Hey guys, I'm not getting my N5X to report "Charging Quickly" (or Quickly Charging) when I plug it in with my OEM cable and adapter. My friend also has the phone but his OEM cables DO cause the phone to state that it's "Charging Quickly". I tried moving it to different outlets but it's not working. Is anyone else getting this issue?
Additionally, my OnePlus charger/cables do cause it to say "Charging Quickly". Do I need to send this back?
Logic... if it charges right with a different charger, it's not the phone. Try the OnePlus cable with the 5X wall adapter, and the other way around. Or, try a different C-C cable with the 5X adapter. Find out where the problem exists.
How low is the battery? My understanding of the rapid charging is that it charges more quickly the lower the battery is. As it gets close to full it will slow down. Not sure if this affects whether or not the "Charging Rapidly" message is displayed.
jgummeson said:
How low is the battery? My understanding of the rapid charging is that it charges more quickly the lower the battery is. As it gets close to full it will slow down. Not sure if this affects whether or not the "Charging Rapidly" message is displayed.
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I don't think it has to do with battery level, I've had mine at 95% charge and put it on the charger and it's said "charging rapidly". Of course, the "charging rapidly" message isn't exactly a definitive statement about how much current is going in to your battery.
I found this out the hard way the other night. Check that the cable is firmly plugged all the way into the charger (it's a tight connection). My cable wasn't plugged in all the way into the charger, and I couldn't figure out why the status was just "charging" instead of "rapid charging". Once the cable was inserted all the way my "rapid charging" message reappeared.
I actually prefer a slow charge at night, I think it less stress on the battery, no need for quick when I'm down for hours anyway. I actually just got a couple USB-A -> USB-C cables today, will use one on my old bedside generic daily charger, which is not rapid charge.
JeeperDon said:
Logic... if it charges right with a different charger, it's not the phone. Try the OnePlus cable with the 5X wall adapter, and the other way around. Or, try a different C-C cable with the 5X adapter. Find out where the problem exists.
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Well, that'd be hard to do considering the OnePlus cable is USB Type-A to Type-C. But thanks for the effort.
In any case, I tried plugging the Type-C cable "harder" the OEM adapter. Still no luck! Might just have to get a new one!
Related
Just got my 5x today, and it does "rapid charging" when I connect with the charger in the box, but when I connect using other USB cables/plugs (one supports QC 2.0, the other is a regular charger but supports 2.1A charging), I get a message that the device is "Charging slowly."
Are there other certain specs that a cable or charger has to have to take advantage of rapid charging?
Fast charging on USB-C is apparently very picky when it comes to cables. I havent't tried charging from the USB-A cables that I bought, but the reviews for one that I was considering said that the cable limited the charging capability to 500mA. I know little about qcomm's Quick Charging but I do know that it requires feedback from an enabled device before it will allow full power. I wouldn't be surprised if the lack of that feedback from the N5X was limiting current from the charger, but it definitely looks like a quality cable is the first step to success. Notice how thick the factory LG cable is...
Most cables limit current by a significant amount. Even factory ones. That's why the OnePlus One charger was so popular. The wall dongle was nothing special (2.0A) but the cable was thick enough to actually let it output that current. The only difference now is that our phone will actually tell us if it's hooked up to a crappy charger/cable.
Thanks for the reply, I'll have to do some hunting on Amazon for another cable and see what happens.
Appreciate it if anyone else can chime in too.
the Nexus 5X does not support Qualcomm Quick Charge, at all.
Thanks, I know QC is not supported, I was just offering up that I tried one, and that I tried multiple charges that support 2.1A charging.
Interestingly enough, if I use either of the QC certified chargers that I got along with my S6 (which only output 2A) I get rapid charging. Using an Anker QC charger (also 2A) I don't, and using a different charger (can't remember the brand at the moment, but also 2A, but not QC), I also get slow charging.
Hmm...
My Pixel C tablet does not start to charge immediately when I plug it in to any charger. It registers that it is plugged in straight away, the battery icon changes straight away to the icon with a lightning bolt and the Ampere app registers as being plugged in, but it does not start charging. The battery information screen says 'Not charging' and ampere says the battery is still discharging. After about a minute this usually changes and the tablet does start charging, but a couple of times it has not charged at all while registering that it has been plugged in for half an hour.
This happened with my brand new tablet, so I returned it and the second and third replacements have been exactly the same. This happens using different chargers and in different locations (I have tried different sockets around my house and at work).
Has anyone else experienced this? I am about to return my third tablet for a refund as I don't want such an expensive device that I can't trust is going to charge.
andrewgnix said:
My Pixel C tablet does not start to charge immediately when I plug it in to any charger. It registers that it is plugged in straight away, the battery icon changes straight away to the icon with a lightning bolt and the Ampere app registers as being plugged in, but it does not start charging. The battery information screen says 'Not charging' and ampere says the battery is still discharging. After about a minute this usually changes and the tablet does start charging, but a couple of times it has not charged at all while registering that it has been plugged in for half an hour.
This happened with my brand new tablet, so I returned it and the second and third replacements have been exactly the same. This happens using different chargers and in different locations (I have tried different sockets around my house and at work).
Has anyone else experienced this? I am about to return my third tablet for a refund as I don't want such an expensive device that I can't trust is going to charge.
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Mine does this. I just chalked it up to new USB C charging standard and it calculating what to pump in to the battery before it begins.
Sent from my Pixel C using Tapatalk
three west said:
Mine does this. I just chalked it up to new USB C charging standard and it calculating what to pump in to the battery before it begins.
Sent from my Pixel C using Tapatalk
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Has yours ever not started charging eventually? That's what made me call Google support and the four people I have spoken to there all say it not charging immediately sounds like a fault.
andrewgnix said:
Has yours ever not started charging eventually? That's what made me call Google support and the four people I have spoken to there all say it not charging immediately sounds like a fault.
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It has always begun charging. Hell, maybe mines faulty too, but I never thought of that.
Sent from my Pixel C using Tapatalk
Mine does this, I wondered if it was a USB C thing too. when I plug it in the charging icon appears immediately but Ampere shows plugged in/discharging, the discharge rate starts low at approx 300mAh and over about 30 seconds rises (drops?) to, for example 1750mAh before flipping to displaying charge at 1750mAh. The final plugged in/discharge rate always matches the initial charge rate measured.
I usually charge using an Anker multi port charger and USB A to C cable. it behaves the same but with higher numbers with the Google supplied charger.
I am curious to know if USB C negotiating its best charge rate somehow fools Ampere?
I just bought a Pixel C and I am using it with a generic 5V /2A charger and a Dash usb C cable. It does the exact same thing that the OP described. I have to plug the USB end of the cable into the charger once or twice, before it starts charging. If I just plug the tablet in normally the lightning symbol appears and it does not start charging.
USC Type c takes 10 secs to negotiate. I would not use other chargers or cables. Stick with stock or known tested working ones. Refer to this spreadsheet
https://docs.google.com/spreadsheets/d/1vnpEXfo2HCGADdd9G2x9dMDWqENiY2kgBJUu29f_TX8/pubhtml
Remember ampere is not accurate and is only a best guesstimate. I recommend using current monitor in conjunction.
Becareful using generic cables and chargers risking frying your devices. If the cable is not made programmed correctly missing emarker or same for charger, USB Ttype C Power Delivery cannot not negotiate correctly. If it's missing altogether it may overcharge..
I've found the Pixel C to be a little picky with its chargers but the only really big disappointment was with the Pixel phone charger. That charger is supposed to support Power Delivery and can charge faster than the Pixel C charger can so I naturally plugged it into the tablet and it is useless! It connects and disconnects continuously so it never accomplishes any charging and the screen will not stay off. You'd think a charger and a device designed by the same company, advertising the same USB charging standard, sharing a marketing name, would work together!
locuturus said:
I've found the Pixel C to be a little picky with its chargers but the only really big disappointment was with the Pixel phone charger. That charger is supposed to support Power Delivery and can charge faster than the Pixel C charger can so I naturally plugged it into the tablet and it is useless! It connects and disconnects continuously so it never accomplishes any charging and the screen will not stay off. You'd think a charger and a device designed by the same company, advertising the same USB charging standard, sharing a marketing name, would work together!
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You might have a defective Pixel charger or cable, it has been known to happen. That is why people have gotten replacements.
On that note consider that the Pixel comes with the same charger as the XL, but it doesn't charge at any faster rate than 15W with it's own charger..
clockcycle said:
You might have a defective Pixel charger or cable, it has been known to happen. That is why people have gotten replacements.
On that note consider that the Pixel comes with the same charger as the XL, but it doesn't charge at any faster rate than 15W with it's own charger..
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Yes, I have heard that the Pixel-xs doesn't make use of the higher voltage (9v, I think?) charging option, but I was hoping the Pixel C would. It is known to work with other higher power chargers. Maybe I'll call up the old Google and see if my charger is bunk. Even if it is no faster it shouldn't cyclically fail to auto negotiate like it does.
locuturus said:
Yes, I have heard that the Pixel-xs doesn't make use of the higher voltage (9v, I think?) charging option, but I was hoping the Pixel C would. It is known to work with other higher power chargers. Maybe I'll call up the old Google and see if my charger is bunk. Even if it is no faster it shouldn't cyclically fail to auto negotiate like it does.
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The Pixel C is 5V/3A 9V/2.67 12V/2A. I use both the Xentris/verizon USB-C/QC ($9-40) and Targus 45W ($30-55) chargers, both charge my Pixel C at 24W 12V/2A. It's great.
I have just purchased the Belkin charger cable that is on the Google list. The tablet's behavior is still hit and miss on the 10V/2A chargers that I have. I am using the Samsung S2 charger (should be plenty good quality). I am not even looking for fast charging or anything, just consistent behavior. If I plug in the usb C end of the cable ampere starts to show a discharge rate of like -500 mA and it does not start charging. The built in battery indicator says USB Charger = not charging. This happens about 7 times out of ten. In the other 3 cases it starts charging when the USB C end is plugged into the tablet. If I look at Ampere and see that is does not charge for like a minute, then I unplug the USB 2.0 end of the cable from the charger, re-insert it and voila it starts drawing 2000 mA immediately. I have tried 3 different chargers so far and the behavior has always been the same.
sedohunta said:
I have just purchased the Belkin charger cable that is on the Google list. The tablet's behavior is still hit and miss on the 10V/2A chargers that I have. I am using the Samsung S2 charger (should be plenty good quality). I am not even looking for fast charging or anything, just consistent behavior. If I plug in the usb C end of the cable ampere starts to show a discharge rate of like -500 mA and it does not start charging. The built in battery indicator says USB Charger = not charging. This happens about 7 times out of ten. In the other 3 cases it starts charging when the USB C end is plugged into the tablet. If I look at Ampere and see that is does not charge for like a minute, then I unplug the USB 2.0 end of the cable from the charger, re-insert it and voila it starts drawing 2000 mA immediately. I have tried 3 different chargers so far and the behavior has always been the same.
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The Pixel C uses USB Type C Power Delivery 5V/3A 9V/2.67A 12/2A. 24W max
Ampere app is rather useless and just for reference. (note I use it often) Try Current Monitor. Regardless both rather useless, since the Pixel C doesn't negotiate faster charger until after the screen turns off. So while you have the screen on looking at Ampere/Current Monitor, you're gonna get a fluctuating reading that doesn't make sense. I use a kill-a-watt to see the wattage being pulled.
I am able to get a solid consistent 15W charge out of the stock OEM charger. I can get anywhere from 15W (screen on) with my Xentris/verizon and Targus 45W chargers and 24W (screen off).
Also note USB-c is not consistent, it negotiates different levels and it always changing depending on several conditions, like battery level, temperature and if screen is on at the time.
I've attached some results using LG V10 OEM Charger, Samsung Fast Adaptive Charger and Asus Nexus 7 charger with USB A to C with 56k ohm pullup resistor connected to the Kill-A-Watt for reference.
This is in regarding my several week old HTC10, which I got off ebay. Phone is S-Off and running stock US unlocked firmware.
The phone is not able to negotiate quick charge with the original HTC charger.
If I use my old HTC charger (from the HTC ONE - 5V 1A) or my ipad charger (5V 2A) or my computer USB port (5V 0.5A), the phone will charge, although slowly.
If I attach the HTC 10 charger when phone is 80% or more charged (ie not really using quick charge), the HTC 10 charger will work, and phone shows "charging rapidly".
But if I use the HTC 10 charger when battery is less than 80% (presumably when the phone is asking for higher volts) I get this:
phone shows "charging on AC" for half a sec or so,
then "charging rapidly" for half a sec,
then "discharging".
This repeats every second or so, and the phone barely charges. (Certainly much slower than my 0.5A computer port.)
I suspect that the phone is having problems negotiating a charging voltage with the charger, and cycling on & off repeatedly as it tries.
I guess this is due to either a bad charger, a bad cable, or bad firmware or hardware.
I don't have other USB C cables or Quick charge 3 power brick to experiment with.
Anyone has any idea of which is likely the culprit?
This is not a deal breaker as I plan to use mostly my 1A charger to slow charge in order to preserve battery longevity. But it would be nice to figure out why quick charge is not working.
Thanks all.
Update: Borrowed a Samsung Quick Charge 2.0 adapter, and it worked with my current cable. So I guess the adapter is faulty.
My HTC 10 is about 1 year old, and I've never saw it show the "charging rapidly" message. It always charges normally, but I think that, somehow, the quickcharge thing is not engaging.
To clear my doubts, I've purchased a USB tester (model J7-t), and found out that the phone is charging at 5.08V 1.45A, with factory original charger and cable. With another charger (a regular 2.4A charger) and another cable, it charges at 5,22V 1.45A.
With phone turned off, it charges at 5,10V 0.96A.
I've tried some tips from other threads, like turning the cable over (I assume turning over the USB-C part of the cable), cleaning the USB-C port, restarting the phone, to no avail.
It has no problems connecting to the computer for data transfer, it also charges from the computer USB port.
It's running stock Oreo with stock kernel, rooted, bootloader unlocked and S-ON. As it is, takes over 90 minutes to go from below 20% to 100%.
Is this normal? Anyone knows why it's refusing to quick charge?
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EDIT: I suspect that the culprit is the cable itself, a HTC brand cable that came with the phone. It may not be compatible with Quick Charge technology.
I researched a bit about cables, and ordered a couple of these - https://www.aliexpress.com/item/Bli...r-Cable-1m-1-8m-Mobile-Phone/32833209044.html
BlitzWolf USB-A 3.0 to USB-C model BW-TC9. The description page says that it has a 56kΩ resistor, allows data transfers up to 5Gb/s, supports Quick Charge technologies up to 3A, and is sturdy enough to tow cars without breaking. Not that I would ever tow a car with an USB cable ...
Will update this post when the cables arrive and I test them.
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EDIT2: Cables have arrived, they're some fine piece of hardware. But the phone still refuses to charge at anything over ~5V and 1.45A. I've also ran another set of tests with a QC3.0 compliant car charger, to no avail - still charges at ~5V and 1.45A. I'm starting to believe that it's some problem with either the phone itself or the ROM/firmware.
I am using xiaomi quick charger and it shows 2870mah charging current at early stages of charging. Charging current was slowly decreased when battery percentage increased. is after 90% it shows below 1000mah and below. I am using ampere app from play store.
I have been having problems charging my LG V20. When driving and streaming music with Waze I notice that I'm loosing charge capacity, so I have to only use Waze when absolutely necessary, during traffic jams or finding a restaurant or store etc. I keep getting intermittent "Slow Charging" or "Use OEM Charger & Cable" messages. I don't have the OEM charger or cable so I have been purchasing chargers & cables. I bought a 4 port 12V charger with QC 3.0 expecting that to solve my problem. The charger didn't change anything. So I bought a few USB 3.0 cables and just one time I got a "Fast Charging" session. I read a review about a charger like mine and the review rated the charger as poor. So I bought another QC 3.0 charger and went out to the car with the new charger and all my C type cables. Went through all 5 of my 3 ft cables and once again I keep getting intermittent "Slow Charging" or "Use OEM Charger & Cable" messages with the new charger. Bummer. I also have two short 25cm cables that I tried in desperation and Wow, both of these short cables produce consistent "Fast Charging" sessions. With both chargers! The 25cm cables are too short to reach where I mount my phone so I just ordered a 50cm Ugreen USB C Cable 5A Super Charge Cable. I'm hoping a short (less resistance) high quality cable will solve my problem. Any suggestions on another brand 50cm cable I should order as a backup?
rredmed said:
I have been having problems charging my LG V20. When driving and streaming music with Waze I notice that I'm loosing charge capacity, so I have to only use Waze when absolutely necessary, during traffic jams or finding a restaurant or store etc. I keep getting intermittent "Slow Charging" or "Use OEM Charger & Cable" messages. I don't have the OEM charger or cable so I have been purchasing chargers & cables. I bought a 4 port 12V charger with QC 3.0 expecting that to solve my problem. The charger didn't change anything. So I bought a few USB 3.0 cables and just one time I got a "Fast Charging" session. I read a review about a charger like mine and the review rated the charger as poor. So I bought another QC 3.0 charger and went out to the car with the new charger and all my C type cables. Went through all 5 of my 3 ft cables and once again I keep getting intermittent "Slow Charging" or "Use OEM Charger & Cable" messages with the new charger. Bummer. I also have two short 25cm cables that I tried in desperation and Wow, both of these short cables produce consistent "Fast Charging" sessions. With both chargers! The 25cm cables are too short to reach where I mount my phone so I just ordered a 50cm Ugreen USB C Cable 5A Super Charge Cable. I'm hoping a short (less resistance) high quality cable will solve my problem. Any suggestions on another brand 50cm cable I should order as a backup?
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You need to check the voltage and amperage of your charger and then see if you can find some specs about your device and look for what voltage and amperage charger it is supposed to have. The power output of the charger is more relevant to charge capacity than the length of the cable being used.
Sent from my LGL84VL using Tapatalk
Droidriven said:
You need to check the voltage and amperage of your charger and then see if you can find some specs about your device and look for what voltage and amperage charger it is supposed to have. The power output of the charger is more relevant to charge capacity than the length of the cable being used.
Sent from my LGL84VL using Tapatalk
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How do you explain multiple charges working in quick charge mode only with the short cables I have and not with any of the other cables, other than a problem with the cables?
rredmed said:
How do you explain multiple charges working in quick charge mode only with the short cables I have and not with any of the other cables, other than a problem with the cables?
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Did you do any investigating to determine what voltage and amperage charger is required by your specific device? Did you compare that to the chargers that you have in order to verify whether the chargers you have are correctly rated for your device? That is a more important detail than you realize.
Yeah, I know what you're probably thinking, "I've never had a problem using a different charger to charge other devices that I have used/owned, how can it be an issue now?"
The answer to that is, not all devices are equal.
Maybe the charger is rated lower than is required by the device and when used with the longer, higher resistance cords, it can't provide enough power, but when using the short cord it's lower resistance might be enough to make up the difference. I've had this issue on a Kindle tablet, the charger for my phone would not charge the device quickly enough unless the device was turned off, it would even give the "may not charge" message when I would plug it in, but when I bought the proper charger for it, VIOLA!!, it charged correctly. Well what do you know, the correct charger and cord actually charges it correctly, imagine that, who would have ever thought that using the correct hardware would get the correct results. I'm being sarcastic, but you get my point.
It has more to do with how much the charger itself can provide than it does the length of the cord.
For example, if you had the original charger and the original cord, it would provide the correct amount of charge, but if you were to use a 10ft cord with the stock charger instead of the 3-6 foot that comes with the device, you would see a reduction in how much power it supplies, even more so if the charger is plugged into a drop cord/extension cord at the same time. I've had this exact issue on a couple of devices.
Another example is if you have a charger that is rated below what the device requires and you used the 3-6 ft stock cord, it could decrease the amount of power supplied by the charger block because the charger can't supply enough power to overcome the resistance of the stock cord, but when using the shorter, lower resistance cord with the lower rated charger, the cord's resistance could be low enough that it allows enough power to be supplied.
I'm not saying that it is 100% the issue that you are having, I'm saying that it is something to look into because it is more likely to be your issue because it is common for devices to charge faster, slower or not at all when using a charger that has a different rating than required by the device. Other possibilities are a damaged USB port on the device or the software has become corrupted, you would probably need to flash the stock firmware to fix the corrupted software.
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