So, I was having some strange issues maintaining a connection to my tv and after exhausting options device side, I began looking at the networking side and after some serious tuning of the router settings, I believe I may have found a recipe for success:
Make sure upnp is on.
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP
I also have my wireless set to wpa and aes in case the encryption was causing the problem.
Hope this helps
What do you mean you were having trouble staying connected to your tv? It would just disconnect or you had trouble connecting to your router?
w7excursion said:
What do you mean you were having trouble staying connected to your tv? It would just disconnect or you had trouble connecting to your router?
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Either it would time out after connecting, or would not see the tv. I have two wireless routers too so I i had too make sure it was done on both.
My wifi at home worked perfectly fine until about a week or two ago. Since then when I connect to my home wifi it appears to be connected with 5 bar signal but the internet is not working . Sometimes I have internet for few seconds, but than it's gone.
I tried 3 different roms including stock , viperx and cyanogenmod 11 all with the same problem.
What do you suggest me to do ?
are you sure it's not a router issue?
lukes91 said:
are you sure it's not a router issue?
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I just tried to use my laptop as a wifi hotspot and it worked so the router seems to be problematic .
But I have 2 laptops connected to the same router and are working fine.
Maybe some bad settings
My router uses Openwrt with most settings default.
r33fd said:
I just tried to use my laptop as a wifi hotspot and it worked so the router seems to be problematic .
But I have 2 laptops connected to the same router and are working fine.
Maybe some bad settings
My router uses Openwrt with most settings default.
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check if something like parental control is enabled or if the hox mac number is blacklisted... check also if there are conflicts in dhcp and ip reservation....
I would disable DHCP in your phone and put a static ip.
Hold down on the network name till a windows pops up then go on Modify Network>Show Advanced Options>Ip Settings>Static
IP Address: 192.168.x.128 (The X depends on what range your router is. Just do an ipconfig on your laptop to see, 1 is the most commonly used)
Gateway: 192.168.x.x (That is your router address do ipconfig on your laptop to find the 'Default Gateway'
DNS 1: 192.168.x.x (Same as the router as most routers have their own DNS)
DNS 2: 8.8.8.8 (I normally put google's )
Kahun said:
I would disable DHCP in your phone and put a static ip.
Hold down on the network name till a windows pops up then go on Modify Network>Show Advanced Options>Ip Settings>Static
IP Address: 192.168.x.128 (The X depends on what range your router is. Just do an ipconfig on your laptop to see, 1 is the most commonly used)
Gateway: 192.168.x.x (That is your router address do ipconfig on your laptop to find the 'Default Gateway'
DNS 1: 192.168.x.x (Same as the router as most routers have their own DNS)
DNS 2: 8.8.8.8 (I normally put google's )
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Thanks for suggestion. Unfortunately It still doesn't work. It have internet access for a few seconds after I connect but then
it's gone.
lukes91 said:
check if something like parental control is enabled or if the hox mac number is blacklisted... check also if there are conflicts in dhcp and ip reservation....
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Click to collapse
I wasn't able to find parental controls on my openwrt router firmware. I am pretty sure mac filtering is not enabled.
try to hard reset the device...
FireTV 2 will not allow Custom DNS on WiFi (works on Wired)
Can someone please help verify this for me ... this problem has happened since day 1 when firmware was 5.0.2 ... I am now on 5.0.3.1 and the problem is still there.
Basically once you get to the screen where you enter the passphrase for Wifi - click on Advanced and enter a unique IP / Mask and DNS. Doing this on WIRED works - but not on Wifi. Basically, on wifi it pretends to accept it - but it does not stick.
Amazon says its not possible - which makes no sense since Apple TV / PS3 / Laptop all do that. I would understand if it did not allow it for both Wired and Wireless. But when it works for Wired but not for Wireless (both talking to the same DHCP) ... then its a bug.
You can test it by changing the Custom DNS to 8.8.8.8 and 8.8.4.4 (Official Google DNS) ... and then if it works - revert back to letting DHCP set it. Please let me know if it works for you.
Nobody can test this and help out a fellow FireTV user?
I did the test. It sticks. I used my own specific ip with the dns I set.
guiso98 said:
I did the test. It sticks. I used my own specific ip with the dns I set.
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Thanks. I narrowed the bug down to it happening only when the DHCP server issues an IPv6 DNS address to the wireless adapter.
I am using a smart DNS service (such as unblock-us / unlocator) on my Amazon Fire TV as well as on a Fire TV Stick, in order to watch shows in my home country language, as I am currently living in Germany.
The DNS setup was done directly on the Fire TV Box, not in my router due to limitations from my internet provider. When I started with the DNS service, everything worked like charme from the start. But yesterday evening my Fire TV got the update by Amazon onto OS version 5.0.5 (before it had an OS version called 51.1.6.3.) From this moment on, the DNS service stopped working on the Fire TV.
Everything is still set up correctly, but I just get the German content, no matter what region I have set in my DNS Service account. No error message though. I tried to restart the device, deleted and re-added the network with the DNS settings and restarted again, restarted the router, but nothing helped. I haven't done anything different than before. So I am quite sure, it has to do with the OS update by Amazon. The Fire TV Stick in the other room still has the former OS version (54.1.2.3.). There, everything still runs smooth as it used to be as well on the Fire TV box.
Is anyone here facing the same issues with the new Fire TV OS 5.0.5? Does anyone know how to solve this or what I can do different, to make it work again?
Thanks in advance for your help.
same !!!
I have same prob since update today.. I was using overp*ay
Any luck getting it sorted thx
One way around is to get your internet provider to bridge their modem (if it is build into router) and buy a good router you can set-up using a custom DNS/VPN
I talked to the u*locator support today (Smart DNS Service I use). They say it's because of IPv6 that seems to break their service. Under settings → system → about → network, the DNS is not in IPv4 but IPv6 format. Apparently Android 5.1 (Fire OS 5.0.5) and my cable provider plus the Fritz!Box Router I am forced to use by them don't go well together in this combination. Former OS version was based on Android 4.2.2. - no problems. I found several reported issues in other contexts (smartphone wifi, smartphone push notifications, etc.) with the keywords IPv6 in combination of Android Lollipop, my ISP and the router I gotta use. So it seems I am unlucky with this combination.
So does anyone have a hint, what workaround options I have?
- downgrade to the former OS? How can that be done?
- would rooting and disable IPv6 on the Fire TV be a possibility?
- (bridging the modem as bula1ca said is unfortunately no option with my ISP)
I heard wired connections on the firetv box doesnt have this problem but im curious to know the fix because I have a fire tv stick
So I got a solution! Inspired by bula1ca's post, I am additionally using an old TP-Link Router now (TL-WR841ND), which doesn't support IPv6. No rocket science. I just connected the WAN Port of that Router with a free LAN port of my original Fritz!Box, set up a wireless network on that old router and changed DNS to my smart DNS service in DHCP settings. So now I have an additional wireless network that I only use with the Fire TV and my Fire TV Stick. Result: The Fire TV doesn't get a IPv6 DNS anymore, but only Ipv4. Works like a charme.
Whizzkid78 said:
So I got a solution! Inspired by bula1ca's post, I am additionally using an old TP-Link Router now (TL-WR841ND), which doesn't support IPv6. No rocket science. I just connected the WAN Port of that Router with a free LAN port of my original Fritz!Box, set up a wireless network on that old router and changed DNS to my smart DNS service in DHCP settings. So now I have an additional wireless network that I only use with the Fire TV and my Fire TV Stick. Result: The Fire TV doesn't get a IPv6 DNS anymore, but only Ipv4. Works like a charme.
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Happy that worked for you however some modems need to be "bridged" before you can use your own router.
My router is a Fritzbox and I'm using it in bridge mode. I have simply disabled ipv6 support for the home network:
-DNSv6-Server in Home Network - DNSv6-Server through Router Advertisement (RFC 5006) - off
-DHCPv6-Server in Home network - deactivate
SmartDns is working again even over a Wlan connection. Other router brands might also have this possibility
I'm facing the same problem with IPv6/IPv4.
How do you connect WAN with LAN ports etc., and what else needs to be done how so that the FireTV can eventually work with an IPv4 address?
will2go said:
I'm facing the same problem with IPv6/IPv4.
How do you connect WAN with LAN ports etc., and what else needs to be done how so that the FireTV can eventually work with an IPv4 address?
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See my answer above. You have to find a way to disable IPV6 DNS in your home network.
-You might be able to do it in your router settings
-if your router doesn't allow switching it off attach another hardware (router) to your WAN cable modem's port where it is possible to do so/or the router is an old pre-ipv6 model where it is off anyway.
Just connecting the firetv to a lan port won't help unless you have a special router setup
uzi74 said:
See my answer above. You have to find a way to disable IPV6 DNS in your home network.
-You might be able to do it in your router settings
-if your router doesn't allow switching it off attach another hardware (router) to your WAN cable modem's port where it is possible to do so/or the router is an old pre-ipv6 model where it is off anyway.
Just connecting the firetv to a lan port won't help unless you have a special router setup
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I can't disable IPv6 since my ISP is just providing IPv6 addresses. If I disable that within my router, there's no internet connection.
How do I setup another router via WAN? That may actually work. Do you happen to have a step-by-step guide how to do that?
Thanks.
will2go said:
I can't disable IPv6 since my ISP is just providing IPv6 addresses. If I disable that within my router, there's no internet connection.
How do I setup another router via WAN? That may actually work. Do you happen to have a step-by-step guide how to do that?
Thanks.
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You don't have to disable IPV6 completely, just for your home network (if your router supports it). - in case you get a dual stack IPV6 (you get an IPV4 and IPV6 address assigned the same time)
How to do it exactly, how to use a different router and what is possible for you, you would better ask in forums of your internet provider. (I had to request my internet provider to switch the router/cable moden they gave me to bridge modus, than I was able to hook up a different router on the LAN1 port of my cable modem - I needed it before for different purposes)
Your options are very much dependent on your internet provider and hardware you own, but basicly your goal is the have IPV4-only DNS on your home network
Not an option, sorry.
My router won't allow full disabling of IPV6 unfortunately.
I have just heard from unblockr.net a SmartDNS provider, and they suggest that it would potentially help to disable this.
My traffic is definitely being routed via their servers as I can connect to the DNS servers fine, but it won't unblock geoblocked content for a certain country I'm aiming for which is a shame.
johnsmithtetley said:
My router won't allow full disabling of IPV6 unfortunately.
I have just heard from unblockr.net a SmartDNS provider, and they suggest that it would potentially help to disable this.
My traffic is definitely being routed via their servers as I can connect to the DNS servers fine, but it won't unblock geoblocked content for a certain country I'm aiming for which is a shame.
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What kind of router do you have that can't handle this simple setting?
Hi,
I configured my pihole as primary DNS and Google (8.8.8.8) as secondary DNS on my DHCP server which just works fine on my laptops and computers. On my P6P the local IP of the pihole is ignored as DNS when I register the phone with the WLAN using DHCP. Under DHCP the primary (and sole) DNS is 8.8.8.8 and the phone also doesn't appear in the logs of the pihole. To get the phone using my pihole I have to assign a static IP with the pihole's IP as primarary DNS. Anybody else using a pihole and experiencing this issue?
Thanks
I was using my Pihole with my 4XL and yes I did have to assign a static IP so that I could maintain the DNS connection with the device. Also I didn't give a secondary DNS for it to fall back to which did work for me so you could try that as well. Not saying that Dynamic doesn't work, but Google does a lot of messing with your connectivity in the background apps of the device and unless you give it no other options there is a chance it could prioritize Google's DNS given the ability to choose.
That is speculation on my part but only having the Pihole DNS on my device worked well and did what I needed it to do. Static IP worked for me when Dynamic didn't on Nest WiFi.