LG G3 screen goes blank when booting or updating Android - G3 Q&A, Help & Troubleshooting

Hi, I have weird issue with LG G3 D855. The phone works fine when Android is booted but the screen is blank at start up (no lg logo), when in recovery or download mode and while the Android is updating.
I bought this phone like that. I installed the LG G3 Stock Factory Firmware D855 European (LGD855AT-00-V10e-EUR-XX-JUL-08-2014-16G+0.tot and LGG3/D855/LGD855_20140526_LGFLASHv160.dll) using LGFlashTool but it still has this problem. Currently updated to Android 5.0 V20u-EUR-XX
Is it possible to be a hardware problem? Are there different parts on the motherboard that control the screen when is running Android and when is running bootloader?

lyukata said:
Hi, I have weird issue with LG G3 D855. The phone works fine when Android is booted but the screen is blank at start up (no lg logo), when in recovery or download mode and while the Android is updating.
I bought this phone like that. I installed the LG G3 Stock Factory Firmware D855 European (LGD855AT-00-V10e-EUR-XX-JUL-08-2014-16G+0.tot and LGG3/D855/LGD855_20140526_LGFLASHv160.dll) using LGFlashTool but it still has this problem. Currently updated to Android 5.0 V20u-EUR-XX
Is it possible to be a hardware problem? Are there different parts on the motherboard that control the screen when is running Android and when is running bootloader?
Click to expand...
Click to collapse
Did update via ota or computer?

I updated via ota. But the phone had the same problem before the update with fresh install of the stock firmware.

Did you try unbick/unroot

lyukata said:
Hi, I have weird issue with LG G3 D855. The phone works fine when Android is booted but the screen is blank at start up (no lg logo), when in recovery or download mode and while the Android is updating.
I bought this phone like that. I installed the LG G3 Stock Factory Firmware D855 European (LGD855AT-00-V10e-EUR-XX-JUL-08-2014-16G+0.tot and LGG3/D855/LGD855_20140526_LGFLASHv160.dll) using LGFlashTool but it still has this problem. Currently updated to Android 5.0 V20u-EUR-XX
Is it possible to be a hardware problem? Are there different parts on the motherboard that control the screen when is running Android and when is running bootloader?
Click to expand...
Click to collapse
It sounds more like a software problem, but are you rooted? and do you have any custom ROM or recovery previously intalled?

lyukata said:
I updated via ota. But the phone had the same problem before the update with fresh install of the stock firmware.
Click to expand...
Click to collapse
You can try this: http://forum.xda-developers.com/showthread.php?t=2785089

jonnyszt said:
Did you try unbick/unroot
Click to expand...
Click to collapse
RicardoAgVz said:
It sounds more like a software problem, but are you rooted? and do you have any custom ROM or recovery previously intalled?
Click to expand...
Click to collapse
Phone is currently not rooted. I don't know the history of the phone I bought it second hand with this fault It came reset to factory settings.
The only thing I installed is the stock firmware (LGD855AT-00-V10e-EUR-XX-JUL-08-2014-16G+0.tot) because I thought it will fix the the issue.
RapHaeL_4_4_4_ said:
You can try this: http://forum.xda-developers.com/showthread.php?t=2785089
Click to expand...
Click to collapse
I tried the tot method from that topic and still got the problem.
I assume there is another OS that handles everything before the android is booted for example Download Mode or Recovery Mode and that's exactly when the screen is blank. Are KDZ and TOT methods flash that as well or I have to use something else?

lyukata said:
Phone is currently not rooted. I don't know the history of the phone I bought it second hand with this fault It came reset to factory settings.
The only thing I installed is the stock firmware (LGD855AT-00-V10e-EUR-XX-JUL-08-2014-16G+0.tot) because I thought it will fix the the issue.
I tried the tot method from that topic and still got the problem.
I assume there is another OS that handles everything before the android is booted for example Download Mode or Recovery Mode and that's exactly when the screen is blank. Are KDZ and TOT methods flash that as well or I have to use something else?
Click to expand...
Click to collapse
The link I gave to you is flashing everything back to stock (recovery, download mode, os, modem, etc..) so its kinda wierd that it don't work, you should try again a few time.

RapHaeL_4_4_4_ said:
The link a gave to you is flashing everything back to stock (recovery, download mode, os, modem, etc..) so its kinda wierd that it don't work, you should try again a few time.
Click to expand...
Click to collapse
I've tried 5 times with no success.

lyukata said:
I've tried 5 times with no success.
Click to expand...
Click to collapse
If this don't work, it must be an hardware problem, and I can't help you with that, sorry.

lyukata said:
Phone is currently not rooted. I don't know the history of the phone I bought it second hand with this fault It came reset to factory settings.
The only thing I installed is the stock firmware (LGD855AT-00-V10e-EUR-XX-JUL-08-2014-16G+0.tot) because I thought it will fix the the issue.
I tried the tot method from that topic and still got the problem.
I assume there is another OS that handles everything before the android is booted for example Download Mode or Recovery Mode and that's exactly when the screen is blank. Are KDZ and TOT methods flash that as well or I have to use something else?
Click to expand...
Click to collapse
Well if the phone works fine well i think you should just leave it like that, but it´s really weird that the screen is like that on the boot anyway, you could try to root it and apply a boot animation by yourself to see if it fix the error but the flash method should had solve the issue; you can try RomToolBox from the playstore or any other root app that changes your boot animation or look for a tutorial, maybe just maybe the boot animation is not getting flashed for some reason.

Related

[Q] I think I bricked my device. Assistance identifying my problem.

Hello everyone, I am running Lollipop on my Spring LG G3 and I am having a problem.
Recently I went to factory reset my phone, so I unrooted using SuperSu and proceeded to do so from settings and I ended up getting boot secure error. I tried to root using several scripts, manually go to download mode and it never continues, but stays on Firmware upgrade page.
I feel like I don't have a recovery? What should I do in this situation?
Crazy_Rage said:
Hello everyone, I am running Lollipop on my Spring LG G3 and I am having a problem.
Recently I went to factory reset my phone, so I unrooted using SuperSu and proceeded to do so from settings and I ended up getting boot secure error. I tried to root using several scripts, manually go to download mode and it never continues, but stays on Firmware upgrade page.
I feel like I don't have a recovery? What should I do in this situation?
Click to expand...
Click to collapse
guess there r not to many options, flash to stock.
You could try download mode and aw did it actually works my looking up the LG Flash Tool 2014 and using that to install a clean, stock KDZ firmware for your phone. If that doesn't work, then the problem would be deeper.

[Q] My G3 D855 shut down with no reason every few minutes

Yesterday I had a serious problem - my phone had a kernel crash and after a while of working on it I managed to flash through download mode. anyway, after managing to flash the stock 6.0 my phone won't enter to recovery mode, and every time I turn it on after a few minutes when the phone shut it's screen due to me not using it it won't turn on unless I would remove and put back the battery.. Any ideas what should I do? Thanks for every help!
Talmst said:
Yesterday I had a serious problem - my phone had a kernel crash and after a while of working on it I managed to flash through download mode. anyway, after managing to flash the stock 6.0 my phone won't enter to recovery mode, and every time I turn it on after a few minutes when the phone shut it's screen due to me not using it it won't turn on unless I would remove and put back the battery.. Any ideas what should I do? Thanks for every help!
Click to expand...
Click to collapse
Try to flash a LP KDZ for your device model with KDZ method from Download Mode.
neutrondev said:
Try to flash a LP KDZ for your device model with KDZ method from Download Mode.
Click to expand...
Click to collapse
I've Tried, tried through LGUP and it showed me unknown model so I couldn't do it with LGUP. Also tried with lg flash tool and had a disconnection with server and couldn't flash...
When I try to flash the 6.0 kdz it has the same message but after a while I press Retry and it flashes the 6.0 kdz.. after flashing the phone will turn on and work for a few minutes (not 100% ok) and then shut down again, with the ability to turn back on after removing and replacing the battery (and the all shut down process continues).
Talmst said:
I've Tried, tried through LGUP and it showed me unknown model so I couldn't do it with LGUP. Also tried with lg flash tool and had a disconnection with server and couldn't flash...
When I try to flash the 6.0 kdz it has the same message but after a while I press Retry and it flashes the 6.0 kdz.. after flashing the phone will turn on and work for a few minutes (not 100% ok) and then shut down again, with the ability to turn back on after removing and replacing the battery (and the all shut down process continues).
Click to expand...
Click to collapse
Think you flashed a KDZ that is not for your model.
I thought so too for a while, but i Double checked and I'm flashing the kdz for D855 European Offical (which is what I have)..
neutrondev said:
Think you flashed a KDZ that is not for your model.
Click to expand...
Click to collapse
checked and it is the right kdz.. is trying to come back to first stock will work for me? d85521c or something like that?
Talmst said:
checked and it is the right kdz.. is trying to come back to first stock will work for me? d85521c or something like that?
Click to expand...
Click to collapse
Yeah. Try that.
neutrondev said:
Yeah. Try that.
Click to expand...
Click to collapse
should I do it with lg flash tool as cse flash? or should I try another method?
Talmst said:
should I do it with lg flash tool as cse flash? or should I try another method?
Click to expand...
Click to collapse
Yes Lg flash tool 2014 with cse flash.
neutrondev said:
Yes Lg flash tool 2014 with cse flash.
Click to expand...
Click to collapse
Thanks for everything, for now it works. I flashed all over again the marshmallow version and this time it didn't even turned off yet.
so after a day of using the phone is shutting down again and won't boot into recovery (since I have stock recovery) and won't boot into the android system - can only get into download mode. what should I do?
Maybe you have a battery problem, try another battery.
Verstuurd vanaf mijn LG-D855 met Tapatalk
that's what I've been through: kernel crash due to connecting the battery when the phone was connected to pc with usb cable. than after many times I tried flashing through download mode with lg flashtool it worked for almost half a day and then suddenly it crashed again (when I tried to install spotify on my phone). all through the process when I tried to flash a stock rom with LGUP it wasn't possible because of unknown model error. right now I re-flashed the marshmallow version (because for some reason that's the only stock rom which I can flash and it would work from time to time), and it crashes all the time after a few seconds of using it and getting back to boot loop. Mods I can enter: Only download mode (no recovery and crashes when try to turn it on)... Any ideas what my next move should be?

LG G3 stopped working after installing recovery

Today I was trying to install a custom rom, but I messed it up and had to reset it to stock rom.
After that I reseted it back to stock rom, I rooted my phone with Kingroot and used this app: https://play.google.com/store/apps/details?id=b007.autorecd855 to install recovery. After that I powered off my phone and now it won't turn on. Already removed battery a plenty of times, when putting in the charger nothing happens, pc won't see it also.
The only moment when my phone lights up is when I remove my battery and put it in the charger, then it basically says that it's charging but with no battery in it. Also when removing the battery and connecting to my pc it only sees it as a unrecognizable device.
Suggestions on what I can do? IF not, poor me, gonna buy a new smartphone then.
Btw, I still have some garanty. Maybe it's worth sending it to the support services.
Extra info:
g3 d855
You used wrong autorec install LP recovery to MM. Download MM version autorec from LG G3 Xda forum. Try flash back to stock or something else. Instructions are in LG G3 Xda forum if you search more. Sorry.
pjadec said:
You used wrong autorec install LP recovery to MM. Download MM version autorec from LG G3 Xda forum. Try flash back to stock or something else. Instructions are in LG G3 Xda forum if you search more. Sorry.
Click to expand...
Click to collapse
Hmm, I was really sure that I used the right one.
Anyway, how can I flash it again if I can't even get the lg logo to show, neither get him in download mode or that my pc recognises him?
Btw, I still have some garanty. Maybe it's worth sending it to lg.
If you have no access to any recovery mode, Fastboot or download mode.then use the method of Qualcomm 9008.btw your warranty is void because you have rooted device and messed with it.
RobinHood_3 said:
Hmm, I was really sure that I used the right one.
Anyway, how can I flash it again if I can't even get the lg logo to show, neither get him in download mode or that my pc recognises him?
Btw, I still have some garanty. Maybe it's worth sending it to lg.
Click to expand...
Click to collapse
I also had same issue and I'm also sure that I used the correct Autorec version.
I sent the phone to LG because the warranty is still valid.
I know how to fix this
RobinHood_3 said:
Today I was trying to install a custom rom, but I messed it up and had to reset it to stock rom.
After that I reseted it back to stock rom, I rooted my phone with Kingroot and used this app: https://play.google.com/store/apps/details?id=b007.autorecd855 to install recovery. After that I powered off my phone and now it won't turn on. Already removed battery a plenty of times, when putting in the charger nothing happens, pc won't see it also.
The only moment when my phone lights up is when I remove my battery and put it in the charger, then it basically says that it's charging but with no battery in it. Also when removing the battery and connecting to my pc it only sees it as a unrecognizable device.
Suggestions on what I can do? IF not, poor me, gonna buy a new smartphone then.
Btw, I still have some garanty. Maybe it's worth sending it to the support services.
Extra info:
g3 d855
Click to expand...
Click to collapse
i remember after 1 day of having this phone this happened this was likely caused by having the latest boot loader i remember this because i fresh installed the marshmallow kdz after that i installed autorec mm it told me to restart and my phone died there, however after spending 8 hours straight i found a solution the smart boot diagnostics tool can write an older version of the boot loader understand that your phone must be in the qdloader9008 mode, if your PC doesn't detect the phone make sure you install the drivers in the zip from the download install the 32 bit if on 32 bit system or install 64 bit on 64 bit system. Hey if you need assistance on doing this Download team viewer and i'll be more than welcome to help unbrick our d855
http://www.4shared.com/postDownload/jACBEo-zba/SmartBootDiagv131_Oversea_SVC_.html

problem with lg g3 bootlooping when installing stock firmware

Hi guys
LG G3 looping on boot screen every time,
I had TWRP with fulmics rom installed and one day it just shut down, i tried turning the phone on but it shows the lg booting screen and then reboot, and it goes on like that, I tried installing different roms but always the same problem, i
should mention that i tried cloudy rom and i did actually work but when booting the phone it had this problem that the wifi and bluetooth won't activate, i searched on the Web and a lot suggested that is a battery problem,
so i thought the previous rom worked well so let's change this rom,I installed a lot of roms and the boot looping problem shows up every time, so i thought **** it let's get the stock firmware,
and when resetting the phone to stock firmware it's stuck in the rebooting phase at the end, boot loop again, and now that I've lost TWRP i only have the firmware solution that is not working, this too was mentioned to be a battery problem,
and i bought a new battery and nothing have changed,
tutorials that didn't work for me : http://lgg3root.com/lg-g3-stock-factory-firmware/ http://unbrick.itcse.com/unbrick-lg-g3-stuck-on-factory-reset-2/
is there anyone can help please ?
so did you try to change the battery or not?
Dave760 said:
so did you try to change the battery or not?
Click to expand...
Click to collapse
Yes i did and the same problem persists
did you try the kdz method?
which lg do you have and what tot and dll file are you using?
Dave760 said:
did you try the kdz method?
which lg do you have and what tot and dll file are you using?
Click to expand...
Click to collapse
i have a LG G3 D855
i'm using :
tot: http://stockroms.net/file/LGG3/D855/European/BIN_LGD855AT-00-V10e-EUR-XX-JUL-08-2014-16G-0.zip
dll: http://stockroms.net/file/LGG3/D855/LGD855_20140526_LGFLASHv160.dll
you have 16 gb or 32?

bootloop stuck d855

hello everyone ,
i need your help
i use Fulmics rom from last year but few days ago i texting from the phone . my phone sudden of then i start the phone again but it stuck on the bootloop then i try to reinstall the fulmics rom again but the problem was same. then i flash my phone with kdz method by using flash tools the phone flash show 100% but on pc its stuck on 99% then it shows error of stop working. in these all processes i also lost recovery mode when i try to go in recovery it never shows to me . pls tell me what should i do ?
one more thing i flash with another version of kdz it install and bootloop vanished but the version not supported with my device many things not working what the main reason ?
anyone?
I did not get what you said.
Explain it again with more details.
Erfan_rv said:
I did not get what you said.
Explain it again with more details.
Click to expand...
Click to collapse
i use Fulmics ROM 6.9 from last year but few days ago while texting my phone shutdown automatically then i restart the phone again but it stuck with boot-loop i try to reinstall the rom from recovery after installation the result was same. then i flash my phone with kdz global file my phone still on boot loop then i try to get back on recovery mode TWRP was automatically removed when i flashed the phone.
when i install another version of kdz file it work fine but not supported to my device but there m not facing any bootloop so what can i do now?
What do you mean not supported by my device?
Erfan_rv said:
What do you mean not supported by my device?
Click to expand...
Click to collapse
another version of kdz file which i was installed

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