Auto-cancel when copying files to PC - ZenFone 2 Q&A, Help & Troubleshooting

Hi guys, I'm just new here. I have a problem with my Zenfone 2
I'm trying to backup the files of my data manually to my PC but after like a minute of transferring files, it auto-cancels. Is this a problem with the Zenfone 2 or the PC?
Debugging mode is turned on and I even tried using Share Link but it still auto-cancels when it copies some files. I need to backup because I plan on installing CM 12.1

Make sure it never gets moved while copying, maybe also try another cable or USB port.

check your cable or the connector, it seem to be the intermittent connection you are having.
nothing about the software.
mine happen to cancel too, when i use one of the usb port of my pc.

sooty84 said:
check your cable or the connector, it seem to be the intermittent connection you are having.
nothing about the software.
mine happen to cancel too, when i use one of the usb port of my pc.
Click to expand...
Click to collapse
Thanks for the info but when I reversed the process (pc to my phone) it works perfectly fine. But yeah, I just went on to transfer my files to the external SD card instead

DonMigs85 said:
Make sure it never gets moved while copying, maybe also try another cable or USB port.
Click to expand...
Click to collapse
I've made sure that I dont move the phone or even touch it while the process is on-going but still the same results
I'll try using another USB cable when I get my hands on a new one.

I had this problem with Moto E. Some files simply doesnt copy (i dont know why). I solve that with a simple solution: SD card!
Copy to sdcard, then put in a card reader, copy to pc. profit.

Dan_Jacques said:
I had this problem with Moto E. Some files simply doesnt copy (i dont know why). I solve that with a simple solution: SD card!
Copy to sdcard, then put in a card reader, copy to pc. profit.
Click to expand...
Click to collapse
This or use one of the WiFi file transfer apps like aridroid. I've been using WiFi File Explorer Pro for years now and it is incredibly useful.

cmendonc2 said:
This or use one of the WiFi file transfer apps like aridroid. I've been using WiFi File Explorer Pro for years now and it is incredibly useful.
Click to expand...
Click to collapse
Yes, it works without SD/card reader :good:
Airdroid is very useful to do it, and to force install apks.

Related

Cant Connect S3 to PC via USB- HELP!!!

i'm unable to connect my S3 to my PC via USB. even though i installed the samsung USB driver, i get an error on my PC that says it had a problem installing the Samsung Mobile MTP Device. i also get a pop up error on my phone saying i need to install Windows Media Player 10. i got XP on my laptop.. do i really need Windows Media Player 10 to connect my S3 to the PC via USB? how do i fix this?
I haven't used XP in years but you may need to install this.
http://www.microsoft.com/en-us/download/details.aspx?id=19153
And have you seen this thread?
http://support.t-mobile.com/thread/28807
Airdroid
Did you try setting phone to the PTP mode which is like a camera just to transfer files? You could rename a tar to jpg
Sent from my SGH-T999 using xda app-developers app
Are you using the factory cable? I was using a cheap Micousb and it wouldnt work. Pulled out the original plugged it in and connected to Kies instantly.
1SiK1500 said:
Are you using the factory cable? I was using a cheap Micousb and it wouldnt work. Pulled out the original plugged it in and connected to Kies instantly.
Click to expand...
Click to collapse
This..
1SiK1500 said:
Are you using the factory cable? I was using a cheap Micousb and it wouldnt work. Pulled out the original plugged it in and connected to Kies instantly.
Click to expand...
Click to collapse
i'll try it.. but do i need root to view files from my sd card on my PC while my phone is connected to my PC via USB? if not, then how do i view files from the sd card on my PC when i connect my phone to my PC without being rooted?
obla1 said:
i'll try it.. but do i need root to view files from my sd card on my PC while my phone is connected to my PC via USB? if not, then how do i view files from the sd card on my PC when i connect my phone to my PC without being rooted?
Click to expand...
Click to collapse
It should automatically prompt you to view internal and external sd cards on your pc. Are you rooted?
Sent from my SGH-T999
i have this problem on XP sometimes too, even with the drivers installed.
Try changing it from MTP to PTP. Let the computer find it again, then switch it back to MTP. Works for me every time
chrisram88 said:
It should automatically prompt you to view internal and external sd cards on your pc. Are you rooted?
Sent from my SGH-T999
Click to expand...
Click to collapse
hi chrisram... it doesnt prompt me for anything. i installed the snapdragon toolkit. i got xp and when i go into windows explorer, i see files on the phone, but not on the sd card. i tried also to install samsung driver 1.4.6.0 and i get a "MTP was not installed" error. and on the phone i get a pop up saying that i need windows media player 10 or higher, which i have installed.
and to answer your question, i am not rooted. DO I HAVE TO BE ROOTED TO VIEW FILES ON THE SD CARD ON MY PC VIA USB? please help because i'm on the verge on stomping on this galaxy s3. thanks,
You don't need root to view files in your phone. Did you put an SD card in there?
obla1 said:
hi chrisram... it doesnt prompt me for anything. i installed the snapdragon toolkit. i got xp and when i go into windows explorer, i see files on the phone, but not on the sd card. i tried also to install samsung driver 1.4.6.0 and i get a "MTP was not installed" error. and on the phone i get a pop up saying that i need windows media player 10 or higher, which i have installed.
and to answer your question, i am not rooted. DO I HAVE TO BE ROOTED TO VIEW FILES ON THE SD CARD ON MY PC VIA USB? please help because i'm on the verge on stomping on this galaxy s3. thanks,
Click to expand...
Click to collapse
On your phone go to menu >settings >development >usb debugging
Make sure it is selected. Hit me up on gtalk if you like same as xda name
Sent from my SGH-T999
chrisram88 said:
On your phone go to menu >settings >development >usb debugging
Make sure it is selected. Hit me up on gtalk if you like same as xda name
Sent from my SGH-T999
Click to expand...
Click to collapse
hi cristianram.. i get an error that says: "there was a problem installing this hardware.. MTP. An error occurred during installation of the device. A service installation section in this INF is invalid."
i'm really tired of this phone.. i really feel like breaking it or throwing it away now.
Or like I already said.. Just use airdroid.
psykhotic said:
Or like I already said.. Just use airdroid.
Click to expand...
Click to collapse
Yea try what the user suggested. That might work, use airdroid and report back. Your not the first one with this problem man. Don't worry we will get it solved.
Sent from my SGH-T999
chrisram88 said:
Yea try what the user suggested. That might work, use airdroid and report back. Your not the first one with this problem man. Don't worry we will get it solved.
Sent from my SGH-T999
Click to expand...
Click to collapse
i seriously dont want to use airdroid.. i need to move heavy files and i dont want to spend years by my PC waiting for my phone to finish transferring files over the air.. i want to be able to see my sd card via usb.
thanks for the encouragement.. i know i'll get a solution with your help..
Fair enough. What if you do install windows media player 11 and see what that does?
Sent from my SGH-T999
Um the sdcard can only write at about say max 80Mbps sustained. WLAN will be fast enough at 40.. what is USB2.0?
Anyways if you are putting lots of files, leave them on external, and don't have to worry about copying again. No good reason to have then on sdcard vs external.
You can just copy to ext then use any file mgr program to copy it using the phone.
Sent from my SGH-T999 using xda app-developers app
I use N so it's 100mbps and fast enough to not notice any difference. I'm guessing your problem is that XP is old as F. A simple solution is to just plug the sd card into your computer. But as it was pointed out the sd card is slower than wifi so it really doesn't matter.
Oh and I'd just like to point out you could have moved the files 10000 times by now. With airdroid you can move around the house while files are transferring. So you can relax and still use the phone instead of being tethered to the computer. And if you have splashtop you'd never even have to touch your PC.
Put Linux on a flash drive and use that?

problem copying files to my phone

my phone connects to my computer fine, but whenever I try to copy a file to the phone or SD card I'm getting an error saying, "Cannot copy item. The device has either stopped responding or has been disconnected." anyone know what I'm overlooking?
Do you have the proper drivers installed on your pc?
Sent from my SGH-T889 using xda premium
theoilman said:
my phone connects to my computer fine, but whenever I try to copy a file to the phone or SD card I'm getting an error saying, "Cannot copy item. The device has either stopped responding or has been disconnected." anyone know what I'm overlooking?
Click to expand...
Click to collapse
I've found that the cable that came with my Note 2 doesn't connect very well. It has the same problem you are describing and it wouldn't continuously charge either.
I used one of my other micro USB to USB cables and it solved the problem. Whats weird tho is the cable that came with my phone works fine to charge my girlfriends tablet. I think there is a connection problem where it doesn't securely fit into the note 2.
Don't know if this helps but changing the cable solved my issue:good:
Yeah maybe is a problem with USB cable or drivers, but when it happens to me, I just copy the files on folders not loose files..e.g if I'm copying a ROM.zip it wont let me do it but if I put that zip inside a folder then it will work
Sent from my SGH-T889 using xda app-developers app
turns out the files I was trying to copy were corrupt or something- other files transfer fine. I also redownloaded those files and they transferred fine.

Why I will NEVER buy another Nexus device again.

The file system is whack!
Why?
Try this very simple test.
Create a new folder and create some files to put in there.
Use a USB cable and plug it into your laptop.
Open your phone.
Where is your new folder and files?
But wait, if you open up ES File Explorer on the phone, everything is there?
Okay, reboot your phone.
Then, plug it into your laptop again.
Okay, now everything is there.
It's like you have to reboot your Nexus device in order to allow your laptop to see a refresh of the storage memory.
This is why removable memory is the way to go.
I just use Filezilla and ftpserver from the play store. Easy and fast. I'll never plug my phone into the computer again to transfer files.
use a good file explorer that does refresh the storage index...try solid explorer..problem solved
every change made by solid explorer to the file system is notified to the android media store index, try to repeat your steps with solid explorer
(that happens to every new phone out there that use MTP over mass storage file transfer, about 90% of new smartphone, even phone with removable storage use MTP today )
Wires are much too cumbersome. I use ES file manager to move files to/from my tablets/PC/dropbox/Box.com. Copy and paste between any and all of those easier than using a full desktop PC. No need to search for a wire. Or even be in the same room as your PC. Problem solved.
Sent from my GT-N5110 using XDA Premium HD app
Thanks everyone!
I'll try these ideas.
andQlimax said:
use a good file explorer that does refresh the storage index...try solid explorer..problem solved
every change made by solid explorer to the file system is notified to the android media store index, try to repeat your steps with solid explorer
(that happens to every new phone out there that use MTP over mass storage file transfer, about 90% of new smartphone, even phone with removable storage use MTP today )
Click to expand...
Click to collapse
But, the nice thing about removable storage is that it's easy to pop out the memory card and put it into your laptop. I only wish that laptop makers would put a micro SD card slot into laptops so I don't have to keep my adapter in there.
Plus, it copies way faster that way, in my experience. Also, Windows Explorer treats it like storage device, instead of some weird "thing" with the MTP method, ie, Teracopy never works with MTP.
i use root explorer and never had that issue. i created folder thru root explorer and i plugged into my laptop and i was able to view folder. but i got to say when i first got my gnex i was scared because of not having a removable sd card. but when i did have my droid X my sd card did fail, but luckily i backed everything up to my laptop before it actually failed.
Neo3D said:
Thanks everyone!
I'll try these ideas.
Click to expand...
Click to collapse
excuse me, but you have created a post to state that you are not buying another Nexus device just for that silly reason you mention?
ohhh, please.... :laugh::silly:
itasoulas said:
excuse me, but you have created a post to state that you are not buying another Nexus device just for that silly reason you mention?
ohhh, please.... :laugh::silly:
Click to expand...
Click to collapse
neo isnt very smart and is overly dramatic.
Neo3D said:
The file system is whack!
Why?
Try this very simple test.
Create a new folder and create some files to put in there.
Use a USB cable and plug it into your laptop.
Open your phone.
Where is your new folder and files?
But wait, if you open up ES File Explorer on the phone, everything is there?
Okay, reboot your phone.
Then, plug it into your laptop again.
Okay, now everything is there.
It's like you have to reboot your Nexus device in order to allow your laptop to see a refresh of the storage memory.
This is why removable memory is the way to go.
Click to expand...
Click to collapse
Which is your Galaxy Nexus version? International one? I have one GSM and I've never had this kind of problem..
peppo6 said:
Which is your Galaxy Nexus version? International one? I have one GSM and I've never had this kind of problem..
Click to expand...
Click to collapse
Verizon version.
Neo3D said:
The file system is whack!
Why?
Try this very simple test.
Create a new folder and create some files to put in there.
Use a USB cable and plug it into your laptop.
Open your phone.
Where is your new folder and files?
But wait, if you open up ES File Explorer on the phone, everything is there?
Okay, reboot your phone.
Then, plug it into your laptop again.
Okay, now everything is there.
It's like you have to reboot your Nexus device in order to allow your laptop to see a refresh of the storage memory.
This is why removable memory is the way to go.
Click to expand...
Click to collapse
What? That has nothing to do with internal storage versus Sd... Might wanna learn how computers work and how to use a file explorer...
cstrife999 said:
What? That has nothing to do with internal storage versus Sd... Might wanna learn how computers work and how to use a file explorer...
Click to expand...
Click to collapse
Uhh, might want to know what you're talking about before trash typing....with SD you can remove the card and use the MUCH BETTER & 10x FASTER Windows file manager, can't do that with the Nexus internal storage.
du bist krank said:
Good riddance.
Click to expand...
Click to collapse
fantard
This is not a Galaxy 'Nexus' problem, it's an Android thing, its MTP.
Any app that can trigger a media scan should cure that without having to reboot.
I've been using filezilla on my pc to push files to my phone for awhile though and it is much more convenient. USB transfer is slow and those cords always break on me >.<
That's no reason to ditch the galaxy nexus though. Maybe the terrible screen, poor placement of headphone jack, and battery life though... Lol
Sent from my Galaxy Nexus using xda premium
Neo3D said:
Verizon version.
Click to expand...
Click to collapse
So, I think it's just a problem linked to your Gnex. When I plug mine, I always see it on my pc like a removal memory.. And this should happen if you are rooted or not, it doesn't depend on it.
Inviato dal mio Galaxy Nexus utilizzando Tapatalk
18 months of updates doesn't warrant buying a nexus anymore, I just buy a better hardware non nexus phone an install the latest google stock on it using a custom rom.
Uninstall mtp drivers from drivers management and install it again
Remove all drivers related to gnex and install again
Just download latest USB drivers zip
http://developer.android.com/sdk/win-usb.html
And follow istructions
http://developer.android.com/tools/extras/oem-usb.html#InstallingDriver
Don't know how but I never faced this issue. I use file manager.

Transfer Files from PC

I've been trying to transfer the files I took from my Galaxy S4 and saved them to my computer, to my G3. When I connect the G3 to my computer, I only see 2 files in the "Internal Storage". It won't recognize my SD Card either. Is there a setting I may be missing, that will allow me to see other folders? I can't copy and paste anything to my Internal Storage. Thanks for your help.
AnaMayShun said:
I've been trying to transfer the files I took from my Galaxy S4 and saved them to my computer, to my G3. When I connect the G3 to my computer, I only see 2 files in the "Internal Storage". It won't recognize my SD Card either. Is there a setting I may be missing, that will allow me to see other folders? I can't copy and paste anything to my Internal Storage. Thanks for your help.
Click to expand...
Click to collapse
Try airdroid from play store
jaythenut said:
Try airdroid from play store
Click to expand...
Click to collapse
Hmmm...I tried to upload the pics from my desktop and I get this message. "Failed to upload. No write permission on sd card."
I have to turn on the camera mode for it to transfer. It won't recognize anything in MTP mode. :/
I wish I could do all this without using AirDroid. It won't show the phone in MTP, but in PTP it will, but only 2 folders on the whole phone, no sdcard. And I can't directly put anything on the phone.
I had a problem with my D855 MTP mode as well. Folders are all there, but some files are either missing, or reduced in size. I cannot copy them out to PC. In these folders, I also cannot copy files into them. What I did to resolve the problem, is to reboot the phone with USB cable attached to the PC. Then, before the phone can complete its boot up sequence, I will have some time to copy the files in and out. It is really quite troublesome.
MTP troubles?
This is what's worked for me (D850/at&t):
Install LG United Mobile driver for ADB support
Enable USB debugging in developer options on phone
Verify MTP mode is selected
Connect USB and accept RSA signature on phone
I know that ADB isn't particularly necessary for MTP, but in my experience with roms on the old Nexus (for which I used Google's ADB driver), it was a sure bet every time. gl
crasher said:
I had a problem with my D855 MTP mode as well. Folders are all there, but some files are either missing, or reduced in size. I cannot copy them out to PC. In these folders, I also cannot copy files into them. What I did to resolve the problem, is to reboot the phone with USB cable attached to the PC. Then, before the phone can complete its boot up sequence, I will have some time to copy the files in and out. It is really quite troublesome.
Click to expand...
Click to collapse
ae10u said:
This is what's worked for me (D850/at&t):
Install LG United Mobile driver for ADB support
Enable USB debugging in developer options on phone
Verify MTP mode is selected
Connect USB and accept RSA signature on phone
I know that ADB isn't particularly necessary for MTP, but in my experience with roms on the old Nexus (for which I used Google's ADB driver), it was a sure bet every time. gl
Click to expand...
Click to collapse
Thanks for the suggestions guys. But it seems like my phone refuses to be recognized in MTP mode. And only partially recognized in PTP. I think I may have to do a hard reset this weekend. :/
I went back to Best Buy yesterday and returned my phone and got another one. And now my file transfers work. I guess I had a defective phone. I'm glad everything got back to normal.
I also had the problem that I didn't see my SDcard, but when I disabled debugging mode I suddenly could

usb charging will not turn off ??

I'm trying to transfer some photos from my note 7 to a usb stick and it keeps triping back to usb charging??
I have...
in developer options
usb debugging "on"
networking
usb configuration
MTP selected
when I plug the stick in I pull down the notification page when I tap "supplying power via usb"
I try to select "Transferring media files" ( MTP) for 2 seconds in engages then automatically switches back to "Supplying power via usb " ??? I can't transfer anything ???
any ideas on this one ??
skyeking69 said:
I'm trying to transfer some photos from my note 7 to a usb stick and it keeps triping back to usb charging??
I have...
in developer options
usb debugging "on"
networking
usb configuration
MTP selected
when I plug the stick in I pull down the notification page when I tap "supplying power via usb"
I try to select "Transferring media files" ( MTP) for 2 seconds in engages then automatically switches back to "Supplying power via usb " ??? I can't transfer anything ???
any ideas on this one ??
Click to expand...
Click to collapse
Your usb stick is not a computer, it does not need to read your phone with MTP protocol.
The phone should provide power to the USB stick, exactly as it is saying, so that your phone can read the contents of the USB stick.
Get a File Manager like FX to transfer items to and from your USB stick.
I have the same problem. It always says usb charging and I could not transfer pictures to my usb using the usb-c/usb adaptor. I tried using file manager app but I get confused with all these asking permissions and I end up unable to transfer anything. I never had this problem with my S7 edge before. I tried connecting the phone directly to the mac using android file transfer but could not connect. I would really appreciate if someone can give us a more detailed steps on how.
edsol said:
I have the same problem. It always says usb charging and I could not transfer pictures to my usb using the usb-c/usb adaptor. I tried using file manager app but I get confused with all these asking permissions and I end up unable to transfer anything. I never had this problem with my S7 edge before. I tried connecting the phone directly to the mac using android file transfer but could not connect. I would really appreciate if someone can give us a more detailed steps on how.
Click to expand...
Click to collapse
jcadduono said:
Your usb stick is not a computer, it does not need to read your phone with MTP protocol.
The phone should provide power to the USB stick, exactly as it is saying, so that your phone can read the contents of the USB stick.
Get a File Manager like FX to transfer items to and from your USB stick.
Click to expand...
Click to collapse
I tried that I have ES file explorer like "edsol" said it won't mount the stick because it's in charging mode
I tried several time to switch it off of charging mode but always flips back after a few seconds.
if "edsol" has the same problem then I guess it's not just my phone........there must be a fix for this??
I had the same situation, and I had to format the USB stick in "exFAT" to be able to copy files to it. NTFS is supported only for reading, but not for writing.
So check that your USB stick is not NTFS.
FAT32 and exFAT are the same, the difference is that exFAT doesn't have the FAT32 limitations (maximum file size of 4 GB)
Goremael said:
I had the same situation, and I had to format the USB stick in "exFAT" to be able to copy files to it. NTFS is supported only for reading, but not for writing.
So check that your USB stick is not NTFS.
FAT32 and exFAT are the same, the difference is that exFAT doesn't have the FAT32 limitations (maximum file size of 4 GB)
Click to expand...
Click to collapse
Thanks...but it is exFat......I did a reformat just incase.......still a no go ??
you probably need some file manager to do what you want, Android sucks when it comes to manual file management.
Anyway I have ES file explorer loaded on my phone, so plugged in USB c to USB2 adapter, put in 32 GB FAT32 memory stick, ES file exp. open up and I transferred couple files from stick to SD, just to test it if it works. It did, but you would have to pay me a lot of money to do it on regular basis, so awkward. I just plug my phone to PC and use windows click and drag to move files around. Now I run into problem, when I was transferring my pictures, couple days ago, F???? Android lock my sd card for no reason (F????? Google is messing SD cards on phones since at least kitkat). I had to fix sd and take write protect off, but I'm sure it's Google not Samsung. Anyway, it works like a charm, just watch out for Google's broken permissions showing it's ugly head.
What File Explorer are you using? Some of them can't write to external storage because of Marshmallow permissions.
"My Files" of Samsung worked for me while "ES File Explorer" didn't work (before root)
I used ES File Explorer, I'm sorry I said wrong in my previous post, I moved couple files to phones DCIM folder, not SD, it's so awkward and I just wanted to see if it works at all, it did, I confirmed the files were moved, before deleting them. So actually I don't know if it would work on SD card, but I would never ever transfer files like that: I would use my pc laptop for direct transfer between SD and stick. So the concept I described works, but as far as permissions to particular folders go, they're so messed up and don't even want to test it again against SD. In theory it should work at least for transfer to root directory, since card is not protected, may not work for transfer to folders created by other programs due to permissions. At some point I may have to root this phone just to fix those stupid permissions, but I haven't used Marshmallow until now, so not sure how broken those permissions are here.
pete4k said:
I used ES File Explorer, I'm sorry I said wrong in my previous post, I moved couple files to phones DCIM folder, not SD, it's so awkward and I just wanted to see if it works at all, it did, I confirmed the files were moved, before deleting them. So actually I don't know if it would work on SD card, but I would never ever transfer files like that: I would use my pc laptop for direct transfer between SD and stick. So the concept I described works, but as far as permissions to particular folders go, they're so messed up and don't even want to test it again against SD. In theory it should work at least for transfer to root directory, since card is not protected, may not work for transfer to folders created by other programs due to permissions. At some point I may have to root this phone just to fix those stupid permissions, but I haven't used Marshmallow until now, so not sure how broken those permissions are here.
Click to expand...
Click to collapse
I've tried a few file programs including My Files..........but the usb stick isn't recognized because it stays in charging mode
so can't even attempt to transfer anything....this is frustrating !!

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