Software problem, feeling lost.. - One (M8) Q&A, Help & Troubleshooting

Hello everyone
I've got a problem.. I've recently bought an M8 of my mate who tried to root it and what happened he messed something up and it was stuck in bootloader (until now), I kept reseting the device back to factory settings and it finally booted up and I managed to get to the main screen of the phone however, wherever I go it shows error messages, for example: 'Unfortunately, Messages has stopped' and it keeps popping up on every single app. I am able to get into the settings and access everything there but to me looks like the software has been corrupted (I guess I have not been told the actual truth what the person was doing with the phone).
Now, I need some good help here guys, I'm new to HTC, never had one so I don't really know how flash software on it. What I would like to do is get the root out of it for good and install clean, not modified software. Basically I would like to have the phone as it is from the box. Original, without any modifications on it. I will be really glad if somebody help me as I can't find my answer elsewhere..
Please guide me step by step what to do in this situastion, what software do I use, where do I get the latest non branded genuine, not modified software and how do I wipe the root off the device so it is like new.
Also when I was in bootloader it said this:
*** Software status: MODIFIED ***
***Locked ***
*** Security Warning ***
Any answers will be very much appreciated.
Thank you, Matt.

matex112 said:
Hello everyone
I've got a problem.. I've recently bought an M8 of my mate who tried to root it and what happened he messed something up and it was stuck in bootloader (until now), I kept reseting the device back to factory settings and it finally booted up and I managed to get to the main screen of the phone however, wherever I go it shows error messages, for example: 'Unfortunately, Messages has stopped' and it keeps popping up on every single app. I am able to get into the settings and access everything there but to me looks like the software has been corrupted (I guess I have not been told the actual truth what the person was doing with the phone).
Now, I need some good help here guys, I'm new to HTC, never had one so I don't really know how flash software on it. What I would like to do is get the root out of it for good and install clean, not modified software. Basically I would like to have the phone as it is from the box. Original, without any modifications on it. I will be really glad if somebody help me as I can't find my answer elsewhere..
Please guide me step by step what to do in this situastion, what software do I use, where do I get the latest non branded genuine, not modified software and how do I wipe the root off the device so it is like new.
Also when I was in bootloader it said this:
*** Software status: MODIFIED ***
***Locked ***
*** Security Warning ***
Any answers will be very much appreciated.
Thank you, Matt.
Click to expand...
Click to collapse
Read all of this
There is guides to remove root and such but if your phone is S-OFF I recommend never going back S-ON, why?? because S-OFF is impossible to get on the latest firmwares if you ever change your mind.
So alternatively I recommend running a RUU instead, find out what version you have, is it a GSM (AT&T Straight-talk) or CDMA(Sprint/Verizon)?
Then you can get a RUU from the HTC Official Site, its so simple, run the program as Administrator in Windows with your phone plugged in and it will do all the work for you, and your phone will reboot like a brand new phone with no root, in the background will you keep S-OFF of course if you have it already, you should be able to receive OTA updates as well.
Also an extra little hint, if your device is S-OFF and IS GSM then you can run the "developer/unlocked" RUU only if you wish, giving you a more stock HTC experience with no Carrier junk apps.
But how do you check if you have S-OFF or not? an easy way to check currently is to turn off your phone, then hold down VOLUME DOWN and POWER button at the same time until the bootloader screen appears.
If your device is S-ON then from what I believe you can only run the RUU made for your phone "AT&T for example, carrier RUU only"
Troubleshoot RUU: "My phone is not proceeding with the RUU keeps giving me error" put your phone in bootloader mode by the instructions above and make sure you see "FASTBOOT USB" on the screen, if not use the power button to select the "FASTBOOT" button on the screen.
"My phone won't go into bootloader" unplug your USB cable then try doing it.
This entire method should help you without needing any ADB or fastboot knowledge or files, if you simply wish to go back to a stock day 1 experience.
EDIT: Also I forgot to mention you must install the "HTC Sync Manager" from the top of the screen link I sent you, simply install it and then UNINSTALL the HTC Sync Manager app while KEEPING the HTC Driver Installer app... so avoid removing that from your Programs and Features list on Windows, you simply need the drivers without the software but that's the only way I know of how to get the drivers.

Viper4713 said:
Read all of this
There is guides to remove root and such but if your phone is S-OFF I recommend never going back S-ON, why?? because S-OFF is impossible to get on the latest firmwares
Click to expand...
Click to collapse
Sunshine works fine to s-off latest firmwares, it's not impossible.
@ O.P
Just do the fastboot command :
fastboot getvar all
And post that outcome here WITHOUT your serial and imei number in it (these are personal so delete those lines) then we can check what you need before jumping conclusions to install a certain random ruu ! And check the OS number in the bootloader and tell what it's saying.
Here is also a guide to fastboot
http://forum.xda-developers.com/showthread.php?t=2277112

Related

htc one x iscompletely messed up. Please Help!!!

Hello i have the tc one x and i have alot of problems. when i first bought the phone i rooted it and i was happy. i downloaded root apps and i was set. then i wanted to start flashing roms. so i downloaded a custom rom on my computer, followed all the instructions carefully and it did not work. i had installed clockworkmod and the whole 9 yards.When i would try to boot into recovery mode i would get a security warning and i was not allowed to. i tried many tutorials to install it on to my phone using my computer and command prompt and things like that but that did not work. So i came to the conclusion that i did not unlock my bootloader. so i went through the whole process on htcdev.com and my key was invalid. i had gotten the error 160 and mid not allowed. now i wanted to completely restore and unroot so i deleted superuser and the su files and did the whole thing with fastboot files and command prompt using a video to help me through it. When i was done my phone still said tampred on the bootloader and i got the same security warning error when i tried to restore the phone. so i cannot restore my phone to stock. now my phone cannot recieve att updates and when i try to manually update it is says htcdm has stopped and then after the button does nothing. and many apps stop unexspectedly and i am very upset about this. i have tried unrooting and unlocking bootloader at least 10 times now and nothing works!! PLEASE HELP!!! i really dont want do have to sell my phone and save up for a new one. thank you.
ewokiscool said:
Hello i have the tc one x and i have alot of problems. when i first bought the phone i rooted it and i was happy. i downloaded root apps and i was set. then i wanted to start flashing roms. so i downloaded a custom rom on my computer, followed all the instructions carefully and it did not work. i had installed clockworkmod and the whole 9 yards.When i would try to boot into recovery mode i would get a security warning and i was not allowed to. i tried many tutorials to install it on to my phone using my computer and command prompt and things like that but that did not work. So i came to the conclusion that i did not unlock my bootloader. so i went through the whole process on htcdev.com and my key was invalid. i had gotten the error 160 and mid not allowed. now i wanted to completely restore and unroot so i deleted superuser and the su files and did the whole thing with fastboot files and command prompt using a video to help me through it. When i was done my phone still said tampred on the bootloader and i got the same security warning error when i tried to restore the phone. so i cannot restore my phone to stock. now my phone cannot recieve att updates and when i try to manually update it is says htcdm has stopped and then after the button does nothing. and many apps stop unexspectedly and i am very upset about this. i have tried unrooting and unlocking bootloader at least 10 times now and nothing works!! PLEASE HELP!!! i really dont want do have to sell my phone and save up for a new one. thank you.
Click to expand...
Click to collapse
Yup.
First, your not clear with what you actually did.
IS your Phone the AT&T version? If YES, then this is the wrong forum.
Also all you need to do to get a custom ROM running is this.. (in the respective order ) -
1- Unlock using HTC. Your error is probably because you did not clearly read on how to copy the UID part. even one extra character here or there can generate an invalid key.
Follow the instructions to the letter.
2- Flash ClockWorkMod Recovery using fastboot.
3- Before flashing the ROM, from CWM, make a backup of the stock ROM, by going to Backup and Restore - Backup.
4- Wipe Date/Factory reset option in the recovery. Then Goto Mounts section and format /system.
5- Now flash your ROM from the sdcard.
6- PROFIT?
If you are not confident enough to follow each and every instruction to the letter, then flashing custom ROM's is not for you.
From your post i can clearly see that you find the whole process a little too cumbersome. I can be wrong. But please at least be clear what you exactly did. Which ROM did you try to flash? And how did you go back to stock? Which RUU did you use? Was it the correct one?
If your HBOOT says ***LOCKED*** or ***RELOCKED*** then run an RUU and it will remove all warnings, and put your phone back to it's factory state.
how do you run an ruu
Rusty! said:
If your HBOOT says ***LOCKED*** or ***RELOCKED*** then run an RUU and it will remove all warnings, and put your phone back to it's factory state.
Click to expand...
Click to collapse
how do you run an ruu?
Boot into bootloader then go into fastboot and run the ruu that's all but sure thing before doing this u have to flash the stock recovery and kernel and lock bootloader
Y U WANNA KNOW FROM WHERE SENT??
Just download one and run it, dead easy.
But he has to return the recovery and kernel and lock bootloader first
Y U WANNA KNOW FROM WHERE SENT??
His post is so disjointed it's impossible to figure out the state of his bootloader (hence mentioning it), but you don't need to replace kernel and recovery, that's the point of the RUU.
Rusty! said:
His post is so disjointed it's impossible to figure out the state of his bootloader (hence mentioning it), but you don't need to replace kernel and recovery, that's the point of the RUU.
Click to expand...
Click to collapse
ok i am in boot loader
it says
***Tampered***
***locked***
when i go into fastboot there is no RUU selection
and when i press recovery or factory reset it says legal **** then brings me back to boot loader and says
***Tampered***
***locked***
security warning
ewokiscool said:
ok i am in boot loader
it says
***Tampered***
***locked***
when i go into fastboot there is no RUU selection
and when i press recovery or factory reset it says legal **** then brings me back to boot loader and says
***Tampered***
***locked***
security warning
Click to expand...
Click to collapse
Then you haven't unlocked it properly.
Sent from my fauxed HOX running ParanoidAndroid JB
ewokiscool said:
ok i am in boot loader
it says
***Tampered***
***locked***
when i go into fastboot there is no RUU selection
and when i press recovery or factory reset it says legal **** then brings me back to boot loader and says
***Tampered***
***locked***
security warning
Click to expand...
Click to collapse
OK that means you're good to go with the RUU if you want to return to stock and have everything working again.
Dude becareful if its saying security warning then your battery is very low,becareful because if the phone drains completely while using ruu the phone would get hard bricked also u can't select ruu you just have to go into fastboot
Y U WANNA KNOW FROM WHERE SENT??
Ok. Stop.
Where did you get your phone? Is it quad or dual core? What is the model number written on the case?
Before you do more damage, let's figure out what device you have, which forum you need to ask questions in, and what procedures you need to follow.
Defo sounds like an XL to me
Sent from my HTC One X using xda premium
Given AT&T updates were mentioned in the OP, that's a given
EddyOS said:
Defo sounds like an XL to me
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Agreed. Not seen tampered on the intl x. Would also explain everything else not working.
M.
Sent from my HTC One X using xda premium
BenPope said:
Ok. Stop.
Where did you get your phone? Is it quad or dual core? What is the model number written on the case?
Before you do more damage, let's figure out what device you have, which forum you need to ask questions in, and what procedures you need to follow.
Click to expand...
Click to collapse
i have the usa version dual core
i bought it from radio shack
on the box it has a proof of purchase and says Model: Htc One X
imei: 359691041968911
sku:65383
Rusty! said:
If your HBOOT says ***LOCKED*** or ***RELOCKED*** then run an RUU and it will remove all warnings, and put your phone back to it's factory state.
Click to expand...
Click to collapse
ok i downloaded the RUU now what do i do to run it on my phone?
ewokiscool said:
i have the usa version dual core
i bought it from radio shack
on the box it has a proof of purchase and says Model: Htc One X
imei: 359691041968911
sku:65383
Click to expand...
Click to collapse
Right, well, I'm not sure what you've done to it, but this is the wrong sub forum.
If it is an AT&T phone, htcdev won't work.
Best bet is to visit the ONE XL forum. And post what you problems you have, and then what you tried to do before arriving where you are now.
Word of advice, your first post in this thread was awful. It's too long, too confusing and unreadable. Try to cut out as much as you can. I don't care how many yards, that you got instructions from a video, and that the video was hosted on YouTube. Just list what you did to the phone. Use spaces (including vertical spaces), punctuation and bullet points to good effect. End of the day, you want as wide an audience as possible.
Good luck.

HTC One soft bricked after update, never unlocked, never rooted, please help?

Well after almost a week of Googling, I've given up.
My Dad's HTC One M7 seems to be soft bricked (i.e. No OS), and will only enter the fastboot menu. All options therein (factory reset, fastboot), just put the device back in fastboot mode.
I then tried to unlock the device on the HTC site. I got to the final stage (flashing with unlock code, which shows as successful on my computer), and the confirmation screen on my phone does not appear. It is still showing *LOCKED*.
Moving from here the only option seemed to be an RUU, however this only seems to work with S-OFF. My S is most definitely ON. To make it S-OFF, I think I'd need to boot onto an OS and enter debug mode.
I have an OTA file for my carrier which seems to be up to date. Is there any chance this would help?
So I'm sort of chasing my tail here, any help would be appreciated. One possible solution would be if I could possibly unlock a bricked device? (A rare request from what I gather, as most phones are bricked after custom ROMs).
I find it so frustrating that this has happened when I've never even rooted/unlocked the device. I'd never seen the bootloader menu before this.
Any help would be appreciated. Thank you.
m7misery said:
Well after almost a week of Googling, I've given up.
My Dad's HTC One M7 seems to be soft bricked (i.e. No OS), and will only enter the fastboot menu. All options therein (factory reset, fastboot), just put the device back in fastboot mode.
I then tried to unlock the device on the HTC site. I got to the final stage (flashing with unlock code, which shows as successful on my computer), and the confirmation screen on my phone does not appear. It is still showing *LOCKED*.
Moving from here the only option seemed to be an RUU, however this only seems to work with S-OFF. My S is most definitely ON. To make it S-OFF, I think I'd need to boot onto an OS and enter debug mode.
I have an OTA file for my carrier which seems to be up to date. Is there any chance this would help?
So I'm sort of chasing my tail here, any help would be appreciated. One possible solution would be if I could possibly unlock a bricked device? (A rare request from what I gather, as most phones are bricked after custom ROMs).
I find it so frustrating that this has happened when I've never even rooted/unlocked the device. I'd never seen the bootloader menu before this.
Any help would be appreciated. Thank you.
Click to expand...
Click to collapse
You need to ask in the m7 sections. This is the m8 area. What rom was it running? . I have a couple things to try if it's a Verizon one.
m7misery said:
Well after almost a week of Googling, I've given up.
My Dad's HTC One M7 seems to be soft bricked (i.e. No OS), and will only enter the fastboot menu. All options therein (factory reset, fastboot), just put the device back in fastboot mode.
I then tried to unlock the device on the HTC site. I got to the final stage (flashing with unlock code, which shows as successful on my computer), and the confirmation screen on my phone does not appear. It is still showing *LOCKED*.
Moving from here the only option seemed to be an RUU, however this only seems to work with S-OFF. My S is most definitely ON. To make it S-OFF, I think I'd need to boot onto an OS and enter debug mode.
I have an OTA file for my carrier which seems to be up to date. Is there any chance this would help?
So I'm sort of chasing my tail here, any help would be appreciated. One possible solution would be if I could possibly unlock a bricked device? (A rare request from what I gather, as most phones are bricked after custom ROMs).
I find it so frustrating that this has happened when I've never even rooted/unlocked the device. I'd never seen the bootloader menu before this.
Any help would be appreciated. Thank you.
Click to expand...
Click to collapse
maybe best to see if you can unlock it via HTC Dev(as u are in fastboot mode)
Then install custom recovery, full wipe and flash a new rom via adb sideload, that will give you the system back and it should boot.
m7misery said:
Moving from here the only option seemed to be an RUU, however this only seems to work with S-OFF.
.
Click to expand...
Click to collapse
This is false. RUU is designed to run on stock devices and will run just fine with S-on or S-off as long as you are running the correct RUU for your version (and also the RUU number needs to be equal or greater than what is on the phone, you can't "downgrade" while S-on).
But as mentioned previously, this forum section is for the M8 as clearly noted in the forum title. You need to get advice in the M7 forum, as advice given here (applicable to the M8) can be incorrect or even harmful to your device.

n00b stuck on old CM because too dumb to be able to upgrade bootloader

My ATT HTC One M8 was rooted using the 'official HTC' method soon after purchase and I was able to get CyanogenMod installed via their windows install tool back in the day so I didn't have to really understand what I was doing. It still runs CM11 quite well, but I'd really like to upgrade to CM12 if for no other reasons then the security updates. When I try to upgrade to CM12 though I get this error:
This package supports bootloader(s): 3.18.0.0000, 3.19.0.00000; this device has bootloader 3.16.0.00000, Installation aborted.
My recovery is ClockworkMod Recovery v6.0.4.8
Here's my bootloader screen:
*** TAMPERED ***
*** UNLOCKED ***
M8_UL_CA PVT SHIP S-ON
HBOOT-3.16.0.0.0000
RADIO-1.16.21331931.LA11G
OpenDSP-v38.2.2-00542-M8974.0311
OS-1.58.502.1
eMMC-boot 2048MB
Apr 18 2014,16:06:33.0
I don't know what I'm doing.
After six months of occasionally messing with this I still haven't figured out how to upload the boatloader. I only barely understand the stuff I read on this site. Most things have pointed me to do this:
http://forum.xda-developers.com/htc-one-m8/development/firmware-flashing-panic-attacks-t2824048
But I'm not s-off, there is a ton of downloads and steps and 150 pages of comments (!) so if there is something burried in there that will help me I can't find it. I tried blindly applying one of the firmware downloads but it didn't work. and it was probably the wrong one anyway.
Everything else pointed me to return to stock and accept the OTA update with this thread:
http://forum.xda-developers.com/showthread.php?t=2696282
But I again got lost, and never got this working. Once I got brave and spent the better part of a day trying to return everything to stock, but I couldn't figure out how to do it in the end and was super-happy to get back where I started and have a working phone again. I don't recall the exact problem I had, but I remember trying several RUUs - not being sure which one was the right one - and they wouldn't apply and that was after changing recovery versions and types several times and following random forum advice and thinking I bricked the thing a dozen times.
My question is: Is there a simple way to upgrade my bootloader ? Simple meaning exact steps to follow to just upgrade the bootloader without doing a bunch of other stuff that could brick me and I don't understand? I'm not really sure where to begin, even though I've tried a bunch of stuff, this stuff is so confusing.
Is there any help for noob like me?
You have AT&T - those threads are not for you.
You need to see this - http://forum.xda-developers.com/showthread.php?t=2751432
1. Download RUU 4.28.502.2 RUU
2. Boot your device to bootloader/fastboot and connect to PC
2. relock bootloader - command fastboot oem lock
3. Install RUU
4. re-unlock your bootloader with the unlock_code.bin that you got from HTCDev
5. reinstall custom recovery
6. install your preferred custom ROM
To run a RUU .. you need USB2.0 and latest HTC USB driver installed. If not sure, download HTC Sync Manager - http://www.htc.com/us/support/software/htc-sync-manager.aspx
install it as it will install the latest HTC USB driver then uninstall the HTC Sync Manager but leave the driver.
This will wipe everything on internal storage - backup your photos, musics & etc to PC first.
Wow, thanks for taking the time with specific steps and links! I'll try again this weekend and let you know!
thanks!
This worked perfect! I think the key was the ATT RUU, which I definitly wasn't using it before. Once done getting back to CM was a snap and I'm now in great shape! Thanks so much!
You're welcome.
Correct RUU for correct device always fix things

HTC One M8

I need some help...
My friend gave me his HTC One M8... But the build he use on is not working and I cannot connect to Google Play store... So basically cannot do anything with the phone...
How could I either, try to install a new build... Or reset the phone to factory default...
I am use to follow clear steps ( Network Administrator here ) but I need help at least sending me in the proper direction.
Thanks
Is the phone s-off? Power phone off, and press power+volume down....then write what the bootloader says...
Sent from my m8 using Tapatalk
jxcorex28 said:
Is the phone s-off? Power phone off, and press power+volume down....then write what the bootloader says...
Sent from my m8 using Tapatalk
Click to expand...
Click to collapse
*** TAMPERED ***
*** UNLOCKED ***
M8_UL PVT SHIP S-ON
HBOOT-3.16.0.0000
RADIO-INVALID-VER-INFO
OpenDSP-INVALID-VER-INFO
OS-1.54.401.5
eMMC-boot 2048MB
Mar 22 2014,00:53:32.0
pSyToR said:
*** TAMPERED ***
*** UNLOCKED ***
M8_UL PVT SHIP S-ON
HBOOT-3.16.0.0000
RADIO-INVALID-VER-INFO
OpenDSP-INVALID-VER-INFO
OS-1.54.401.5
eMMC-boot 2048MB
Mar 22 2014,00:53:32.0
Click to expand...
Click to collapse
What is your provider ? Is it an AT&T, Tmobile, etc phone ?
---------- Post added at 01:43 AM ---------- Previous post was at 01:33 AM ----------
I really could not tell you what to do with a device that is S-ON. When I first got my device the first thing I did was S-OFF, which makes it easier for me to fix my phone if something goes wrong, and also it's easier for me to fastboot flash different firmwares and change CID's/MID's. AFAIK, you can not do much with a phone that is S-ON other than gain root, but I could be wrong. There use to be two methods to gain S-OFF, but one method has been discontinued (firewater, or something like that is no longer used) and another method that cost $25, but I have forgotten the name of such method. With your phone currently not being operational, I have no idea if you would even be able to get your phone to a point to S-OFF. I do recall seeing that you said something about how you couldn't access Google, and not being able to do such pretty much makes the phone useless. Perhaps, if the phone turns on you could get onto a wifi connection and find that method ($25 S-off method), and you could gain S-Off from there. I just spent 10 minutes trying to find you some links, and maybe they will work for you....
links:
http://forum.xda-developers.com/att-htc-one-m8/help/flashing-ruu-s-unlocked-bootloader-t2979206
http://forum.xda-developers.com/htc-one-m8/help/how-to-update-firmware-s-m8-t2910344
I really need to know who your carrier is before I can assist you any further. Maybe Jball or redpoint will see this if they still even have M8's and direct you better than I can.
jxcorex28 said:
What is your provider ? Is it an AT&T, Tmobile, etc phone ?
Click to expand...
Click to collapse
The phone is from Taiwan I think... It was ordered when we were living in Dubai...
I talked with a customer support of the US or UK (forgot) and he told me that the phone was from Taiwan...
Is there any codes or serial number that I can give you that would help you with that Answer?
That is beyond me, and I really have no idea how I could help...IT is in your best of interest to try and find redpoint83, and see if he will help you. He's got more knowledge on what to do with S-ON devices because I believe he's got a phone that hasnt been S-OFF. I am sorry that I am not much help, but I do not want to tell you one thing that will end up screwing your phone up.
jxcorex28 said:
What is your provider ? Is it an AT&T, Tmobile, etc phone ?
---------- Post added at 01:43 AM ---------- Previous post was at 01:33 AM ----------
I really could not tell you what to do with a device that is S-ON. When I first got my device the first thing I did was S-OFF, which makes it easier for me to fix my phone if something goes wrong, and also it's easier for me to fastboot flash different firmwares and change CID's/MID's. AFAIK, you can not do much with a phone that is S-ON other than gain root, but I could be wrong. There use to be two methods to gain S-OFF, but one method has been discontinued (firewater, or something like that is no longer used) and another method that cost $25, but I have forgotten the name of such method. With your phone currently not being operational, I have no idea if you would even be able to get your phone to a point to S-OFF. I do recall seeing that you said something about how you couldn't access Google, and not being able to do such pretty much makes the phone useless. Perhaps, if the phone turns on you could get onto a wifi connection and find that method ($25 S-off method), and you could gain S-Off from there. I just spent 10 minutes trying to find you some links, and maybe they will work for you....
links:
http://forum.xda-developers.com/att-htc-one-m8/help/flashing-ruu-s-unlocked-bootloader-t2979206
http://forum.xda-developers.com/htc-one-m8/help/how-to-update-firmware-s-m8-t2910344
I really need to know who your carrier is before I can assist you any further. Maybe Jball or redpoint will see this if they still even have M8's and direct you better than I can.
Click to expand...
Click to collapse
By the way my phone works, but it's not able to communicate with Google Server (which is the only problem I know it's huge)... But other than that I can do everything I want with the phone... I'm actually using the Wifi sharing from that phone right now
jxcorex28 said:
That is beyond me, and I really have no idea how I could help...IT is in your best of interest to try and find redpoint83, and see if he will help you. He's got more knowledge on what to do with S-ON devices because I believe he's got a phone that hasnt been S-OFF. I am sorry that I am not much help, but I do not want to tell you one thing that will end up screwing your phone up.
Click to expand...
Click to collapse
In the thread that you linked me... They say I don't need to be S-OFF to do anything...
Further, s-off is not required to run an RUU (another common misconception, that I don't know where people get); unless you are trying to "break the rules" and either run an older RUU ("downgrade") or run another carrier's RUU.
Click to expand...
Click to collapse
You have a EU WWE device running a very old software version.
What you can do .. update to the latest with a RUU
RUU will wipe everything on your phone including internal storage so backup all your important files like photos, musics & etc to PC.
Download RUU 4.16.401.10 from here : http://androidruu.com/?developer=M8
Put your device on bootloader/fastboot mode then relock bootloader with command
fastboot oem lock
Right click RUU and select run as administrator and follow the RUU instructions
To run a RUU .. you need USB2.0 and latest HTC USB driver installed. If not sure, download HTC Sync Manager - http://www.htc.com/us/support/software/htc-sync-manager.aspx
install it as it will install the latest HTC USB driver then uninstall the HTC Sync Manager but leave the driver.
ckpv5 said:
You have a EU WWE device running a very old software version.
What you can do .. update to the latest with a RUU
RUU will wipe everything on your phone including internal storage so backup all your important files like photos, musics & etc to PC.
Download RUU 4.16.401.10 from here : http://androidruu.com/?developer=M8
Put your device on bootloader/fastboot mode then relock bootloader with command
fastboot oem lock
Right click RUU and select run as administrator and follow the RUU instructions
To run a RUU .. you need USB2.0 and latest HTC USB driver installed. If not sure, download HTC Sync Manager - http://www.htc.com/us/support/software/htc-sync-manager.aspx
install it as it will install the latest HTC USB driver then uninstall the HTC Sync Manager but leave the driver.
Click to expand...
Click to collapse
Alright... HTC Sync Manager installed, now downloading the RUU you gave me:
RUU_M8_UL_L50_SENSE60_MR_HTC_Europe_4.16.401.10_Radio_1.25.214500021.06G_20.68.4196t.01_F_release_417003_signed.exe
This one right?
Next step will be to relock the bootloader...
And just run the .exe as an administrator...
I'll come back in a few hours when I finish downloader the RUU
ckpv5 said:
You have a EU WWE device running a very old software version.
What you can do .. update to the latest with a RUU
RUU will wipe everything on your phone including internal storage so backup all your important files like photos, musics & etc to PC.
Download RUU 4.16.401.10 from here : http://androidruu.com/?developer=M8
Put your device on bootloader/fastboot mode then relock bootloader with command
fastboot oem lock
Right click RUU and select run as administrator and follow the RUU instructions
To run a RUU .. you need USB2.0 and latest HTC USB driver installed. If not sure, download HTC Sync Manager - http://www.htc.com/us/support/software/htc-sync-manager.aspx
install it as it will install the latest HTC USB driver then uninstall the HTC Sync Manager but leave the driver.
Click to expand...
Click to collapse
Alright I downloaded the file...
Installed HTC Sync Manager
Uninstalled I but kept the HTC Driver Installer
I ran fastboot oem locked
After I did that the phone only boots in fastboot.
I tried to run RUU but it seem to be running in an infinite loop... Stuck at "Verifying Information on your Android Phone. Please wait..."
Well you are a superhero!!!! Thanks for helping
Took me a while to figure out everything... How to do all the commands... Install what I needed find the conflicts on my computer with ADB but finally got everything to work 100%
Thanks a WHOLE freakin' lot
Great :good:
Before you unlock it again in case you feel like modding it further, do that OTA checking first.
There should be OTA to 4 .16.401.13
Settings -- about -- software update.
ckpv5 said:
Great :good:
Before you unlock it again in case you feel like modding it further, do that OTA checking first.
There should be OTA to 4 .16.401.13
Settings -- about -- software update.
Click to expand...
Click to collapse
Done Thanks!!!
No Modding for me My friend screwed it up and he didn't know...
It some there is some version of Androids that are bugged and you can only register on the google 1 time (when he did it the first time) and when you wipe the phone you can't access the server anymore... Never found a solution and I'm not the one that modded it and my friend lives 6 hours away from my (by plane) hahahaha so there was no chance he can help me!!
Thanks a WHOOLLLLEEEEE Lot!!!

Newb Needs advice and suggestions

Ok, so I did a little digging around, and it seems like I should be able to handle this. But I would really like some guidance from some experienced developers. I recently bought a certified refurbished factory unlocked m8 from Amazon, and it is branded T-Mobile. I I am a cricket user so I run on the att towers , not that that really matters. I just want to get this thing unbranded , and loaded with the HTC sense and or android software without having any of the T-Mobile screens or apps or any of that. Like it came straight from HTC with no carrier stuff on it. I understand I'll have to root, S off ( whatever that means) and a bunch of other things. I've played with it a little bit, getting into fast boot and recovery mode on the phone itself while not connected to the computer. I have no software that I need for this task, nor any of the roms yet or anything else. I am hoping this community of developers can help me with suggestions for the easiest and quickest way to do this, and then I think I want to relock it, not to a carrier but so that everything stays set until and if I decide I want to do any more with the m8. I want the m8 just stock HTC like fresh off the line, not really sure I need developer mode unlocked on it as far as the rom or what have you. But,I'm not sure, that's why I'm here hoping you guys can help me. And I was looking through the posts about doing this to m8'S so please don't just point me to those, I need some more clarification and basically just a step by step on how to get this done , and then I'll probably be asking for tips on what I can do with the desire 520 , if all goes well with the m8 and it replaces my 520 then I would like to use my 520 to practice and see what all I can do with rooting and modifying everything . Anyways. To recap Please help me get the m8 like I just bought it from HTC with no carrier so only stock HTC software, and I don't know if it still gets updated or not but the ability for ota updates just in case. And locked back up so I can't somehow accidently screw it up. And thanks in advance for all your help and advice everyone
UPDATE
Here is what I see on the screen when I do the volume down and power button when powering on the phone
***software status: official***
***LOCKED***
M8_UL PVT SHIP S-OFF
CID-T-MOB010
HBOOT-3.19.0.0000
RADIO-1.29.213311491.05G
OpenDSP-v51.2.2-00593-M8974_FO.1015
OS-6.20.531.5
eMMC-boot 2048MB
Mar 1 2016,00:59:13.3
Ok guessing I'm in S off mode already based on that and figured that this information would help you guys better inform me of what steps I will need to take .
Does anyone know if loading the newest rom from HTC for unlocked phones will get change the cid and remove the T-Mobile apps or will I need to manually change the cid to something somehow and then load the HTC rom. Please any advice would be very helpful, there is so much content on this site to sift through and I work twelve hour shifts 6 days a week and have a two year old, I am having a tough time finding the time to go through all these posts so any advice on this or please link me to a post that would solve this would be immensely helpful and very appreciated
Nd2learn said:
Does anyone know if loading the newest rom from HTC for unlocked phones will get change the cid and remove the T-Mobile apps or will I need to manually change the cid to something somehow and then load the HTC rom.
Click to expand...
Click to collapse
There are some different approaches you can take. If it's the official HTC RUU (ROM Update Utility) you want to use, you would need to change the phone's CID. Then I would suggest the US Developer's Edition RUU, which is designed for use on AT&T's network (and therefore will have full AT&T band support).
The process will be somewhat involved. Briefly, you'll need to:
1) Setup adb/fastboot and unlock the bootloader: https://forum.xda-developers.com/showthread.php?t=2708571
2) Put custom recovery TWRP 3.1 on the phone: https://twrp.me/devices/htconem8gsm.html
3) Root by flashing SuperSU 2.79 using TWRP: https://forum.xda-developers.com/apps/supersu/stable-2016-09-01supersu-v2-78-release-t3452703
4) Change the CID and MID: https://forum.xda-developers.com/htc-one-m8/general/guide-update-to-official-developer-t3002003
5) Finally, run the 6.12.1540 RUU: http://dl3.htc.com/application/RUU_M8_UL_M60_SENSE70_MR_BrightstarUS_WWE_6.12.1540.4.exe
Another possible method, stop after step 2 above, then flash the ROM from here: https://forum.xda-developers.com/htc-one-m8/development/rom-stock-unlocked-developer-sense-7-t3262894

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