Develop Bugs

Htc desire hd - sd card unavailable

Hi guys and girls.
New to XDA but not to Android.
I need some help big time as I'm totally stuck and I'm about to send my phone to "will it blend".
Long story short my memory card will not read when inside the phone all I get under phone storage is "unavailable" with mount being greyed out.
HTC DESIRE HD 2.3.3 (Not Rooted)
Things I have tried:
Factory reset soft/hard both through phone and through power + vol down.
Tried two different mem cards both coming up in storage as "unavailable" the general fix seems to be formatting in fat32 on desktop pc I have done that for both cards (which are both readable on PC) and have even tried formatting through command prompt still no luck.
read alot in ADB/fastboot as it is something I'm abit unfamiliar with saw that users where able to restore sd card function by installing adb then running command prompt: "fastboot oem enableqxdm 0" I get a message saying it was successful I reboot guess what...same problem. One thing I have noticed is if I type "adb shell" I get "Daemon started on port 5079". (I have enable debugging) followed by device not found. have tried two diff usb cables both work with my S2 on either media faceplate or backplate usb ports still no luck. Trust me on this one guys I have searched far and wide and I'm just about read to quit on this. I'm at a dead end any advice would be awesome.
I've tried to resolve the adb method by installing various drivers (running windows 7pro 64bit) the issue I seem to get is that windows doesnt like the drivers Im trying to assign so im forced into have to update them manually through "let me choose a driver from location" blah blah blah...
There is a system update available which may possibly fix my issue however suprise suprise I can't download the update without having an sd card. I have even tried downloading a HTC sdmount widget whether Im downloading the wrong one I dont know? I have got HTC sync installed as others claimed this helped windows detect the correct drivers but then technically speaking its not an ADB interface?? just like to point out that both of the sd cards work flawlessly in my s2. anyone who can help me will get paypal'd a beer!
Thanks
Seb.

OK, I had same problem with my Desire S. I'm running Win7 64bit as well. I un-installed HTC sync, including the drivers. Control Panel>Programs & Features. I then download the latest HTC sync. Went back to Programs & Features and un-installed HTC sync but, left the drivers. Rebooted PC and Win7 picked up Desire S.
Hope this helps

How old is your phone? Depending in which country you are in you may still be under warranty.
Try cleaning the contacts?
Not too sure if you can mount the sd card on phones that are not rooted, or if you have the hboot option/recovery. Fastboot turned off, phone off, then press and hold the down volume button and while pressing it down, press the power button.
If you are not sure what you are looking at do not play around with those options, and it may not work. Not sure if you get those options if you are not rooted.
Do not root your phone, it is improbable it will help, and chances are, it may cause more problems than help.
First option, find out about the warranty.
Edit: just noticed you can boot into hboot. Not too sure if you have the option for recovery and even less if you get the option to mount sd card through there.
2nd edit: I'm not responsible for bad advice. I still haven't had my second cup of coffee
3rd edit: to find out if the adb is working properly and you got the htc sync installed type in whatever the command is in adb to see if it detects your device.
However, try cleaning the contacts and find out about the warranty.
Sent from a dream.

eloquence intshe
Thanks for the reply.
Hehe dont worry you can have some of mine I'm on the 4th cup thats how stressed I am getting with this. Just trying Taysider's method for trying to re-enable the sd card function. I have disabled fastboot using your method so is there a way of mouting sd in recovery? because Im sure I may have tried that already and all I got was an icon of a phone with a red exclamation mark infront of it?
thanks

3rd edit: to find out if the adb is working properly and you got the htc sync installed type in whatever the command is in adb to see if it detects your device.
However, try cleaning the contacts and find out about the warranty.
Sent from a dream.[/QUOTE]
How do I clean the contacts on the sd reader? it doesnt look very accessible unless I remove part of the housing? also what command prompt do you recommend I try first? like I said I tried "adb shell" and got no device found I'll update in a second as soon as I have tried this I have just uninstalled htc sync now all I need to do is assign driver to "android 1.0" in device manager then I'll take it for a spin.
Thanks dude

Ironman MarkV said:
Thanks for the reply.
Hehe dont worry you can have some of mine I'm on the 4th cup thats how stressed I am getting with this. Just trying Taysider's method for trying to re-enable the sd card function. I have disabled fastboot using your method so is there a way of mouting sd in recovery? because Im sure I may have tried that already and all I got was an icon of a phone with a red exclamation mark infront of it?
thanks
Click to expand...
Click to collapse
Re-read my previous post, there' another edit.
Thing is, Im not too sure what options you get nor l, well, anything related to non rooted phones. Do not root your phone as I mentioned previously. Mainly because first you ought to find out if you are still under warranty. If you are, send it to them.
Exclamation mark? Do a search, there were a few threads talking about that a few weeks back, but I believe it was about something else entirely, people effen up their phones trying to root.
From here on, the best advice I can give you is step back, take a break, continue later. There is probably too much info in your head right now.
1- see if adb can detect your phone.
2- try cleaning the contacts, do a search cause I can't remember if the cleaning of contacts was also for the sd card or only the wifi antenna.
3- Check your warranty, I can't stress this enough.
4- Coffee is kicking in
5- Check if you can detect the sd card through recovery. My assumption is that recovery works something like safe mode in windows, only an assumption.
6- Wait till someone more knowledgable than myself joins in. Chances are it would either be darunion, gleviatan or some chap who's nick I cant remember but starts with an M.
@guyinthecorner: you can skip this one - and I'm still waiting for that flashable zip.
Sent from a dream.

Teichopsia said:
Re-read my previous post, there' another edit.
Thing is, Im not too sure what options you get nor l, well, anything related to non rooted phones. Do not root your phone as I mentioned previously. Mainly because first you ought to find out if you are still under warranty. If you are, send it to them.
Exclamation mark? Do a search, there were a few threads talking about that a few weeks back, but I believe it was about something else entirely, people effen up their phones trying to root.
From here on, the best advice I can give you is step back, take a break, continue later. There is probably too much info in your head right now.
1- see if adb can detect your phone.
2- try cleaning the contacts, do a search cause I can't remember if the cleaning of contacts was also for the sd card or only the wifi antenna.
3- Check your warranty, I can't stress this enough.
4- Coffee is kicking in
5- Check if you can detect the sd card through recovery. My assumption is that recovery works something like safe mode in windows, only an assumption.
6- Wait till someone more knowledgable than myself joins in. Chances are it would either be darunion, gleviatan or some chap who's nick I cant remember but starts with an M.
@guyinthecorner: you can skip this one - and I'm still waiting for that flashable zip.
Sent from a dream.
Click to expand...
Click to collapse
Lol, already saw your username and was like 'Yup, problem solved ;-)'
Flashable zip is being a pain in the rear, should have it soon (reading a crap-ton of tutorials to help me)
Sent from my Desire HD using Swype beta for Android!

[Q] newbie in over his head

the phone is a sprint gnex.
i had twrp as recovery, and i was playing around with it, got distracted, and my 2 year old grabbed it and wiped everything. no OS, no recovery, no nothing.
i'm not even sure where to start. my newbie self is thinking maybe odin? i used adb once, is that where i should be looking?
i guess my question is where does one start when he has no OS. and i could sure use a link for wherever factory images, or tar files, or whatever, are reposed.
please help a brother out, and keep in mind i am in fact over my head. just trying to salvage this if possible. it is not an urgent thing, as i the device is merely used as a media device for my 2 year old.
my laptop is a windows 7 device. i've downloaded usb drivers for samsung, odin, and adb fastboot. they are sitting in my download folder as zip files. that is where i stand.

boathead said:
the phone is a sprint gnex.
i had twrp as recovery, and i was playing around with it, got distracted, and my 2 year old grabbed it and wiped everything. no OS, no recovery, no nothing.
i'm not even sure where to start. my newbie self is thinking maybe odin? i used adb once, is that where i should be looking?
i guess my question is where does one start when he has no OS. and i could sure use a link for wherever factory images, or tar files, or whatever, are reposed.
please help a brother out, and keep in mind i am in fact over my head. just trying to salvage this if possible. it is not an urgent thing, as i the device is merely used as a media device for my 2 year old.
my laptop is a windows 7 device. i've downloaded usb drivers for samsung, odin, and adb fastboot. they are sitting in my download folder as zip files. that is where i stand.
Click to expand...
Click to collapse
Don't worry you'll be fine.
If you can get into twrp, try just downloading a ROM and gapps zip on computer and using adb to push or sideload to device (Google "adb sideload ROM galaxy nexus...exact steps easy to find)
If you can't get into recovery, or just want to go back to complete stock and start from there, go here https://developers.google.com/android/nexus/images
Grab a package for sprint gnex(mysidspr, aka toroplus) and if u have adb&fastboot installed on computer(if not then Google "installing android SDK" and it will be top result, fastboot and adb come WITH the SDK when u install it)
Then you just unzip that factory img file, plug device into computer while in boot loader mode (hold power and both volume keys), open the folder created when u uncompressed factory IMG file, hold down shift and right click and choose "open command prompt". Enter "fastboot devices"(no quotes) in the command window to make sure device is recognized. Then just run "flash-all.exe" or "flash-all.bat" in command prompt and BE PATIENT AND LET IT FINISH EVERYTHING. After that device will be like brand new out of box.

ashclepdia said:
Don't worry you'll be fine.
If you can get into twrp, try just downloading a ROM and gapps zip on computer and using adb to push or sideload to device (Google "adb sideload ROM galaxy nexus...exact steps easy to find)
If you can't get into recovery, or just want to go back to complete stock and start from there, go here https://developers.google.com/android/nexus/images
Grab a package for sprint gnex(mysidspr, aka toroplus) and if u have adb&fastboot installed on computer(if not then Google "installing android SDK" and it will be top result, fastboot and adb come WITH the SDK when u install it)
Then you just unzip that factory img file, plug device into computer while in boot loader mode (hold power and both volume keys), open the folder created when u uncompressed factory IMG file, hold down shift and right click and choose "open command prompt". Enter "fastboot devices"(no quotes) in the command window to make sure device is recognized. Then just run "flash-all.exe" or "flash-all.bat" in command prompt and BE PATIENT AND LET IT FINISH EVERYTHING. After that device will be like brand new out of box.
Click to expand...
Click to collapse
thank you so much for responding. i will play around with this later, but it is a bit comforting to know that maybe i'm not doomed.
i cannot get into recovery, so yeah, i don't know what i'm doing.

boathead said:
thank you so much for responding. i will play around with this later, but it is a bit comforting to know that maybe i'm not doomed.
i cannot get into recovery, so yeah, i don't know what i'm doing.
Click to expand...
Click to collapse
Why can't you get into recovery?
Are you choosing recovery mode via the bootloader menu? I didn't think it was POSSIBLE to wipe recovery from within recovery.
Even if you can't, trust me, Doing a factory img restore, or using fastboot to flash custom recovery again is VERY easy. To get the SDK that has needed fastboot tools, go here http://developer.android.com/sdk/index.html#ExistingIDE
And grab the needed exe for your setup(windows 64 or 32bit). Make sure you are getting the "ADT bundle" it's what has needed platform tools. Then just run the exe and follow instructions.
Now u COULD also just Google search for Wugfresg toolkit, and download and use that. Its very easy to use as well. I just prefer to have adb and fastboot installed to my computer so that I can always be good to go. Plus I use Linux so Im not able to use Wugfresh, but knowing how to just use fastboot and adb also makes ya feel like a boss(even though is pretty simple lol)
Don't worry, there is hope, and it's not gonna be difficult. You'll be up again in no time.

because you said you didn't think it was possible to wipe recovery from recovery, i went into bootloader. you are correct. in my panic i overlooked it. i DO in fact still have twrp.
but there is nothing to restore or install. so once my phone charges, i'll give it a shot as you suggested. would you kindly check in later in case i need some more help?
thanks my friend for steering me in the correct direction.

boathead said:
because you said you didn't think it was possible to wipe recovery from recovery, i went into bootloader. you are correct. in my panic i overlooked it. i DO in fact still have twrp.
but there is nothing to restore or install. so once my phone charges, i'll give it a shot as you suggested. would you kindly check in later in case i need some more help?
thanks my friend for steering me in the correct direction.
Click to expand...
Click to collapse
Of course!
I'm always checking in these forums, and I use Tapatalk, and have actually grown fond of Tapatalk notifications, so I SHOULD get a notif if you post back or PM(though I prefer to keep in thread, that way someone else searching for answer to similar issue can find a helpful thread as well)
Yea it sounds like your little one got into twrp and most likely wiped all of /data and /system. Instead of just a regular factory reset which would have left your stuff like flashable zips and all still in /sdcard. That sucks! I've actually done that on accideHahaha
hile back(a mistake you only make once to wipe all of /data AND /system lol, even though can pretty easily be fixed)
Sounds like you could use adb sideload or push to get ROM/gapps zips back on the device, or just go with a total device factory restore, whichever you choose at this point should work just fine.
I'm not sure if there is a way to do this yet, but I've always wanted to put a pin code lock for TWRP. That way if my nephew ever did find his way into there when using my phone, he wouldn't be able to do any damage. If it's not a part of custom recovery yet (I haven't looked actually lol) it would be awesome if someone found a way to add that feature in. Could save a lot of us the hassle in cases like this! Hahaha
I'll check back in the morning and randomly tomorrow (some of the day I won't have a connection, I use Gnex strictly on WiFi) to see if you need any help/tips/clarifying of any steps needed. Once you do this restore process once, you'll be amazed at how easy it can be, and as long as you keep the files on your laptop, you'll be ready to go if you ever need to do it again.

success!
i had a great deal of trouble sorting the drivers....took quite a while to get the pc to recognize the device. then i got confused about a few things...stunner, i know, but was able to reflash a factory image with the wug toolkit. so i guess i took the cowardly way and didn't do the adb route.
anyway, i'm good to go. i am left with the initial problem that had me in recovery in the first place. i figured flashing a rom would solve it, but no. so i'm left thinking it is on the server side. at least i have something to work with now.
so thanks again. without your calming words i never would have gotten this going. i don't have the temperament to play around with my devices, i've learned.

boathead said:
success!
i had a great deal of trouble sorting the drivers....took quite a while to get the pc to recognize the device. then i got confused about a few things...stunner, i know, but was able to reflash a factory image with the wug toolkit. so i guess i took the cowardly way and didn't do the adb route.
anyway, i'm good to go. i am left with the initial problem that had me in recovery in the first place. i figured flashing a rom would solve it, but no. so i'm left thinking it is on the server side. at least i have something to work with now.
so thanks again. without your calming words i never would have gotten this going. i don't have the temperament to play around with my devices, i've learned.
Click to expand...
Click to collapse
That temperament is something that is gained. MOST of us have been in that "oh holy crap what do I do now?!?! Im not prepared for this!!" Moments (my first one was on my birthday back when I had DroidX2, and didn't have my own computer to restore it using RSDlite sbf flash.. I accidentally flashed something that didn't work, and was left with no OS stuck in bootloop with no way to get into the bootstrap recovery we had...was without device for 3 days until I could get to a coworkers laptop!! Lol!!!) But the stress goes WAY down after you've restored device once or twice and have the tools at the ready with basic understanding of the steps at least
And as for drivers, I apologize for not warning/informing about that. I forgot that you mentioned you had multiple driver packages downloaded and i was going to clarify which to use(on a Linux setup you don't need drivers and it been a while since I used windows for my device so drivers aren't usually on my mind lol) I think a lot of people use the PDAnet drivers. But if you are connected to internet and just put device in fastboot mode and connect to computer, I think it will automatically find and install the correct drivers needed for fastboot/adb access.(the toolkit can also be used to install correct drivers I believe)
And don't worry, I wouldn't call using toolkit the "cowardly way". SOME people detest/despise use of toolkit since they think it takes away from learning and understanding how to do it without a toolkit. But when you use a toolkit you usually see command prompt correct? (Or at least a setting so you can SEE what it is running as far as commands) so you get to see what its doing, which helps beginners start to grasp the concepts of what it is doing.
Trust me, if you can use the toolkit correctly, you can easily transfer that knowledge to just using fastboot or adb commands.
by the way, fastboot is what's used for factory image restore. ADB is for pushing/pulling files, taking logs, sideloading a ROM/gapps zip that isn't on device, taking/restoring adb backups of system and or data, things like that. Think of adb as the "taker and giver". And fastboot as the "img installer/booter"...imgs being anything from system img files, to data partition img files, boot.img(aka kernel), recovery.img, bootloader update img, radio imgs. Things like that
The reason the knowledge from using toolkit easily transfers over to using just straight up fastboot for example is because of how they word the choices and menus. You will see it says something like "use fastboot to flash new recovery img", which the fastboot command for that in command line equates to "fastboot flash recovery "NameOfRecoveryImage.img" "
(With no quotes of course, and replace "NameOf...." With the actual file name of the recovery.img you have downloaded, and you can rename the downloaded recovery img file to something easier to type out if you want to also)
Basic structure of using fastboot command would be as follows:
fastboot[space]command[space]partitioname[space]filetobeused
Which after used once or twice is very easy to grasp basic usage
So are you able to at least boot into OS now? Also, make sure if you are trying to flash a KitKat ROM, that you install the 2.7TWRP recovery, anything earlier won't work correctly for 4.4based ROMs.
Again, any trouble feel free to ask.
(And apologies for the long rambling posts lol)

yes. i am in the OS now.
what gave rise to my troubles in the first place is that i've moved my residence. all my devices recognize my new wifi, and proceed along their merry way.
my gnex is another story. it recognized my wifi, shows me as connected, but nothing at all can actually access the server. i tried factory reset, nothing. then i was going to install a new rom, figuring something was corrupted. then my 2 year old took over!
so i am in the OS, but still cannot access the server. so it must be on the server side i figure. not sure how to fix this, but when i have some time, i'll do some looking around. i am going to try to access a different wifi network later on to see if at least it is not my device.
again, thanks for your help my friend.

boathead said:
yes. i am in the OS now.
what gave rise to my troubles in the first place is that i've moved my residence. all my devices recognize my new wifi, and proceed along their merry way.
my gnex is another story. it recognized my wifi, shows me as connected, but nothing at all can actually access the server. i tried factory reset, nothing. then i was going to install a new rom, figuring something was corrupted. then my 2 year old took over!
so i am in the OS, but still cannot access the server. so it must be on the server side i figure. not sure how to fix this, but when i have some time, i'll do some looking around. i am going to try to access a different wifi network later on to see if at least it is not my device.
again, thanks for your help my friend.
Click to expand...
Click to collapse
what security do you use on your router? if WEP try changing it. the gnex has issues sometimes with using WEP secured WiFi AP's
also, if using a 5ghz network, I can only get mine to connect to that on channel 153. there are only a certain number of 5ghz channels supported.
might also want to just try forgetting WiFi network and re add?(if it restored the access points by any means including Google backup/restore)
and make sure your router isn't rejecting the Mac address for some reason(and some people will suggest reboot of the router to see if that helps fix it, which I've seen fix many connection issues)

well, my device works beautifully....everywhere except in my house.:crying:
as much as drivers befuddle me, routers do even more so. it must be a router issue, right? my device connects to google elsewhere. and all my other devices connect to google here at home. maybe tomorrow i'll try the router's live chat to see if i can get some help.

boathead said:
well, my device works beautifully....everywhere except in my house.:crying:
as much as drivers befuddle me, routers do even more so. it must be a router issue, right? my device connects to google elsewhere. and all my other devices connect to google here at home. maybe tomorrow i'll try the router's live chat to see if i can get some help.
Click to expand...
Click to collapse
what type of security are you using in the router setting? WPA? wep? none?
what model router are you using?
is device connecting to internet and just not Google servers?
is device connecting to router at all and just no internet access?(meaning when you are in WiFi settings, and choose network does it show obtaining IP address and then connected? or just never fully connect?)
I've had similar issues in past and might be able to help with some more details

ashclepdia said:
what type of security are you using in the router setting? WPA? wep? none?
what model router are you using?
is device connecting to internet and just not Google servers?
is device connecting to router at all and just no internet access?(meaning when you are in WiFi settings, and choose network does it show obtaining IP address and then connected? or just never fully connect?)
I've had similar issues in past and might be able to help with some more details
Click to expand...
Click to collapse
wpa2...but i've even disable all security to see....i've disable firewalls...nothing. it is an arris router that time warner cable provided when i moved to my new place.
and i my phone does show me as connected to my network...just can't get into google. and the phone works just fine at my work. as you know, i've been through several roms and an entirely new OS...so it cannot be the phone...can it?
been through this entire threads, and no joy.
http://forum.xda-developers.com/showthread.php?t=2110225
if you have any ideas, post away. i will be away from access to the internet for a few days, so i won't even have a chance to check in here, but any info in the meantime would be most thanked.

boathead said:
thank you so much for responding. i will play around with this later, but it is a bit comforting to know that maybe i'm not doomed.
i cannot get into recovery, so yeah, i don't know what i'm doing.
Click to expand...
Click to collapse
my samsung s5 had the same problem. i wiped out everything and it says i have no os no nothing. i hope if anyone can help, i will be pleased.
the only question is that "how can i get an os and get my phone working"

ashclepdia said:
Don't worry you'll be fine.
If you can get into twrp, try just downloading a ROM and gapps zip on computer and using adb to push or sideload to device (Google "adb sideload ROM galaxy nexus...exact steps easy to find)
If you can't get into recovery, or just want to go back to complete stock and start from there, go here https://developers.google.com/android/nexus/images
Grab a package for sprint gnex(mysidspr, aka toroplus) and if u have adb&fastboot installed on computer(if not then Google "installing android SDK" and it will be top result, fastboot and adb come WITH the SDK when u install it)
Then you just unzip that factory img file, plug device into computer while in boot loader mode (hold power and both volume keys), open the folder created when u uncompressed factory IMG file, hold down shift and right click and choose "open command prompt". Enter "fastboot devices"(no quotes) in the command window to make sure device is recognized. Then just run "flash-all.exe" or "flash-all.bat" in command prompt and BE PATIENT AND LET IT FINISH EVERYTHING. After that device will be like brand new out of box.
Click to expand...
Click to collapse
The same thing happened to me right now, while I was installing CM13 in my Lenovo Zuk Z1. I took a backup from TWRP and copied the same to my pc. Then I wiped all the data from my phone using TWRP. Then I plugged in the Usb back to copy the downloaded files of CM13 to my phone but my pc is not showing the Internal Memory of my phone. I am so freaked out right now. I dont have an OS in my phone and I am unable to restore what I backed up. I am just stucked in TWRP. Guide me through to install CM 13 or atleast revert back to where I started. Any help is appreciated.

[Q] HTC One X Need to get data off phone that doesnt pass Boot Animation/Red Triangle

Hi,
I need to retrieve my 1) contacts, 2) Messages. If someone could help i would be really grateful and appreciative.
My HTC One X is standard with no mods (software/hardware).
Ive never updated firmware from 4.0.2 i believe.
Recently i downloaded a few programs from Play store.
I dont know if that was what caused the problems but i started getting problems with the apps closing/crashing.
Long story short spoke to O2 whom im with who were no help just wanted me to factory reset. Spoke to Dialaphone who said factory reset. And tried a couple times with HTC with the second time the girl advisor suddenly saying she will terminate calls while i was talking of options and hwen i stated i had done nothing wrong ie did not raise voice, did not say anything bad/derogatory etc and why she was doing that she cut the call off. I was understandably very angry, and i feel i will not be buying a HTC again with that kind of treatment.
As i couldnt get into play store due to crashing apps. I rang HTC. When i first rang HTC they said backup and do factory reset. I asked how they said use HTC SYnc Manager. Dl'ed and connected phone. No phone coming up. The phone at the time was again crashing all the apps now inc the android core something app.
I uninstalled the recent apps i had installed. Two sound meter apps, two lightmeter apps.
And i restarted phone. Phone then restarted but has to date not gone past the HTC bootup animation screen.
I have used soft reset by using power button. Recovery mode by way of pressing volume button and power button and then selecting recovery. When i do do recovery it shows its doing something and then i get a red triangle with an exclamation mark.
Please i need help to retrieve the data contacts and mesages on the phone. Asi never had problems with the phone before i didnt get round to making a backup. Normally i used to do this but have had a lot of other things going on and have become somewhat lazy.
Many thanks

MazzaUK said:
Hi,
I need to retrieve my 1) contacts, 2) Messages. If someone could help i would be really grateful and appreciative.
My HTC One X is standard with no mods (software/hardware).
Ive never updated firmware from 4.0.2 i believe.
Recently i downloaded a few programs from Play store.
I dont know if that was what caused the problems but i started getting problems with the apps closing/crashing.
Long story short spoke to O2 whom im with who were no help just wanted me to factory reset. Spoke to Dialaphone who said factory reset. And tried a couple times with HTC with the second time the girl advisor suddenly saying she will terminate calls while i was talking of options and hwen i stated i had done nothing wrong ie did not raise voice, did not say anything bad/derogatory etc and why she was doing that she cut the call off. I was understandably very angry, and i feel i will not be buying a HTC again with that kind of treatment.
As i couldnt get into play store due to crashing apps. I rang HTC. When i first rang HTC they said backup and do factory reset. I asked how they said use HTC SYnc Manager. Dl'ed and connected phone. No phone coming up. The phone at the time was again crashing all the apps now inc the android core something app.
I uninstalled the recent apps i had installed. Two sound meter apps, two lightmeter apps.
And i restarted phone. Phone then restarted but has to date not gone past the HTC bootup animation screen.
I have used soft reset by using power button. Recovery mode by way of pressing volume button and power button and then selecting recovery. When i do do recovery it shows its doing something and then i get a red triangle with an exclamation mark.
Please i need help to retrieve the data contacts and mesages on the phone. Asi never had problems with the phone before i didnt get round to making a backup. Normally i used to do this but have had a lot of other things going on and have become somewhat lazy.
Many thanks
Click to expand...
Click to collapse
Maybe you will not be able to restore anything on your phone because of the factory reset but maybe you will have working phone. Go in bootloader and after this connect the phone to a computer you must see fastboot USB download fastboot and adb extract it to c:\fastboot open cmd and type cd\ after this cd fastboot and run the command fastboot getvar version-main and post the result here

Hi Thant,
Thanks for the help. To clarify i have not done any type of factory reset and do need the data. I have done a Recovery which showed the red triangle with exclamation mark.
If i do bootloader thing as you have specificed will it flash over the data?
Please let me know.
Many thanks
Thant said:
Maybe you will not be able to restore anything on your phone because of the factory reset but maybe you will have working phone. Go in bootloader and after this connect the phone to a computer you must see fastboot USB download fastboot and adb extract it to c:\fastboot open cmd and type cd\ after this cd fastboot and run the command fastboot getvar version-main and post the result here
Click to expand...
Click to collapse

Connected the phone to PC but PC says it doesnt recognise usb connection
Thant said:
Maybe you will not be able to restore anything on your phone because of the factory reset but maybe you will have working phone. Go in bootloader and after this connect the phone to a computer you must see fastboot USB download fastboot and adb extract it to c:\fastboot open cmd and type cd\ after this cd fastboot and run the command fastboot getvar version-main and post the result here
Click to expand...
Click to collapse

MazzaUK said:
Connected the phone to PC but PC says it doesnt recognise usb connection
Click to expand...
Click to collapse
You must to go in bootloader and choice fastboot after this connect the phone to computer. Then you must download fastboot files and paste in c:\fastboot. Then run cmd and navigate to this folder and run the command fastboot devices and you must to your S/N. If you didmn't see the phone install latest HTC drivers and post the result from command fastboot getvar all and delete your S/N and IMEI from the info

Thats perfect. It worked. Thank you.
I Have attached an image with the results.
Thant said:
You must to go in bootloader and choice fastboot after this connect the phone to computer. Then you must download fastboot files and paste in c:\fastboot. Then run cmd and navigate to this folder and run the command fastboot devices and you must to your S/N. If you didmn't see the phone install latest HTC drivers and post the result from command fastboot getvar all and delete your S/N and IMEI from the info
Click to expand...
Click to collapse

MazzaUK said:
Thats perfect. It worked. Thank you.
I Have attached an image with the results.
Click to expand...
Click to collapse
Download THIS and run as Administrator and fallow the instruction. To hope you will not lose any data because if you unlock your bootloader have big chance to wipe everything

MazzaUK said:
Thats perfect. It worked. Thank you.
I Have attached an image with the results.
Click to expand...
Click to collapse
Any news with the RUU?

I followed the instuctructions and the phoe rebooted and started working and booted into Android. But messages and contacts seem to have been erased in the process as nothing is showing.
Thant said:
Any news with the RUU?
Click to expand...
Click to collapse

Yeah that's what a ruu does, it deletes everything and put the phone back to factory stock

MazzaUK said:
I followed the instuctructions and the phoe rebooted and started working and booted into Android. But messages and contacts seem to have been erased in the process as nothing is showing.
Click to expand...
Click to collapse
Yes but you have your pictures you must to use google acount for future to not lose your contacts. sorry but I say in my first post maybe you will not restore your data but you will have working phone. Sorry again for the contacts and for future use google account

For me the phone didnt matter but i needed the messages and contacts. My fault for not backing them up but they were all very important to me. If there was a glitch/hack that allowedrooting without wipe i think that would have been a way around it. Even HTC didnt want to help which i think is silly for situations where it is vitally important info and for fee as well not a freebie.
Thank you for your help anyways in getting the phone past bootloop.
Thanks
Thant said:
Yes but you have your pictures you must to use google acount for future to not lose your contacts. sorry but I say in my first post maybe you will not restore your data but you will have working phone. Sorry again for the contacts and for future use google account
Click to expand...
Click to collapse

MazzaUK said:
For me the phone didnt matter but i needed the messages and contacts. My fault for not backing them up but they were all very important to me. If there was a glitch/hack that allowedrooting without wipe i think that would have been a way around it. Even HTC didnt want to help which i think is silly for situations where it is vitally important info and for fee as well not a freebie.
Thank you for your help anyways in getting the phone past bootloop.
Thanks
Click to expand...
Click to collapse
No way to restore contact or message from broken phone sorry. If you unlock the bootloader have big chance to lose your picture but with RUU you keep them and lose only data,system and cache partition on the phone

Thant said:
No way to restore contact or message from broken phone sorry. If you unlock the bootloader have big chance to lose your picture but with RUU you keep them and lose only data,system and cache partition on the phone
Click to expand...
Click to collapse
I have latest firmware and phone constantly restarts and more recently screen freezes. Mainly restarts all the time. Fed up of htc and their problems

[Q] Galaxy S3 stuck on samsung screen

I have been looking online for 3 days trying to get a definite answer on one thing. Is there anyway I can recover pictures off the phone.
The short is that the phone froze and would not respond. Pushing the power button for a while and then let off it rebooted but stuck on the Samsung screen. Most people respond to similar issues to do a factory reset which wipes your data.
I saw one other forum that discussed finding someone witha JTAG rig but I dont think i am going to have access to this and dont know anyone who does. They also mentioned ADB but i am not sure if i can use this or not. I do have drivers installed for my device on the PC and when I plug the phone in it recognized that a device has been plugged in and the drivers loaded but i did show that 'MTP USB Device' failed.
http://forums.androidcentral.com/sa...alaxy-s3-frozen-start-screen-help-please.html
When I started to crate this thread i saw about 5 similar threads. None of them answered my question. One that was linked from it confuses me though.
http://forum.xda-developers.com/galaxy-s3/help/flashing-rom-s3-change-setting-t1958368
So I have ADB and fastboot installed on my box. I want to give something a try but i am just not sure exactly what direction to start in to hopefully reach my goal of getting the phone up so i can grab the pics via USB. I saw where ADB could have uses such as 'pull' which could pull data off so hypothetically it could be possible to say pull the contents of the dir off but again not sure.
http://lifehacker.com/the-most-useful-things-you-can-do-with-adb-and-fastboot-1590337225
http://forum.xda-developers.com/showthread.php?t=2317790
So, even when I buy a GS3 or any other phone i usually have 1gig or so for the OS and then an internal storage for keeping data. So my thought, and I understand I could be wrong here, is that I SHOULD be able to flash the current factory image (like overwriting the existing) or along side the existing without touching the internal storage with the data (the 16/32gigs). I want to give something a try and not lose the pics. I would certainly appreciate some links to help me figure out what to do next. Thanks in advance.
Sprint SPH-L710 stock, un-rooted without 3rd party recover (TWRP, etc). I can boot into recovery and get a 'no command' message. Deleting cache has not helped. Leaving batt out for a while has not helped. I think its running 4.3.
Thanks in advance.

Hi,
You will definitely need to ask the experts who own your device for help on this, so I will have your thread moved to your device section.
Good luck!

Redmi Note 8 locked, need help with unlocking/backup

Hello!
I need help regarding a Redmi Note 8 that no longer accepts the correct pattern and is locked.
I'm looking for a solution that would allow me to either unlock my phone without data loss, or make a backup of the phone's internal storage on an sd card/pc before hard resetting.
The device is not rooted and I don't have custom recovery installed. USB Debugging is on, but my laptop is not authorized.
With Adb, the device is detected but unauthorized. It seems to be detected normally in fastboot mode. I was able to get my laptop to detect it in recovery mode by clicking on "Connect with MIAssistant" while it was plugged in, but only in sideload mode. I also somehow managed to get into safe mode, but I used the stock screen lock, so unless there's something else that can be done in that mode, it doesn't seem useful in this situation.
I tried the actual MIAssistant software but it tells me to update my device before connecting. From what I found, this is because it doesn't even work with phones running Android 6.0 Marshmallow or above, so that seems to be a dead-end, unfortunately. Downloaded from here, updated to version 3.2.1.3111. If there's a newer version that could support my device, even an untranslated one, I would love to know, but I couldn't find a working one.
I had some ideas that could potentially solve my problem, but couldn't find a way to actually execute them, so here they are in case someone out there who knows more than me could help me with one of them.
1, Is there any way I could authorize my laptop for USB Debugging without being able to accept the prompt on screen?
2, Is there a way to make a backup of the internal storage of my phone in fastboot/sideload mode?
3, Is there a way to get adb to detect this device normally in recovery mode, instead of in sideload mode?
4, Is there a way to get my device into mtp/ptp mode instead of charging mode when connected to a PC without USB Debugging so I can copy my files?
5, Here's a thread I found that seems promising, although it's old. Could I somehow use this, or a similar method on Redmi Note 8? The Recovery Mode is much more limiting on this device, unfortunately, so I can't exactly follow this tutorial. Are there alternatives that can be done in adb fastboot/sideload mode, perhaps?
6, If I am forced to hard reset, is there any software out there that could recover at least some of the deleted data afterwards, or is everything lost in case of a reset?
I am open to new ideas not listed above, as well. I am not a very advanced user so I probably missed some things.
Thank you so much for any answer in advance!

zoey_96 said:
Hello!
I need help regarding a Redmi Note 8 that no longer accepts the correct pattern and is locked.
Click to expand...
Click to collapse
do you have the default recovery ? or a custom one ?
zoey_96 said:
Is there any way I could authorize my laptop for USB Debugging without being able to accept the prompt on screen?
Click to expand...
Click to collapse
No

loopypalm said:
do you have the default recovery ? or a custom one ?
Click to expand...
Click to collapse
Default, which doesn't have many options on Xiaomi. :/
loopypalm said:
No
Click to expand...
Click to collapse
Sad to hear that. Are there any alternative options that could solve my problem? I'd really rather not factory reset.

zoey_96 said:
Default, which doesn't have many options on Xiaomi. :/
Click to expand...
Click to collapse
if you had twrp or similar your problem would be solved ...
zoey_96 said:
Are there any alternative options that could solve my problem?
Click to expand...
Click to collapse
not as far as i know, ask in ADB thread if you find any

Updated with extra info in case anyone else has any ideas.

Even if you can copy your files to PC, they are problably unusable because of encryption.
That is why you need that pattern
For security this is exactly what you want, if your phone is lost or stolen.

Elinx said:
Even if you can copy your files to PC, they are problably unusable because of encryption.
That is why you need that pattern
For security this is exactly what you want, if your phone is lost or stolen.
Click to expand...
Click to collapse
Do you mean that the reason it doesn't accept the correct pattern anymore is for security? I would have thought it would still accept the correct one, at least after several tries of the same thing. Being completely locked out even when you know the correct password is a little strange to me.

zoey_96 said:
Hello!
I need help regarding a Redmi Note 8 that no longer accepts the correct pattern and is locked.
I'm looking for a solution that would allow me to either unlock my phone without data loss, or make a backup of the phone's internal storage on an sd card/pc before hard resetting.
The device is not rooted and I don't have custom recovery installed. USB Debugging is on, but my laptop is not authorized.
With Adb, the device is detected but unauthorized. It seems to be detected normally in fastboot mode. I was able to get my laptop to detect it in recovery mode by clicking on "Connect with MIAssistant" while it was plugged in, but only in sideload mode. I also somehow managed to get into safe mode, but I used the stock screen lock, so unless there's something else that can be done in that mode, it doesn't seem useful in this situation.
I tried the actual MIAssistant software but it tells me to update my device before connecting. From what I found, this is because it doesn't even work with phones running Android 6.0 Marshmallow or above, so that seems to be a dead-end, unfortunately. Downloaded from here, updated to version 3.2.1.3111. If there's a newer version that could support my device, even an untranslated one, I would love to know, but I couldn't find a working one.
I had some ideas that could potentially solve my problem, but couldn't find a way to actually execute them, so here they are in case someone out there who knows more than me could help me with one of them.
1, Is there any way I could authorize my laptop for USB Debugging without being able to accept the prompt on screen?
2, Is there a way to make a backup of the internal storage of my phone in fastboot/sideload mode?
3, Is there a way to get adb to detect this device normally in recovery mode, instead of in sideload mode?
4, Is there a way to get my device into mtp/ptp mode instead of charging mode when connected to a PC without USB Debugging so I can copy my files?
5, Here's a thread I found that seems promising, although it's old. Could I somehow use this, or a similar method on Redmi Note 8? The Recovery Mode is much more limiting on this device, unfortunately, so I can't exactly follow this tutorial. Are there alternatives that can be done in adb fastboot/sideload mode, perhaps?
6, If I am forced to hard reset, is there any software out there that could recover at least some of the deleted data afterwards, or is everything lost in case of a reset?
I am open to new ideas not listed above, as well. I am not a very advanced user so I probably missed some things.
Thank you so much for any answer in advance!
Click to expand...
Click to collapse
Howdy bro (I also have a Xiaomi Redmi Note 8).
I've been almost two intense weeks reading and watching the XDA forum, trying somehow and I did not find the way to unlock it .... Besides that I have the Bootloader disabled it makes me more difficult, because for that I need to format my phone and is what I do not want .... Already today is my last day of searching and I think I will have to leave my memories behind and Format my cell phone.
I leave you a thread of a user that explains well the process of why you can not:
A Comprehensive Guide to getting Past the Android Pattern Lock Screen
So, here's the situation I’m in. Also I am 99% sure I got something wrong so please tell me. I’m past the pattern lock screen so ADB won’t directly work to unlock the lock screen. If I was at a pattern lock screen, I could use ADB to unlock the...
forum.xda-developers.com
and several more of the many threads that I searched, maybe it will help someone:
[Xiaomi] How to unlock phone after forgetting the password.
Hello, today it happened that I forgot a password to my phone. I've tried to restore it by logging in into my xiaomi account and my google account. Unfortunately it only offers to wipe my data, which I want to avoid at all costs. I have Poco F2...
forum.xda-developers.com
[Android][Guide]Hacking And Bypassing Android Password/Pattern/Face/PI
- DISCLAIMER - This Is For Educational Purposes Only You Shall Not Use This On Other People Phones Without Permission Under Any Circumstances I'm Not Responsible For Any Eventual Errors And Misbehaving Of Your Devices Files And Tutorials Are...
forum.xda-developers.com
[Android][Guide]Hacking And Bypassing Android Password/Pattern/Face/PI
- DISCLAIMER - This Is For Educational Purposes Only You Shall Not Use This On Other People Phones Without Permission Under Any Circumstances I'm Not Responsible For Any Eventual Errors And Misbehaving Of Your Devices Files And Tutorials Are...
forum.xda-developers.com
[GUIDE] Unlock bootloader without losing user data.
Hi, I am writing this guide because many people followed other guides in the forum and lost their data. This is the proper way of unlocking the bootloader without losing your data. 0 - Read the whole guide before proceeding and proceed at your...
forum.xda-developers.com
[GUIDE] Redmi K20 Pro - Unlock & Root Information, Links, Tools and Instructions
Like many, I was overwhelmed with information when trying to unlock, flash, and root my phone. After many failures, I decided to compile the good information all in one place. I hope this helps. If it does, please consider buying me a beer...
forum.xda-developers.com
Recovery without data loss
Hi Community, you are my last salvation. I am owner of Pixel 4a 5g since half a year and now it cannot boot anymore. I see only the google-"G" and the loading bar nothing else. I can start the Boatloader but before i do a factory reset i need to...
forum.xda-developers.com