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Quite frequently, my glide's physical keyboard stops working. A reboot fixes it but is kind of annoying to do this once a day
This is a new phone (less than a week old) and I am trying to find out if this is a known issue and if there is a fix for it. If my phone is defective, I might be able to still get a replacement from newegg.
I notice that there was another thread in XDA on the same topic but it quickly moved on to discuss some other issue with no clear advice.
Thanks and appreciate your help,
urundai said:
Quite frequently, my glide's physical keyboard stops working. A reboot fixes it but is kind of annoying to do this once a day
This is a new phone (less than a week old) and I am trying to find out if this is a known issue and if there is a fix for it. If my phone is defective, I might be able to still get a replacement from newegg.
I notice that there was another thread in XDA on the same topic but it quickly moved on to discuss some other issue with no clear advice.
Thanks and appreciate your help,
Click to expand...
Click to collapse
Stops working all together or opens up different applications when you press a key? I had the latter. If it is the apps opening up double check you do not have any shift type button stuck as that would make it act funny and appear to not be working properly.
Tap on "ALT", "SHIFT", "SEARCH" see if that fixes it.
dudejb said:
Stops working all together or opens up different applications when you press a key? I had the latter. If it is the apps opening up double check you do not have any shift type button stuck as that would make it act funny and appear to not be working properly.
Tap on "ALT", "SHIFT", "SEARCH" see if that fixes it.
Click to expand...
Click to collapse
Thanks for the response. I went back to my old iPhone 3 (Yuck). Let me double check on that when I get home this evening.
urundai said:
Thanks for the response. I went back to my old iPhone 3 (Yuck). Let me double check on that when I get home this evening.
Click to expand...
Click to collapse
If it is launching Different apps then it is the Quick launch that is the cause. You can see what Shortcut is associated with which app go here:Settings -> Applications -> Quick Launch
Most Launch with Search + any key. Perhaps your search button is stuck.
JB
Mine has that problem as well usually requires a reboot as well but can't ever get it to just do it on command. U on a custom rom? Or stock?
If the random apps are opening, open the landscape keyboard and press the search button. If you accidentally press it and then you press a corresponding letter to open a certain app, it'll so that. And when you hit back, the phone thinks that you pressed the wrong letter key and has that quick open on. Just press search again. That's all lol
Sent from my SAMSUNG-SGH-I927R using xda premium
I also have the problem of physical keyboard that stops working. No random apps, it just stops working. What to do to fix the issue, aside from rebooting?
Thx
phatryan69 said:
Mine has that problem as well usually requires a reboot as well but can't ever get it to just do it on command. U on a custom rom? Or stock?
Click to expand...
Click to collapse
I am on stock. It's just annoying when it happens at least once in 2 days.
I am thinking of rooting it and installing a custom rom to see if that takes care of it. Will keep you all posted.
I might turn on the debugging level in the logs as well to see if I can find out what's going on. Given that this happens only every two days or so, not sure if that will help much but let me see.
antonyfirst said:
I also have the problem of physical keyboard that stops working. No random apps, it just stops working. What to do to fix the issue, aside from rebooting?
Thx
Click to expand...
Click to collapse
I am on Rogers stock ROM. At this point, it certainly looks like something to do with the software (will be hard to find several of us having the same hardware problem).
dudejb said:
Stops working all together or opens up different applications when you press a key? I had the latter. If it is the apps opening up double check you do not have any shift type button stuck as that would make it act funny and appear to not be working properly.
Tap on "ALT", "SHIFT", "SEARCH" see if that fixes it.
Click to expand...
Click to collapse
+1.
My keyboard stops working too, but this doesn't happen very often. I experience this about once in 3-4 weeks for now.
I have had this problem a few times as well (on stock AT&T).. QWERTY doesn't respond at all, reboot fixes it! Got me worried the first couple of times though
I continue to run in to this once in a while. I have tried pressing all kinds of keys (search, alt etc) with no success. At times, I see some of the keys working but not others.
Anyway, this looks like software / driver issue. Looks like reboot is the only cure so far.
I was fiddling with my phone settings and testing a few features. WHATEVER YOU DO, DO NOT ENABLE THE TALKBACK FEATURE.
After enabling this feature, my phone began to freeze on every screen while the voice assistant keeps speaking as I try to press anything on the screen. The entire phone just bugs out. Can't swipe or scroll. Can't select anything. Can't get to the settings to disable the talkback feature because I can't scroll. Can't do anything basically.
So, here I am with a brand new unusable HTC One M8. This is my 2nd NEW HTC One M8 that has defective software. My first one couldn't read any SIM cards after 3 new SIM cards were attempted by a T-Mobile rep.
Try factory reset.
badboy47 said:
Try factory reset.
Click to expand...
Click to collapse
Can't. As I mentioned, I cannot swipe or scroll. Factory reset requires scrolling to 'Factory Reset'. Not only that, I cannot select anything unless I get "lucky". The phone doesn't do anything I want it to do. I have a vid of the issue but I can't link it to this thread because I'm a new user.
If you have an HTC One M8, you can test this feature yourself and let me know if you run into the same problem but I warn you... if you run into the same problem, you will need to get it replaced and your phone won't work. Would be nice to know if this is a common problem but I'm not sure people are willing to take that chance and basically break their phone on purpose. It's like telling someone to press the big red self-destruct button to see what happens lol.
Factory reset from the bootloader..... and talk back works fine. And if it does fail on my phone i re install my rom, i love my unlocked, s-offed M8. Makes it all so easy
Mr Hofs said:
Factory reset from the bootloader..... and talk back works fine. And if it does fail on my phone i re install my rom, i love my unlocked, s-offed M8. Makes it all so easy
Click to expand...
Click to collapse
How do I do that exactly?
Wish I could show you the vid, then you'll understand exactly how impossible it is to do anything.
neokrizzo said:
How do I do that exactly?
Wish I could show you the vid, then you'll understand exactly how impossible it is to do anything.
Click to expand...
Click to collapse
Nvm, I figured out how to factory reset when powering it on. I guess my Talkback feature is just unusable?
talkback
no panic ,when in talkback u need to use two fingers to scroll to accesability then turn talkback off simples
paulaiks44 said:
no panic ,when in talkback u need to use two fingers to scroll to accesability then turn talkback off simples
Click to expand...
Click to collapse
Sorry, I think you're misunderstanding my previous explanation. I cannot swipe nor can I scroll. I cannot select anything. The entire phone becomes bugged/glitched. You'd be amazed if you could watch the short video I made of it. It's more extreme than you think. Everything just goes haywire.
I'd like to say I'm a very tech savvy person since I do a lot of computer-related design, I can build computers, troubleshoot viruses, clean my registry, and "techie" things. I'm not just some average consumer who bought a phone and doesn't know how to use a smart phone. I'm very proficient with smartphones. With that said, there is seriously something wrong with the Talkback function. Enabling it almost feels like a virus is attacking the OS. I honestly don't need to use that particular function but what if one day I do or someone else might need to use it.
I actually got a new replacement yesterday and I'm not even going to touch that function whatsoever until I find some answers and a possible solution. I have everything synced to my new phone with my contacts, multiple email accounts, apps, social media, etc. and I'm not going to risk running into that problem and being forced to factory reset my phone. If you know the pain of having to reinstall your OS on a PC which I've done dozens of time throughout the years then you'll understand how painful that process really is because you have to reinstall all your software again.
I found another bug on my new phone as well and made a thread about it already. +/- for Selfie Mode doesn't work. Just greaaaaaat.
n
u need to use 2 fingers when scrolling
LOOOOL...ROFLLLLL...
I remember the first time I ever turned talkback on. "Panic" should be included as an official feature. Obviously, like our friend here, I didn't bother to read all the operational instructions that came with it, and thought for sure I had killed my phone.
Hint: you really have to use "2 fingers" to go anywhere!
Cheers
shirreer said:
LOOOOL...ROFLLLLL...
I remember the first time I ever turned talkback on. "Panic" should be included as an official feature. Obviously, like our friend here, I didn't bother to read all the operational instructions that came with it, and thought for sure I had killed my phone.
Hint: you really have to use "2 fingers" to go anywhere!
Cheers
Click to expand...
Click to collapse
LOOOL.. you've killed me with this post. I experienced this same problem today and the guys freaking out almost made me lose it too. Thanks for the help. Two fingers
mulaz92 said:
LOOOL.. you've killed me with this post. I experienced this same problem today and the guys freaking out almost made me lose it too. Thanks for the help. Two fingers
Click to expand...
Click to collapse
Its a pleasure... glad you made it out without any broken fingers
Hello guyz.. My htc 816 touch screen not working properly, have to press several times each button.. This suddenly happened.. I turn on in settings "show touches" and began to see in the left down corner on the back button that the touch is moving there and pressing back very fast.. Now this issue often appear .. But now the soft keys are not pressing from the first time I touch them.. The notification bar is to hard to open either.. And tapping a message is a massacre hehe..
P.s : I'm rooted.. And I try to install cm12 but nothing happened.
Plz friends help.. And thanks
Flash a RUU, or restore a stock backup and see if the problem persists.
I have the same issue. 816x single SIM. Any Rom I flash I get this same issue after a few minutes into the Rom. Only on stock it works normally. I have used most recent released of twrp and cwm. I have also tried garak kernal and stock trying to narrow it down. Any ideas on this?
FoxyDrew said:
Flash a RUU, or restore a stock backup and see if the problem persists.
Click to expand...
Click to collapse
OK I'll try... And I will tell u what happens..
uushh2u said:
I have the same issue. 816x single SIM. Any Rom I flash I get this same issue after a few minutes into the Rom. Only on stock it works normally. I have used most recent released of twrp and cwm. I have also tried garak kernal and stock trying to narrow it down. Any ideas on this?
Click to expand...
Click to collapse
R u sure is the same issue?? Cuz I'm worry it's a hardware issue..
Sounds the same to me. Have to hit home keys few times to get it to work, trying to text is hectic. During swiping it'll select things instead of swipe. Put on pointer location youll see it on and off while moving around the screen (even though you're doing a circle with your finger). Something around those lines?
Did anyone find a fix on this at all? Seen a few posts on this but no answers yet.
I have the same issue . plz help
same here. on virgin mobile, is there any fix?
i have 2 phone with this issue
plz help to fix
Sepid Gsm said:
i have 2 phone with this issue
plz help to fix
Click to expand...
Click to collapse
I also have this problem. Just started two days ago. The most problematic is the going back button and the home button. Text is a nightmare as swipe works intermittently and it's all so slow. I've had to turn it off and on to get out of the camera or off another page due to the back button not working. It has also started bringing up random pages that I haven't touched, as someone else said somewhere.
I've taken the sim card out but that doesn't seem to be the problem.
So, if I restore to factory settings as has been suggested, what happens to my apps? I'm only concerned about my one paid app as it was $28! Can I just download via pc as I did initially?
What if this doesn't work? This is a new phone from January ... I love it :crying:
Anelei32 said:
I also have this problem. Just started two days ago. The most problematic is the going back button and the home button. Text is a nightmare as swipe works intermittently and it's all so slow. I've had to turn it off and on to get out of the camera or off another page due to the back button not working. It has also started bringing up random pages that I haven't touched, as someone else said somewhere.
I've taken the sim card out but that doesn't seem to be the problem.
So, if I restore to factory settings as has been suggested, what happens to my apps? I'm only concerned about my one paid app as it was $28! Can I just download via pc as I did initially?
What if this doesn't work? This is a new phone from January ... I love it :crying:
Click to expand...
Click to collapse
take it to hTC if it's under warranty.
paid apps will remain in your Google account if you have purchased them in google playstore.
seekfind said:
take it to hTC if it's under warranty.
paid apps will remain in your Google account if you have purchased them in google playstore.
Click to expand...
Click to collapse
Thanks. I have hard reset to no avail. Now to tussle with Kogan...
Any firmware solution so far?
ctnerdem said:
Any firmware solution so far?
Click to expand...
Click to collapse
Have sent back to Kogan and am still waiting. Been gone for over a week now
zheo77 said:
Hello guyz.. My htc 816 touch screen not working properly, have to press several times each button.. This suddenly happened.. I turn on in settings "show touches" and began to see in the left down corner on the back button that the touch is moving there and pressing back very fast.. Now this issue often appear .. But now the soft keys are not pressing from the first time I touch them.. The notification bar is to hard to open either.. And tapping a message is a massacre hehe..
P.s : I'm rooted.. And I try to install cm12 but nothing happened.
Plz friends help.. And thanks
Click to expand...
Click to collapse
Your device software is not up to date speaking bootloader wise. This happens and causes your device touch functions to act up. This was an early issue when device was just released.
Sent from my 710C using XDA Free mobile app
Hello everybody,
I got a strange problem occuring only in a certain situation. In order to explain better, have a concrete example here:
I write a message in Whatsapp or Threema. Then I lock the phone by closing the flip cover: The screen then shows the clock from "Asus Flip Cover" and turns off after 5 seconds. So far so good. Now: When I get a message, I hear the notification sound. I open the flip cover and... the notification immediately disappears. So sometimes I miss important messanges, just because of this bug.
At first I thought that it is a third party app that is responsible for this strange behaviour. But yesterday I did a reset of the entire phone via the settings app and didn't even use a backup to restore it. The bug reappeared.
Apparently nobody else is encountering this bug, so before sending the phone back I thought that maybe someone has an idea or even solution for me. The phone is the ZE551ML (not rooted or unlocked) and yesterday I also installed the new firmware (.59); the bug was there since I got the phone, but as I said: I thought it is a third party app that is responsible for this behaviour and I had no time to reset it earlier because of exams and stuff... Is there another way to reset the phone? Maybe a better one than the one over the settings app?
Sincerely,
Christophe
Is autostart denying these apps from automatically starting? By default it denies all apps. D'you have smart-saving mode on with extend standby or the option that turns off data when screen is off?
Is your lockscreen set to show notifications?
Hi rlaw,
rlaw said:
Is autostart denying these apps from automatically starting? By default it denies all apps.
Click to expand...
Click to collapse
WhatsApp and Threema are both allowed to auto-start. I remember that I had to set both of them to "allow".
rlaw said:
D'you have smart-saving mode on with extend standby or the option that turns off data when screen is off?
Click to expand...
Click to collapse
Battery mode is set to "Performance mode".
rlaw said:
Is your lockscreen set to show notifications?
Click to expand...
Click to collapse
The following are my settings under "Settings" -> "Sound & notification":
When device is locked: Show all notification content
App notifications: Threema and Whatsapp have no special settings
Apply Material Design: OFF
Notification access: ASUS Launcher
I'm sorry you're experiencing this. I'm tagging ASUS employee @Tuanies hopefully he can provide further assistance. I'm out of ideas since you have already factory reset the phone.
Does this happen if you disable the flip cover features?
Tuanies said:
Does this happen if you disable the flip cover features?
Click to expand...
Click to collapse
You mean turning the entire Asus Cover View off? I just tried and the messages still disappear. Actually the screen turns on automatically, the lockscreen appears and they disappear within a second.
After the reset I even got the strange behaviour that messages arrive, sometimes, late or only when I open the specific app.
Do you have any notification filters set?
Tuanies said:
Do you have any notification filters set?
Click to expand...
Click to collapse
No.
Just tell me if you think the problem is hardware related or software related. Personally I wouldn't say it is hardware related but one may never know for sure.
I know the firmware from ASUS is quite buggy (and has a lot of translation faults btw.) and, according to some research on the internet, ASUS often tries to break the law by not repearing rooted devices even if it is entirely legal in the EU. So before unlocking the bootloader and trying an alternative firmware, I just want to be sure.
yoshegg said:
Just tell me if you think the problem is hardware related or software related. Personally I wouldn't say it is hardware related but one may never know for sure.
I know the firmware from ASUS is quite buggy (and has a lot of translation faults btw.) and, according to some research on the internet, ASUS often tries to break the law by not repearing rooted devices even if it is entirely legal in the EU. So before unlocking the bootloader and trying an alternative firmware, I just want to be sure.
Click to expand...
Click to collapse
Sounds like a software problem, does it happen right after a wipe without anything else installed? Could just be an installed app causing issues.
Tuanies said:
Sounds like a software problem, does it happen right after a wipe without anything else installed? Could just be an installed app causing issues.
Click to expand...
Click to collapse
What do you mean by "wipe"? Do you mean booting into recovery? As is mentionned above I did a reset via the settings of the phone. After this reset I only installed Threema and Whatsapp and the problem appeared again.
Does it happen before those two apps are installed?
Tuanies said:
Does it happen before those two apps are installed?
Click to expand...
Click to collapse
How should I know? The problem appears with messaging apps, so I can't test it without them.
a possible answer
I think I had the same problem after arbitrarily swiping or tapping the wrong response to use CM lock for Asus with the latest updated.
Google "Lock apps" function integrated with CM AppLock" to navigate to a possible hidden app setting preventing you from seeing notifications and uncheck "Hide notifcations... " under the "Options" heading on said page.
shortcut:
(App Drawer settings, lock apps, input pattern you chose, settings (upper right 3 dots), uncheck "Hide notification")
I now have all my notifications back that I allowed in other settings.
I hope this helps.
I tried to post the URL, but I haven't posted 10 times yet.
-Mike
My phone is killing me... All of a sudden when I'm in the settings there is something like ghost touch that drags the screen down. It happens only in the settings! I can't even access to the developer options to activate touch feedback! In a couple days I'm gonna try to reset the phone but for me it's problem is absurd. I don't think that this happened to anyone other than me but do you have any suggestions?
GiulioG10 said:
My phone is killing me... All of a sudden when I'm in the settings there is something like ghost touch that drags the screen down. It happens only in the settings! I can't even access to the developer options to activate touch feedback! In a couple days I'm gonna try to reset the phone but for me it's problem is absurd. I don't think that this happened to anyone other than me but do you have any suggestions?
Click to expand...
Click to collapse
Try using screen test app from Playstore to know that your touches are getting registered as you want to.
Sent from my Honor 8 pro using Tapatalk
Can you suggest me a good app? BTW I tried to lock the screen in portrait (reverse) using an app called set orientation in order to check what would happen. The screen continues to go down while it was supposed to go up instead if there were ghost touch in the bottom of the screen
GiulioG10 said:
Can you suggest me a good app? BTW I tried to lock the screen in portrait (reverse) using an app called set orientation in order to check what would happen. The screen continues to go down while it was supposed to go up instead if there were ghost touch in the bottom of the screen
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=cvnhan.android.screentouchtest
If even after resetting the phone, the problem persists. Service center is the destination.
Sent from my Honor 8 pro using Tapatalk
K.khiladi said:
https://play.google.com/store/apps/details?id=cvnhan.android.screentouchtest
If even after resetting the phone, the problem persists. Service center is the destination.
Sent from my Honor 8 pro using Tapatalk
Click to expand...
Click to collapse
Most definitely. Tomorrow I'm gonna try to reset it and I'll let you know
GiulioG10 said:
Most definitely. Tomorrow I'm gonna try to reset it and I'll let you know
Click to expand...
Click to collapse
Any updates on the problem?
adriansticoid said:
Any updates on the problem?
Click to expand...
Click to collapse
The problem keeps happening, unfortunately I won't be home until Friday evening and until then I can't reset the phone because I don't have a wifi connection.
I hope that a factory reset will solve the issue but I was wondering if since this is most likely a software issue, I could flash the original firmware in case the soft reset isn't enough. I had several Sony phones before this one and I could do it without voiding the warranty and with a locked bootloader. Is it the same case for this one?
GiulioG10 said:
The problem keeps happening, unfortunately I won't be home until Friday evening and until then I can't reset the phone because I don't have a wifi connection.
I hope that a factory reset will solve the issue but I was wondering if since this is most likely a software issue, I could flash the original firmware in case the soft reset isn't enough. I had several Sony phones before this one and I could do it without voiding the warranty and with a locked bootloader. Is it the same case for this one?
Click to expand...
Click to collapse
Yes. Warranty will only be void with unlocking the bootloader and misuse of the unit.
Maybe you can try to use a hair dryer to dry the phone!
Also a reboot comes in handy all the time!
Do check your charger too!
It used to happen with me on my old phone due to my sweaty hands! Fortunately this doesn't happen with me on my Honor!
Edit:Also check if you have Glove mode On in settings - smart assistance
bro just hand over to service center they will take care of your phone ,please don't do any hard things to phone
I did a factory reset and all seems to be working fine now. I hope it will last
GiulioG10 said:
I did a factory reset and all seems to be working fine now. I hope it will last
Click to expand...
Click to collapse
But u have to find the main reson y it happened
venugopalu007 said:
But u have to find the main reson y it happened[/QUOT
Indeed, i assume it was a generic software issue. In case it comes back i will hand it over to service center
Click to expand...
Click to collapse
GiulioG10 said:
venugopalu007 said:
But u have to find the main reson y it happened[/QUOT
Indeed, i assume it was a generic software issue. In case it comes back i will hand it over to service center
Click to expand...
Click to collapse
Yes , better to bro before it becomes a fatal problem
Click to expand...
Click to collapse