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I'm curious if others are seeing their EVO reboot with random use. It doesn't seem to be related to one specific application although it is hard to say if a background app is the cause. I will be using navigation or an Internet-based app, then the screen goes black and the phone reboots.
I originally thought it was due to rooting, but I'm seeing it on different ROMs. I've wiped the cache and data when flashing the new ROMs and I've tried running with limited apps loaded with my recent move to the OMJ ROM. Everything actually runs great with the exception of the reboots.
I'm posting the issue here since it doesn't seem to be ROM specific and I'm curious if it may be hardware related. Is there a tool that would allow me to easily catch a log of the potential error to seek further help? A point in the right direction would be greatly appreciated.
I'm running stock 2.2 no root, and with gps on my phone reboots in the middle of 911 calls. (Thank God I wasn't calling about an immediate emergency) but it happened twice, once when I called and the other when they called me back. After turning off GPS, it worked fine. I thought this was a bug in 2.1 before update1, I didn't receive the problem until the 2.2 update.
adb logcat might see an error, but I'm not really sure.
Seeing it here. Not Rom or application specific.
try a factory reset.
That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.
I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(
AzmatEQ said:
That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.
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Click to collapse
Correction... I meant to say that the reason I rooted (not rebooted) was to get tethering without running into the Error Code 67. I tried the various solutions posted for the Error Code 67, but nothing seemed to work. But I'm curious if this may be part of the underlying issue if my device reboots based on a faulty account configuration when using some aspect of the Sprint network.
sprink0281 said:
I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(
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Click to collapse
The exact same thing happened to me last night. I sent a text, switched to my GMail and then boom. Error message about failure to send an SMS then reboot. Stock unrooted FroYo.
I had reboots only when using Undervolted kernels.
Seemed to be triggered by GPS + Phone call.
Yes, I was also having this problem. Definitely GPS related. Usually it would happen only if I was using the GPS for a long amount of time (navigating) - so I imagine it may be conflicting with cellular data if I received a txt while navigating or something. Who knows.
It was driving me crazy because A. I got lost and B. It started rebooting constantly and would randomly get caught in a boot-loop. I even had the problem after wiping EVERYTHING (even my SD) and reinstalling various ROMs (I tried 5 different ones).
The only solution I found in the end was to find the latest radio and wimax updates, wipe, re-install those - and then install the ROM again.
GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.
AzmatEQ said:
GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.
Click to expand...
Click to collapse
Don't go back to stock. I did and it did not fix the rebooting problem. Now I have the rebooting problem and don't have root anymore. Out of the frying can and into the fire.
What's funny is that my phone went through a few days where it would randomly reboot, and this was before I rooted. When it rebooted for the second time in a meeting, I pulled the battery, and didn't put it back in until the meeting was over a few hours later. Don't know if that did anything, but it hasn't rebooted on its own since.
Sent from my blah blah blah blah
Having same issue and my theory is that its sd card related in my case at least... I think it might have to do with froyo netarchy based kernals found in most of the newer froyo roms combined with a slow sd card. (on hardware rev 2)... try flashing a 2.1 rom like fresh 1 or one of the 2.2 roms with an htc based kernal like the am evolution or cyanogen with snap5 or 7.11 (onyl 7based kernal ive tried so far, was panicking because i thought my evo was wrecked). those have both worked for me and i had that issue with 1.3 baked snack, fresh 3, evio and damage control. got random reboots when phone is totally idle, in use, charging or not. evio runs super smooth but the restarts...)
edit for spelling and update roms that gave me the reboot issue.
+1 for random reboots here... it is CERTAINLY more prevalent during GPS use, but I've gotten it without.
Fresh 3 + King BFS#4 got me in a bootloop requiring wipe reflash, standard baked snack 1.5+whatever kernel it comes with has been doing it.
I dig the battery life I was getting... but if undervolting is causing this... ugh.
I'm also getting the boot loop problem. Stock 2.2, all updates.
I've even done the hard reset.. twice!
I tried to follow it with LogCat, but reboot disconnects adb. I was thinking it was the SprintZone app. The P.O.S. app is doing all sorts of non-sense while booting, but eventually it'll reboot around the 11th time and freeze at the "htc EVO 4G" screen.
I wish we could get some resolve here D;
Random Reboots
Thanks for all the input and I'm sorry to hear that I'm not alone, but it is a bit comforting to know I'm not the only one that is frustrated.
I took gleax's advice and I dropped down to the stock 2.1 release found in the thread number 715915. (Sorry, the forum won't let me paste the link.)
I did the required wipes prior to installing the new ROM and I'm still seeing reboots. I now see the OTA update for Android 2.2 and I'm tempted to accept, then send the phone back to Sprint in the even this is a hardware issue. I'd prefer not to, but there doesn't seem to be a way to identify the issue and work towards a resolution. I've tried logcat, but the log seems to start clean after each reboot. That being the case, I don't know how to capture the log leading up to the reboot that would help identify the issue. Any suggestions on a logging tool and where to post to help several of us that are seeing this issue?
Gleax suggested this is may be SD related, so I bought a class 4 card in addition to dropping down to 2.1. I'll give that a shot and try another clean 2.1 install. I'll post the results here in the event they may help others. I'll likely give it a week before unrooting and seeking help from Sprint. I really need a usable device more than I need root access (although both would be ideal).
I had this problem on a very regular basis when I was running OTA 1.32, 2.1 android.. but since I rooted and went to SteelH's stock 2.2, no issues at all. Updated radios when I did that as well.
Hrm, I may have to try flashing to a stock build for awhile... it'll KILL me, but even fully wiping, new radios, cyanogen, still get crazy reboots.
I posted this in NilsP's Business GingerSense thread, but don't think it's a ROM issue, more of a Google Talk issue. Running the 2.0 version of that ROM.
The issue is where Google Talk shows all your contacts as Offline after a period of say five to ten minutes, maybe shorter than that. I'll be messaging someone, and after a few minutes when they haven't responded, I'll wake my phone and open GT. All the contacts are Offline. A simple sign out/sign in fixes that, and the usual contacts show Online or Away.I've noticed this all week, so I'm thinking it's a GT issue, but I've never had it happen before.
Don't want to have to sign out/in every time I want to use it. Cleared GT cache, fix permissions, multiple wipes of data/system/cache/boot/dalvik/user data before each ROM install, and haven't had this before now.
Thoughts?
EDIT: After playing, it happens when switching from 3G to WiFi and vice versa, so maybe it is a ROM thing...?
i'm having the same issue. noticed after my gingerbread OTA update from verizon.
Droid 2.
It seems to happen a few minutes after logging on.
I also have that issue with Gtalk. After some time all contacts appear to be offline, but only when I'm on data connection and not on wifi.
There is still no solution for this?
Cheers!
carapauzinho said:
I also have that issue with Gtalk. After some time all contacts appear to be offline, but only when I'm on data connection and not on wifi.
There is still no solution for this?
Cheers!
Click to expand...
Click to collapse
Me too. Anyone was able to do something?
Well I've since moved on, and haven't noticed it on other ROMs. Right now I just tested toggling Wifi on and off, and the contacts would appear offline, then come online once 3g or wifi connected.
I'm thinking in my case, it was that version of the ROM I was running at the time.
Sent from my ADR6300 using xda premium
Just a thought, check any task killers / managers and make sure talk is unchecked. I had the same problem a long time ago and ATK was the culprit. Haven't had the issue since and I have used almost every Rom possible at one point or another
Sent from my Incredible Stock+v2.6 Ginger Tiny
dragon droid said:
Just a thought, check any task killers / managers and make sure talk is unchecked. I had the same problem a long time ago and ATK was the culprit. Haven't had the issue since and I have used almost every Rom possible at one point or another
Sent from my Incredible Stock+v2.6 Ginger Tiny
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Click to collapse
True. Right after I rooted over a year ago, I had an issue with the alarm clock not going off intermittantly, and coincidentally I was using ATK at the time. After reading that ATK could be the issue, uninstalling it fixed the issue. Since then, I don't actively kill tasks, but I do have System Panel installed just in case.
I'm running Stock+ v2.6, and since moving on from v2.0 of NilsP's ROM where I had the initial issue, I haven't noticed/had the problem.
RMarkwald said:
True. Right after I rooted over a year ago, I had an issue with the alarm clock not going off intermittantly, and coincidentally I was using ATK at the time. After reading that ATK could be the issue, uninstalling it fixed the issue. Since then, I don't actively kill tasks, but I do have System Panel installed just in case.
I'm running Stock+ v2.6, and since moving on from v2.0 of NilsP's ROM where I had the initial issue, I haven't noticed/had the problem.
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Click to collapse
Hi,
Me and the other user are I9000 users. No task killers. We're trying to figure out if its a stock / custom ROM issue (since we're both using the same ROM), or some app forcing GTalk to sign out, or even a network problem (we both use the same mobile operator).
Thank you both for your input.
If you're on a stock ROM (you're both rooted right?), back up your ROM and flash another just to see if it happens in something different.
RMarkwald said:
If you're on a stock ROM (you're both rooted right?), back up your ROM and flash another just to see if it happens in something different.
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Click to collapse
Yes, we are.
The thing is that it seems to me that it happened only after XXVJR (meaning it happened to me in XXJVS and XXJVT, and now we're already at XWJVU, all these being Samsungs "leaks"), and I have a friend with XXJVS that works just fine.
I even tried flashing a stock ROM, to see if it happens again. Testing that one now.
Thanks for your advice.
Same problem here.
Although I have not tried it with stock non rooted phone...
I'm having the same problem on a stock rooted Motorola Photon. Very annoying to have to sign out and back in to see who's online. Hopefully someone comes to the rescue with a solution.
Hi,
The only thing I could find is that the problem is, indeed, NOT in the custom ROM's. It's google's problem.
The only way I could get by was with an alternative IM. And, for me, the better is Trillian (taking battery, performance, etc. in consideration.)
I updated my software which included an updated gtalk with video..so far so good.
crs77 said:
I updated my software which included an updated gtalk with video..so far so good.
Click to expand...
Click to collapse
Mine got better with one of those. But it ended up all the same.
DarkSorcerer said:
Me and the other user are I9000 users. No task killers. We're trying to figure out if its a stock / custom ROM issue (since we're both using the same ROM), or some app forcing GTalk to sign out, or even a network problem (we both use the same mobile operator).
Click to expand...
Click to collapse
I am having this issue too. I have had it since the beginning, when I had the preinstalled stock rom, I had it with all the other stock roms I flashed, I had it with all the versions of Talk I tried (those which supported video calls), I had it with all the other customs roms I tried (Simplicity, CyanogenMod, MIUI). I never used any task killer. For these reasons I am strongly convinced this is a Google Talk related bug.
Some more details about the problem:
after a few minutes after having logged in, contacts are shown offline on Android while they appear online on the desktop client;
despite their offline status I still receive messages from them and as soon as I answer only that contact appears online while the others keep being shown offline;
signing out and back in fixes the problem temporarily, but it happens again after a few minutes.
What surprises me is how come very few people seem noticing it or being annoyed by it? How come a huge bug like this has been out for so long and Google hasn't fixed it yet? All the posts I have seen reporting this problem on Google Talk Help Forum have been ignored.
Exact same problem with my I9100, Gtalk with video. Very annoying.
I have the SGS i777 (Samsung Galaxy S2 on AT&T), and just recently (since late February) started experiencing the same issue. When on WiFi, it doesn't appear to be an issue, only when not on WiFi, particularly if I have just recently turned off WiFi.
Other "friends" show me as "Away", so I am connected.
This is bone stock 2.3.6 Samsung official ROM (never rooted UCKK6).
I tried crawling a bit through the logs (aLogCat output), filtering for "[Tt]alk", but I can't make enough heads or tails about where the failure might be (not being an actual developer), other than lots of messages get created. I'll see if I can't figure something more useful out about it.
A hard reset with no apps installed has the same problem. Though I've noticed that the problem appears to get "worse" as the phone "ages" - namely, hard reset fixes the problem, but it slowly (over days) gets worse and worse.
Update: I have not noticed this issue at all since getting the official Samsung/AT&T ICS build (IML74K.CLE5).
Google Talk failing for toooo loooong
Hi there,
I'm a cyanogen 7.1 (stable) android user, and I just want to join myself to every other person who's affected by this issue.
I'll leave here some links to other places discussion exactly the same issue:
code.google.com/p/android/issues/detail?can=2&start=0&num=100&q=gtalk%20offline&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&groupby=&sort=&id=24242
You may check this thread: groups.google.com/a/googleproductforums.com/forum/#!topic/chat/6m0YqHoiIDg
Until now, I wasn't also able to find any clue to what the cause may be.
Starting to suspect that's something on Google's side, not android/rom itself.
Maybe something to do with our google accounts' settings?
Are there any news about this issue? I'm having the same problem.
So I updated through kies to uvlh1, and the phone seemed smooth and responsive at first. But after updating all the apps through google play and now whenever I add/click the accu weather, or other widgets, TwLauncher crashes and the screen goes black for at least 1 minute before becoming useable again. I tried reflashing through odin but it made no difference. Only a factory reset (data clear) remedies the problem. Can anyonr confirm/ help? (besides installing a different launcher)
Edit: the problem seems to be the my account app. After updating it, the phone became unresponsive for a few seconds, and the problem resurfaced.
next time check how much free memory it has left
if it works fine, until you download apps from Android Market
then that means one of the Apps from Market, is most likely the cause of the problem
so, instead of letting it automatically install all the Apps you had in the Market
do it manually, and choose specific apps that you use to install
do it one at a time, and see how the phone responds, rinse and repeat until you find the faulty App
This is the very same reason why i came back to CM9 from CM10, found several Apps that were not behaving properly on JB, but works without any problem on ICS
many Apps has since been updated to be JB compatible, so keep an eye on your favourite apps, or those must have installed apps to make sure they are compatible with JB
AllGamer said:
next time check how much free memory it has left
if it works fine, until you download apps from Android Market
then that means one of the Apps from Market, is most likely the cause of the problem
Click to expand...
Click to collapse
The memory is fine, but after reinstalling every app except the my account one, the error seems to have vanished. However, id like to know if anyone has the same problem. Because otherwise, my phone is crazy and i need to call tmobile for an exchange.
So don't update my account
Sent from my SGH-T989 using xda app-developers app
I have noticed that the new Facebook app have some bugs that makes the phone to crash. I get a white screen and then later it says fb stop responding. but then again I have noticed some lag on the this update and on the one before.
I think they have a new app that is kinda like my account but it uses the browser use that instead. the only thing you cant do right now is pay your bill but they will be adding that feature soon.
luperez said:
So I updated through kies to uvlh1, and the phone seemed smooth and responsive at first. But after updating all the apps through google play and now whenever I add/click the accu weather, or other widgets, TwLauncher crashes and the screen goes black for at least 1 minute before becoming useable again. I tried reflashing through odin but it made no difference. Only a factory reset (data clear) remedies the problem. Can anyonr confirm/ help? (besides installing a different launcher)
Edit: the problem seems to be the my account app. After updating it, the phone became unresponsive for a few seconds, and the problem resurfaced.
Click to expand...
Click to collapse
Thats wierd i had the same problem but vice versa, see im in US Tmobile towers and my device came stock UVLH1 and when i did the kies thing ,,, it gave me UVLE1 so my data and wifi were not functioning correctly one or the other had to be turned off so that i could make or recieve call on data or download and browse on wifi... i found the UVLH1 site and flashed the radio and know both work . maybe u need to flash UVLE1 so that ur problem disapers:laugh::good:
Anyone have this issue. Happens to me on 1.2 and 2.0 firmware, stock or rooted. After a complete wipe and reinstall it works. I start installing my apps and along the way it stops. I have used the same combination of apps on several devices without issue. I guess I will have to turn off google auto restore and manually install every app and update and check it after each change.
gedster314 said:
Anyone have this issue. Happens to me on 1.2 and 2.0 firmware, stock or rooted. After a complete wipe and reinstall it works. I start installing my apps and along the way it stops. I have used the same combination of apps on several devices without issue. I guess I will have to turn off google auto restore and manually install every app and update and check it after each change.
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Click to collapse
Well I started removing anything that dealt with voice. It seems to be the Magic app, Magic Jacks void app. When running in the background it also seems to prevent Skype from connecting to calls too. Too bad, I'm using my OPPO on a data only plan and Skype has been really crappy lately but Magic Jack has been working great. All my calls come through Google voice and MJ rings 2 seconds before the home phone, Skype or regular AT&T cell service.
I guess I will post a complaint with Magic Jack. I use MJ more than voice search, I'll just live with it.
I have an HTC M8 converted to GPE, running stock rooted Lollipop 5.0.1. I started having this problem fairly recently, previously everything was fine.
With my screen off, all push notifications are delayed significantly (at least 10-15 minutes on mobile data, 20-30 on wifi). Shortly after I turn the screen on, all delayed notifications start coming through. An interesting point to note is that on mobile data, I don't seem to lose the connection at all (as soon as I unlock my phone, I am connected to the internet) but with wifi, I get connection errors for the first 5-10 seconds.
So far I've tried: factory reset, reinstalling firmware (tried latest Sense, latest stock, and a few older versions), switching to a different ROM (SkyDragon). I'm running out of things to check because I've reinstalled everything that can be reinstalled. I've checked all the silly little things like restricting background data and I don't seem to be using any settings on my phone that could cause trouble. I've also tried several "push notification fixer" apps to no avail.
This is seriously making my phone useless to me, so I would appreciate any help. Thanks a lot.