WiFi connection lost every few min?! - One (M9) Q&A, Help & Troubleshooting

So out of the blue this started happening, been for months on the same firmware and rom (1.32.401.17 and Viper 1.9.1, and no, I don't want to update, being on this firmware and rom can't be the cause is it worked flawless for quite some months already).
A few weeks ago it started for the first time, when I noticed my whatsapp messages not being send while not even 1 second ago they did.. Took about 30 seconds before they got sent. Now during this time, WiFi was still connected, but somehow data didn't get sent over it, more or less like it was stuck in limbo..
So I started checking other apps, and during those periods (that come and go every xx min) they didn't had any connection either.
After that I checked my other devices that are on wireless (iPad, 2 more smartphones and laptop), but they all seemed to be just fine, so it wasn't the network itself.
It does happen on both the 2.4 and 5GHz bands, sometimes it doesn't happen for quite some time and then suddenly nonstop with a few min in between. Disconnecting and reconnecting to the WiFi instantly fixes it though.
Now is there somewhat I can log this happening? Does Logcat help in this case? Would something be in the logs if I could snapshot the right moment? Or are there any proper tools I can monitor and log the WiFi connection with on my phone to get a better overview how often and how long these periods happen.
I have a feeling that maybe the WiFi chip is broken? Could the heat affect this and cause it to malfunction after some time? (Since I do notice it happening more often the longer I've been using the phone for that time)

If the chip was bust you'd have no wifi at all.
The problem will be in your configuration of network settings. Try rebooting your network to make sure the NAT is working correctly and make sure that your devices can see the gateway as a dns server, also use an isp dns as dns2.
It seems to me like its timing out on the ip "rental" or it's struggling to find a dns.
I wish I stole my HTC M9. It's a pile of ****.

Nah it's defo not the network, otherwise all other devices would be affected too (as I've said above already).
The router is a proper one, not some cheap €25, but the ASUS RT-N66U Dark Knight...
Anyway, tried to run logcat when it happened.
This is what stood out when it happened (though I could upload the full log if someone is actually interested in helping me.....)
Code:
09-10 02:27:19.540 D/WifiDataStallTracker(1304): updateDataStallInfo: mDataStallTxRxSum={txSum=359823 rxSum=497417} preTxRxSum={txSum=359822 rxSum=497417}
09-10 02:27:19.540 D/WifiDataStallTracker(1304): updateDataStallInfo: OUT sent=1 mSentSinceLastRecv=5
09-10 02:27:19.540 D/WifiDataStallTracker(1304): datastall detect!!
09-10 02:27:19.540 D/WifiDataStallTracker(1304): datastall detect when RSSI is -54
09-10 02:27:19.540 D/WifiDataStallTracker(1304): datastall detect when FREQ is 5240
09-10 02:27:19.540 D/WifiDataStallTracker(1304): datastall detect, ping gateway first
09-10 02:27:19.540 D/WifiDataStallTracker(1304): gateway IP: 192.168.1.1
09-10 02:27:20.600 D/WifiDataStallTracker(1304): ping gateway pass, don't do recover

Logcat will only show you what is happening at the device. If it's a network error you won't see anything out of the ordinary.
Fyi.. All home routers are cheap. Just because you pay a few quid more doesn't mean the device is more reliable. If you want a reliable system you pay thousands for a router from a business setup that has protection from every day faults like NAT errors, unreachable dns etc.
If only one device is affected it could be network OR device. I'd only blame my device if I'd knowingly messed with the wifi or radio etc.. Otherwise it'll be the router.
I wish I stole my HTC M9. It's a pile of ****.

Info
sausje85 said:
Nah it's defo not the network, otherwise all other devices would be affected too (as I've said above already).
The router is a proper one, not some cheap €25, but the ASUS RT-N66U Dark Knight...
Anyway, tried to run logcat when it happened.
This is what stood out when it happened (though I could upload the full log if someone is actually interested in helping me.....)
Code:
09-10 02:27:19.540 D/WifiDataStallTracker(1304): updateDataStallInfo: mDataStallTxRxSum={txSum=359823 rxSum=497417} preTxRxSum={txSum=359822 rxSum=497417}
09-10 02:27:19.540 D/WifiDataStallTracker(1304): updateDataStallInfo: OUT sent=1 mSentSinceLastRecv=5
09-10 02:27:19.540 D/WifiDataStallTracker(1304): datastall detect!!
09-10 02:27:19.540 D/WifiDataStallTracker(1304): datastall detect when RSSI is -54
09-10 02:27:19.540 D/WifiDataStallTracker(1304): datastall detect when FREQ is 5240
09-10 02:27:19.540 D/WifiDataStallTracker(1304): datastall detect, ping gateway first
09-10 02:27:19.540 D/WifiDataStallTracker(1304): gateway IP: 192.168.1.1
09-10 02:27:20.600 D/WifiDataStallTracker(1304): ping gateway pass, don't do recover
Click to expand...
Click to collapse
go to WiFi Setting > Advance > set Freq to 2.4GHz
also set your WiFi router to 2.4GHz
:good:

Geeks Empire said:
go to WiFi Setting > Advance > set Freq to 2.4GHz
also set your WiFi router to 2.4GHz
:good:
Click to expand...
Click to collapse
It's a dual router, so both are being send out at the same time.
Why would I use inferior 2.4 band anyway? There's like 15++ other 2.4 SSID's in my flat, only 2 other 5GHz,..

My recommendation.
So I've seen many different answers to what seemed to be the problem with the WiFi on my new M9. After connecting, data would throttle down to near nothing and occasionally come back, if only for a moment.
The fix was ridiculously simple, navigate to "Wifi Direct" under WiFi settings and rename the device in the submenu. After spending many hours tinkering with settings, reflashing, and almost returning the phone It was difficult to believe this was the difference that made the difference. I hope this helps someone and many, many thanks to the YouTube poster Rocky Xyzz to whom I cannot link yet due to my lurker status.

So after getting my phone back from repair, I've had to restore stock, update soft- and firmware, and put viper 3.5 on it. Now the exact same is happening again, this time with data though (and happening like every 30 seconds), WiFi is just fine and has no connection issues...

thans for sharing the solution, best regards!

LLegion said:
thans for sharing the solution, best regards!
Click to expand...
Click to collapse
If you meant that as sarcastic, I haven't found a solution at all, sooooooooooooo.........

sausje85 said:
If you meant that as sarcastic, I haven't found a solution at all, sooooooooooooo.........
Click to expand...
Click to collapse
dont misundertand me, not at all, reading some of the replis i though you have found solutions, im very sorry for the misunderstanding, i have nver had this isue at all and im runnig ViperOne 3.5.0 and works perfect....to your notes i have herad of some people with same issue in Mexico with Telcel carrier but no one has been able to provide a acurate solution......
If i were you, and this is my own humble prespective...i would first backup all my info and the place my phone underwater for 20 mins and ake use of the Uh-Oh warranty protection to replace my phone with no questions, one new phone replacement:
http://www.htc.com/us/uh-oh-protection/

LLegion said:
dont misundertand me, not at all, reading some of the replis i though you have found solutions, im very sorry for the misunderstanding, i have nver had this isue at all and im runnig ViperOne 3.5.0 and works perfect....to your notes i have herad of some people with same issue in Mexico with Telcel carrier but no one has been able to provide a acurate solution......
If i were you, and this is my own humble prespective...i would first backup all my info and the place my phone underwater for 20 mins and ake use of the Uh-Oh warranty protection to replace my phone with no questions, one new phone replacement:
http://www.htc.com/us/uh-oh-protection/
Click to expand...
Click to collapse
Ah ok, no I haven't yet. It just disappeared and now is happening to data suddenly (no matter what provider or network FYI).
We don't have the uh-oh protection here in Europe, so that's a no-go.

hominine said:
So I've seen many different answers to what seemed to be the problem with the WiFi on my new M9. After connecting, data would throttle down to near nothing and occasionally come back, if only for a moment.
The fix was ridiculously simple, navigate to "Wifi Direct" under WiFi settings and rename the device in the submenu. After spending many hours tinkering with settings, reflashing, and almost returning the phone It was difficult to believe this was the difference that made the difference. I hope this helps someone and many, many thanks to the YouTube poster Rocky Xyzz to whom I cannot link yet due to my lurker status.
Click to expand...
Click to collapse
I love you

Deathmeter said:
I love you
Click to expand...
Click to collapse
Glad it helped someone.

hominine said:
Glad it helped someone.
Click to expand...
Click to collapse
can you pm me the the dudes YouTube channel? couldn't find it myself

Deathmeter said:
can you pm me the the dudes YouTube channel? couldn't find it myself
Click to expand...
Click to collapse
Done.. https://youtu. be/2dnP00FpWoU

hominine said:
So I've seen many different answers to what seemed to be the problem with the WiFi on my new M9. After connecting, data would throttle down to near nothing and occasionally come back, if only for a moment.
The fix was ridiculously simple, navigate to "Wifi Direct" under WiFi settings and rename the device in the submenu. After spending many hours tinkering with settings, reflashing, and almost returning the phone It was difficult to believe this was the difference that made the difference. I hope this helps someone and many, many thanks to the YouTube poster Rocky Xyzz to whom I cannot link yet due to my lurker status.
Click to expand...
Click to collapse
I had the same problem and this seems to have fixed it. Thanks a million! Why would an update set the WiFi Direct name to something that causes so much trouble? HTC really needs to fix this - I was almost ready to send my M9 back because music streams kept stopping!

sausje85 said:
Ah ok, no I haven't yet. It just disappeared and now is happening to data suddenly (no matter what provider or network FYI).
Click to expand...
Click to collapse
Found a solution for your device? Tried getting back to stock, does it happen ?

exebreez said:
Found a solution for your device? Tried getting back to stock, does it happen ?
Click to expand...
Click to collapse
Nope, the going back to root and updating firmware only caused it to jump from happening to wifi, to happening to data (3G/3.5G/4G), now when I'm outside my data acts the same (as in still connected but somehow no connectivity)... I've already tried what people suggested here but that didn't help me.

Seems like a hardware related issue, saw it on my m7 a year ago.
If not tried before, try to reflash the latest modem firmware.

Related

no connection to internet through wifi

hi ppl
i installed bepe's 0.73 rom (great work!!) to my trinity.
connection to my home wifi network works w/o problems. i get an ip-address, gateway address and dns-server (with the correct values of course ).
my problem is: i can't even ping the gateway (therefore of course also no browsing the web). under "einstellungen - netzwerkkarten", the wifi-adapter's setting is "internet" (and not work).
so any ideas how to solve that? any more info you would need for debugging?
thanks in advance, ize|man
so let me change my question: is there NOONE out there who has ever got problems with wifi? does anyone have a link to a trouble shooting faq?
pls .... i spent over 5 hours no without any solution
thanks ize|man
Hi.
I used to have that kind of issue with the wifi and most of the time I had to wait and wait for the wifi to get hooked up to the router,and like I said it was WAIT.
Everything seemed to be perfect,open wifi,WEP,WPA TKIP/AES,this used to happen with the first and second rom from HTC.So what I did was take a look at the router´s firmware and get and update,I also updated the rom of the phone and started with the cooked roms.
Waht you can do is,restart/reset the wifi ap or router it helps,make sure there´s no MAC filter,though it should work with the default settings.
I hope I can help you.
@dta1974
thanks for the help. i change from wpa to wpa2 and i worked. don't ask me why. my laptop did work with wpa w/o any problems.
so: problem solved
I have a similar problem but in my case it seems to be the power saving options for wifi. Have to turn em off completely to get it to work at all even though signal strength is 100%. Tried all types of encryption but same problem.
Heyy Solved my prblem too
I had the same problem (got ip from AP, but couldn't ping the device, nor navigate, etc).
Solved changing the power save mode !

[Q] Wi-Fi Connection Issue?

Okay, so this is a really weird issue that I found out with my HTC Tilt2 while it was running Android, and I have a feeling it might have something to do with the WEP code (Even though I've tried it 20+ times...)
Anyways, whenever I try to connect to my home network on Android, it always goes through the same process of *Connecting...* *Sending...* *Connecting...* *Disconnected*, as if it just pings the router to check for a connection, then disables itself. Whenever I try it anywhere else however, I do not get this issue. I haven't found another location with another WEP key to try and see if its just that part of it that is unstable, but it's just a thesis. It's either that or my network, which, at this point, I wouldn't doubt if it was.
So... Anyone else getting or had this issue and solved it? Of connecting to a Wi-Fi network with a WEP key and getting *Connecting...* *Sending...* *Connecting...* *Disconnected*?
Edit: I did a bit more research and discovered that WEP is the only thing that doesn't work. Anybody got a reason other than it just doesn't work? Maybe something to do with the kernel or...?
WEP is an extremely insecure (unsecure?) protocol. Even if XDAndroid did support it, why would you want to use it? WPA/WPA2 are much, MUCH more secure and harder to crack than WEP is - with simple packet injection software, any 13 year old script kiddie can pop open your wifi.
I guess it is better than no security whatsoever if you are concerned about AP pirates, but not much. Every device in the last 5 years I'd say should support WPA/WPA2. So don't worry about WEP not being supported, it's horrid!
I think it is a kernel issue, but I don't see that being a priority for the devs to fix.
arrrghhh said:
WEP is an extremely insecure (unsecure?) protocol. Even if XDAndroid did support it, why would you want to use it? WPA/WPA2 are much, MUCH more secure and harder to crack than WEP is - with simple packet injection software, any 13 year old script kiddie can pop open your wifi.
I guess it is better than no security whatsoever if you are concerned about AP pirates, but not much. Every device in the last 5 years I'd say should support WPA/WPA2. So don't worry about WEP not being supported, it's horrid!
I think it is a kernel issue, but I don't see that being a priority for the devs to fix.
Click to expand...
Click to collapse
I looked into that a bit and just decided to upgrade my WEP to a WPA connection. Don't think my parents or brother we're too happy about me doing it, but from what you've said, it should be a lot better for both me and them.
QuentinX5 said:
I looked into that a bit and just decided to upgrade my WEP to a WPA connection. Don't think my parents or brother we're too happy about me doing it, but from what you've said, it should be a lot better for both me and them.
Click to expand...
Click to collapse
Ha, well they only have to type in the new passcode once, assuming they save it!
arrrghhh said:
Ha, well they only have to type in the new passcode once, assuming they save it!
Click to expand...
Click to collapse
Yep, and now I kind of understand why WPA is better than WEP. If you can figure out the paraphrase code behind it, then it's all easy to decode and translate and get someone's WEP code. Plus, it's a open encryption (which I think you already stated)
The more you know XD
WiFi connection issue
I AM CURRENTLY RUNNING MY TOUCH PRO 2 WITH HTC Rhod.2.1.Sense.061610 WITH KERNEL FROM AUG 30 2010, ALL I DID WAS FROM HTC Rhod.2.1.Sense.061610 CHANGE THE KERNEL AND ZIMAGE AND EVERYTHING SEEMS TO BE WORKING ALRIGHT FOR ATLEAST FOR 1 DAYS BUT ONLY PROBLEM THAT I HAVE BEEN HAVING WITH THIS BUILD IS THE BATTERY DRANNING OUT SO FAST CAN'T EVEN GET 4 HRS OUT OF IT......BUT WIFI, SOUND, IN CALL AUDIO EVERYTHING IS WORKING EXPECT AS ALL WE KNOW THAT BT , CAMERA AND CAMCORDER IS NOT WORKING .......HAPPY TESTING ......FEEDBACK WELCOME
@ QuentinX5
I have the exact same issue as you i just got android running on my TP2 and get the connect disconnect issue, i was just wondering if you could shed any light on how to switch my network from WEP to WPA, cheers
benjimanute said:
@ QuentinX5
I have the exact same issue as you i just got android running on my TP2 and get the connect disconnect issue, i was just wondering if you could shed any light on how to switch my network from WEP to WPA, cheers
Click to expand...
Click to collapse
It's on your router. You change the security setting on your wireless settings from WEP to WPA. Then any PC/device that connects to your router wirelessly will have to type in the code again.
Could you elaborate more by "it's on your router" do you mean going to the actual model numbers router and connection to it? or can it be done through internet configuration on the computer
benjimanute said:
Could you elaborate more by "it's on your router" do you mean going to the actual model numbers router and connection to it? or can it be done through internet configuration on the computer
Click to expand...
Click to collapse
You have a wireless router correct? There's a configuration page on that router where you secure it with a password - is this not familiar to you? Router's don't ship with wifi secured, you have to put the password on the router...
There's a configuration page you need to go to figure it out. You can put your make/model router in portforward.com to see the steps to get into your particular router.
Thank you for the help, i have now changed the password and switch from WEP

[Q] How to connect to hidden WiFi?

Hello xda community!
I have a strange and serious problem: I can't connect to hidden WiFi's.
I'm with a LG G3 D855 10H (no newer versions available).
At work we use a hidden WiFi without password but with Juniper VPN.
When I type in the network name and save it, it tries one time to connect, then my LG G3 shows "not in range". After a few seconds, the WiFi is on the top again with a very good signal.
When I try to connect again, it shows "not in range" again and so on.
I tried it at home and created a hidden network and it was reproducible.
Anyone else has problem with this?
Many thanks in advance for your help!
Best regards,
Jake
Jake2kOne said:
Hello xda community!
I have a strange and serious problem: I can't connect to hidden WiFi's.
I'm with a LG G3 D855 10H (no newer versions available).
At work we use a hidden WiFi without password but with Juniper VPN.
When I type in the network name and save it, it tries one time to connect, then my LG G3 shows "not in range". After a few seconds, the WiFi is on the top again with a very good signal.
When I try to connect again, it shows "not in range" again and so on.
I tried it at home and created a hidden network and it was reproducible.
Anyone else has problem with this?
Many thanks in advance for your help!
Best regards,
Jake
Click to expand...
Click to collapse
I've got the same problem.
My problem was resolved
rayan96 said:
I've got the same problem.
My problem was resolved
Click to expand...
Click to collapse
Now that is what you call a 'special' post!
Would you care to explain how it was resolved for the people that have the problem.
My problem still exists, but isn't urgent anymore.
I found out, Android itself have problems (or restrictions?) to hidden WiFi networks.
I also found an app names HiddenSSID Enabler, but it seems it didn't work for me (or G3?).
If someone has a solution it still would be very helpful fo rme and the rest of the community.
// Jake
I have logs posted in my first post, WIFI DESTROYED TWICE or there abouts.
I've had to resort to DATA and its killing me haha i think i am getting close to fixing it, well i think i may be closer than you two and can one of you kindly take the lead as im reinstalling windows and i haven't gamed in 6 days :|
/system/etc/wifi/WCNSS_qcomcfg.ini
then the problem is complex but i am sure it is something to do with gEnableApProt=1
Offshoot fix, reinstall using googled imei number that doesn't have a flag or some how fix the flag <READ A FEW DAYS BACK>
I think actually the program that stuffed me was Airmon by maxters. It asked me if i was pro and of course, i said yes. Who would simply click no? I know a ninj wouldn't click no. I think there is a manual reinstall to link to it again i find the modem in its own partition having a chill, most likely trojan/backdoor and pwning everything around me.. I had three encrypted vpn backdoors and escalated accounts on my computer I paid the 5$ for the binarys, i think i paid 5$ for the back doors.
Not to sell Airmon out though.. Rooting our phones and accessing countless forums and websites really does leave us rather "xposed" some other cuplrits may be dsploit, ROM manager, linux Deploy/kali, Pamn IP scanner, system app remover pro, busybox pro's (Stephen/JRummy) or CMinstall/accessing the forums and trying to install cynagenmod / twrp recovery. I'm probably going to go with..... Airmon/Linuxdeploy or uninstalltool. But may have just been my IP logged and i hit a booby trap script along the way.
You guys done anything of the sort?
/Thread killller
Neither I understand what you are talking about, nor am I (as not native english speaker) good at "sentence guessing".
I have a rooted phone - of course.
But I'm pretty sure my WiFi is not destroyed...

Galaxy Tab Pro 8,4'' [SM-T320] - WLAN flapping issue

Hey guys,
FIrst of all: Thanks for maybe helping me.
So my problem is that I have a really annoying WiFi issue with my Galaxy Tab Pro. I installed a cm13 build (Link in that style because I am not allowed to share links...)
Code:
download[B]DOT[/B]cyanogenmod[B]DOT[/B]org/?device=mondrianwifi
a month ago and have one big problem with it. Whenever I want to use WLAN to connect to the internet (or use it on my local network, whatever) it just keeps flapping. It turns on and off and on and off and so on. I thought that it would be related to my home network at first (so that it doesn't get a IP or something like that), but after I checked my DHCP and general network settings and came to the conclusion that it can't be related to that. All other devices in my network are able to get a IP (and go online). When I turn on the WiFi on the tablet and check the network settings I see that it gets a IP but looses it after 1-2 secs. The thing which makes absolute no sense to me is that after a while (turning WiFi off and on again, 3-4 times) it often is able to get and keep a IP address. After that everything works fine - often for 1-2 hours until it looses the IP again and I have to begin with the game of randomness. I checked in the known bugs and could not finde that issue listet there. So I think it is maybe not related to the cm13 build I am using..? Or not even to the device? I don't know. Maybe you can help me - would be helpful enough if someone could tell me which logs I have to check when having a WiFi issue. I am quite new to such problems and don't know how I should start the troubleshooting.
So thanks in advance and greetings,
Maik

Is it possible to change the broadcast channel for the 5ghz hotspot function?

As per the title..
I can see that I can change the broadcast channel for 2.4ghz but cannot find the option for the 5ghz. Most of my devices will connect but apparently my TV and Freeview box cannot recognize ch 100-149 (or something like that).
Any suggestions please?
SSThing said:
As per the title..
I can see that I can change the broadcast channel for 2.4ghz but cannot find the option for the 5ghz. Most of my devices will connect but apparently my TV and Freeview box cannot recognize ch 100-149 (or something like that).
Any suggestions please?
Click to expand...
Click to collapse
nope, and the channel thing you mentioned doesnt make any sense
Thank you for your reply.
https://www.amazonforum.com/forums/...iretv-does-not-see-5ghz-wireless-n-ac-network
That link is not specific to my TV and Freeview box (it's just the first I found as an example) but it certainly seems to be a good approximation of the issue that I have. Wifi Analyzer reports my 5ghz as being broadcast on ch149. All my other devices work fine on 5ghz. Therefore, I am not sure why my original question doesn't make sense?
I bought an s9 and the guys said that he forgot pattern so i did a factory rest on the phone and cant get pased the verification screen what do i do
Slamm3602 said:
I bought an s9 and the guys said that he forgot pattern so i did a factory rest on the phone and cant get pased the verification screen what do i do
Click to expand...
Click to collapse
Try posting this as a separate question/thread. I doubt many people are seeing it here and it is unrelated to the original post.
Still hoping to find a solution.
Happy New Year.
SSThing said:
Still hoping to find a solution.
Happy New Year.
Click to expand...
Click to collapse
ive dug around in the app to no avail. Good luck man

Categories

Resources