't remember now exactly when your phone say, that it is modified and you can't update - moment you search for update in it or moment you try to download update that it has find.
Samsung oryginal software is not that greate anyways
Thank you all for the replies.
I think i got what i wanted with your awnsers, i just need to dig a bit more about the avaiable roms what what i can get from them. At the moment i'll keep my s4 mini as it is for a while longer i guess.
As for warranty i get something while booting up saying "Set warranty Bit: Kernel", but that seems to be what you normaly get when root a stock rom.

OTA Update Today for AT&T Note 2

Check for OTA Update in your settings.
Is it Lollipop?
I don't think so. I think it is a security update.
I'm rooted on stock rom so i just froze it using Titanium backup. Heard people installed the update and it froze there rooted phone.
Update the Software for the Samsung Galaxy Note II (i317)
Update summary
AT&T released a new software update for the Samsung Galaxy Note 2 (SGH-i317) via Firmware Over the Air (FOTA) over Wi-Fi on November 11, 2014.
Software Update Includes
Android OS Enhancements
User-Initiated Software Update
From the Home screen, press the Menu key.
Tap Settings.
Tap the More tab.
Tap About Device.
Tap Software update.
Tap Check for updates, and then follow the subsequent prompts.
Verifying the Update
From the Home screen, press the Menu key.
Tap Settings.
Tap the More tab.
Tap About Device.
The following information displays:
Android version: 4.4.2
Baseband version: I317UCUCNJ1
Kernel version: 3.0.31-1728680 [email protected] #1 Wed Oct 1 22:38:36 KST 2014
Build number: KOT49H.I317UCUCNJ1
File size: 93.2MB
I already have TWRP installed (stock rooted - last build) and I'm just wondering if it is worth it go back to stock recovery and update - then reinstall TWRP all over again.
What do you think guys?
keplenk said:
I already have TWRP installed (stock rooted - last build) and I'm just wondering if it is worth it go back to stock recovery and update - then reinstall TWRP all over again.
What do you think guys?
Click to expand...
Click to collapse
I wouldn't. I just posted this in the other thread about the OTA:
a042349 said:
Same thing happened to me. Rooted but otherwise stock GN2. Got the update, rebooted and it got stuck at the boot logo. I tried everything. Flashed CWM, then tried a couple different ROM's. Then went to TWRP recovery, and tried the Team Elektron ROM, that got a little farther, boot logo with sound, but it still hung. Tried a modem update, and even the bootloader - nothing worked.
Luckily I had just bought mine ($300 on Amazon right now) so I just sent it back as defective and ordered a new one. Gonna be real careful of the ATT update and maybe even skip it and go right to a custom ROM.
Click to expand...
Click to collapse
same thing just happened to me. Got stuck on the "Launching Apps" screen. tried everything to recover. still have black tie protection on my phone from BB and decided to have them swap it under my plan.
New phone, up to date on 4.4.2 NJ1 but i would like to root now. Anyone successful yet?
kabinoff said:
same thing just happened to me. Got stuck on the "Launching Apps" screen. tried everything to recover. still have black tie protection on my phone from BB and decided to have them swap it under my plan.
New phone, up to date on 4.4.2 NJ1 but i would like to root now. Anyone successful yet?
Click to expand...
Click to collapse
Best way is to download a custom recovery and flash it in Odin. Then when boot hold on the home and up key to enter recovery. If the phone boot complete withou enter recovery, the recovery would be replaced with the factory recovery. When in recovery flash supersu zip and restart. The recovery will be replaced with the factory recovery, but you had root installed, enter supersu and reboot.
Sent from my SAMSUNG-SGH-I747 using XDA Free mobile app
melvinaury said:
Best way is to download a custom recovery and flash it in Odin. Then when boot hold on the home and up key to enter recovery. If the phone boot complete withou enter recovery, the recovery would be replaced with the factory recovery. When in recovery flash supersu zip and restart. The recovery will be replaced with the factory recovery, but you had root installed, enter supersu and reboot.
Sent from my SAMSUNG-SGH-I747 using XDA Free mobile app
Click to expand...
Click to collapse
actually flashed CF with Odin and it worked.
kabinoff said:
actually flashed CF with Odin and it worked.
Click to expand...
Click to collapse
Did it really work?
I don't understand one thing - official 4.4.2 OTA was released over a month ago, correct?
I have two Note 2 SGH-I317s AT&T branded with OEM 4.3 (no rooting or other non-OEM additions).
If I stick working AT&T SIM card and check for updates it says the device is up to date.
Moreover if I'd connect it to Kies it would also say that firmware is up to date!
Same thing on both phones - what am I missing?
I purchased them used - maybe the previous owners rooted them and this prevents them from updating?
One had a Knox at "1" since I for some stupid reason downgraded it to 4.1 via Odin (and then took it to AT&T service center where they flashed 4.3 back), another one has Knox at "0"...
toshik1 said:
I don't understand one thing - official 4.4.2 OTA was released over a month ago, correct?
I have two Note 2 SGH-I317s AT&T branded with OEM 4.3 (no rooting or other non-OEM additions).
If I stick working AT&T SIM card and check for updates it says the device is up to date.
Moreover if I'd connect it to Kies it would also say that firmware is up to date!
Same thing on both phones - what am I missing?
I purchased them used - maybe the previous owners rooted them and this prevents them from updating?
One had a Knox at "1" since I for some stupid reason downgraded it to 4.1 via Odin (and then took it to AT&T service center where they flashed 4.3 back), another one has Knox at "0"...
Click to expand...
Click to collapse
Is service activated on the AT&T SIM? That might be a factor.
Regardless, there are two 4.4.2 official releases for the I317 - NE5 and NJ1. If OTA won't work for you, check my sig for links to packages that provide another way to get the complete stock firmare on your phone - rooted or unrooted.
Zen Arcade said:
Is service activated on the AT&T SIM? That might be a factor.
Regardless, there are two 4.4.2 official releases for the I317 - NE5 and NJ1. If OTA won't work for you, check my sig for links to packages that provide another way to get the complete stock firmare on your phone - rooted or unrooted.
Click to expand...
Click to collapse
Yes the SIM card has normal active service on it.
Other reasons OTA won't work:
1 - Location (if you are not in an area where OTA updates are provided, then...
)
2 - AT&T Update apk disabled on phones (seems unlikely that this would be the case on two phones but a factory reset might clear this as it is set on the data side)
3 - Identity issues (could be any number of things related to IMEI, efs partition scrambling, etc - just spitballing)
As far as suggestions go, I'd say try a factory reset and clear cache from recovery. If that doesn't work, maybe go back to AT&T and see if they can figure it out - the phones are stock and it's their OTA process. If that doesn't work, you can pursue the path I suggested previously - same firmware update, minus the script that pushes stock recovery every time you boot. You will trip the knox flag though...only an issue for warranty repair really. Others here have intentially or unitentionally received the NJ1 OTA with the knox flag tripped on their phones.
DroidTuner said:
I don't think so. I think it is a security update.
I'm rooted on stock rom so i just froze it using Titanium backup. Heard people installed the update and it froze there rooted phone.
Click to expand...
Click to collapse
Which process did you freeze?
I did a hard reset and finally took 423.13(!!!) Mb upgrade! Be careful what you wish for
Got 4.4.2 I317UCUCNE5
toshik1 said:
I did a hard reset and finally took 423.13(!!!) Mb upgrade! Be careful what you wish for
Got 4.4.2 I317UCUCNE5
Click to expand...
Click to collapse
Glad to hear it. Wait a day (or disable network time and the set the time on the phone forward at least a day) and try again - you should get NJ1. (If that's what you want). Approx. 93MB security and minor enhancement update.
Just to follow-up - it took the second update with T-Mobile SIM card even without waiting for 24 hours.
I guess in order to take the updates the phone's IMEI MUST re-register on AT&T network with the valid AT&T SIM card first.
It's now I317UCUCNJ1

Newly purchased i9195 with KitKat wants to update, should I?

I just recently purchased the S4 Mini i9195 factory unlocked phone preinstalled with KitKat and was wondering whether or not to accept a small 33mb update? (See pictures)
I plan to shortly root my phone but I'm wondering whether or not this update will hinder me further in the routing process. I know the bootloader in KitKat is already knox enabled, but I'm worried this update will patch the use of things like towel root?
Should I be safe to update?
I dont think so. I mean it does not matter if you update or not, it can be easily rooted. For example i keep flasing custom roms and sometimes i flash the stock firmware also. And last time ( 4 days back) when i flashed the stock firmware (4.4.2) there were some updates available( forgot...may be around 50 mb) and i went for it. The only changes i saw were some new apps installed. Again yesterday i flashed a custom rom, root was there.
Note: my device s4 mini (duos) GTI9192.
RuffBuster said:
I just recently purchased the S4 Mini i9195 factory unlocked phone preinstalled with KitKat and was wondering whether or not to accept a small 33mb update? (See pictures)
I plan to shortly root my phone but I'm wondering whether or not this update will hinder me further in the routing process. I know the bootloader in KitKat is already knox enabled, but I'm worried this update will patch the use of things like towel root?
Should I be safe to update?
Click to expand...
Click to collapse
If the firmware on your phone is build earlier then june 2014 u can use towelroot . Do not update yet until u investigate what version u have atm on your phone. If u have an build after that date, if u update or not is egal, u can`t use toweltoor and u must root with other methods that will most likely trigger Knox to 0x1
L.E. Now i saw second screen, u have an build older then june 2014 .
U can try to flash an stock kernel for 4.4.2 earlier then june . towelroot it, then flash stock kernel what u have now ( extract from rom u download from sammobile )
So yeah I got impatient and updated my stock firmware OTA and now my build and kernel are dated March 23rd 2015. Still 4.4.2.
I tried towel root before and after the update and yeah it didn't work.
@SilviuMik
If I were to flash a previous 4.4.2 kernel would that maybe trip knox?
I'm so used to having a rooted phone I don't want to have to wait 6 months before I'm sure my phone doesn't have any faults before tripping the knox and voiding my warranty.
Only thing that is really holding me back from rooting is that I've heard some reports of people saying that tripping knox causes issues with the phone like poorer signal... though I'm hoping this is a myth.
RuffBuster said:
So yeah I got impatient and updated my stock firmware OTA and now my build and kernel are dated March 23rd 2015. Still 4.4.2.
I tried towel root before and after the update and yeah it didn't work.
@SilviuMik
If I were to flash a previous 4.4.2 kernel would that maybe trip knox?
I'm so used to having a rooted phone I don't want to have to wait 6 months before I'm sure my phone doesn't have any faults before tripping the knox and voiding my warranty.
Only thing that is really holding me back from rooting is that I've heard some reports of people saying that tripping knox causes issues with the phone like poorer signal... though I'm hoping this is a myth.
Click to expand...
Click to collapse
As i said many times ... i don`t have knox at all. All i "try to help" is from what i read here and there . In theory when u flash a stock kernel it should not trigger knox. But then again, some ppl triggered knox just by applying OTA so ... try to figure
For first just see if u have that big problem with battery draining in deep sleep with all OFF ( wifi / 3g / gps etc )
If u do, first go and replace phone / motherboard until u get one without this bug . Then look for root and so . ( i can live without root, i don`t need it at all, but i have a heavy debloated rom )
SilviuMik said:
As i said many times ... i don`t have knox at all. All i "try to help" is from what i read here and there . In theory when u flash a stock kernel it should not trigger knox. But then again, some ppl triggered knox just by applying OTA so ... try to figure
For first just see if u have that big problem with battery draining in deep sleep with all OFF ( wifi / 3g / gps etc )
If u do, first go and replace phone / motherboard until u get one without this bug . Then look for root and so . ( i can live without root, i don`t need it at all, but i have a heavy debloated rom )
Click to expand...
Click to collapse
Many thanks for your help! Tripping knox from an OTA? That's a *****. You'll have to forgive me for making you repeat yourself, I always find it a little daunting with a new phone. I've done a lot reading here on the S4 Mini forum and seen many people have different results. Being as there are at least 4 different S4 Mini phones and many stock versions. I just like to be 100% sure when messing with my phone.
As for the hardware battery drain bug I think I may be all good. I tested my phones battery drain over the first night with everything but phone signal turned off and had 0% drain over 8 hours. Couldn't find a phone build date or country of manufacture anywhere on the phone or box, but the battery was made in march of this year, so I'm guessing I have one of the latest production models. Though I'm sure I've read a couple of people were maybe hit with this bug months down the line. Fingers crossed this doesn't happen.
My next step now is to re read everything again on here and find a safe way to root with my current firmware.
It may be my imagination but after that last small update things seem to be smoother than on my November 2014 firmware. But that might be all in my head.
Again thank you for your advice with my new phone.
One last thing. With this update. Has the "BOOTLOADER RP SWREV" increased on the new update or has it always been 2? Maybe my imagination again... took a picture.
I also count 5 different apps with "knox" in their title. Sure I read there was only 4 before?
RuffBuster said:
One last thing. With this update. Has the "BOOTLOADER RP SWREV" increased on the new update or has it always been 2? Maybe my imagination again... took a picture.
I also count 5 different apps with "knox" in their title. Sure I read there was only 4 before?
Click to expand...
Click to collapse
Bootloader v2 comes with late jellybean builds / new kitkat builds . So u had v2 with nov update.
http://pastebin.com/JCKYULfp knox apk`s
There are more i did not discover yet , for example there is a libknox.so file that when u delete u can`t boot your phone anymore.

Unable to update S3 past 4.1.1

Hi. A few months ago I received a phone for my daughter from my mom. I reset the phone back to factory settings and it's working fine. I had to reset it back to factory again after locking myself out recently but other than that there hasn't been any issues until now. I picked up an activity tracker for my daughter recently and it wasn't connecting to the phone like it should even though it was listed as a compatible device.
Turns out the phone is at Android 4.1.1 and when I try to update it OTA it says there are no updates to download. So I tried updating through Kies and it isn't connecting the phone. At this time I started to do some more research.
The knox counter is at 2 and the device status is modified, which I have never rooted the phone and my mother can't even set up her wifi printer and most certainly can't root a phone. I installed triangle away but the phone needs to be rooted in order to do it's magic.
Do I need to root the phone in order to get the knox counter back to 0? Will this put the phone back where I can get android updates for it? I don't know where to start.
Boot into download mode. Do you see anything about warranty bit? If you do, the updates are working because it sounds like the phone has a stock 4.1.1 rom on a 4.3 or newer bootloader.
sarie15 said:
Hi. A few months ago I received a phone for my daughter from my mom. I reset the phone back to factory settings and it's working fine. I had to reset it back to factory again after locking myself out recently but other than that there hasn't been any issues until now. I picked up an activity tracker for my daughter recently and it wasn't connecting to the phone like it should even though it was listed as a compatible device.
Turns out the phone is at Android 4.1.1 and when I try to update it OTA it says there are no updates to download. So I tried updating through Kies and it isn't connecting the phone. At this time I started to do some more research.
The knox counter is at 2 and the device status is modified, which I have never rooted the phone and my mother can't even set up her wifi printer and most certainly can't root a phone. I installed triangle away but the phone needs to be rooted in order to do it's magic.
Do I need to root the phone in order to get the knox counter back to 0? Will this put the phone back where I can get android updates for it? I don't know where to start.
Click to expand...
Click to collapse
If you would to reset the knox counter to 0x0... yes, you have firstly to root your phone, then install triangle away.
delete
Knox cannot be reset to 0x0 once it has been changed to 0x1.
Since the word "modified" appears in download mode, this leads me to conclude that the phone may be rooted and cannot receive ota updates.
It is strange that the phone is running 4.1.1 with Knox as Knox was not introduced until 4.3.
Before flashing anything, you need to confirm the phone's current bootloader and modem.
audit13 said:
Knox cannot be reset to 0x0 once it has been changed to 0x1.
Since the word "modified" appears in download mode, this leads me to conclude that the phone may be rooted and cannot receive ota updates.
It is strange that the phone is running 4.1.1 with Knox as Knox was not introduced until 4.3.
Before flashing anything, you need to confirm the phone's current bootloader and modem.
Click to expand...
Click to collapse
How do I confirm the bootloader and modem? I literally am learning all the language and how all of this works as I go. All I know is I have a phone that is running 4.1.1 and won't update and when I went to the download odis (I think that's what it is called) said it was tripped 2 times where I was supposed to read the knox number.
I ran to the mobile store it's connected to and they said the T Mobile Galaxy S3 phone that I-Wireless puts out was never given an update past 4.1.1 Not sure how true that is. If that's the case, I probably need to root the phone anyway to force an update (Is that what I would need to do to get it at least to 4.3?
there is an app in the playstore called samsung info. download it and it should tell you bootloader and modem.
pretty sure it is true that 4.1.1 was the last.
heres the link to the xda thread , which of course will lead you to the playstore ; but will tell more detail about the app :
http://forum.xda-developers.com/showthread.php?t=2609045
[tp_noparse]W2NlbnRlcl1baW1nXWH0dHBzOi8vZGwuZHJvcGJveHVzZXJjb25OZW50LmNvbS91LzlzNjl3OTl3L0ltYWdlcy9TaWduYXR1cmVzL3ZhcmlvdXMvcmRiLmdpZlsvaW1nXVsvY2VudGVyXQ==[/tp_noparse]
Bootlegger version: T999UVDLJA
Modem Board: MSM8260A
Some other info that might help
Root Existence: No
Latest Firmware: Not Found
Knox Warranty Void: Warranty bit not found
Try flashing the stock lja firmware from here: http://www.sammobile.com/firmwares/database/SGH-T999/
way way off topic. @audit13 , is your avatar your cat & is its name audit13.
[tp_noparse]W2NlbnRlcl1baW1nXWH0dHBzOi8vZGwuZHJvcGJveHVzZXJjb25OZW50LmNvbS91LzlzNjl3OTl3L0ltYWdlcy9TaWduYXR1cmVzL3ZhcmlvdXMvcmRiLmdpZlsvaW1nXVsvY2VudGVyXQ==[/tp_noparse]
Avatar is a cat named Arthur.
I've never flashed something. Sorry if I ask a hundred questions as I go through this.
So you want me to flash the 4.1.1 that's already on the phone? Is that correct? Can I ask why? (I'm just wanting to know the meaning behind the action so understand what your thought process is so I can understand for next time.)
Just follow the directions underneath?
Is this what we're doing?
[GUIDE] How-To Completely Unroot Your Galaxy SIII |Zero Flash Counter|"Normal" Status http://forum.xda-developers.com/showthread.php?t=2136921
if i'm guessing right about what @audit13 & @ arthur (lol) are asking you to do is flash that firmware since the samsung info app said "firmware not found".
you might be confusing firmware version with android version. you say your on 4.1.1 which is the android version.
also if i'm not mistaken that firmware will match your bootloader which is a good thing.
[tp_noparse]W2NlbnRlcl1baW1nXWH0dHBzOi8vZGwuZHJvcGJveHVzZXJjb25OZW50LmNvbS91LzlzNjl3OTl3L0ltYWdlcy9TaWduYXR1cmVzL3ZhcmlvdXMvcmRiLmdpZlsvaW1nXVsvY2VudGVyXQ==[/tp_noparse]
Ah! That makes sense. In the process of it now. We'll see what happens and if I'm successful with it.
Success. It has auto updated to Android 4.3 after this. Thanks for your help.
good to hear.
that @ arthur (a.k.a. @audit13) knows his androids/tech/uhh...stuff.:good:
[tp_noparse]W2NlbnRlcl1baW1nXWH0dHBzOi8vZGwuZHJvcGJveHVzZXJjb25OZW50LmNvbS91LzlzNjl3OTl3L0ltYWdlcy9TaWduYXR1cmVzL3ZhcmlvdXMvcmRiLmdpZlsvaW1nXVsvY2VudGVyXQ==[/tp_noparse]

Categories

Resources